2014 Subaru Outback
Problems, recalls and owner-reported issues
Air bags is the leading concern among 208 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Outback model years with reports.
Of the 2014 reports, 14 involved a crash and 2 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Power train, automatic transmissionAug 1, 2013
Subaru of America is recalling certain model year 2014 Legacy 3.6R and Outback 3.6R and 2013 Tribeca vehicles manufactured June 12, 2013, through June 28, 2013 and equipped with 5-speed automatic transmissions. In the affected vehicles, the parking rod may come loose inside the automatic transmission.
As a result of the parking rod detaching, the transmission may not be able to be moved from the "park" position preventing the vehicle from being moved or driven. Furthermore, even with the transmission shifted into the 'park' position, the parking mechanism may not engage, and the vehicle may roll away while in the "park" position, increasing the risk of a crash.
Subaru will notify owners, and dealers will replace the transmission, free of charge. The recall began during August 2013. Owners may contact Subaru at 1-800-782-2783. Subaru's recall number is WQJ-46.
Campaign 13V336000 on NHTSA.gov
Representative owner complaints: engine
36 reports, newest first. Show all
Steering, Suspension, Engine and engine cooling, Jan 13, 2025
The contact owns a 2014 Subaru Outback. The contact stated while driving 50 MPH or above, the front end and the steering wheel were shaking abnormally. While driving at various speeds, there was a metallic grinding sound coming from the passenger side of the vehicle. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard and the braking distance became extended. The contact stated that the brakes were squeaking while the brake pedal was depressed. The contact stated that the brakes, check engine, power steering, and engine overheating warning lights were illuminated. The vehicle was taken to the dealer seven times; however, the dealer was unable to determine the cause of the failures. The contact stated that the dealer replaced the passenger’s side rear wheel bearing. The manufacturer was not made aware of the failure. The failure mileage was 201,206.
Engine, Oct 15, 2023
The car had been recently serviced through the dealer and had 66,000 miles (9 yrs old). It was 6k miles past warranty. While driving, the radiator hose exploded—loud noise, white steam, and all the warning lights came on and the car heated up. I had the car towed and was told that the radiator hose, the radiator and the head gasket had been destroyed and the engine would need to be rebuilt. The car was essentially a total loss given the repair costs. There was no warning at all that anything was wrong with the car prior to the engine blowing. It is my understanding that many years of Subaru Outbacks have required recalls for head gasket problems.
Engine, Nov 22, 2022
Suburu Outback had been showing signs of needing more oil between routine changes and frequent top-offs. When took to a Suburu Dealer in September 2021, prior to reaching 100,000 miles, Suburu said it was normal. Now at 118,000 miles as of November 2022, the engine jerks and makes noises. Upon taking to Suburu, short engine block repair was recommended, which would cost over $6,000. The issues of needing repair align with the 2016 extended warranty bulletin put out for other Suburu Outbacks, which goes through 100,000, but we were told that the VIN is outside of the extended bulletin and we are out of warranty. Being told our oil consumption is normal but suddenly experiencing a deterioration in the engine so suddenly is concerning; the jerky engine is not safe for the passengers or others on the road.
Engine, Mar 10, 2022
The contact owns a 2014 Subaru Outback. The contact stated that while driving the oil warning light illuminated and he added more oil. The contact stated that the oil level was low. The contact noticed that several times the oil level was low prior to the normal mileage interval to change the oil. The contact stated that the vehicle was taken to an independent mechanic who stated that the oil was low. The failure was not diagnosed or repaired, however, the independent mechanic stated that the failure could be related to a mechanical engine issue. The contact stated that he found a Technical Service Bulletin Number: 02-157-14R; NHTSA ID Number: 10188219 (Power Train, Engine) which he related to the failure. The contact stated that he recently had an oil change at 88,000 and the oil warning light illuminated at 91,217. The manufacturer was not notified of the failure. The approximate failure mileage was 88,000.
Electrical system, Engine, Feb 16, 2021
1. REAR LIFTGATE WILL NOT OPEN WHEN USING REMOTE OR SENSOR ON VEHICLE. ONLY WAY TO OPEN IS TO CRAWL FROM INSIDE TO THE BACK, POP A LID AND THEN MANEUVER LATCH RELEASE. NO WAY TO OPEN LIFTGATE FROM OUTSIDE THE VEHICLE. I'M 66 AND DISABLED. 2. EXCESSIVE OIL USE REPORTED BY TECHNICIANS DURING OIL CHANGE.
Engine, Aug 31, 2020
WHEN I PURCHASED THE VEHICLE NEW, I WAS TOLD THAT THE OIL CHANGE NEEDED TO BE COMPLETED EVERY 7,500 MILES. ALMOST IMMEDIATELY, THE LOW ENGINE OIL LIGHT WOULD COME ON SHORT OF 7,500 MILES. SUBARU CHANGED WHEN THE OIL NEEDED TO BE CHANGED FROM 7,500 TO 6,000 MILES DUE TO THE OIL USAGE WITH THE ENGINE IN THIS OUTBACK YEAR. RECENTLY, I CANNOT DRIVE MUCH BEYOND 3,000 MILES WITHOUT THE LOW ENGINE OIL COMING ON AFTER NEW OIL CHANGES BY THE DEALERSHIP!! IT APPEARS AS THE VEHICLE AGES THE ENGINE OIL LIGHT IS COMING ON SOONER AND SOONER!! I CHECKED THE OIL LEVEL AND IT IS LOW WHEN THE LIGHT DOES COME ON. I FEEL SOMETHING IS VERY WRONG AND SUBARU NEEDS TO RECTIFY THE PROBLEM WHICH IS BECOMING VERY SERIOUS. THIS IS MY FIRST SUBARU AND I'VE NOT EXPERIENCED THESE ISSUES WITH ANY OTHER VEHICLE THAT I'VE OWNED FOR THE PAST 30+ YEARS. THANK YOU FOR YOUR TIME.
Engine, May 23, 2020
THE CAR ENGINE DIES FOR A FEW SECONDS WHEN YOU MAKE A TURN OR ABOUT TO ENTER A HIGHWAY. THEN IT JUMPS AS IF NOTHING HAPPENED VERY DANGEROUS I AM SCARED TO DEATH. *TR
Engine, Feb 12, 2020
MY TRANSMISSION ON MY 2014 SUBARU OUTBACK BLEW ON ME IN DECEMBER 2019. I WAS IN MOTION TURNING OFF THE HIGHWAY TO AN INTERSECTION
Engine, Feb 9, 2020
I HAVE A 2014 SUBARU OUTBACK WITH AN EXCESSIVE OIL CONSUMPTION ISSUE. SUBARU RECENTLY SETTLED THE CLASS ACTION FOR THE SAME ISSUE FOR SEVERAL VEHICLE MODELS BUT NOT MY VEHICLE IS INCLUDED. MY VEHICLE HAS SHOWN THE EXCESSIVE OIL CONSUMPTION ISSUE WHEN I DROVE ABOUT 50K MILES. I WENT TO SUBARU DEALERSHIP, SUBARU IMPORTS OF TROY IN MI, FOR THE ISSUE BUT THEY JUST REFILLED THE OIL WHEN I ASKED THEM TO CHECK IT. AT 61,721 MILES, THE DEALERSHIP FIRST TESTED IT BUT I BELIEVE THEY OVERFILLED THE OIL WHEN TESTING BECAUSE THE ISSUE CAME BACK AFTER THE TEST. WHENEVER I COMPLAINED ABOUT THE ISSUE, THE DEALERSHIP JUST REFILLED THE OIL. BUT RECENTLY WHEN I STRONGLY COMPLAINED ABOUT IT BY MENTIONING REPORTING TO NHTSA, THE DEALERSHIP ASKED ME TO CONTACT SUBARU AMERICA AND TO GET THE APPROVAL OF EXTENDED WARRANTY SO THAT THEY CAN FIX MY CAR. I CONTACTED SUBARU AMERICA BUT THE CUSTOMER SERVICE SAID THAT THEY CAN'T PROVIDE ME WITH THE EXTENDED WARRANTY BECAUSE I HAVE PASSED 5YEAR/60KM WARRANTY ALREADY. I REPORTED THE ISSUE TO THE SUBARU DEALERSHIP BEFORE THE WARRANTY EXPIRED BUT THEY CHEATED ME TO OVERFILL THE ENGINE OIL AND KEPT REFILLING WHEN I WENT THERE WITH THE LOW ENGINE OIL WARNING LIGHT ON. THE FACT IS THAT THE ISSUE CAME BEFORE THE WARRANTY BUT IT WAS NOT TAKEN CARE OF IN A FAIRWAY. SUBARU AMERICA SHOULD TAKE THE RESPONSIBILITY OF THE DEFECTIVE PART FOR MY VEHICLE AND COMPENSATE MY TIMES AND STRESSES BECAUSE I HAVE HAD TO GO TO THE DEALERSHIP EVERY OTHER MONTH TO REFILL THE OIL AFTER 50K MILES. I HAVE HAD SEVERAL VEHICLES BUT SUBARU HAS ONLY THIS ISSUE. AND SUBARU AMERICA SHOULD CHECK THE DEFECTIVE ENGINE PARTS FOR OTHER VEHICLES, WHICH ARE NOT INCLUDED IN THE SETTLEMENT FOR THE SAFETY OF THEIR CUSTOMERS. I AM CONCERNED THAT THE DEALERSHIP AND SUBARU AMERICA KEEP CHEATING THE CUSTOMERS BY NOT TAKING CARE OF CUSTOMER SAFETY. THANKS,
Engine, Sep 6, 2019
OIL LIGHT COMES ON AFTER 3000 MILES FROM OIL CHANGE. SOMETIMES IMMEDIATELY AFTER OIL CHANGE DESPITE HAVING FULL LEVEL. OIL LEVELS CAN DROP SIGNIFICANTLY FROM OIL CHANGES. OIL HAS BEEN CHANGED BY DEALER AND OWNER WITH SAME RESULTS. HAPPENS WHEN ASCENDING AND DESCENDING HILLS.
Engine, Jul 31, 2019
TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IRA SUBARU (LOCATED AT 97 ANDOVER ST, DANVERS, MA 01923, (978) 739-8850) WHERE IT WAS DIAGNOSED THAT A SHORT BLOCK MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 79,000.
Electrical system, Engine, Mar 11, 2019, fire
SPONTANEOUS ENGINE FIRE WHILE DRIVING - MAR 07,2019 - 2014 SUBARU OUTBACK WITH CURRENT MAINTENANCE AND NO PRIOR HISTORY OF MALFUNCTION. DURING A 2.1 MILE DRIVE ON CITY STREETS ELECTRICAL DISTURBANCES OF THE RADIO/MEDIA CONSOLE WERE NOTED, FOLLOWED SHORTLY THEREAFTER BY BLACK SMOKE FROM UNDER THE HOOD. THE CAR WAS IMMEDIATELY PULLED TO THE SIDE OF THE ROAD. UPON EXITING THE CAR, THE SMOKE HAD BECOME WHITE AND FLAMES WERE NOTED UNDER THE CAR. THE FRONT OF THE CAR SOON BECAME ENGULFED IN FLAMES. THE ENTIRE FRONT OF THE CAR WAS BURNT/MELTED. NO ONE WAS INJURED.
Engine, Fuel/propulsion system, Feb 3, 2019
3 TO 15 SECOND HESITATION IN THROTTLE RESPONSE. LAST INCIDENT NEARLY RESULTED IN A COLLISION. I STOPPED WAITING FOR TRAFFIC TO CLEAR BEFORE MAKING AN LEFT TURN. MADE THE LEFT TURN, GENTLY APPLIED THE THROTTLE PEDAL, NO RESPONSE, PUSHED IT TO MAXIMUM TRAVEL, STILL NO RESPONSE, CAR COMING TOWARD ME IN ONCOMING LANE, THEN MY CAR SUDDENLY ACCELERATED SO THAT A COLLISION WAS AVOIDED. CITY 2 LANE STREET, TURNING LEFT.
Engine, Jan 16, 2019
AT 70,000 MILES (ROUNDED) ENGINE BEGAN LEAKING OIL FROM BOTH CAM CARRIERS AND THE UPPER OIL PAN. OIL LEAKS ON EXHAUST SYSTEM CAUSING A BURNING OIL SMELL AND CAN SEE SMOKE EMITTING FROM UNDER THE CAR. ESTIMATE TO REPAIR IS $2050 FROM SUBARU DEALERSHIP. HAVE HEARD RUMORS OF OTHER 2.5I ENGINES HAVING SAME PROBLEM. VERY DANGEROUS, CAN CAUSE ENGINE FIRE AS OIL LEAKS DIRECTLY ON EXHAUST PIPE. PROBLEM (BURNING SMELL) IS MOST NOTICEABLE FIRST THING IN THE MORNING WHEN OIL HAS HAD CHANCE TO LEAK OVERNIGHT. MORE PREVALENT IN COLD WEATHER (WHEN METAL AND GASKETS CONTRACT FROM THE COLD).
Engine, Sep 26, 2018
MY VEHICLE KEEPS BURNING ENGINE OIL AFTER 3,000 TO 4,000 MILES DRIVING. I HAVE HAD THE ISSUE SINCE NOVEMBER 2017 AND WENT TO SUBARU DEALER TO CHECK IT AND THEY SAID AS LONG AS ENGINE OIL IS THE SAME LEVEL AFTER 1,200 MILES, ENGINE OIL BURNING IS NORMAL. WHEN I ASKED SUBARU DEALER TO ADD THE OIL, THEY CHANGED THE ENGINE OIL AND CHARGED ME BY SAYING THAT IT IS A NORMAL CONDITION. EVEN SUBARU ISSUED TECHNICAL BULLETIN FOR THE ENGINE OIL BURNING ISSUE, THEY TREAT THE COMPLAINING CUSTOMERS IN A SNEAKY WAY. THE SYNTHETIC OIL SHOULD RUN OVER 5,000 MILES WITHOUT BURNING IN THE ENGINE AND I HAD NO ISSUES WITH OTHER BRAND CARS SUCH AS FORD. NHTSA SHOULD WARN SUBARU TO MANAGE CUSTOMER COMPLAINTS IN A PROPER WAY. IT IS RELATED TO DRIVER'S SAFETY AS I FIND ONLY 1/4 QUART OIL LEFT AFTER 4,000 MILES DRIVING, WHICH I DON'T THINK IS NOT A NORMAL CONDITION FOR THE PASSENGER VEHICLES. THANKS FOR HELPING IN ADVANCE.
Engine, May 3, 2018
MY SUBARU OUTBACK 2014 HAS 50,000 MILES, LOW OIL LIGHT COMES UP ABOUT 4000 MILES AFTER OIL CHANGE. SUBARU MANUAL SAID THAT IS 7500 MILES BETWEEN OIL CHANGE. SUBARU DEALER PERFORMS OIL CONSUMPTION TEST. SUBARU DEALER TOLD ME IT IS NORMAL AND THAT I HAVE TO ADD OIL IF LOW OIL LIGHT COME UP. I FEEL LIKE THEY ARE CHEATING.
Engine, Jan 24, 2018
TL- CONTACT OWNS A 2014 SUBARU OUTBACK. CLASS ACTION LAWSUIT THROUGH SUBARU FOR EXCESSIVE OIL CONSUMPTION. CONTACT TOOK VEHICLE TO SUBARU AND HAD ENGINE CHECKED FOR OIL CONSUMPTION AND ENGINE OIL WAS EMPTY. SUBARU SAID NO RECALL ON VEHICLE. CONTACT WANTS ENGINE BLOCK REPLACED FREE OF CHARGE.. SUBARU STATED ENGINE BLOCK IS NOT UNDER RECALL. 0 RECALLS ASSOCIATED WITH THIS VIN.
Engine, Jan 15, 2018
VEHICLE BEGAN USING OIL AFTER APPROXIMATELY 29,000 MILES. LOW OIL PRESSURE LIGHT WAS ILLUMINATED ON THE DASHBOARD. CONTACTED THE DEALER AND WAS TOLD TO BRING THE VEHICLE IN IMMEDIATELY. THE OIL AND FILTER WERE CHANGED AND I WAS INSTRUCTED TO BRING THE VEHICLE BACK AFTER 1200 MILES FOR A "OIL CONSUMPTION TEST" . THE TEST WAS PERFORMED AT THE DEALERSHIP, PATRICK SUBARU AND THE RESULTS, 1/3 QT. OF OIL WAS CONSUMED AND THE INFORMATION WAS SENT TO SUBARU OF AMERICA. MY CLAIM WAS DENIED. I HAVE SINCE DRIVEN THE CAR 2789 MILES AND HAVE CONSUMED 1.1QTS OF OIL. I CONTACTED THE DEALERSHIP AND WAS TOLD ANOTHER OIL CONSUMPTION TEST MUST BE PERFORMED TO DETERMINE IF THE VEHICLE IS ELIGIBLE FOR REPAIR. PLEASE NOTE THAT A CLASS ACTION SUITE WAS AWARDED AGAINST SUBARU FOR 2012 TO 2014 VEHICLES USING EXCESSIVE OIL. THIS VEHICLE CARRIES THE "PREZ" EMBLEM FOR PARTICLE ZERO EMISSIONS. YET THIS VEHICLE EMITS OVER A QUART OF OIL EVERY 2790 MILES.
Engine, Sep 30, 2017
OUTBACK 2.5L. WE NOTICED OIL CONSUMPTION AFTER THE 3-4TH OIL CHANGE. ALL OIL CHANGES WERE PREFORMED AT SUBARU DEALERSHIP ( BROWNS MANASSSAS OR SHEEHY SPRINGFIIELD). WE ASKED WHY WE WERE HAVING TO ADD OIL AND TOLD THAT THIS WAS NORMAL. THE SITUATION HAS GOTTEN WORSE WITH LOW OIL LIGHT COMING ON AT ABOUT 4,000 MILES ON THE OIL CHANGE. WE NOTIFIED SUBARU HEADQUARTERS AND THEY SUGGESTED AN OIL CONSUMPTION TEST. THAT WAS THE FIRST TIME THAT HAD BEEN SUGGESTED. THE MILEAGE WAS ABOUT APPX 72,000 MILES. WE DID THEY OIL CONSUMPTION TEST ON THE NEXT OIL CHANGE AT APPX 78,800. WE BROUGHT THE VEHICLE IN AFTER 1,200MILES (80,000 MILES). THE VEHICLE USED 3 OZ. OF OIL IN 1,200 MILES. WE WERE TOLD THAT WAS IN NORMAL LIMITS OR SPECS. I HAVE NEVER HAD A VEHICLE THAT USED THAT MUCH OIL WITH SUCH LOW MILEAGE SINCE I HAD THIS START TO HAPPEN ABOUT 22,500 MILES.
Engine, Sep 12, 2017
WHEN AT A STOP EITHER AT A 4 WAY, TRAFFIC LIGHT, OR WAITING TO MAKE A TURN, SOMETIMES THE CAR HESITATES A FEW SECONDS BEFORE GOING AND THEN SURGES FORWARD. I ALSO HAVE HAD IT STALL FOR OVER 20 MINUTES AND WOULDN'T START TILL AFTER 20 MINUTES. THE HESITATION IS DANGEROUS WHEN MAKING TURNS ACROSS OR INTO TRAFFIC BECAUSE IT DOESN'T GO AND YOU CAN GET HIT. IT DOES NOT TRIP THE ENGINE LIGHT SO THE DEALER CAN FIX IT.
Engine, Sep 1, 2017
AT 38,000 MILES LOW-OIL LIGHT CAME ON WHILE DRIVING. I STOPPED AT A MADISON WI DEALER WHO INDICATED THE CONSUMPTION IS NORMAL. I ARGUED THAT I HAVE NEVER HAD A LOW-OIL LIGHT COME ON IN OVER FORTY YEARS OF DRIVING. WAS TOLD THEY WOULD BE GLAD TO CONDUCT AN OIL CONSUMPTION TEST. THERE IS NOW 40,000 MILES ON THE CAR AND IT IS USING A QUART EVERY 3,500 MILES. THERE ARE MULTIPLE COMPLAINTS. NHTSA NEEDS TO FORCE SUBARU TO REPLACE THESE ENGINES.
Engine, Apr 27, 2017
TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. WHILE STATIONARY, THE VEHICLE CONSUMED AN INORDINATE AMOUNT OF OIL. THE VEHICLE WAS DIAGNOSED AS HAVING AN OIL CONSUMPTION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Engine, Mar 22, 2017
IN THE SHOP FOR MOTOR PROBLEM AT DEALER GETTING FIX.
Engine, Jan 23, 2017
I PURCHASED AFTER 1 YEAR OLD FROM SUBARU DEALERSHIP. IN 2014 AT ABOUT 17,000 MILES. AFTER EVER OIL CHANGE, THE OIL LIGHT GOES ON AT ABOUT - 1,500 MILES PRIOR. TONTHE OIL CHANGE BEING DUE. I WENT TO THE LOCAL DEALERSHIP AND THEY STAYED IT IS NORMAL WITH THAT LIGHTER AEGHT SYNTHETIC OIL. RECOMMENDED OIL CONSUMPTION TEST IF IT KEPT HAPPENING. NOW I FIND OUT TODAY FROM CORPORATE SUBARU # THAT WARRANTY EXPIRED AT 69,000. I HAVE 66,000 ON MY OUTBACK. THE LOCAL DEALER NEVER INFORMED ME ABOUT THE 60,000 LIMIT. I & MY HUSBAND OWN AN INDEPENDENT GOODYEAR DEALERSHIP, HAVE 4 MECHANICS, WHY WOULD I WANT TO PAY ANOTHER DEALERSHIP TO GO A CONSUMPTION TEST.
Engine, Dec 15, 2016
PURCHASED FEB 2014, SINCE THEN I HAVE HAD ISSUES WITH THE OIL LIGHT COMING ON. THE FIRST TIME WAS AT 3400 MILES AND THE OIL IS LOW. I HAVE ADDED UP TO A QUART OF OIL. MY CAR HAS ABOUT 34,000 MILES ON IT NOW AND I HAVE HAD THE OIL LIGHT COME ON WITH LOW OIL ABOUT 7 TIMES. THE LIGHT COMES ON USUALLY BETWEEN 3400 & 4000 MILES. THIS IS MY SECOND OUTBACK AND I NEVER HAD ANY ISSUES WITH THE FIRST ONE. I HAVE BEEN OUT OF TOWN ALL BUT 1 OF THESE TIMES WHEN THE LIGHT CAME ON. I LIVE 1-1/2 HOURS FROM THE NEAREST SERVICE CENTER AND THEY KEEP HAVING ME COME EVERY 1200 MILES TO DO A OIL CHECK. THE FIRST TIME THE LIGHT CAME ON IT WAS FEBRUARY 5, 2014 AND HAS COME ON 5-6 TIMES SINCE THEN. *TR