2021 Thor Motor Coach Rize
Problems, recalls and owner-reported issues
Equipment is the leading concern among 4 owner complaints filed for this model year. This is the highest complaint count among 4 Rize model years with reports.
What owners report most often
Recalls and investigations
Equipment, electrical, accessory generator, solar panelNov 10, 2023
Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
A detached solar panel can become a road hazard, increasing the risk of a crash.
Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
Campaign 23V759000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsApr 21, 2023
Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
A gas leak in the presence of an ignition source increases the risk of a fire.
Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
Campaign 23V285000 on NHTSA.gov
Equipment, recreational vehicle/trailerFeb 10, 2023
Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.
Campaign 23V068000 on NHTSA.gov
Representative owner complaints: other or unspecified
2 reports, newest first. Show all
Other or unspecified, Equipment, Apr 27, 2023
The solar panel mounted by Thor on top of the van detached and flew off while I was driving on the highway and encountered cross wind. From what was left on the solar panel bracket, it looks like there were cracks in the metal around where the bolts were attached for a long time. The solar panel brackets were very loose and floppy allowing the panel to move while the vehicle was in motion or under high wind.
Other or unspecified, Equipment, Dec 4, 2022
This is a Thor Motor company RV Build The added solar panel is improperly installed . The blots used are pulling through the frame and will break free from wind while on the highway.