2011 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 652 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Outback model years with reports.
Of the 2011 reports, 23 involved a crash and 6 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 25, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.
Campaign 16V358000 on NHTSA.gov
Electrical systemFeb 25, 2013
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 13V061000 on NHTSA.gov
Exterior lightingDec 26, 2012
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 12V602000 on NHTSA.gov
Visibility, sun/moon roof assemblySep 7, 2011
SUBARU IS RECALLING CERTAIN MODEL YEAR 2011 OUTBACK AND LEGACY VEHICLES MANUFACTURED FROM AUGUST 3, 2010, THROUGH JULY 1, 2011. THE MOONROOF GLASS MAY COME LOOSE OR DETACH. THE AMOUNT AND POSITION OF THE ADHESIVE BETWEEN THE GLASS AND RETAINER WAS INADEQUATELY APPLIED.
THE MOONROOF GLASS CAN LOOSEN AND DETACH FROM THE VEHICLE DURING DRIVING, RESULTING IN A POTENTIAL ROAD HAZARD FOR OTHER VEHICLES, INCREASING THE RISK OF A CRASH.
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE GLASS ADHESION CONDITION AND EITHER APPLY ADDITIONAL ADHESIVE OR REPLACE THE MOONROOF GLASS, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 11V467000 on NHTSA.gov
Power train, manual transmissionJul 20, 2010
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM APRIL 28 THROUGH JUNE 23, 2010. DUE TO A PROGRAMMING ERROR, A LUBRICATION HOLE WITHIN THE 6-SPEED MANUAL TRANSMISSION WAS OMITTED.
IF THE TRANSMISSION GEARS ARE NOT PROPERLY LUBRICATED, A GROANING SOUND MAY BEGIN TO DEVELOP ALERTING THE DRIVER OF A PROBLEM. IF THE SOUND IS IGNORED AND NO ACTION IS TAKEN, THE GEARS WILL EVENTUALLY BREAK AND THIS CONDITION WILL LEAD TO VEHICLE POWER LOSS, POSSIBLY RESULTING IN A CRASH.
SUBARU WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY DRILLING AN OIL LUBRICATION HOLE AND, IF NECESSARY, REPLACE THE INTERNAL PARTS WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 28, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 10V326000 on NHTSA.gov
Representative owner complaints: engine
93 reports, newest first. Show all
Engine, Jan 1, 2019
1. STALLING - CAR STALLS WHEN BRAKING QUICKLY - STALLS WHEN YOU COME TO A QUICK STOP. CAR IS IN MOTION AND WILL STALL AS YOU APPLY THE BRAKES QUICKLY AT AN INTERSECTION. 2. SHUDDERS - CAR SHUDDERS AS IT IS SLOWING DOWN FOR A RED LIGHT (IN THIS SCENARIO I AM NOT APPLYING THE BRAKES). FEELS LIKE IT WILL STALL.
Engine, Dec 29, 2018
ENGINE SOMETIMES FALTERS AND DIES WHEN COMING TO A STOP; USUALLY ONLY IN THE FIRST FEW MILES OF DRIVING. SIMILAR TO WHAT A MANUAL TRANSMISSION WOULD DO IF YOU DON'T PUT THE CLUTCH IN, EXCEPT THIS IS AN AUTOMATIC. GIVING IT A LITTLE BIT OF GAS WHEN IT FALTERS CAN ABORT THE STUTTERING, BUT NOT ALWAYS, AND IT ISN'T ALWAYS POSSIBLE TO DO SO SAFELY WHEN YOU'RE TRYING TO COME TO A STOP. I'VE ONLY OWNED THE CAR FOR 3 MONTHS HAND IT'S HAPPENED 7-8 TIMES. TODAY, FOR THE FIRST TIME, THE ENGINE WOULD NOT IMMEDIATELY RESTART AFTER IT DIED. TURNED OVER BUT DIDN'T ENGAGE THROUGH A HALF DOZEN TRIES, THEN WOULDN'T TURN OVER AT ALL. I WAS AT A STOPLIGHT ON A HILL. A MINUTE OR SO LATER, IT FIRED UP AGAIN AND I WAS ABLE TO CONTINUE ON.
Engine, Dec 7, 2018
THE VALVE GUIDES CAN PULL OUT OF THE CYLINDER HEAD CAUSING THE VALVES TO STAY OPEN.THIS WILL CAUSE A MISFIRE OR EVEN CAUSE THE VEHICLE TO STALL WHILE OPERATING. SIGNIFICANTLY INCREASING THE RISK OF CRASH.
Engine, Dec 1, 2018
OUR OUTBACK HAS THE CVT TRANSMISSION AND CAN SWITCH BETWEEN MANUAL AND AUTOMATIC. WHEN IN AUTOMATIC IT WILL OFTEN SHUDDER WHILE STOPPED AND SOMETIMES STALL WHEN STARTING OFF (SIMILAR TO WHEN YOU YOU ARE IN 1ST GEAR IN A MANUAL AND YOU DON'T WORK THE CLUTCH CORRECTLY). WE TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WOULD COST $2500 TO FIX. AFTER SEARCHING THE INTERNET, WE FOUND OUT THAT THIS IS A COMMON PROBLEM FOR CARS WITH THE CVT TRANSMISSION AND THUS FAR, SUBARU HAS REFUSED TO FIX IT AT THEIR COST. IN LIEU OF A RECALL (WHICH IS WHAT THEY SHOULD DO) THEY OFFERED AN EXTENDED WARRANTY, HOWEVER THAT DOESN'T HELP US SINCE THE EXTENSION EXPIRED AT THE END OF JULY 2018. THIS IS A SIGNIFICANT PROBLEM AND COULD CAUSE INJURY OR DEATH IS THE CAR STALLS AS THE DRIVER IS TRYING TO PULL OUT IN TRAFFIC. SUBARU IS AWARE OF THIS PROBLEM AND SHOULD FIX IT AT THEIR COST.
Engine, Nov 29, 2018
MY DASH LIGHTS ALL STARTED BLINKING. THE CAR ALSO LOST SOME POWER. I WAS TOLD I HAD TO HAVE THE TRANSMISSION VALVE BODY ASSEMBLY REPLACED. THE EXTENDED WARRANTY ENDED IN JULY 2018, CONVENIENTLY FOR SUBARU. THE DEALER SHOULD HAVE NEVER SOLD ME THE CAR LAST YEAR.
Engine, Nov 8, 2018
CAR HAD BEEN HAVING TROUBLE STARTING LATELY SO BROUGHT CAR TO LOCAL SUBARU DEALERSHIP. THEY WERE UNABLE TO DIAGNOSE OR FIX THE STARTING ISSUE SO I LEFT THE DEALERSHIP. ON THE WAY HOME I WAS ON A BUSY HIGHWAY AND HAD COME TO A GRADUAL STOP AT A STOP LIGHT, AND WAS JUST GOING TO TAKE OFF ON A GREEN LIGHT WHEN ALL OF A SUDDEN MY CAR STALLED. ALL OF THE DASH BOARD LIGHTS WERE FLASHING AND I IMMEDIATELY PUT ON MY HAZARD LIGHTS AS A SEMI WAS COMING UP BEHIND ME. I PUT MY THE CAR IN PARK AND STARTED IT UP AGAIN AND WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. I IMMEDIATELY CALLED THE DEALERSHIP AND DROVE MY CAR BACK TO THEM TO BE CHECKED THEY KEPT MY CAR FOR A DAY AND TRIED TO RE-CREATE THE STALLING EPISODE WHICH WAS UNSUCCESSFUL.
Other or unspecified, Service brakes, Engine, Oct 21, 2018
TAKATA RECALL" I WAS DRIVING ON THE INTERSTATE HWY. THE CAR IN FRONT OF ME SLAMMED ON BRAKES, SO I STEPPED ON MY BRAKES, CAR TURKED TO A STOP WHILE ENGINE STALLED. DEAD STOP ON INTERSTATE. NOT A GOOD THING. I STARTED IT BACK UP, KEPT DRIVING, WHEN , I CAME TO A SAFER STOP SIGN. I TRIED TO STEP ON BRAKES LIKE I HAD DONE ON INTERSTATE AND IT TURKED TO A STOP AGAIN STALLING. IT DOESN'T SEEM SAFE TO ME. I AM GLAD NO ONE WAS BEHIND ME ON INTERSTATE OR I AM AFRAID IT WOULD NOT HAVE ENDED WELL.
Power train, Service brakes, Engine, Jul 4, 2018
WHILE BRAKING AT INTERSECTIONS, ENGINE STALLS CAUSING DANGEROUS SITUATIONS FOR MY WIFE AND SELF. WE ARE BEGINNING TO FEAR DRIVING OUR SUBARU.
Electrical system, Engine, Jun 11, 2018
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE PULLING IN THE DRIVEWAY, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED DAILY FOR AT LEAST FIVE MONTHS, BUT WENT AWAY WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Suspension, Electrical system, Engine, Apr 3, 2018
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT GARAVEL SUBARU (10 TINDALL AVE, NORWALK, CT 06851, (203) 642-0620) FOR MONTHS DUE TO AN INTERNAL OIL LEAK THAT WAS IMPACTING THE ENGINE. THE CONTACT STATED THAT THE OIL WARNING INDICATOR FAILED TO ILLUMINATE IN A TIMELY MANNER TO ALERT THAT THE OIL LEVEL WAS LOW. THE DEALER ALSO REPLACED THE WHEEL BEARINGS SEVERAL TIMES. THE RADIO, SPEAKER PHONE, AND GPS WERE ALSO SERVICED SEVERAL TIMES, BUT THE FAILURES RECURRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE WARRANTY HAD EXPIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Engine, Mar 8, 2018
VEHICLE DIES WHEN STOPPED QUICKLY. TORQUE CONVERTER HAS BEEN AN ONGOING ISSUE FOR THIS YEAR/MODEL/MAKE
Other or unspecified, Engine, Feb 1, 2018
ISSUE - STALLING WHILE BRAKING HARD OR STOPPING (AUTOMATIC TRANSMISSION) WHAT HAPPENED - MY 2011 SUBARU HAS JUST UNDER 80K MILEAGE. IT HAS NOW HAPPENED TO ME 3X THIS WEEK AND ESPECIALLY WHEN THE CAR HASN'T BEEN DRIVEN IN HOURS (MORNING EARLY ON MY WAY TO WORK OR ON MY WAY HOME FROM WORK). IN THE MORNING, I WAS DRIVING DOWN A STREET TO DROP OFF MY KIDS AT SCHOOL. I NEEDED TO MAKE A LEFT, BUT SINCE THERE WAS ONCOMING TRAFFIC, I HAD TO BRAKE. IT WAS NOT A GRADUAL BRAKE, BUT WAS A BIT SUDDEN. THE CAR SHUDDERED AND STALLED. IT IS SIMILAR TO WHAT HAPPENS WITH MANUAL TRANSMISSIONS IF YOU ARE IN GEAR AND COME TO A STOP WITHOUT PRESSING THE CLUTCH. BUT MY CAR IS AN AUTOMATIC, SO I HAD TO PUT IT IN PARK AND RESTART IT. IF THE CAR STALLED WHILE I WAS IN THE MIDDLE OF AN INTERSECTION OR IF I PANICKED, IT COULD HAVE CAUSED AN ACCIDENT. CAUSE - UNKNOWN. IT AT THE DEALER FOR SERVICE AND THEY ARE TRYING TO FIGURE IT OUT. SOME ONLINE SOURCES MENTIONED THE TORQUE CONVERTER OR SENSORS.
Power train, Engine, Dec 26, 2017
WHEN HAVING TO COME TO A HARD STOP THE ENGINE WILL DIE. IT HAS HAPPENED 3 TIMES NOW. OUR SHOP RAN A DIAGNOSTIC AND IT SHOWED A PROBLEM WITH THE TORQUE CONVERTER.
Engine, Oct 27, 2017
CAR STALLED OUT WHEN I CAME TO AN ABRUPT STOP. CAR HAD TO BE PUT IN PARK TO RESTART CAR. WAS TRAVELING ON THE HIGHWAY WHEN THIS HAPPENED
Engine, Oct 27, 2017
CAR STALLED OUT WHEN I CAME TO AN ABRUPT STOP ON THE HIGHWAY DURING HEAVY TRAFFIC. IT SPUTTERED AND THEN THE CAR SHUT OFF. HAD TO BE PUT IN PARK AND RESTART CAR.
Engine, Oct 21, 2017
FOR THE LAST FEW WEEKS, CAR HAS DROPPED RPMS AT HARD STOPS. IT WOULD JERK LIKE COMING TO A FULL STOP IN A MANUAL TRANSMISSION CAR WITHOUT PRESSING THE CLUTCH. MY CAR IS AN AUTOMATIC WITH A CVT. THEN IT STARTED JUST STALLING OUT AT HARD STOPS OR TURNS WITH SIGNIFICANT DECREASED SPEED. THAT IS NOT SAFE. IT HAS BEEN VERY SCARY. MY MECHANIC CONNECTED MY CAR TO THE COMPUTER AND NO CODES MATCHED THE PROBLEM. THEN I STARTED DOING RESEARCH ONLINE AND SAW SO MANY OTHERS HAVE HAD THE SAME PROBLEM. THAT TOOK ME TO A SERVICE BULLETIN PUT OUT BY SUBARU IN JULY 2017 FOR THIS VERY CVT PROBLEM CAUSED BY A FAULTY TORQUE CONVERTER. I HAVE THAT SERVICE BULLETIN BUT NOWHERE ON THERE DOES IT DESCRIBE THESE SYMPTOMS SO I NEVER WOULD HAVE KNOWN THIS WAS THE SAME ISSUE. I TOOK MY CAR TO THE DEALER AND WAS TOLD IT WOULD BE COVERED BY THE EXTENDED WARRANTY ON THE SERVICE BULLETIN. HOURS LATER I WAS TOLD IT WOULD COST ME $1500 IN A PARTS AND $1060 IN LABOR (PLUS TAX). SUBARU IS NOT COVERING THIS CLEARLY DANGEROUS PROBLEM. I CAN'T DRIVE MY CAR WITHOUT FEAR. I MAINTAIN MY CAR AND AM VERY CAREFUL WITH IT. SUBARU PROFESSES TO BE ABOUT SAFETY AND TAKING CARE OF CUSTOMERS. THIS IS NOT RIGHT.
Power train, Engine, Aug 30, 2017
I HAVE BEEN COMPLAINING ABOUT MY CAR'S SYMPTOMS TO DEALERS AND SERVICE MECHANICS SINCE AUGUST 2014 (90,000+MILES) WITH NO DIAGNOSIS OR REPAIR. SYMPTOMS COULD NOT BE REPLICATED OR WHEN LOW RPMS WERE NOTED, IT WAS JUST THAT - NOTED. MY VEHICLE SHUDDERS, HEADLIGHTS DIM, AND DIPS TO LOW RPMS WHEN APPROACHING A STOP OR WHEN IN REVERSE AT LOW SPEEDS. IT HAS STALLED 4 TIMES SINCE I HAVE BROUGHT IT UP. THE FIRST FEW WERE IN A PARKING LOT AND AT TRAFFIC LIGHTS. THIS MORNING WAS SCARY (143,000MILES)- I WAS IN HEAVY TRAFFIC AND COULD NOT PLACE THE VEHICLE IN PARK, REMOVE MY KEY OR RESTART MY CAR. I HAD TO RUN OUT OF MY CAR AND LEAVE IT THERE MOMENTARILY TO GET HELP. FROM WHAT I UNDERSTAND, SUBARU HAS AN EXTENDED CVT WARRANTY TSB 16-107-17. IN IT, TSB 16-90-13R - DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER IS REFERRED TO. I BELIEVE THIS IS MY PROBLEM. BUT I'M GETTING THE RUNAROUND FROM DIFFERENT SUBARU DEALERS AND SUBARU OF AMERICAS HOTLINE ON HOW THIS IS ADDRESSED SINCE I HAVE OVER 100K MILES AND WHETHER OR NOT THE TORQUE CONVERTER IS COVERED IN THIS WARRANTY. SINCE IT IS "NOT A RECALL, AS IT DOES NOT IMPACT THE SAFETY OF YOUR VEHICLE", I CANNOT GET IT LOOKED AT RIGHT AWAY NOR AM I OFFERED A RENTAL WHILE WAITING TO DO SO. PLEASE - STALLING IN TRAFFIC RANDOMLY IS A SAFETY HAZARD! I HAVE TO WAIT A WEEK BEFORE I CAN GET AN APPOINTMENT TO JUST CHECK THIS AND HOPE THIS TIME THEY DISCOVER THE SAME THINGS I HAVE - MEANWHILE I'M NOT OFFERED A RENTAL AND HAVE TO DRIVE THIS ONE THAT MAY STALL AT ANY TIME. PLEASE CONSIDER HAVING THE FAULTY TORQUE CONVERTER ASSEMBLY RECALLED. THOSE WHO HAVE SYMPTOMS OF RANDOMLY STALLING IN TRAFFIC - OUR LIVES ARE IN DANGER AND IT'S ONLY A MATTER OF TIME BEFORE TRAGEDY OCCURS.PERHAPS UNRELATED - MY VEHICLE HAS ALSO STALLED ON THE FREEWAY GOING 65MPH... LOST ACCELERATION AND I HAD ENOUGH MOMENTUM TO PULL TO THE SHOULDER.
Engine, Apr 13, 2017
CHECK ENGINE LIGHT ILLUMINATED. OXYGEN SENSOR PROBLEM.
Structure, Wheels, Engine, Apr 4, 2017
PURCHASED MY 2011 SUBARU NEW AND HAVE ALWAYS KEEP THE UPKEEP. ABOUT A YEAR AGO MY TIEROD IN THE FRONT WENT BAD AND RUINED MY TIRES SO HAD TO GET NEW TIRES. THEN IT STARTED STALLING ALL THE TIME, AND NO ONE SEEMED TO WHY. ONCE AT AN INTERSECTION WHICH I WAS ALMOST HIT. THEN HAD TO CHANGE THE TIMING BELT, BUT KNEW THIS WHEN I BOUGHT IT. THEN THE MUFFLER RUSTED AND NOW I WILL HAVE TO CHANGE THE HEAD GASKETS. I PURCHASED THIS CAR BECAUSE EVERYONE SAID IT WOULD LAST FOREVER. WELL I GUESS IT WILL IF YOU KEEP FIXING EVERYTHING THAT IS WRONG WITH IT. THIS IS MY FIRST AND LAST SUBARU I WILL EVER BUY. HAD BETTER LUCK WITH MY OLD DODGE CARAVAN.
Power train, Engine, Mar 3, 2017
2011 SUBARU OUTBACK WORN TORQUE CONVERTER THRUST WASHER TECH SERVICES BULLETIN #16-90-13R. ENGINE SHUDDERS AND STALLS ON QUICK STOPS LIKE AT STOP LIGHT OR AT STOP AT TOP OF AN INCLINE LIKE EXITING A PARKING GARAGE. ISSUE WAS DIAGNOSED AT MY AUTHORIZED SUBARU SERVICES DEPT YESTERDAY THAT IT WAS TORQUE CONVERTER AND I'D BE RESPONSIBLE FOR REPAIR COST. SERVICE TECH AND SERVICE DEPT MANAGER CONFIRMED THAT THEY DID AGREE WITH MY INPUT WHEN PRESENTING THE CAR. I WAS THE ONE WHO DIAGNOSED THE PROBLEM -- WHICH THEY CONFIRMED. BULLETIN STATES THE AVAILABILITY OF A COUNTERMEASURE TORQUE CONVERTER ASSEMBLY THRUST WASHER CHANGED FROM SOLID BRUSHING TYPE TO NEEDLE BEARING TYPE. I HAVE READ EXTENSIVE COMPLAINTS FROM OTHER OWNERS EXPERIENCING THIS PROBLEM. THIS IS A VERY SERIOUS ISSUE THAT IF NOT RESOLVED CAN RESULT IN INJURY OR DEATH. I WAS ALMOST IN AN ACCIDENT BECAUSE OF THIS DEFECT LAST WEEK. SUBARU ACKNOWLEDGES THE DEFECT...BUT HAS DONE NOTHING ABOUT IT. THIS NEEDS TO BE A SAFETY RECALL BEFORE SOMEONE GETS KILLED!!! IN SOME CASES THIS DEFECT HAS CAUSED A FIRE IN THE ENGINE. CONSUMERS HAVE DOCUMENTED THIS SERIOUS DEFECT ON NHTSA, CAR TALK, CARS.COM. SUBARU NEEDS TO RECALL THESE VEHICLES!!!!
Engine, Fuel/propulsion system, Jan 30, 2017
MY CAR STALLS OCCASIONALLY WHEN I COME TO A FULL STOP. THIS ISSUE HAS BEEN EVIDENT SINCE ABOUT 80,000 MILES. THE DEALERSHIP REVILED IT WAS DUE TO A FAULTY TORQUE CONVERTER. I FOUND THE INFORMATION BELOW ON LINE AND SEEMS TO RESONATE. VEHICLE STALLS AFTER SUDDEN STOP REQUIRING IT TO BE RESTARTED. I WAS TOLD BY SUBARU SALES THERE IS A TSB # 16-90-13 R (1/6/14 ISSUED). THIS RELATES TO THE TRANSMISSION ( CVT) LOOKING UP AFTER A SUDDEN STOP DUE TO A THRUST WASHER INSIDE THE TORQUE CONVERTER.
Engine, Jan 2, 2017
AT 72,000 MILES, THE 3.6 LITRE ENGINE HAS BEGUN TO PUSH OIL OUT OF THE ENGINE. MY MECHANIC SAID IT IS A KNOWN FACT THAT THEIR ENGINES DO THIS. I SEE WHERE NEWER MODEL OWNERS WON A CLASS ACTION LAWSUIT AGAINST SUBARU WHO KNEW THEIR ENGINES ARE FAULTY AND PUSH OR BURN OIL. I BELIEVE MORE MODEL YEARS SHOULD BE COVERED IN A COMPLAINT. AT 72,000 MILES, THE ENGINE IS BARELY BROKEN IN. DECEMBER.
Power train, Engine, Dec 16, 2016
I OWN A 2011 SUBARU OUTBACK WITH 93,000 MILES. THE CAR STALLED OUT AT RED LIGHTS IN THE CITY. ALSO, IT STALLED WHEN I WAS ON A HILL AND CAME TO A STOP. I WAS FORTUNATE TO RESTART ENGINE AND GET OUT OF THE WAY OF TRAFFIC. I TOOK IT TO THE DEALER AND THEY SAID I NEEDED A TORQUE CONVERTER COSTING $1,200. AFTER READING THE MANY COMPLAINTS FROM OTHER OWNERS IT IS A DANGEROUS SITUATION. WHY HASN'T SUBARU RECALLED THE TORQUE CONVERTERS?
Engine and engine cooling, Power train, Visibility/wiper, Dec 15, 2016
THE VEHICLE WILL STALL OUT WHEN THE BRAKES ARE PRESSED ABRUPTLY AND THE SPEED SUDDENLY DECREASES. THIS IS EXTREMELY UNSAFE. ESPECIALLY FOR MY PREGNANT WIFE TO BE DRIVING. WE BOUGHT A SUBARU BECAUSE WE THOUGHT THEY WERE BUILT RIGHT AND SAFE. WE WERE WRONG. *TR
Engine, Dec 14, 2016
STALLING WHEN COMES TO A STOP. TORQUE CONVERTER IS BAD