2016 Thor Motor Coach Chateau

What owners report most often

1. Other or unspecified1

Recalls and investigations

1. Equipment, other, labelsOct 8, 2019

   Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

   An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.

   TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.

   Campaign 19V714000 on NHTSA.gov

2. EquipmentNov 22, 2017

   Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

   Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

   Campaign 17V758000 on NHTSA.gov

Representative owner complaints: other or unspecified

1 report, newest first. Show all

1. Other or unspecified, Nov 2, 2015

   I AM NOT THE OWNER OF THIS VEHICLE . JUST RV TECH DOING PREP FOR DELIVERY MULTIPLE OPD FAILURES . ARMEBE ASME LP TANK(S) ON MOTORHOMES.. I PERSONALLY HAVE SEEN AT LEAST A DOZEN FAILURES. OUR FILLING EQUIPMENT HAS BEEN CHECKED AND IS UP TO DATE . I'M MASTER CERTIFIED RV TECH. LICENSED TO PUMP AND SERVICE LP IN THE STATE OF FLORIDA. I WAS TOLD TO FILL THE "OLD FASHIONED WAY". NOT TO USE OPD. THIS HAS BEEN GOING ON SINCE 2014 . I ALWAYS TEST OPD ON NEW TANKS . NO PROBLEM WITH MANCHESTER OR COMMON TRAVEL TRAILER TANKS. ONLY THE ARMEBE TANKS. THE OPD IS AN IMPORTANT APPURTENANCE ON PROPANE CYLINDERS. IN SECTION 5.7.3 OF NFPA 58 WE HAVE THE REQUIREMENTS FOR OPD'S INCLUDING FUNCTIONALITY UNDER ANSI/UL 2227 AND FOR CYLINDERS TO RETROACTIVELY HAVE THESE DEVICES IF THEY ARE TO BE FILLED. I WOULD SUGGEST CONTACTING THE DEPARTMENT OF TRANSPORTATION OR THE CONSUMER SAFETY BOARD IF YOU BELIEVE THERE IS AN ISSUE WITH CYLINDERS IN SERVICE. NFPA PUBLISHES SAFETY STANDARDS BUT DOES NOT ENFORCE THEM OR REGULATE THE INDUSTRY. THE PICTURES ARE ALL SOME OF THE TANKS THAT FAILED. I WAS TOLD BY AN EXECUTIVE IN THE RV INDUSTRY THAT ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION DURING THE FILLING PROCESS AND YOU COULD HAVE A POTENTIAL BOMB !!