2019 Subaru Outback
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,034 owner complaints filed for this model year. This is the highest complaint count among 26 Outback model years with reports.
Of the 2019 reports, 24 involved a crash and 2 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Campaign 21V587000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpApr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Campaign 20V218000 on NHTSA.gov
StructureJun 26, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Campaign 19V493000 on NHTSA.gov
Representative owner complaints
1,034 reports, newest first.
Other or unspecified, Feb 7, 2019
I WAS EMAILING ABOUT MY CONCERN FOR MY 2019 OUTBACK AND THE ONGOING ISSUES WITH THE WINDSHIELD. I HAD AN ISSUE WHERE MY WINDSHIELD WAS STRUCK WITH SOME SMALL DEBRIS AND CAUSED A CRACK IN MY WINDSHIELD. A WEEK LATER IT CRACKED SEVERELY ON THE BOTTOM PASSENGER SIDE. TWO WEEKS' AFTER, A SMALL PEBBLE HIT THE TOP PASSENGER SIDE ON THE WINDSHIELD AND CAUSED A PIT. A WEEK AFTER THAT ISSUE IT ALSO CRACKED SEVERELY WHERE THE SECOND HIT OCCURRED. I AM AWARE OF THE CLASS ACTION ISSUE FOR FRONT WINDSHIELDS FROM 2016 TO 2017 FOR OUTBACK'S. IS THIS AN ONGOING PROBLEM? IF SO HOW CAN YOUR COMPANY CLAIM TO THE SAFEST VEHICLE ON THE ROAD IF THE WINDSHIELD CONTINUES TO HAVE ISSUES. I HAVE A BABY ON THE WAY IN A COUPLE OF WEEKS AND NOW I DOUBT THE SAFETY OF MY CHOICE. I NOW HAVE TO USE MY INSURANCE, MY MONEY AND TAKE TIME OUT OF MY BUSYNESS TO HAVE THIS FIXED. I HAVE HAD MANY CARS IN MY LIFETIME AND HAD VARYING AMOUNTS OF ITEMS HIT THE WINDSHIELD ON THE FREEWAY AND NEVER HAD A CRACK HAPPEN. I WAS BEHIND A CONSTRUCTION VEHICLE AND HAD A LARGE AMOUNT OF TAR CHUNKS AND ROCKS HIT MY NISSAN ALTIMA. IT HAD SOME CHIPS IN THE WINDSHIELD BUT NEVER CRACKED. I HAVE HAD THIS CAR LESS THAN 3 MONTHS WITH LESS THAN 2000 MILES ON IT AND ALREADY SEVERE CHIPS AND CRACKS IN MY WINDSHIELD? THE GLASS COMPANY THAT WAS USED MUST BE ALLOWING INFERIOR PRODUCTS TO BE SOLD. I WANT TO KNOW HOW I CAN BE COMPENSATED FOR MY TIME AND AGUISH AND HOW YOUR COMPANY CAN FIX THIS ONGOING ISSUE? THE GLASS ON THE VEHICLE SHOULD NOT HAVE ANY QUALITY ISSUES AS IT HAS NOT SEEN ANY ROAD TIME OR WEAR ALONG WITH SUN DEGRADATION. CAN YOU EXPLAIN WHY THE QUALITY OF THE GLASS IS OF SUCH POOR RESISTANCE? THIS EMAIL THAT I WROTE ABOVE WAS SEND TO SUBARU OF AMERICA
Other or unspecified, Visibility/wiper, Jan 24, 2019
THE CAR WAS NOT USED OVER THE WEEKEND EXCEPT FOR A 5 MILE TRIP TO CHURCH WHERE IT DID NOT ENCOUNTER ANY ROCKS, HITS, ETC. DROVE HOME AND THE CAR WINDSHIELD WAS FIND. THE NEXT MORNING WHEN I GOT INTO THE CAR, AFTER I USED MY REMOTE TO START AND WARM UP MY OUTBACK, THERE WAS ABOUT AN 8-10 INCH CRACK IN THE WINDSHIELD THAT ORIGINATED FROM BEYOND THE WINDSHIELD WIPER ON THE PASSENGER SIDE OF THE CAR. THE CRACK GREW WORSE TO ABOUT 12 INCHES. CALLED SUBARU DEALER WHO DIRECTED ME TO THEIR WINDSHIELD SERVICE AGENT. TOOK TIME OFF FROM WORK AND THEY INSTALLED OEM GLASS (INSURANCE COVERS THIS) AND CALIBRATED THE WINDSHIELD. AFTER DRIVING HOME, THE CAR MADE WIND TUNNEL NOISES, WINDSHIELD FLUID SYSTEM DID NOT WORK, NAVIGATION DID NOT WORK SO I BROUGHT THE CAR TO THE DEALER (TOOK MORE TIME OFF FROM WORK). THEY FOUND A LEAK IN THE WINDSHIELD, REPAIRED THE FLUID UNIT AND IGNORED THE NAVIGATION ISSUE. THEY SENT ME BACK TO THEIR AGENT. THEY TOOK OUT THE WINDSHIELD REPOSITIONED IT AND SENT ME ON MY WAY. TODAY I FOUND PUDDLES OF WATER ON THE FLOOR OF MY CAR (LEAK), NAVIGATION DOES NOT WORK AND WIND TUNNEL NOISE IS STILL THERE. THIS WINDSHIELD IS SUPPOSED TO PROTECT THE DRIVER AND PASSENGER AS EXTRA SUPPORT FOR THE ROOF, PREVENTION OF OBJECTS FLYING AT YOU AND ALLOW FOR THE EYESIGHT SYSTEM TO DO ITS JOB. THIS CAR IS ONE MONTH OLD AND THE CRACK IN THE WINDSHIELD EXPERIENCE SOUNDS EERILY SIMILAR TO OTHERS' COMPLAINTS. WHEN YOU PAY THE MONEY FOR A TOP SAFETY PICK, YOU WANT THE SAFETY AND I DO NOT HAVE IT.
Service brakes, Jan 20, 2019, crash
I WOULD LIKE TO REPORT AN ISSUE WITH WHAT I BELIEVE TO BE THE BRAKING SYSTEM IN THE 2019 SUBARU OUTBACK. WHILE DRIVING NORTHBOUND ON THE DALLAS NORTH TOLL WAY, AT A SPEED OF APPROXIMATELY 65 TO 70 MPH, I TAPPED ON THE BRAKES TO SLOW DOWN FOR THE UPCOMING DECLINE. WHEN I ATTEMPTED TO PUT MY FOOT ON THE ACCELERATOR, THE CAR SUDDENLY AND ABRUPTLY STOPPED. IT WAS AS IF THE BRAKES "LOCKED", I WAS UNABLE TO ACCELERATE. WE CAME TO A COMPLETE STOP ON THE TOLLWAY AND WERE UNABLE TO ACCELERATE THE CAR. WE WERE HIT FROM BEHIND. THE STOPPAGE WAS SO SUDDEN THAT IT RESULTED IN A THREE-CAR COLLISION. THE ENGINE WAS STILL RUNNING AFTER THE COLLISION. THE POLICE OFFICER INSTRUCTED ME TO TRY TO DRIVE THE VEHICLE OFF OF THE ROAD, BUT DESPITE MY PRESSING THE ACCELERATOR, THE CAR WAS STILL UNABLE TO MOVE EVEN A SMALL DISTANCE. *DT *AS
Electrical system, Vehicle speed control, Visibility/wiper, Jan 11, 2019
NAVIGATION SYSTEM FAILURE! I HAVE 3200 MILES ON MY 2019 OUTBACK AND SINCE DAY 1 HAVE HAD PROBLEMS USING THE NAV SYSTEM. THE SYSTEM FREEZES UP COMPLETELY CAUSING EVERYTHING NOT WORK RADIO BACK UP CAMERA ETC. SYSTEMS STAYS ON AT NIGHT DRAINING BATTERY. IT SPORADICALLY WORKS AND WORKS LESS AND LESS EVERY DAY HAD A DEAD BATTERY ALREADY ON A 2019 VEHICLE. *TR
Steering, Jan 6, 2019
STEERING UNEXPECTEDLY NUDGES YOU TO ONE SIDE. CAR SEEMS TO TAKE CONTROL TEMPORARILY FROM THE DRIVER AND MAKES A CORRECTION TO THE LEFT OR THE RIGHT.
Steering, Nov 27, 2018
I TOOK DELIVERY OF THIS NEW VEHICLE ON 10 SEPTEMBER 2018 AFTER SHORT TEST DRIVE ON URBAN STREETS. BY THE TIME I HAD DRIVEN ON ABOUT 100 MILES ON RURAL AND 4 LANE ROADS I WAS REALLY DISTURBED BY THE WAY THE VEHICLE "WANDERED" FROM SIDE TO SIDE AND SEEMINGLY WITHOUT ANY STEERING WHEEL INPUT EXCEPT ENOUGH TO CORRECT THE DRIFT TO RIGHT OR LEFT. IT SEEMS WHEN THE WHEELS ARE CENTERED THE STEERING WHEEL APPEARS TO HAVE "DEAD ZONE". I CALLED THE SERVICE MANAGER AND HE SAID "WE GET A LOT OF COMPLAINTS ABOUT THAT". TOOK IT TO DEALER ON 30 OCT 2018 AS(3341 MILES) AND SAID IT WAS ALRIGHT . I HAVE NOT "GOTTEN USED TO IT" AND IS EXHAUSTING TO DRIVE. IT IS LIKE DRIVING IN STRONG CROSS WINDS WHEN THERE IS NO WIND OR HYDROPLANING ON DRY ROADS.
Equipment, Oct 25, 2018
2019 SUBARU OUTBACK. CONSUMER WRITES WITH CONCERNS FOR FAULTY NAVIGATION SYSTEM THAT DISPLAYS THE WRONG POSTED LEGAL SPEED LIMIT WHILE DRIVING. *AS *JS
Other or unspecified, Aug 29, 2018
WINDSHIELD CRACK APPEARED OVERNIGHT ON THE 4TH DAY OF OWNERSHIP. THE CRACK COVERS 1/2 THE WINDSHIELD AND IS GROWING DAILY. NATURALLY IT CAN'T BE FIXED BECAUSE NO ONE HAS THE WINDSHIELD FOR A 2019 SUBARU OUTBACK IN STOCK OR AVAILABLE BY ORDER. NO VISIBLE CHIP DAMAGE APPARENT. NOTE THERE ARE MULTIPLE CLASS ACTION LAWSUITS AGAINST SUBARU FOR THIS IDENTICAL PROBLEM.
Other or unspecified, Aug 18, 2018
PURCHASED A BRAND NEW 2019 SUBARU OUTBACK 3.6R LIMITED WITH EYESIGHT. WITH LESS THAN 23 MILES ON IT, THE WINDSHIELD SPONTANEOUSLY CRACKED JUST SITTING IN THE GARAGE. RESEARCHING THE WEB SHOWS THIS IS A PROBLEM WITH SUBARU OUTBACK.