2019 Subaru Outback
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,034 owner complaints filed for this model year. This is the highest complaint count among 26 Outback model years with reports.
Of the 2019 reports, 24 involved a crash and 2 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Campaign 21V587000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpApr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Campaign 20V218000 on NHTSA.gov
StructureJun 26, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Campaign 19V493000 on NHTSA.gov
Representative owner complaints: visibility
387 reports, newest first. Show all
Visibility/wiper, May 4, 2020
I WAS RETURNING TO DRIVE MY CAR AFTER SITTING STATIONARY IN AN APARTMENT PARKING SPOT FOR TWO DAYS. UPON ENTERING MY VEHICLE I NOTICED A CRACK TO THE MIDDLE OF THE WINDSHIELD ACROSS THE DRIVER SIDE EXTENDING TO THE CENTER. I INSPECTED THE OUTSIDE, WITH NO NOTICEABLE CHIPS OR OTHER ISSUE AREAS. THE CAUSE TO ME IS UNKNOWN.
Visibility/wiper, Apr 27, 2020
2019 SUBARU OUTBACK PURCHASED IN OCTOBER 2019. I HAVE EXPERIENCED CRACKED A WINDSHIELD 3 TIMES. I'VE HAD 3 NEW WINDSHIEDS REPLACED. MY FIRST WINDSHIELD REPLACEMENT WAS 2 MONTHS AFTER PURCHASE. TWO WEEKS LATER, THAT WINDSHIELD CRACKED AND WAS REPLACED. ABOUT 8 MONTHS LATER, THAT WINDSHIELD CRACKED AND I HAD IT REPLACED LAST DECEMBER. I DROVE FOR ABOUT 3 MONTHS AS IT SLOWLY CRACKED ACROSS THE WHOLE WINDSHIELD. THEN IT WAS NO LONGER SAFE TO DRIVE IT. THE FIRST TIME THE WINDSHIELD CRACKED, I WAS DRIVING AND THE DEALER SAID A LITTLE ROCK HAD HIT IT. ALL 3 TIMES, THE POINT OF IMPACT WAS POINTED OUT TO ME. THEY WERE VERY TINY SPOTS ON THE WINDSHIELD. WHILE DRIVING, I WAS NOT AWARE THAT ANYTHING HAD HIT THE WINDSHIELD. I FLINCH EVERY TIME AN AUTOMOBILE OR TRUCK PASSES ME ON ROADS OR THE FREEWAY I AM SO AFRAID THAT SOME LITTLE BIT OF DEBRIS WILL HIT THE WINDSHIELD AND CRACK IT ONCE AGAIN. I'VE REPLACED THREE WINDSHIELDS IN ABOUT 13 MONTHS.
Electrical system, Visibility/wiper, Apr 27, 2020
MY CAR SAT AT HOME FOR 2 DAYS. I THEN DROVE 5 MILES AND PARKED FOR 2 HOURS IN A RESTAURANT PARKING LOT. AFTER 2 HOURS OF SITTING IN THE PARKING LOT, THE CAR WOULD NOT START. THE BATTERY HAD DRAINED AND I HAD TO CALL A FAMILY MEMBER TO JUMPER CABLE THE CAR TO GET IT STARTED. I WAS SO DISTRESSED THAT I WAS GOING TO HAVE A NEW BATTERY INSTALLED AT MY EXPENSE. I THEN READ ABOUT OTHER PEOPLE EXPERIENCING THIS SAME PROBLEM. I AM REALLY NERVOUS ABOUT DRIVING ANYWHERE AND HAVING THIS HAPPEN AGAIN. THE CAR HAS 32,000 MILES ON IT.
Visibility/wiper, Apr 21, 2020
I WAS IN WYOMING FOR A LITTLE TRIP AT THE END OF NOVEMBER. IT WAS ONLY 22 F OUTSIDE IN THE MORNING. CAR WAS ON A PARKING SPOT. I ALWAYS WARMING UP MY CAR BEFORE DRIVING. I DID PUT DEFROST ON FOR ABOUT 15 MINUTES, TO MELT DOWN LITTLE BIT OF ICE ON WINDSHIELD. WHEN I GOT IN THE CAR AND CLOSED THE DOOR, THE CRACK FROM THE BOTTOM OF THE WINDSHIELD ALMOST AT THE MIDDLE APPEARED. ABOUT 20 MINUTES LATER, THAT CRACK SPLIT IN TWO DIRECTIONS. AT THIS MOMENT, ONE LITTLE PROLONGED CHIP OF GLASS CAME OUT AT THE POINT OF SPLIT. I WENT TO ONE OF THE SUBARU DEALERSHIP WITH THIS ISSUE. I WAS TOLD THAT THE DEALERSHIP DOESN'T COVER WINDSHIELDS, AND THAT I HAVE TO GO TO CAR GLASS SHOP AND DO IT ON MY OWN. SO, LATER ON I WENT TO ANOTHER SUBARU DEALERSHIP. THEY TOLD ME THE SAME THING, BUT ALSO, THEY WERE ASSURING ME THAT THE CRACK HAPPENED BECAUSE OF SOMETHING HIT THE WINDSHIELD. THEY DIDN'T EVEN WANTED TO LISTEN, WHAT I WAS TELLING ABOUT HOW IT HAPPENED. NOW I HAVING FREQUENT FALSE ALARMS FOR LANE DEPARTURE AND OBSTACLE ON THE WAY.
Visibility, Other or unspecified, Apr 17, 2020
UNKNOWN IT WAS PARKED IN THE GARAGE FOR 2 DAYS, WHEN I CAME OUT THERE WAS A CRACK IN THE WINDSHIELD. *TR
Visibility/wiper, Apr 12, 2020
I WAS DRIVING ON THE STREET, NOT FREEWAY. VERY CLEAN ROAD AND MY WINDSHIELD CRACKED WITHOUT ME NOTICING IT HAPPEN OR HEARING ANY OBJECT TOUCH MY WINDSHIELD. I HAD MUSIC VERY LOW, YET EHARD NO ROCK. WAS GOING ABOUT 35 MILES.
Steering, Visibility/wiper, Mar 31, 2020
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AT 40 MPH OR ABOVE, THE VEHICLE WAS DIFFICULT TO STEER DUE TO THE LOSS OF POWER STEERING ASSIST. THE CONTACT STATED THAT THE VEHICLE VEERED INDEPENDENTLY FROM LANE TO LANE WHICH MADE THE VEHICLE UNSAFE TO DRIVE. THE CONTACT REACHED OUT TO CAPITOL SUBARU LOCATED AT (235 CHERRY AVE NE, SALEM, OR 97301, 503-576-3300) BY EMAIL BUT WAS YET TO RECEIVE A RESPONSE IN RETURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT STATED THAT DUE TO THE CURRENT COVID-19 PANDEMIC, THEY WERE UNABLE TO VERIFY A DATE OR TIME WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS 100. *BF*JB
Visibility/wiper, Mar 25, 2020
ONE MONTH AFTER PURCHASING THE VEHICLE IN EARLY 2019, A SMALL ROCK HIT THE WINDSHIELD WHILE DRIVING ON THE HIGHWAY. 1-2 DAYS LATER THE CRACK GREW LARGE AND THE ENTIRE GLASS NEEDED TO BE REPLACED. RECENTLY THE WINDSHIELD WAS DAMAGED AGAIN WITH A SMALL ROCK WHILE DRIVING ON THE HIGHWAY, AND I'M AFRAID I'LL NEED TO REPLACE THE WINDSHIELD AGAIN. SUBARU FAILED TO DISCLOSE MATERIAL FACTS AND A SAFETY CONCERN WHEN I PURCHASED THE VEHICLE ABOUT THE WEAK WINDSHIELD.
Visibility/wiper, Mar 24, 2020
WHILE DRIVING ON A HIGHWAY I'M JANUARY WITH FEW OTHER VEHICLES AROUND A CRACK STARTED TO GROW FROM THE LOWER RIGHT PASSENGER SIDE OF THE WINDSHIELD. IT CRAWLED TO NEARLY 24 INCHES IN LENGTH. WE WERE NEVER HIT BY A ROCK OR ANY OTHER DEBRIS. THIS IS THE SECOND FACTORY INSTALLED WINDSHIELD ON OUR SUBARU. THE FIRST WINDSHIELD CRACKED IN JULY 2019. THE WINDSHIELD WAS STRUCK BY A SMALL ROCK AND CRACKED. WE HAD THAT WINDSHIELD REPLACED AT THE DEALERSHIP.
Visibility/wiper, Mar 22, 2020
WHILE PARKED OVER NIGHT IN MY SUBURBAN BOSTON DRIVEWAY THE WINDSHIELD DEVELOPED A FOOT LONG CRACK UP THE MIDDLE FROM THE BOTTOM EDGE
Visibility/wiper, Mar 20, 2020
WENT TO GO START MY VEHICLE THAT IS PARKED OUTSIDE IN OUR PARKING LOT COMPLEX, AND IT WAS ABOUT 15 DEGREES OUTSIDE AND THEIR WAS FROST ON THE WHOLE FRONT WINDSHIELD. I OPENED THE DRIVER DOOR TO START THE VEHICLE AND NOTICED THAT THERE WAS FROST ON THE BOTTOM HALF INSIDE OF THE FRONT WINDSHIELD AS WELL. ALL OTHER WINDOWS AND DOORS HAD BEEN CLOSED. I STARTED THE VEHICLE UP TO BEGIN DEFROSTING THE WINDSHIELD AND SCRAPED THE OUTSIDE FRONT WINDSHIELD. UPON COMPLETING THIS, THE FROST ON THE INSIDE WAS STILL THERE BUT SLOWLY MELTING AWAY FROM THE HEATER. WE HAVE OWNED THE VEHICLE FOR 20 DAYS AND IT HAD 6,350 MILES WHEN PURCHASED. CURRENTLY HAS 6,940 MILES WHEN THIS DEFECT HAPPENED.
Visibility/wiper, Mar 16, 2020
WINDSHIELD CRACKED- STARTED AS A SMALL CRACK AND NOW HAS SPREAD OVER THE WINDSHIELD
Visibility/wiper, Mar 15, 2020
FRONT WINDSHIELD CRACKED OVERNIGHT WHILE MY 2019 SUBARU WAS SITTING IN DRIVEWAY. CRACK IS AT LEAST ABOUT 18" LONG. IT MAY HAVE STARTED FROM A ROCK/PEBBLE HITTING WINDSHIELD WHILE ON THE ROAD, BUT I DIDN'T HEAR ANY ROCKS OR PEBBLES HIT THAT SIDE OF WINDSHIELD WHILE COMMUTING AND CRACK WAS NOT PRESENT PRIOR TO PARKING MY CAR FOR THE NIGHT. TEMPERATURE DIDN'T FLUCTUATE SIGNIFICANTLY ENOUGH OVERNIGHT.
Visibility/wiper, Mar 15, 2020
SMALL CHIP IN WINDSHIELD ON HIGHWAY TURNED INTO LARGE CRACK REQUIRING WHOLE WINDSHIELD TO BE REPLACED AND VISION SYSTEM RECALIBRATED.
Visibility/wiper, Mar 14, 2020
WAS DRIVING DOWN THE ROAD IN CASTLE ROCK CO. NOTHING HIT BY WINDSHIELD OR ANYTHING. NEXT THING I KNOW. LARGE CRACK IS FORMING FROM THE BOTTOM LEFT OF THE WINDSHIELD FROM THE EDGE.
Visibility/wiper, Mar 14, 2020
THREE WEEKS AFTER I PURCHASED THIS CAR BRAND NEW THE WINDSHIELD CRACKED AND HAD TO BE REPLACED.
Visibility/wiper, Mar 13, 2020
I WAS DRIVING ON THE HIGHWAY AND HEARD A CRACK, THEN SAW A LARGE CRACK ON MY WINDSHIELD! AFTER THE CAR HAD BEEN PARKED, THE CRACK CONTINUED TO SPREAD.
Visibility/wiper, Mar 13, 2020
I WAS DRIVING ON THE HIGHWAY AND A LITTLE PEBBLE HIT MY WINDSHIELD LEAVING A SMALL CHIP (SMALLER THAN THE SIZE OF A DIME). I PARKED THE CAR AND WITHIN AN HOUR, THIS CHIP KEPT GROWING INTO A LARGE CRACK. OVER ONLY A COUPLE DAYS IT HAD SPREAD TO CRACK ALL OVER THE ENTIRE WINDSHIELD.
Visibility/wiper, Mar 11, 2020
CAME OUT OF WORK TO FIND A LARGE CRACK IN MY WINDSHIELD THAT WASN'T THERE WHEN I GOT TO WORK. NOW HAVE TO HAVE WINDSHIELD REPLACE AND EYESIGHT CAMERAS RECALIBRATED.
Visibility/wiper, Mar 11, 2020
JUST PUT IN A COMPLAINT ON 3/6/20 FOR A WINDSHIELD PROBLEM ON OUR 2019 SUBARU OUTBACK. WHILE DRIVING TODAY, FOUR CHIPS APPEARED ON WINDSHIELD AFTER DRIVING PAST WORK BEING DONE ON THE ROAD. DIDN'T EVEN HEAR OR SEE ANYTHING TOUCH THE WINDSHIELD. GOING BACK TO SAFELITE WHERE A NEW WINDSHIELD WAS INSTALLED LAST MONTH. THIS IS NOT A SAFELITE ISSUE, BUT A DEFECT IN SUBARU GLASS FOR THE OUTBACK. I'VE BEEN DRIVING FOR 38 YEARS AND ONLY DROVE GM CARS BEFORE THIS AND ONLY HAD 1 WINDSHIELD REPLACED AFTER AN ACCIDENT NEVER BECAUSE OF A PEBBLE HITTING IT THERE ARE ARTICLES ABOUT THE DEFECTIVE GLASS ONLINE AND LAWSUITS, BUT SUBARU DOESN'T WANT TO TAKE RESPONSIBILITY FOR THIS. MAYBE IT'S TIME FOR ANOTHER LAWSUIT OR GET RID OF THE CAR NOW. CAN'T AFFORD A NEW WINDSHIELD EVERY MONTH.
Visibility/wiper, Mar 7, 2020
WINDSHIELD SUDDENLY CRACKED WHILE DRIVING DOWN I-17 AT NO TIME DID I HEAR/SEE A ROCK STRIKE THE WINDSHIELD.
Visibility/wiper, Mar 6, 2020
THE WINDSHIELD CRACKED OVERNIGHT WHILE IT WAS PARKED. STARTED FROM THE PASSENGER SIDE, A LONG LINE OF CRACK WITH AN UNKNOWN CAUSE. IT ALSO HAS SEVERAL ROCK CHIP CRACKS ON OTHER AREAS. THESE DAMAGES HAPPENED ALL WITHIN ONE YEAR OF OWNERSHIP.
Visibility/wiper, Mar 6, 2020
I HAD BEEN HAVING PROBLEMS WITH THE DRIVER SIDE WINDSHIELD WIPER THAT WHEN RAINING THERE WAS A SECTION IN THE MIDDLE OF THE WIPER THAT DIDN'T TOUCH THE GLASS TO CLEAR THE WATER. AFTER GETTING TIRED OF THIS, NEW WIPERS WERE PUT ON HOPING TO SOLVE THE PROBLEM. NO DIFFERENCE WAS SEEN IN THE REMOVAL OF THE WATER WHEN RAINING. IT SEEMS THAT THE GLASS WAS CONCAVED IN CERTAIN SPOTS CAUSING THE WATER TO POOL UNDER THE BLADE AND NOT BE REMOVED. A FEW WEEKS LATER, OUT OF KNOW WHERE, A SLIGHT MARK WAS NOTICED ON THE GLASS UNDER THE PASSENGER SIDE WINDSHIELD WIPER. THIS VEHICLE HAS HEATED STRIPS UNDER THE BLADES TO DEFROST ICE. AFTER TOUCHING IT, IT DIDN'T SEEM TO BE CHIPPED. THE NEXT MORNING WHEN I WENT OUT TO THE CAR, THERE WAS A VERTICAL CRACK IN THE GLASS GOING UP AND GREW VERY QUICKLY BEFORE I COULD GET TO A SUBARU DEALER. IT THEN TURNED DIRECTION HEADING TOWARDS THE DRIVER SIDE.
Structure, Visibility/wiper, Mar 6, 2020
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE FRONT WINDSHIELD STARTED TO CRACK. THE CRACK STARTED AT THE BOTTOM SECTION OF THE WINDSHIELD UNDER THE WINDSHIELD WIPER AND EXTENDED APPROXIMATELY 30 INCHES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT GLASS REPAIR SHOP AND WAS REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER REEDMAN TOLL SUBARU LOCATED AT (1700 EAST LINCOLN HWY, LANGHORNE PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Visibility/wiper, Mar 6, 2020
ON SEPTEMBER 8, 2019, BETWEEN 3-4 PM, I WAS TAKING THE SUN REFLECTOR OUT OF MY FRONT WINDSHIELD WHEN I TAPPED THE REARVIEW MIRROR. SOON AFTER TAPPING THE MIRROR, I HEARD A LARGE POP FROM MY FRONT WINDSHIELD AND THE REARVIEW MIRROR FELL WITH A LARGE CHUNK OF GLASS COMING OUT WITH IT. THE HOLE DID NOT GO ALL THE WAY THROUGH THE WINDSHIELD, THE OUTERMOST LAYERS OF THE GLASS WINDOW WERE STILL THERE, BUT SEVERAL LAYERS WERE MISSING LEAVING A 2 INCH BY 2-INCH HOLE GAP ON THE INSIDE OF THE WINDOW. THE VEHICLE WAS PURCHASED ON JULY 31, 2019, SO I ONLY HAD THE VEHICLE FOR A LITTLE OVER A MONTH. I CONTACTED THE DEALERSHIP/SALE PERSON THAT I HAD WORKED WITH RIGHT AFTER IT HAD HAPPENED AND THEY GOT ME IN TO HAVE THE ISSUED FIXED ON SEPTEMBER 13, 2019. HE AGREED THAT WHAT OCCURRED SHOULD NOT HAVE HAPPENED WITH THE CAR BEING PRETTY MUCH BRAND NEW. WHEN I WENT INTO THE DEALERSHIP ABOUT THIS ISSUE, THEY SAID THEY WERE NOT AWARE AT ALL OF ANY ISSUES WITH THEIR VEHICLES' WINDSHIELDS AND THEY HAD NEVER HEARD OF ANYTHING LIKE THIS EVER HAPPENING BEFORE. THE VEHICLE WAS PARKED WHEN THIS OCCURRED. IT WAS A WARM DAY, WITH THE AIR TEMPERATURE WHEN THE INCIDENT OCCURRED SITTING AROUND 91-93F ACCORDING TO THE KOUN WEATHER STATION. THE WARM TEMPERATURES MIGHT HAVE CONTRIBUTED TO THE PROBLEM WEAKENING THE POINT OF CONTACT WITH THE GLUE AND THE WINDSHIELD. THIS IS SPECULATION THOUGH AND THE MECHANICS WITH THE DEALERSHIP COULD NOT PROVIDE A SOURCE OR REASON AS TO WHY THIS COULD HAVE OCCURRED, SO THE TRUE REASON FOR THE INCIDENT IS UNKNOWN.