2019 Subaru Outback
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,034 owner complaints filed for this model year. This is the highest complaint count among 26 Outback model years with reports.
Of the 2019 reports, 24 involved a crash and 2 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Campaign 21V587000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpApr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Campaign 20V218000 on NHTSA.gov
StructureJun 26, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Campaign 19V493000 on NHTSA.gov
Representative owner complaints
1,034 reports, newest first.
Electrical system, Mar 18, 2021
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS WOULD APPEAR ON THE INSTRUMENT PANEL WITH THE EYESIGHT TECHNOLOGY FEATURE FAILING TO OPERATE AS NEEDED. THE CONTACT HAD TAKEN THE VEHICLE TO YARK SUBARU (6141 CENTRAL AVE, TOLEDO, OH 43615) ON THREE SEPARATE OCCASIONS HOWEVER, EACH TIME THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Visibility/wiper, Mar 17, 2021
I JUST GOT SOME INTERESTING DETAILS TODAY FROM MY VIDEO REGISTRATOR. IT SHOWS THAT WE PARKED OUR CAR LAST SUNDAY AT 5 30PM (EVERETT, WA). THERE WASN'T ANY WINDSHIELDS DEFECTS SHOWING ON THE VIDEO. AFTER WE TOOK IT BACK ON 8 30PM, THERE IS THAT PROMINENT CRACK ON THE WINDSHIELD ALREADY. NOW, IF IT WAS SOME VANDAL CAUSING IT, THEN IT'S NOT CLEAR WHY HE/SHE WOULD DO SUCH A MINOR HARM TO THE CAR (A THIN, 5 INCH CRACK ON THE RIGHT MIDDLE SIDE OF THE WINDSHIELD), IT DOESN'T LOOK LIKE IT. IF NOT - THEN IT'S OBVIOUSLY NOT A STONE, CAUSE THE CAR WAS STANDING STILL... PLUS, MY VIDEO REGISTRATOR'S MANUFACTURER CLAIMS THAT THE CAMERA IS RECORDING ANY MOVEMENT IN FRONT OF THE CAR EVEN WHEN THE CAR IS TURNED OFF - WELL, THERE WEREN'T ANY MOVEMENTS DETECTED... I HAVE REQUESTED THE BUILDINGS AROUND IF THEY HAVE ANY VIDEO REGISTRATION SYSTEM THAT COULD HAVE TRACKED THIS TIME PERIOD. I'M MORE THAN SURE THAT THE WINDOW CRACKED ON ITS OWN AND HAVE THE FOLLOWING MATERIAL - 3 PHOTOS OF CRACK (DIFFERENT SCALE), VIDEOS BEFORE AND AFTER OUR TRIP TO EVERETT, WHERE IT'S CLEARLY SEEN THAT WE DIDN'T HAVE ANY WINDSHIELD DEFECT BEFORE PARKING AND THAT IT APPEARED DURING THE PARKING PERIOD.
Structure, Mar 17, 2021
MANY OF THE SPOT WELDS ARE FAULTY . I HAVE TRIED TO WORK WITH BRANDON TOMES SUBARU, THE DEALER THAT WE LEASED THE CAR FROM. I HAVE ALSO REQUESTED HELP FOR SUBARU. NEITHER HAVE RESPONDED .
Electrical system, Mar 16, 2021
THE BATTERY HAS DRAINED OVERNIGHT TWICE SINCE I BOUGHT THIS CAR. THIS HAPPENED AT HOME BOTH TIMES. THIS HAPPENED IN MY GARAGE BOTH TIMES EACH TIME I RECHARGED IT WITH A BATTERY CHARGER AND IT WAS OKAY AFTER THAT. I AM CONCERNED THAT THIS COULD HAPPEN WHILE TRAVELING WHICH WOULD BE A SEVERE INCONVENIENCE. THE LAST TIME WAS ON FEB 25 2021. THE FIRST TIME WAS IN 2020
Steering, Mar 16, 2021
CAR WILL PULL TO THE LEFT OR RIGHT WITHOUT WARNING. WHENEVER YOU ARE DRIVING AT ANY SPEED. ESPECIALLY WHEN YOU HAVE A LOW SPOT IN THE ROAD OR SLIGHTLY UNEVEN PAVEMENT. YOU HAVE TO HOLD THE CAR ON THE ROAD OR IT WILL NOT STAY IN LANE. HIGHWAY OR IN TOWN. HAVE RETURNED TO DEALERSHIP FOR REPAIR WITH NO LUCK. WAS TOLD THAT THE ALIGNMENT ON THE VEHICLE WAS GOOD.
Visibility/wiper, Mar 16, 2021
LARGE CRACK FROM DRIVERS SIDE, ORIGINATING AT THE EDGE WINDOW FRAME NEAR THE SIDE MIRROR AND EXTENDING HORIZONTALLY TO NEARLY THE MIDDLE OF THE WINDSHIELD. THE CRACK APPEARED SOMETIME WHILE THE VEHICLE WAS NOT IN USE. THERE IS NO VISIBLE IMPACT OR DEFORMATION AROUND THE CRACK. THE ORIGIN OF THE CRACK IS NOT VISIBLE, IT BEGINS UNDER THE WINDSHIELD TRIM.
Other or unspecified, Mar 15, 2021
THE WINDSHIELD CRACKED IN MULTIPLE PLACES AFTER BEING HIT IN THE CENTER BY A SMALL ROCK.
Electrical system, Mar 14, 2021
VEHICLE DID NOT START DUE TO DEAD BATTERY. THIS VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP ON THREE SEPARATE DATES DUE TO THE SAME ISSUE. ON 12/14/20 THE CAR WOULD NOT START WE CHARGED THE BATTERY AND GOT IT TO THE DEALERSHIP. THEY CHARGED THE BATTERY AND SAID THEY COULD NOT FIND ANYTHING WRONG AND WE DROVE IT HOME. ON 1/18/21 WE COULD NOT START THE CAR WE CHARGED THE BATTERY AND TOOK IT BACK TO THE DEALERSHIP. THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT FOR OUR PEACE OF MIND THEY REPLACED THE BATTERY SENSOR AND KEPT THE CAR FOR SEVERAL DAYS TO START IT AND DRIVE IT AROUND TO TRY AND RECREATE THE ISSUE. THEY COULD NOT RECREATE THE PROBLEM. ON 3/6/21 THE CAR DID NOT START AND WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP INSPECTED THE BATTERY AND THE BATTERY FAILED THE LOAD TEST. BATTERY WAS REPLACED. WE EXPRESSED CONCERN THAT THEY WERE FIXING THE SYMPTOM AND NOT THE PROBLEM, WE ALSO DISCUSSED ERRATIC BEHAVIOR WITH THE REAR GATE ALL THREE TIMES THESE ISSUES HAVE OCCURRED. THE DEALERSHIP THEN DECIDED TO REPLACE THE POWER REAR GATE ECU AND LATCH & ACTUATOR REAR GATE. AFTER RESEARCHING THIS PROBLEM WE HAVE DISCOVERED THIS IS AN ISSUE WITH THE SAME MODEL AND YEAR OF SUBARU VEHICLE AS OURS AND SUBARU HAS NOT DONE ANYTHING TO ADDRESS THE ACTUAL PROBLEM. WE ARE CONCERNED THAT THIS ISSUE WILL CONTINUE AND WE DON'T FEEL WE CAN SAFELY DRIVE OUR CAR FAR FROM HOME BECAUSE OF ITS UNRELIABILITY AND POTENTIALLY PUTTING US IN DANGEROUS SITUATIONS . THE MILEAGE ON THE CAR IS 8800 AND IT IS A 2019 MODEL.
Electrical system, Lane departure, Forward collision avoidance, Mar 9, 2021
CONTINUING PROBLEMS WITH THE BATTERY BEING DEAD (FIVE). THE CAR HAS BEEN IN THE SHOP TWICE AND HAD THE BATTERY REPLACED BOTH TIMES. THE SERVICE APPOINTMENTS OCCURRED NOV. 2019 AND MARCH 2021.
Other or unspecified, Mar 9, 2021
DEAD BATTERY, CAR WOULD NOT START, NO REASON FOR DEAD BATTERY. POSSIBLE OVERCHARGING DUE TO ELECTRICAL ISSUES
Visibility, Mar 8, 2021
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO UNIVERSITY SUBARU (1200 INTERSTATE 70 DR SW, COLUMBIA, MO 65203, (573) 777-3488) WHERE IT WAS DIAGNOSED WITH NEEDING WINDSHIELD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Visibility/wiper, Mar 8, 2021
I PARKED MY CAR IN A GROCERY STORE PARKING LOT FOR 30 MINUTES. WHEN I GOT BACK IN THE CAR, THERE WAS A LARGE 'T' SHAPED CRACK- ABOUT 12 INCHES IN HEIGHT AND 10 INCHES WIDE- FROM THE BASE OF THE WINDSHIELD UP. MY WINDSHIELD HAD NOT EXPERIENCED ANY ROCKS OR BLOWS FROM DRIVING BEFORE PARKING- THIS WAS A SPONTANEOUS CRACK WITH NO REASON FOR OCCURRING.
Other or unspecified, Mar 6, 2021
THE GLASS WINDSHIELD IS DEFECTIVE. THIS IS THE SECOND I HAVE HAD TO REPLACE IN A YEAR. I CAME OUT TO MOVE MY CAR AND NOTICED A CRACK ACROSS THE WINDSHIELD. I PARK IN A PRIVATE DRIVEWAY AND NO CARS WERE AROUND IT.
Visibility/wiper, Lane departure, Forward collision avoidance, Mar 5, 2021
THE FRONT WINDSHIELD ON MY 2019 SUBARU OUTBACK SPONTANEOUSLY CRACKED IN THE AREA OF THE DEICER STRIP AT THE BOTTOM LOWER RIGHT PORTION OF THE WINDOW. I WAS DRIVING THE VEHICLE AT THE TIME ON A STATE HIGHWAY. THE VEHICLE WAS PURCHASED BRAND NEW FROM WILDE SUBARU IN WAUKESHA, WI. I CONTACTED THE DEALERSHIP AND THEY WOULDN'T DO ANYTHING ABOUT THE PROBLEM.
Visibility, Mar 4, 2021
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, WHEN HE NOTICED THAT THE WINDSHIELD WAS CRACKED ON THE FRONT DRIVER'S SIDE UPPER LEFT CORNER AND LATER EXTENDED TO 15-16 INCHES. THE VEHICLE WAS TAKEN TO BEARDMORE SUBARU (410 FORT CROOK RD N, BELLEVUE, NE 68005) WHERE IT WAS DIAGNOSED AS A STRESS FRACTURE TO THE WINDSHIELD. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WAS NO RECALL RELATED TO THE FAILURE AND THE VEHICLE WAS PAST THE WARRANTY COVERAGE FOR THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,927.
Electrical system, Mar 2, 2021
BATTERY FOUND DISCHARGED ON AT LEAST 4 OCCASIONS (8/18/20..3/2/21). CAR HAS LESS THAN 11000 MILES ON IT.
Structure, Feb 27, 2021
THE SPOT WELDS UNDER THE DASH DO NOT APPEAR TO BE CORRECT AND SAFE.*DT
Visibility/wiper, Feb 27, 2021
WINDSHIELD CRACKED WITH A LONG 9'' CRACK WHILE SITTING IN PARKING LOT. IT WAS NOT UNDER A TREE OR ANY STONES.
Electrical system, Feb 26, 2021
BATTERY DEAD.. LESS THAN 6K MILES AND CAR ONLY18 MONTHS OLD
Electrical system, Feb 25, 2021
BATTERY FAILED AFTER 11K MILES. HAD TO BE REPLACED BY AAA WHEN STRANDED WITH DAUGHTER. HAVE HAD STARTING ISSUES WITH THE CAR SINCE I GOT IT WHERE IT WON'T TURN OVER. I NORMALLY TURN OFF CAR THEN LICK AND UNLOCK AND TRY AGAIN. NORMALLY STARTED AFTER SEVERAL TRIES. SUBARU CHALKED THIS UP TO SOFTWARE AT MAINTENANCE.
Lane departure, Forward collision avoidance, Feb 22, 2021
THE WINDSHIELD ON MY 2019 SUBARU OUTBACK HAS CRACKED TWICE SINCE I LEASED IT ON 4/11/2019. THE CRACKS REQUIRE THE WINDSHIELD TO BE REPLACED AND THE DRIVER ASSIST FEATURES TO BE RECALIBRATED. EACH CRACKED OCCURRED WHEN THE CAR WAS IN MOTION ON THE HIGHWAY.
Visibility/wiper, Feb 22, 2021
WOKE UP ON SATURDAY FEBRUARY 20, 2021 TO FIND WINDSHIELD OF OUR 2019 SUBARU OUTBACK WITH A CRACK IN IT FOR NO REASON. WE DIDN'T DRIVE IT AT ALL SINCE FEBRUARY 20TH AND TODAY THE CRACK HAS SPREAD EVEN FURTHER (SEE ATTACHED PICTURE). THIS CRACKED OUT OF THE BLUE WITH NO FORCE TO CAUSE IT AND HAVE NO IDEA WHY THIS WOULD HAPPEN. SO I THEN GOOGLED SUBARU WINDSHIELD AND HAVE FOUND MANY PEOPLE ARE HAVING THIS SAME ISSUE AND THAT'S WHY I'M INFORMING YOU IT HAS NOW HAPPENED TO US.
Electrical system, Feb 22, 2021
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THE BATTERY WAS DRAINED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Electrical system, Feb 19, 2021
WE PURCHASED THE CAR IN JULY 2019. BY MAY 2020 WE HAD TO REPLACE THE BATTERY. BY THE END OF JANUARY 2021 WE HAD TO REPLACE THE BATTERY AGAIN. WE TOOK THE CAR TO THE DEALERSHIP AND THEY STATE THERE IS NOTHING WRONG WITH THE CAR. AFTER OWNING THE CAR FOR 19 MONTHS IT ONLY HAS 7,300 MILES ON IT AND HAS ALWAYS BEEN KEPT IN THE GARAGE WHEN NOT IN USE.
Electrical system, Feb 19, 2021
FREQUENT PROBLEMS WITH CAR STARTING DUE TO RUN DOWN BATTERY. WE HAVE HAD BATTERY RELATED SERVICE CALLS FROM AAA ON 7/29/19, 5/23/20, 6/4/20, 12/2/20, 1/23/21, AND 2/10/21. TODAY (2/19/21) THE CAR ONLY STARTED ON THE THIRD ATTEMPT AFTER PUMPING THE GAS A BIT. WE DID NOT CALL AAA BUT MADE AN APPOINTMENT WITH THE SUBARU DEALER. THIS WILL NOT BE OUR FIRST APPOINTMENT WITH THEM. PREVIOUS APPOINTMENTS WITH DEALER RELATED TO DIFFICULTY STARTING CAR WERE ON 6/9/20 (WHEN BATTERY WAS REPLACED), 12/22/20, AND 1/15/21. WE HAVE ALSO HAD REPLACEMENT OF A FUEL PUMP THAT WAS THE SUBJECT OF A RECALL, REPLACEMENT OF POWER STEERING GEAR BOX, AND A BRAKE ISSUE. ALL OF THE ABOVE WERE WHEN CAR WAS ON WARRANTY, AS IT IS STILL IS AS OF THIS WRITING. THE CAR CURRENTLY HAS ABOUT 15,500 MILES ON IT.