2017 Subaru Outback
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 917 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Outback model years with reports.
Of the 2017 reports, 32 involved a crash and 3 involved a fire. 25 people were injured.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleDec 19, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.
Campaign 19V910000 on NHTSA.gov
Steering, columnOct 6, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Campaign 16V716000 on NHTSA.gov
SuspensionAug 3, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.
Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.
Campaign 16V576000 on NHTSA.gov
Steering, columnDo not drive until repairedMay 11, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
The loss of steering ability would increase the risk of a crash.
Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Campaign 16V292000 on NHTSA.gov
Representative owner complaints
917 reports, newest first.
Electrical system, Engine, Oct 15, 2017
OPEN LETTER TO SUBARU AND SUBARU OWNERS. I HAVE A 2017 SUBARU OUTBACK. THE REASON I PURCHASED THE CAR WAS THE HIGH SAFETY RATINGS. I CAME HOME YESTERDAY, DROVE INTO THE GARAGE AND SHUT THE CAR OFF I THOUGHT. I APPARENTLY DID NOT PUSH THE START AND KILL BUTTON HARD ENOUGH. I AM HARD OF HEARING SO DID NOT NOTICE THE ENGINE STILL RUNNING. THIS CAR DOES NOT HAVE A REMOTE START. MY GARAGE DOOR AUTOMATICALLY CLOSES AFTER A PRESET TIME. I HAPPENED OUT TO THE GARAGE 3 HOURS LATTER TO FIND THE CAR ENGINE STILL RUNNING. I CAN NOT THE IMAGINE THE CARS COMPUTER ALLOWING THE ENGINE TO CONTINUE TO RUN FOR THREE HOURS WITHOUT THE KEY BEING IN CLOSE PROXIMITY OF THE VEHICLE. THIS IS A VERY DANGEROUS SITUATION. IT WAS WELL OVER 100 DEGREES IN THE GARAGE PLUS THE CARBON MONOXIDE LEVEL WAS OUTRAGEOUS. IF THERE IS COMPUTER SETTING TO STOP THIS PLEASE LET ME KNOW. RICHARD
Steering, Oct 14, 2017
MY OUTBACK WAS PURCHASED NEW IN APRIL 2017. MY CONCERN IS THAT STEERING IS IMPRECISE, PARTICULARLY AT HIGHWAY SPEEDS. THE VEHICLE WANDERS/REQUIRES NEARLY CONSTANT "CENTERING" AND DOES NOT TEND TO RETURN TO CENTER AFTER TURNING. I HAVE SOMETIMES FELT A FEAR THAT A GUST OF WIND OR ROAD ANOMALY AT THE WRONG TIME WILL CAUSE THIS VEHICLE TO LEAVE THE ROAD SURFACE UNEXPECTEDLY.
Visibility/wiper, Oct 5, 2017
PURCHASED A 2015 OUTBACK AND EXPERIENCED 4 CRACKED WINDSHIELDS IN AN 18 MONTH PERIOD. TRADED THE CAR IN FOR A 2017 OUTBACK HOPING THEY FIXED THE DESIGN FLAW. NOW 6 MONTHS AFTER 2017 OUTBACK PURCHASE AN OUTRAGEOUS CRACK FORMED ON THIS NEW VEHICLE. ALL 5 CRACKS BEGAN NOT FURTHER THAN 2 TO 3 INCHES FROM THE FRAME. SO 5 CRACKED WINDSHIELDS IN A 2 YEAR PERIOD FROM SUBARU OUTBACK. AUTOMOBILES. THE DEALERSHIP AND MANUFACTURER NEVER WOULD ACKNOWLEDGE THAT THERE ARE SO MANY OTHER PEOPLE EXPERIENCING THIS PROBLEM. SOMETIMES THE CRACK WOULD APPEAR SPONTANEOUSLY, SOMETIMES IT ACTUALLY SOUNDED LIKE CRACKLING SOUNDS HAPPENING IN FRAME AND MAYBE (?) ONE TIME THERE MIGHT HAVE BEEN A SMALL PEBBLE HIT THE WINDSHIELD. TWICE I WASN'T EVEN DRIVING THE VEHICLE. IMPEDES VISION. DISTRACTS DRIVER.
Electrical system, Service brakes, Back over prevention, Oct 3, 2017
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE REVERSE AUTOMATIC BRAKING SYSTEM INDEPENDENTLY APPLIED ITSELF. THE CONTACT STATED THAT THIS WAS DUE TO THE ASPHALT BEING AT AN ANGLE WHERE IT WAS CLOSE TO THE SENSORS OF THE VEHICLE. AUTONATION SUBARU SCOTTSDALE (15678 N NORTHSIGHT BLVD, SCOTTSDALE, AZ) INFORMED THE CONTACT THAT THEY WOULD NEED TO TEMPORARILY DISABLE THE FEATURE TO PREVENT FUTURE FAILURES WHEN REVERSING THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE BRAKING SYSTEM WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.... .UPDATED 11/16/17 *BF VEHICLE PURCHASE DATE SHOULD BE OR BEFORE INCIDENT DATE UPDATED 9/7/18*JB
Other or unspecified, Oct 2, 2017
WINDSHIELD CRACKED TODAY BUT NOTHING HIT IT.
Other or unspecified, Oct 2, 2017
I HAVE A 2017 SABARU OUTBACK WITH THE EYESIGHT SYSTEM. IN LATE JULY 2017 I HAD TO REPLACE A WINDSHIELD WHEN I GUESS A PEBBLE HIT AND IT IMMEDIATELY SPREAD A LARGE CRACK THAT OVER NEXT FEW DAYS COVERED ENTIRE WINDSHIELD. $678.80 + HALF DAY OF WORK LOST. ON 9/27/17 AS I WAS GOING ABOUT 10 MPH ENTERING HIGHWAY I HEARD TWO POPCORN POPS - NOTHING HIT THE WINDSHIELD- LOOKED OVER, AND THE SAME TYPE CRACK APPEARED STARTING AT EDGE OF WINDOW. THIS HAS SPREAD OVER LAST FEW DAYS TO COVER MOST OF TEH WINDSHIELD. WHEN THE WINDSHIELD REPLACED IN JULY 2017, A LADY WAITING THERE TOLD ME THAT HER 2016 OUTBACK WINDSHIELD HAD BEEN REPLACED THREE (3) TIMES ALREADY. THIS IS AN EXPENSIVE CONSUMER DEFECT WHICH SABARU REFUSES TO ACKNOWLEDGE, AND THEY WILL NOT COVER TEH WINDSHIELD UNDER THE VEHICLE WARRANTY.
Power train, Sep 20, 2017
2017 SUBARU OUTBACK HAS 8200 MILES ON THE CAR. I WAS AT 85 MILES AN HOUR 1ST TIME ON THIS CAR. ALL OF THE SUDDEN TRANSMISSION DISENGAGED AND ENGINE RPM WENT TO 4000. GAS PEDEL WAS UNRESPONSIVE FOR 2 SECONDS. AFTER 2 SECONDS CAR SLOW DOWN AND GAS PEDAL WAS RESPONSIVE AND CAR WAS PERFORMING NORMAL. SUBARU DEALERSHIP GOING TO CHECK WHAT IS WRONG.
Air bags, Seat belts, Other or unspecified, Sep 19, 2017, crash
SEPTEMBER 9TH 2017, OUR OUTBACK WAS INVOLVED IN AN ACCIDENT ON A MIXED RESIDENTIAL/COMMERCIAL STREET INTERSECTION, WHEN IT WAS HIT ON THE LEFT FRONT WHEEL, HARD ENOUGH TO SPIN THE CAR SO THAT THE LEFT REAR CORNER MADE CONTACT WITH THE OTHER VEHICLE. THE IMPACT RESULTED IN SERIOUS INJURIES REQUIRING HOSPITALIZATION AND WEEKS OF RECOVERY. THE AIRBAGS & SEATBELT PRE-TENSIONERS DID NOT ACTIVATE. AFTER THE COLLISION, THE "SOS" BUTTON WAS PRESSED, BUT THERE WAS NO RESPONSE FROM STARLINK. SEVERAL DAYS LATER THE STARLINK CONCIERGE CALLED TO ADVISE US THAT THE LIGHTS WERE "ON" AND CHECKING ON OUR WELLBEING. THEY WERE UNAWARE THAT THE VEHICLE HAD BEEN IN AN ACCIDENT SEVERAL DAYS PRIOR, NOR DID THEY HAVE ANY RECORD THAT THE "SOS" BUTTON HAD BEEN ACTIVATED. THE CAUSE OF THE NON-ACTIVATION IS STILL UNDER INVESTIGATION BY OUR INSURANCE AND SUBARU
Other or unspecified, Sep 10, 2017
WINDSHIELD HAD INTERNAL CRACKING DEVELOPED WHERE RIGHT UNDER REAR VIEW MIRROR MOUNTING AREA. NO PHYSICAL CONTACT BUT THE CAR WAS PARKED HOT OUTSIDE FOR 3 DAYS AND DEFECT HAPPENED. INITIALLY REAR VIEW MIRROR WAS STILL ON WINDSHIELD BUT AFTER SEVERAL DAYS DRIVE, IT FELL DOWN. IT IS DEFINITELY SAFETY RELATED DEFECT.
Power train, Sep 2, 2017
WHEN SHIFTING FROM REVERSE TO FORWARD THERE IS A CONSIDERABLE HESITATION AND THEN THE VEHICLE LURCHES FORWARD. I HAVE TAKEN IT INTO TEAM SUBARU IN NAMPA IDAHO AND THEY CANNOT DETERMINE ANY PROBLEM. I WAS TOLD THAT THE HESITATION IS NORMAL. I DO NOT AGREE. BECAUSE NOT ONLY DOES IT HESITATE, BUT THE LURCH WHEN THE TRANSMISSION FINALLY ENGAGES IS CONSIDERABLE. I DID NOT NOTICE THIS UNTIL THE VEHICLE HAD APPROXIMATELY 1000 MILES ON IT. I HAVE JUST OVER 7100 MILES ON IT NOW.
Visibility/wiper, Sep 1, 2017
ON A BRIGHT SUNNY DAY IT IS REALLY DIFFICULT TO DRIVE AS GLARE FROM THE CENTER INFOTAINMENT DISPLAY DIRECTLY REFLECTS ON THE EYES, MAKING IT HARD TO SEE THE ROAD. THIS IS A SAFETY ISSUE, THE SCREEN SHOULD BE ANTI GLARE. SUBARU REPRESENTATIVE REPLIED THEY COULD NOT HELP IT AND ASKED TO FIND AFTER MARKET ANTI GLARE SCREEN PROTECTORS.
Fuel/propulsion system, Aug 28, 2017
ONGOING PROBLEM FOR 8 MONTHS AND COUNTING. I PURCHASED A NEW 2017 SUBARU OUTBACK. FROM THE FIRST DAY OF OWNERSHIP, THE FUEL GAUGE HASN'T DISPLAYED THE CORRECT AMOUNT OF GAS IN THE TANK. AFTER SEVERAL ATTEMPTS BY SUBARU SERVICE TO FIX THE PROBLEM, I WAS TOLD THAT SUBARU IS AWARE OF THE PROBLEM, BUT THERE IS NO SOFTWARE FIX AT THIS TIME, EVEN 8 MONTHS LATER. I NEVER KNOW HOW MUCH GAS IN IN MY CAR. THE GAUGE SKIPS AROUND WHILE DRIVING. IT MAY SHOW A FULL TANK, BUT 5 MINUTES LATER SHOW 1/4 TANK. AFTER ANOTHER 5 MINUTES THE GAUGE MAY SHOW 3/4 TANK. A NEW CAR WITHOUT A WORKING GAS GAUGE! RIDICULOUS!
Air bags, Aug 28, 2017, crash
UPON IMPACT, IN AN ACCIDENT THAT OCCURRED ON AUGUST 20, 2017 WITH MY 2017 SUBARU OUTBACK, THE AIRBAGS DID NOT DEPLOY. THE AUTO BODY REPAIR SPECIALIST EXAMINED THE CAR, & THE ANGLE IN WHICH IMPACT OCCURRED AND BELIEVES THE AIRBAGS SHOULD HAVE IN FACT,DEPLOYED. I ALSO HAD THE INSURANCE ADJUSTER FROM USAA LOOK AT THE PHOTOGRAPHS FROM THE ACCIDENT. HIS PROFESSIONAL OPINION WAS ALSO THAT THE AIRBAGS SHOULD HAVE DEPLOYED. THE OTHER VEHICLE INVOLVED HAD THEIR AIRBAGS DEPLOY. ANY ADDITIONAL INFORMATION OR PHOTOS THAT ARE NEEDED CAN BE RECEIVED BY CONTACTING JAKE AT 706-258-2950 MY CLAIM NUMBER AT USAA FOR THIS ACCIDENT IS 4790053-9 MY CLAIM ADJUSTER IS CHRIS JAMES AT EXTENSION 44727
Other or unspecified, Aug 23, 2017
DOOR LOCKS DOORS DONT AUTOLOCK WHEN IN DRIVE. DOOR WOULD HAVE OPENED WHILE DRIVING.
Air bags, Aug 11, 2017
TAKATA INFLATORS I CANNOT FIND OUT IF MY AIR BAGS ON MY 2017 SUBARU OUTBACK ARE ON THE RECALL.I HAVE NOT RECEIVED A RECALL LETTER.CAN YOU PLEASE FIND OUT AND LET ME KNOW
Power train, Aug 11, 2017
SUBARU 2017 PUSH BUTTON START ALLOWS THE DRIVER TO TURN OFF THE ENGINE WITH CAR GEAR SELECTOR STILL IN DRIVE. WHEN I DID THIS, THE CAR BEGAN TO ROLL AS I EXITED. FORTUNATELY, I HAD ONE FOOT STILL IN THE CAR AND WAS ABLE TO PRESS THE BRAKE PEDAL.
Structure, Aug 8, 2017
NHTSA ID NUMBER: 11003485 I AGREE WITH THIS COMPLAINT AS WAS COMPLETELY SURPRISED WHEN I RETURNED TO THE DEALER TO HAVE THE DOORS RE-PROGRAMED TO "AUTO-LOCK" AFTER ACCEPTING THIS AUTOMOBILE FRONT DRIVER AND FRONT PASSENGER DOORS DO NOT LOCK AUTOMATICALLY AND REMAIN UNLOCK WHEN SHIFT IN DRIVE WHEN CAR IS STATIONARY AND ALSO WHEN CARE IN MOTION. NO VOICE, LIGHT OR ANY ALERTS THAT ALERT THE DRIVER TO LOCK THE DOORS MANUALLY EVERY TIME YOU DRIVE THE CAR. THIS A SAFETY ISSUE AS IF YOU FORGET TO LOCK THE DOORS MANUALLY AND BY ANY CHANCE SNAPS ON THE DOOR HANDLE, CAR DOOR WILL OPEN AND FATALITIES CAN OCCUR. SPOKE WITH SERVICE ADVISOR AT MY SUBARU DEALER AND HE STATED THAT THIS ISSUE IS REAL AND THERE IS NO WAY TO PROGRAM THE VEHICLE TO LOCK THE FRONT DOORS AUTOMATICALLY WHEN IT IS IN DRIVE OR AT CERTAIN SPEED. I AM NOT AWARE OF ANY OTHER CARS THAT HAVE SAME ISSUE, EVEN OLDER CARS 10 PLUS YEARS OLD CARS HAS THIS SAFETY FEATURE AS STANDARD. THIS ISSUE IS NOT MENTIONED ANYWHERE IN THE VEHICLE MANUAL AND SALES PERSONS DO NOT TALK ABOUT. IN MY OPINION THIS IS A SAFETY ISSUE AND A KEY FACTOR WHEN CHOOSING TO BUY SUBARU OUTBACK.
Air bags, Aug 4, 2017
TAKATA RECALL--CHECKING IF APPROPRIATE
Visibility/wiper, Aug 2, 2017
WINDOW CRACKED BUT WAS NOT HIT WITH ANYTHING. CRACK APPEARED ON THE DRIVERS SIDE, HALFWAY DOWN THE WINDSHIELD, AND OBSTRUCTS VIEW OF THE DRIVER. CAR HAS LESS THAN 1600 MILES ON IT. DEALER STATED IT WAS NOT COVERED AS A DEFECT AND WE ARE ON OWN OWN TO REPLACE IT. THERE ARE NUMEROUS COMPLAINTS OF SUBARU OUTBACK WINDSHIELDS CRACKING BECAUSE THEY ARE TO THIN. DANGEROUS TO DRIVE DUE TO VISIBILITY ISSUES.
Air bags, Seat belts, Vehicle speed control, Jul 29, 2017, crash
ON 8 JUNE 2017 I HAD JUST PULLED INTO A PARKING SPOT IN FRONT OF A MEDICAL SUITE WHEN MY LEASED THREE MONTH OLD 2017 SUBARU OUTBACK WITH 1,000 MILES SUDDENLY HAD AN UNINTENDED ACCELERATION EPISODE JUMPING THE CURB AND CRASHING INTO A BRICK WALL AND SUITE DOOR AFTER DISPLACING A THRESHOLD COLUMN BY TWO INCHES. THE AIRBAG DID NOT DEPLOY, THE "EYESIGHT" FUNCTION DID NOT STOP THE VEHICLE, THE SEAT BELT DID NOT RESTRAIN ME AND MY CHEST SLAMMED INTO THE STEERING WHEEL, MY KNEES CRASHED INTO THE DASHBOARD. ON 2 JUNE, LESS THAN A WEEK EARLIER, THE CAR HAD DONE THE SAME UNINTENDED ACCELERATION WHILE BACKING OUT OF A PARKING SPOT, BUT NOTHING WAS HIT AT THAT TIME. AFTER THE INITIAL AMBULANCE ER VISIT, PLUS TWO MORE, MY PHYSICAL INJURIES CONSISTING OF ACHES AND PAINS, BRUISES, XRAYS, IV TREATMENT FOR PERSISTENT HEADACHE AFTER THE ACCIDENT, ARE INSIGNIFICANT COMPARED TO THE MENTAL AND EMOTIONAL DAMAGE. NOT TO MENTION THE ECONOMIC BURDEN AND FRUSTRATING SITUATION THIS LEAVES ME IN. I CONTACTED THE DEALERSHIP AND SENT IN PICTURES OF THE VEHICLES AND DAMAGED BUILDING. THEY IN TURN REFERRED MY COMPLAINT TO SUBARU OF AMERICA WHO WAS VERY DILIGENT IN PERFORMING AN INVESTIGATION AND KEEPING ME UPDATED WITH THE PROCEDURE. HOWEVER, ALMOST TWO MONTHS AFTER THE ACCIDENT, SUBARU OF AMERICA CLAIMS THEIR RESULTS INDICATE "MISAPPLICATION OF THROTTLE AND BREAK" CLEARLY PUTTING THE BLAME ON ME, WITHOUT MENTIONING ANYTHING ABOUT THE FIRST INCIDENT, AND THE LACK OF RESPONSE OF THE SAFETY FEATURES OF THE VEHICLE DURING THE ACCIDENT. THERE ARE AT LEAST 34 REPORTS OF SIMILAR ACCIDENTS DUE TO UNINTENDED ACCELERATION OF OUTBACK VEHICLES, AND AT LEAST 70 RELATED TO THE SUBARU FORESTER ON CARPROBLEMZOO.COM SINCE 2000. I NOW FIND MYSELF WITH A BEAUTIFUL BRAND NEW VEHICLE THAT I WILL PAY THE LEASE FOR, BUT DON'T FEEL COMFORTABLE DRIVING OUT OF FEAR THAT THE UNINTENDED ACCELERATION WILL REOCCUR.
Power train, Service brakes, Jul 24, 2017
FIRST BRAKING ISSUE (ALSO POWER TRAIN): THE BRAKE PEDAL IS ONLY SLIGHTLY HIGHER THAN THE HEIGHT OF THE GAS PEDAL. CONSEQUENTLY, SEVERAL TIMES WHILE DRIVING, MY RIGHT FOOT HAS HIT BOTH THE BRAKE PEDAL AND THE GAS PEDAL SIMULTANEOUSLY, ESPECIALLY IN AN EMERGENCY SITUATION. IN SUCH INSTANCE, THE RESULT IS A POWER SURGE WHILE BRAKING, POTENTIALLY EXTENDING THE STOPPING DISTANCE OF THE CAR. OTHER CARS (NON-SUBARU) HAVE THE BRAKE PEDAL HIGHER, SO THIS SIMULTANEOUS APPLICATION OF BRAKES AND POWER IS LESS LIKELY TO HAPPEN. THE DEALER'S SERVICE MANAGER SAYS THE HEIGHT OF THE BRAKE PEDAL IS NOT ADJUSTABLE, AND REFERS OWNERS TO SUBARU'S CUSTOMER RETAIL SERVICES. SUBARU'S CUSTOMER RETAIL SERVICES CLAIMS THERE IS NO WAY TO ADJUST THE HEIGHT OF THE BRAKE PEDAL TO AVOID THIS PROBLEM. SECOND BRAKING ISSUE: UNLIKE OTHER CARS, THERE IS NO EMERGENCY HAND BRAKE OR FOOT BRAKE ON THE SUBARU, SO THE RISK OF AN ACCIDENT IS HIGH IF THE REGULAR BRAKES FAIL. THE BRAKES HAVE NOT YET FAILED, BUT THERE SHOULD BE REDUNDANCY FOR THIS CRITICAL BRAKING FUNCTION.
Visibility/wiper, Jul 10, 2017
OUR WINDSHIELD BEGAN SLOWLY CRACKING STARTING AT THE BASE OF THE DRIVER SIDE FRONT WINDOW. IT BEGAN AT THE BOTTOM EDGE (HEAT STRIP) AND MOVED HALF UP THE WINDSHIELD BEFORE WE REPLACED. COST $569 FOR OEM WINDSHIELD. SUBARU DEALER DENIED THE WARRANTY CLAIM, WHILE ADMITTING A PROBLEM WITH EARLIER VERSIONS THAT YEAR'S OUTBACK.
Other or unspecified, Jul 6, 2017
FRONT DRIVER AND FRONT PASSENGER DOORS DO NOT LOCK AUTOMATICALLY AND REMAIN UNLOCK WHEN SHIFT IN DRIVE WHEN CAR IS STATIONARY AND ALSO WHEN CARE IN MOTION. NO VOICE, LIGHT OR ANY ALERTS THAT ALERT THE DRIVER TO LOCK THE DOORS MANUALLY EVERY TIME YOU DRIVE THE CAR. THIS A SAFETY ISSUE AS IF YOU FORGET TO LOCK THE DOORS MANUALLY AND BY ANY CHANCE SNAPS ON THE DOOR HANDLE, CAR DOOR WILL OPEN AND FATALITIES CAN OCCUR. SPOKE WITH SERVICE ADVISOR AT MY SUBARU DEALER AND HE STATED THAT THIS ISSUE IS REAL AND THERE IS NO WAY TO PROGRAM THE VEHICLE TO LOCK THE FRONT DOORS AUTOMATICALLY WHEN IT IS IN DRIVE OR AT CERTAIN SPEED. I AM NOT AWARE OF ANY OTHER CARS THAT HAVE SAME ISSUE, EVEN OLDER CARS 10 PLUS YEARS OLD CARS HAS THIS SAFETY FEATURE AS STANDARD. THIS ISSUE IS NOT MENTIONED ANYWHERE IN THE VEHICLE MANUAL AND SALES PERSONS DO NOT TALK ABOUT. IN MY OPINION THIS IS A SAFETY ISSUE AND A KEY FACTOR WHEN CHOOSING TO BUY SUBARU OUTBACK.
Power train, Vehicle speed control, Jun 6, 2017
CAR ATTEMPTED TO ACCELERATE WITHOUT INPUT FROM DRIVER.WHILE APPROACHING A STOP SIGN I WAS SLOWING DOWN WITH MY FOOT ON THE BRAKE CAR ENGINE SUDDENLY RAVED UP TO 4000 K, WHEN I SHIFTED TO NEUTRAL ENGINE REVVED TO 7000K. I PUT CAR BACK IN GEAR AND DROVE CAR APPROXIMATELY A QUARTER MILE BACK TO MY HOME USING THE BRAKES TO CONTROL SPEED OF CAR AND CALLED THE DEALER. HAD CAR TOWED TO DEALER WHERE IT REMAINS.
Power train, May 24, 2017
I BOUGHT A 2017 SUBARU OUTBACK IN MARCH,2017. IT HAS 1946 MILES. CAR HAS SAFETY ISSUES. CAR DOESN'T GO INTO PARK, INSTEAD IT GOES INTO REVERSE. IT HAPPENED WHEN COME HOME TRY TO PUT IN PARK, I COME OUT OF THE CAR BUT IT START GOING BACK. ALSO AFTER THAT IT WAS NOT GOING INTO DRIVE EITHER. SUBARU CHANGE THE SHIFT ASSEMBLY, BUT THE CAR STILL MAKE "KLUNK" NOISE WHEN I PUT IN THE PARK.