2016 Thor Motor Coach Axis

Problems, recalls and owner-reported issues

Structure is the leading concern among 4 owner complaints filed for this model year. This is the 2nd highest complaint count among 9 Axis model years with reports.

Complaints by model year
  1. 4
Primary concernStructure1 reports · 25% of complaints
Owner complaints4Filed with NHTSA
Recall relationship1 safety recallNHTSA campaign records

What owners report most often

  1. Structure1
  2. Suspension1
  3. Visibility1
  4. Visibility/wiper1

Recalls and investigations

  1. EquipmentNov 22, 2017

    Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

    Campaign 17V758000 on NHTSA.gov

Representative owner complaints: suspension

1 report, newest first. Show all

  1. Suspension, May 9, 2017

    TL* THE CONTACT OWNS A 2016 THOR MASTER T-20 (NA) TRAILER. THE CONTACT STATED THAT THE FRONT AXLE AND FRONT PASSENGER SIDE MIDDLE WHEEL FRACTURED DUE TO DEFECTIVE WELDING. THE WELDING FAILED TO SECURE THE FRONT PASSENGER SIDE MIDDLE WHEEL TO THE AXLE, WHICH CAUSED THE WHEEL AND AXLE TO FRACTURE. THE MANUFACTURER WAS NOTIFIED. THE AXLE AND WHEEL WERE NOT REPLACED. THERE WAS NO FAILURE MILEAGE TO REPORT.