2021 Thor Motor Coach Delano
Problems, recalls and owner-reported issues
Communication is the leading concern among 2 owner complaints filed for this model year. This is the highest complaint count among 2 Delano model years with reports.
What owners report most often
Recalls and investigations
Air bagsJul 29, 2020
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.
Campaign 20V444000 on NHTSA.gov
Representative owner complaints: other or unspecified
1 report, newest first. Show all
Other or unspecified, May 27, 2021
2021 Thor Delano Model RW. Consumer stated that while driving the windows vibrate swiftly opens and closes slightly. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE WHO REPLACED THE WINDOW CRANK MECHANISM. THE FAILURE PERSISTED.