2020 Thor Motor Coach Tuscany
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 1 owner complaints filed for this model year. This is the 4th highest complaint count among 5 Tuscany model years with reports.
What owners report most often
Recalls and investigations
Tires, valveSep 15, 2020
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Campaign 20V559000 on NHTSA.gov
Exterior lighting, brake lightsJul 20, 2020
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Non-functioning exterior marker lights can increase the risk of a crash.
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Campaign 20V418000 on NHTSA.gov
Representative owner complaints: visibility/wiper
1 report, newest first. Show all
Vehicle speed control, Visibility/wiper, Feb 1, 2023
The contact owns a 2020 Thor Tuscany RV built on a 2019 Freightliner chassis. The contact stated that while operating the RV, it was discovered that the front windshield wipers and cruise control were inoperable. The RV was taken to the local service center who diagnosed that the steering wheel control module was faulty and needed to be replaced; however, the part was not available. The RV was not repaired. The manufacturer was contacted but no assistance was offered. The failure mileage was 5,000. The contact stated that the required parts will not be available until some time at the end of 2023.