2015 Subaru Outback
Problems, recalls and owner-reported issues
Visibility/wiper is the leading concern among 509 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Outback model years with reports.
Of the 2015 reports, 19 involved a crash and 5 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Steering, columnDo not drive until repairedMay 11, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
The loss of steering ability would increase the risk of a crash.
Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Campaign 16V292000 on NHTSA.gov
Electronic stability control (ESC)Apr 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy and Outback vehicles manufactured on July 20, 2015. The brake fluid used in these vehicles may contain excess moisture which may adversely affect the performance of the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Poor performance of the electronic stability control system when it is activated may result in a loss of vehicle control, increasing the risk of a crash.
Subaru will notify owners, and dealers will perform an ABS activation, then flush and replace the brake fluid, free of charge. The recall began on May 20, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTC-64.
Campaign 16V251000 on NHTSA.gov
Power train, driveline, driveshaftAug 10, 2015
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Campaign 15V502000 on NHTSA.gov
Forward collision avoidance, crash imminent brakingJun 12, 2015
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured September 9, 2014, to April 14, 2015, XV Crosstrek vehicles manufactured October 16, 2014, to April 15, 2015, and 2016 WRX vehicles manufactured March 23, 2015, and equipped with the Eyesight Driver Assist System. If the switch that activates the brake lights fails, the automatic pre-collision braking component of the driver assist system will not function.
If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.
Subaru will notify owners, and dealers will reprogram the driver assist system, free of charge. The recall began on July 20, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQS-54.
Campaign 15V366000 on NHTSA.gov
Trailer hitchesSep 19, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Outback vehicles manufactured January 22, 2014, to August 18, 2014, and equipped with a Subaru accessory trailer hitch assembly. During installation, the trailer hitch mounting nuts may have been overtightened, potentially resulting in failure of the trailer hitch mounting studs.
The mounting nut(s) may not provide sufficient force to remain attached to the studs or the studs themselves might break. If this were to happen while a trailer is being towed, the driver might not be able to operate the vehicle as desired or the trailer may detach from the vehicle. Either situation could increase the risk of a crash.
Subaru will notify owners, and dealers will replace all eight mounting nuts for the trailer hitch assembly, and will inspect all eight mounting studs for damage, free of charge. The recall began on October 7, 2014. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQN-50.
Campaign 14V577000 on NHTSA.gov
Representative owner complaints: other or unspecified
108 reports, newest first. Show all
Structure, Other or unspecified, Dec 30, 2018
WE WERE DRIVING OUR 2015 SUBARU OUTBACK AT ABOUT 55MPH ON US20, THE TEMPERATURE WAS IN THE MID 30'S, IN EAST OREGON WHEN OUR SUNROOF SPONTANEOUSLY EXPLODED. THERE WERE NO OTHER VEHICLES AROUND AND THERE WAS NO IMPACT FROM FOREIGN OBJECTS. THERE WAS A LOUD, DISTRACTING, BANG FOLLOWED BY A CLOUD OF SHATTERED GLASS COMING FROM THE BACK OF THE CAR. THE SUNROOF COVER WAS CLOSED AND THE TEMPERED GLASS FRAGMENTS COLLECTED IN THE WELL AND RATTLED AROUND FOR THE REMAINING 3 1/2 HOURS OF OUR JOURNEY.
Other or unspecified, Dec 13, 2018
WINDSHIELD CRACK APPEARED WITHOUT OBVIOUS CAUSE.
Other or unspecified, Engine, Nov 16, 2018
EXHAUST SYSTEM ISSUE. EXHAUST MAINFOLD LEAK AT CATALYST CONVERTER. FOR OUR OUTBACK WE NOTICED A SIGNIFICANT LEVELS OF EXHAUST FUMES IN PASSENGER CABIN. THEY WERE NO INDICATION OF FAILURE OF EXHAUST SYSTEM OR CATALYST CONVERTER ON THE CAR. BUT WE ARE GETTING SOME MUCH FUMES SMELL WHEN WE STOPPED AT THE TRAFFIC SIGNAL OR PARKING LOT. IT ALL MOST MADE US SICK. LUCKILY I GOT IT CHECKED AT THE SERVICE CENTER AND THEY FIND THE LEAK. THIS IS POTENTIALLY A VERY RISKY THING FOR PEOPLE WHO DON'T NOTICE THE SMELL MIGHT GET SLOW POISONED WITH CARBON MONOXIDE OR OTHER ELEMENTS IN EXHAUST FUMES. THERE MAY BE DIRECT INJURY FROM THIS ISSUE BUT AS I SAID I WAS ALMOST GOT SICK BECAUSE OF FUMES. FOR PEOPLE WITH PZEV VEHICLE, THE EXHAUST SYSTEM IS COVERED UNDER WARRANTY. PLEASE BRING THIS ISSUE WITH MANUFACTURING. FOR PEOPLE OUT THERE IF YOU NOTICE A LOUD EXHAUST NOTE AT START OF YOUR VEHICLE OR SMALL RATTLING NOISE WHEN WE YOU ACCELERATE AFTER A COMPLETE STOP, IT MIGHT BE YOUR EXHAUST SYSTEM, PLEASE GET IT CHECKED AS SOON AS POSSIBLE. PS ATTACHED IS THE DIAGNOSIS REPORT FROM DEALER SERVICE CENTER BE SAFE OUT THERE !! THANK YOU.
Other or unspecified, Oct 5, 2018
THE PIPES THAT CONNECT TO MANIFOLD TO MUFFLER NEED TO BE REPLACED AFTER 50,000 MILES. SUBARU SAID THIS IS NOT COVERED UNDER WARRANT, BECAUSE IT IS NOT THE MANIFOLD.
Other or unspecified, Service brakes, Engine, Jun 9, 2018
WHILE PARKING THE CAR AT AN OPEN PARKING LOT IN SHOPPING CENTER AT LOW SPEED (<5MPH) THE ENGINE SURGED SUDDENLY AND THE VEHICLE ACCELERATED UNCONTROLLABLY. IT REQUIRED TREMENDOUS PRESSURE ON BRAKE TO EVENTUALLY OVERRIDE THE ENGINE.
Power train, Other or unspecified, Engine, May 19, 2018
AFTER 2 YEARS OF OWNERSHIP ON MY BRAND NEW SUBARU OUTBACK 2015, I HAVE NOTICED A LOUD SQUEAKY SOUND COMING FROM THE ENGINE WHEN I START MY CAR AFTER IT RAINED/SNOWED. THE SOUND WOULD GO AWAY AFTER A FEW MINUTES, HOWEVER, IT DIDN'T SEEM NORMAL. I TOOK THE CAR TO THE DEALERSHIP TO HAVE IT CHECKED OUT. THE DEALERSHIP TOLD ME THAT NOTHING IS WRONG AND IT IS PERFECTLY FINE. HOWEVER, THE SQUEAKY NOISE STILL OCCURS AFTER RAIN/SNOW. IT SEEMS TO ME THAT WATER IS LEAKING INTO A BELT WHEN IT'S NOT SUPPOSE TO AND IT IS CAUSING THE NOISE WHEN THE ENGINE IS STARTED. SUBARU NEEDS TO LOOK INTO THIS ISSUE BECAUSE THIS PROBLEM ONLY HAPPENS AFTER IT RAINS/SNOWS AND CANNOT BE REPLICATED WHEN THE CAR IS BROUGHT TO THE DEALERSHIP. THEREFORE, IT IS HARD TO HAVE THIS ISSUE FIXED.
Power train, Air bags, Other or unspecified, Mar 6, 2018, crash
UNEXPECTED ACCELERATION AFTER PARKING, JUMP CURB INTO TREE, CAUSING $7,000 IN DAMAGE. AIR BAGS DID NOT DEPLOY, BOTH MYSELF AND PASSENGER HIT KNEES ON DASH, EVEN WITH OUR SEAT BELTS STILL ON. HAD OTHER COMPUTER ISSUES EARLIER THAT DAY, BACK UP SENSORS DIDN'T WORK WHILE BACKING CAR RIGHT BEHIND MINE. CAR HAS NOW BEEN AT SUBARU FOR A MONTH, WAITING FOR ENGINEERS RESULTS AFTER THEIR INSPECTION 2/14/2018
Other or unspecified, Feb 27, 2018
THE SUNROOF ON THE VEHICLE EXPLODED RANDOMLY. CAUSING GLASS TO GO EVERYWHERE ALL OVER THE CAR WHILE ON THE FREEWAY.
Other or unspecified, Dec 16, 2017, crash
PULLING INTO A PARKING SPACE, STOPPING WHEN VEHICLE ACCELERATED AT HIGH SPEED JUMPED CURB AN HIT A TREE, HAPPENED IN A COUPLE SECONDS. ## VIN PASSED ## SUBARU OUTBACK 2015 ##
Air bags, Vehicle speed control, Other or unspecified, Nov 29, 2017, crash
THIS CONCERNS A 2015 SUBARU OUTBACK LIMITED 6 CYLINDER. AT APPROX 21,000 MI I WAS SLOWING TO SPEED TO PARK IN A PUBLIC PARKING SPACE ON A CITY STREET AND THE OUTBACK SUDDEN ACCELERATION. THE OUTBACK HIT A CITY METAL POST/SIGN, JUMPED THE CURB AND COLLIDED WITH A BUILDING AND DAMAGING A STORE FRONT WITH GREAT FORCE. THE AIRBAGS DID NOT DEPLOY AND THE AUTOMATIC COLLISION PREVENTION FAILED TO WORK. ONCE BEFORE THE CAR HAD AN ACCELERATION SURGE WHILE DRIVING A PUBLIC CITY STREET AT LOW SPEED BUT DID NOT HIT ANYTHING. PRIOR TO THE ACCIDENT I'VE ALSO EXPERIENCED SLIGHT HESITATION IN ACCELERATION WHEN I FIRST ACCELERATE FROM A STATIONARY POSITION AND PROBABLY UNRELATED, THE GEAR SHIFT OFTEN GETS STUCK IN PARK AND I HAVE TO USE FORCE THE GEAR SHIFT TO REVERSE. HAVING TROUBLE WITH TURNING NECK FROM SIDE TO SIDE AND NEED TO SEE DOCTOR FOR EVALUATION SO, NOT SURE IF THIS IS CONSIDERED INJURY?
Other or unspecified, Nov 5, 2017
SRVD SYSTEM KEEPING GETTING DISABLED FROM NO REASON, RANDOMLY.
Other or unspecified, Oct 29, 2017
SUNROOF EXLOSION. ON FEBRUARY 1, 2016 MY WIFE WAS DRIVING TO WORK AT ABOUT 8:00 AM RUSH HOUR AND WHILE IN THE MOVING LINE ENTERING THE EASTWARD US I69 AT THE TEXAS HWY 6 SOUTH ENTRANCE IN SUGAR LAND TEXAS, AT AN AVERAGE SPEED BETWEEN 5-10 MPG THE SUNROOF OF OUR 2016 SUBARU 3.6R WITH 11305 MILES EXPLODED AND SHATTERED INTO HUNDREDS OF SMALL PIECES THAT COLLECTED ON THE SUNLIGHT PROTECTIVE SCREEN. AFTER I TALKED TO MY WIFE AND VERIFIED THAT SHE HAD RECEIVED NO DAMAGE FROM THE INCIDENT I CALLED THE GILLMAN SOUTHWEST HOUSTON SUBARU DEALERSHIP WHERE WE BOUGHT THE CAR ON MAY 30 2015 AND MADE A SERVICE APPOINTMENT FOR THE NEXT DAY. DURING THE SERVICE CHECK-IN ON FEBRUARY 2, 2016 TOGETHER WITH THE GILLMAN SERVICE CONSULTANT WE LOOKED AS THOROUGHLY AS IT WAS POSSIBLE THROUGH THE GLASS DEBRIS TO TRY TO FIND ANY FOREIGN OBJECT THAT MIGHT HAVE CAUSED THE DAMAGED BUT WE DID NOT FIND ANYTHING. I VERY SPECIFICALLY REQUESTED THAT WHEN THE SUNROOF WAS TAKEN OUT OF THE CAR FOR REPLACEMENT THAT THEY PERFORM ANOTHER SEARCH SINCE IT WOULD BE EASIER TO DO THE SEARCH WITH THE SUNROOF ASSEMBLY OUT ON THE FLOOR. WHEN THE CAR WAS REPAIRED AND RETURNED THE GILLMAN REPRESENTATIVE CONFIRMED THAT THEY HAD DONE ANOTHER SEARCH BUT FAILED TO FIND ANY FOREIGN OBJECT ON THE GLASS DEBRIS. BECAUSE THE DEALERSHIP DID NOT HAVE A SUNROOF ON STOCK I LEFT THE CAR ON THE DEALERSHIP UNTIL FEBRUARY 5, 2016 WHEN THE CAR WAS RETURNED. DURING THE CHECKOUT I WAS INFORMED THAT THE REPAIRS WERE NOT COVERED UNDER THE CAR WARRANTY BECAUSE IT WAS ASSUMED THAT A FOREIGN OBJECT HAD CAUSED THE DAMAGE AND I WAS CHARGED $666.34 THE DECEMBER 2017 EDITION OF CONSUMER REPORTS MADE ME REALIZE THAT THIS IS A POTENTIAL SAFETY ISSUE THAT SHOULD BE REPORTED.
Other or unspecified, Visibility/wiper, Oct 16, 2017
THERE IS A CRACK IN THE WINDSHIELD THAT SHOWED UP ABOUT 5 MONTHS AND HAS INCREASED IN SIZE. BEFORE BRINING IT TO THE DEALER (NAPOLEON SUBARU IN SCHAUMBURG, IL), I HAD THE VEHICLE CHECKED BY A LOCAL MECHANIC AND WAS TOLD THE CRACK WAS DUE TO THE FAULTY WINDSHIELD AND NOT BECAUSE OF ANY IMPACT. THERE HAS BEEN NO IMPACT TO THE WINDSHIELD TO MY KNOWLEDGE AND YET THE CRACK APPEARED AND HAS SPREAD. SUBARU DEALER SAID THAT THE CRACK MAY HAVE BEEN CAUSED BY AN IMPACT BUT AGAIN I DON'T RECOLLECT ANY IMPACT THAT COULD CAUSE THIS. THE SUBARU DEALER SAID HE DID HIS PEN POINT CHECK AND THE CRACK WAS NOT CAUSED BY SUBARU'S FAULT. WHAT THE SUBARU DEALER TOLD ME ABOUT THE PEN POINT CHECK MAKES NO SENSE TO ME ESPECIALLY AS THERE HAS BEEN NO IMPACT TO MY WINDSHIELD. I AM VERY DISAPPOINTED THAT SUBARU AND THE DEALER ARE LYING ABOUT THE FAULTY WINDSHIELD AND ARE REFUSING TO REPLACE IT (WHICH I AM ASSUMING IS ALSO A FAULTY OEM PART). I HAVE OWNED SEVERAL CARS BEFORE AND I'VE NEVER HAD THIS ISSUE BEFORE. I REPEAT, NEVER BEFORE ON ANY CAR, ESPECIALLY A NEW CAR. I CHECKED WITH A LOCAL MECHANIC AND AGAIN, WAS TOLD THIS WAS LIKELY CAUSED BY FAULTY WINDSHIELD. EITHER TO AVOID ADMITTING FAULT OR TO AVOID PAYING FOR A RECALL FOR THIS ITEM OR FOR AVOIDING LIABILITY IN A LAWSUIT, I DON'T KNOW BUT I FEEL LIKE SUBARU IS DELIBERATELY LYING OR MISREPRESENTING THE FACTS ABOUT IT. I DON'T KNOW WHAT I SHOULD EXPECT FROM WRITING THIS COMPLAINT BUT I AM WRITING BECAUSE I AM EXTREMELY DISAPPOINTED WITH THIS. WE WERE CONSIDERING A SUBARU FORRESTER FOR NEXT YEAR BUT I AM NOT GOING TO DO THAT NOW GIVEN HOW BADLY SUBARU IS TREATING ME ON THIS FAULT OF THEIRS. I SUSPECT SUBARU WILL NOT DO THE RIGHT THING DESPITE IT BEING SUBARU'S FAULT AT PUTTING IN A BAD WINDSHIELD AND INSTEAD PUSH THE COST TO THE CAR BUYERS. I CAN BE REACHED ON THE CELL AT [XXX]. THANKS. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Aug 29, 2017
VOICE ACTIVATED NAVIGATION SYSTEM. THE VOICE ACTIVATED NAVIGATION SYSTEM IS EXTREMELY UNRELIABLE. THIS COULD LEAD TO AN ACCIDENT WHILE DRIVING. I
Other or unspecified, Aug 22, 2017
PASSENGER SIDE BLIND SPOT INDICATOR IS INTERMITTENT (PERHAPS 50%). IT DOES NOT ALWAYS INDICATE THAT AN OBJECT IS IN IT'S VIEW WHEN IT ACTUALLY IS. IF YOU DEPEND UPON THIS DEVICE TO MAKE LANE CHANGES, YOU COULD HAVE A COLLISION. IT FAILS WHILE MOVING AT ANY SPEED ABOVE ABOUT 5-10 MPH AND WEATHER DOES NOT SEEM TO BE A FACTOR. I HAVE HAD IT IN TO THE DEALER 3 TIMES AND HE IS UNABLE TO FIX IT EVEN AFTER REPLACING BOTH BLIND SPOT SENSORS. THIS PROBLEM STARTED WHEN THE VEHICLE WAS BRAND NEW AND CONTINUES TO DATE. THE DEALER GAVE ME A 2016 LOANER MODEL WHEN WORKING ON MY CAR AND IT HAD THE EXACT SAME PROBLEM.
Other or unspecified, Aug 22, 2017
I HAVE AN INTERMITTENT ISSUE WITH SLIDING THE DRIVER'S WINDOW, IT GOES UP AND RAPIDLY GOES DOWN, IT LOOKS LIKE IT DOESN'T FIT TO THE UPPER FRAME, IT IS ESPECIALLY INCONVENIENT WHILE RAINING. THAT PROBLEM APPEARS WHILE DRIVING OR PARKING.
Other or unspecified, Aug 6, 2017
BLIND SPOT DETECTION (ALSO CALLED SRVD) DID NOT WORK WHEN WE PICKED UP THE NEW CAR IN FEB 2015 THE FIRST TIME FROM DEALER. WE DID NOT NOTICE IT AT THE TIME. WE BROUGHT IT TO THE DEALER TO HAVE IT REPAIRED. THEY REPLACED A PART AT NO CHARGE UNDER WARRANTY. THE SRVD FEATURE WORKED FOR 6 MONTHS. THE DEALER REPAIRED THE SRVD. IT FAILED AGAIN JUST 2 MONTHS LATER. WE ARE GOING BACK INTO THE SHOP FOR THE 3RD TIME TO FIX THE SRVD.
Other or unspecified, Apr 21, 2017
RIGHT REAR PASSGER WINDOW BLEW OUT AND SHATTERED WHILE DRIVING DOWN HIGHWAY.
Other or unspecified, Apr 10, 2017
WHILE DRIVING ON HIGHWAY WITH THE SUNROOF CLOSED, THE SUNROOF GLASS SHATTERED SENDING MOST OF THE GLASS OUT OF THE CAR, BUT SOME LANDED ON THE DRIVER, PASSENGER, AND CENTER ARMREST. THERE WERE NO OTHER VEHICLES WITHIN A MILE OF IT. WE WERE WEARING SUNGLASSES WHICH PROTECTED OUR EYES. THE CAUSE WAS AND STILL REMAINS UNKNOWN.
Other or unspecified, Dec 9, 2016
SUBARU REAR VEHICLE DETECTION (SRVD) SYSTEM HAS FAILED AFTER OWNING CAR FOR 16 MONTHS. THE 2015 OUTBACK HAS VERY BAD BLIND SPOTS AND PRESENTS A VERY UNSAFE CONDITION WHILE OPERATING THE VEHICLE IN TRAFFIC WITH THIS SYSTEM INOPERATIVE.
Other or unspecified, Electronic stability control (ESC), Dec 6, 2016
ON SEPT.27TH, 2015, THE LIFTGATE OPENED ON ITS OWN. MANY TIMES THE LIGHTS ,ONE AT A TIME, OVER THE MIRROR, WILL TURN ON AND BE HOT TO THE TOUCH WHEN I GET INTO THE CAR AFTER BEING OUT OF CAR FOR HOURS OR OVER NIGHT.THE LIFTGATE IS A RECURRING PROBLEM,AS ARE THE LIGHTS.ALSO, THE BLUETOOTH TELLS ME I AM CALLING MYSELF FREQUENTLY.ELECTRICAL PROBLEMS?? ONCE THE LIFTGATE OPENED WHILE THE CAR WAS IN MOTION. I HAVE NOTES ON DATES & TIMES
Other or unspecified, Dec 3, 2016
THE POWER LIFT TAILGATE DOES NOT OPEN ROUTINELY IN COLD WEATHER. WHEN THE TEMPERATURE DROPS BELOW 40 DEGREES FAHRENHEIT, THE POWER LIFT TAILGATE MAY NOT OPEN OR LOCK PROPERLY UNTIL THE CAR HAS ACHIEVED A STABLE INTERIOR CABIN TEMPERATURE OF 70 DEGREES FAHRENHEIT OR HIGHER. THIS PROBLEM STARTED IN OCTOBER OF 2015, NOT LONG AFTER THE VEHICLE HAD EYESIGHT SYSTEM RECALL SERVICE. THE PROBLEM IS MOST LIKELY TO OCCUR WHEN THE VEHICLE HAS BEEN NOT BEEN RUNNING OR HAS BEEN PARKED FOR SEVERAL HOURS DURING COLD WEATHER. I HAVE CALLED AND HAVE SPOKEN WITH AT LEAST THREE DIFFERENT SUBARU DEALERSHIP SERVICE DEPARTMENTS ABOUT THE PROBLEM AND ALL CLAIM TO BE UNAWARE OF THE PROBLEM, EXCEPT IN OCTOBER (2016) ONE SERVICE MANAGER DID STATE HE BELIEVED A BULLETIN ABOUT THE PROBLEM COULD BE FORTHCOMING.
Electrical system, Other or unspecified, Nov 11, 2016
TWO PROBLEMS. 1. REPLACED WINDSHIELD THREE TIMES IN 15 MONTHS. TWO WERE ORIGINAL SUBARU BRANDED WINDSHIELDS. ORIGINAL AND INDUSTRY REPLACEMENT WINDSHIELD ARE TOO BRITTLE AND THUS UNSAFE. ANY LITTLE PEBBLE CHIPS THEM AND THEY ALWAYS HAVE A LONG CRACK WITHIN A FEW HOURS. 2. RADIO SYSTEM DOES NOT ALWAYS FUNCTION PROPERLY. AT TIMES IT SCROLLS DOWN AND WE ARE UNABLE TO CHANGE CHANNELS OR ADJUST THE VOLUME. THE DEALER WAS MADE AWARE OF THE PROBLEM IN JULY AND WOULD REPLACE IT SINCE IT IS UNDER WARRANTY. SUPPLIER HAS NOT RESPONDED TO SEND PART AFTER FOUR MONTHS. SUBARU IS NON RESPONSIVE TO OUR CONCERNS.
Other or unspecified, Sep 10, 2016
LINES HAVE APPEARED ACROSS MY NAVIGATION SCREEN. LINES MAKE THE SCREEN ALMOST IMPOSSIBLE TO READ THE SCREEN ESPECIALLY IN STRONG LIGHT DUE TO THE GLARE. THE BACK UP CAMERA VIEW IS ALSO IMPEDED BY THE LINES AND THE GLARE. THE DEALER TELLS ME THAT THIS IS NORMAL AS IT IS PART OF THE TOUCH SCREEN. THESE LINES WERE NOT ON THE SCREEN FOR THE FIRST YEAR I HAD THE VEHICLE. THE DEALER WILL NOT ADDRESS THE ISSUE EVEN THOUGH THE CAR IS STILL UNDER WARRANTY. THE LINES APPEAR AT ALL TIMES (WHEN THE VEHICLE IS MOVING OR STOPPED).
Other or unspecified, Jul 29, 2016
I WAS FORCED TO REPLACE A 2ND FAILED WHEEL BEARING (LEFT FRONT WHEEL) ON MY 2015 SUBARU OUTBACK 4CYL. LIMITED AFTER 35270 MILES TODAY 29JULY2016. THE FIRST FAILED WHEEL BEARING TO BE REPLACED OCCURRED ON 15JANUARY2016 INVOLVING THE LEFT REAR WHEEL. IN BOTH CASES ABNORMAL NOISE LEVELS WHILE DRIVING FROM THE RESPECTIVE INVOLVED CORNERS OF THE CAR LEAD ME CONTACT TO DEALER TO CONFIRM SUSPICIONS OF POTENTIAL WHEEL BEARING FAILURE IN THE MAKING. BOTH BEARINGS WERE REPLACED UNDER WARRANTEE CONDITIONS AND I AM FOR THE MOST PART SATISFIED WITH THE REPAIRS PERFORMED. HOWEVER, HAVING TWO BEARINGS FAIL THAT NORMALLY COULD BE EXPECTED TO LAST THE LIFE OF THE CAR LEADS ME TO CONCLUDE THAT THERE IS A BATCH OF DEFECTIVE BEARINGS PRODUCED FOR SUBARU THAT MAY ALSO BE FOUND ON OTHER CARS ASSEMBLED APPROXIMATELY THE SAME TIME MY CAR WAS MADE IN DECEMBER 2014 AT SUBARU'S INDIANA ASSEMBLY PLANT. I FEEL THIS IS WORTH A FURTHER INVESTIGATION BY YOUR ORGANIZATION AS MOST CONSUMERS PROBABLY DON'T HAVE A CLUE WHAT A FAILING WHEEL BEARING SOUNDS LIKE AND MORE LIKELY HAVE NO IDEA HOW POTENTIALLY DANGEROUS IT IS TO IGNORE TO WARNING SIGNS TO THEIR DETRIMENT. THE SUBARU DEALER TO CONTACT REGARDING MY SPECIFIC CAR IS METRIC AUTO SALES, INC., 1767 EAST JERICHO TURNPIKE, HUNTINGTON, NY 11743 (631) 499-6777