2018 Subaru Outback
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 811 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Outback model years with reports.
Of the 2018 reports, 27 involved a crash and 4 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Campaign 21V587000 on NHTSA.gov
Visibility, rearview mirrors/devicesDec 31, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Failure to display the rearview image while backing up increases the risk of crash.
Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Campaign 18V935000 on NHTSA.gov
Electrical system, softwareNov 1, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Campaign 18V773000 on NHTSA.gov
Representative owner complaints
811 reports, newest first.
Visibility/wiper, Feb 22, 2020
WHILE DRIVING ON INTERSTATE HIGHWAY, WINDSHIELD STARRED THEN CRACKED ACROSS MOST OF WINDSHIELD WIDTH QUICKLY. NO OTHER VEHICLES WERE NEAR AND THERE WAS NO DEBRIS IN ROADWAY. THIS OCCURRED SEVERAL MONTHS AGO; WINDSHIELD HAS LONG SINCE BEEN REPLACED.
Visibility/wiper, Feb 18, 2020
I HAVE A 2018 SUBARU OUTBACK (LESS THAN 2 YEARS OLD). DRIVING ON THE HIGHWAY AND HEARD A GLASS CRACK. THEN I NOTICED THAT THERE WAS A LARGE WINDOW CRACK STARTING FROM THE BOTTOM OF THE WINDSHIELD (DRIVER SIDE WINDSHIELD WIPER) AND CURVING UPWARDS TOWARDS THE CENTER. PULLED OVER TO CHECK, AND THERE WAS NO SIGNS OF OBVIOUS ROCKS HITTING THE WINDSHIELD WHERE THE CRACK APPEARED. I RECALL DRIVING IN THE MORNING AND AS THE WEATHER WARMED UP THE WINDOW CRACK OCCURRED. NOT SURE IF TEMPERATURE MAY HAVE CAUSED THIS, BUT IN ANY CASE THE WINDSHIELD SHOULD NOT BE CRACKING ON ITS OWN WITHOUT OBVIOUS SIGNS OF IMPACT BY OBJECTS. I BELIEVE THIS TO BE A DEFECTIVE WINDSHIELD ISSUE.
Other or unspecified, Feb 17, 2020
WE OWN 2 2018 SUBARU OUTBACKS. WE HAVE HAD TO REPLACE THE WINDSHIELD IN EACH ONE TWICE (A PIECE) AND ONE OF THEM HAS A CRACKED WINDSHIELD AGAIN. AFTER LOOKING ON LINE I FIND THAT WE ARE NOT THE ONLY ONES WHO HAVE HAD TO REPLACE THE WINDSHIELDS MULTIPLE TIMES. THE DEALERSHIPS CONTINUE TO SAY THE WINDSHIELDS ARE CRACKING BECAUSE OF ROCK CHIPS. NONE OF OUR OTHER CARS' WINDSHIELDS ARE CRACKING. THE LAST ONE CRACKED WHEN THE CAR WAS SITTING IN THE GARAGE AND HAD NOT BEEN DRIVEN. SINCE THIS HAPPENED 5 TIMES WITH 2 VEHICLES SOME OF THE QUESTIONS YOUR FORM ASKED DID NOT APPLY. SUCH AS HOW FAST WERE WE GOING (SOMETIMES 55,65 OR 0) WHAT DATE DID THIS OCCUR (5 DIFFERENT DATES) AT WHAT MILEAGE 5 DIFFERENT ONES BUT THEY ARE ON THE 4 INSURANCE CLAIMS I ATTACHED. THE 5TH ONE WE HAVE NOT FIXED YET. WHY? IT'S JUST GOING TO BREAK AGAIN. WE ARE GOING TO HAVE TO REPORT IT TO OUR INSURANCE COMPANY, OUR RATES ARE GOING THROUGH THE ROOF NOW BECAUSE OF ALL THESES CLAIMS AND THEN THERE IS HASSLE TO GET IT FIXED. NOT WORTH IT TO HAVE IT BREAK A MONTH OR TWO DOWN THE LINE. I AM NOT SURE MY FILES DOWNLOADED TO YOU. I HAVE THE HARD COPIES JUST IN CASE. THANK YOU FOR YOUR HELP!
Visibility/wiper, Feb 16, 2020
I WAS DRIVING ON A 2 LANE HWY GOING ABOUT 50MPH WHEN I SPOTTED A SMALL STAR CRACK IN THE BOTTOM, MIDDLE OF MY WINDSHIELD. THE CRACK HAS CONTINUED TO GROW, MOSTLY HORIZONTAL OVER THE NEXT 2 WEEKS. THE WEATHER WAS MILD, ABOUT 55 DEGREES AND THERE WAS NO ONE DRIVING IN FRONT OF ME.
Visibility/wiper, Feb 12, 2020
ON RETURNING TO PARKED CAR MID-DAY ON 2/2/2020 (A MILD WINTER DAY, PARKED IN SHADE AT SKI RESORT), I SAW A T SHAPED CRACK ON LOWER PART OF WINDSHIELD JUST ON PASSENGER SIDE OF CENTER. THERE WAS NO CHIP OR DENT OR CRACK IN THE CENTRAL WINDSHIELD WHEN I PARKED THE CAR. I DIDN'T SEE OR HEAR AN IMPACT TO THE WINDSHIELD ON THE DRIVE THAT MORNING. OVER THE COURSE OF THE NEXT 10 DAYS, THIS HAS GROWN, EXTENDING TO THE BOTTOM OF THE WINDSHIELD AND ACROSS ABOUT HALF THE WIDTH OF THE WINDSHIELD.
Electronic stability control (ESC), Service brakes, Feb 11, 2020
MY 2018 SUBARU OUTBACK HAS BRAKE FADE STOPPED IN TRAFFIC, BRAKE LOSS (PETAL GOES TO FLOOR) AFTER BEING PARKED OR DRIVING, AND BRAKE LOSS IN X-MODE ( X MODE FEATURE CONTROLS BRAKING/SPEED ON STEEP SLIPPERY ROADS.SUBARU DEALER MADE 4 UNSUCCESSFUL REPAIR ATTEMPTS. SUBARU OF AMERICA FLEW IN A FIELD ENGINEER, TIED UP MY CAR 3 WEEKS BUT WAS UNSUCCESSFUL ALSO. MATHEW IN A RECORDED MESSAGE SOA'S SERVICE REP.CONFIRMED THE BRAKE ISSUES & CLAIMED SOA WAS TESTING ALL BRAKE COMPONENTS. ON 01/07/2020 MY 2018 SUBARU ,STILL UNDER NEW CAR WARRANT, FAILED TO PASS A NY STATE MOTOR VEHICLE INSPECTION. I CAN NOT LEGALLY DRIVE MY VEHICLE ON NY ROADS. SOA OFFERED ME $ 2,500.00 TO GO AWAY. I HAVE MADE VIDEOS OF MY BRAKE LOSS IT OCCURS SO FREQUENTLY. NHTSA HAS SEVERAL BRAKE FAILURE COMPLAINTS WITH ROLL OVER, INJURIES & 5 CAR PILE UPS. I BELIEVE SOA REFUSES TO HELP ME IN ORDER TO CIRCUMVENT A RECALL. THE 2017 OUTBACK HAD A BRAKE FADE ISSUE THAT SOA DID A SECRET REPAIR ACCORDING TO ONLINE INFO. PLEASE SHARE THIS INFORMATION.
Suspension, Feb 8, 2020
REAR TRAILING ARM SNAPPED RENDERING VEHICLE UNSAFE TO DRIVE - THE REAR TRAILING ARM SNAPPED. IT LOOKS APPARENT IT WAS SLOWLY FAILING AS SOME PARTS OF THE FRACTURE ARE RUSTED OUT. THE PART NUMBER IS 20250AL02A. THESE PARTS WERE DESIGNED WITH VERY THIN WALLS AND MAY BE THE REASON WHY IT FAILED. I GOT LUCKY THAT THE VEHICLE WAS JUST OFF THE HIGHWAY BEFORE I HEARD A CLUNKING NOISE, BRAKING AT HIGHWAY SPEEDS WOULD HAVE CAUSED THE VEHICLE TO FLIP OVER AS THE VEHICLE WAS NOT STABLE AT ALL DURING THE FAILURE. HERE ARE SOME PHOTOS OF THE FAILURE. THESE PHOTOS WERE TAKEN THE DAY OF THE FAILURE, FEBRUARY 8TH, 2020.
Other or unspecified, Feb 7, 2020
THE KEY GOT STUCK IN THE IGNITION, AND THE VISOR ON PASSENGER DOES NOT SWING CORRECTLY, THE RADIO TURNS ON WHEN I START THE CAR EVEN AFTER THE RADIO WAS TURNED OFF
Visibility/wiper, Feb 6, 2020
WINDSHIELD CRACKS EASILY AND QUICKLY. AFFECTS SAFETY/CAMERA AND SENSORS. A SMALL CHIP APPEARED ON THE WINDSHIELD, UNDER COLD TEMPERATURES IN KANSAS 2020 JANUARY, CHIP GREW A CRACK EXTENDING FROM DRIVER TO PASSENGER SIDE
Power train, Vehicle speed control, Jan 31, 2020, crash
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE WAS PULLING INTO A PARKING LOT, THE ENGINE REVVED, AND WITH THE DRIVER'S FOOT ON THE BRAKE, THE VEHICLE ACCELERATED AND WENT OVER THE PARKING CURB AND CRASHED INTO AN EMBANKMENT IN ANOTHER PARKING LOT. THERE WAS NO WARNING. THE CONTACT STATED THAT HIS WIFE COMPLAINED ABOUT AN UNKNOWN LIGHT THAT ONCE FLASHED ON THE RIGHT SIDE OF THE DASHBOARD. THE CONTACT STATED THAT THE LIGHT DID NOT STAY ON. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THERE WAS NO INJURY AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE (ANDERSON SUBARU LOCATED AT 7050 PENSACOLA BLVD, PENSACOLA, FL 32505), WHERE THE TECHNICIAN STATED THAT THE VEHICLE OPERATED AS INTENDED. THE TECHNICIAN OFFERED TO HAVE AN ENGINEER EVALUATE THE FAILURE BUT WARNED THAT IT WOULD TAKE THREE TO FOUR MONTHS TO BE COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. *DT*JB
Service brakes, Jan 27, 2020
BRAKES ARE SOFT AND GO ALMOST TO THE FLOOR. ONE CANNOT PUMP UP TODAYS BRAKES. REAR BRAKES ALMOST NEW. FRONT BRAKE PADS NEW. BRAKES STOP VEHICLE IN NORMAL OPERATION. MY CONCERN IN EMERGENCY SITUATION. VERY HEAVY BRAKING GOES VERY CLOSE TO THE FLOOR.
Electrical system, Jan 26, 2020
THE VOLUME OF THE PHONE RING: THIS IS ANOTHER PROBLEM GOING ON FOR YEARS, THROUGHOUT DIFFERENT YEAR MODELS, AND VERY WELL DOCUMENTED ON THE INTERNET IN SEVERAL FORUMS AS WELL (HTTPS://WWW.SUBARUOUTBACK.ORG/THREADS/2018-W-NAV-PHONE-RING-VOLUME.497495/). EVERY TIME MY CELLPHONE RINGS, IT'S EAR PIERCINGLY LOUD. IT MAKES ONE JUMP LOUD. I DID TRY TO GET HELP AT THE DEALERSHIP BUT SADLY THERE IS NO REMEDY. THE PROBLEM IS TWOFOLD: 1. THE PHONE CONNECTED VIA BLUETOOTH TO THE CAR'S NATIVE SYSTEM. WHILE IN SETTINGS THERE IS A MODE WHERE ONE IS ABLE TO ADJUST THE RING VOLUME (WHICH IS FOR SOME REASON SET TO '10' BY DEFAULT) AND BRING IT DOWN TO '1-2', SOON AS ONE PARKS AND LEAVES THE CAR FOR EVEN AN HOUR THE SYSTEM RESETS TO '10'. EVEN WORST, SOMETIMES ALL ONE HAVE TO DO WITHOUT LEAVING THE VEHICLE, TO TURN UP THE VOLUME ON THE RADIO AND THAT WILL RESET THE PREVIOUSLY LOWERED RING VOLUME. 2. THE PHONE CONNECTED TO AIRPLAY FOR WHICH THERE ARE NO SETTINGS WHATSOEVER. EVEN IF THE PHONE IN SILENT MODE AND THERE IS NO SOUND FOR TEXT MESSAGES, IT RINGS OVERWHELMINGLY LOUD.
Electrical system, Jan 26, 2020
THESE INCIDENTS ARE ONGOING PROBLEMS FROM PURCHASING MY FIRST OUTBACK 4 YEARS AGO. THE QUESTION/ANSWER BELOW (*WHEN DID THIS HAPPEN?) CANNOT BE ANSWERED TRUTHFULLY, PINPOINTED TO AN EXACT DATE. IT WAS A BRAND NEW CAR PURCHASED FROM THE DEALER AND MY CURRENT, SECOND ONE WITH THE SAME EXACT ISSUES ARE ALSO A NEW PURCHASE FROM THE SAME DEALER. THE HAZARD FLASHERS: WHEN THE CAR IS IN PARKING AND HAZARDS ARE ON, IF ONE LOCKS THE CAR WITH THE FOB, THEY WON'T BE ABLE TO UNLOCK THE CAR WITH THE REMOTE ANYMORE. THE TINY KEY FROM THE FOB NEEDED TO UNLOCK, WHICH IS HARD ENOUGH ESPECIALLY FOR SOMEONE WITH DISABILITIES AND CONSEQUENTLY TRIGGERS THE CAR'S ALARM. WEATHER WARNINGS: THIS OUTRAGEOUS THING STARTED JUST A FEW MONTHS AGO (NOV. 2019), WHEN I WAS PROMPTED TO UPDATE THE FIRMWARE. EVER SINCE AT ANY WEATHER PHENOMENA (REGARDLESS OF MY PHONE BEING PLUGGED IN OR NOT, BLUETOOTH ON OR OFF) A WARNING APPEARS ON THE SCREEN AND ONE HAS TO INTERACT WITH IT. THIS WARNING POPS UP SOMETIMES EVERY 2-4 MINUTES WHILE DRIVING. ESPECIALLY DANGEROUS ON THE HIGHWAY AT HIGH SPEED, AT NIGHT AND WHILE USING THE NAVIGATION SYSTEM IN UNFAMILIAR AREAS SINCE ONE'S BEEN DISTRACTED BY THE BLACKED OUT SCREEN. WHEN I FIRST REPORTED THIS ISSUE AT THE DEALERSHIP THEY SPENT AN ENTIRE DAY FINDING THE PROBLEM, UNSUCCESSFULLY. WHICH IS A HUGE SURPRISE BECAUSE THERE ARE MULTIPLE WEBSITES AND FORUMS (HTTPS://WWW.SUBARUOUTBACK.ORG/THREADS/WEATHER-ALERTS-ON-THE-HEAD-UNIT-RADIO.449129/) DISCUSSING THE PROBLEM WITH NO SOLUTION, GOING BECK FOR YEARS. WHILE I APPRECIATE THE EFFORT, IT'S ABSOLUTELY NOT MY VEHICLE'S JOB TO TELL ME ABOUT THE WEATHER.
Visibility/wiper, Jan 24, 2020
WE HAVE 2 CRACKS THAT CONTINUE TO GROW ON OUR WINDSHIELD. WE HAVE NEVER HAD A WINDSHIELD CRACK IN THIS WAY IN OVER 50 YEARS OF DRIVING. THE CRACKS GROW OVERNIGHT IN THE GARAGE!!
Visibility/wiper, Jan 20, 2020
WINDSHIELD SPONTANEOUSLY CRACKED OVERNIGHT WHILE PARKED IN A GARAGE. 12" CRACK APPEARED ON DRIVER'S SIDE. THIS IS THE SECOND WINDSHIELD THAT HAS CRACKED WITHIN 2 YEARS AND LESS THAN 27K MILES.
Other or unspecified, Jan 10, 2020
WE PURCHASED A NEW 2018 SUBARU OUTBACK IN JULY 2018. MY WIFE WAS THE PRIMARY DRIVER OF THIS VEHICLE. BY APRIL 2019, MY WIFE WAS SUFFERING FROM SEVERE KNEE AND HIP PAIN ON THE RIGHT SIDE OF HER BODY. DURING HER VISITS TO HER ORTHOPEDIC SPECIALIST (KNEE), SHE WAS ASKED MULTIPLE TIMES IF SHE WAS IN AN ACCIDENT. IN JULY 2018, I GOT TO DRIVE HER CAR ON AN 8 HOUR TRIP. BY 5TH HOUR, MY RIGHT KNEE WAS IN MAJOR PAIN, LIKE BEING ON FIRE FROM WITHIN. IN CLOSE INSPECTION OF DRIVING POSITION, I FOUND THE FOLLOWING: 1. TRANSMISSION TUNNEL INTRUDES IN DRIVING POSITION TO OPERATE GAS PEDDLE 2. GAS PEDAL IS TUCKED AWAY TOO FAR TO THE RIGHT (LINE OF SIGHT COVERED BY TRANSMISSION TUNNEL) 3. THE DISTANCE BETWEEN THE GAS AND BRAKE PEDAL ARE LONGER THAN ANY OTHER CAR THAT WE HAVE OWNED. OPERATING THE TWO PEDALS REQUIRE WIDE TURN OF RIGHT ANKLE). THE COMBINATION OF THE ABOVE 3 DESIGN ISSUES FORCES DRIVER TO OPEN THE RIGHT LEG AT THE HIP. NEXT TO TURN TO RIGHT FOOT BELOW THE KNEE FURTHER TO THE RIGHT. LASTLY REQUIRE WIDER TURN OF RIGHT ANKLE TO OPERATE BRAKE PEDAL IF NOT LIFTING RIGHT FOOT TO OPERATE THE BRAKE PEDAL. LATER THAT DAY, WE DID AN INTERNET SEARCH ON "SUBARU" + "LEG PAIN". WE FOUND OUT REPORTED ISSUES SINCE 2013. ALSO, OUR SISTER IN-LAW WHO HAS A SUBARU FORESTER SHARED THAT AT TIME SHE FEELS DISCOMFORT IN HER RIGHT LEG WHEN TRAVELING LONGER THAN 2 HOURS. SINCE THEN WE HAVE HEARD FROM OTHER SUBARU OWNERS HAVING PAIN IN RIGHT SIDE OF THEIR BODY. INFORMATION SURFACES ONLY WHEN WE SHARE OUR EXPERIENCE. SINCE JULY 4TH 2018, I HAVE BEEN DRIVING THE OUTBACK. WHILE MY DAILY COMMUTE IS NOT AS LONG AS WIFE'S, I AM EXPERIENCING DISCOMFORT IN MY RIGHT KNEE AND ANKLE. I HAVE REACH OUT TO LOCAL DEALER AND SUBARU AMERICA TOP EXECUTIVES. SO FAR THEY REFUSE TO ACKNOWLEDGE THAT THEY HAVE A PROBLEM OR WILLING TO WORK WITH ME.
Other or unspecified, Jan 8, 2020
WINDSHIELD IS VERY SUSCEPTIBLE TO CHIPPING FROM THE SMALLEST STONE FRAGMENTS, THEN EASILY SPREADS. WE HAD IT REPLACED ALONG WITH RECALIBRATION OF THE EYE SIGHT. COST WAS 697.00 PRIOR TO THAT ANY TIME YOU WOULD HEAR THE FAINTEST SOUND OF SOMETHING HITTING THE WINDSHIELD YOU WOULD SEE A TINY CHIP MARK. I HAVE BEEN IN THE AUTOMOTIVE REPAIR BUSINESS FOR 30 YEARS AND DRIVEN MANY VEHICLES IN MY 62 YEARS AND THIS WINDSHIELD BY FAR IS THE MOST FRAGILE. EVEN THE NEW WINDSHIELD HAS CHIP MARKS AND IS ONLY A COUPLE OF MONTHS OLD.
Vehicle speed control, Jan 2, 2020
I WAS DRIVING IN A 4 LANE (TWO ON EACH DIRECTION) PARKWAY TOWARD A RED STOPLIGHT WITH ONE CAR STOPPED AT MY LANE AT THE LIGHT, I WAS COASTING, SLOWING DOWN TOWARD THE CAR. WHEN I WAS ABOUT 30 FT AWAY THE LIGHT CHANGED, THE CAR IN FRONT STARTED DRIVING AND I APPLIED THE ACCELERATOR. THE DISTANCE TO THE CAR IN FRONT WAS DEFINITELY INCREASING HOWEVER MY CAR WENT INTO EMERGENCY BRAKING MODE, CANCELLING MY ACCELERATION PEDAL ACTION AND STOPPING THE CAR. LUCKILY NO ONE WAS BEHIND ME AS IT WOULD HAVE ALMOST CERTAINLY ENDED IN A REAR-END COLLISION.
Structure, Jan 2, 2020
I JUST DRIVEN HOME FROM WORK ON THE FREEWAY FOR 20 MINUTES. GOT HOME AND PARKED MY CAR ON THE STREET IN FRONT OF MY HOME. I WENT INTO MY HOME AND CAME OUT ABOUT 30 MINUTES LATER TO DO SOME YARD WORK. A CRACK IN MY WINDSHIELD CAUGHT MY EYE. I LOOKED AT IT AND IT WENT FROM ONE SIDE TO THE OTHER IT WAS NOT THERE WHEN I PARKED MY CAR 30 MINUTES EARLIER AND NOTHING HIT THE WINDSHIELD ON THE FREEWAY. THIS HAPPENED 9 MOS AFTER I BOUGHT MY CAR. IT WAS STILL UNDER WARRANTY BUT THEY MADE ME PAY $1118.33 OUT OF MY POCKET AND THEN TOLD ME TO GET REIMBURSED BY MY INSURANCE.
Visibility/wiper, Dec 31, 2019
WIFE WAS DRIVING AND A SMALL STONE HIT THE WINDSHIELD, LEAVING A SMALL CHIP IN THE GLASS. UPON TURNING ON THE DEFROSTER LATER, THE WINDSHIELD CRACKED.
Visibility/wiper, Dec 30, 2019
MY FRONT WINDSHIELD DEVELOPED A SPONTANEOUS CRACK BELOW THE WIPER BLADE. IT WAS STATIONERY.
Visibility/wiper, Dec 30, 2019
LIKE OTHER LATE MODEL SUBARU OUTBACK OWNERS, A SPONTANEOUS CRACK DEVELOPED IN THE WINDSHIELD. THIS CRACK APPEARED AT APPROXIMATELY NOON ON SATURDAY, DECEMBER 29TH, 2019 IN THE PARKING LOT OF A RESTAURANT. I HAVE AN APPOINTMENT TO ASSESS THE PROBLEM TOMORROW AT THE SUBARU DEALER FROM WHOM I PURCHASED THE VEHICLE. THE INITIAL INDICATION IS THAT THE CRACK MAY NOT BE COVERED BY THE WARRANTY. I AM FILING THIS COMPLAINT TO DOCUMENT THE ISSUE AND PERHAPS TO RECOVER THE COST OF THIS REPAIR ,IF INCURRED, FROM SUBARU.
Visibility/wiper, Dec 30, 2019
SMALL ROCK (MAYBE?) HIT WINDSHIELD AND IT IMMEDIATELY CRACKED. WAS DRIVING BACK FROM MEMPHIS, TN TO LITTLE ROCK, AR CHRISTMAS EVENING ON I-40. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED IN 1.5 YEARS OF OWNING THIS VEHICLE.
Visibility/wiper, Dec 28, 2019
CRACKED WINDSHIELD SPONTANEOUSLY OCCURRED WHILE VEHICLE WAS PARKED IN DRIVEWAY. CRACK SPREAD THROUGHOUT THE LOWER PORTION OF THE WINDSHIELD.
Electronic stability control (ESC), Visibility/wiper, Dec 27, 2019
I FOUND A CRACK IN THE UPPER RIGHT HAND CORNER OF MY WINDSHIELD (SUBARU OUTBACK 2018). THE VEHICLE WAS STATIONARY AT THE TIME. THERE WAS NO CAUSE FOR THE CRACK (HAIL STORM, ROCK/GRAVEL HITTING CAR). AT THIS TIME, THE CRACK HAS SPREAD AND THE SUBARU EYESIGHT PROGRAM (SENSOR PROGRAM) DOES NOT WORK.