2011 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 652 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Outback model years with reports.
Of the 2011 reports, 23 involved a crash and 6 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 25, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.
Campaign 16V358000 on NHTSA.gov
Electrical systemFeb 25, 2013
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 13V061000 on NHTSA.gov
Exterior lightingDec 26, 2012
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 12V602000 on NHTSA.gov
Visibility, sun/moon roof assemblySep 7, 2011
SUBARU IS RECALLING CERTAIN MODEL YEAR 2011 OUTBACK AND LEGACY VEHICLES MANUFACTURED FROM AUGUST 3, 2010, THROUGH JULY 1, 2011. THE MOONROOF GLASS MAY COME LOOSE OR DETACH. THE AMOUNT AND POSITION OF THE ADHESIVE BETWEEN THE GLASS AND RETAINER WAS INADEQUATELY APPLIED.
THE MOONROOF GLASS CAN LOOSEN AND DETACH FROM THE VEHICLE DURING DRIVING, RESULTING IN A POTENTIAL ROAD HAZARD FOR OTHER VEHICLES, INCREASING THE RISK OF A CRASH.
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE GLASS ADHESION CONDITION AND EITHER APPLY ADDITIONAL ADHESIVE OR REPLACE THE MOONROOF GLASS, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 11V467000 on NHTSA.gov
Power train, manual transmissionJul 20, 2010
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM APRIL 28 THROUGH JUNE 23, 2010. DUE TO A PROGRAMMING ERROR, A LUBRICATION HOLE WITHIN THE 6-SPEED MANUAL TRANSMISSION WAS OMITTED.
IF THE TRANSMISSION GEARS ARE NOT PROPERLY LUBRICATED, A GROANING SOUND MAY BEGIN TO DEVELOP ALERTING THE DRIVER OF A PROBLEM. IF THE SOUND IS IGNORED AND NO ACTION IS TAKEN, THE GEARS WILL EVENTUALLY BREAK AND THIS CONDITION WILL LEAD TO VEHICLE POWER LOSS, POSSIBLY RESULTING IN A CRASH.
SUBARU WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY DRILLING AN OIL LUBRICATION HOLE AND, IF NECESSARY, REPLACE THE INTERNAL PARTS WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 28, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 10V326000 on NHTSA.gov
Representative owner complaints: service brakes
76 reports, newest first. Show all
Electrical system, Service brakes, Jan 24, 2017
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS, BRAKES, TRACTION CONTROL, CHECK ENGINE, AND CRUISE CONTROL INDICATORS REMAINED ILLUMINATED. THE CONTACT DROVE HOME AND CONTACTED AN INDEPENDENT MECHANIC WHO PERFORMED A FUNCTION TEST OF THE ABS PUMP/MODULE AND WAS ABLE TO CLEAR ALL THE CODES. THE FAILURE RECURRED AFTER ONE YEAR. THE CONTACT CALLED THE INDEPENDENT MECHANIC AND WAS ADVISED TO BRING THE VEHICLE BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 61,986.
Service brakes, Jan 14, 2017
I HAVE 103.5K MILES AND MY MASTER CYLINDER IS GOING OUT. I WAS TOLD THE 2012 OUTBACK HAD ISSUES ALSO. WHILE DRIVING THE BRAKE PEDAL WENT ALMOST TO THE FLOOR.
Power train, Service brakes, Sep 3, 2016
WHILE DRIVING, IF YOU HAVE TO STOP QUICKLY AND STEP ON THE BRAKES HARD THE CAR ENGINE STALLS. THIS PUTS THE CAR IN JEOPARDY OF BEING HIT FROM BEHIND AND INJURY TO THE PASSENGERS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST COUPLE OF MONTHS AT VARIOUS SPEEDS - BOTH LOW SPEED AND HIGHWAY SPEED.
Service brakes, Sep 1, 2016
TWICE IN JULY THE ELECTRONIC PARKING BRAKE WOULD NOT RELEASE. THE CAR WAS STOPPED AT THE TIME. AFTER ABOUT 15 MINUTES THE PARKING BRAKE WOULD RELEASE. AFTER THE SECOND OCCURRENCE THE DASH WARNING LIGHT FOR BRAKES FLASHED FOR ABOUT 50 MILES. MY LOCAL DEALER DIAGNOSED IT AS A FAILED ELECTRONIC PARKING CONTROL MODULE. THIS SEEMS TO BE A PROBLEMATIC DESIGN IF THIS WERE TO ENGAGE WHILE THE CAR WAS IN MOTION.
Service brakes, Jun 13, 2016
ON 06/12/2016, I ATTEMPTED TO ACTUATE THE ELECTRONIC BRAKE, TO NO AVAIL ONCE AGAIN. PARKING ON A HILL IS RATHER RISKY WITH THIS VEHICLE AS THE PARKING BRAKE DOES NOT FUNCTION MOST OF THE TIME, SOMETHING I HAVE NEVER EXPERIENCED IN 50 YRS OF DRIVING USING A MANUAL PARKING BRAKE. SO I HAVE MADE MY OWN PARKING BRAKE (SEE ATTACHED).
Service brakes, Jun 3, 2016
ONCE AGAIN THE ELECTRONIC PARKING BRAKE IS NON-FUNCTIONAL. THE 'BRAKE' LIGHT IS FLASHING ON THE INSTRUMENT PANEL AND THE [XXX] PARKING BRAKE DOES NOT FUNCTION. MY WIFE SAYS "I NEED A DEPENDABLE VEHICLE". OBVIOUSLY THIS VEHICLE DOES NOT QUALIFY. THE AUSTRALIANS AND RECALLED THIS BRAKE FOR YEAR 2015 AND WILL PROBABLY DO SAME FOR OTHER YEARS. ATTACHED YOU WILL SEE A LIST OF THE DIAGNOSTIC TROUBLE CODES (DTCS) FOR THIS PROBLEM. IT IS A LONG LIST. THIS IS FAULTY DESIGN, PURE AND SIMPLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, May 30, 2016
ON 5/30/16 THE ELECTRONIC BRAKE WAS NON-FUNCTIONAL AGAIN. IT WOULD NOT ENGAGE. THE "BRAKE" LIGHT WAS FLASHING ON THE DASHBOARD. I WAS PARKED ON A HILL AND COULD NOT ENGAGE THE PARKING BRAKE DUE TO MALFUNCTION. WHAT IF THE TRANSMISSION COG COULD NOT HOLD THE CAR? IT WOULD HAVE ROLLED DOWN THE HILL AND DONE UNTOLD DAMAGE. THIS ELECTRONIC PARKING BRAKE SHOULD BE RECALLED AS IT IS DANGEROUS AS A CRITICAL SAFETY ELEMENT OF THE CAR. THE 2015 OUTBACK HAS BEEN RECALLED IN AUSTRALIA FOR THIS VERY ISSUE.
Service brakes, May 28, 2016
70% OF THE TIME I TRY TO ACTIVATE THE ELECTRONIC PARKING BRAKE, THE COMPUTER JUST 'CHIRPS' AND THE 'BRAKE' LIGHT ON THE DASH BLINKS. THE PARKING BRAKE IS NOT ACTUATED THUS THE VEHICLE IS AT RISK OF ROLLING DOWN A HILL WITH NOONE AT THE WHEEL. THIS SYSTEM SHOULD BE RECALLED AT LEAST AND REDESIGNED TO A HIGHER STANDARD OF DEPENDABILITY. IT IS A BRAKE FOR GOD'S SAKE!!
Service brakes, May 28, 2016
THE ELECTRONIC PARKING BRAKE ON THIS VEHICLE DOES NOT WORK MOST OF THE TIME. LAST EVENING IS AN EXAMPLE. PARKED ON SLOPE IN DRIVEWAY AND ENGAGED THE PARKING BRAKE. WHEN TIME TO LEAVE THE BRAKE COULD NOT BE DISENGAGED. IT WAS LOCKED UP. HAD TO MANUALLY DECOUPLE THE PARKING BRAKE WITH SPECIAL TOOL. MOST OF THE TIME THIS BRAKE CANNOT BE ENGAGED AS ELECTRICAL SYSTEM IS UNRESPONSIVE. THE "BRAKE" DASH LIGHT JUST FLASHES AND A 'CHIRP' IS HEARD WHEN THE BUTTON IS PUSHED. PARKING BRAKES ARE TERRIBLY IMPORTANT IN HILLY ENVIRONS. THIS IS A SAFETY HAZARD AND THE VEHICLE SHOULD BE THUS RECALLED/REDESIGNED TO A MORE DEPENDABLE SYSTEM (IE. MANUAL LEVER/CABLE BRAKE).
Service brakes, Feb 21, 2016
DRIVING ON HIGHWAY, APPROXIMATELY 55 MPH. BRAKE WARNING LIGHT CAME ON, BRAKES APPLIED, BRAKE PEDAL WENT TO FLOOR. VEHICLE PULLED OFF ROAD INTO PARKING LOT. VEHICLE TOWED TO SUBARU DEALER. VEHICLE INSPECTED, DEALER STATES REAR BRAKE LINE SEPARATED FROM COUPLING, DUE TO RUST AND CORROSION. DEALER FURTHER STATES THERE ARE NO REPLACEMENT BRAKE LINES AVAILABLE ANYWHERE IN NORTH AMERICA, NOR DO DEALERS HAVE ANY INVENTORY. D3ALER IS FORCED TO CRAFT BRAKE LINE TO RETURN VEHICLE TO SERVICE.
Electrical system, Service brakes, Sep 6, 2015
THE BATTERY WAS NOT PRODUCING POWER AFTER 4 YRS. SERVICE. REPLACED BATTERY WITHOUT ANY COMPLICATIONS OTHER THAN THE FACT THAT THE ELECTRONIC PARKING BRAKE IS NONFUNCTIONAL. SEARCH FOR ERROR CODES USING OBDII WAS NON-PRODUCTIVE. A BRAKE SHOULD WORK WHENEVER NEEDED, NOT WHEN THE COMPUTER (OR OTHER PERIPHERAL DEVICE) DECIDES WHEN IT SHOULD WORK. THE ELECTRIC PARKING BRAKE SHOULD BE ELIMINATED FROM AUTOMOBILE DESIGN. THIS SHOULD BE A HIGH PRIORITY SAFETY CONCERN AS PROPERTY AND PEOPLE ARE AT RISK FROM NON-FUNCTIONAL BRAKES.
Service brakes, Hydraulic, Feb 24, 2015
2011 SUBARU OUTBACK. CONSUMER RECEIVED VEHICLE REPAIRS AND WOULD LIKE REIMBURSEMENT. *TA THE CONSUMER STATED THE LEFT REAR WHEEL BRAKE HAD A LOCKED CALIPER, DAMAGED ROTOR AND A MISSING BRAKE PAD. THE CONSUMER STATED THE BRAKE WARNING LIGHT NEVER ILLUMINATED ON THE DASHBOARD. *JB
Steering, Service brakes, Engine, Nov 18, 2014
WHEN APPLYING THE BRAKES HARD AT THE A STOPPING POINT OF THE CAR IT KILLS THE ENGINE LEAVING YOU DEAD IN THE STREET. EMERGENCY PRESSURE HARD! OTHER THAN THAT THE BRAKES WORK GREAT. NOW IF YOU PUSH TRANS INTO NEUTRAL AND BRAKE HARD AS YOU WILL THE ENGINE IS NOT EFFECTED AND KEEPS ON RUNNING. THIS IS A AUTOMATIC BUT IT FEELS LIKE YOU DID NOT DEPRESS THE CLUTCH ON STOPPING THE CAR IF IT WERE A STANDARD STICK SHIFT TRANS. THERE IS A BUCKING AT STOPPING THEN THE ENGINE IS DEAD IN THE STREET. IF YOU LET UP THE BRAKE BEFORE THIS KILLS THE MOTOR THEN IT KEEPS RUNNING OR IF JUST LIGHT BRAKING THAT IS NORMAL NEEDED NO PROBLEM. OTHER THAN THAT DANGEROUS CONDITION IN CITY TRAFFIC THE CAR RUNS GREAT. THIS HAS TO BE A DEFECT IN DESIGN OF THE SYSTEM NEVER IN 30+ YEARS OF AUTO MECH TRADE HAVE I RUN ACROSS THIS IN ANY WORLD BRAND NAME CARS. *TR
Vehicle speed control, Electronic stability control (ESC), Service brakes, Jun 25, 2014
I WAS DRIVING ON THE FREEWAY WHEN MY CHECK ENGINE LIGHT, ABS BRAKE LIGHT, TRACTION CONTROL (ALL WHEEL DRIVE) LIGHT AND CRUISE CONTROL LIGHTS BEGAN FLASHING ALL AT ONCE. I CALLED THE DEALERSHIP IMMEDIATELY AND WAS TOLD THAT ALL THE LIGHTS FLASH BECAUSE MOST DRIVERS IGNORE JUST THE CHECK ENGINE LIGHT. AT THE DEALER THE NEXT DAY I WAS TOLD THE SAME THING WITH THE ADDITION OF THE FACTS THAT THE ABS BRAKE SYSTEM AND THE TRACTION CONTROL SYSTEMS WERE ACTUALLY DISABLED DURING THIS INCIDENT. DURING THE CONVERSATION IT WAS SAID THAT TO CORRECT THE PROBLEM, A "REFLASH " OF THE COMPUTER SYSTEM WAS NEEDED AND THAT THIS WAS A KNOWN PROBLEM ON SOME OUTBACKS. I ASKED WHY THERE WAS NO RECALL IF THE PROBLEM WAS KNOWN AND WAS TOLD THEY JUST FIXED THE PROBLEM WHEN IT HAPPENED. THIS SEEMS TO ME TO BE A SIGNIFICANT SAFETY PROBLEM SINCE IF THE PROBLEM OCCURRED WHILE THE DRIVER WAS ON ICE OR SNOW OR WET ROAD , VEHICLE STABILITY WOULD BE COMPROMISED. I THINK SUBARU SHOULD AT LEAST BE MADE TO RECALL THE SUSPECTED VEHICLES AND FIX THE PROBLEM EVEN THOUGH IT IS SOMETHING THAT MAY NOT HAPPEN TO ALL VEHICLES. *TR
Service brakes, Jan 8, 2014, crash
I PULLED UP INTO MY DRIVEWAY COMING HOME FROM SHOPPING AS USUAL, IT WAS APPROXIMATELY 5:45PM ON JAN 7, 2014. THE ROAD TO MY HOUSE AND MY DRIVEWAY HAVE AN INCLINE. I PULLED IN MY DRIVEWAY WHICH WAS DRY (THE STREET WAS ICY) STOPPED, TURNED OFF CAR, PUT MY FOOT ON THE BRAKE TO USE THE EMERGENCY BRAKE. MY FOOT BRAKE WENT TO THE FLOOR, NO TENSION, I TRIED IT OVER AND OVER AS MY CAR WAS ROLLING BACKWARDS, WENT TO HIT THE ELECTRONIC EMERGENCY BRAKE, NOTHING HAPPENED MY CAR WAS OFF ROLLING BACKWARDS OUT OF CONTROL PICKING UP SPEED, I THOUGHT THE ONLY THING THAT WILL STOP THIS CAR IS WHEN IT HITS SOMETHING, AND THANK GOD NO ONE WAS HURT! IT HIT THE ELECTRICAL BOX AND MAILBOX AND KNOCKED POWER OUT IN MY CUL-DE-SAC. THE ELECTRIC BOX FLIPPED OVER AND CAUGHT MY REAR TIRE AND STOPPED THE CAR! THIS WAS A COMPLETE BRAKE FAILURE, NO WAY TO STOP THE CAR!! VERY SCARY! I HAVE BEEN DRIVING A MANUAL TRANSMISSION SINCE I WAS A TEENAGER AND I AM 59. I HAVE VIDEO OF THE OFFICER PUSHING THE ELECTRONIC BRAKE NOT ENGAGING! *TR
Service brakes, Nov 26, 2013
MY 2011 SUBARU OUTBACK EXHIBITS BRAKE FAILURE INTERMITTENTLY UPON FIRST START OF THE ENGINE. ON NUMEROUS OCCASIONS, THE CAR WOULD NOT STOP WHILE I WAS APPLYING HEAVY PRESSURE TO THE BRAKES. AFTER A SERIES OF ACTUATIONS, THE BRAKES BEGIN TO WORK NORMALLY. TO DATE, THIS HAS NOT LEAD TO AN ACCIDENT. I HAVE TAKEN THE CAR TO THE DEALER ON SEVERAL OCCASIONS AND THEY HAVE NOT BEEN ABLE TO REPLICATE THE FAILURE AND AS A RESULT, HAVE INDICATED THERE IS NOTHING THEY CAN DO. THE FAILURE DOES NOT OCCUR EVERYDAY, SO IT IS NOT SURPRISING THAT THE DEALER CANNOT REPLICATE. DURING THE FIRST VISIT, THEY INDICATED THEY FOUND A LEAKING HOSE THAT WAS THE CAUSE, BUT THEN THE ISSUE RETURNED. AT MY REQUEST, THEY REPLACED THE BRAKE FLUID, BUT THIS ISSUE RETURNED ONCE AGAIN. I HAVE CONTACTED SUBARU USA WHO ALSO STATED THAT THERE IS NOTHING THAT CAN BE DONE. *TR
Service brakes, Nov 3, 2013
WHILE TRAVELING AT 70 MPH ON I-65 THE CAR SUDDENLY SLOWED DOWN, THE CHECK ENGINE AND BRAKE LIGHTS BEGAN BLINKING. AND AS WE PULLED INTO THE EMERGENCY LANE THE CAR CAME TO A COMPLETE STOP, THE BRAKES HAVING SEIZED. THE CAR WAS STARTED AGAIN BUT COULD NOT MOVE. THE CHECK ENGINE AND BRAKE LIGHT KEPT BLINKING. AFTER ABOUT AN HOUR, THE BRAKES UNLOCKED AND THE CAR WAS ABLE TO BE TOWED TO THE SUBARU DEALER IN NASHVILLE. THE SERVICE DEPT. TECHNICIAN PERFORMED A DIAGNOSTIC TEST. WHILE THE TEST SHOWED THAT A "BRAKING EVENT" HAD OCCURRED, THERE WAS NO INDICATION OF A CURRENT PROBLEM. THE TECHNICIAN DROVE THE CAR 50 MILES WITH A MONITOR, BUT EVERYTHING WORKED FINE. WE DID NOT WANT TO DRIVE THIS CAR ANYMORE SINCE THE PROBLEM COULD NOT BE DETECTED, AND BOUGHT A NEW OUTBACK TO DRIVE HOME. NEEDLESS TO SAY, IF OUR CAR HAD STOPPED IN A MIDDLE OR LEFT LANE OF THE EXPRESSWAY, WITH LARGE TRUCK TRAFFIC GOING 70 MPH., A TERRIBLE ACCIDENT MOST LIKELY WOULD HAVE OCCURRED. *TR
Service brakes, May 7, 2013
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE BRAKING, THE TRACTION CONTROL AND ABS SYSTEM WARNING LIGHTS ILLUMINATED. THE ENGINE MADE A KNOCKING NOISE AND VEHICLE WOULD NOT ACCELERATE OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND A DIAGNOSTIC WAS PERFORMED THAT WAS UNABLE TO GENERATE A FAILURE CODE. THE DEALER REPLACED THE TRANSMISSION DRIVE BELT HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,000.
Service brakes, Jan 9, 2013
I PURCHASED A SUBARU OUTBACK (2011). SINCE THAT TIME, I HAVE COMPLAINED TO THE DEALER OF "SOFT BRAKES." THE CAR DOES NOT STOP IN A TIMELY, OR EFFECTIVE MANNER. I HAVE TO OVERCOMPENSATE FOR ROUTINE STOPPING DISTANCES; AND, YOU CANNOT PANIC STOP. THERE IS AT LEAST 2 INCHES OF PLAY IN THE BRAKE; IT FAILS TO STOP ADEQUATELY IN A SAFE MANNER; AND THE BRAKES ARE SIMPLY UNRESPONSIVE IN AN EMERGENCY STOP. *TR
Air bags, Service brakes, Nov 13, 2012, crash
I BELIEVE MY ANTI-LOCK BRAKES MALFUNCTIONED ON MY 2011 SUBARU OUTBACK AND IF THIS IS THE CASE THEN SOMEONE IN AUTO SAFETY DATA COLLECTION NEEDS TO KNOW ABOUT IT. I WAS DRIVING DOWN AN OFF RAMP DURING SNOWY CONDITIONS. I APPLIED MY BRAKES AT AROUND 35 MPH AND THEY ABRUPTLY LOCKED UP. THERE WAS NO SHUTTER/SHIMMER EFFECT THAT I MIGHT EXPECT WITH ANTI-LOCK BRAKES AS THEY GO ON AND OFF WHILE TRYING TO GRIP THE ROAD. I APPLIED THEM AGAIN WITH THE SAME JOLT FOLLOWED BY SLIDING. I TRIED THIS SEVERAL TIMES AS I APPROACHED THE INTERSECTION. THOUGH THE LONG OFF RAMP DID SLOW ME DOWN, AT ABOUT 15 MPH (I THINK) I PLOWED THE LEFT FRONT OF MY CAR INTO THE FORD RANGER IN FRONT OF ME. THIS IMPRESSIVELY CRUSHED THE LEFT FRONT SIDE OF MY CAR AND MY AIR BAGS DID NOT DEPLOY. THE POINT OF IMPACT WAS THE LEFT SIDE OF THE FRONT BUMPER, BUT IT HIT AT THE UPPER 2-3 INCHES OF THE BUMPER. I'M NOT SURE IF THE AIRBAGS SHOULD HAVE DEPLOYED WITH THIS TYPE OF IMPACT, BUT IF THEY WERE SUPPOSED TO DEPLOY THEN SOMEONE NEEDS TO KNOW ABOUT IT TOO. *TR
Service brakes, Hydraulic, Vehicle speed control, Nov 8, 2012
2011 SUBARU OUTBACK. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED THE SUDDEN ACCELERATION PROBLEMS STARTED SHORTLY AFTER HE PURCHASED THE VEHICLE. ON TWO OCCASIONS, HE CAME CLOSE TO HAVING AN ACCIDENT. THE CONSUMER BELIEVED THERE WAS AN ISSUE WITH THE PEDAL ARRANGEMENT. HE STATED HE REALIZED HE WAS CROSSING HIS RIGHT LEG OVER HIS LEFT LEG TO APPLY PRESSURE TO THE BRAKE PEDAL. THE BRAKE POWER ASSIST AMPLIFIED THE APPLIED FORCE VERY WELL, BUT AT TIMES THE BRAKE PEDAL SEEMED TO GET TOO CLOSE TO THE FLOOR BOARD. HE FOUND THE BRAKE PEDAL WAS HIGH WHEN THE ENGINE WAS OFF AND SANK TO A LOWER LEVEL WHEN THE ENGINE WAS STARTED. THE LEVEL COULD GET CLOSE TO THE OPERATING PLANE OF THE ACCELERATOR PEDAL. ON ONE OCCASION, HE FLIPPED OFF THE COVER ON THE BRAKE PEDAL AND WAS BRAKING ON A BARE STEEL PLATE. HE DISCOVERED HE WAS USING MORE NATURAL ERGONOMIC MOTION AND GOT TOO CLOSE TO THE RIGHT EDGE OF THE BRAKE PEDAL. THE DISTANCE BETWEEN THE EDGES OF THE BRAKE PEDAL AND THE ACCELERATOR PEDAL WAS ABOUT THREE INCHES. THE WIDTH OF THE SOL OF HIS SIZE 12 SHOE WAS ABOUT 4 1/2 INCHES. THE CONSUMER BELIEVED THE PROBLEM WAS AN ENGINEERING DESIGN PROBLEM THAT INVOLVED THE VACUUM BRAKING SYSTEM, THE ACCELERATOR LINKAGE DESIGN AND ERGONOMIC.
Service brakes, Oct 15, 2012
AS BRAKES WERE STEPPED ON CAR WAS SLOW TO RESPOND TO BRAKING PRESSURE. THE CAR CONTINUED TO ROLL BUT FINALLY CAME TO A STOP BUT THE BRAKE PEDAL WENT TO THE FLOOR. ON SUBSEQUENTLY STEPPING ON THE BRAKE PEDAL I HAD BRAKE RESPONSE, BUT IF I KEPT PRESSURE ON THE BRAKE PEDAL IT WOULD GO TO THE FLOOR. THIS IS UNUSUAL AS UP UNTIL THIS INCIDENT THERE WAS A VERY SOLID BRAKE FEEL AND THE BRAKE PEDAL WOULD STOP AND HOLD ABOUT HALFWAY TO THE FLOOR. ALSO OF NOTE AND REPORTED IS THAT AT 1500 MILE THIS CAR HAD STEERING VIBRATION AND STEERING CONTROL ISSUES, WHICH WERE FINALLY ADDRESSED AT 11,500 MILES. *TR
Service brakes, Hydraulic, Power train, Apr 24, 2012, crash
I PULLED INTO MY DRIVEWAY (RELATIVELY LEVEL) AND PARKED MY CAR. AS I EXITED THE VEHICLE I NOTICE THAT MY CAR WAS ROLLING FORWARD (I HAVE A MANUAL TRANSMISSION) AND ATTEMPTED TO SET THE ELECTRIC PARKING BRAKE BY PUSHING REPEATEDLY ON THE BUTTON TO THE LEFT OF THE STEERING WHEEL. THE PARKING BRAKE DID NOT SET AND MY CAR GAINED SPEED AND CONTINUED DOWNHILL INTO THE WOODS BEHIND MY HOME. I AM NOT SURE IF I WAS DRAGGED OR PARTIALLY IN THE CAR, BUT WAS ABLE TO CLEAR THE VEHICLE BEFORE IT HIT A FENCE, A TREE AND EVENTUALLY COME TO A STOP. THIS HAS HAPPENED IN MY GARAGE ONCE AND AT A GAS STATION, BUT I WAS ABLE TO GAIN CONTROL OF THE VEHICLE BY HITTING THE PARKING BRAKE BUTTON. I DO NOT KNOW IF I AM NOT SETTING THE BRAKE BEFORE EXITING OR AM NOT DEPRESSING IT FULLY BEFORE EXITING OR WHY IT DID NOT STOP WHEN I HIT IT REPEATEDLY. I TYPICALLY SET THE CAR IN GEAR, BUT OBVIOUSLY DID NOT DO THIS ON THESE OCCASIONS. *TR
Service brakes, Hydraulic, Mar 20, 2012, crash
ALOT OF BRAKE PEDAL TRAVEL LOW BRAKE TOOK ALOT OF DISTANCE TO SLOW DOWN WASN'T ABLE TO STOP THE CAR AT 35 MPH HIT OTHER CAR. HAD CAR LOOK AT MANY TIMES STILL THOMAS SUBARU DIDN'T THINK ANYTHING WAS WRONG WITH CAR FROM DAY ONE I TOLD THEM MY BRAKES WEREN'T RIGHT IT TAKES ALOT OF DISTANCE ( PEDAL ) WHICH INCREASE AMOUNT OF TIME NEEDED TO SLOW AND STOP THE CAR.. I FEEL THE BRAKE MASTER CYLINDER IS NOT WORKING RIGHT STILL THOMAS SUBARU WILL NOT FIX THE CAR UNTIL AN RECALL. I ALSO THINK RECALL NO. 11V562000 WHICH IS ONLY FOR 2012 CARS MIGHT ALSO NEEDS ADDED FOR 2011 CARS. I NOW HAVE 31,000 AND STILL HAVE BAD BRAKES. I NEED HELP SUBARU WILL NOT HELP. *KB
Service brakes, Hydraulic, Jan 4, 2012, crash
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE BRAKES FAILED AT A VERY LOW SPEED IN A PARKING SPACE. WHEN THE BRAKES FAILED, THE VEHICLE CONTINUED FORWARD ABOUT 20 FEET, PUSHING DOWN A METAL FENCE BEFORE STOPPING. THE CONTACT FELT THAT THE MASTER CYLINDER WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THE DEALER STATED THAT THERE WAS NOTHING WRONG. THE CONTACT FELT THAT THE FAILURE WAS RELATED TO THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V562000( SERVICE BRAKES, HYDRAULIC: PEDALS AND LINKAGES). THE FAILURE AND CURRENT MILEAGES WERE 6,815. UPDATED 02/28/12 *BF UPDATED 05/03/12