2012 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 292 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Outback model years with reports.
Of the 2012 reports, 15 involved a crash and 6 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Visibility/wiperMar 5, 2013
Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. Components inside the wiper motor bottom cover may overheat.
If the components overheat, the wiper motor bottom cover may melt and potentially catch fire.
Subaru has notified all affected owners, and dealers will replace the front wiper motor bottom cover assembly free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1-800-782-2783.
Campaign 13V078000 on NHTSA.gov
Visibility, sun/moon roof assemblyMar 5, 2013
Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. The moonroof glass may come loose or detach. The amount and position of the adhesive between the glass and retainer was inadequately applied.
The moonroof glass can loosen and detach from the vehicle during driving, resulting in a potential road hazard for other vehicles, increasing the risk of a crash.
Subaru has notified the affected owners, and dealers will inspect the glass adhesion condition and either apply additional adhesive or replace the moonroof glass, free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1-800-782-2783.
Campaign 13V077000 on NHTSA.gov
Electrical systemFeb 25, 2013
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 13V061000 on NHTSA.gov
Air bags, side/windowFeb 9, 2012
SUBARU IS RECALLING CERTAIN MODEL YEAR 2012 LEGACY AND OUTBACK VEHICLES, MANUFACTURED FROM DECEMBER 1, 2011, THROUGH DECEMBER 23, 2011. THESE VEHICLES MAY BE EQUIPPED WITH SIDE CURTAIN AIR BAGS THAT CONTAIN AN INCORRECT PROPELLANT MIXTURE FOR THE INITIATOR COMPONENT USED, RESULTING IN INSUFFICIENT OUTPUT OF COMPRESSED GAS.
THE SIDE CURTAIN AIR BAGS MAY NOT DEPLOY, INCREASING THE RISK OF INJURY.
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ONE OR BOTH SIDE CURTAIN AIR BAG MODULES, FREE OF FEBRUARY 21, 2012. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 12V047000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesNov 29, 2011
SUBARU IS RECALLING CERTAIN MODEL YEAR 2012 IMPREZA SEDANS AND WAGONS (EXCEPT WRX/STI MODELS), MANUFACTURED FROM APRIL 21, 2011, THROUGH NOVEMBER 15, 2011, AND LEGACY AND OUTBACK VEHICLES MANUFACTURED FROM OCTOBER 17, 2011, THROUGH NOVEMBER 23, 2011. THESE VEHICLES MAY BE EQUIPPED WITH A BRAKE MASTER CYLINDER THAT COULD MALFUNCTION AND CAUSE AN INCREASE IN THE AMOUNT OF BRAKE PEDAL TRAVEL DISTANCE REQUIRED TO SLOW OR STOP THE VEHICLE.
THE DRIVER MIGHT MISJUDGE THE AMOUNT OF BRAKE PEDAL TRAVEL REQUIRED TO ACHIEVE THE DESIRED STOPPING DISTANCE. THIS COULD OCCUR UNEXPECTEDLY AND WITHOUT PRIOR WARNING, INCREASING THE RISK OF A CRASH.
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE MASTER CYLINDER AND IF NECESSARY, REPLACE IT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 11V562000 on NHTSA.gov
Representative owner complaints: other or unspecified
24 reports, newest first. Show all
Electrical system, Other or unspecified, Fuel/propulsion system, Jun 3, 2024
The warning lights stay on constantly. I have changed the mass flow air sensor, O2 sensors, serpentine belt, gas cap, treated the fuel system and the lights are still on. This is a common problem with Subaru Outback Owners.
Other or unspecified, Mar 4, 2022
Exhaust pipe cracked - same issue as indicated in Recall WUJ-95. Exhaust fumes leaking could be harmful to those riding in the car. Problem has been confirmed by an independent repair shop. No - the car was loud and I took it in to be looked at my independent car repair shop. I am not sure how recalls get started, but it seems that it should be looked into for this model year as well since it is only one year from the recall model year and it is the same problem.
Electrical system, Other or unspecified, Engine, Nov 8, 2021, fire
On October 27, 2021 while driving the car a number of vehicle light began flashing. We checked every thing we could and proceeded to drive it home, approximately 47 miles. First thing on 10/28/2021 it was examined by a Subaru dealer service department and they found no issues other than they replaced the serpentine belt and a few light bulbs. The car was driven again on 1o/29/21 and 11/1/21 with no incident. On the way home from work on 11/3/21 the same vehicle lights began flashing. We checked everything we could and found nothing wrong. We began travelling home and about 25 miles into the trip we heard what sounded like metal clanking. Shortly thereafter we began to lose power and the engine started smoking. The engine compartment was on fire by the time we were on the side of the road so we exited the car. In around 10-15 seconds the car was fully engulfed by flames and burned to the metal.
Electrical system, Other or unspecified, Fuel/propulsion system, Oct 13, 2021
2012 Subaru Outback stalls when braking. It stalls going up hills, on flat roads, after high speeds and after city driving too. The vehicle has shut off at stop lights, on/off ramps, and stop signs putting me and my family at risk of being rear-ended. It also stalls when parallel parking, increasing risk of being hit on city streets. No warning or check engine light. Subaru issued a bulletin about the issue but the local dealer and local mechanic were unable to replicate stalling on test drives.
Electrical system, Other or unspecified, Engine, Apr 19, 2021
I BOUGHT THIS CARD AT THE END OF MARCH AND ONLY FOR ONE WEEK IT REGISTERED THE CAR GOT FIRED AND BURNED WHILE DRIVING LAST FRIDAY AROUND 10PM. WHEN I CHECKED THE VIN#. THIS CAR HAS OVER 16 RECALLS
Other or unspecified, Jan 24, 2021
CAR KEEPS OVERHEATING. NEEDED HEAD GASKETS - TWO TIMES WITHIN 2 1/2 YEARS! THAT PART SHOULDN'T HAVE TO BE REPLACED ONCE NEVER MIND TWICE.
Other or unspecified, Jan 8, 2021
ON 28 DECEMBER WHILE DRIVING AT APPROXIMATELY 50 MPH WITH 3 PEOPLE IN 2012 SUBARU OUTBACK, THE SUNROOF SPONTANEOUSLY SHATTERED. NO ONE WAS HURT DURING THE INCIDENT. I TOOK THE CAR TO THE DEALERSHIP WHO INDICATED NO RECALL ON THE VEHICLE. SUBARU CUSTOMER SERVICE SENT ME A COUPON FOR $200 TOWARDS REPAIR. THOUGHT THIS WAS A ONE-TIME ANOMALY, BUT ON 07 JANUARY (10 DAYS LATER) THE WINDOW ON DRIVER'S DOOR SPONTANEOUSLY SHATTERED WITH TWO OF US IN THE CAR WHILE ON THE HIGHWAY AT A SPEED OF APPROXIMATELY 60MPH. NEITHER OF US WERE HURT. THE VEHICLE IS IN THE SHOP AND SUBARU HAS OFFERED $150 TOWARDS REPAIR COSTS. ONCE AGAIN NO RECALLS ARE IN EFFECT.
Other or unspecified, Aug 31, 2020
WHEN APPROACHING A STOP, THE ENGINE DIES. I'M AFRAID I WILL BE REAR ENDED. THE DEALERSHIP THOUGHT IT MIGHT BE A LOW BATTERY SO I REPLACED IT AND IT STILL DOES A STUTTER THEN DIES. IF I LET OFF OF THE BREAK, SOMETIMES THAT KEEPS IT FROM STALLING. VERY CONCERNING IN TRAFFIC. HAS BEEN HAPPENING FOR 6 MONTHS.
Other or unspecified, Service brakes, Engine, Aug 27, 2020
LIGHTS ON THE DASHBOARD ARE ON ALL THE TIME BRAKES TRACTION ABS (ANTI BRAKE SYSTEM)ABOUT THE SAME TIME MY CRUISE CONTROL STOPPED WORKING
Other or unspecified, Oct 19, 2019
KEY IS STUCK IN IGNITION AND WILL NOT COME OUT. VEHICLE HAS TO BE RE-STARTED, MOVED BACK AND FORTH 3-4 TIMES BEFORE KEY WILL COME OUT. THIS APPEARS TO BE A COMMON PROBLEM WITH MANY SUBARUS, THERE ARE A VARIETY OF QUICK-FIX VIDEOS ONLINE AND COUNTLESS COMPLAINTS IN AUTOMOTIVE FORUMS. SUBARU IS DEFINITELY AWARE OF THE PROBLEM.
Other or unspecified, Jul 25, 2019
CVT TRANSMISSION / TORQUE CONVERTER. MY VEHICLE IS JUST OVER 100K AND SUBARU WON'T COVER THE FULL REPAIR. MY CAR HAS STALLED IN VERY DANGEROUS SITUATIONS ON THE HIGHWAY AND INTERSECTIONS. LOCAL DEALER HAS CONFIRMED THAT THE TORQUE CONVERTER / CVT NEEDS REPAIRED. IT'S TERRIBLE TO KNOW THAT NHTSA WON'T ISSUE A FORMAL RECALL WAITING FOR FATALITIES TO FORCE THE DECISION.
Other or unspecified, Jul 3, 2019
I HAVE JUST BEEN TOLD TODAY THAT WILL NEED A NEW CVT TRANSMISSION FOR MY 2012 OUTBACK. THIS IS A COMMON PROBLEM FOR SUBARU DURING THIS MODEL YEAR. INSTEAD OF ISSUING A RECALL, THEY HAVE CHOSEN TO GIVE A LIMITED EXTENDED WARRANTY ON THIS ISSUE. THEY HAVE NOT OWNED UP TO THE PROBLEM AND ARE NOT HELPING CUSTOMERS OUT WITH THIS ISSUE. WHAT ASSURANCE DO I HAVE THAT A NEW SUBARU WON'T HAVE THE SAME ISSUE? I ENJOYED BY OUTBACK AND AM VERY DISAPPOINTED WITH THIS OUTCOME. I HAVE TAKEN IT FOR REGULAR SERVICING AND DON'T ABUSE A VEHICLE AND IT HAS BEEN RELIABLE TO THIS POINT. PLEASE ADVISE AS TO WHY WON'T OWN UP TO THIS ISSUE AND ISSUE A RECALL FOR THIS COMMON PROBLEM. THEY CURRENTLY HAVE IN PLACE AN EXTENDED WARRANTY OF 100,000 FOR THIS ISSUE. I DARE SAY VERY FEW SUBARUS ARE ON THE ROAD AFTER NINE YEARS WITH LESS THAN 100,000.
Other or unspecified, Jun 26, 2019
MY KEY WILL NOT COME OUT OF THE IGNITION PROPERLY. TAKES 30 MINUTES SOMETIMES. I CANNOT LEAVE MY CAR WITH THE KEY IN THE IGNITION. MAINTENANCE REP SAYS THERE IS A TSB ADDRESSING THIS KNOWN ISSUE, BUT WILL NOT BE FIXED UNLESS I PAY $700+ TO REPLACE THE ENTIRE SHIFT ASSEMBLY. SOMETHING ABOUT THE PARK INDICATOR IS KNOWN TO NOT ENGAGE PROPERLY. HOW CAN THEY CHARGE CUSTOMERS THIS OUTRAGEOUS AMOUNT, WHEN THEY KNOW THERE IS A DEFECT IN THE SHIFT ASSEMBLY AND HAS BEEN SINCE 2010. THIS HAS BEEN OCCURRING FOR OVER SIX MONTHS IN MY VEHICLE AND IS GETTING WORSE EACH TIME. THE INTERNET IS FILLED WITH SUBARU OWNERS OF ALL MAKES, MODELS, AND YEARS WITH THE SAME PROBLEM.
Other or unspecified, Jun 22, 2019
OUR VEHICLE HAS 162,000 MILES. THE VALVE BODY TRANSMISSION HAS TO BE REPLACED DUE TO KNOWN DEFECT OF THIS MAKE, MODEL, AND YEAR VEHICLE. THIS HAS BEEN AND CONTINUES TO BE A PROBLEM FOR THESE VEHICLES WITH NO RECALL MADE.
Other or unspecified, May 8, 2019
THE EARLIEST DATE FOR SCHEDULE OF RECALL IS AUGUST. DOES THAT SEEM SENSIBLE IF THE PROBLEM IS SERIOUS? THE SOLUTION TO SOLVE THE LARGE NUMBER OF PEOPLE NEEDING REMEDIATION IS REQUIRING ADDITION STAFF TO KEEP THE SERVICE DEPARTMENT OPEN, AROUND THE CLOCK, IF NECESSARY.
Other or unspecified, Apr 26, 2019
I BOUGHT MY CAR USED AT THE END OF 2015. IN 2017 MY SUBARU OUTBACK BEGAN MAKE A WHISTLING SOUND WHEN THE BRAKES WERE APPLIED AND ALSO BEGAN TO SHAKE AT A LOW IDLE BEFORE STOPPING THE CAR. I TOOK IT TO A SUBARU DEALERSHIP AND HAD IT INSPECTED BUT THEY JUST DETERMINED IT WAS THE BRAKES AND CHANGED THEM OUT. IN 2018 MY SUBARU BEGAN TO SHAKE EVEN MORE VIOLENTLY, ALMOST AS IF ANOTHER VEHICLE BEHIND ME HAD BUMPED INTO ME, AND THEN WOULD STALL OUT. THIS APPEARED MORE SO ON HILLS AT FIRST AND THEN STARTED HAPPENING ON FLAT SURFACE ROADS. I WENT BACK TO MY SUBARU DEALERSHIP WHO AGAIN RAN MY VIN AND INSPECTED THE VEHICLE BUT DETERMINED "COULD NOT DUPLICATE THE ISSUE". $900.00+ LATER I WENT ON MY WAY ONLY TO HAVE IT CONTINUOUSLY HAPPEN MORE AND MORE. I WAS AT 90,490 MILES AT THE TIME I GOT MY 90K MILE SERVICING DONE. I HAD ASKED THE SERVICING DEPARTMENT IF THERE WAS ANYTHING REPORTED ON MY VEHICLE THAT I NEEDED TO BE AWARE OF. THEY STATED THAT NOTHING POPPED UP IN THEIR SYSTEM. I NEVER RECEIVED A RECALL OR SAFETY WARNING LETTING ME KNOW THAT THERE IS A HUGE CONCERN FOR CVT TO THE POINT OF EXTENDING THE COVERAGE AUTOMATICALLY. I AM NOT A MECHANIC. I DONT KNOW WHAT CODES TO LOOK FOR OR WHAT LINGO TO GIVE THEM OTHER THAN MY EXACT PROBLEM AND TRUST THAT THEY DID THE RESEARCH AND PERFORMED THE CORRECT PROTOCOL. I JUST DID THE RESEARCH AND HAD THEY READ THE BULLETIN FOR 16-90-13R THEY WOULD HAVE SEEN FOR MY SPECIFIC MAKE MODEL AND YEAR OF CAR THAT IT STATES "CUSTOMER MAY EXPERIENCE SENSATION LIKE COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE AND FAILING TO DEPRESS THE CLUTCH". IN OTHER WORDS, STALLING. I WOULD ALSO SAY 16-104-17 APPLIES AS WELL BUT THE YEAR DOES NOT ADD UP WITH MY VEHICLE. I HAVE A SPECIAL NEEDS SON WHO NEEDS THERAPY DAILY AND THIS IS MY DAILY DRIVER. I'D LIKE THAT TO BE HIGHLIGHTED IN THE EVENT OF OUR DEATH DUE TO NOT BEING ABLE TO HAVE THIS REMEDIED.
Other or unspecified, Engine, Mar 7, 2019
FOR ALMOST 1.5 YEARS, MY 2012 SUBARU OUTBACK IS EXPERIENCING SHUDDERING AND STALLS WHEN COMING TO A STOP RESULTING IN THE ENGINE SHUTTING OFF. IT OCCURS RANDOMLY AND I NEARLY GOT IN ACCIDENTS WITH DRIVERS BEHIND ME HAVING TO REACT TO THE SUDDEN, FULL STOPS.
Other or unspecified, Engine, Jan 9, 2019
STALLED WHEN COMING TO A STOP AT AN INTERSECTION. BELIEVE TO BE TRANSMISSION ISSUE. PURCHASED A 2012 SUBARU OUTBACK ON 8 JAN 2019. THE CAR WAS SOLE AS IS. WHILE DRIVING HOME, I CAME UP TO THE BUSY INTERSECTION OF RUSSELL PARKWAY AND MOODY ROAD (WARNER ROBINS GA) AS I BEGAN TO SLOW, THE CAR STARTED TO BUCK THEN STALLED. I WAS ALMOST REAR-ENDED BY THE CAR FOLLOWING ME. THE CAR ON THE SAME DAY STALLED AGAIN WHILE SLOWING DOWN AND TURNING RIGHT ON FEAGAN MILL ROAD. THE CAR FOLLOWING ME SWERVED TO THE LEFT TO AVOID A REAR END IMPACT. THE CAR IS CURRENTLY PARKED UNTIL I CAN GET IT SERVICED. AFTER RESEARCH, I FOUNDED OUT MANY CUSTOMERS ARE HAVING THE SAME ISSUES OF DRIVING AN UNSAFE VEHICLE. I CURRENTLY HAVE 115,000 MILES
Other or unspecified, Aug 25, 2017
THIS HAPPENS RANDOMLY, NOT JUST ONCE BUT SEVERAL TIMES I LOST COUNT ALREADY. DRIVING ON A CITY STREET, I ALWAYS GET NERVOUS WHEN I WOULD SLOW DOWN DUE TO A STOP SIGN OR RED LIGHT BECAUSE THE CAR WOULD STALL BY THE TIME I COME TO A FULL STOP. THE ENGINE WOULD FIRST FEEL LIKE IT'S GONNA DIE, THEN WOULD JERK A LITTLE AND THEN FINALLY DIE. STARTING THE CAR BACK ON HAS NO ISSUES -- THE CAR TURNS ON NORMALLY. I TAKEN TO THE DEALER AND THEY CONNAT REPLICATE THE ISSUE.
Other or unspecified, Aug 25, 2017
THIS HAPPENS RANDOMLY, NOT JUST ONCE BUT SEVERAL TIMES I LOST COUNT ALREADY. DRIVING ON A CITY STREET, I ALWAYS GET NERVOUS WHEN I WOULD SLOW DOWN DUE TO A STOP SIGN OR RED LIGHT BECAUSE THE CAR WOULD STALL BY THE TIME I COME TO A FULL STOP. THE ENGINE WOULD FIRST FEEL LIKE IT'S GONNA DIE, THEN WOULD JERK A LITTLE AND THEN FINALLY DIE. STARTING THE CAR BACK ON HAS NO ISSUES -- THE CAR TURNS ON NORMALLY. ALREADY BROUGHT IT TO THE DEALERSHIP FOR SERVICING AND WAS TOLD MAY JUST BE IDLING ISSUE. THEY SAID THEY FIXED IT BUT STILL EXPERIENCING IT RANDOMLY. HESITANT TO BRING IT BACK FOR I WAS TOLD THAT THE NEXT TIME, IT MIGHT COST ME A THOUSAND OR MORE TO FIX IT.
Other or unspecified, Oct 29, 2016
WHEN I SLOW AND STOP AT A STOP SIGN OR STOP LIGHT MY CAR RANDOMLY STOPS. IT WILL RESTART BUT THIS HAS CAUSED DANGEROUS SITUATIONS FOR ME AND MY FAMILY AS THIS IS USUALLY UNEXPECTED. I HAVE NOTICED IT GETTING WORSE AND THUS FAR I CAN'T ISOLATE THE ISSUE OTHER THEN READING BULLETINS ( BULLETIN NUMBER 16-90-13R ). MY LOCAL FIX IT SHOP AND SUBARU DON'T SEEM TO GIVE US A REASON.
Other or unspecified, Feb 29, 2016
RE: SERVICE BULLETIN NO.: SB-15-159-13 COMPONENT(S): STRUCTURE NHTSA ID NUMBER: 10051619 RIGHT FRONT WHEEL SEEMS TO BE COMING IN CONTACT WITH THE MUD/SPLASH GUARD AND MAKING A NOISE WHEN GOING IN REVERSE AND WITH THE WHEEL TURNED TO THE FAR RIGHT. BODY SHOP HAS NOT BEEN ABLE TO CORRECT THIS. THIS STILL CONTINUES TO OCCUR SINCE EARLY JANUARY, 2015. PROBLEM REPLICATES THE ABOVE SB # AND NHTSA ID#.
Other or unspecified, Engine, Jul 7, 2014, fire
COOLANT LIGHT THEN CHECK ENGINE LIGHT ON. AFTER DRIVING 2 1/2 HOURS COOLANT APPEARED TO BE LEAKING SO FILLED COOLANT TO TOP WITH WATER.. 12 MINUTES LATER, WHILE DRIVING, LIGHTS BACK ON/ENGINE REV/ENGINE DIES/ SMOKE. LIFTED HOOD/MANY FLAMES FROM CENTER /SLAMMED HOOD SHUT AND RAN FAR AWAY. SEVERAL SMALL EXPLOSIONS AS CAR BURNED. VOLUNTARY FIRE DEPT. FINALLY ARRIVED BUT CAR ALMOST TOTALLY GONE. ONLY BACK TIRES LEFT USABLE. *JS
Suspension, Wheels, Other or unspecified, Mar 25, 2012
WHEN DRIVING ON THE HIGHWAY THE VEHICLE EXHIBITS VERY POOR STRAIGHT LINE STABILITY. VEHICLE WANDERS WITHIN THE LANE AND REQUIRES EXCESSIVE STEERING WHEEL CORRECTION TO MAINTAIN STRAIGHT DIRECTION. VEHICLE 500 MILES ON IT (350 DRIVEN BY OWNER) BUT IS NOW SITTING IN DRIVEWAY FOR FEAR OF PERSONAL SAFETY IF EMERGENCY MANEUVER IS NECESSARY ON THE HIGHWAY. *TR