2020 Tesla Model Y

Problems, recalls and owner-reported issues

Forward collision avoidance is the leading concern among 279 owner complaints filed for this model year. This is the highest complaint count among 7 Model Y model years with reports.

Complaints by model year
  1. 279

Of the 2020 reports, 47 involved a crash. 25 people were injured.

Primary concernForward collision avoidance106 reports · 38% of complaints
Owner complaints279Filed with NHTSA
Recall relationship24 safety recallsNHTSA campaign records

What owners report most often

  1. Forward collision avoidance106
  2. Other or unspecified56
  3. Vehicle speed control37
  4. Service brakes36
  5. Lane departure30
  6. Suspension30
  7. Electrical system28
  8. Steering26

Recalls and investigations

  1. Exterior lighting, headlightsAug 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

    The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

    Campaign 26V507000 on NHTSA.gov

  2. Back over prevention, softwareMay 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

    Campaign 26V283000 on NHTSA.gov

  3. Tires, pressure monitoring and regulating systemsDec 17, 2024

    Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    Driving with improperly inflated tires increases the risk of a crash.

    Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

    Campaign 24V935000 on NHTSA.gov

  4. Latches/locks/linkages, hood, latchJul 24, 2024

    Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

    An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

    Campaign 24V554000 on NHTSA.gov

  5. Seat belts, front, warning light/devicesMay 28, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

    Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

    Campaign 24V376000 on NHTSA.gov

  6. Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024

    Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

    Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

    Campaign 24V153000 on NHTSA.gov

  7. Electrical system, instrument cluster/panelJan 30, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

    Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

    Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

    Campaign 24V051000 on NHTSA.gov

  8. Electrical system, adas, autonomous/self driving, softwareDec 12, 2023

    Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

    In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

    Campaign 23V838000 on NHTSA.gov

  9. Steering, automated/adaptive steeringFeb 15, 2023

    Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

    FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

    Campaign 23V085000 on NHTSA.gov

  10. Exterior lighting, tail lightsNov 15, 2022

    Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

    A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

    Campaign 22V844000 on NHTSA.gov

  11. Visibility, power window devices and controlsSep 19, 2022

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

    A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

    Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

    Campaign 22V702000 on NHTSA.gov

  12. Electrical system, softwareApr 12, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

    Campaign 22V235000 on NHTSA.gov

  13. Electrical system, softwareFeb 4, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

    Campaign 22V063000 on NHTSA.gov

  14. Electrical system, softwareFeb 2, 2022

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

    Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

    Campaign 22V050000 on NHTSA.gov

  15. Electrical system, softwareFeb 1, 2022

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

    Campaign 22V045000 on NHTSA.gov

  16. Electrical system, adas, autonomous/self driving, softwareJan 27, 2022

    Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

    Failing to stop at a stop sign can increase the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

    Campaign 22V037000 on NHTSA.gov

  17. SuspensionNov 21, 2021

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.

    Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.

    Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.

    Campaign 21V912000 on NHTSA.gov

  18. Forward collision avoidance, sensing system, cameraOct 29, 2021

    Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

    Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

    Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

    Campaign 21V846000 on NHTSA.gov

  19. Suspension, critical fastenersOct 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

    A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

    Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

    Campaign 21V835000 on NHTSA.gov

  20. Seat beltsMay 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

    An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

    Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

    Campaign 21V389000 on NHTSA.gov

  21. Seat belts, rear/other, retractorMay 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.

    Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.

    Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.

    Campaign 21V388000 on NHTSA.gov

  22. Service brakes, hydraulic, foundation components, disc, caliperMay 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

    Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

    Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

    Campaign 21V387000 on NHTSA.gov

  23. Suspension, front, control armNov 17, 2020

    Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.

    A detached upper control arm can cause the wheels to lean in or out, decreasing the driver's ability to steer and increasing the risk of a crash.

    Tesla will notify owners, and dealers will inspect, and as necessary, tighten the bolts, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-31-012.

    Campaign 20V709000 on NHTSA.gov

  24. Exterior lightingSep 30, 2020

    Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Trailer brake lights that fail to illuminate during braking increase the risk of a crash.

    Tesla will notify owners, and has released the firmware update over-the-air (OTA) to vehicles as of September 23, 2020. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-00-002.

    Campaign 20V609000 on NHTSA.gov

Representative owner complaints

279 reports, newest first.

  1. Forward collision avoidance, Lane departure, Feb 21, 2023

    ~3 times the car slowed down at ~65mph while on cruise control. Thank goodness no one was closely following us!!! DANGEROUS!!! The car lane assist feature which should warn when us when we're veering to closely to another lane or the edge of the freeway only works intermittently.

  2. Vehicle speed control, Forward collision avoidance, Feb 16, 2023

    • Cruise control braked hard unexpectedly and for no reason. I'm describing a specific instance here, but this happens regularly. Specifically, the traffic aware system frequently misinterprets the data it is collecting. In this case, a car in an exit lane, slowing down to take a ramp. I was not in that lane, but there was no painted line between my lane and the exit lane. My car slowed to match the speed of the car on the exit ramp. In other cases, my car has slowed drastically when a car in a slower lane slightly veered into my lane by only a couple inches. There has been no risk of a collision when this happens, but my car suddenly braking then causes a new risk of collision for the cars behind me. • Car rapidly decelerated from 70mph to 35 mph while there was another car behind me. He was caught off guard and had to manually brake hard himself to avoid hitting me • There are numerous independent confirmations of this behavior online, but I do not specifically know of any from an official "independent service center." Tesla denies the existence of the behavior. • There is no real "component" to inspect, this is a software issue • There were no warnings or other indications before it happened.

  3. Vehicle speed control, Forward collision avoidance, Feb 15, 2023

    While driving on the highway at 59 mph using Tesla Autopilot functionality the vehicle braked so hard the wheels locked up and skidded without warning. There was no vehicle directly in front but there were two semi trucks on either side and vehicle directly behind me. The vehicle behind had to brake hard not to run into me. I took control of the vehicle and pressed the accelerator to regain speed and avoid an collision.

  4. Service brakes, Forward collision avoidance, Feb 15, 2023

    Have had several issues with phantom braking. When in cruise control or auto drive there are times nothing is in the roadway but the vehicle will brake in middle of hwy. very dangerous

  5. Forward collision avoidance, Feb 3, 2023

    The autodrive features malfunctioned. The vehicle is "phantom" braking when a human could easily see there was no reason to brake. This is happening with autopilot (lane keep and adaptive cruise control) engage at freeway speeds (60-70mph). This is occurring randomly on a curve, in the day, at night, in a straight road, cars or no cars nearby. The solution being offered is Tesla service will check the tire pressure and they "remote educated" me by providing links to their autopilot description on their website which states that this can happen. These are extremely dangerous situations and these solutions are not sufficient.

  6. Service brakes, Jan 5, 2023, crash

    The contact owned a 2020 Tesla Model Y. The contact stated that while pulling out of a parking space, the vehicle rolled back and crashed into a concrete wall. There was no warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. Additionally, on October 17, 2021, the contact slightly depressed the accelerator pedal and the vehicle accelerated abruptly and crashed into another vehicle. A police report was filed. The other driver in the second vehicle required medical attention. No air bags were deployed. No warning lights were illuminated. The vehicle was taken to World Collision at The Mall of Georgia (4641 Harrison Run, Buford, GA 30518), where it was repaired. In addition, on January 9, 2022, the contact was pulling into a parking space when the vehicle unintendedly accelerated from 0 to 60 MPH, crashing into a brick wall. The contact stated that all the air bags were deployed. The contact and the passenger were injured and had to seek medical attention. A police report was filed. The vehicle was totaled. No warning lights were illuminated. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 7,000.

  7. Forward collision avoidance, Dec 23, 2022

    The contact stated as he was driving behind a what he assumed was a 2020 Tesla Model Y when the vehicle suddenly stopped and turned to the right. The contact stated that the vehicle was traveling at approximately 40 MPH as it was approaching a toll plaza. The contact was unaware if the rear brake light had been illuminated on the Tesla. The contact stated that he almost t-boned the vehicle as it stopped and blocked the tow gate. The contact stated that he witnessed the vehicle stopping inadvertently several times. The contact was concerned as he read an article about Tesla vehicles suddenly stopping. The contact did not have the year or VIN of the vehicle.

  8. Forward collision avoidance, Dec 22, 2022

    The contact owns a 2020 Tesla Model Y. The contact stated that while driving with the cruise control feature activated, the vehicle abruptly decelerated without warning. The contact stated that the dealer was made aware of the failure however, the cause of the failure was not determined. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 700.

  9. Vehicle speed control, Forward collision avoidance, Dec 22, 2022

    Phantom braking during a drive on highway. Out of no where, the car breaks even when there is no one stopping in front of you. This resulted in car behind panicking and almost rear ending.

  10. Exterior lighting, Dec 21, 2022

    This occurs driving on Highway 50 between Placerville, CA and Meyers, CA a predominantly 2 lane winding mountain highway bounded by many cliffs and rocks. The only way to properly engage the high beam lights is to activate the automatic high beam system. The lights inappropriately switch to low beams leaving me on a curvy road with insufficient light to see the curves. In some cases I need to hold the high beam flash control which does not allow me to keep both hands on the steering while while navigating that road. The vehicle needs a typical manual high beam control as I think the automatic system does not work safely when the cameras receive light bouncing off the rocks and snow. Virtually all cars have a manual control for this important light. This makes for a very dangerous driving situation.

  11. Vehicle speed control, Service brakes, Forward collision avoidance, Dec 3, 2022

    While driving on highway using cruise control, the vehicle (without the driver's assistance) applied brakes to quickly slow the rate of speed. This occurred three times in the span of ten minutes. The weather was sunny and no other vehicles or objects were in the vicinity of my vehicle. After the third occurrence, I stopped using cruise control for the remainder of the trip.

  12. Vehicle speed control, Forward collision avoidance, Dec 1, 2022

    On a 900 mile drive, in one day, the “speed cruise control” would abruptly brake, as if it were seeing someone in front of us. It did this at a minimum 5 times. Never was there a car closer than 1/4 of a mile in front of us. Once it went from 78mph to 38mph in about 3 seconds, when there was a car about 3 car lengths behind us. On the return 900 mile drive it continued, at a lesser rate. I have reported this to Tesla, and they claim “my” car reports do not show anything out of the ordinary, and these errors are sometimes caused by…and they gave numerous reasons, such as speed limit data inaccuracies, etc. they also have determined that my car does not show any computer faults so there is nothing they can do. Unacceptable

  13. Forward collision avoidance, Nov 28, 2022

    Phantom Braking in Autopilot: Coming back from Mammoth Ca in November 2022 on highway 395 and 14 we experienced sudden braking in cruiscontrol/autopilot numerous times with no cars in front of us while driving. One time there was a car behind us and almost caused an accident. This is a very dangerous situation in which Tesla must fix this issue or refund us money back for the Auto pilot feature. This has happened previously on long trips. We do not use this feature in regular commuting to and from work

  14. Steering, Seats, Forward collision avoidance, Nov 22, 2022

    1. Forward Collision Warning false alarm is very frequent. Often triggered by pedestrian on nearby sidewalk or parked car on street side. Tesla is using Forward Collision Warning to lower my safety score and raise my insurance premium. 2. Tesla sold me "Full Self Driving" package to me for $8000+taxes for more than two years and still have not delivered the product. It's a faulty system with lots of safety hazards. 3. Window not functioning per the recall notice.

  15. Lane departure, Nov 19, 2022

    In Tesla’s from model years before 2021, the side “repeater cameras” that are rear facing suffer from a light-leak of the blinker. There are three small holes in the PCB circuit board that allow light from the blinker to leak into the camera at night. Tesla subsequently fixed this problem, first by applying a sticker over the holes in the circuit board, and later by redesigning the part entirely. But this “light leak” problem exists on hundreds of thousands of cars. There are two problems with this: 1) Tesla has now changed their “Autopilot” and “Full Self Driving” software to a Tesla Vision system that ONLY uses cameras for the autopilot features, including lane keeping and lane changes. They no longer use ultrasonic sensors or forward looking radar, even though it is still installed on these cars. This reliance on vision makes it impossible for the Tesla side facing cameras to see when the blinker is turned on. This can result in unpredictable behavior when changing lanes or turning at night with autopilot engaged, including unpredictable or erratic driving where the car abandons a lane change mid course and swerves back into the lane. 2) Even when autopilot is not engaged, the blind spot monitoring in this car consists of a pop up window on the center screen showing the side view camera when the turn signal is engaged. At night, with the blinker on, the driver sees a bright light flashing intermittently in the side view camera. This is very distracting and potentially hazardous to the driver. Tesla has refused to replace the cameras on my car under warranty because they state the cameras are “neither a defect of materials nor workmanship” and are an “expected condition based on the inherent capability of the camera design”.

  16. Other or unspecified, Nov 17, 2022

    The navigation system needs to be updated to enable larger font sizes! This has been a problem reported to Tesla for many years (see Tesla users forum), but they don't address the issue. THIS IS A SERIOUS SAFETY ISSUE! I cannot read the directions easily while driving. Consequently, I must move my head closer to the screen and spend more time looking at it to understand the next turn. This causes me to stop looking at the road for too long a period of time and almost causes me to have an accident! THIS NEEDS TO BE FIXED NOW!

  17. Forward collision avoidance, Lane departure, Nov 15, 2022, crash

    On 9/11/22 at approximately 1:30PM I was driving north on I65 in northern Tennessee just before the Kentucky border. Conditions were heavy rain. Traffic was moving but heavy. I had autopilot engaged. I was traveling approximately 70 mph. Three lanes of traffic. I was in the far left lane. I had my hands on the steering wheel. Without any prior notice, I lost total control of the car. Seemingly all four wheels were autoplaning due to the wet pavement. I had zero control of the car. The car seemed to slow down, drifted into the full shoulder left lane, then rotated 90 degrees counterclockwise and hit the concrete center median. The car then rotated another 90 degrees counterclockwise and came to a full stop all in the left shoulder lane. The front airbags deployed. There were three people in the car. We were not injured and left the vehicle on our own. Miraculously no other vehicles hit our vehicle

  18. Vehicle speed control, Forward collision avoidance, Nov 14, 2022

    During routine highway driving while using the included Autopilot (Adaptive Cruise Control) software, the vehicle will suddenly and without warning abruptly slow and apply breaks. This slowing can occur when traveling at 70mph (the posted speed limit) and attempt to slow to a speed of 45mph. This change causes a great safety hazard in the event of being closely followed or rear ended. This phenomenon is known to tesla and been colloquially termed "phantom breaking". No hazard or other external reason is present to merit a sudden breaking.

  19. Forward collision avoidance, Nov 13, 2022

    At least 5 times in the last month, my Tesla Model Y will suddenly brake when there’s no obstacle in the way. This most often happens at highway speeds, a terrifying scenario. I believe it mostly (or exclusively happens) when I have cruise control on. I notice it happens when there’s a sudden change in the color of the road surface, like going from concrete to asphalt. It also happens when I’m cresting a hill - like it can’t see over the other side of the hill. I have not yet experienced it while having the “stay in the lane” feature, which also sets the maximum speed at 5mph over the speed limit. But it definitely happens when I have cruise control on. I have only had this problem for the past few months, so I wonder if there’s a bug in the most recent software version.

  20. Steering, Other or unspecified, Service brakes, Nov 2, 2022

    We were driving on a highway and suddenly we got a red steering weel image with a sharp noise and a warning message something about automatic emergency braking disable and we can't use a cruise control feature. I don't feel safe to drive. Tesla can't tell me when it will be fixed.

  21. Exterior lighting, Oct 25, 2022

    This is a general complaint, not specific to this VIN Headlights on many modern cards are becoming increasingly brighter, causing major safety issues in the ability to see facing oncoming traffic. I find myself often blinded by an oncoming vehicle that does not even have its brights on. Is there anything being done to address the issue of manufacturers installing headlights that are a safety issue for oncoming traffic?

  22. Vehicle speed control, Service brakes, Oct 25, 2022

    While on cruise control at @72mph the car has been “phantom” braking. The last time there were flurries, but the first several times there was nothing impeding the car nor were any vehicles within camera range. This is a very unsettling feeling. No, no and no. There have been reports to your site with this regard. tyvm

  23. Forward collision avoidance, Oct 15, 2022

    Many times over the past long highway drives while in cruise control, the car will suddenly and violently brake with no obstacles in the way. Thankfully no car has been immediately behind me so far, but I can concerned that this may happen again and I won't be so fortunate. I have a mobile service appointment upcoming but Tesla tells me they need to know the exact date and exact time (to the second) that this occurred which I am unable to tell them. This is frustrating.

  24. Forward collision avoidance, Oct 1, 2022

    Now that Tesla had disabled the car's radar in favor or a vision-only ADAS, I started getting many forward collision warnings when using Autopilot on curvey roads, mostly when exiting the curve.

  25. Forward collision avoidance, Oct 1, 2022

    I was driving on a clear day with trees shading part of the road when suddenly and unexpectedly the car decelerated abruptly. If another car had been tailgating me I fear it would have rear-ended me.