2013 Subaru Outback
Problems, recalls and owner-reported issues
Engine is the leading concern among 297 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Outback model years with reports.
Of the 2013 reports, 18 involved a crash and 6 involved a fire. 13 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
SteeringMay 13, 2013
Subaru is recalling certain model year 2013 Outback and Legacy vehicles manufactured from February 15, 2012, through June 15, 2012. In the affected vehicles, the inner and outer shafts of the steering column assembly may become disengaged from one another.
If the shafts become disengaged, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will replace the steering column assembly with a new one, free of charge. The recall began on May 14, 2013. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQI-45.
Campaign 13V194000 on NHTSA.gov
Electrical systemFeb 25, 2013
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 13V061000 on NHTSA.gov
Representative owner complaints
297 reports, newest first.
Electrical system, Electronic stability control (ESC), Engine, Aug 20, 2019
2013 OUTBACK LIMITED 3.6R BOUGHT NEW AND HAS 40K MILES. ON 3 OCCASIONS OVER THE PAST 5 MONTHS, THE VEHICLE CAN'T CATCH 2ND GEAR AND REVS HIGH AND THEN A HEAVY JOLT PHYSICALLY FELT AND A LOUD CLUNK. HAVE TAKEN IT TO SUBARU SERVICE 3 TIMES AND THEY CANNOT REPRODUCE THE PROBLEM. EVEN AFTER FLUSHING TRANSMISSION FLUID AND RELEARNING THE TRANSMISSION, AND VEHICLE DID IT THE SAME DAY DRIVING HOME AFTER PICKING THE VEHICLE UP FROM RELEARNING THE TRANSMISSION. THIS IS AGGRAVATING, STRESSFUL, AND DANGEROUS. SUBARU NEEDS TO OWN UP AND ADDRESS A KNOWN ISSUE, AND DO A RECALL.
Parking brake, Forward collision avoidance, Aug 9, 2019
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE THE VEHICLE WAS PARKED AT A FUEL STATION, THE EMERGENCY BRAKE FAILED TO RELEASE AND THE EYESIGHT COLLISION WARNING FAILED TO ACTIVATE. THE CONSUMER STATED PARKING ACCELERATOR BRAKE FAILED AND DEALER REPAIRED AT NO CHARGE. THE FAILURE MILEAGE WAS 66,600. *TT *TR
Steering, Suspension, Vehicle speed control, Aug 4, 2019
WHEN DRIVING OVER 40MPH THE CAR SEEMS TO JERK OUT OF THE BLUE IT EVEN SEEMS LIKE ONE SIDE OF THE VEHICLE LIFTS OR TILTS AS IF IT HAS HYDRAULICS MAKES IT HARD TO CONTROL CONTINUOUSLY GRIP THE STEERG WHEEL IN ORDER TO KEEP CONTROL IS UNBEARABLE. THERE IS SOMETHING SERIOUSLY WRONG AFTER READG ONLINE&ON THIS WEBSITE OBVIOUS SOMETHINGS WRONG. WHY R U WAITING FOR CRASHES& POSSIBLE DEATHS TO RAISE THIS ISSUE? WHEN DRIVING ON THE HIGHWAY AT NORMAL HIGHWAY SPEEDS ALL OF A SUDDEN YOU FEEL A QUICK PULL AS IF A MAGNET JUST PULLED YOUR CAR AND IT ALSO STARTS TO LIFT WHEN DRIVING ON THE HIGHWAY AT NORMAL SPEEDS. CAR LIFTS THE FRONT RIGHT SIDE OF SUSPENSION AS IF IT'S GOING TO ROLL OVER AND AT THE TIME IT DROPS LIKE IT'S GOING TO FOLD UNDER AND YOU'RE GOING TO CRASH. LIKE IT HAS HYDRAULICS BUT ONLY ON ONE SIDE. THIS IS VERY SCARY WHEN YOUR DRIVING AT NORMAL HIGHWAY SPEEDS. THIS MAKES YOU SLOW DOWN OUT OF NOWHERE AND CAUSING OTHERS AROUND YOU TO SUDDENLY AVOID YOU. THIS IS A NIGHTMARE. SUBARU NEEDS TO ACKNOWLEDGE THERE IS A PROBLEM. SEE ALL THE OTHER COMPLAINTS AND THERE IS A LOT MORE ONLINE BY OTHERS THAT DON'T KNOW HOW TO GO TO THIS WEBSITE AND PLACE A FORMAL COMPLAINT BECAUSE I DID NOT EVEN KNOW ABOUT IT. CAME ACROSS BY MISTAKE. THIS CAR IS MEANT FOR DRIVING LONG DISTANCES AND I AM AFRAID TO DO SO. WHEN YOUR AFRAID TO DRIVE YOUR OWN CAR SCARRED OF THE QUICK JERK AND THE POSSIBLE ROLLING OF YOUR CAR DUE TO THE "REAL" ACTIONS THE CAR IS PERFORMING WHILE DRIVING IS AND SHOULD BE A VEHICLE SAFETY CONCERN PRIOR TO ACCIDENTS AND DEATHS TAKING PLACE. JUST BECAUSE THE "MANUFACTURER" SAYS IT'S IN SPECS DOES'T MEAN NOTHG WRONG PLUS ITS THE MANUF SAYG THIS, NOT AN INDEPENDENT COMPANY.BOWEING THEIR AIRPLANE HAD HARD TIME STATING PLANE'S FAULT. YOU CAN NOT PUT THE MANUF IN CHARGE OF MAKING THE RIGHT CHOICE WHEN IT COMES TO MONEY.
Other or unspecified, Aug 1, 2019
MOONROOF EXPLODED. 2013 SUBARU OUTBACK. OCCURED ON JULY 31, 2019 AT APPROX 7:30 PM. IT HAD BEEN OVERCAST ALL DAY, WITH HIGH TEMP 75. DRIVING ALONG HWY 89A AT 65 MILES AN HOUR. ONE CAR AHEAD OF ME, ABOUT 6 CAR LENGTHS AHEAD. STRAIGHT SECTION OF THE HIGHWAY. I SAW NO ROCKS, THE CAR AHEAD WAS IN THE MIDDLE OF THE LANE, NOT GOING OFF TO EDGE WHERE THERE MIGHT HAVE BEEN DEBRIS. THE OUTSIDE TEMP AT THAT TIME READ 72 ON MY CAR. I HEARD AN EXPLODING SOUND. PULLED OVER ASAP. THE GLASS OF THE MOONROOF WAS SHATTERED AND STILL CRACKLING. LARGE OPENING IN THE MIDDLE OF THE GLASS WITH SURROUNDING GLASS SLOPED UPWARD TOWARDS THE HOLE. I SAW NO ROCK OR ANY OTHER DEBRIS BESIDES THE BROKEN GLASS. THE SLIDING UPHOLSTERED SUNROOF PREVENTED BROKEN GLASS FROM FALLING INTO THE CAR.
Wheels, Jul 27, 2019
REAR WHEEL BEARING FAILURES. BOTH REPLACED AT 89,967 MI. DEALER ADVISES THERE IS SOME RISK IF ONE DROVE ON A LONG DRIVE, THAT OVERHEATING COULD ALLOW ENTIRE WHEEL TO FALL OFF. SOUND IS NOTICEABLE OVER 40 MPH SO MOST PEOPLE WOULD GET SUSPICIOUS AND ASK A MECHANIC.
Power train, Engine, Jul 24, 2019
116,700 MILES AND NEED TO REPLACE VALVE BODY. CONCERN RAISED AT 83,000 MILES BUT WAS ADVISED TO FLUSH TRANSMISSION. AUTOMATIC TRANSMISSION TEMPERATURE WARNING LIGHT COMES ON EVERY SUMMER, AND CONCERN RAISED BUT WAS ONLY ADVISED TO PULL OVER AND LET IT COOL. ALSO HAVING PROBLEM WITH LOW ENGINE OIL WARNING AND NEED TO ADD 1 - 2 QUARTS BETWEEN 6000 MILE OIL CHANGE. THIS IS A KNOWN ISSUE AND THE SHORT BLOCK MAY NEED TO BE REPLACED TO REPAIR THIS
Parking brake, Electrical system, Jul 22, 2019
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE, WINDSHIELD WIPER FLUID, CRUISE CONTROL, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY AND THE VEHICLE FAILED TO DRIVE. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED ON OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO SUBARU OF ORANGE PARK (LOCATED AT 7023 BLANDING BLVD, JACKSONVILLE, FL 32244, (855) 851-7200) WHERE IT WAS DIAGNOSED AND AN UNKNOWN FAILURE CODE WAS LOCATED. THE VEHICLE WAS REPAIRED, BUT THE CONTACT DID NOT KNOW THE SPECIFICS. THE CONTACT BELIEVED THERE WAS AN UNKNOWN SENSOR FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED. THE CONTACT PLANNED TO TOW THE VEHICLE TO SUBARU OF ORANGE PARK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Air bags, Jun 28, 2019
2013 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *JS
Power train, Jun 26, 2019
"TAKATA RECALL" THE TRANSMISSION STARTED FAILING AT AROUND 105K. IT TURNS OUT THIS IS A KNOWN PROBLEM BY SUBARU AND AFTER TALKING TO CUSTOMER SERVICE, THEY REFUSED TO FIX THE ISSUE OWING TO THE FACT THAT IT WAS OVER 100K MILES. THEY GAVE EXTENDED WARRANTIES FOR VEHICLES BUT ONLY UP TO 100K. I THINK THAT THIS SHOULD HAVE BEEN AN ACTUAL RECALL AND NOT AN EXTENDED WARRANTY. ITS A MAJOR SAFETY CONCERN THAT SUBARU IS AWARE OF.
Engine, Jun 20, 2019
VEHICLE USES OIL EXCESSIVE AMOUNTS OF OIL AND THIS YEAR OF OUTBACK HAS HAD RECALLS BUT SAID VIN # HAS NOT HAD A RECALL FOR EXCESSIVE OIL CONSUMPTION.
Air bags, Jun 11, 2019
TAKATA RECALL SUBARU IS PROVIDING A LOANER WHILE THE REPAIR TAKES PLACE. WHEN I ARRIVED AT BERTERA SUBARU, IN WEST SPRINGFIELD, MA. FOR THE SCHEDULED REPAIR THEY TOLD ME THAT I HAD TO PUT A CREDIT CARD "ON FILE" SO THAT THEY COULD GIVE ME THE LOANER. I AM PLACED IN A SITUATION OF LOSING A DAY'S PAY OR KKEPING MY PASSENGERS IN MORTAL DANGER.. CAN THEY DISCRIMINATE AGAINST THE POOR IN ADMINISTERING A FEDERALLY MANDATED RECALL? CAN YOU DO SOMETHING ABOUT THIS?
Air bags, Jun 11, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V008000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PINE BELT SUBARU (1104 NJ-88, LAKEWOOD, NJ 08701, (732) 719-4521) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Jun 10, 2019
WHILE DRIVING ON I 10 AT 70 MPH, 30 MILE'S EAST OF TALLAHASSEE. FL, THE TRANSMISSION FAILED. LUCKILY, I COASTED TO THE SHOULDER. IT EASILY COULD HAVE ENDED IN A FATALITY. IN FEBRUARY, 2019, THE AT OIL TEMP LIGHT CAME ON. AT THAT TIME FITZGERALD SUBARU IN CLEARWATER FL (MY HOMETOWN) CHECKED OUT MY CAR AND SAID NOTHING IS WRONG. SO, I WAS DRIVING THE CAR FOR MY VACATION IN MICHIGAN AND THE AT OIL TEMP CAME ON AGAIN WITH SUBSEQUENT TRANSMISSION FAILURE. COME TO FIND OUT, THESE BAD TRANSMISSIONS ARE A KNOWN PROBLEM. THE FEDERAL GOVERNMENT NEEDS TO MAKE SUBARU DO A RECALL BEFORE SOMEONE GETS KILLED BECAUSE OF THEIR NEGLIGENCE.
Electrical system, May 2, 2019
WHILE DRIVING MY SUBARU OUTBACK 2013 2.5I PREMIUM MODEL, BRAKE LIGHT, CRUISE CONTROL, CHECK ENGINE LIGHT STARTED FLASHING IN THE DASHBOARD. TOOK IT TO A DEALER AND I WAS TOLD THAT IT WAS BODY VALVE FAILURE INSIDE TRANSMISSION. IT WAS FIXED (SUBARU PAID $1,500 AND I CONTRIBUTED $300 FOR THE REPAIR) BY A SUBARU DEALER. YET, TEN DAYS LATER THE SAME THREE LIGHTS WENT ON. THE DEALER SAID IT WAS DIFFERENT PROBLEMS, CATALYTIC CONVERTER AND O2 SENSORS, QUOTED $1,800. LEFT THE DEALER WITHOUT FIXING THE PROBLEMS. IT SEEMS THAT MY CAR WAS NOT THE ONLY ONE WITH THIS TYPE OF ELECTRICAL PROBLEM. I SAW THE EXACTLY SAME COMPLAINTS POSTED BY OTHER USER IN VIRGINIA (REFER TO NHTSA ID NUMBER: 11204834).
Air bags, Seats, Apr 30, 2019
RED AIRBAG LIGHT . DEALER DIAGNOSIS CODE B1650. RESPONSE IS TO REPLACE THE BOTTOM PART OF PASSENGER SEAT. 1840.00 REPAIR. THIS HAPPENED ABOUT A YEAR AFTER THEY REPLACED THE AIRBAG RELATED TO TAKATA RECALL. SOA HAS OFFERED 1000.00 'IN GOOD WILL GESTURE ' . SAW A RECALL IN 2015 FOR IMPREZA WAGONS THROWING OFF B1650 CODE. WAS TOLD BY SOA NOT TO DRIVE MY OUTBACK AS THIS IS A SAFETY ISSUE. I TOTALLY AGREE, BUT ALSO THINK THAT A 6 YEAR OLD OUTBACK SHOULD NOT BE HAVING THIS KIND OF SAFETY ISSUE . I AM UNABLE TO REPAIR DUE TO THE COSTLY REPAIR AND IN MY OPINION THIS IS SUBARU'S RESPONSIBILITY TO FIX! THERE IS NO POSSIBLE WAY I COULD HAVE CAUSED THIS MALFUNCTION.
Electrical system, Apr 30, 2019
WHILE DRIVING THE CAR ON A CITY STREET THE BRAKE LIGHT, CRUISE CONTROL, CHECK ENGINE LIGHT STARTED FLASHING IN THE DASHBOARD. CRUISE CONTROL WOULD NOT WORK DURING THIS. CAR SEEMS TO RUN FINE BUT WARNING LIGHTS CONTINUE TO FLASH
Air bags, Apr 2, 2019
TAKATA RECALL DEALERSHIPS ARE NOT ABLE TO OFFER AN APPOINTMENT WITH 6 WEEKS OF THIS RECALL. THERE ARE LONG WAITS FOR SERVICE APPOINTMENTS AND THUS SUBARU IS REMEDYING THIS PROBLEM IN A REASONABLE AMOUNT OF TIME. I CALLED AND THE SOONEST THEY CAN SERVICE MY VEHICLE IS 6 WEEKS (WITH REPORTS THAT OTHER DEALERSHIPS ARE MUCH LONGER). THIS IS UNACCEPTABLY LONG WHEN THE RECALL ADVISES THAT NO ONE CAN SIT IN THE PASSENGER SEAT (NOT FEASIBLE FOR ME) AND WHEN THERE ARE FREQUENT REPORTS OF DEATH FROM THIS RECALL
Air bags, Apr 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE DEALER (LARRY H. MILLER SUBARU BOISE, 11196 W FAIRVIEW AVE, BOISE, ID 83713, (208) 514-0903) SCHEDULED AN APPOINTMENT, BUT THEN CANCELED IT THE WEEKEND BEFORE INDICATING THAT THE REMEDY AND PART WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Visibility/wiper, Mar 30, 2019
WHEN IN REVERSE, THE REAR CAMERA DISPLAYS ON THE SCREEN AS IT SHOULD. THE PROBLEM OCCURS WHEN THE SYSTEM CONNECT VIA BLUETOOTH TO A MOBILE DEVICE, THE REAR CAMERA VIEW IS BLOCKED BY A LARGE NOTIFICATION WINDOW REPORTING THAT THE CONNECTION HAS BEEN MADE TO THE MOBILE DEVICE. THIS OBSTRUCTS THE VIEW. THE TIMING OF THIS PROCESS OFTEN OCCURS JUST AS ONE HAS STARTED BACKING UP SINCE IT TAKES 30-60ISH SECONDS TO GET SITUATED AND THEN START REVERSING AND IT ALSO TAKE ABOUT THIS MUCH TIME FOR THE BLUETOOTH CONNECTION TO ESTABLISH ITSELF. A SOLUTION COULD BE TO A) NOT DISPLAY OTHER NOTIFICATIONS WHEN THE BACKUP CAMERA IS ON THE DISPLAY, OR B) MAKE THE NOTIFICATION NOT OBSCURE AS MUCH OF THE CAMERA VIEW.
Air bags, Mar 25, 2019
TAKATA RECALL. I RECEIVED THE RECALL NOTICE. IT STATES IN BOLD LETTERING TO NOT LET PASSENGERS SIT IN THE FRONT SEAT UNTIL THIS IS FIXED OR RISK DEATH OR SERIOUS INJURY. I CALLED THE DEALERSHIP AND WAS TOLD THE REPAIR COULD NOT BE FIXED UNTIL SEPTEMBER AS SUBARU IS NOT SUPPLYING THE PARTS UNTIL THEN. DOES SUBARU REALLY EXPECT ME TO NOT HAVE PASSENGERS IN MY VEHICLE UNTIL SEPTEMBER? HOW CAN THEY ISSUE THIS WARNING AND THEN NOT FIX IT FOR 6 MONTHS? IS THIS A JOKE? IS THERE ANYTHING THE NHTSA CAN DO? PLEASE LET ME KNOW, AS I APPARENTLY NOW HAVE A USELESS VEHICLE WHICH I DEPEND ON FOR TRANSPORTATION ON A DAILY BASIS. IF THERE IS SOME OTHER AGENCY I SHOULD CONTACT PLEASE LET ME KNOW.
Air bags, Mar 22, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT CALLED SUBARU OF ROCHESTER AT 507-285-4777 (LOCATED AT 4840 MAINE AVE SE, ROCHESTER, MN 55904) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Vehicle speed control, Engine, Mar 19, 2019
ISSUE IS ONGOING FOR THE LAST 6 MONTHS. VEHICLE INTERMITTENTLY STALLS WHEN AT IDLE AND PLACED IN GEAR. HESITATION WHEN ACCELERATING WHILE DRIVING (ACTS AS IF IT NOT GETTING ENOUGH POWER.) I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERSHIPS AND CONTACTED SUBARU OF AMERICA AND I AM NOT GETTING ANYWHERE. DEALERSHIPS CAN'T DUPLICATE THE PROBLEM, SO THEREFORE CAN'T DIAGNOSE THE PROBLEM. I HAVE VIDEO RECORDS OF THIS ISSUE OCCURRING.
Air bags, Mar 19, 2019
TAKATA RECALL - CARTER SUBARU, BALLARD, SEATTLE, WA (98117) - CALLED THE DAY I RECEIVED RECALL NOTICE FROM SUBARU (3/16/19) AND THE FIRST APPOINTMENT THEY COULD OFFER ME WAS JULY 7, 2019. THEY TOLD ME THERE WAS NO WAY TO GET ME IN SOONER AS THEY WERE ALREADY PROCESSING "20 RECALL APPOINTMENTS A DAY." UNTIL THEN I CANNOT USE THE PASSENGER SEAT WHICH IS NOT FEASIBLE GIVEN THAT I HAVE A DISABLED FATHER WHO IS NOT COMFORTABLE IN THE REAR SEATS. A 4 MONTH WAIT TO REPAIR A LIFE THREATENING DEFECT THAT ESSENTIAL MAKES MY CAR UNFIT FOR ITS INTENDED USE SEEMS INCREDIBLY NEGLIGENT.
Air bags, Mar 18, 2019
TAKATA RECALL. RECALL NOTICE RECEIVED 3/15/2019. ON 3/18/2019 TOLD FIRST APPOINTMENT AVAILABLE TO PERFORM RECALL REPAIR NOT UNTIL WEEK OF 6/8/2019. 3 MONTHS AND CANNOT USE FRONT PASSENGER SEAT! CALLED 3 OTHER REGIONAL DEALSHIPS AND CIUKD NOT GET A RETURN PHONE CALL.
Air bags, Mar 18, 2019
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WILSONVILLE SUBARU (9200 SW BAILEY ST, WILSONVILLE, OR 97070, (503) 946-9203) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.