2019 Subaru Outback
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,034 owner complaints filed for this model year. This is the highest complaint count among 26 Outback model years with reports.
Of the 2019 reports, 24 involved a crash and 2 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Campaign 21V587000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpApr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Campaign 20V218000 on NHTSA.gov
StructureJun 26, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Campaign 19V493000 on NHTSA.gov
Representative owner complaints: visibility
387 reports, newest first. Show all
Visibility/wiper, Mar 4, 2020
HAD TO HAVE MY WINDSHIELD REPLACED TWICE WITHIN TWO MONTHS ON A CAR LESS THAN A YEAR OLD. BOTH TIMES SUBARU AND THE GLASS COMPANY CLAIMED THAT THE CRACKS WERE DUE TO CHIPS IN THE WINDSHIELD WHEN THERE WAS NO EVIDENCE OR DAMAGE, CHIPS, ETC PRIOR TO THE CRACKS. AFTER THE FIRST TIME MY WINDSHIELD CRACKED JULY 2019, I WAS VERY SKEPTICAL AND CHECKED MY WINDSHIELD EVERY NIGHT AFTER WORK TO ENSURE THERE WAS NO DAMAGE. ONE MORNING I WOKE UP TO FIND A LARGE CRACK IN MY WINDSHIELD WITHOUT ANY PRIOR EVIDENCE OF CHIPS OR DAMAGE. ONCE AGAIN, THE GLASS COMPANY AND SUBARU CLAIMED IT WAS DUE TO A CHIP WHEN THERE WAS NO EVIDENCE OF SUCH FALSE CLAIMS. I ALSO HAD MY REPLACED WINDSHIELD CHECKED MULTIPLE TIMES AT A SUBARU SERVICE CENTER DURING OIL CHANGES AND SERVICE APPOINTMENTS. EACH TIME THEY FOUND NO EVIDENCE OF ANY DAMAGE TO THE WINDSHIELD. THE GLASS COMPANY THAT REPLACED MY WINDSHIELD BOTH TIMES TRIED TO COVER THEIR [XXX] BY CLAIMING WINDSHIELDS ARE MADE THINNER THAN THEY USED TO BE, WHICH I FOUND QUITE SUSPICIOUS AS IF THEY WERE TRYING TO MAKE EXCUSES FOR HAVING TWO WINDSHIELDS CRACKED WITHIN 2 MONTHS. FIRST TIME WAS IN JULY 2019 AND THE SECOND TIME WAS SEPTEMBER 2019. BOTH TIMES I WAS FORCED TO PAY A $500 DEDUCTIBLE TO HAVE MY WINDSHIELD REPLACED AND MY EYESIGHT CALIBRATED TO THE NEW WINDSHIELD AS A RESULT OF POOR QUALITY GLASS AND REPLACEMENTS. BOTH TIME THE CRACKS WERE DISCOVERED WAS WHEN MY CAR WAS PARKED OVERNIGHT WITHOUT ANY PRIOR EVIDENCE OF ANY WINDSHIELD DAMAGE. THEY WERE DISCOVERED IN THE MORNING WITH A LARGE CRACK WHICH CONTINUED TO GET LARGER THROUGHOUT THE DAY AND ENDED UP TAKING UP A LARGE FIELD OF VIEW. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Visibility/wiper, Mar 1, 2020
WINDSHIELD CRACKED WHILE THE CAR WAS OFF AND PARKED IN THE GARAGE.
Visibility/wiper, Feb 28, 2020
ON TWO SEPARATE OCCASIONS WITH A CURRENTLY OWNED VEHICLE (2019 SUBARU OUTBACK WITH EYESIGHT) AND A LOANER VEHICLE (2017 SUBARU FORESTER) FROM THE SAME DEALER ENDURED WINDSHIELD CRACKS, BOTH SPONTANEOUSLY. FOR MY CURRENT REPLACEMENT I PAID OUT OF POCKET TO HAVE IT FIXED, FOR THE 2017 FORESTER REPLACEMENT I HAD TO GO THROUGH INSURANCE TO PAY THE FULL AMOUNT. FOR THE 2017 FORESTER WINDSHIELD INSURANCE CLAIM, THIS WAS PART OF THE REASON I WAS NOT ALLOWED TO RENEW MY PREVIOUS CAR INSURANCE, WHICH NOW COSTS ME SIGNIFICANTLY MORE, YEARLY.
Visibility/wiper, Feb 26, 2020
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE LEFT DRIVER'S SIDE WINDOW WAS CRACKED WHILE PARKED FROM THE BOTTOM CURVING UP HALFWAY THE WINDOW. THE CRACK LATER EXPANDED ALL THE WAY TO THE BOTTOM. THE CONTACT STATED THAT THE CRACK WAS NOT CAUSED BY A FOREIGN OBJECT. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA (11610 E KELLOGG DR N, WICHITA, KS 67207 (316) 264-7777) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE CRACK WAS CAUSED BY A FOREIGN OBJECT AND THAT THE REPLACEMENT WOULD NOT BE COVERED. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE REPAIRED BY A WINDSHIELD COMPANY. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Visibility/wiper, Feb 25, 2020
WINDSHIELD CRACKED, VEHICLE WAS ONLY A COUPLE OF MONTHS OLD. WINDSHIELD CRACKED WHILE WE WERE SITTING IN A PARKING LOT - THE DEFROSTER WASN'T ON AND THERE WAS NOTHING THAT TOUCHED THE WINDSHIELD. CAR WAS PARKED AND THE CRACK JUST FORMED SPONTANEOUSLY, 2 PEOPLE WITNESSED THE CRACK IN REAL TIME. STARTED VERTICALLY FROM THE BOTTOM CENTER OF THE WINDSHIELD, WENT UP APPROXIMATELY 5 INCHES, THE SPREAD SIDEWAYS ABOUT 12 INCHES IN EITHER DIRECTION.
Visibility/wiper, Feb 25, 2020
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE PARKED THERE WAS A CRACK THAT DEVELOPED ON THE WINDSHIELD ON THE DRIVER'S SIDE FROM THE TOP CURBING DOWN TO RIGHT BELOW THE REAR VIEW MIRROR. THE CRACK WAS NOT CAUSED BY AN OUTSIDE SOURCE. THE VEHICLE WAS TAKEN TO (FARRISH SUBARU 10407 FAIRFAX BLVD, FAIRFAX, VA 22030 (888) 485-6484) WHERE THE VEHICLE WAS INSPECTED AND THE WINDSHIELD WAS REPLACED UNDER WARRANTY. THE FAILURE WAS EXPERIENCED A SECOND TIME. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
Visibility/wiper, Feb 25, 2020
WINDSHIELD CRACK MIDLINE LOWER BLACK BAND STRETCHING ~9 INCHES BOTTOM UP NOTICED 2/23/20. THIS IS THE SECOND OEM WINDSHIELD AND WAS INSTALLED 12/19/19. FIRST WINDSHIELD WAS FACTORY INSTALLED AND HAD A ROCK CHIP THAT SPREAD OVER ENTIRE PASSENGER SIDE OF WINDSHIELD. SUBARU HAS A WINDSHIELD PROBLEM.
Visibility/wiper, Feb 25, 2020
WHILE SITTING STATIONARY IN MY DRIVEWAY, I HEARD A POP NOISE AND LOOKED UP AND SAW A SPONTANEOUS CRACK ON MY WINDSHIELD. IT BEGAN AT THE BLACK PORTION OF THE WINDSHIELD, DRIVER SIDE, LOWER HALF. IT TRAVELED ABOUT 5-7 INCHES WITHIN THE FIRST HOUR.
Electrical system, Electronic stability control (ESC), Visibility/wiper, Feb 25, 2020
STEERING SYSTEM/CAR FEELS UNSTABLE AT HIGHWAY SPEEDS ESPECIALLY WHEN WINDY. CENTER DISPLAY CONTROL BUTTONS DON'T ALWAYS FUNCTION. WINDSHIELD HAS CRACKED WITHOUT ROAD HAZARD INCIDENTS
Visibility/wiper, Feb 24, 2020
BACK IN FIRST WEEK OF JANUARY, I WAS COMMUTING TO WORK VIA INTERSTATE. THERE WAS A BUMP SINCE THE ROADS ARE UNEVEN AND GOING OVER THE BRIDGE, AS SOON I WENT OVER I HEARD A CRACK. I SAW THERE WAS A CRACK ON THE WINDSHIELD FROM THE TOP OF HOOD, UP TO FRONT OF THE REARVIEW MIRROR. SINCE THEN, IT SLOWLY GOT WORSE.
Visibility/wiper, Feb 24, 2020
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED THE WINDSHIELD CRACKED. THE CONTACT STATED WHILE DRIVING BETWEEN 40-45 MPH THE WINDSHIELD EXPERIENCED ANOTHER CRACK. THE VEHICLE WAS TAKEN TO SUBARU LITTLE ROCK, AR LOCATED AT 12121 COLONEL GLENN RD, LITTLE ROCK, AR 72210, TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Visibility/wiper, Feb 24, 2020
2019 SUBARU OUTBACK FRONT WINDSHIELD SUDDENLY DEVELOPED A CRACK FOR NO REASON. I WAS DRIVING ON THE HIGHWAY, HOLDING A SMOOTH STEADY SPEED, AND WAS ACTUALLY LOOKING AT THE LOCATION WHERE THE CRACK STARTED. I HEARD AN AUDIBLE SHARP "CRACK" SOUND AND I SAW A 6" VERTICAL CRACK SUDDENLY APPEAR IN THE WINDSHIELD STARTING FROM THE BOTTOM MIDDLE OF THE WINDSHIELD. THERE WAS NO REASON FOR THE CRACK TO DEVELOP -- NO ROCKS OR PEBBLES HIT THE WINDSHIELD, NO OTHER CARS WERE NEARBY, AND NO EXTERNAL OBJECT CAME INTO CONTACT WITH THE CAR. I HAD JUST PURCHASED THE CAR A COUPLE OF WEEKS EARLIER. OVER THE NEXT FEW DAYS, THE CRACK SPREAD SIDEWAYS LEFT AND RIGHT IN THE FORM OF A T. EXCEPT FOR THE INITIAL CRACK, WHICH HAPPENED WHILE DRIVING, THE EXPANSION OF THE CRACK HAS HAPPENED WHEN THE CAR HAS BEEN SITTING IN MY DRIVEWAY. I WAS SURE I WAS NOT AT FAULT FOR THE CRACKING, SO I WENT ONLINE TO SEARCH AND I FOUND PLENTY OF SIMILAR COMPLAINTS FROM OTHER SUBARU OWNERS (SEE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T82803_DS994225). THIS SEEMS LIKE A COMMON PROBLEM THAT WAS NOT DISCLOSED AT THE TIME OF PURCHASE OF THE VEHICLE.
Visibility/wiper, Feb 23, 2020
WINDSHIELD IS CRACKED ACROSS PASSENGER SIDE TO MIDDLE OF WINDSHIELD.. WAS DRIVING AT HIGHWAY SPEED AND IT SPONTANEOUSLY CRACKED . THE CRACK GREW OVER A COURSE OF ABOUT 2 WEEKS..
Visibility/wiper, Feb 23, 2020
I WAS DRIVING DOWN THE ROAD AND HEARD A LOUD CRACK. I DIDN'T THINK ANYTHING OF IT BECAUSE I DIDN'T SEE ANYTHING AT THE TIME. A FEW DAYS LATER MY WIFE WAS DRIVING THE CAR AND HEARD A LOUD CRACK AND LOOKED AT THE WINDSHIELD TO SEE A CRACK FORMING ACROSS THE WINDSHIELD. IT REACHED ALMOST TO THE DRIVER SIDE VIEW WAY. THERE WAS NOT A POINT OF IMPACT IT STARTED ON THE VERY EDGE OF THE WINDSHIELD OUT OF SIGHT FROM INSIDE THE CAR. I THOUGHT MAYBE A ROCK CAME OUT OF NO WHERE AND THAT IS WHAT MY WIFE TOLD THE INSURANCE COMPANY WHEN WE GOT IT FIXED BY SAFELITE, THEN I SAW THE NOTICE ABOUT THE DEFECTIVE WINDSHIELDS AND TOLD ME TO FILE THE CLAIM THAT IS WHAT HAPPENED TO US.
Visibility/wiper, Feb 23, 2020
I WAS DRIVING ON A HIGHWAY WHEN A CHIP SUDDENLY APPEARED ON THE WINDSHIELD ON THE LEFT SIDE ON THE WINDSHIELD. I THOUGHT THIS WAS STRANGE CONSIDERING I WAS IN THE LEFT LANE OF THE HIGHWAY WITH A LARGE MEDIAN AND NO TRUCKS NEAR ME. OVER THE NEXT HOUR THE CHIP TURNED INTO A 6 INCH PLUS CRACK. I HAVE SINCE HAD THE WINDSHIELD REPLACED UNDER MY CAR INSURANCE POLICY.
Visibility/wiper, Feb 23, 2020
20" CRACK ACROSS DRIVER SIDE SPONTANEOUSLY APPEARED IN WINDSHIELD WITH NO DAMAGE. WARRANTY DENIED BY SUBARU
Steering, Vehicle speed control, Visibility/wiper, Feb 23, 2020
THE WINDSHIELD OF MY 2019 SUBARU OUTBACK SPONTANEOUSLY CRACKED. I WAS DRIVING DOWN A HIGHWAY AT ABOUT 50 MPH, WITH NO ONE IN FRONT OF ME OR COMING THE OTHER WAY. THE WINDSHIELD WAS NOT HIT BY ROAD DEBRIS OR ANYTHING OF THE SORT. THERE WAS JUST A LOUD "POP". THE EYESIGHT FUNCTIONALITY IS NOW INCONSISTENT AS THE CRACK EXTENDED FROM 6 INCHES TO ACROSS THE WHOLE WINDSHIELD IN A FEW HOURS. THE TEMPERATURE WAS NOT BELOW FREEZING AND WAS ABOUT 45-50 DEGREES. THE COSTS TO REPLACE A WINDSHIELD LIKE THIS ARE EXORBITANT BECAUSE OF ALL OF THE "SAFETY" FEATURES AND RE-CALIBRATING INVOLVED. I BROUGHT THE PROBLEM TO THE ATTENTION OF MY LOCAL SUBARU DEALER AND WAS TOLD IT IS NOT COVERED UNDER WARRANTY. I INQUIRED ABOUT KNOWN DEFECTS WITH THE WINDSHIELD AND WAS TOLD THERE ARE NO DEFECTS WITH THE WINDSHIELDS IN THE SUBARU OUTBACK 2019.
Visibility/wiper, Feb 22, 2020
WINDSHIELD CRACKED ACROSS DRIVERS SIDE WITH TOO LONG CRACKS WHILE DRIVING ON THE ROAD. REPLACED AND PAID FOR BY MYSELF AND MY INSURANCE 1/13/20
Visibility/wiper, Feb 22, 2020
THERE IS A SMALL CRACK IN THE WINDSHIELD ON THE LEFT SIDE OR DRIVER'S SIDE OF THE CAR. THE CRACK OR DEFECT APPEARS TO BE IN BETWEEN THE GLASS.
Visibility/wiper, Feb 22, 2020
WINDSHIELD CRACKED FOR NO REASON.
Visibility/wiper, Feb 22, 2020
WINDSHIELD CHIPPED WHILE DOING 55 ON HIGHWAY. SMALL ROCK WAS THROWN UP BY PASSING VECHICLE. OUTBACK WAS ONLY 9 HOURS OLD AND HAD 42 MILES ON THE ENGINE.
Visibility/wiper, Feb 16, 2020
SEPTEMBER 20, 2019. I WAS DRIVING TO WORK SURROUNDED BY AN OPEN FIELD AND NOTHING ELSE. A SPONTANEOUS FAULT APPEARED IN MY WINDSHIELD. ON THE WAY HOME THE SAME DAY, A SECOND ONE APPEARED OUT OF NOWHERE AND WITHOUT ANYTHING STRIKING THE WINDSHIELD. OVERNIGHT THE SECOND FAULT GREW LONG CRACKS FROM IT WHICH WE NOTICED. THIS IS CLEARLY A MANUFACTURING FAULT. I FEEL BADLY BECAUSE IT IS MY FIRST SUBARU PURCHASE AND HAVE BEEN MOSTLY DELIGHTED SO FAR. THERE IS NO IMPACT TO THE CAR'S WINDSHIELD, AND THE DAMAGE SPONTANEOUSLY APPEARED IN TWO PLACES JUST HOURS APART.
Visibility/wiper, Feb 15, 2020
WINDSHIELD CRACKED WHILE PARKED OVERNIGHT, NOTHING APPARENT CAME IN CONTACT WITH IT TO CAUSE THIS.
Visibility/wiper, Feb 15, 2020
2019 SUBARU OUTBACK PURCHASED DECEMBER 2018, SAND STRIKE CHIPPED AND CRACKED THE WINDSHIELD WITHIN ONE MONTH. THIS MORNING AS WE WERE DRIVING DOWN THE STREET WITH NO OTHER TRAFFIC MY WIFE NOTICED A CRACK FORMING AND GROWING UP FROM THE BOTTOM OF THE WINDSHIELD ON THE PASSENGER'S SIDE. THE CRACK IS NOW 17" LONG
Visibility/wiper, Feb 15, 2020
MY WINDSHIELD WAS CRACKED STARTING UNDER THE WIPER BLADE, AT THE LOWER CENTER OF THE WINDSHIELD, AND CRACKED UPWARDS ABOUT 5 INCHES, AND SPILT IN TWO DIFFERENT DIRECTIONS. ONE LENGTH ABOUT 9 INCHES AND THE OTHER SIDE ABOUT 12 INCHES, AND THE CRACKS SEEM TO BE EXTENDING. THE CAR WAS PARKED IN MY DRIVEWAY. AS I SEE IT, AROUND THE CRACK THERE ARE NO CRACKS, DINGS, CHIPS, OR ANY MARKS. THE LOOK OF THE CRACK DOESN'T RESEMBLE DIFFERENT SHATTER. MY CAR IS A 2019 VEHICLE THAT ONLY HAS ABOUT 10,000 MILES SO QUITE NEW.