2013 Subaru Outback
Problems, recalls and owner-reported issues
Engine is the leading concern among 297 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Outback model years with reports.
Of the 2013 reports, 18 involved a crash and 6 involved a fire. 13 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
SteeringMay 13, 2013
Subaru is recalling certain model year 2013 Outback and Legacy vehicles manufactured from February 15, 2012, through June 15, 2012. In the affected vehicles, the inner and outer shafts of the steering column assembly may become disengaged from one another.
If the shafts become disengaged, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will replace the steering column assembly with a new one, free of charge. The recall began on May 14, 2013. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQI-45.
Campaign 13V194000 on NHTSA.gov
Electrical systemFeb 25, 2013
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 13V061000 on NHTSA.gov
Representative owner complaints
297 reports, newest first.
Power train, Oct 10, 2018
I AM THE ORIGINAL OWNER OF THIS VEHICLE. THE TRANSMISSION FAILED AT AROUND 71,000 MILES WITH A 60,000 MILE WARRANTY. SUBARU OFFERED TO ASSIST WITH THE COST OF THE REPAIR IN THE AMOUNT OF $3,600. MUCH LATER SUBARU REIMBURSED THE FULL AMOUNT OF THE REPAIR. I BELIEVE THIS ACTION WAS TO AVOID A RECALL. THE VEHICLE IS NOW AT AROUND 131,000 MILES AND THE TRANSMISSION HAS FAILED AGAIN. SUBARU HAS OFFERED A $1,000 CREDIT ON A NEW SUBARU AS COMPENSATION. I EXPECTED AT LEAST A 60,000 MILE WARRANTY ON MY 2ND TRANSMISSION BUT SUBARU INFORMED ME THAT THE WARRANTY WAS ONLY FOR 24 MONTHS OR 24,000 MILES. I BELIEVE THAT SUBARU KNOWS THAT THESE TRANSMISSIONS ARE DEFECTIVE AND SHOULD BE RECALLED. IN MY OPINION THE ORIGINAL REPAIR BY SUBARU WAS NOTHING MORE THAN A TEMPORARY PATCH JOB AND NOT AN ACTUAL FIX FOR THE TRANSMISSION. ON BOTH OCCASIONS THE TRANSMISSION BECAME VERY LOUD WHILE DRIVING AND APPEARED TO BE IN IMMINENT DANGER OF COMPLETE FAILURE.
Power train, Sep 26, 2018
WHILE DRIVING THE TRANSMISSION LIGHT STARTS FLASHING ALONG WITH THE BRAKE LIGHTS MANY WARNING LIGHTS AND I DROVE IT RIGHT TO THE DEALER JUST A COUPLE MILES AWAY THEY TESTED IT SAID THE TRANSMISSION IS NO LONGER FUNCTIONING PROPERLY THE CAR WAS MAKING A LOW PITCHED RUMBLING SOUND FOR A FEW WEEKS BEFORE THAT AND FOR A LONG TIME THERE WAS A DELAY WHILE PUTTING THE SHIFTER IN TO PARK BEFORE THAT FOR OVER YEAR AND A HALF WHILE I WAS DRIVING WHEN I WOULD SLOW DOWN TO A STOP THE ENGINE WOULD SLOW DOWN WHERE IT SEEM LIKE IT WAS GOING TO STALL OUT DEALER CHECKED IT AND SAID THE TRANSMISSION WAS OK THAT WAS OVER A YEAR AGO NOW ONE MONTH OUT OF THE EXTENDED WARRANTEE IT CONKS OUT COMPLETELY AND SUBARU DOES NOT WANT TO DO ANYTHING ABOUT IT I WONDERED IF YOU ARE STILL TALKING ABOUT DOING A RECALL ON THE TRANSMISSION BECAUSE SUBARU GOT AROUND IT BEFORE BY DOING THIS EXTENDED WARRANTY? THERE SHOULD BE A RECALL ON THIS FAULTY TRANSMISSION THAT THEY USED IN THIS 2013 SUBARU VEHICLE THANKS
Power train, Vehicle speed control, Sep 25, 2018
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING 50 MPH, THE VEHICLE WOULD DOWNSHIFT TO A LOWER GEAR WITHOUT WARNING. THE FAILURE INTERMITTENTLY RECURRED. THE VEHICLE WAS TAKEN TO CAPITOL SUBARU (LOCATED AT 920 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 763-4024) WHERE DIAGNOSTIC TESTING WAS COMPLETED; HOWEVER, A FAILURE CODE COULD NOT BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TT CONSUMER STATED LOSES POWER SUDDENLY. *JB
Power train, Sep 10, 2018
THIS 2013 SUBARU OUTBACK WAS PURCHASED IN DEC. 2013. THE ORIGINAL WARRANTY WAS FOR 60,000 MILES. AT SOME POINT, DUE TO ISSUES WITH THIS MAKE AND MODELS TRANSMISSION, THE WARRANTY OF THESE VEHICLES WAS EXTENDED TO 10 YEARS OR 100,000 MILES. THIS CAR NOW IS 5 YEARS OLD AND HAS 130,000 MILES AND THE SUBARU DEALERSHIP IS SAYING THAT THE TRANSMISSION NEEDS TO BE REPLACED AT A PRICE TAG OF $10,000. SUBARU USA IS OFFERING TO APPLY $1500 TOWARDS THE TRANSMISSION REPLACEMENT OR APPLY TOWARDS A NEW SUBARU. SUBARU USA KNOWS THAT THESE TRANSMISSIONS WERE DEFECTIVE OR THEY WOULD NOT HAVE EXTENDED THE WARRANTY. EXTENDING THE WARRANTY DOES NOT ABSOLVE SUBARU USA FROM THE RESPONSIBILITY OF INSTALLING DEFECTIVE TRANSMISSIONS. THIS 5-YEAR OLD AUTOMOBILE WITH 130,000 MILES IS NOW VIRTUALLY WORTHLESS. SUBARU USA INSTALLED DEFECTIVE TRANSMISSIONS AND SHOULD BE LIABLE FOR REPLACEMENT OF THE TRANSMISSION. THERE WAS NO ACCIDENT INVOLVED WITH THIS COMPLAINT.
Other or unspecified, Visibility/wiper, Sep 7, 2018
MY SUNROOF SHATTERED WHILE DRIVING ON THE HIGHWAY UNDER NORMAL CONDITIONS, AND FOR UNKNOWN REASONS.
Steering, Other or unspecified, Sep 4, 2018
STEERING WHEEL VISIBLE VIBRATES AT 70+ MPH ON THE HIGHWAY DESPITE MULTIPLE REALIGNMENTS AND MECHANIC VISITS TO VARIOUS DEALERS. CAR SOMETIMES FIGHTS DRIVER TO VEER LEFT/RIGHT. IT IS DIFFICULT TO DRIVE (SOMETIMES EVEN EXHAUSTING). HAS BEEN AN ONGOING ISSUE FOR LAST 5 YEARS, PROGRESSIVELY GETTING WORSE. CAR HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND HAS BEEN MAINTAINED PROPERLY.
Power train, Aug 17, 2018
WE HAVE OWNED THE VEHICLE FOR ABOUT A YEAR. A FEW WEEKS AGO THE TRANSMISSION STARTED MAKING A HORRENDOUS NOISE AND THE CAR IS NOW A VERY EXPENSIVE LAWN ORNAMENT. I HAVE HEARD FROM A MECHANIC FRIEND THAT THE SUBARU CVT TRANSMISSIONS ARE KNOWN TO HAVE ISSUES. MY HUSBAND HAD JUST PICKED UP OUR KIDS FROM DAYCARE AND WHEN HE WENT TO LEAVE THE CAR DIDN'T WANT TO GO IN GEAR AND MADE A GRINDING NOISE THAT IT CONTINUED TO MAKE. WE PARKED IT TO PREVENT FURTHER DAMAGE.
Air bags, Structure, Vehicle speed control, Jul 18, 2018, crash
SUDDEN UNWANTED FORCEFUL ACCELERATION (SUSPECT AUTO CRUISE CONTROL GOT ENGAGED VIA EYESIGHT MALFUNCTION), COLLISION AVOIDANCE FAILED TO ENGAGE. BACK HOME SAFELY FROM A LOCAL GROCERY, PULLED THE CAR SLIGHT ON THE DRIVEWAY, STOPPED WITH FOOT ON THE BRAKE TO OPEN THE GARAGE, ABOUT TO HIT THE HOME LINK, MUST REMAIN STOPPED WHILE GARAGE DOOR OPENS BECAUSE DRIVEWAY SLOPES DOWNWARD, HEARD ENGINE ROAR WITH FOOT STILL ON THE BRAKE, CAR STARTED THROTTLE FORCEFULLY, GOT BEWILDERED, PRESSED HARD ON THE BRAKE; IT DID NOT RESPOND, THE CAR HIT HARD ON THE GARAGE AND BRICK WALL, CAUSING EXTENSIVE DAMAGES. AIR BAGS DEPLOYED, DRIVER WAS SENSELESS, BOTH DRIVER AND PASSENGER HURT, CAR IS DECLARED TOTAL. IT WAS VERY HOT AT ABOUT 4:15 PM, AIR CONDITION HAD BEEN RUNNING AT FULL FORCE ALL THE WHILE DURING THE SHORT 15 MINUTE DRIVE. THE DRIVEWAY HAS A 10 FT SLAB WITH UPWARD SLOPE, THE CAR STOPPED WITH FRONT WHEELS AT THE END OF THE FIRST SLAB. THE REMAINING DRIVEWAY IS ABOUT 30 FT ON A DOWNWARD SLOPE. I KEEP THE CAR TOTALLY STANDSTILL WHILE THE GARAGE IS OPENING. THE CAR WAS AT A SLIGHT ANGLE FACING SLIGHTLY TOWARD THE DRIVER SIDE CORNER OF THE GARAGE. THE CAR IS STILL ON MY DRIVEWAY: EVENT DATA RECORDER AND EYESIGHT DATA RECORDER SHOULD HAVE VALUABLE DIAGNOSTIC INFORMATION. THE IMPACT WAS VERY FORCEFUL: A COMPLETE BRICK WALL GOT DISPLACED BY ALMOST 1 INCH AT ONE SIDE AND THE DISPLACEMENT ON THE OTHER SIDE OF THE WALL CAUSED A TWO STORY LOAD BEARING BRICK COLUMN TO CRACK ON BOTH SIDES. GARAGE STRUCTURE AND ROOF GOT DAMAGED. THIS CAR IS MAINTAINED IN GOOD CONDITION AND NEVER HAVE BEEN IN ACCIDENT BEFORE. CALLED POLICE, BUT THEY DID NOT COME. LET ME KNOW ASAP IF YOU WANT DIAGNOSTIC DATA: I AM 100% SURE THAT THIS IS A MANUFACTURING DEFECT. I SAW COLLISION AVOIDANCE WORK IN MANY OTHER SITUATION, BUT THIS TIME, IT DID NOT WORK. THIS IS A SERIOUS PUBLIC SAFETY ISSUE HAPPENING A LOT WITH SUBARU.
Seats, Jun 1, 2018, crash
THE HEADREST POINTS AT A HARSH ANGLE FORWARD AND MAY CAUSE SEVERE NECK INJURY. TWO SEPERATE INCIDENTS: 1. MOVING FORWARD AT A LEFT TURN ANGLE, CARS HITTING EACH OTHERS RT FRONT. RESULT BRAIN STEM HEMORRHAGE AND BILATERAL HEMATOMA. APRIL 3, 2018 2. STOPPED IN TRAFFIC HIT FROM THE REAR. RESULT NECK STRAIN. MAY 10, 2018 *TT *TR
Vehicle speed control, Service brakes, Engine, Apr 24, 2018, crash
SUBARU OUTBACK SELF-ACCELERATED (UNINTENDED ACCELERATION) ON MARCH 22, 2018 AS I WAS ATTEMPTED TO PARK THE CAR IN A PARKING LOT. DUE TO THE SELF-ACCELERATION THE CAR HOPPED OVER THE CURB IN THE PARKING LOT AND RAN OVER A BUSH. MY FOOT WAS NO WHERE NEAR THE ACCELERATOR AND EVEN WHEN APPLYING THE BRAKE, I HAD TO PRESS EXTREMELY HARD ON THE BRAKE TO STOP THE VEHICLE. WHILE IT SELF-ACCELERATED THE ENGINE MADE A LOUD REVVING SOUND. ON MARCH 23, 2018 THE CAR SELF-ACCELERATED AGAIN WITH MY HUSBAND DRIVING ON THE OPEN ROAD. AFTER THIS INCIDENT WE HAD THE CAR TOWED TO OUR CAR DEALERSHIP. SUBARU HAS HAD THE CAR SINCE MARCH 23 AND DENIES ANY PROBLEM WITH THE ACCELERATOR OR CAR.
Electrical system, Service brakes, Apr 12, 2018
I TOOK MY CAR IN FOR AIRBAG RECALL, THE BRAKE LIGHT INDICATOR FLASHES ON/OFF ON DASH, INTERMITTENT. SERVICE DEPT COULD NOT REPLICATE AT FIRST, DISCOVERED ELECTRONIC PARKING BRAKE COMPONENT FAULTY. PARKING BRAKE COULD ENGAGE WHILE CAR IS IN DRIVE OR FAIL ON HILL. CHARGING ME 1100 FOR REPAIR, SAYS ITS NOT UNDER WARRANTY OR RECALL. THIS IS SAME DEFECT/RECALL ON 2015 MODEL OUTBACK. DEALER SAYS NO RECALL FOR 2013 MODEL OUTBCAK. I DISPUTE THIS.
Steering, Apr 11, 2018
OUR 2013 SUBARU OUTBACK WAS TWO YEARS OLD WHEN THE TILT STEERING FEATURE WOULD NOT STAY LOCKED INTO PLACE. THE STEERING COLUMN FOR THE TILT STEERING WOULD NOT STAY LOCKED AND THE STEERING WHEEL WOULD DROP WHILE THE CAR WAS IN MOTION. THE CAR WAS TAKEN TO THE DEALERSHIP FOR REPAIR WHERE WE WERE TOLD THAT INTERNAL LOCKING MECHANISM HAD BROKEN AND THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. WHICH IT WAS REPLACED AND HAD HELD IN PLACE. IN MARCH OF 2018 THE TILT STEERING WOULD ONCE AGAIN NOT STAY LOCKED INTO PLACE CAUSING THE STEERING WHEEL TO DROP WHILE IN MOTION. IT WAS TAKEN BACK TO THE SAME DEALERSHIP, WHERE WE WERE TOLD THE SAME EXACT THING HAD HAPPENED AGAIN AND WOULD REQUIRE THE ENTIRE STEERING COLUMN TO BE REPLACED. THE BIGGEST CONCERN HERE IS SAFETY. THE STEERING COLUMN DROPPING WHILE THE CAR IS MOVING PUTS THE DRIVER AND ANYONE ELSE ON THE ROAD AT RISK. WE WERE NEVER PROVIDED A PLAUSIBLE EXPLANATION AS TO WHY THIS HAPPENED TO THE CAR NOT ONCE BUT TWICE. THE EXPLANATION GIVEN FOR THE REOCCURRING PROBLEM WAS 'NORMAL WEAR AND TEAR FROM USING THE TILT FEATURE TOO MUCH.' WE HAVE HAD OTHER SUBARU OUTBACKS WITH THE TILT STEERING FEATURE AND HAVE NOT EXPERIENCED ANY PROBLEM WITH THE STEERING WHEEL NOT LOCKING INTO PLACE.
Air bags, Mar 19, 2018
"TAKATA RECALL" I CALLED A LOCAL SUBARU DEALER, LADIN SUBARU IN THOUSAND OAKS, CA, MULTIPLE TIMES REGARDING THIS RECALL. I LEFT MESSAGES EACH TIME, AND, EACH HOLDING WAIT TIME WAS LONGER THAN 20 MINUTES TO SPEAK WITH AN AGENT TO SET UP AN APPOINTMENT FOR A RECALL SERVICE. THEY ARE ACCEPTING OTHER APPOINTMENTS WITHOUT ANY TROUBLE, YET NOT THE RECALL CASES. IF IT IS A SAFETY-RELATED RECALL, LIKE THIS ONE, THEN IT SHOULD BE HANDLED MORE PROFESSIONALLY. CORRECTION MUST BE MADE.
Engine, Feb 27, 2018
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED AND APPROACHING A STOP, THE ENGINE STALLED. UPON ACCELERATING, IT TOOK THREE TO FIVE SECONDS FOR THE VEHICLE TO MOVE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 52,000.
Air bags, Feb 17, 2018
TAKATA RECALL TKA-18: I RECEIVED A LETTER FROM SUBARU NOTIFYING ME OF THE RECALL ADVISING "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT" AND TO IMMEDIATELY CONTACT THE DEALER TO REPLACE THE FRONT PASSENGER AIRBAG. THE DEALER ADVISED THEY DID NOT HAVE PARTS AND IT MIGHT BE "MONTHS" BEFORE PARTS WERE AVAILABLE. AS THIS A MAJOR SAFETY ISSUE, THE TIME TO REPAIR OF "MONTHS" IS UNACCEPTABLE.
Other or unspecified, Feb 15, 2018
DRIVING DOWN THE HIGHWAY AT ~60MPH, THE SUNROOF SHATTERED, EXPLODING IN AN OUTWARD/UPWARD PATTERN FROM THE CENTER. THERE WERE NO VEHICLES IN PROXIMITY TO MINE, TO THROW A ROCK OR OTHERWISE CAUSE THE INCIDENT. THE WEATHER WAS VERY HOT OR COLD. OCCURRED YESTERDAY. 2013 SUBARU OUTBACK.
Air bags, Other or unspecified, Feb 6, 2018, crash, fire
MY FRIENDS' SON AND WIFE HAD A CRASH ON I 55 NORTH NEAR MEADOWBROOK ROAD ON JANUARY 28, 2018. THE CAR HIT A HIGHWAY BARRIER AND SPUN AROUND AND RESULTED IN AN EXTREME FIRE AFTER IMPACT AND THE SIDE AIRBAG, NOR THE SIDE CURTAIN AIRBAG DID NOT DEPLOY ON DRIVERS' SIDE. THE INSURANCE COMPANY DID NOT GET CONSENT FROM MY FRIEND TO TAKE IT FROM THE TOWED DESTINATION TO ANOTHER DESTINATION. SHE HAS YET TO RECEIVE INFORMATION REGARDING HER CLAIM STATUS WHICH SHE WAS INFORMED OF ONLY WHEN SHE INITIATED THE CALL. INSURANCE ADJUSTER INQUIRED WHO AND WHY SOMEONE ELSE WANTED TO LOOK AT CAR WHEN TELLING ADJUSTER SHE WOULD BE HAVING A THIRD PARTY TO VIEW HER WRECKED CAR. AS OF TO DATE FEBRUARY 6, 2018, SHE HAS NOT RECEIVED ANY CALL FROM INSURANCE COMPANY? THE AIRBAGS (SIDE SEAT AIRBAG AND SIDE CURTAIN AIRBAG AND THE EXTREME INTENSITY OF THE FIRE ARE OF MAJOR CONCERN) ESPECIALLY NOT DEPLOYING ON HER SONS' SIDE OF THE CAR. BOTH SON AND DAUGHTER-IN-LAW WERE TRANSPORTED TO THE UNIVERSITY OF MISSISSIPPI MEDICAL CENTER EMERGENCY ROOM BY WAY OF AMBULANCE BUT WERE DISCHARGE THAT NEXT MORNING, BUT CONTINUE TO HAVE PTSD LIKE SYMPTOMS AND ALSO INJURIES THAT LINGER ON. SEE PICTURES ATTACHED.
Air bags, Jan 22, 2018, crash
I WAS IN AN ACCIDENT WHERE THE OTHER DRIVER FAILED TO YIELD TO ONCOMING TRAFFIC AT AN INTERSECTION AND SLAMMED INTO MY DRIVERS SIDE DOOR. MY AIRBAGS FAILED TO DEPLOY DURING THE ACCIDENT.
Engine, Jan 17, 2018
EXCESSIVE OIL CONSUMPTION, OIL LIGHT ILLUMINATES EVERY 3000 MILES INSTEAD OF PURPORTED 7500 MILES. PROBLEMS STARTED IN 2016 AT ABOUT 70,000 MILES. DEALERSHIP DID TEST , CONFIRMED EXCESSIVE OIL CONSUMPTION AND IS REPLACING SHORT BLOCK IN VEHICLE. DEALERSHIP STATES EXTENDED WARRANTY ON THIS PROBLEM.
Exterior lighting, Jan 17, 2018
REPEATED LIGHTING FAILURES ON EXTERIOR LIGHTS ALL AROUND CAR. HAVE REPLACED HEADLIGHTS, TAIL AND SIDE LIGHTS REPEATEDLY AT MY COST. SOME COMPLETED AT DEALERSHIP, SOME COMPLETED AT HOME AFTER COST TOO MUCH.
Other or unspecified, Jan 7, 2018
I WAS DRIVING DOWN A 2 LANE HIGHWAY, WHEN I HEARD A LOUD SOUND LIKE A SHOTGUN AND MY SUNROOF EXPLODED, COMPLETELY SHATTERED, FOR NO REASON.
Air bags, Dec 29, 2017
IN MOTION DRIVING STRAIGHT DOWN COUNTY ROUTE 80 ON A GOOD WEATHER DAY SLOWED DOWN GOING TO TURN INTO A SHOP AND TAKATA AIRBAG DEPLOYED. WAS LOUD BANG AND HORN WOULD NOT STOP GOING OFF. PULLED OFF ROAD IN FRONT OF A ART GALLERY, CALLED AAA THEY TOWED CAR TO A GARAGE CALLED "DON'S AUTO BARN" IN NEW WOODSTOCK, NY. DRIVERS HAND HURT BUT NOT TO THE POINT OF SEEING MD. HE IS A MD SO HE CARED FOR IT AS NECESSARY. SUBARU WON'T COVER AS WARRANTY IS UP. INSURANCE WON'T COVER AS IT WAS NOT A ACCIDENT. THIS WAS VERY DANGEROUS. WE ARE NOW WITHOUT A CAR AS IT IS NOT REPAIRED AND NOT COVERED BY INSURANCE OR SUBARU. IT'S LIKE DRIVING AROUND WITH A RANDOM GUN GOING OFF WITH THIS JUST DEPLOYING. WHEN DON'S AUTO SCANNED CAR THERE WERE 2 CODES THAT SHOWED UP. OUR CAR BEEN TO DEALER IN OCTOBER AND THERE WERE NO RECALLS, NOT EVEN FROM TAKATA!!
Visibility/wiper, Nov 4, 2017
I AM INITIATING THIS COMPLAINT BECAUSE THE RECALL FOR THE BELOW SPECIFIED PROBLEM REMAINS UNCOMPLETED, WHEN IN FACT IT HAS BEEN FIXED AND REMAINS UNPROBLEMATIC. MOREOVER, I HAVE REPAIRED THE RECALL PROBLEM REGARDING THE WINDSHIELD WIPER MOTOR ON MY VEHICLE, MYSELF, WITH MY OWN MONEY, WITH PARTS SUPPLIED BY THE SUBARU DEALER. PLEASE CLEAR THE STATUS OF THE RECALL NOTICE TO REFLECT COMPLETED REPAIRS. CONSIDER THIS LETTER AN AFFIDAVIT CONFIRMING THAT, I AS THE OWNER, HAVE DONE THE REPAIRS FOR WHICH I AM COMPLETELY WITHIN LEGAL RIGHT TO PERFORM ON THE ABOVE MENTIONED VEHICLE.
Air bags, Nov 2, 2017
TAKATA INFLATORS. I KEEP GETTING NOTICES FROM TK HOLDINGS TELLING ME OUR SUBARU MIGHT BE INVOLVED IN A RECALL. JUST TELL ME IF IT IS OR ISN'T. I'M TIRED OF FIGHTING WEBSITES DESIGNED BY MORONS WHERE I NEVER GET AN ANSWER AND PHONE NUMBERS ONLY LEAD YOU TO RECORDED MESSAGES THAT TELL YOU TO TO CHECK A WEBSITE. SO FAR NOTHING HAS HAPPENED BECAUSE WE HAVE NOT DRIVEN INTO ANOTHER OBJECT.
Air bags, Service brakes, Oct 27, 2017
I HAVE A LEGAL NOTICE FOR AIRBAGS. THE BRAKES DIDN'T WORK PROPERLY RECENTLY IN AN EMERGENCY SITUATION.