2020 Thor Motor Coach Omni
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3 owner complaints filed for this model year. This is the highest complaint count among 4 Omni model years with reports.
What owners report most often
Recalls and investigations
Equipment, recreational vehicle/trailer, lpg systems, lines and fittingsFeb 18, 2022
Thor Motor Coach (TMC) is recalling certain 2020-2021 Omni and Magnitude motorhomes. The LP gas line may have been incorrectly routed through the rear suspension leaf springs, which could damage the line and cause a gas leak.
A gas leak increases the risk of a fire.
Dealers will re-route the LP line as needed, free of charge. Owner notification letters were mailed March 24, 2022. Owners may contact TMC customer service at 1-877-798-855-2867. TMC's number for this recall is RC000256. This recall is an expansion of NHTSA recall 21V-754.
Campaign 22V094000 on NHTSA.gov
Seats, front assembly, reclinerNov 1, 2019
Thor Motor Coach (TMC) is recalling certain 2019-2020 Magnitude and Omni motorhomes. The seat recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Ford has notified TMC owners, and Ford dealers will inspect the seat structures and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000178.
Campaign 19V786000 on NHTSA.gov
EquipmentAug 1, 2019
Thor Motor Coach (TMC) is recalling certain 2019-2020 Omni and Magnitude motorhomes. The battery tray may be improperly welded to the chassis frame, allowing the battery tray to detach from the chassis.
If the battery tray detaches from the chassis, the battery may discharge, causing the vehicle to stall and increasing the risk of a crash.
TMC has notified owners, and dealers will weld on an additional support to the battery tray, free of charge. The recall began August 8, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000171.
Campaign 19V566000 on NHTSA.gov
Equipment, recreational vehicle/trailerJun 30, 2019
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Unexpected movement of the slide-out room can increase the risk of a injury.
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Campaign 19V504000 on NHTSA.gov
Electrical system, wiringJun 5, 2019
Thor Motor Coach (TMC) is recalling certain 2019-2020 Magnitude, Omni motorhomes, models BB35 and BH35. Wires located in the electrical junction box may move around and contact an extra screw that was errantly installed.
Contact with the screw may result in the wiring insulation being damaged, increasing the risk of an electrical short circuit and a fire.
TMC will notify owners, and dealers will inspect the junction box and remove the extra screw, and repair any damaged wiring, as necessary, free of charge. The recall began July 15, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000169.
Campaign 19V417000 on NHTSA.gov
Visibility, rearview mirrors/devicesMar 27, 2019
Thor Motor Coach (TMC) is recalling certain 2018 Thor Chateau and Four Winds motorhomes and 2019-2020 Magnitude and Omni motorhomes. The backup camera displays may revert back to the factory default settings which may cause the camera image to be reversed.
If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
TMC will notify owners, and dealers will install a harness to install that will prevent the image from inverting, free of charge. The recall began April 30, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000168.
Campaign 19V240000 on NHTSA.gov
Representative owner complaints: structure
1 report, newest first. Show all
Structure, Dec 15, 2021
On the Thor forum noticed others with an Omni/Magnatude complaining of the front cap overhead bunk are coming loose from the coach, inspected mine and had the same issue going on, screws pushing out through the molding and my front cap also bounced a lot and rattled and heard loud popping noises coming from it. Contacted Thor and their response was, I am out of my 1 year warranty by a few months and they were not going to cover it under the structural warranty. I took the molding off the outside of the coach that covers the screws that hold the front cap on, there are 10 on each side, on the left side found 7 broke off and the other 3 had backed out, on the right side found 6 broke off and the other 4 backed out. Found multiple holes where screws were put in and broke off from using screw guns. Removed the interior trim and bunk to find the screws that attach the cab to the cap, found small self tapping screws screwed into thin sheet metal, also found the aluminum frame for the bunk was only tack welded together in spots and the welds were coming apart. Where the cap attaches on the roof found all of the screws backing out through the sealant. Where the cap overlaps the side of the coach there was no sealant/adhesive. This is a dangerous situation that could cause the front cap to come off while driving that could cause a wreck. The cap is attached very poorly.