2012 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 292 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Outback model years with reports.
Of the 2012 reports, 15 involved a crash and 6 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Visibility/wiperMar 5, 2013
Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. Components inside the wiper motor bottom cover may overheat.
If the components overheat, the wiper motor bottom cover may melt and potentially catch fire.
Subaru has notified all affected owners, and dealers will replace the front wiper motor bottom cover assembly free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1-800-782-2783.
Campaign 13V078000 on NHTSA.gov
Visibility, sun/moon roof assemblyMar 5, 2013
Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. The moonroof glass may come loose or detach. The amount and position of the adhesive between the glass and retainer was inadequately applied.
The moonroof glass can loosen and detach from the vehicle during driving, resulting in a potential road hazard for other vehicles, increasing the risk of a crash.
Subaru has notified the affected owners, and dealers will inspect the glass adhesion condition and either apply additional adhesive or replace the moonroof glass, free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1-800-782-2783.
Campaign 13V077000 on NHTSA.gov
Electrical systemFeb 25, 2013
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 13V061000 on NHTSA.gov
Air bags, side/windowFeb 9, 2012
SUBARU IS RECALLING CERTAIN MODEL YEAR 2012 LEGACY AND OUTBACK VEHICLES, MANUFACTURED FROM DECEMBER 1, 2011, THROUGH DECEMBER 23, 2011. THESE VEHICLES MAY BE EQUIPPED WITH SIDE CURTAIN AIR BAGS THAT CONTAIN AN INCORRECT PROPELLANT MIXTURE FOR THE INITIATOR COMPONENT USED, RESULTING IN INSUFFICIENT OUTPUT OF COMPRESSED GAS.
THE SIDE CURTAIN AIR BAGS MAY NOT DEPLOY, INCREASING THE RISK OF INJURY.
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ONE OR BOTH SIDE CURTAIN AIR BAG MODULES, FREE OF FEBRUARY 21, 2012. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 12V047000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesNov 29, 2011
SUBARU IS RECALLING CERTAIN MODEL YEAR 2012 IMPREZA SEDANS AND WAGONS (EXCEPT WRX/STI MODELS), MANUFACTURED FROM APRIL 21, 2011, THROUGH NOVEMBER 15, 2011, AND LEGACY AND OUTBACK VEHICLES MANUFACTURED FROM OCTOBER 17, 2011, THROUGH NOVEMBER 23, 2011. THESE VEHICLES MAY BE EQUIPPED WITH A BRAKE MASTER CYLINDER THAT COULD MALFUNCTION AND CAUSE AN INCREASE IN THE AMOUNT OF BRAKE PEDAL TRAVEL DISTANCE REQUIRED TO SLOW OR STOP THE VEHICLE.
THE DRIVER MIGHT MISJUDGE THE AMOUNT OF BRAKE PEDAL TRAVEL REQUIRED TO ACHIEVE THE DESIRED STOPPING DISTANCE. THIS COULD OCCUR UNEXPECTEDLY AND WITHOUT PRIOR WARNING, INCREASING THE RISK OF A CRASH.
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE MASTER CYLINDER AND IF NECESSARY, REPLACE IT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 11V562000 on NHTSA.gov
Representative owner complaints: power train
107 reports, newest first. Show all
Power train, Oct 1, 2017
VEHICLE STALLING WHILE STOPPING OR ATTEMPTING TO ACCELERATE FROM A STOP. THERE IS A WARRANTY EXTENSION ON THE CVT TRANSMISSION, BUT ONLY TO 100,000 MILES FROM SUBARU. THIS PROBLEM SHOULD BE A RECALL, NOT ONLY A WARRANTY EXTENSION. IT IS A SIGNIFICANT SAFETY PROBLEM THAT COULD EASILY RESULT IN COLLISION WITH INJURY OR DEATH. VEHICLE STALLING WHEN SLOWING DOWN OR ACCELERATING FROM A STOP.
Power train, Sep 27, 2017
MY TRANSMISSION FAILED AT 120K MILES. SUBARU REIMBURSED ME FOR A REPLACEMENT WHICH FAILED 9K MILES LATER. I REPLACED THAT ONE OUT OF MY OWN POCKET WITH A USED TRANSMISSION WITH ONLY 35K MILES ON IT. THE THIRD TRANSMISSION FAILED WHILE MY WIFE AND I WERE IN THE FAST LANE ON A MAJOR FREEWAY. WE HAD TO NAVIGATE ACROSS TRAFFIC WITH ABSOLUTELY ZERO ACCELERATION. SUBARU CLAIMS THAT THEIR TRANSMISSIONS DO NOT PUT THEIR CUSTOMERS IN DANGER, BUT I AM ON MY FOURTH TRANSMISSION AND THE LAST ONE ALMOST CAUSED US TO GET INTO AN ACCIDENT WITH A TRACTOR-TRAILER.
Power train, Jun 13, 2017
VERY LOW ENGINE RPM, OR COMPLETE ENGINE QUIT WHEN COMING TO A STOP. THE CONDITION IS SIMILAR TO COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE WITHOUT DEPRESSING THE CLUTCH PEDAL. HAS HAPPENED MANY TIMES AND IS MORE OF AN ANNOYANCE UNTIL IT HAPPENS WHEN I MIGHT NEED TO ACCELERATE SUDDENLY AGAIN. SUBARU SERVICE BULLETIN # 16-90-13 DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER PERTAINS, BUT SUBARU HAS NOT ISSUED A RECALL. MAYBE THEY'RE WAITING FOR SOMEONE TO DIE FIRST.
Power train, Jun 7, 2017
THE VEHICLE STALLS WHEN THE DRIVER COMES TO A QUICK/HARD STOP. THE RPM'S DROP, THE VEHICLE MAKES A SHUTTERING SOUND/MOTION, THEN THE ENGINE STOPS CAUSING THE DRIVER TO PUT THE CAR BACK IN PARK AND RESTART THE ENGINE. THIS HAS THE POTENTIAL TO HAPPEN ANYWHERE BUT IS MOST DANGEROUS IF IT HAPPENS ON A HIGHWAY OR IN HEAVY TRAFFIC.
Power train, Jun 1, 2017
MY CAR WOULD STALL WITH A HARD STOP AT AN INTERSECTION OR GOING UPHILL SUBARU REPORTED THAT IT WAS A BAD TORQUE CONVERTE, A BULLETIN NOTICE WAS DONE FOR THIS BY SUBARU.I FEEL THIS IS A BIG SAFETY ISSUE ANY RECALLS SHOULD BE DONE, DUE TO A THE CAR STALLING WITH A DROP IN RPM AND A POTENTIAL ACCIDENT COULD OCCUR WHILE TRYING TO RESTART THE CAR. THIS OCCURRED NUMEROUS TIMES BETWEEN THE MONTHS OF MARCH AND MAY WHEN I BROUGHT IT TO THE DEALERSHIP. I HAD VACUUM HOSES CHECKED I HAVE HAD ENGINE SPARK PLUGS CLEANED OUT AND IT WAS AT THIS POINT GENERATE 112,000 MILE TUNEUP THAT THEY INFORMED ME THE PROM WAS THE TOUR CONVERTER AND THEY KNEW THIS WAS AN ISSUE.
Power train, May 30, 2017
PURCHASED USED WITH 150,000 MILES ON IT. IT STARTED STALLING AND CUTTING OFF WHEN BRAKING AT INTERSECTIONS OR SUDDEN STOPS BUT DOES NOT DO IT ALL THE TIME. HAS STALLED OUT IN TRAFFIC WHEN STOPPED SUDDENLY AND HAVE TO QUICKLY PUT IT IN PARK, START THE ENGINE AGAIN, PUT IN DRIVE AND GO BEFORE BEING REAR ENDED. IT HAS STALLED AT STOP SIGNS ON INCLINES OR DECLINES, ON A GRAVEL DRIVE WAY THAT GOES UPHILL, BEHIND CARS THAT BRAKE SUDDENLY TO WHERE I HAVE TO QUICKLY STOP, OR EVEN MOVING SLOWLY IN A CAR LINE AND THEN COMING TO A STOP. SUBARU IS AWARE OF THIS ISSUE WITH LEGACY AND OUTBACK MODELS FROM 2010-2012 AND HAS ISSUED A SERVICE BULLETIN BUT NOT A SAFETY RECALL. THE COST TO REPAIR IS ANYWHERE FROM $1400 ON UP. IF IT IS OUT OF WARRANTY LIKE MINE, THEY DO NOT OFFER ANY ASSISTANCE WITH PRICE. THIS IS A SAFETY HAZARD WHEN YOU VEHICLE CUTS OFF IN TRAFFIC AND SHOULD BE RECALLED.
Power train, Engine, Apr 24, 2017
VEHICLE STALLS AT RED LIGHTS OR STOP SIGNS. IT ALSO HESITATES ON ACCELERATION. THIS IS A VERY DANGEROUS SITUATION WHEN HAVING TO RESTART THE VEHICLE IN HEAVY TRAFFIC.
Power train, Apr 23, 2017
THE VEHICLE SUDDENLY AND UNEXPECTEDLY STALLS WHEN COMING TO A RAPID STOP, SUCH AS APPROACHING A STOP SIGN OR BRAKING TO AVOID HITTING THE CAR AHEAD. WHEN MY CARS STALLS, I LOSE CONTROL WHICH COULD VERY WELL LEAD TO AN ACCIDENT.
Power train, Apr 18, 2017
FAILURE OF THE TORQUE CONVERTER CAUSED TRANSMISSION FAILURE AND REQUIRED A COMPLETE OVERHAUL AT 82511. I WAS NOT INFORMED BY THE DEALERSHIP THERE WAS A SERVICE BULLETIN BY THE DEALERSHIP.
Power train, Apr 12, 2017
SUBARU OUTBACK 2012 HAS BEEN STALLING OUT WHEN COMING TO A STOP, ESPECIALLY WHEN ON AN INCLINE OR AT A FAST STOP, DOES NOT DO IT EVERY TIME VEHICLE STOPS BUT DOES IT ENOUGH TO BE A SAFETY HAZARD. DEALERSHIP SAID IT IS DUE TO A FAULTY TORQUE CONVERTER AND ALSO TOLD ME I HAVE TO HAVE THE VALVE BODY REPLACED DUE TO METAL SHARDS FALLING INTO IT FROM THE TORQUE CONVERTER.
Power train, Mar 20, 2017
TORQUE CONVERTER NEEDING REPLACED AFTER ENGINE STALL AND/OR DYING AT STOP.
Power train, Jan 20, 2017
AT 70,000 MILES MY CAR STARTED STALLING WHEN COMING TO A STOP OR SLOWING DOWN. SHUDDERS AND STALLS AS I COME TO A STOP. VERY DANGEROUS AS IT HAS STALLED WHEN I AM DRIVING UP A HILL, COMING OFF A FREEWAY, IN BUMPER TO BUMPER TRAFFIC. *TR
Power train, Jan 9, 2017
PURCHASED A USED 2012 SUBARU OUTBACK AND ABOUT ONE YEAR INTO OWNING IT, IT STARTED TO STUTTER WHEN COMING TO A STOP - AS IF IT WERE A MANUAL TRANSMISSION AND YOU DID NOT PUSH THE CLUTCH IN. IT WILL STUTTER AND THEN COMPLETELY DIE AND YOU HAVE TO PUT THE CAR BACK IN PARK OR NEUTRAL TO START AGAIN. IF BRAKING QUICK OR HARD, IT WILL ALWAYS DIE. GRADUAL STOPS ARE BETTER, BUT IN THE EVENT YOU NEEDED TO STOP FAST AND GET OUT OF THE WAY - YOU CANNOT. SEEMS TO BE AN EXTREME SAFETY HAZARD TO ME AND MY FAMILY OR ANYONE THAT WOULD HIT ME BECAUSE MY CAR STALLED, HOWEVER, WHEN CONTACTING SUBARU, THEY DO NOT FEEL IT IS AN ISSUE AND WANT ME TO PAY OVER $8000 TO REPLACE THE ENTIRE TRANSMISSION. THE CAR HAS APPROXIMATELY 80,000 MILES ON IT. I RESEARCHED ONLINE AND MANY, MANY PEOPLE HAVE THE SAME ISSUE WITH THE 2010-2012 MODELS AND SUBARU ISSUED A SERVICE BULLETIN #16-90-13 DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTOR - SO THEY KNOW THERE IS AN ISSUE BUT DID NOT MAKE IT A RECALL - THOUGH THEY ALSO STATE THEY CHANGED THE ASSEMBLY AFTER 2012 BECAUSE OF THE ISSUES WITH THE CVT TRANSMISSIONS. ALSO WHEN RESEARCHING, MANY OTHER AFFECTED OWNERS STATE ONLY THE TORQUE CONVERTER WAS REPLACED AND WERE CHARGED ANYWHERE FROM $1300 TO $1800 TO ONLY REPLACE THAT - AND SOME STATED SUBARU PAID FOR IT ENTIRELY, OTHER SAY THEY REFUSED TO PAY - THE CUSTOMER SERVICE PERSON I SPOKE WITH AT SUBARU STATED THEY WOULD ONLY DO A 'GOOD WILL GESTURE OF $2500 TOWARDS THE ENTIRE TRANSMISSION REPLACEMENT. I OWE $15,000 ON THE CAR, IT'S NOT WORTH THAT ON BLUEBOOK AND I DO NOT HAVE $5500 TO PAY FOR SOMETHING I FEEL THEY SHOULD FIX AS A RECALL.
Power train, Dec 16, 2016
ENGINE SHUDDERS AND OCCASIONALLY STALLS WHEN COMING TO A HARD STOP. PROBLEM HAS BEEN DIAGNOSED AS A FAULTY TORQUE CONVERTER, AND IS IDENTIFIED IN SUBARU TECHNICAL BULLETIN NUMBER 16-90-13R. THIS IS A SIGNIFICANT POTENTIAL SAFETY ISSUE, AND SHOULD BE ADDRESSED BY THE MANUFACTURER.
Power train, Dec 3, 2016
ACCELERATION SHUDDER IN DRIVETRAIN BETWEEN 50 - 60 MPH ON LIGHT ACCELERATION. STARTED AROUND 16,000 MILES. SEE ATTACHED LETTER TO DEALER. DEALER, MANUFACTURER DID NOT FIX. SUBARU SUPPORT LINE SENT ME BACK TO DEALER. ALL THEY DID WAS ROTATE TIRES AND RE-FLASH TRANSMISSION SOFTWARE. ON - GOING PROBLEM. HAVE LOST ALL FAITH IN SUBARU.
Power train, Nov 18, 2016
I HAVE A FAILING TORGUE CONVERTER. THE CAR STALLS OUT WHEN I AM COMING TO A COMPLETE STOP. THE RPMS STAY NORMAL BUT THE CAR STOPS WHILE IN GEAR.
Power train, Service brakes, Engine, Sep 2, 2016
WHEN THE BRAKES ARE APPLIED AND THE CAR COMES TO A STOP LIGHT OR STOP SIGN, THE ENGINE SHUTS OFF ('STALLS WHEN IDLING OR SLOWING DOWN'). THE VEHICLE THEN MUST BE PUT INTO 'PARK' MODE IN ORDER TO RE-START. THIS OCCURS NEARLY EVERYDAY OF THE WEEK, AND HAS CREATED MANY, MANY DANGEROUS SITUATIONS FOR US AND THE DRIVERS AROUND US. WE TOOK THE VEHICLE TO THE DEALERSHIP IN MAY CONCERNING THIS ISSUE, AND THEY STATED THAT THEY HAD NOT HEARD OF THIS PROBLEM, AND THAT NOTHING WAS WRONG WITH THE VEHICLE. WE TOOK THE VEHICLE IN FOR SERVICE AGAIN THIS WEEK, AND THE DEALERSHIP MENTIONED THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED FOR THIS PROBLEM. THE TSB WAS APPARENTLY ISSUED IN JAN 2014, BUT CUSTOMERS WERE NOT NOTIFIED IN SPITE OF THE FACT THAT THE DEFECT POSES DIRE SAFTEY RISKS. WE ARE BEWILDERED GIVEN THAT THIS ITEM IS CLEARLY A RECALL-WORTHY DEFECT THAT PLACES THE VEHICLE OWNER, AND THE CARS AROUND THEM, IN FORESEEABLE AND CONSIDERABLE DANGER. WE ARE VERY CONCERNED THAT OTHER CUSTOMERS ARE ALSO BEING TOLD BY THE DEALERSHIP AND MANUFACTURER THAT THERE IS 'NOTHING WRONG WITH THEIR VEHICLE' IN SPITE OF THE TSB ISSUED IN JAN '14. A CYNICAL PERSON MIGHT CONCLUDE THAT AN EFFORT IS BEING MADE TO OBFUSCATE THIS SAFETY DEFECT UNTIL CUSTOMER'S WARRANTIES RUN OUT. SIMILARLY, THE MANUFACTURERS TSB LANGUAGE APPEARS TO OBFUSCATE THE DEFECT WITH EUPHEMISTIC LANGUAGE. TO BE CLEAR --- THE VEHICLE SHUTS OFF IN THE MIDDLE OF THE ROAD WHEN SLOWING DOWN FOR A STOP LIGHT OR STOP SIGN. IT WOULD APPEAR THAT AN EFFORT IS BEING MADE TO AVOID A RECALL. ACCORDING TO THE TSB, SUBARU MODIFIED PRODUCTION IN OCTOBER 2013 TO ACCOUNT FOR AND CURE THIS SAFETY ISSUE. AGAIN, CUSTOMERS HO WERE SOLD VEHICLES WITH THE SAFETY DEFECT HAV NOT BEEN NOTIFIED.
Power train, Jul 7, 2016
2012 OUTBACK 2.5I LIMITED WITH 93K MILES STALLS INTERMITTENTLY WHEN COMING TO A COMPLETE STOP. WHEN PLACED IN PARK THE VEHICLE WILL START RIGHT UP AND RUNS FINE. THERE IS NO HESITATION OR ENGINE MISSING WHEN IN MOTION, ONLY WHEN COMING TO A FULL STOP. YESTERDAY IT STALLED 3 TIMES DURING A 6 MILE ROUND TRIP TO THE POST OFFICE. I AM FEARFUL THAT IT WILL STALL WHILE I'M IN AN INTERSECTION WAITING TO MAKE A LEFT TURN AND AM VULNERABLE TO CROSS TRAFFIC WHEN THE LIGHT CHANGES. I'M TAKING IT IN TO THE DEALER TOMORROW AND HOPING THEY WILL BE ABLE TO FIX IT. AFTER SEARCHING THE INTERNET FOR SIMILAR COMPLAINTS, I UNDERSTAND THAT TSB 16-90-13 ADDRESSES THIS TYPE OF FAILURE, APPARENTLY DUE TO A PROBLEM WITH THE TORQUE CONVERTER.
Power train, Nov 17, 2015
TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN COMING TO A STOP WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
Power train, Electrical system, Sep 18, 2015, fire
CAR HAD FIRE AT STARTER WITH LOTS OF SMOKE COMING FROM TRANSMISSION AND ALTERNATOR .VEHILCE HAD BEEN HAVING SHIFTING ISSUES AND TRACTION FROM ALL WHEEL DRIVE NOT WORKING. I HAD VEHICLE TAKEN TO DIFFERENT DEALERS BUT NO ONE WAS ABLE TO FIX PROBLEM UNTIL THE DAY CAR CAUGHT FIRE WHICH TOLD THEM WHICH PARTS WHERE AT FAULT. MY VEHICLE IS TRUELY A LEMON, FOR IT HAS BEEN ONE PROBLEM AFTER ANOTHER FOR THE PAST 3 YEARS
Power train, Jun 15, 2015
TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Power train, Dec 11, 2013
WHEN THE CAR IS COLD AND JUST STARTED FOR THE FIRST TIME IN THE MORNING, WHEN EXITING A FREEWAY FROM 60 MPH THE TRANSMISSION VERY INTERMITTENTLY WILL ALMOST FREEZE AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS IS EXITING OR DURING THE DE ACCELERATION PROCESS AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS CAN CAUSE WHIP LASH AND CAUSE SERIOUS BACK INJURY AND GIVE A PERSON A FALSE SENSE OF BRAKING ON EXITING THE HIGHWAY AS THE TRANSMISSION FREEZES FOR THE SPLIT SECOND THIS IS VERY DANGEROUS AND SUBARU OF AMERICA HAS NOT ADDRESSED THIS ISSUE. FROM SUBARU OF AMERICA CALL CENTER TOLD ME THERE ARE SEVERAL TECHNICAL BULLETINS REGARDING POWER TRAIN ISSUES AND WAS NOT SURE IF ANY WERE APPLIED TO MY CAR. TOOK CAR INTO DEALER THEY TRIED TO REPROGRAM THE TRANSMISSION AND STILL HAVE INTERMITTENT ISSUES WITH THE TRANSMISSION LOCKING UP FOR A SPLIT SECOND AND SHAKING THE WHOLE, CAR, WE ARE NOW AFRAID TO DRIVE THIS CAR BECAUSE OF THESE ISSUES AND WE ARE AFRAID THAT WE MIGHT END UP GOING THROUGH THE WINDSHIELD. THIS IS A VERY SERIOUS ISSUES THAT ONLY HAPPENS ONCE IN AWHILE AND THERE IS NO WAY TO PREDICT, HOW, WHEN OR WHY THIS IS HAPPENING AND IT IS VERY SCARY TO DRIVE THIS CAR. WE WISH SUBARU WOULD ADDRESS THIS ISSUE AND DO A RECALL OR TECHNICAL BULLETIN DEALER TRIED REPROGRAMMING TRANSMISSION CONTROL AND IT STILL HAS ISSUES AND THESE ARE EXTREMELY INTERMITTENT ISSUES WITH THESE INCIDENTS. *TR
Power train, Dec 11, 2013
WHEN THE CAR IS COLD AND JUST STARTED FOR THE FIRST TIME IN THE MORNING, WHEN EXITING A FREEWAY FROM 60 MPH THE TRANSMISSION VERY INTERMITTENTLY WILL ALMOST FREEZE AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS IS EXITING OR DURING THE DE ACCELERATION PROCESS AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS CAN CAUSE WHIP LASH AND CAUSE SERIOUS BACK INJURY AND GIVE A PERSON A FALSE SENSE OF BRAKING ON EXITING THE HIGHWAY AS THE TRANSMISSION FREEZES FOR THE SPLIT SECOND THIS IS VERY DANGEROUS AND SUBARU OF AMERICA HAS NOT ADDRESSED THIS ISSUE. FROM SUBARU OF AMERICA CALL CENTER TOLD ME THERE ARE SEVERAL TECHNICAL BULLETINS REGARDING POWER TRAIN ISSUES AND WAS NOT SURE IF ANY WERE APPLIED TO MY CAR. TOOK CAR INTO DEALER THEY TRIED TO REPROGRAM THE TRANSMISSION AND STILL HAVE INTERMITTENT ISSUES WITH THE TRANSMISSION LOCKING UP FOR A SPLIT SECOND AND SHAKING THE WHOLE, CAR, WE ARE NOW AFRAID TO DRIVE THIS CAR BECAUSE OF THESE ISSUES AND WE ARE AFRAID THAT WE MIGHT END UP GOING THROUGH THE WINDSHIELD. THIS IS A VERY SERIOUS ISSUES THAT ONLY HAPPENS ONCE IN AWHILE AND THERE IS NO WAY TO PREDICT, HOW, WHEN OR WHY THIS IS HAPPENING AND IT IS VERY SCARY TO DRIVE THIS CAR. WE WISH SUBARU WOULD ADDRESS THIS ISSUE AND DO A RECALL OR TECHNICAL BULLETIN. *TR
Power train, Dec 11, 2013
WHEN THE CAR IS COLD THE TRANSMISSION LOCKS UP WHEN EXITING THE FREEWAY FROM 60 MPH TO ABOUT 45 MPH IT IS LIKE THE SCAR SKIPPED A GEAR AND YOU FEEL A BIG CLUNK DURING THE EXITING AND LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS CAN CAUSE SERIOUS BACK INJURY AND FALSE SENSE OF BREAKING. IT DOES NOT DO THIS ALL THE TIME EXTREMELY INTERMITTENTLY AND ONLY WHEN THE CAR IS COLD AND UNDER CERTAIN CONDITIONS. OTHER SUBARU PEOPLE ARE HAVING THE SAME ISSUES FROM WHAT I UNDERSTAND. THIS NEEDS TO BE ADDRESSED BY SUBARU CORPORATE OF AMERICA. ALSO THE DEALER TRIED TO REPROGRAM THE CAR AND IT DID NOT WORK AND THE FIRST INCIDENT OCCURRED AROUND NOV 27, 2013. COMPUTER REPROGRAMMING OF THE TRANSMISSION DID NOT FIX THIS PROBLEM. NOTE TO NHTSA, THIS IS A VERY DANGEROUS SITUATION. *TR
Power train, Dec 11, 2013
THE CAR WAS RUNNING FOR ABOUT 20 TO 30 MINUTES, THE OUTSIDE TEMPERATURE WAS ABOUT 35 DEGREES AND WINDY. WENT AND PARKED THE CAR, RETURN TO THE CAR, AT NIGHT WHILE IT WAS STILL COLD, STARTED UP AND STARTED DRIVING THE CAR FOR ABOUT A HALF HOUR AND THAT IS WHEN IT HAPPENED AGAIN. WHEN EXITING THE FREEWAY AND THE CAR GOES FROM 60 MPH TO 45 MPH AND IT IS COLD THE TRANSMISSION JERKS AND FREEZES AND LOCKS, AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS HAS NOW HAPPENED SEVERAL TIMES. THIS CAN CAUSE SERIOUS INJURY ESPECIALLY WHEN THE TRANSMISSION LOCKS UP, AND IT CAN LEAD TO A FALSE SENSE OF BREAKING AND CAN DEPLOY AIR BAGS. *TR