2021 Thor Motor Coach Delano
Problems, recalls and owner-reported issues
Communication is the leading concern among 2 owner complaints filed for this model year. This is the highest complaint count among 2 Delano model years with reports.
What owners report most often
Recalls and investigations
Air bagsJul 29, 2020
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.
Campaign 20V444000 on NHTSA.gov
Representative owner complaints: forward collision avoidance
1 report, newest first. Show all
Communication, Forward collision avoidance, Lane departure, Jul 6, 2021
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.