2011 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 652 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Outback model years with reports.
Of the 2011 reports, 23 involved a crash and 6 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 25, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.
Campaign 16V358000 on NHTSA.gov
Electrical systemFeb 25, 2013
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 13V061000 on NHTSA.gov
Exterior lightingDec 26, 2012
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 12V602000 on NHTSA.gov
Visibility, sun/moon roof assemblySep 7, 2011
SUBARU IS RECALLING CERTAIN MODEL YEAR 2011 OUTBACK AND LEGACY VEHICLES MANUFACTURED FROM AUGUST 3, 2010, THROUGH JULY 1, 2011. THE MOONROOF GLASS MAY COME LOOSE OR DETACH. THE AMOUNT AND POSITION OF THE ADHESIVE BETWEEN THE GLASS AND RETAINER WAS INADEQUATELY APPLIED.
THE MOONROOF GLASS CAN LOOSEN AND DETACH FROM THE VEHICLE DURING DRIVING, RESULTING IN A POTENTIAL ROAD HAZARD FOR OTHER VEHICLES, INCREASING THE RISK OF A CRASH.
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE GLASS ADHESION CONDITION AND EITHER APPLY ADDITIONAL ADHESIVE OR REPLACE THE MOONROOF GLASS, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 11V467000 on NHTSA.gov
Power train, manual transmissionJul 20, 2010
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM APRIL 28 THROUGH JUNE 23, 2010. DUE TO A PROGRAMMING ERROR, A LUBRICATION HOLE WITHIN THE 6-SPEED MANUAL TRANSMISSION WAS OMITTED.
IF THE TRANSMISSION GEARS ARE NOT PROPERLY LUBRICATED, A GROANING SOUND MAY BEGIN TO DEVELOP ALERTING THE DRIVER OF A PROBLEM. IF THE SOUND IS IGNORED AND NO ACTION IS TAKEN, THE GEARS WILL EVENTUALLY BREAK AND THIS CONDITION WILL LEAD TO VEHICLE POWER LOSS, POSSIBLY RESULTING IN A CRASH.
SUBARU WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY DRILLING AN OIL LUBRICATION HOLE AND, IF NECESSARY, REPLACE THE INTERNAL PARTS WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 28, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 10V326000 on NHTSA.gov
Representative owner complaints: other or unspecified
39 reports, newest first. Show all
Other or unspecified, Sep 25, 2026
2010-2018 TR580 Outback Torque Converter Lock-up failure symptoms in TSB 16-90-13R fits my 2011 Subaru Outback. 2.5I Premium, (TSB) Originally issued on 1/6/2014 + later revised on 5/7/2014, Early yrs of the TR580 suffer from TCLUF, which causes stalls + bogs down during stops or idling at traffic lights, premature wear, valve-body/solenoid failure, overheating, breakdown of transmission fluid/coolant + Catastrophic Chain Failure. These issues were exacerbated by Subaru specifying these transmissions have a "lifetime fluid" that never has 2 be replaced. Most Subaru failures were related 2 fluid breakdowns. The Subaru lineartronic CVT, designed in house by Subarun2 integrate w the company's longitudinal boxer engines + AWD system, built by Subaru in Ōizumi, Town in Ora District, Gunma Prefecture, Japan. lineartronic launched about 7 yrs after Nissan's 2003 X-Tronic CVT arrived here. Nissan had lots of trouble w early CVT's which led 2 transmission failures. As is the case w most new tech in a specific market sector, especially CVT's, the most Subaru CVT problems occurred in the 1st few model yrs. Each time my family or myself drive we are putting our lives in dire jeopardy, risk + danger of wrecking + even lost of life, too many close calls by peeps that almost rear ended us at a light, because of bogging down or almost stalling. The engine shudders + RPM drops very low as the vehicle stops, feeling as though a man trans car is stopping w/o a clutch being pressed. The problem was never fixed or looked into by 2 different dealerships + even though Subaru issued TSB 16-90-13R, identified wear of internal torque converter thrust washer as that wear can prevent lock up clutch from releasing properly, effectively keeping engine mechanically connected 2 transmission as vehicle stops. Subaru's corrective part used a needle bearing design instead of the earlier solid bushing. [XXX] on test drive about issue + was told nothings wrong, Car got inspected every yr since 16 w INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Engine, Oct 8, 2025
When I came to a stop at a light, the car stalled and the engine turned off. It was just as if I was driving a manual transmission and didn't put the clutch down while in gear. I spoke with my husband about the issue and he told me it has been happening for several months now. I have researched it a but snd found that Subaru is aware of the issue and has not offered any recall for the issue but offered an extended warranty. This is not helpful when you are the 2nd owner of a vehicle. Being stuck with a car that turns off upon stopping is a dangeous situation. Subaru should be made to recall these cars and fix the issue. According to this article, it is a problem with the lock type torque converter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Feb 11, 2025, crash
In November 2023, I co-signed an auto loan to assist someone in securing a vehicle. However, I later discovered that my name was never placed on the title, leaving me financially liable for the loan while having no ownership or possession of the car. The individual has since failed to make any loan payments, and the bank applied lender-placed insurance (CPI) due to their failure to maintain coverage. Despite this, they continue to drive the vehicle. The New York DMV confirmed that their driver’s license and vehicle registration have been suspended due to lack of insurance, yet they have not surrendered their plates as required by law. Additionally, the vehicle was originally registered in Connecticut but later transferred to New York while using my Connecticut auto insurance policy without my consent. I was later contacted by my former insurance provider about an accident in which an unknown individual was operating the vehicle. After my insurance policy lapsed, the individual was involved in another accident while uninsured and attempted to file a claim despite having no coverage. This situation has raised serious concerns about the vehicle’s registration, insurance violations, and potential title issues that may require investigation. Given that the vehicle is still being driven despite no valid insurance, a suspended license, and an outstanding auto loan, I am seeking guidance on the appropriate steps to take.
Suspension, Structure, Other or unspecified, Jan 4, 2025
On [XXX] Clay Subaru in Norwood, MA told me that my 2011 Subaru Outback has front subframe rot. Supposedly they do a 100 point inspection every oil change, which is performed every 6 or so months, yet this problem was first report last October! The car had only 81,616 miles on it. (Now it has 82,000ish) The dealer claims it will cost $5368.96 to fix the car and that the subframe needs fixing within 12 months. No warning lights have appeared. I've owned the car since 2017. It had 39,371 miles on it when bought & had been serviced and sold by this same dealer with only one owner It was in pristine condition, according to an independent mechanic that inspected it before I bought it. All my oil changes are done at the same dealer, yet the problem was not identified before. This is a vehicle made for off road travel (which I have NOT done) and for winter weather. WHY IS THE SUBFRAME rotting? Reedit reports that there are at least 200 others that have reported the same problem to you for cars of this same year! Please advise!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Power train, Other or unspecified, Engine, Dec 2, 2023
Dashboard lights flashing, Brake lights Traction control Cruise Check engine
Power train, Other or unspecified, Service brakes, Aug 28, 2023
My mechanic tells me my Outback's K frame/engine cradle is rotting out where the control arms are attached. This is obviously a common problem with this run of vehicles, and leads to catastrophic failure. Further, the rear brake lines have rotted, and the geniuses ran them above the fuel tank, which would have to be dropped in order to repair. I believe this is a common enough problem to warrant investigation.
Other or unspecified, Jul 20, 2023
My front subframe broke. I was driving the car and was exiting the highway. I heard a snap n then had no control. Had my mechanic look at car and said frame snapped and control arm broke. The week before i had my car alignment and new tires put on. Nothing was noticed then. Mechsaud rusted from inside out.. After talkwith many different repair shops, they all stated that the front subframe breaks on subarus. They need to change the design. I called subaru and asked them to fix. Said car was to old and to many miles. I have owned cars for over 40yrs , with well over 200k mils on them. I have never had a frame break. It's very unusual when mechanics says this is a problem with subaru. Plus the subframes are on backorder. Thats how many they are selling. Even the used parts dealers can't get them
Power train, Other or unspecified, Apr 7, 2023
The left front engine cradle collapsed due to rust while driving. this caused the car to swerve to the left, and when the brakes were applied, it also swerved left. The car was almost undriveable. The failure put the driver of the car at risk, and luckily it happened in city driving, and not on the highway. The engine cradle is a component of the frame of the car, and should not be rusting out after 130,000 miles. This is why I think this model may need to be subject to investigation and possible recall. The Subaru Dealer (Cityside Subaru) looked at the car and confirmed that the left front cradle collapsed due to rust. They say the repair would cost $2800. There was no warning or indication prior to failure. In fact, we have had this vehicle continuously serviced at the dealership since 2011, and since 2016 we have spent over $16,000 in repairs, including various front wheel components. I would have expected the dealer to notify us if there was a potential problem. Because they didn't I feel this is a catastrophic failure that could be dangerous in any situation, especially at high speeds.
Electrical system, Other or unspecified, Engine, Jan 9, 2023
My car just dies on it's own while driving and it has trouble starting back up or somedays it just won't start up but after it dies while going down the road but after cranking it a few times it finally starts the check engine light comes on the traction control light starts flashing the brake light starts flashing and the cruise control light starts flashing I took it to a dealer and no codes were thrown in my car and after a few days of all the lights on and flashing they suddenly go away on their own this is extremely dangerous I can't control when or where this happens on the road I've almost been hit several times from this happening it does the exact same thing when I'm sitting still in park trying to start my car I get all the lights on the dashboard lit up and blinking on and off just like when it dies going down the road but nobody can find a cause or a reason why they say it's a manufacturer issue and subaru can't even figure it out
Suspension, Other or unspecified, Jul 29, 2022
The 2011 Subaru Outback subframe (K-Frame) failed structurally while the vehicle was in operation. The bolted connection between the left side (driver side) control arm broke due to extensive corrosion of the K-frame allowing the bolt to pull through one side of the box-shaped frame. The vehicle exhibited a pronounced pull to the left and handled erratically. The vehicle was immediately driven to a local repair facility where the broken frame connections at the control arms was discovered. The vehicle has approximately 79,000 miles and has been regularly serviced. Evidence of heavy corrosion and metal fatigue were noted at several locations on the K-frame (photo attached). The 2011 Subaru Outback has been owned/operated in western NY State where roads are frequently treated with brime and salt throughout the winter season. Servicing mechanic noted that he had completed recent replacement of the K-Frame on an identical year, make, model Subaru within the previous 3 months. Comparison of the K-Frame removed from my vehicle with the identical model showed similar corrosion and failure points. The symptoms and causes of this structural failure are nearly identical to vehicle safety complaint filed by another 2011 Outback owner; NHTSA ID # 11474045. The failed subframe, along with a second subframe from an identical Subaru replaced earlier this summer are available for inspection at the motor vehicle repair facility. Photo attached. Insofar as this is the third reported structural failure on this model within a short span of a few months and Subaru has declined to address the matter responsibly, NHTSA intervention is warranted and necessary.
Steering, Other or unspecified, Service brakes, Jul 20, 2022
Upon application of the brakes approaching a stoplight, the vehicle pulled sharply to the right, entering the right lane from the left and was rendered unsafe to operate due to this condition. Had a vehicle been present at this time in the right lane, a collision would have likely occurred. Upon inspection by the mechanic, the front engine frame had broken on the right side. The broken area has two (2) large rust holes on the top and bottom sides of the box frame. Directly above the two (2) rust holes the drain for the air conditioning condenser is located. Illinois, like 22 other states in the U.S., uses road salt to combat icy road conditions. The combination of road salt with the location of the air conditioner drain tube directly above the frame failure point leads ut to reasonably conclude that this model has a design defect that led to the failure. A remedy for this issue would be to simply extend the drain tube approx. 5" so the water dripping from the air conditioning condenser does not drop onto the top, flat portion of the engine frame where road salt may accumulate over time. In addition, 1. I have possession of the original frame for inspection by the NHTSA. 2. At the time of the repair, the mechanic ordered the replacement dram from the local Subaru dealership. Our mechanic was informed that he was ordering the last remaining subframe assembly that Subaru of North America had in stock at that time.
Other or unspecified, May 1, 2022
My 2011 Subaru Outback with the automatic CVT transmission has recently started stalling and dying entirely when coming to an abrupt stop. Or even coming to a stop in general, regardless of speed. This having started within the last month or so around the begging of March, 2022. My vehicle has just passed the 10 year mark and is still currently under 100k miles, currently at 96k. After much research and a few trips to the mechanic, I have found that this is a common issue regarding the torque converter within many Subaru vehicles. I have also found that this was such a common issue that this should have been labeled as a recall. But have discovered that this was an “extended warranty” concern instead. That being said, I have, on more than one occasion, come to a stop in traffic with my child in the car and my car just dies in the middle of the road. Which is entirely unsafe and in my opinion deserves a recall.
Other or unspecified, Mar 26, 2022
The vehicle stalls out at stop signs and red light as far as I’m concerned this is a safety hazard.I-took it to Minooka Subaru and they said it it was a torque converter I had it fixed it cost me 1500 dollars and as far as I’m concerned it should be reimbursed because.,it is very much a safety hazard. This happen d numerous of times.
Other or unspecified, Jan 24, 2022
The hood latch will not stay locked so it’s popping as I’m driving. The hood hasn’t completely come up, yet, but it’s definitely an imminent danger. It has happened multiple times over the last three days.
Other or unspecified, Engine, Fuel/propulsion system, Dec 6, 2020
ENGINE STALLING. WHEN STOPPING AT RED LIGHT, ENGINE SHUT DOWN A FEW TIMES. ONCE I LOST ALL ELECTRICITY AND MANEUVERABILITY OF THE CAR. I ALSO HAD IGNITION PROBLEMS. THE CAR WON'T START SOMETIMES. I BROUGHT TO DEALERSHIP 4-5X AND MY CAR SPENT A MONTH AT DEALER. THEY CANNOT FIND THE CAUSE. I READ THIS COULD BE DUE TO CVT TRANSMISSION. I BOUGHT MY CAR FROM A SUBARU DEALER TWO AND A HALF YEARS AGO AND ONLY DROVE 7K MILES. CURRENT MILEAGE IS 95K. SUBARU EXTENDED WARRANTY OF MY MODEL TO 10 YEARS FOR TRANSMISSION. BUT SO FAR THEY COULDN'T DO ANYTHING. I THINK THIS SHOULD BE A RECALL. WHEN MY CAR STALLED, I HAD TO CALL POLICE AS MY CAR BLOCKED THE ROAD AND CAUSE TRAFFIC JAM. THIS IS A ROAD HAZARD. THANK YOU.
Electrical system, Other or unspecified, Aug 28, 2020, fire
MY CAR WENT IN FOR REPAIRS FOR STALLING AT A LIGHT OR STOP SIGN, THE DAY AFTER I GOT THE CAR BACK IT STALLED AGAIN AND THIS TIME CUT OUT THE ELECTRICITY TO THE VEHICLE , I COULD NOT ENGAGE THE EMERGENCY BREAK NOR COULD I PUT THE CAR IN PARK. I HELD MY FOOT ON THE BREAK BECAUSE OF A SMALL DOWNHILL AND I WAS AFRAID THE CAR MIGHT RUN INTO OTHER CARS AT THE INTERSECTION. THE PERSON AT SUBARU WAS WALKING ME THROUGH THE PROCESS OF HOW TO MANUALLY PUT THE GEAR IN PARK,WHILE I WAS ATTEMPTING TO DO THIS A WOMAN YELLED AT ME TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE,ACCORDING TO SUBARU'S INVESTIGATION, THE FIRE STARTED AT THE LEFT REAR OF THE ENGINE.
Wheels, Other or unspecified, Jul 6, 2020
INNER WHEELS AT REAR THREADS WEARING WITH OUT THREADS STILL NEW. NOTICE A ROARING SOUND WHILE BACKING UP IN REVERSE. A/C RPM DROPS AND GOES UP WHEN TURNED ON. THERE WAS A REAR SUSPENSION RECALL ON VEHICLE AND TRYING TO SEE IF ALIGNMENT WAS DONE. DUE TO THREAD DECREASING INWARDS.
Other or unspecified, Jun 10, 2020
I HAVE BEEN REPORTING PROBLEMS WITH MY TRANSMISSION SINCE 2012 TO MY REGULAR DEALERSHIP, STAR SUBARU WHEN THE CAR HAD JUST 23,472 MILES ON IT. AT THIS POINT, I BELIEVE THAT I HAVE BEEN WRONGFULLY DENIED WARRANTY COVERAGE. *BF.. THE CONSUMER STATED THE VEHICLE WOULD SPONTANEOUSLY JUMP OR SLAM WHILE DRIVING. COIL REPAIRS WERE ATTEMPTED, BUT THE PROBLEM PERSISTED. THE DEALER DISCOVERED THE FAILURE CODE WAS P1710 TORQUE CONVERTER. TURBINE SPEED SIGNAL CIRCUIT MALFUNCTION, AFTER THE WARRANTY WAS EXPIRED. THE MANUFACTURER OFFERED TO ASSIST WITH REPAIRS. THE CONSUMER STATED THE REPAIRS COST $6,000 THE DEALER OFFERED $2,500 TOWARDS THE REPAIR OR A NEW VEHICLE. THE CONSUMER DID NOT AGREE TO THE TERMS.*JS
Steering, Other or unspecified, Service brakes, Feb 17, 2020, crash
ON 2/11/20 AROUND 12:30PM ET, I WAS APPROACHING THE HIGHWAY VIA AN ONRAMP, AND MY SPEED WAS BARELY 25 MPH. SUDDENLY, AS I WAS ON THE APPROACH-ROAD, I SUDDENLY FELT THAT THE STEERING WAS LOCKED AND TURNING ON THE RIGHT SIDE ONLY (EITHER STEERING OR ANTI-LOCK MALFUNCTION). IT HIT THE FENCE AND THEN TURNED (FLIPPED) ON ITS DRIVER SIDE AS CAN BE SEEN IN THE PICTURE. I BELIEVE THIS IS A SAFETY ISSUE, SO PLEASE MAKE A PROPER INVESTIGATION. MY CAR WAS TOTALED. MY DAMAGED CAR IS IN 'COUNTY TOWING' IN 49 FULLERTON AVE, YONKERS, NY 10704, PHONE: (914) 423-1101
Power train, Other or unspecified, Nov 6, 2019
I WAS 40 MILES FROM HOME AFTER COMING DOWN A STEEP CURVY MOUNTAIN ROAD IN MANUAL WHEN SUBARU BEGAN SHIFTING WITH BIG JERKS AND SHUDDERS IN EARLY SEPT 2019, HAD TROUBLE SHIFTING FROM ONE GEAR TO NEXT. HANLEE'S SUBARU EVALUATED, REPLACED VALVE BODY AND SERPENTINE BELT. A FEW DAYS LATER IN RUSH HOUR TRAFFIC AT A RR CROSSING IT SHUDDERED TO A STOP AND DIED DURING WHICH THERE WAS A LOUD CLANKING SOUND UNDER AND BEHIND ME. I STARTED IT UP AGAIN BUT WAS TERRIFIED OF CAUSING AN ACCIDENT. RETURNED TO HANLEE'S WHERE THEY HAD IT FOR A WEEK AND COULD NOT REPRODUCE THE SYMPTOMS.SINCE I PICKED IT UP IT STILL HAS A "BUMP" WHEN I SLOW DOWN. THEN 0N 11/4/19 IT DID THE SAME SHUDDERING STOP WHEN I BRAKED IN TRAFFIC(GOING 35 MPH) FIVE MILES FROM MY HOUSE, DYING COMPLETELY. I RESTARTED IT AND TOOK IT TO SUBARU. THEY SAY IT MIGHT BE A TORQUE CONVERTER. I'M WORRIED FOR MY SAFETY. I ALSO SEE THAT BOTH THE CVT AND TORQUE CONVERTER HAD EXTENDED WARRANTIES ISSUED FOR THESE REASONS. WHEN THESE PROBLEMS BEGAN THE CAR HAD 110K MILES. THIS IS MY THIRD SUBARU AND HAVE NEVER EXPERIENCED SUCH POOR , DANGEROUS PERFORMANCE ON A CAR THAT SHOULD RUN WELL FOR AT LEAST 200K MILES WITH GOOD SERVICE. I AM WAITING TO HEAR FROM HANLEE'S ON THE SECOND DAY THEY HAVE HAD MY CAR.
Other or unspecified, Oct 26, 2019
A SQUEAKING NOISE WHILE STARTING THE ENGINE MAY BE DUE TO A FAULTY RING GEAR ON THE TORQUE CONVERTER.
Other or unspecified, Oct 3, 2019
SHUTTERS WHEN YOU PUT IT IN REVERSE. ALSO, WILL SHUTTER AND STALL WHEN COMING TO A STOP. VERY DANGEROUS WHEN AT A BUSY INTERSECTION AND I HAVE TO PUT THE VEHICLE IN PARK AND RESTART IT!! 123,000 MILES, SO NO LONGER UNDER WARRANTY. I'VE SEEN MANY OTHER COMPLAINTS OF THE EXACT SAME ISSUE, BUT SUBARU HAS NEVER ACKNOWLEDGED THERE IS A PROBLEM! WE BOUGHT THIS VEHICLE USED AS WE CANNOT AFFORD BRAND NEW CAR PAYMENTS AND WERE TOLD BY MANY THAT SUBARU IS A VERY RELIABLE VEHICLE. WILL DEFINITELY NOT BY ANOTHER SUBARU AND WILL DISCOURAGE ANYONE ELSE FROM DOING SO!!
Other or unspecified, Service brakes, Jul 22, 2019, crash
DRIVER WAS ATTEMPTING TO MAKE A TURN AROUND IN A DRIVEWAY AND NEEDED TO STOP AND SWITCH REVERSE. THE CAR WOULD NOT STOP AND DRIVER WAS NOT ABLE TO SWITCH GEARS AND HIT GARAGE WALL.
Electrical system, Other or unspecified, Feb 10, 2019
MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD WHILE DRIVING. WHEN SITTING IN THE CAR, IN THE GARAGE, THE MINUTE THE KEY IS TURNED, ALTHOUGH THE CAR IS NOT STARTED, ALL THE DASHBOARD WARNING LIGHTS WENT ON ALTHOUGH THE CAR WAS STATIONARY. PICTURE UPLOADED TAKEN WHEN CAR WAS IN GARAGE.
Other or unspecified, Jan 4, 2019
WE HAVE PASSED DOWN MY HUSBANDS 2011 OUTBACK TO OUR TEENAGE DAUGHTER AS HER FIRST CAR. THIS CAR HAS BEEN TAKEN VERY GOOD CARE OF AND IS SERVICED REGULARLY. IT HAS BEEN DRIVEN MOSTLY HIGHWAY MILES $146,000. LAST YEAR IN JANUARY THE CAR ACTED UP AND THE HEAD GASKET, TIMING BELT, WATER PUMP WERE ALL FIXED ($3500.00). IN THE PAST EVERY ONCE IN A WHILE THE CAR WOULD STALL OUT AT A LIGHT OR WHEN CHANGING FROM REVERSE TO DRIVE. 2 DAYS AFTER MY DAUGHTER STARTED USING IT AROUND TOWN SHE NOTICED IT STALLING EVERY TIME SHE WENT OUT. WE DID SOME RESEARCH AND APPARENTLY THE TORQUE CONVERTER IS A KNOW ISSUE WITH SUBARU AND AN EXTENDED WARRANTY HAS BEEN ISSUED RATHER THAN A REPAIR. WE BROUGHT THE CAR TO OUR SUBARU DEALER AGAIN AND THEY AGREED THAT IT WAS THE TORQUE CONVERTER AND COULD BE REPAIRED FOR $1950. IT WOULD NOT BE COVERED UNDER THE EXTENDED WARRANTY BECAUSE OF THE MILES ON THE CAR. THIS SHOULD NOT BE ALLOWED AS ANACCEPTABLE SOLUTION TO A PROBLEM. THERE IS A KNOWN ISSUE WITH THIS CAR THAT CAUSES THE CAR TO STALL. SUBARU SEEMS TO HAVE GONE AROUND THE ACTUAL PROBLEM BY NOT USING THE WORD "STALL" IN ITS DISTRIBUTION OF THE PROBLEM. THEY SHOULD BE HELD RESPONSIBLE FOR ALL CARS THAT STALL WHILE DRIVING WHEN THEY PUT IN A FAULTY PARTS. IF MY HUSBAND DROVE MORE AROUND TOWN I AM SURE WE WOULD HAVE REALIZED THIS BEFORE BUT THIS IS NOT A PROBLEM THAT THE CONSUMER SHOULD HAVE TO TAKE ON... A CAR THAT IS KNOWN TO STALL SHOULD NOT BE ALLOWED ON THE ROAD AND THE COMPANY WHO CAUSED THIS TO HAPPEN SHOULD BE RESPONSIBLE TO PAY FOR IT... I EXPECTED MORE FROM SUBARU AND THEY WANT US TO PUT OUR FAMILY INTO THEIR CARS? WELL MY DAUGHTER WON'T BE DRIVING A CAR THAT ISN'T SAFE.