2002 Toyota Camry
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 1,039 owner complaints filed for this model year. This is the 4th highest complaint count among 25 Camry model years with reports.
Of the 2002 reports, 275 involved a crash and 20 involved a fire. 146 people were injured and 13 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowJul 13, 2004
ON CERTAIN VEHICLES EQUIPPED WITH CURTAIN SHIELD AIR BAGS (CSA), ONE OR BOTH OF THE CURTAIN AIR BAGS MAY BE TWISTED NEAR THE INFLATOR DUE TO IMPROPER ASSEMBLY.
IF THIS OCCURS, THE CSA MAY NOT DEPLOY RAPIDLY ENOUGH WHEN ACTIVATED IN A SIDE IMPACT COLLISION. THIS MAY RESULT IN FAILURE TO PROVIDE THE INTENDED HEAD PROTECTION, INCREASING THE RISK OF INJURY.
DEALERS WILL INSPECT THE CSAS AND REPLACE THE AIR BAG ASSEMBLY IF NECESSARY. THE RECALL BEGAN ON AUGUST 6, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 04V346000 on NHTSA.gov
Air bags, frontalDec 11, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A THREE-SPOKE STYLE STEERING WHEEL. DURING AIR BAG DEPLOYMENT, IT IS POSSIBLE THAT THE BOTTOM SEAM OF THE FRONT DRIVER'S SIDE AIR BAG MODULE COVER (HORN PAD) COULD BE TORN AWAY ALLOWING THE BOTTOM PORTION OF THE COVER TO COMPLETELY DETACH FROM THE AIR BAG MODULE.
IF THIS SHOULD OCCUR, THERE IS A POSSIBILITY THAT THE DETACHED BOTTOM PORTION MAY STRIKE THE DRIVER CAUSING PERSONAL INJURY.
DEALERS WILL REPLACE THE DRIVER'S SIDE AIR BAG MODULE. OWNER NOTIFICATION BEGAN DECEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-888-333-9376.
Campaign 01V372000 on NHTSA.gov
TiresOct 1, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL TOURING TIRES, P205-65R15 92S, INSTALLED AT THE PORTS IN JACKSONVILLE, FLORIDA. THE INCORRECT TIRES WERE INSTALLED ON VEHICLES THAT HAD DAMAGED TIRES. THE TIRES WERE DAMAGED DURING A PORT UPGRADE TO ALUMINUM WHEELS.
THE TIRES DO NOT CONFORM TO THE SPEED RATING FOR THE VEHICLE. IF THE VEHICLE EXCEEDED THE MAXIMUM SPEED RATING (112 MPH), POSSIBLE TIRE FAILURE COULD OCCUR.
DEALERS WILL REPLACE ALL FIVE TIRES. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 01V302000 on NHTSA.gov
Air bags, frontalSep 25, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. INCOMPLETE DEPLOYMENT OF THE FRONT PASSENGER SIDE AIR BAG COULD OCCUR IN THE EVENT OF A CRASH.
UNEXPECTED AIR BAG DEPLOYMENT CAN RESULT IN OCCUPANT INJURY.
DEALERS WILL REPLACE THE FRONT PASSENGER SIDE AIR BAG ASSEMBLY. BOTH OWNERS WERE NOTIFIED BY TELEPHONE AND ARRANGEMENTS HAVE BEEN MADE TO CORRECT THIS PROBLEM. THIS CAMPAIGN IS 100% COMPLETED. BOTH OWNERS HAVE BEEN NOTIFIED AND THEIR VEHICLES REPAIRED.
Campaign 01V306000 on NHTSA.gov
Representative owner complaints
1,039 reports, newest first.
Engine and engine cooling, Jul 17, 2009
2002 TOYOTA CAMRY HAS FOUL ODOR COMING FROM HVAC VENTS. DEALER HAS REMOVED FAN ENCLOSURE IN ENGINE AND CLEANED OUT AND ADDED DISINFECTANT. ODOR REMAINS A PROBLEM. *TR
Fuel system, Gasoline, Jul 12, 2009
MY CAMRY SOLARA 2004 SUDDENLY STOP IN THE MIDDLE OF THE FREEWAY DUE TO A THROTTLE BODY FAILURE, THANKS GOD I WAS ABLE TO GET TO THE EMERGENCY LANE ON TIME AND BE ABLE TO PREVENT AN ACCIDENT, AFTER AN EXTENSIVE RESEARCH I FIND OUT THAT THIS IS A COMMON ISSUE WITH THIS VEHICLE AND TOYOTA MOTORS SO FAR HAS IGNORED THIS PROBLEM. *TR
Vehicle speed control, Jun 7, 2009, crash
WHILE MY WIFE (DRIVER FOR 40 YEARS) WAS BACKING OUT OF THE DRIVEWAY THE CAR ACCELERATED AT FULL THROTTLE, SHOT ACROSS THE STREET AND INTO THE NEIGHBORS' YARD AND CRASHED INTO A TREE WHICH PREVENTED THE CAR FROM CRASHING INTO THE HOUSE. *TR
Engine and engine cooling, Fuel system, Gasoline, Jun 6, 2009
2002 TOYOTA CAMRY, STALLS AS COMING TO A STOP OR SLOWING DOWN FOR TRAFFIC, TURNING OR SOMEONE PULLING IN FRONT OF ME IN TRAFFIC. CAR WILL NOT START FOR 20 MINUTES. WHEN TRYING TO START CAR BEFORE 20 MINUTES IT TURNS OVER BUT NOT START OR HAS A HARD TIME STARTING AND SPUTTERS TILL I CAN PULL OVER OFF THE STREET AND STALLS IN A PARKING LOT. WHEN I WAIT THE FULL 20 PLUS MINUTES THE CAR STARTS AS IF NEVER HAD A PROBLEM. BY THE TIME I GET TO THE DEALER OR ANOTHER REPAIR SHOP THEY CAN NOT FIND ANYTHING WRONG OR SAY IT HAS TO DO WITH THE EMISSIONS CONTROL AND THEY DO NOT GUARANTEE THAT MAY BE THAT PROBLEM & I MAY HAVE TO BRING THE CAR BACK IN & I WILL NOT BE REFUNDED MY MONEY & WILL HAVE TO PAY MORE OUT OF THE POCKET. THIS HAS BEEN GOING ON FOR 2 YEARS. IT IS WORSE IN THE HEAT & HUMIDITY (HAPPENS MORE OFTEN). *TR
Engine and engine cooling, May 30, 2009
OIL SLUDGE BUILD UP RESULTING IN POTENTIAL FOR ENGINE SEIZURE AND FIRE. *TR
Engine and engine cooling, May 25, 2009
I OWN A 2002 TOYOTA CAMRY PURCHASED NEW FROM DEALERSHIP AND REGULARLY MAINTAINED. THE CHECK ENGINE LIGHT CAME ON WHILE MY DAUGHTER WAS DRIVING THE CAR AND SO I TOOK IT TO OUR MECHANIC WHO SAID IT WAS A FAULTY SENSOR WHICH HE REPLACED. THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON AGAIN WHILE SHE WAS DRIVING AND SHE WAS JUST ABLE TO MAKE IT BACK TO THE MECHANIC'S SHOP WITH THE CAR RUNNING ROUGHLY. THE MECHANIC ADVISED THAT THE ENGINE (136,000 MILES) HAD SUFFERED A "BLOWN" HEAD GASKET. HE RECOMMENDED REPLACING THE HEAD GASKET BUT WARNED ME THAT BECAUSE OF THE ALUMINUM CASTING OF THE ENGINE THAT THERE WAS A GOOD CHANCE THAT WHEN HE REMOVED THE STEEL BOLTS THEY WOULD STRIP OUT THE ALUMINUM THREADS AND THEN I WOULD BE LOOKING AT A NEW ENGINE. UNFORTUNATELY THAT IS WHAT HAPPENED - TOTAL COST TO PUT IN A REASONABLY "NEW" USED ENGINE (FROM A 2009 SCION) WAS $5,800. I UNDERSTAND THAT THINGS CAN HAPPEN AND AM NOT UNDULY UPSET THAT THE HEAD GASKET WAS BLOWN HOWEVER, SOMETHING AS BASIC AS KNOWING THAT YOU SHOULD NOT USE STEEL BOLTS IN AN ALUMINUM THREAD SHOULD BE REMEDIED BY TOYOTA. WHEN A REPAIR SUCH AS MINE IS UNDERTAKEN THERE IS A HIGH PROBABILITY OF THE BOLTS STRIPPING OUT THE ALUMINUM THREADS. WHEN THAT HAPPENS THE COST OF REPAIR GOES FROM APPROXIMATELY 1600 TO REPLACE A BLOWN HEAD GASKET TO 5800 TO REPLACE AN ENTIRE ENGINE. THIS IS REALLY A DESIGN FLAW THAT SHOULD BE OBVIOUS TO ANY ENGINEER AND SHOULD BE REMEDIED BY TOYOTA. *TR
Suspension, Service brakes, Hydraulic, Electrical system, Visibility, May 21, 2009
2002 CAMRY LE,50K MILES ALWAYS PULLS TO LEFT. HAS BEEN TO DEALER AND VARIOUS SHOPS. STEERING WHEEL SHUDDERS AND VIBRATES AT ANY AND ALL SPEEDS. PROBLEM IS STRUCTURAL. BRAKES ARE CONSTANT PROBLEM. SUNROOF WILL NOT SEAL CORRECTLY THEREFORE REAR FLOOR IS NOW WET. NOW EXPERIENCING ELECTRICAL PROBLEMS. WOULD HAVE BEEN BETTER OFF BUYING A 1950 STUDEBAKER! AND GM IS IN TROUBLE? LAST TOYOTA FOR ME. CAR IS UNSAFE. *TR
Seat belts, Apr 20, 2009
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT TENSIONER DOES NOT RETRACT. THE FAILURE BEGAN APPROXIMATELY 6-8 MONTHS AGO. THE DEALER STATED THAT IT WOULD COST $400 TO REPLACE THE TENSIONER. NO REPAIRS HAVE BEEN MADE. THE VIN AND MILEAGES WERE UNKNOWN.
Air bags, Vehicle speed control, Apr 17, 2009, crash
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE VEHICLE WAS MODERATELY DAMAGED. ONE WEEK LATER, THE FAILURE RECURRED AND THE VEHICLE CRASHED INTO A BUILDING. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS NOT INJURED IN EITHER CRASH. A COMPLAINT WAS FILED WITH THE MANUFACTURER AND A REPRESENTATIVE CONCLUDED AFTER INSPECTION OF THE VEHICLE THAT NOTHING CAUSED THE SPONTANEOUS ACCELERATION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 60,000. SEE ALSO 10286930 *DSY
Engine and engine cooling, Apr 8, 2009
MY 2002 CAMRY LE CHECK ENG. LIGHT CAME ON FROM A COOLANT LEAK WAS TOLD BY THE DEALERSHIP I NEEDED A NEW MOTOR AT THE COST OF $3,500 THE CAR WAS ONLY THREE YEARS OLD IT WAS A LEASE CERTIFIED BUY BACK ALSO WHEN I BOUGHT IT THE WINDSHIELD WASHER WENT BAD LESS THEN A MONTH WAS TOLD I HAD TO FIX ON MY OWN THEY THE MOTOR RAN HOT BUT THE COOLANT GAGE NEVER INDICATED THE PROBLEM. *TR
Seat belts, Mar 26, 2009
THE SEAT BELT LATCH RELEASE ON MY 2002 TOYOTA CAMRY FAILS TO "POP OUT" AFTER UN-FASTENING (RELEASING) THE SEAT BELT. THIS COULD LEAD TO AN UN-SAFE CONDITION SINCE IT COULD APPEAR THAT THE SEAT BELT WAS LATCHED WHEN IT WAS NOT. I WAS TOLD BE THE DEALER THAT IT WOULD COST $140. TO REPAIR THIS CONDITION. I SAID THAT I THOUGHT THIS WAS A SAFETY MATTER AND SHOULD BE REPAIRED AT NO COST. I UNDERSTAND THAT SOME OTHER CAR MANUFACTURERS WARRANT SEAT BELTS FOR THE LIFE OF THE CAR AND MAKE SUCH SAFETY REPAIRS AT NO CHARGE. WHY DOES TOYOTA CHARGE FOR REPAIR OF SUCH SAFETY DEVICES? THANK YOU FOR YOUR ATTENTION TO THIS MATTER. I LOOK FORWARD TO YOUR REPLY. *TR
Tires, Mar 4, 2009
TREAD IS SEPARATION AND VIBRATION WHEN DRIVING. *TR
Vehicle speed control, Feb 26, 2009
I HAVE A 2002 CAMRY. IN 2006 I STARTED HAVING PROBLEMS WITH THE ACCELERATION OF THE CAR. I WOULD BE DRIVING AND THE CAR WOULD START TO STALL, I HAVE TAKEN THE CAR TO TOYOTA ON 6 DIFFERENT OCCASIONS. EVERYTIME I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM.. SO THERE WAS NOTHING THAT THEY COULD DO. I NOTICE THE PROBLEM WHEN I CAN NOT ACCELERATE BETWEEN 30-50 MPH IN THE FIRST 5 -10 MIN OF DRIVING. THE CAR WILL THEN START TO STALL. ALL LIGHTS COME ON AND I HAVE TO PULL OVER TO THE SIDE OF THE ROAD. IF I LET THE CAR SIT FOR A MINUTE OR TWO WHAT EVER THE PROBLEM IS RESETS ITS SELF. I AM AFRAID ONE DAY THERE WILL BE NOWHERE TO PULL OFF THE ROAD AND I WILL GET HURT VERY BADLY. I'VE TAKEN THE CAR TO TWO DIFFERENT DEALERS AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS OR HOW TO FIX IT. RECENTLY MY VSC LIGHT AND TRACTION CONTROL LIGHT CAME ON, I TOOK IT TO DEALER TO BE FIXED AND REP TOLD ME IT WAS SAFE TO DRIVE AND NOT A BIG DEAL. WHEN THE ROAD IS WET THE CAR DOES NOT SEEM TO GET THE TRACTION CONTROL. I AM GOING TO HAVE TO GET DEALER TO RESET. *TR
Vehicle speed control, Feb 20, 2009, crash
PRIOR TO THE ACCIDENT ON 2/8/2008 AT 8:55PM THERE WERE 2-3 EPISODES WITHIN A 6 YEAR PERIOD WHEN ANA LOPEZ FELT THE VEHICLE MILDLY ACCELERATE ON ITS OWN FOR ONLY A FEW SECONDS. THE EPISODES WERE SO MILD THAT SHE QUESTIONED HERSELF WHETHER THE CAR TRULY ACCELERATED AND SO SHE NEVER HAD THE CAR INSPECTED. HOWEVER, ON 2/8/2008 AT 8:55PM WHILE DRIVING HOME HEADING SOUTH ON THE VETERANS EXPRESSWAY IN TAMPA SHE EXPERIENCED WHAT SHE DESCRIBES AS THE MOST FRIGHTENING EVENT IN HER LIFE. THE FIRST SIGN THAT SOMETHING WAS GOING WRONG WAS THE DASH LIGHTS BEGAN TO FLICKER ON AND OFF SO SHE MADE AN ATTEMPT TO PULL OVER SO SHE COULD CALL HER HUSBAND AND MAKE HIM AWARE OF HOW THE CAR WAS PERFORMING. AS SHE BEGAN SLOWING DOWN AND VEERING OFF THE ROAD ON THE OUTSIDE LANE, WHICH WAS WITNESSED, THE VEHICLE MAD A VERY POWERFUL ACCELERATION ACCOMPANIED BY A LOUD ACCELERATION SOUND AND LOSS OF STEERING ABILITY AS THE CAR BEGAN TO STEER TO THE LEFT GOING BACK INTO TRAFFIC LANES. SHE FELT AS THOUGH THE VEHICLE WAS NOW CONTROLLING ITSELF AND SHORTLY AFTER BEGAN TO SPIN OUT OF CONTROL. THE VEHICLE STRUCK THE BARRIER WALL AND CAME TO A FINAL REST ON THE RIGHT SOUTHBOUND LANE. ANA LOPEZ SUFFERED MULTIPLE FRACTURES TO HER RIGHT LEG AND SPENT 2 MONTHS IN THE HOSPITAL AND REHAB UNIT WHERE SHE SUFFERED GREATLY WITH PAIN AND CONTINUES TO SUFFER FROM PAIN AND DEBILITATION. THE VEHICLE WAS INSPECTED BY A PROFESSIONAL INSPECTOR AT HER HOME AND NOTHING WAS FOUND WRONG WITH THE VEHICLE. BUT THE INSPECTION WAS A PRELIMINARY INSPECTION AND SHE FEARED THAT A MORE THROUGH INSPECTION WOULD BE TOO COSTLY FOR HER. HER STORY ABOUT THE INCIDENT HAS NEVER CHANGED AND STILL IS TRAUMATIZING TO HER. THIS COMPLAINT WAS TRANSLATED AND WRITTEN BY ALBERTO LOPEZ, HER SON. *TR
Tires, Feb 19, 2009
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE VEHICLE HAS SUMITOMO TIRES. WHILE ACCELERATING FROM A STOP OR DRIVING UP TO 55 MPH, THE VEHICLE WOULD HYDROPLANE. THE CONTACT NOTICED THAT THE TREAD WAS BALD ON THE ONE YEAR OLD TIRES. THE VEHICLE WAS DRIVEN TO A SEARS REPAIR SHOP FOR A ROUTINE TIRE ROTATION THREE TIMES WITHIN ONE YEAR. ON EACH VISIT, THE MECHANIC STATED THAT THE TIRES WERE NOT DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE DOT NUMBER, TIRE LINE, AND TIRE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 142,000 AND FAILURE MILEAGE WAS 136,444. UPDATED 03/12/09. *LJ UPDATED 03/13/09. *JB
Engine and engine cooling, Electronic stability control (ESC), Jan 17, 2009
AT SUBZERO TEMPERATURE (BELOW 0) CAR STARTS WITH CHECK ENGINE LIGHT ON (ERROR CODE P1128), TRACTION CONTROL AND VSC DISABLED. IDLE AT 600-800 RPM. ENGINE DOES NOT RESPOND TO ACCELERATION PEDAL, SO CAR IS NOT DRIVABLE. AFTER WARMING ENGINE UP AND ERASING ERROR CODE FROM ECU CAR DRIVES NORMALLY. *TR
Fuel system, Gasoline, Jan 15, 2009
WHEN IT IS BELOW 32 DEGREES F. OUTSIDE THE CARS THROTTLE BODY WILL FREEZE SHUT. THIS CAUSES THE CAR TO NOT OPERATE AND THE CAR NEEDS TO BE PLACED IN A WARM ENVIRONMENT TO WARM IT TO ABOVE FREEZING, AND THE CAR WILL OPERATE WELL. THIS HAS BEEN ADDRESSED IN A SERVICE BULLETIN PUT OUT BY TOYOTA AND TO CORRECT THIS PROBLEM IT WILL COST APPROX $1200. THIS IS A DEFECT ON THE PART OF TOYOTA. IT IS NOT BECAUSE OF AGE, AND IT IS A SERIOUS PROBLEM. *TR
Vehicle speed control, Jan 14, 2009
FAILURE TO ACCELERATE PROPERLY ( 1 OR 2 SECOND HESITATION) I TOOK THE CAR TO THE TOYOTA DEALER FOR 2 YEARS AND THEY RESET THE COMPUTER EACH TIME BUT THAT FIX ONLY LASTED ABOUT 1200 MILES EACH TIME. DEALER SAYS ENGINE FALLS WITHIN SPECIFICATIONS AND REFUSED TO DO ANY MORE TO FIX THE CAR UNDER WARRANTY - I HAVE NOW 34,000 MILES AND I GET SCARED WHEN I PULL OUT INTO TRAFFIC AND THE CAR TEMPORARY STALLS THE SLOW ACCELERATION. *TR
Structure, Latches/locks/linkages, Dec 15, 2008
INSIDE DOOR HANDLES ON DRIVER AND PASSENGER. THE CHROME COATING HAS CRACKED AND PEELED REVEALING A SHARP EDGE THAT CUTS THE FINGERS OF THE PERSON PULLING THE HANDLE TO OPEN THE DOOR. PERMANENT REPAIR REQUIRES REMOVING THE INSIDE DOOR PANELS AND INSTALLING NEW HANDLES. *TR
Vehicle speed control, Dec 6, 2008, crash
AFTER BACKING OUT OF A PARKING SPACE AND SWITCHING THE CAR FROM REVERSE TO DRIVE, THE CAR ACCELERATED QUICKLY FORWARD CRASHING INTO TWO PARKED CARS AND FINALLY STOPPING AFTER HITTING A CONCRETE STRUCTURE. APPLYING THE BRAKE WOULD NOT STOP THE CAR. THE CAR HAS BEEN DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY. UNEXPLAINED ACCELERATION EVENTS HAVE OCCURRED BEFORE WITH THIS CAR. *TR
Structure, Latches/locks/linkages, Dec 4, 2008
THE DOOR HANDLES ON THE CAR WHERE YOU OPEN THE DOOR AT BREAK. THIS IS FROM NORMAL WEAR AND TEAR FROM JUST OPENING THE DOORS. *TR
Structure, Dec 1, 2008
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLES FAILED ON THE VEHICLE AT LEAST THREE TIMES. THE HANDLE WOULD NOT OPEN THE DOOR. THE FAILURE MILEAGE WAS LESS THAN 50,000 AND CURRENT MILEAGE WAS GREATER THAN 61,000. UPDATED 12/30/08 *CN THE DOOR HANDLES WERE CRACKED. UPDATED 12/30/08. *JB
Engine and engine cooling, Oct 24, 2008
VEHICLE STARTED SMOKING (WHITE SMOKE) I TOOK VEHICLE TO DEALER HE ADVISED THAT THE PRIOR YEAR VEHICLES HAD A DEFECT OF THE MOTOR SLUDGING UP BUT MY MODEL HAD BEEN REDESIGNED AND THAT IT WAS DUE TO ME NOT CHANGING THE OIL FILTER MY HUSBAND OWNS A REPAIR SHOP AND HAD DONE THE OIL CHANGES AND REPLACED THE FILTERS THE VEHICLE WAS STILL UNDER 50,000 BUT DEALER WOULD NOT TAKE CARE OF PROBLEM. *TR
Seat belts, Oct 13, 2008
THIS COMPLAINT IS THE SAME WITH CASE #10243192 - DRIVER SIDE SEAT BELT AND BACK SEAT BELT,DO NOT RETRACT SOMETIMES. IM THE ORIGINAL OWNER AND THE MILEAGE IS CLOSE TO 95000. *TR
Seat belts, Sep 23, 2008
ON MY 2002 TOYOTA SOLARA CONVERTIBLE THE FRONT SEAT BELTS DO NOT RETRACT. I WAS TOLD BY A TOYOTA SERVICE MANAGER THAT THE SEAT BELT RETRACTOR SPRINGS HAVE WEAKENED AND NEED TO BE REPLACED. I CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER AND THEY SAY BECAUSE THE CAR IS NO LONGER UNDER WARRANTY THAT I AM RESPONSIBLE FOR GETTING THE PROBLEM FIXED. I DO NOT BELIEVE THAT SOMETHING AS IMPORTANT AS SEAT BELTS SHOULD BRAKE ON A CAR. I HAVE OWNED MANY CARS AND THIS IS THE FIRST TIME THAT I HAVE SEEN THIS PROBLEM. THE CAR HAS 94,000 MILES ON IT AND WAS A ONE OWNER CAR WHEN I BOUGHT IT 2 WEEKS AGO. THE MSRP FOR THE PARTS ARE OVER $200 FOR EACH SEAT BELT. I THINK THIS IS A DESIGN FLAW AND A SAFETY HAZARD ON THESE CARS. *TR