2002 Toyota Camry
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 1,039 owner complaints filed for this model year. This is the 4th highest complaint count among 25 Camry model years with reports.
Of the 2002 reports, 275 involved a crash and 20 involved a fire. 146 people were injured and 13 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowJul 13, 2004
ON CERTAIN VEHICLES EQUIPPED WITH CURTAIN SHIELD AIR BAGS (CSA), ONE OR BOTH OF THE CURTAIN AIR BAGS MAY BE TWISTED NEAR THE INFLATOR DUE TO IMPROPER ASSEMBLY.
IF THIS OCCURS, THE CSA MAY NOT DEPLOY RAPIDLY ENOUGH WHEN ACTIVATED IN A SIDE IMPACT COLLISION. THIS MAY RESULT IN FAILURE TO PROVIDE THE INTENDED HEAD PROTECTION, INCREASING THE RISK OF INJURY.
DEALERS WILL INSPECT THE CSAS AND REPLACE THE AIR BAG ASSEMBLY IF NECESSARY. THE RECALL BEGAN ON AUGUST 6, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 04V346000 on NHTSA.gov
Air bags, frontalDec 11, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A THREE-SPOKE STYLE STEERING WHEEL. DURING AIR BAG DEPLOYMENT, IT IS POSSIBLE THAT THE BOTTOM SEAM OF THE FRONT DRIVER'S SIDE AIR BAG MODULE COVER (HORN PAD) COULD BE TORN AWAY ALLOWING THE BOTTOM PORTION OF THE COVER TO COMPLETELY DETACH FROM THE AIR BAG MODULE.
IF THIS SHOULD OCCUR, THERE IS A POSSIBILITY THAT THE DETACHED BOTTOM PORTION MAY STRIKE THE DRIVER CAUSING PERSONAL INJURY.
DEALERS WILL REPLACE THE DRIVER'S SIDE AIR BAG MODULE. OWNER NOTIFICATION BEGAN DECEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-888-333-9376.
Campaign 01V372000 on NHTSA.gov
TiresOct 1, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL TOURING TIRES, P205-65R15 92S, INSTALLED AT THE PORTS IN JACKSONVILLE, FLORIDA. THE INCORRECT TIRES WERE INSTALLED ON VEHICLES THAT HAD DAMAGED TIRES. THE TIRES WERE DAMAGED DURING A PORT UPGRADE TO ALUMINUM WHEELS.
THE TIRES DO NOT CONFORM TO THE SPEED RATING FOR THE VEHICLE. IF THE VEHICLE EXCEEDED THE MAXIMUM SPEED RATING (112 MPH), POSSIBLE TIRE FAILURE COULD OCCUR.
DEALERS WILL REPLACE ALL FIVE TIRES. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 01V302000 on NHTSA.gov
Air bags, frontalSep 25, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. INCOMPLETE DEPLOYMENT OF THE FRONT PASSENGER SIDE AIR BAG COULD OCCUR IN THE EVENT OF A CRASH.
UNEXPECTED AIR BAG DEPLOYMENT CAN RESULT IN OCCUPANT INJURY.
DEALERS WILL REPLACE THE FRONT PASSENGER SIDE AIR BAG ASSEMBLY. BOTH OWNERS WERE NOTIFIED BY TELEPHONE AND ARRANGEMENTS HAVE BEEN MADE TO CORRECT THIS PROBLEM. THIS CAMPAIGN IS 100% COMPLETED. BOTH OWNERS HAVE BEEN NOTIFIED AND THEIR VEHICLES REPAIRED.
Campaign 01V306000 on NHTSA.gov
Representative owner complaints
1,039 reports, newest first.
Vehicle speed control, Apr 19, 2010, crash
TL*-THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH APPROACHING TRAFFIC STOP SIGNAL. WHEN THE BRAKE PEDAL WAS ENGAGED THE VEHICLE ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO PERSONAL INJURIES AND THE VEHICLE SUSTAINED DAMAGES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT INCLUDED IN A RECALL DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 53,000.
Engine and engine cooling, Fuel system, Gasoline, Apr 19, 2010
2002 TOYOTA CAMRY. THE CONSUMER WANTS TO BE REIMBURSED FOR REPAIRS. *DT THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THERE WAS A PROBLEM WITH THE EMISSION SYSTEM. THE PROBLEM WAS REPAIRED AND THE CONSUMER WAS CHARGED $600.00. TWO DAYS LATER, THE LIGHT ILLUMINATED AGAIN. THE CONSUMER RETURNED TO THE DEALERSHIP, BUT THE PROBLEM WAS NOT RESOLVED. WHEN THE CONSUMER STOPPED FOR GAS, HE NOTICED THE GAS TANK WOULD NOT FILL UP, THE GAS WOULD SPILL OUT. THE CONSUMER WENT TO ANOTHER ESTABLISHMENT AND IT WAS DETERMINED THAT A PAIR OF PLIERS WERE ON THE VENT OF THE GAS TANK. THE DEALERSHIP WAS CONTACTED AND THE CONSUMER WAS TOLD A MISTAKE WAS MADE BY ONE OF THEIR MECHANICS. THE SECOND DEALERSHIP REPLACED THE VACUUM SWITCHING VALVE. *JB
Vehicle speed control, Apr 8, 2010
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. WHILE MAKING A U-TURN AT 2 MPH ON THE GRASS, THE VEHICLE SUDDENLY ACCELERATED UNTIL THE BRAKES WERE APPLIED. THE VEHICLE HAD NOT BEEN REPAIRED AND THE PROBLEM HAD NOT RESURFACED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE CURRENT MILEAGE WAS 36,000. UPDATED 08/03/10. *LJ UPDATED 09/21/10*JB
Service brakes, Electric, Apr 6, 2010, crash
I HAVE JUST FILED A COMPLAINT AND HAVE SINCE FOUND MY VIN NUMBER. I WOULD LIKE TO PROVIDE THAT TO YOU NOW AS AN ADDENDUM TO MY COMPLAINT. MY CAR SURGED FORWARD EVEN WHILE I WAS APPLYING THE BRAKES AT THE INTERSECTION OF HWY 1604 AND I-10 AT 4:45 P.M ON JANUARY 14, 2010. I CRASHED INTO THE CAR IN FRONT OF ME SMASHING BADLY THE FRONT OF MY CAR BUT BARELY SCRATCHING THE OTHER CAR'S REAR BUMPER. THE OTHER PARTY DIDN'T WANT A POLICE REPORT. I HAVE HIS NAME AND PHONE NUMBER FOR VERIFICATION OF THE INCIDENT. I WILL BE IN KOMAKI,JAPAN UNTIL JULY 2010 SO PLEASE CONTACT ME THROUGH E-MAIL UNTIL THEN. *TR
Service brakes, Electric, Apr 6, 2010, crash
MY 2002 TOYOTA CAMRY FAILED TO STOP AT AN INTERSECTION IN SAN ANTONIO, TEXAS NOT FAR FROM MY HOME. IT SURGED FORWARD AND PLOWED INTO THE CAR INFRONT OF ME SMASHING THE FRONT OF THE TOYOTA BUT BARELY SCRATCHING THE OTHER CAR'S REAR BUMPER. THIS HAPPENED AT 4:45 P.M ON JANUARY 14, 2010 AT THE INTERSECTION OF HWY 1604 AND HWY 10. I KNOW I WAS PRESSING THE BRAKES WHEN THIS HAPPENED. I WILL BE IN KOMAKI, JAPAN UNTIL JULY 21, 2010. SINCE I'M NOT HOME NOW WITH MY VEHICLE, I CAN'T PROVIDE MY VIN NUMBER UNTIL I RETURN TO THE UNITED STATES, BUT I WILL THEN.*TR
Vehicle speed control, Mar 31, 2010, crash
TL*THE CONTACT OWNED A 2002 TOYOTA CAMRY. ON FEBRUARY 5, 2004 ON, THE DRIVER ATTEMPTED TO MAKE A LEFT TURN WHEN THE VEHICLE ACCELERATED UNCONTROLLABLY AND CRASHED INTO A TREE. THE PASSENGER AND DRIVER WERE BOTH INJURED. THE SPEED WHEN THE FAILURE OCCURRED WAS 30 MPH. THE POLICE RESPONDED AND A POLICE REPORT WAS FILED. AN AMBULANCE REPORT IS ALSO AVAILABLE IF NEEDED. THE AIR BAGS DEPLOYED AFTER THE CRASH OCCURRED. THE VEHICLE WAS TOWED TO REPAIR FACILITY WHERE IT WAS REPAIRED. THE VEHICLE WAS SOLD WHEN THE COMPLAINT WAS FILED. UPDATED 05/12/10. *LJ UPDATED 10/12/10
Vehicle speed control, Mar 30, 2010, crash
VEH# 1 WAS EXITING BURBANK AVE TURNING LEFT ONTO COLONEL JOHN GARDNER WHEN THE FLOOR MAT BECAME STUCK' UNDER THE GAS PEDAL,CA;USING THE VEHICLE TO RACE FORWARD.MCC TURNED THE WHEEL BUT DROVE ACROSS THE FRONT LAWN AT 140 CJG . VEHICLE THEN WENT ACROSS THE STREET INTO THE CIRCULIAR DRIVEWAY AT CJG STRIKING SEVERAL LANDSCAPING OIERS , KNOCKING STHEM ON THE GROUND. THE VEHICLE THEN WENT THRU AN 8! FOOT SECTION OF SPLIT RAIL FENCE AND RAN OVER A AIL BOX POST WITH 3 MAILBOXES ON THE PROPERTY ON THE PROPERTY OF133 CJG. VEHICLE THEN CROSSED STHE STREET AND STRUCK A TREE CAUSING EXTENSIVE FRONT END DAMAGE.
Other or unspecified, Mar 23, 2010, crash, fire
LAST YEAR, I WAS AT A SHELL GAS STATION AT LUNCHTIME TO VACUUM OUT MY CAR. RIGHT BEHIND THE VACUUM WAS A GAS PUMP. AFTER PARKING MY CAR AND REMOVING THE CARPETS, I WENT TO PUT CHANGE IN THE VAC..THE SIDE OF THE VAC I WAS ON WAS BROKEN. SO I GOT BACK IN MY CAR TO MOVE TO THE OTHER SIDE OF THE VACUUM. I STARTED MY CAR, PUT MY FOOT ON THE BRAKE TO PUT THE CAR IN REVERSE, AND MY CAR HAD A POWER SURGE AND STARTED GOING ON ITS OWN. MY CAR BACKED INTO THE GAS PUMP THAT WAS BEHIND THE VACCUUM. MY CAR WAS A 2002 TOYOTA CAMRY, AND IT JUST SURGED AND TOOK OFF ON ITS OWN. HERE IS A LINK TO WHAT WAS REPORTED ON THE NEWS: HTTP://WWW.WCPO.COM/CONTENT/NEWS/NEIGHBORHOODS/DEERFIELD_TOWNSHIP/STORY/FIRE-AT-GAS-STATION-DESTROYS-2-CARS/M2YYNUVWQ0IN6LQL1NAUDA.CSPX THANKS. SHALINI
Other or unspecified, Mar 22, 2010, crash
CLAIMANT WAS PULLING INTO HER PARKING SPOT ON THE THIRD FLOOR OF A PARKING GARAGE IN MENANDS, NY WHEN SHE EXPERIENCED UNANTICIPATED ACCELERATION OF HER 2002 TOYOTA CAMRY. THE POLICE REPORT STATES THAT NO SKID MARKS WERE PRESENT, INDICATING THAT SHE DID NOT PULL INTO THE SPOT FAST. AT THE END OF THE PARKING SPOT THERE WERE MARKS INDICATING THAT THE TIRES WERE SPINNING. THE SPIN MARKS CONTINUED UP ONTO THE CONCRETE CURBING AND ALSO ONTO THE GUARD RAIL. DUE TO THE UNANTICIPATED ACCELERATION CLAIMANTS VEHICLE DROVE OVER THE GUARDRAIL AND CONCRETE BARRIER OF THE THIRD FLOOR PARKING GARAGE, FLIPPING OVER, AND LANDING UPSIDE DOWN ON THE GROUND LEVEL. *TR *DT
Vehicle speed control, Mar 19, 2010, crash
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN SHE RELEASE THE ACCELERATOR PEDAL TO APPLY HER FOOT TO THE BRAKE PEDAL, THE VEHICLE KEPT ACCELERATING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE THREE PEOPLE INJURED IN THE CRASH. THE CONTACT STATED THAT THE VEHICLE WAS AT HER INSURANCE COMPANY. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC AND TESTING. THE CONTACT STATED THERE ARE 2 PEOPLE IN THE FAMILY THAT DRIVE THE VEHICLE AND 2 PEOPLE HAVE EXPERIENCED UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 49,000.
Vehicle speed control, Mar 19, 2010
2002 TOYOTA CAMRY LE. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED AS SHE APPROACHED AN INTERSECTION, SHE ATTEMPTED TO APPLY THE BRAKE, BUT THE VEHICLE BEGAN TO LURCH FORWARD AND WOULD NOT STOP. IN ORDER TO AVOID GOING INTO A MAJOR INTERSECTION, THE CONSUMER STEERED TOWARD A DITCH. THE SECOND INCIDENT OCCURRED WHEN THE CONSUMER WAS APPROACHING A LIGHT, ONCE AGAIN THE VEHICLE STARTING ACCELERATING. THE CONSUMER WAS ABLE TO STEER THE VEHICLE TOWARD A VACANT FIELD. THE VEHICLE WAS INSPECTED FOR A SECOND TIME, BUT, THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Vehicle speed control, Mar 18, 2010, crash
2002 TOYOTA CAMRY. CONSUMER STATES SUDDEN ACCELERATION. *TGW THE CONSUMER PULLED INTO A GARAGE. THE TURN INTO THE GARAGE WAS TIGHT, SO IT REQUIRED HER TO BACK UP AND THEN PULL FORWARD IN ORDER TO EXECUTE THE TURN. SHE BACKED UP AND TURNED THE STEERING WHEEL HARD TO THE RIGHT. SHE HAD HER FOOT ON THE BRAKE AND SHIFTED FROM REVERSE TO FORWARD WHEN ALL OF A SUDDEN, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO THE HOUSE, DOING SEVERAL THOUSAND DOLLARS OF DAMAGE TO THE HOUSE AND THE VEHICLE. SEVERAL WEEKS LATER THE SAME SITUATION OCCURRED. FORTUNATELY, THE CONSUMER'S FOOT WAS ON THE BRAKE WHEN SHE SHIFTED, SO THE VEHICLE ONLY SHOT FORWARD A FEW FEET BEFORE SHE WAS ABLE TO STOP IT. *JB UPDATED 03/30/10 SECOND DOCUMENT WAS SENT IN AS A CONGRESSIONAL LETTER.*JB UPDATED 06/02/10 *JB
Vehicle speed control, Mar 17, 2010, crash
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. WHILE ATTEMPTING TO DRIVE 5 MPH INTO A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. AS A RESULT, THE VEHICLE WAS INVOLVED IN A CRASH AND WAS SEVERELY DAMAGED. THERE WAS NO MENTION OF ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WOULD PROVIDE NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
Vehicle speed control, Mar 16, 2010
THIS IS IN REFERENCE TO THE RECENTLY ANNOUNCED TOYOTA RECALL FOR INCREASED UNINTENDED ACCELERATION OF THE VEHICLE. I BELIEVE THIS IS AN ISSUE DATING BACK TO 2002 TOYOTA MODEL CARS. I WOULD LIKE TO ADD THAT I BELIEVE TOYOTA WAS AWARE OF THE POTENTIAL PROBLEM. LET ME EXPLAIN: MY MOTHER PURCHASED A NEW 2002 TOYOTA CAMRY IN 2001, AND WITHIN 3-6 MONTHS OF DRIVING THE VEHICLE SHE EXPERIENCED THE UNINTENDED INCREASED ACCELERATION WITH COMPLETE BRAKING FAILURE PROBLEM MORE THAN ONCE. I WAS A PASSENGER ON ONE INCIDENT, SITTING IN THE BACK SEAT, AND THE CAR ACCELERATED ON IT'S OWN FROM 25MPH TO 45 MPH, HAND BRAKE, PEDAL BRAKE ALL FAILED WHEN APPLIED. CAR KEPT MOVING. IF I HAD NOT REACHED ACROSS FROM THE BACK SEAT AND JAMMED THE CAR GEAR FROM DRIVE INTO THE PARK POSITION, THERE WOULD HAVE BEEN AN ACCIDENT WITH INJURIES OR WORSE. MY MOM REFUSED TO DRIVE THE VEHICLE AFTER THIS INCIDENT ON MAY 21,2002. SHE TRIED TO TRADE IT IN AND GET HER MONEY BACK FROM THE DEALER IN DALLAS/FT.WORTH AREA, BUT THE TOYOTA DEALER REFUSED. SHE HAD TO GO THRU AN OFFICIAL ARBITRATION BOARD HEARING WITH THE EXECUTIVES AT TOYOTA BECAUSE SHE DID NOT WANT TO DRIVE THE VEHICLE AND WANTED TO RETURN IT. THE TOYOTA BOARD HEARING OUTCOME WAS NOT IN HER FAVOR. GO FIGURE. BUT ON THE WAY OUT OF THE HEARING THE LEAD TOYOTA MECHANIC TOOK HER ASIDE AND TOLD HER "OFF" THE RECORD "THAT THIS ACCELERATION PROBLEM WAS GOING TO BE A BIG PROBLEM IN THE FUTURE" AND THAT HE WAS SORRY. THAT SAME WEEK MY MOM TRADED HER NEW 2002 TOYOTA CAMRY IN FOR A NEW HONDA AT THE HONDA DEALER. MY MOM SINCE HAS PASSED AWAY. ANYWAY, I JUST THOUGHT THAT DUE TO THE IMPORTANCE OF THIS ISSUE I WOULD SHARE OUR STORY WITH YOU. IN ADDITION MY SISTERS ACCOMPANIED MY MOM TO HER ARBITRATION HEARING AT TOYOTA IN DALLAS FT WORTH AREA ALONG WITH MY BROTHER IN LAW WHO IS A FORD MECHANIC , AND I AM SURE THEY CAN PROVIDE MORE INFORMATION REGARDING THE HEARING EVENTS IF NEEDED. WE THINK FURTHER INVESTIGATION MAY BE WARRANTED. *TR
Engine and engine cooling, Mar 15, 2010, crash
2002 TOYOTA SOLARA CONVERTIBLE STALLED ON RAILROAD TRACKS IN RALEIGH, NC. THE DRIVER WAS KILLED SECONDS AFTER WHEN AN AMTRAK TRAIN COLLIDED WITH THE VEHICLE. A MECHANICAL DEFECT HAS NOT BEEN RULED OUT. THE CAR IS STILL IN THE POSSESSION OF THE DECEDANTS WIDOW. *TR
Vehicle speed control, Mar 14, 2010
SUDDEN ACCELERATION FOURTH OCCURRENCE. *TR
Vehicle speed control, Mar 14, 2010
I WAS ON A 150 MILE TRIP. WAS GOING DOWN A HILL IN THE COUNTRY AND LOST SPEED CONTROL OF MY CAR. THE CAR WAS GOING FASTER AND FASTER AND THE BRAKES WERE DOING NOTHING. WE FLEW OVER A RAILROAD CROSSING AND THROUGH AN INTERSECTION. I BROUGHT THE CAR UNDER CONTROL USING THE EMERGENCY BRAKE. *TR
Vehicle speed control, Mar 12, 2010
SINCE MY PURCHASE IN DECEMBER 2003 OF A USED TOYOTA CAMRY XLE, SIX CYLINDER (VIN [XXX] , THERE HAVE BEEN THREE (3) INSTANCES OF UNINTENDED ACCELERATION. TWICE I WAS BEHIND THE WHEEL; ONCE MY WIFE WAS. IN EACH CASE, CIRCUMSTANCES WERE SIMILAR: THE CAR WAS IDLING IN NEUTRAL OR PARK; THE DRIVER PUT HIS/HER FOOT ON THE BRAKE AND SHIFTED INTO DRIVE; VIRTUALLY SIMULTANEOUSLY THE ENGINE ACCELERATED RAPIDLY. IN EACH CASE THE DRIVER'S FOOT ON THE BRAKE PREVENTED THE CAR FROM MOVING FORWARD WITH ANY SPEED, BUT IT WAS NECESSARY TO PRESS HARD ON THE BRAKE -- AND EVEN WITH THAT IN AT LEAST ONE INSTANCE THE CAR STRAINED AND BUCKED. THE SITUATIONS WERE RESOLVED WHEN THE DRIVER SHIFTED. IN TWO INSTANCES THE SHIFT WAS INTO PARK AND THE VEHICLE THEN STALLED IN EACH CASE. I DO NOT RECALL CLEARLY WHETHER THE SHIFT IN THE THIRD INSTANCE WAS INTO PARK OR NEUTRAL OR WHETHER THE VEHICLE STALLED. WE WERE AT THE TIME EXITING A GAS STATION AND MERGING INTO TRAFFIC. IN NO INSTANCE WAS THERE A PROBLEM WITH THE MAT AND IN NO CASE WAS THE DRIVER'S FOOT ON THE ACCELERATOR. RATHER THE RIGHT FOOT WAS IN EACH CASE ON THE BRAKE. THE APPROXIMATE DATES OF THE INSTANCES WERE FALL 2006, JUNE 2009, AND SEPTEMBER 2009. THE FIRST INSTANCE WAS REPORTED TO OAKLAWN TOYOTA, OAKLAWN, ILLINOIS; THE SECOND TO TOYOTA SOUTH, RICHMOND, KENTUCKY. EACH WAS THE THEN SERVICING DEALER WITH TOYOTA SOUTH ALSO THE DEALER FROM WHOM THE CAR WAS PURCHASED. NEITHER DEALER COULD FIND ANYTHING WRONG WITH THE CAR. THE THIRD INSTANCE WAS NOT REPORTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Mar 12, 2010, crash
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. WHILE DRIVING AT SPEEDS OF 60 MPH IN CLEAR WEATHER CONDITIONS, HE PLACED HIS FOOT ON THE BRAKE PEDAL AND THE VEHICLE ABNORMALLY ACCELERATED. HE WAS UNABLE TO MAINTAIN CONTROL OF THE UNINTENDED ACCELERATION AS THE VEHICLE PERSISTED TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 112377 5/10/2010*CW UPDATED 05/14/10.*JB
Service brakes, Hydraulic, Engine and engine cooling, Vehicle speed control, Mar 12, 2010, crash
I WAS REAR-ENDED ON THE HIGHWAY WHILE DRIVING MY 2002 TOYOTA CAMRY. WHEN I TRIED TO SLOW DOWN AND MOVE INTO THE BREAKDOWN LANE, THE CAR ACCELERATED. I ENDED UP GOING DOWN AN EMBANKMENT HITTING SEVERAL TREES. THE CAR WAS EVENTUALLY SPUN AROUND AND CRASHED REAR END INTO A TREE. THE CAR WAS TOTALED. MY PASSENGER AND I EXPERIENCED CONCUSSION SYNDROME ALONG WITH MUSCLE SPASMS IN THE NECK, BACK, AND ANKLE. WE WERE TAKEN BY AMBULANCE TO THE NEW BRITAIN GENERAL HOSPITAL WHERE WE WERE TREATED AND RELEASED . WE ARE BOTH RECEIVING FOLLOW-UP MEDICAL CARE. *TR
Vehicle speed control, Mar 12, 2010, crash
THE METROPOLITAN POLICE DEPARTMENT INVESTIGATED AN AUTOMOBILE ACCIDENT THAT INVOLVED A 2002 TOYOTA CAMRY W/ A V6 AND CRUISE CONTROL. THE OPERATOR CLAIMS THE VEHICLE ACCELERATED WITHOUT PEDAL APPLICATION CAUSING THE CRASH. HE STRUCK SEVERAL TREES AND ROLLED OVER. IF YOU HAVE ANY QUESTIONS OR NEED MORE INFORMATION, PLEASE CALL ME AT [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Mar 11, 2010
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY SOLARA. AFTER SHIFTING INTO REVERSE IN AN ATTEMPT TO BACK INTO HER DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED BACKWARD AT APPROXIMATELY 5 MPH WITHOUT DRIVER INTENT. SHE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND. SHE THEN SHIFTED INTO NEUTRAL AND THE VEHICLE CAME TO A STOP. AFTER SHIFTING THE VEHICLE BACK INTO DRIVE, AND REMOVING HER FOOT FROM THE BRAKE PEDAL, THE VEHICLE ABNORMALLY ACCELERATED AGAIN. SHE SHIFTED INTO REVERSE A SECOND TIME AND AGAIN, THE VEHICLE ACCELERATED. SHE WAS ABLE TO PARK THE VEHICLE SUCCESSFULLY AND SHE IMMEDIATELY CONTACTED THE DEALER. THE DEALER ADVISED HER TO BRING THE VEHICLE IN TO BE DIAGNOSED AND ALSO STATED THAT THE FAILURE COULD BE A RESULT OF DRIVER ERROR. THE MANUFACTURER WAS CONTACTED AND SHE WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000 AND THE FAILURE MILEAGE WAS 30,100.
Service brakes, Hydraulic, Mar 10, 2010
I HAVE A 2002 CAMRY THAT I BOUGHT NEW AT SMITHTOWN TOYOTA AND I EXPERIENCED THE VERY SAME PROBLEM WITH MY BRAKES FROM 'DAY ONE' THAT HAS NOW BEEN IDENTIFIED ON THE PRIUS & LEXUS MODELS. I HAD THE BRAKES CHECKED QUITE A FEW TIMES BY SMITHTOWN TOYOTA & AGAIN BY RIVERHEAD TOYOTA WHEN I MOVED TO THE AREA IN AUGUST 2003 & WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE BRAKES. SINCE I WAS THE ONE DRIVING THE CAR, I THOUGHT THE EXPLANATION WAS A BIT CAVALIER SINCE MY BRAKES CONTINUED TO FAIL ON UNEVEN SURFACES. I WROTE TO THE DEALERSHIP & TOYOTA HEADQUARTERS NUMEROUS TIMES BUT WAS IGNORED (I HAVE COPIES OF MY CORRESPONDENCE). AFTER ALL THESE YEARS, I HAVE BECOME ADEPT AT HANDLING THE CAR WHEN THE BRAKES FAIL BUT I HAVE HAD SOME VERY CLOSE CALLS WHEN THE CAR KEEPS MOVING INTO INTERSECTIONS AFTER TRYING TO STOP. APPARENTLY, TOYOTA HAS MISDIAGNOSED MY PROBLEM FOR YEARS. I PAID $700 IN 2007 TO HAVE NEW 'BRAKE SENSORS' INSTALLED BUT THEY DID NOT FIX MY PROBLEM. I HAVE BEEN VERY LUCKY TO NOT HAVE HAD A SERIOUS ACCIDENT IN THE LAST 6+ YEARS! THE BRAKES ARE STILL GRABBING AND LOCKING ON ROUGH SURFACES YET TOYOTA HAS CONTINUED TO DENY THAT THERE IS A PROBLEM & THAT IT IS MORE WIDESPREAD THAN BEING ACKNOWLEDGED. *TR
Vehicle speed control, Mar 10, 2010
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. WHILE THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING TO MAKE A TURN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING, THE CONTACT WAS ABLE TO STOP THE ACCELERATION BY APPLYING EXTREME PRESSURE TO THE BRAKES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE FAILURE MILEAGE WAS 20000 AND THE CURRENT MILEAGE WAS 28000. UPDATED 4/26/10 *CN THE CONSUMER STATED WHEN SHE PULLED FORWARD FROM HER PARKING SPACE, AND TURNED LEFT THE VEHICLE SUDDENLY ACCELERATED. SHE STATED SHE BRAKED HARD AND WAS FINALLY ABLE TO GET THE VEHICLE TO SLOW DOWN GRADUALLY. UPDATED 06/01/10.*JB
Vehicle speed control, Mar 9, 2010, crash
THE CAR SUDDENLY ACCELERATED FORWARD WHILE PULLING INTO THE DRIVEWAY AND CRASHED THROUGH THE GARAGE DOOR CRASHING INTO A REFRIGERATOR. THE CRASH ALSO DAMAGED A SEWER LINE AND MANY OTHER ITEMS IN THE GARAGE. THE GARAGE DOOR WAS DESTROYED. DAMAGE TO THE CAR WAS MORE THEN $5000 AND PROPERTY DAMAGE CLOSE TO THAT. THERE WERE NO INJURIES TO PEOPLE. THERE HAD BEEN NO ACCELERATION ISSUES WITH THIS CAR BEFORE THIS. WE BELIEVE IT MAY HAVE HAD SOMETHING TO DO WITH THE SUDDEN ACCELERATION PROBLEMS THAT SOME TOYOTA'S HAVE BEEN HAVING. CRASH REPAIRS TO THE CAR AND THE HOUSE HAVE BEEN COMPLETED BUT NOTHING REGARDING THE POSSIBLE ACCELERATION ISSUE SINCE THE 2002 CAMRY HAS NOT BEEN RECALLED. *TR