2016 Subaru Outback
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 642 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Outback model years with reports.
Of the 2016 reports, 22 involved a crash and 3 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleDec 19, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.
Campaign 19V910000 on NHTSA.gov
Steering, columnDo not drive until repairedMay 11, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
The loss of steering ability would increase the risk of a crash.
Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Campaign 16V292000 on NHTSA.gov
Power train, driveline, driveshaftNov 24, 2015
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Campaign 15V794000 on NHTSA.gov
Power train, driveline, driveshaftAug 10, 2015
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Campaign 15V502000 on NHTSA.gov
Representative owner complaints
642 reports, newest first.
Wheels, Mar 16, 2016
WHILE DRIVING ON THE LEFTIST LANE (FOUR-LANE IN TOTAL) OF A BUSY HIGHWAY, I SUDDENLY FELT THAT MY CAR LOST BALANCE AND RAN TOWARD/ALONG THE GUARDRAIL IN THE MIDDLE OF HIGHWAY, WHICH SLOWED MY CAR IN SEVERAL SECONDS AND SAVED MY LIFE. LATER I FOUND THAT MY LEFT FRONT WHEEL WAS TOTALLY GONE (NOT ONLY THE TIRE, BUT ALSO THE WHOLE WHEEL SYSTEM). SEE MY PHOTOS TAKEN ON THE SCENE. IT WAS A CLEAR DAY WITH GREAT VISIBILITY AND THERE WERE MANY CARS ON THE HIGHWAY. THE ROAD WAS DRY, STRAIGHT AND SMOOTH, WITH ONLY GUARDRAILS IN THE MIDDLE OF HIGHWAY AND NO CONCRETE DIVIDENDS. THERE WAS NOTHING ON THE ROAD THAT I CAN HIT FIRST BEFORE THE WHEEL CAME OFF. THE AIRBAG WAS NOT ON. I DID NOTHING WRONG (NO CITATION AND TICKET). THIS IS A BRAND NEW CAR I BOUGHT JUST 20 DAYS AGO. HOW COULD A BRAND NEW CAR LOSE ONE WHEEL WHILE DRIVING WITHIN 20 DAYS OF PURCHASE? THIS MIGHT INDICATE A MECHANICAL PROBLEM OR A DEFECT WITH THE CAR. OF COURSE, SUBARU DENIED NOTHING WRONG WITH THE CAR. FOR A TERRIBLE ACCIDENT LIKE THIS, I COULD HAVE BEEN KILLED. A THOROUGH INVESTIGATION WILL HELP TO SAVE LIVES.
Equipment, Mar 14, 2016
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE INFORMATION ON THE TOWING LABEL WAS INCORRECT, STATING THAT THE VEHICLE COULD TOW 3,000 LBS. THE DEALER CONFIRMED THAT THE VEHICLE WAS ABLE TO TOW ONLY 2,000 LBS. FOR A HITCH. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Visibility/wiper, Mar 11, 2016
WHEN DRIVING ABOUT 60MPH ON A SMOOTH FLAT HIGHWAY, A SMALL CLICK WAS HEARD. DIDN'T THINK ANYTHING OF IT AT FIRST. AFTER ABOUT 10 MORE MINUTES OF DRIVING I HEARD A LOUD POP. A 8 INCH VERTICAL CRACK STARTED ON THE WINDSHIELD. IT STARTED LOW, BY THE WIPERS, AROUND THE MID-LINE OF THE WINDSHIELD. THE CRACK HAS CONTINUALLY GROWN AND IS NOW RUNNING HORIZONTALLY ACROSS THE DRIVER-SIDE.
Other or unspecified, Mar 1, 2016
CRACK IN WINDSHIELD HAD CRACKS APPEAR IN WINDSHIELD ON 2 SEPARATE DAYS IN JAN. 2016 . HAD THE WINDSHIELD REPLACED IN MID JAN BY SUBARU DEALER. ON FEB 25 WHILE DRIVING ON I-95 IN GA. ANOTHER CRACK APPEARED IN NEW WINDSHIELD WITH NO APPARENT CAUSE . WE WERE DRIVING ABOUT 70 MPH AT ABOUT 70 MPH
Visibility/wiper, Feb 24, 2016
WHILE THE CAR WAS GARAGED WITH THE GARAGE DOOR CLOSED, IT DEVELOPED AT ROUGHLY 12" CRACK RUNNING FROM THE RIGHT (PASSENGER SIDE) PILLAR. THERE IS NO ROCK STRIKE OR OTHER IMPACT, NOR HAD THERE BEEN ONE PRIOR TO IT BEING GARAGED. IT DEVELOPED OVERNIGHT.
Wheels, Feb 19, 2016
BRIDGESTONE DUELER H/P SPORT AS 225/60R18 100H M&S D97WBZ. THESE ARE VERY DANGEROUS TIRES THAT CAME WITH BRAND NEW SUBARU. TERRIBLE ICE/SNOW TRACTION. SHOULD BE BETTER QUALITY ON AWD CAR. HAD TO BUY NEW MICHELINS WITH 55 MILES ON CAR.
Visibility/wiper, Feb 3, 2016
DURING A RECENT TRIP TO FLORIDA, THE FRONT WINDSHIELD ON MY NEW 2016 SUBARU OUTBACK DEVELOPED OVER HALF A DOZEN SMALL PITS IN THE EXTERIOR GLASS SURFACE FROM CONTACT WITH VERY TINY PEBBLES. THE TINY PEBBLE STRIKES SHOULD NOT HAVE CAUSED SUCH PITS BASED ON MY EXTENSIVE DRIVING EXPERIENCE. I BELIEVE THERE TO BE A DEFECT IN THE GLASS ITSELF, MAKING IT UNUSUALLY BRITTLE. THE PEBBLE STRIKES OCCURRED WHILE DRIVING AT LOW SPEEDS ON HIGHWAY OFF RAMPS. THE TEMPERATURE OUTSIDE DURING THE PEBBLE STRIKES, WHICH TOOK PLACE OVER SEVERAL DAYS OF DRIVING, RANGED FROM 60 TO 85 DEGREES F. THE DEALER EXAMINED THE WINDSHIELD AND SAID THERE WAS NOTHING INFERIOR ABOUT IT.
Visibility/wiper, Jan 28, 2016
I WAS DRIVING ON THE HIGHWAY AND HEARD THE WINDOW CRACK (POSSIBLY A SMALL PEBBLE, BUT NOT A ROCK SOUND) AND SAW A CRACK ON THE DRIVERS SIDE WINDOW THAT EXTENDED TO NEAR THE LANE DEPARTURE SYSTEM. I DISABLE THE LANE DEPARTURE SYSTEM OUT OF CAUTION. WHEN I STOPPED I FOUND A TINY PIT LIKELY FROM A SMALL ROCK/PEBBLE NEAR THE EDGE OF THE WINDSHIELD. IT SEEMS LIKE IT FORMED A CRACK VERY EASILY WITH NO NOTICEABLE IMPACT..
Air bags, Jan 5, 2016
TAKATA RECALL-WANTED TO PURCHASE A 2016 SUBARU OUTBACK 3.6L, AND AFTER MULTIPLE INQUIRIES, FINALLY WAS TOLD THAT TAKATA AIRBAGS STILL BEING USED IN THE PASSENGER FRONT SEAT WHEREAS OTHER MANUFACTURERS' AIRBAGS ARE NOW BEING USED IN DRIVERS AND SIDE CURTAIN PARTS OF THE AUTO. SO PASSENGER FRONT SEATS ARE STILL VULNERABLE. WE WOULD LIKE TO KNOW IF THIS MIX OF AIRBAG MANUFACTURERS IS KNOWN TO ALL CONSUMERS SO THEY KNOW THE RISK THEY ARE PURCHASING. WE DECLINED TO BUY THE SUBARU OUTBACK THIS YEAR UNTIL WE FIND A MANUFACTURER WHO USES NO TAKATA AIRBAGS.
Other or unspecified, Jan 4, 2016
2016 SUBARU OUTBACK WHILE DRIVING CAR ON I-95 , NOTICED 4-4 IN. CRACK IN LOWER DRIVER SIDE WINDSHIELD ,AFTER INVESTIGATING NOTICED SMALL PIT SIZE OF PENCIL POINT WHERE THE CRACK STARTED. CRACK KEPT GROWING. NEXT DAY CONTINUED MY TRIP ON I-95 , ABOUT 3 HRS LATER ANOTHER CRACK APPEARED IN THE UPPER CENTER OF THE WINDSHIELD , AFTER INVESTIGATING NOTICED SMALL PIT THE SIZE OF PENCIL POINT WHERE THE CRACK STARTED. SAME AS FIRST CRACK I DID NOT NOTICE ANY DEBRIS HITTING THE WINDSHIELD . I RESEARCHED ON THE INTERNET AND FOUND NUMEROUS SIMILAR INCIDENTS WITH SUBARU OUTBACKS. I BELIEVE THIS IS A MAJOR SAFETY ISSUE WITH THE GLASS IN THE WINDSHIELD
Steering, Dec 11, 2015
DRIVING IN THE CENTER OF MY LANE ON A WET HIGHWAY. CRUISE CONTROL ON AT 65 MPH. LANE SWAY ON. THE CAR ACTED AS IF THE LANE SWAY ACTIVATED AND GAVE A STRONG STEERING WHEEL BUMP LIKE IT DOES IF YOU ARE CLOSE TO THE SIDE ROAD STRIPE. I WAS DEAD CENTER IN MY LANE, AND THERE WAS NO REASON FOR IT TO BUMP THE STEERING. IT DID THIS TO ME THREE TIMES WITHIN A TEN MILE DRIVE. AFTER THE THIRD TIME I TURNED THE LANE SWAY OFF AND WAS SOON DRIVING IN TOWN AND IT DID NOT DO IT AGAIN. MY WIFE SAYS SOMETIMES WHILE COMING TO A STOP AT A LIGHT, THE CAR WILL PULL VERY HARD AND ABRUPTLY TO THE LEFT. THE CAR HAS 3400 MILES ON IT, SO THERE SHOULD BE NOTHING WRONG WITH BRAKE PADS OR ROTORS.
Electronic stability control (ESC), Nov 18, 2015
I JUST PICKED UP AND DROVE HOME. THE DRIVER MIRROR ALWAYS DETECTED - EVERY TIME. THE PASSENGER SIDE WOULD NOT ALWAYS DETECT , MAYBE MISSING 20-25%,EVEN SOME LARGE TRUCKS, I DID BRING BACK TO DEALER TWICE BUT THEY SAID CAN NOT DUPLICATE THE PROBLEM. THAT MADE ME NERVOUS IN THAT "THE TECHNOLOGY MIGHT LEAD TO AN ACCIDENT ,NOW THE CAR WAS 3200 MILES AND NOT WORK AT ALL WHEN I DROVE FROM MY HOUSE TO WORK THIS MORNING FROM RENTON TO REDMOND ON 405 WITH AVERAGE 50 MILE PER HOURS
Power train, Nov 16, 2015
I WAS IN A STORE PARKING LOT. I DROVE APPROX. 2 BLOCKS AND CAME TO A FULL STOP WHERE THERE WAS A PEDESTRIAN CROSSING. I ACCELERATED MAKING A LEFT TURN AND BEGAN CLIMBING A SMALL HILL TO EXIT THE PARKING AREA. I TRAVELED APPROXIMATELY 20 FEET AND MY CAR LOST ACCELERATION. I PLACED MY FOOT ON THE GAS PEDAL AND PRESSED IT DOWN APPROX. 50 PERCENT. WHILE DOING SO, I DID NOT HEAR THE ENGINE RACING. THE SPEEDOMETER REGISTERED 2 MILES PER HOUR. I BRAKED, CAME TO A FULL STOP AND TOOK MY CAR OUT OF GEAR. I MOVED IT BACK TO DRIVE AND THE CAR RESPONDED NORMALLY.
Electrical system, Exterior lighting, Nov 8, 2015
MY CAR REQUIRED 2 REPAIRS 5 WEEKS APART OF THE WIRING BUNDLE CONTROLLING THE FOG LIGHTS AND LOW OIL LEVEL SENSOR DUE TO A CRITTER CHEWING THE BUNDLE WHILE IT WAS PARKED. I NOW HAVE BOUNCE LAUNDRY SHEETS STUFFED AROUND THE ENGINE COMPARTMENT AT THE SUGGESTION OF THE DEALER; THEY SEE THIS OFTEN FROM CARS OUT OF THE MOUNTAINS.
Vehicle speed control, Oct 29, 2015
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112.
Visibility/wiper, Oct 10, 2015
NON COLLISION OR OTHER VEHICLE DAMAGE CRACK IN WINDSHIELD. A CRACK APPEARED ON THE PASSENGER SIDE OF THE WINDSHIELD. ACCORDING TO OWNER WEBSITE THIS IS AN ONGOING PROBLEM OF WHICH SUBARU IS AWARE FOR THE 2015 AND 2016 MODEL YEARS. THEY OCCASIONALLY COVER THE REPAIR UNDER WARRANTY CLAIMING THEY DO SO AS A "COURTESY" CAR WAS STATIONARY, PARKED IN GARAGE ENGINE OFF. WINDSHIELD JUST CRACKED
Visibility/wiper, Aug 31, 2015
I JUST PURCHASED A 2016 OB 2.5I PREMIUM. I HAVE HAD THE CAR FOR A WEEK AND A HALF. ON FRIDAY I DECIDED TO WASH MY CAR FOR THE FIRST TIME. I STARTED ON THE DRIVERS SIDE, RAISED THE DRIVERS SIDE WIPER, WENT AROUND THE FRONT OF THE CAR AND RAISED THE PASSENGER SIDE WIPER. I THEN WASHED AROUND THE CAR. WHEN I WENT TO PUT THE DRIVERS SIDE WIPER DOWN IT HIT THE PASSENGER SIDE WIPER AND SLAPPED IT DOWN ONTO THE WINDSHIELD. AN HOUR LATER I NOTICED A CRACK COMING FROM THE PASSENGER SIDE. I DID THE "PEN TEST" AND FOUND A SMALL DEPRESSION UNDER THE WIPER. NO ROCK HIT MY WINDSHIELD, IT WOULD HAVE HAD TO PASS THROUGH THE WIPER. THATS IMPOSSIBLE. BECAUSE I WAS JUST FREAKING AMAZED THAT IT COULD OF HAPPENED I RAISED THE PASSENGER WIPER AND LET IT COME DOWN ON THE WINDSHIELD TO SEE WHAT WOULD HAPPEN. IT PUT A SECOND CRACK IN THE WINDSHIELD, NOT ONE EMANATING FROM THE FIRST BUT A WHOLE NEW CRACK. IM TAKING IT TO MY DEALER TOMORROW.