2019 Subaru Outback
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,034 owner complaints filed for this model year. This is the highest complaint count among 26 Outback model years with reports.
Of the 2019 reports, 24 involved a crash and 2 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Campaign 21V587000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpApr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Campaign 20V218000 on NHTSA.gov
StructureJun 26, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Campaign 19V493000 on NHTSA.gov
Representative owner complaints
1,034 reports, newest first.
Steering, Vehicle speed control, Visibility/wiper, Feb 23, 2020
THE WINDSHIELD OF MY 2019 SUBARU OUTBACK SPONTANEOUSLY CRACKED. I WAS DRIVING DOWN A HIGHWAY AT ABOUT 50 MPH, WITH NO ONE IN FRONT OF ME OR COMING THE OTHER WAY. THE WINDSHIELD WAS NOT HIT BY ROAD DEBRIS OR ANYTHING OF THE SORT. THERE WAS JUST A LOUD "POP". THE EYESIGHT FUNCTIONALITY IS NOW INCONSISTENT AS THE CRACK EXTENDED FROM 6 INCHES TO ACROSS THE WHOLE WINDSHIELD IN A FEW HOURS. THE TEMPERATURE WAS NOT BELOW FREEZING AND WAS ABOUT 45-50 DEGREES. THE COSTS TO REPLACE A WINDSHIELD LIKE THIS ARE EXORBITANT BECAUSE OF ALL OF THE "SAFETY" FEATURES AND RE-CALIBRATING INVOLVED. I BROUGHT THE PROBLEM TO THE ATTENTION OF MY LOCAL SUBARU DEALER AND WAS TOLD IT IS NOT COVERED UNDER WARRANTY. I INQUIRED ABOUT KNOWN DEFECTS WITH THE WINDSHIELD AND WAS TOLD THERE ARE NO DEFECTS WITH THE WINDSHIELDS IN THE SUBARU OUTBACK 2019.
Visibility/wiper, Feb 22, 2020
WINDSHIELD CRACKED ACROSS DRIVERS SIDE WITH TOO LONG CRACKS WHILE DRIVING ON THE ROAD. REPLACED AND PAID FOR BY MYSELF AND MY INSURANCE 1/13/20
Visibility/wiper, Feb 22, 2020
THERE IS A SMALL CRACK IN THE WINDSHIELD ON THE LEFT SIDE OR DRIVER'S SIDE OF THE CAR. THE CRACK OR DEFECT APPEARS TO BE IN BETWEEN THE GLASS.
Visibility/wiper, Feb 22, 2020
WINDSHIELD CRACKED FOR NO REASON.
Other or unspecified, Feb 22, 2020
FRONT WINDOW CRACKED IN MOTION ON A HIGHWAY GOING FORWARS.
Visibility/wiper, Feb 22, 2020
WINDSHIELD CHIPPED WHILE DOING 55 ON HIGHWAY. SMALL ROCK WAS THROWN UP BY PASSING VECHICLE. OUTBACK WAS ONLY 9 HOURS OLD AND HAD 42 MILES ON THE ENGINE.
Electrical system, Feb 20, 2020
APPLE CARPLAY AND STARLINK WILL FREEZE AND MAKE A LOUD "RINGING SOUND" UNTIL VEHICLE IS TURNED OFF AND TURN BACKED ON.
Other or unspecified, Feb 19, 2020
I PURCHASED A 2019 SUBARU OUTBACK FOUR MONTHS AGO AND AM NOW ON MY THIRD WINDSHIELD. I HAVE BEEN DRIVING FOR 35 YEARS AND AT BEST HAD A SMALL CHIP ON MY WINDSHIELD. 4 MONTHS 3RD WINDSHIELD. NOT A CHIP BUT TOTALLY SHATTERED. WITH THE EYESIGHT TECHNOLOGY IN THE CAR IT'S VERY EXPENSIVE TO REPLACE. THE FIRST WINDSHIELD WAS HIT BY SOMETHING THAT GRAZED OFF THE WINDSHIELD. THE SECOND I CAME OUT IN THE MORNING AND THE WINDSHIELD HAD A TWO FOOT LONG SPIT DOWN THE CENTER OF IT.
Electrical system, Other or unspecified, Electronic stability control (ESC), Feb 16, 2020
WINDOW SLOW/STOP GOING UP ON DRIVER SIDE DOOR, AUDIO SYSTEM WAS HAVING LOUD POPPING NOISE, SYSTEM THAT IS SUPPOSED TO TELL YOU WHEN HOW CLOSE YOU ARE TO ANOTHER CAR/AUTOMATICALLY BREAK- TURNS OFF ON OWN/SAYS NO SIGHT CAMERA.
Visibility/wiper, Feb 16, 2020
SEPTEMBER 20, 2019. I WAS DRIVING TO WORK SURROUNDED BY AN OPEN FIELD AND NOTHING ELSE. A SPONTANEOUS FAULT APPEARED IN MY WINDSHIELD. ON THE WAY HOME THE SAME DAY, A SECOND ONE APPEARED OUT OF NOWHERE AND WITHOUT ANYTHING STRIKING THE WINDSHIELD. OVERNIGHT THE SECOND FAULT GREW LONG CRACKS FROM IT WHICH WE NOTICED. THIS IS CLEARLY A MANUFACTURING FAULT. I FEEL BADLY BECAUSE IT IS MY FIRST SUBARU PURCHASE AND HAVE BEEN MOSTLY DELIGHTED SO FAR. THERE IS NO IMPACT TO THE CAR'S WINDSHIELD, AND THE DAMAGE SPONTANEOUSLY APPEARED IN TWO PLACES JUST HOURS APART.
Visibility/wiper, Feb 15, 2020
WINDSHIELD CRACKED WHILE PARKED OVERNIGHT, NOTHING APPARENT CAME IN CONTACT WITH IT TO CAUSE THIS.
Visibility/wiper, Feb 15, 2020
2019 SUBARU OUTBACK PURCHASED DECEMBER 2018, SAND STRIKE CHIPPED AND CRACKED THE WINDSHIELD WITHIN ONE MONTH. THIS MORNING AS WE WERE DRIVING DOWN THE STREET WITH NO OTHER TRAFFIC MY WIFE NOTICED A CRACK FORMING AND GROWING UP FROM THE BOTTOM OF THE WINDSHIELD ON THE PASSENGER'S SIDE. THE CRACK IS NOW 17" LONG
Visibility/wiper, Feb 15, 2020
MY WINDSHIELD WAS CRACKED STARTING UNDER THE WIPER BLADE, AT THE LOWER CENTER OF THE WINDSHIELD, AND CRACKED UPWARDS ABOUT 5 INCHES, AND SPILT IN TWO DIFFERENT DIRECTIONS. ONE LENGTH ABOUT 9 INCHES AND THE OTHER SIDE ABOUT 12 INCHES, AND THE CRACKS SEEM TO BE EXTENDING. THE CAR WAS PARKED IN MY DRIVEWAY. AS I SEE IT, AROUND THE CRACK THERE ARE NO CRACKS, DINGS, CHIPS, OR ANY MARKS. THE LOOK OF THE CRACK DOESN'T RESEMBLE DIFFERENT SHATTER. MY CAR IS A 2019 VEHICLE THAT ONLY HAS ABOUT 10,000 MILES SO QUITE NEW.
Visibility/wiper, Feb 12, 2020
WINDSHIELD IS TOO SOFT AS I TWO PLACES THAT HAVE CRACKED AND ONE THAT CHIPPED. THE ITEMS THAT HIT THE WINDSHIELD WERE SMALL AND SHOULDN'T HAVE CAUSED THE DAMAGE THEY DID. I'VE HAD OTHER VEHICLES THAT WERE HIT BY MUCH BIGGER DEBRIS AND NO DAMAGE. WINDSHIELD IS SUBSTANDARD. ALL DAMAGE OCCURRED WHILE DRIVING ON THE FREEWAY. I CAN PROVIDE PHOTOS BUT I DID HAVE SAFELITE REPAIRS TWO OF CRACKS.
Visibility/wiper, Feb 11, 2020
I BOUGHT MY OUTBACK NEW AT THE END OF AUGUST 2019 AND SINCE THEN THE WINDSHIELD HAS CRACKED 3 TIMES AND I HAVE HAD TO REPLACE IT ALL 3 TIMES. I WAS DRIVING ALL 3 TIMES. TWICE I BELIEVE A PEBBLE HIT THE WINDSHIELD BUT THE THIRD TIME NOTHING HIT THE WINDSHIELD. LUCKILY WHEN I BOUT IT THE SALESMAN SUGGESTED I GET THE EXTENDED WINDSHIELD INSURANCE. NOW I KNOW WHY. THERE IS SOMETHING THAT NEEDS TO BE DONE WITH THESE WINDSHIELDS, THEY ARE DANGEROUS.
Other or unspecified, Feb 6, 2020
WINDSHIELD CRACKED WHILE CAR WAS STATIONARY
Service brakes, Feb 5, 2020, crash
ON THE EVENING OF DECEMBER 23, 2019 I HIT A DEER GOING APPROXIMATELY 25 MILES/HOUR. THE DEER DARTED OUT IN FRONT OF. I DID NOT HAVE TIME TO TAKE MY FOOT OFF THE GAS. HOWEVER, THE AUTO-BRAKING FUNCTION ON THE CAR INITIATED. THE COLLISION DID DAMAGE TO THE FRONT GRILL AREA AND RIGHT FRONT QUARTER PANEL. THE AIR BAGS (DRIVER'S AND SIDE CURTAINS) DEPLOYED. AFTER THE COLLISION AND INITIAL AUTO-BRAKING, I LOST ALL ABILITY TO BRAKE USING THE BRAKE PEDAL. THE CAR CONTINUED FOR APPROXIMATELY ANOTHER QUARTER MILE BEFORE COMING TO A STOP. BEFORE THE CAR CAME TO A STOP, I JUMPED/ROLLED OUT OF THE CAR BECAUSE I WASN'T SURE IF THE CAR WAS ON FIRE. THE WHITE DUST AND SMELL (FROM AIR BAGS) HAD ME CONCERNED. MY MAJOR CONCERN NOW IS THAT I LOST NORMAL BRAKING ABILITY. THIS SHOULD BE LOOKED AT. THE PENNSYLVANIA STATE POLICE REPORT NUMBER IS PA 2019-1706182. INSURANCE COVERAGE WAS BY NATIONWIDE. MY CALIM NUMBER IS 022305-GK. THE CAR IS BEING REPAIRED BY CAR CARE COLLISION IN HONESDALE, PA.
Visibility/wiper, Feb 5, 2020
I WAS DRIVING INTO WORK ON A SMOOTH ROAD IN CLEAR CONDITIONS WHEN I HEARD A POP. WINDSHIELD HAD A LARGE STAR BUST AND CRACK SPREADING FROM THE CENTER. NOTHING HIT THE WINDSHIELD. THERE WEREN'T ANY EXTREME TEMPS (IT WAS ABOUT 60 DEGREES OUT) AND I DIDN'T HAVE THE HEAT OR AC ON.
Structure, Jan 30, 2020
I GOT INTO MY CAR THAT WAS PARKED IN MY DRIVEWAY AND NOTICED A LARGE CRACK IN MY WINDSHIELD ON THE DRIVER'S SIDE. IT WAS NOT THERE THE NIGHT BEFORE AND THERE WAS NO IMPACT TO MY WINDSHIELD. SINCE THEN THE CRACK HAS SPREAD ABOUT 1/3 OF THE WAY ACROSS THE WINDSHIELD. AGAIN, SPONTANEOUSLY WITH NO IMPACT.
Visibility/wiper, Jan 29, 2020
CRACK IN WINDSHIELD AFTER BEING HIT BY BIRD DROPPING JUST ABOVE THE REAR VIEW MIRROR. CRACK SPREAD TO 6-8 INCHES AND NEEDS TO BE REPLACED.
Electrical system, Jan 22, 2020
CAR BATTERY COMPLETELY DRAINED AFTER SITTING OVER NIGHT IN GARAGE. NO ELECTRICAL LEFT ON TO CAUSE DRAINAGE, CAR WAS LOCKED AFTER USE. APPROX 6K MILES ON VEHICLE, NO PRIOR INDICATION OF BATTERY FAILURE.
Visibility/wiper, Jan 22, 2020
I WAS DRIVING DOWN THE HIGHWAY AND MY WINDSHIELD CRACKED ON THE BOTTOM LEFT OR DRIVERS SIDE. THERE WAS NO IMPACT ON THE WINDSHIELD OF ANY KIND. NO TRAFFIC AND SMOOTH HIGHWAY. TEMP WAS AROUND 66 DEGREES. STARTED OUT AS A 5 INCH CRACK FROM THE BOTTOM UP AND HAD A VERY SMALL DIVOT. THEN SPREAD TO A 10 INCH CRACK VERY QUICKLY. I CALLED THE DEALERSHIP AND THEY SAID CRACK WAS CAUSED BY OUTSIDE FORCE DUE TO THE TINY DIVOT. THEY SAY THE ONLY WAY FOR A DIVOT IS IMPACT WITH A OUTSIDE FORCE. THAT IS NOT A TRUE STATEMENT. A SMALL DIVOT CAN OCCUR FROM A STRESS CRACK OF FROM SPONTANEOUSLY CRACKING. THE EYESIGHT TECHNOLOGY DOES NOT WORK WITH ANY OTHER WINDSHIELD, YOU MUST BUY THE FACTORY WINDSHIELD. I DO NOT FEEL SAFE DRIVING MY CAR WITH A SUBPAR WINDSHIELD. PLEASE HELP IN THIS VERY SERIOUS SAFETY ISSUE BEING IGNORED BY SUBARU. I HAVE ZERO CONFIDENCE IN THE NEW WINDSHIELD. THIS NEEDS TO BE ADDRESSED.
Visibility/wiper, Jan 22, 2020
WINDSHIELD CRACKED ABOUT 10 INCHES WHILE DRIVING IN COLD WEATHER WITH NO APPARENT REASON WHILE DRIVING ABOUT 55 MPH ON HIGHWAY WITH DEFROST ON
Visibility/wiper, Jan 21, 2020
WE BOUGHT OUR OUTBACK NEW IN JUNE OF 2019 AND IN THE PAST 6 MONTHS HAVE EXPERIENCED 2 CRACKS IN OUR WINDSHIELD DESPITE EVER BEING HIT WITH A ROCK OR OTHER DEBRIS. BOTH CRACKS APPEARED AFTER BEING PARKED OVER NIGHT.
Visibility/wiper, Jan 16, 2020
WINDSHIELD CRACKED FROM LEFT INSIDE LOWER PASSENGER SIDE. VEHICLE WAS DRIVING DOWN ROAD. I DID NOT SEE ANYTHING HIT THE WINDSHIELD. IT IMMEDIATELY MADE AN S SHAPED CRACK