2011 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 652 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Outback model years with reports.
Of the 2011 reports, 23 involved a crash and 6 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 25, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.
Campaign 16V358000 on NHTSA.gov
Electrical systemFeb 25, 2013
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 13V061000 on NHTSA.gov
Exterior lightingDec 26, 2012
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 12V602000 on NHTSA.gov
Visibility, sun/moon roof assemblySep 7, 2011
SUBARU IS RECALLING CERTAIN MODEL YEAR 2011 OUTBACK AND LEGACY VEHICLES MANUFACTURED FROM AUGUST 3, 2010, THROUGH JULY 1, 2011. THE MOONROOF GLASS MAY COME LOOSE OR DETACH. THE AMOUNT AND POSITION OF THE ADHESIVE BETWEEN THE GLASS AND RETAINER WAS INADEQUATELY APPLIED.
THE MOONROOF GLASS CAN LOOSEN AND DETACH FROM THE VEHICLE DURING DRIVING, RESULTING IN A POTENTIAL ROAD HAZARD FOR OTHER VEHICLES, INCREASING THE RISK OF A CRASH.
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE GLASS ADHESION CONDITION AND EITHER APPLY ADDITIONAL ADHESIVE OR REPLACE THE MOONROOF GLASS, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 11V467000 on NHTSA.gov
Power train, manual transmissionJul 20, 2010
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM APRIL 28 THROUGH JUNE 23, 2010. DUE TO A PROGRAMMING ERROR, A LUBRICATION HOLE WITHIN THE 6-SPEED MANUAL TRANSMISSION WAS OMITTED.
IF THE TRANSMISSION GEARS ARE NOT PROPERLY LUBRICATED, A GROANING SOUND MAY BEGIN TO DEVELOP ALERTING THE DRIVER OF A PROBLEM. IF THE SOUND IS IGNORED AND NO ACTION IS TAKEN, THE GEARS WILL EVENTUALLY BREAK AND THIS CONDITION WILL LEAD TO VEHICLE POWER LOSS, POSSIBLY RESULTING IN A CRASH.
SUBARU WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY DRILLING AN OIL LUBRICATION HOLE AND, IF NECESSARY, REPLACE THE INTERNAL PARTS WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 28, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 10V326000 on NHTSA.gov
Representative owner complaints
652 reports, newest first.
Other or unspecified, Jul 31, 2018
AS I WAS DRIVING MY 2011 SUBARU OUTBACK 2.5 AS I DO ALWAYS ON A NORMAL BASIS I RECENTLY CAME TO A STOP SIGN AND WHEN I CAME TO AN ABRUPT STOP MY VEHICLE STALLED OUT LEAVING ME VULNERABLE FOR ONCOMING TRAFFIC I HAD TO PUT THE VEHICLE IN PARK AND RESTART THE CAR IT STARTS RIGHT BACK UP BUT EVERY TIME I HAVE TO PUT MY FOOT HEAVY ON THE BRAKE TO STOP AND TRAFFIC THE VEHICLE CUTS OFF WITHOUT FAIL EVERY TIME HAS ALSO HAPPENED TO ME ONE TIME AND HEAVY TRAFFIC JAM ON HIGHWAY VERY SCARY!!
Vehicle speed control, Other or unspecified, Electronic stability control (ESC), Jul 24, 2018
INTERMITENT: STEADY ICONS: CHECK ENGINE LIGHT TRACTION CONTROL SYSTEM FLASHING ICONS: BRAKE CRUISE FROM STARTING THE VEHICLE ICONS LISTED ABOVE ARE ACTIVE. ENGINE IS VERY HARD TO START WHEN PUT IN GEAR, UNABLE TO MOVE CAR. SOLUTION IS TO TURN CAR OFF, WAIT AND RESTART. THIS MIGHT REQUIRE SEVERAL ATTEMPTS. EVENTUALLY, VEHICLE WILL RESUME NORMAL OPERATEION. DEALERSHIP SERVICE PERSONEL DO NOT ACKNOWLEDGE PROBLEM.
Power train, Service brakes, Engine, Jul 4, 2018
WHILE BRAKING AT INTERSECTIONS, ENGINE STALLS CAUSING DANGEROUS SITUATIONS FOR MY WIFE AND SELF. WE ARE BEGINNING TO FEAR DRIVING OUR SUBARU.
Electrical system, Exterior lighting, Visibility/wiper, Jun 30, 2018
TAMARA RECALL I HAVE HAD MY 2011 OUTBACK FOR 4 MONTHS NOW AND HAVE GONE THROUGH 3 SETS OF LOW BEAM HEADLIGHTS. NOT SURE WHY THEY KEEP DYING PREMATURELY. I HAVE GOTTEN MORE EXPENSIVE BULBS EVERY TIME AND NOW THE $60 BULBS ARE DOING THE SAME THING. I FEEL THERE IS AN ELECTRICAL ISSUE AND I HAVE SEEN MULTIPLE FORUMS DESCRIBING THE SAME ISSUE FROM OTHER PEOPLE WITH THE SAME YEAR, MAKE, AND MODEL.
Electrical system, Engine, Jun 11, 2018
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE PULLING IN THE DRIVEWAY, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED DAILY FOR AT LEAST FIVE MONTHS, BUT WENT AWAY WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Air bags, Visibility/wiper, Jun 1, 2018
TAKATA RECALL - ALSO, WIPER MOTOR SAFETY RECALL. I'VE ATTEMPTED TO WORK WITH SUBARU TO GET THESE TWO RECALLS ADDRESSED, AND MADE TWO PHONE CALLS IN EARLY APRIL, AND AFTER BEING TOLD TO WAIT AND BE CONTACTED BY AN APPROVED DEALERSHIP, THERE WAS NO FOLLOW-UP AND NO APPOINTMENT SET. AFTER SEVERAL WEEKS OF WAITING I CONTACTED SUBARU AGAIN, THIS TIME THROUGH EMAIL ON MAY 20TH, AND WAS AGAIN TOLD TO WAIT TO BE CONTACTED BY THE CLOSEST APPROVED DEALERSHIP, WHICH IS MORE THAN 40 MILES AWAY IN MY CASE. THROUGHOUT THE PROCESS, SUBARU HAS MADE NO ATTEMPT TO ACCOMMODATE THE DISTANCE OR TIME REQUIRED TO PERFORM THE REPAIR. STILL, I'VE DONE AS THEY ASKED AND WAITED TO BE CONTACTED BY MY CLOSEST APPROVED DEALERSHIP (CHATHAM PARKWAY SUBARU), AND AGAIN THERE WAS NO FOLLOW-UP. I'VE BEEN ATTEMPTING TO GET THESE RECALLS ADDRESSED SINCE APRIL 4TH, AND HAVE GROWN INCREASINGLY FRUSTRATED WITH HOW DIFFICULT ITS BEEN TO GET THEIR ATTENTION. I DO NOT KNOW IF THIS IS THE APPROPRIATE AVENUE TO FILE SUCH A COMPLAINT, BUT I'M UNSURE OF EXACTLY WHAT OPTIONS ARE AVAILABLE TO ME AT THIS POINT. I JUST WANT TO HAVE TWO SAFETY RECALLS REPAIRED.
Exterior lighting, May 22, 2018
FREQUENT HEADLIGHT BURNOUT (HAVE HAD TO REPLACE HEADLIGHT BULBS 4 TIMES IN THE LAST YEAR) REVIEW OF DATA ONLINE INDICATES THAT SUBARU RECOGNIZED THIS AS A PROBLEM AND WAS OFFERING REIMBURSEMENT FOR THESE COSTS TO CONSUMERS. DEADLINE WAS 2016. CLASS ACTION SUITS HAVE ALSO BEEN FILED. PLEASE HELP! THIS IS RIDICULOUS TO CONTINUALLY NEED TO REPLACE BULBS SO FREQUENTLY AND EXPENSIVE SINCE THEY ARE NOT EASY TO DO ON MY OWN
Suspension, Electrical system, Engine, Apr 3, 2018
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT GARAVEL SUBARU (10 TINDALL AVE, NORWALK, CT 06851, (203) 642-0620) FOR MONTHS DUE TO AN INTERNAL OIL LEAK THAT WAS IMPACTING THE ENGINE. THE CONTACT STATED THAT THE OIL WARNING INDICATOR FAILED TO ILLUMINATE IN A TIMELY MANNER TO ALERT THAT THE OIL LEVEL WAS LOW. THE DEALER ALSO REPLACED THE WHEEL BEARINGS SEVERAL TIMES. THE RADIO, SPEAKER PHONE, AND GPS WERE ALSO SERVICED SEVERAL TIMES, BUT THE FAILURES RECURRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE WARRANTY HAD EXPIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Power train, Mar 27, 2018
IT SEEMS TO ME THAT THIS IS A FAULTY TORQUE CONVERTER. MY CAR WHEN MAKING AN ABRUPT STOPS SEEMS TO STALL OUT AND DIE
Exterior lighting, Mar 15, 2018
BOUGHT A 2011 SUBARU OUTBACK ON FEBRUARY 7, 2018 FROM DEALERSHIP, 90K MILES. I'VE OWED THIS CAR FOR 5 WEEKS AND ONE DAY AND I FINALLY HAD TIME TO GO TO THE DEALERSHIP TO HAVE THE DRIVER'S SIDE LOW BEAM BULB (WHICH BLEW OUT ABOUT 3 WEEKS AFTER PURCHASE BUT IS UNDER WARRANTY) AND ALSO BOTH BROW LIGHTS (DAYTIME RUNNING LIGHTS). ONE WAS DIM, THE OTHER WAS OUT. I BROUGHT THE BULBS AND GAVE THEM TO THE DEALERSHIP TO BE INSTALLED. WHEN FINISHED REPLACING, DEALERSHIP SAID I HAD A TAIL LIGHT OUT TOO. I TOLD THEM I WOULD REPLACE AND WENT ACROSS THE STREET TO PURCHASE A BULB. DROVE HOME AND WENT TO REPLACE TAIL LIGHT AND NOTICED I HAD TWO OUT, ONE ON EACH SIDE?! CONFUSED, I GRABBED A FRIEND TO VERIFY AND AFTER A BIT, I ENDED UP TAPPING THE LIGHT LENSE AND THE LIGHT CAME ON. BOTH OF THEM DID AFTER TAPPING EACH LENSE. CHECKED THE BULBS AND THEY WERE SECURE. ALSO, ABOUT 2 WEEKS AFTER PURCHASE, I HAD A PLATE LIGHT OUT. AGAIN, I BOUGHT BULBS AND WHEN I WENT TO REPLACE, IT WAS MIRACULOUSLY WAS WORKING.
Engine, Mar 8, 2018
VEHICLE DIES WHEN STOPPED QUICKLY. TORQUE CONVERTER HAS BEEN AN ONGOING ISSUE FOR THIS YEAR/MODEL/MAKE
Air bags, Mar 8, 2018
TAKATA AIRBAG RECALL. NO ONE CAN TELL ME IF MY CAR NEEDS A NEW AIRBAG. MY GRANDDAUGHTER HAS TO RIDE IN THAT FRONT SEAT AS THERE ARE 3 GRAND CHILDREN IN THE BACK. I DON'T WANT TO KEEP PUTTING HER IN DANGER (DATE BELOW IS DATE I WRITING THIS COMPLANT
Vehicle speed control, Mar 1, 2018, crash
THE CONTACT OWNS A 2011 SUBARU OUTBACK. THERE WAS UNINTENDED ACCELERATION WHILE DRIVER WAS PULLING INTO A PARKING SPACE. DRIVER SLOWED DOWN TO PULL INTO PARKING SPACE AND PUT CAR IN PARK WHEN SUDDENLY THE CAR ACCELERATED AND SPED OVER CEMENT PARKING BLOCK AND CRASHED INTO THE CONCRETE BASE OF LIGHT POLE. THERE IS NO KNOWN RECALL. POLICE WERE CALLED AND A REPORT WAS FILED. *TT *JS
Exterior lighting, Feb 8, 2018
THE SUBARU OUTBACK 2011 HAS A KNOWN ISSUE WITH HEADLIGHTS BURNING OUT FREQUENTLY. I REPLACE 7 HEADLIGHTS ON MY VEHICLE SINCE I PURCHASED THE VEHICLE USED IN SEPTEMBER 2017 COSTING ME $200. THE OUTBACK HAS AN EXTENDED WARRANTY FOR LIGHTBULB REPLACEMENT, BUT THAT ENDS IN 2021, AND CAUSES THE DRIVER THE INCONVENIENCE OF FREQUENTLY TAKING THE VEHICLE IN TO HAVE HEADLIGHTS REPLACED. A RECALL NEEDS TO BE CREATED TO FIX THIS ISSUE.
Other or unspecified, Engine, Feb 1, 2018
ISSUE - STALLING WHILE BRAKING HARD OR STOPPING (AUTOMATIC TRANSMISSION) WHAT HAPPENED - MY 2011 SUBARU HAS JUST UNDER 80K MILEAGE. IT HAS NOW HAPPENED TO ME 3X THIS WEEK AND ESPECIALLY WHEN THE CAR HASN'T BEEN DRIVEN IN HOURS (MORNING EARLY ON MY WAY TO WORK OR ON MY WAY HOME FROM WORK). IN THE MORNING, I WAS DRIVING DOWN A STREET TO DROP OFF MY KIDS AT SCHOOL. I NEEDED TO MAKE A LEFT, BUT SINCE THERE WAS ONCOMING TRAFFIC, I HAD TO BRAKE. IT WAS NOT A GRADUAL BRAKE, BUT WAS A BIT SUDDEN. THE CAR SHUDDERED AND STALLED. IT IS SIMILAR TO WHAT HAPPENS WITH MANUAL TRANSMISSIONS IF YOU ARE IN GEAR AND COME TO A STOP WITHOUT PRESSING THE CLUTCH. BUT MY CAR IS AN AUTOMATIC, SO I HAD TO PUT IT IN PARK AND RESTART IT. IF THE CAR STALLED WHILE I WAS IN THE MIDDLE OF AN INTERSECTION OR IF I PANICKED, IT COULD HAVE CAUSED AN ACCIDENT. CAUSE - UNKNOWN. IT AT THE DEALER FOR SERVICE AND THEY ARE TRYING TO FIGURE IT OUT. SOME ONLINE SOURCES MENTIONED THE TORQUE CONVERTER OR SENSORS.
Air bags, Jan 27, 2018
TAKATA RECALL. A SUBARU DEALERSHIP REPLACED THE AIRBAG (ACCORDING TO THEIR SERVICE RECORDS). HOWEVER, SUBARU CORPORATE CONTINUED TO SEND ME RECALL NOTICES. NOT SURE WHAT HAPPENED. 1) THEY REPLACED MY AIRBAG AND FORGOT TO TELL SUBARU. OK OUTCOME 2) THEY REPLACED MY AIRBAG, AND UPDATED A DIFFERENT CAR WITH SUBARU (WHICH WON'T GET RECALL NOTICES ANYMORE). PASSENGERS IN THAT CAR AT AT LETHAL RISK NOW. 3) THEY DIDN'T REPLACE MY AIRBAG, AND ACTUALLY PUT THAT AIRBAG INTO A DIFFERENT CAR. MY PASSENGERS ARE AT LETHAL RISK NOW. I ASKED THE SERVICE PERSON TO INVESTIGATE, BUT HE JUST SAID "IT'S DONE, DON'T WORRY" AIRBAG REPLACEMENT WAS NOVEMBER 2016. THE LAST SERVICE WAS THIS WEEK.
Steering, Jan 17, 2018
STEERING FAILED COMPLETELY WHILE IN MOTION ON CITY STREET. WARNING LIGHT APPEARED ON DASH BRIEFLY, THEN STEERING FAILED - CAR WAS NOT ABLE TO BE STEERED. CAR WAS ROLLED INTO PARKING LOT AND TOW TRUCK CALLED. VEHICLE WAS ON IT'S WAY TO INTERSTATE HIGHWAY WHEN THIS HAPPENED. DEALER DETERMINED POWER STEERING HOSE CONNECTIONS TO "JUNCTION" HAD COMPLETELY RUSTED, CAUSING ALL FLUID TO LEAK OUT OF SYSTEM. SUBARU OF AMERICA WAS CONTACTED AND STATES THAT "SINCE THE VEHICLE IS DRIVEN IN AN AREA WHERE SALT IS USED ON ROADS IN WINTER, THIS IS NOT UNEXPECTED". IT SHOULD BE NOTED THAT LESS THAN 12 MONTHS PRIOR, THIS SAME VEHICLE'S BRAKE SYSTEM TOTALLY FAILED, FROM RUSTED HOSES. SUBARU OF AMERICA GAVE THE SAME REASON FOR THAT FAILURE.
Exterior lighting, Dec 28, 2017
2011 OUTBACK AND HAVE REPLACED THE DRIVERS SIDE LOW BEAM HEADLIGHT 4 TIMES AS OF TODAY. SEEMS TO BE FAILING WAY TOO OFTEN. VEHICLE HAS 41,000 MILES AND ALWAYS GARAGE KEPT, ORIGINAL OWNER.
Power train, Engine, Dec 26, 2017
WHEN HAVING TO COME TO A HARD STOP THE ENGINE WILL DIE. IT HAS HAPPENED 3 TIMES NOW. OUR SHOP RAN A DIAGNOSTIC AND IT SHOWED A PROBLEM WITH THE TORQUE CONVERTER.
Exterior lighting, Dec 22, 2017
I HAVE REPLACE ALL EXTERIOR LIGHTS MULTIPLE TIMES OVER THE 6 YEARS I HAVE OWN THIS CAR.
Power train, Dec 13, 2017
2011 SUBARU OUTBACK ONLY DRIVEN BY MYSELF, 93000 MILES MOSTLY HIGHWAY. STALLING REGULARLY WHEN COMING TO A SUDDEN OR FAST STOP. SLOW STOPPING AND PUMPING BRAKES WOULD AVOID THE STALL. RPMS WOULD SUDDENLY DROP AFTER GOING BELOW 1200. OUT OF WARRANTY. VALVE BODY AND TORQUE CONVERTER REPLACED. THIS ISSUE HAS BEEN NOTED FOR MANY SUBARU CVT BETWEEN 2010 AND 2012 AND SHOULD HAVE EXTENDED WARRANTY TO COVER AND REPAIRS SHOULD BE MADE AT NO COST TO OWNER DUE TO OBVIOUS FAULT IN DESIGN.
Power train, Electrical system, Dec 12, 2017
OVER THE PAST YEAR MY MECHANIC HAS PUT IN TWO NEW BATTERIES IN MY CAR. MY 2011 OUTBACK HAS A PROBLEM WITH STARTING, THIS WAS BACK WHEN I HAD 80,000 MILES ON IT. THE CONNECTORS WHERE FINE AND HE CLEANED THEM. THE ISSUE STILL HAS NOT BEEN RESOLVED, HE CAN'T SEEM TO FIGURE OUT WHAT IS CAUSING IT. THERE IS NO PROBLEM WITH THE ALTERNATOR. THE PASSENGER REAR BRAKE LIGHT HAS BEEN REPLACED THREE TIMES IN FOUR YEARS OF OWNERSHIP, AGAIN NO CAUSE FOR THE PROBLEM. I'VE TAKEN IT TO AUTHORIZED SUBARU DEALERSHIPS AND THE ORIGINAL ONE I PURCHASED FROM TO NO PREVAIL. TODAY I WRITE WITH THE ISSUE OF MY CVT. THE FACT THAT I RECEIVED A ONE YEAR OR 100,000 MILES FROM DATE OF YEAR MADE IS OR WHICH EVER COMES FIRST IS COMPLETE CRAP. TODAY I STARTED EXPERIENCING ISSUES WITH THE CAR WANTING TO WHAT I DESCRIBE AS STALLING OUT. I WAS GOING DOWN MY ROAD WHICH WAS SLUSHY FROM SNOW/RAIN BUT MAINLY WET FROM THE RAIN THAT CAME. SUBARU TOLD ME THERE IS NOTHING WRONG, AND WON'T DO ANYTHING TILL SOMETHING BRAKES. SO IF THE PROBLEM WHICH HAS PLAGUED ALMOST FIFTY THOUSAND OUTBACKS CAUSING 'STALLING" LIKE MANUALS WHEN THE CLUTCH ISN'T ENGAGED AND BEING TOLD IT NEEDS TO BRAKE?? THIS IS NOT SAFE TO OWNERS. THIS IS NOT SAFE TO OTHER MOTORISTS.THIS IS DEATHS WAITING TO HAPPEN, THIS NEEDS TO BE ADDRESSED AND MADE A RECALL. ONLY IN THE UNITED STATES CAN A MANUFACTURER GET AWAY WITH SUCH THINGS AS THIS. I'M HEADING INTO WINTER IN NEW ENGLAND, LAST THING I NEED IS FOR MY CAR TO FAIL IN A STORM, MEDICAL SITUATION ETC.. AND BE STRANDED BECAUSE THE AUTOMAKER ISN'T TAKEN FULL RESPONSIBILITY. SNOW BLOWS DON'T STOP ON A TIME, IS IT REALLY NECESSARY TO CONTINUE TO NEGLECT THE PROBLEM ?? WHICH SHOULD BE A RECALL WHICH IS FAILURE ON THE GOVERNMENT FOR NOT FORCING THE ISSUE.
Air bags, Dec 9, 2017, crash
OUR 2011 OUTBACK WAGON WAS HIT ON THE DRIVER'S SIDE BY A BUS. IT WAS TOTALED. THE SIDE AIRBAG DID NOT DEPLOY. THE DRIVER SUSTAINED A SERIOUS HEAD INJURY.
Power train, Dec 7, 2017
THE CAR IS HAVING ISSUES AT IDLING AND SHUTS OFF / STALLS WHILE AT THE TRAFFIC LIGHT OR STOP SIGNALS. DEALER REPLACED THE TORQUE CONVERTER BUT THE ISSUE STILL PERSISTS.
Power train, Dec 2, 2017
CAR IS STARTING TO STALL WHEN STOPPING FROM A HIGHER SPEED 45-50MPH AT TRAFFIC LIGHTS ON HIGHWAYS.