2002 Toyota Camry
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 1,039 owner complaints filed for this model year. This is the 4th highest complaint count among 25 Camry model years with reports.
Of the 2002 reports, 275 involved a crash and 20 involved a fire. 146 people were injured and 13 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowJul 13, 2004
ON CERTAIN VEHICLES EQUIPPED WITH CURTAIN SHIELD AIR BAGS (CSA), ONE OR BOTH OF THE CURTAIN AIR BAGS MAY BE TWISTED NEAR THE INFLATOR DUE TO IMPROPER ASSEMBLY.
IF THIS OCCURS, THE CSA MAY NOT DEPLOY RAPIDLY ENOUGH WHEN ACTIVATED IN A SIDE IMPACT COLLISION. THIS MAY RESULT IN FAILURE TO PROVIDE THE INTENDED HEAD PROTECTION, INCREASING THE RISK OF INJURY.
DEALERS WILL INSPECT THE CSAS AND REPLACE THE AIR BAG ASSEMBLY IF NECESSARY. THE RECALL BEGAN ON AUGUST 6, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 04V346000 on NHTSA.gov
Air bags, frontalDec 11, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A THREE-SPOKE STYLE STEERING WHEEL. DURING AIR BAG DEPLOYMENT, IT IS POSSIBLE THAT THE BOTTOM SEAM OF THE FRONT DRIVER'S SIDE AIR BAG MODULE COVER (HORN PAD) COULD BE TORN AWAY ALLOWING THE BOTTOM PORTION OF THE COVER TO COMPLETELY DETACH FROM THE AIR BAG MODULE.
IF THIS SHOULD OCCUR, THERE IS A POSSIBILITY THAT THE DETACHED BOTTOM PORTION MAY STRIKE THE DRIVER CAUSING PERSONAL INJURY.
DEALERS WILL REPLACE THE DRIVER'S SIDE AIR BAG MODULE. OWNER NOTIFICATION BEGAN DECEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-888-333-9376.
Campaign 01V372000 on NHTSA.gov
TiresOct 1, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL TOURING TIRES, P205-65R15 92S, INSTALLED AT THE PORTS IN JACKSONVILLE, FLORIDA. THE INCORRECT TIRES WERE INSTALLED ON VEHICLES THAT HAD DAMAGED TIRES. THE TIRES WERE DAMAGED DURING A PORT UPGRADE TO ALUMINUM WHEELS.
THE TIRES DO NOT CONFORM TO THE SPEED RATING FOR THE VEHICLE. IF THE VEHICLE EXCEEDED THE MAXIMUM SPEED RATING (112 MPH), POSSIBLE TIRE FAILURE COULD OCCUR.
DEALERS WILL REPLACE ALL FIVE TIRES. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 01V302000 on NHTSA.gov
Air bags, frontalSep 25, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. INCOMPLETE DEPLOYMENT OF THE FRONT PASSENGER SIDE AIR BAG COULD OCCUR IN THE EVENT OF A CRASH.
UNEXPECTED AIR BAG DEPLOYMENT CAN RESULT IN OCCUPANT INJURY.
DEALERS WILL REPLACE THE FRONT PASSENGER SIDE AIR BAG ASSEMBLY. BOTH OWNERS WERE NOTIFIED BY TELEPHONE AND ARRANGEMENTS HAVE BEEN MADE TO CORRECT THIS PROBLEM. THIS CAMPAIGN IS 100% COMPLETED. BOTH OWNERS HAVE BEEN NOTIFIED AND THEIR VEHICLES REPAIRED.
Campaign 01V306000 on NHTSA.gov
Representative owner complaints
1,039 reports, newest first.
Vehicle speed control, Mar 15, 2004, crash
2002 TOYOTA CAMRY XLE - ENGINE SURGE UNEXPECTED ACCELERATON I HAVE BEEN OPERATING THIS VEHICLE FOR TWO YEARS WITHOUT INCIDENT. HOWEVER, IN THE LAST TWO MONTHS I HAVE EXPERIENCED THE ENGINE SURGE/RACING PROBLEM. THE FIRST EPISODE TOOK PLACE 2 MONTHS AGO AS I WAS IN REVERSE AND BACKING OUT OF A DRIVEWAY; I WAS ABLE TO STOP BY APPLYING THE BRAKES. THE SECOND INCIDENT TOOK PLACE AS I WAS BEGINNING TO ACCELERATE FROM A STOP LIGHT; THE VEHICLES AHEAD OF ME WERE SLOWING DOWN AS I APPLIED THE BRAKES TO SLOW DOWN THE ENGINE BEGAN TO RACE. I WAS ABLE TO STOP THE CAR WITH THE BRAKES BUT DID LIGHTLY HIT THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO EITHER VEHICLE OR ANY INJURIES. I TOOK THE CAR TO MY DEALER THIS MORNING AND REPORTED THE INCIDENTS. THE DEALERSHIP TEST DROVE THE CAR AND COULD NOT DUPLICATE THE PROBLEM . I DID HAVE PASSENGER IN CAR DURING THE MOST RECENT EPISODE WHO CAN ATTEST TO THE PROBLEM. *AK
Vehicle speed control, Mar 13, 2004
2002 TOYOTA CAMRY SURGES FORWARD UNEXPECTEDLY. BRAKES ARE BEING APPLIED, BUT THE VEHICLE ACCELERATES. ABS KICKS IN. HAPPENS INTERMITTENTLY. HAS HAPPENED TWICE NOW OVER LAST 3-5 WEEKS, LAST TIME JUST IN FRONT OF A SCHOOL CROSS WALK! TOOK THE CAR TO THE DEALER (12 MAR 04) AND WAS INFORMED NOTHING COULD BE DONE. SENT ME HOME WITH CAR DESPITE MORE THAN AN HOUR WITH DEALER AND VERY SERIOUS CONCERNS ABOUT CAR SAFETY.*AK
Vehicle speed control, Mar 12, 2004
I HAVE HEARD ABOUT THE PROBLEM THE TOYOTA CAMRY HAS WITH SPEED SURGES. I HAVE HAD A PROBLEM BUT IDENTIFIED THE CAUSE QUITE READILY. THE BRAKE PEDAL IS LOCATED TOO CLOSE TO THE THE GAS PEDAL AND AT ABOUT THE SAME LEVEL. AFTER CATCHING MYSELF SEVERAL TIMES STEPPING ON THE GAS PEDAL WHEN I INTENDED TO STEP ON THE BRAKE I HAVE LEARNED TO BE VERY CAREFUL WHEN SWITCING FROM ONE TO THE OTHER. IN THE CASES WHERE THE MISTAKE DID OCCUR I WAS QUICKLY AWARE OF WHAT WAS HAPPENING AND THERE WAS NO INCIDENT OR ACCIDENT INVOLVED. AM SUBMITTING THIS AS IT MAY BE WHAT HAS OCCURED IN SOME OF THE INSTANCES OF UNANTICIPATED DRIVE SURGE. I HAVE FILLED IN A DATE OF OCCURANCE BUT IT OCCURED A FEW TIMES AFTER I BOUGHT THE VEHICLE AND I DON'T REMEMBER THE EXACT DATES. *AK
Engine and engine cooling, Equipment, Mar 11, 2004
WHILE PARKED VEHICLE WAS STARTED AND ENGINE ROARED AND SURGED FORWARD. CONSUMER HAD TO USE EXTREME FORCE TO KEEP THE VEHICLE FROM MOVING. ALSO, WHEN AIR CONDITIONER WAS ON AND TURNED OFF AND BACK ON AGAIN THERE WAS A FOUL ODOR COMING FROM THE VENTS. *AK
Vehicle speed control, Mar 11, 2004, crash
DRIVER WAS SITTING AT A CAR WASH WHEN THE VEHICLE SUDDENLY SURGED FORWARD STRAIGHT THROUGH THE CAR WASH DOOR OPENING. NO ONE WAS INJURED. NO PROPERTY WAS DAMAGED. THE DRIVER SAYS THE VEHICLE HIT A SNOW BANK.*AK
Power train, Mar 11, 2004
AT JUST OVER 17,000 MILES ON THE SPEDOMETER, THE CHECK ENGINE LIGHT ILLUMINATED. I TOOK IT TO MY DEALERSHIP, WHICH INFORMED ME THAT THE PROBLEM WAS A SHIFT SOLENOID. UPON REPLACING THE SHIFT SOLENOID, THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE, AND I WAS TOLD THAT THE PROBLEM MAY BE THE TORQUE CONVERTER ON THE TRANSMISSION, BUT THE TECHNICAL EXPERT WAS CONTACTING TOYOTA BECUASE HE COULD NOT DEFINITIVELY PINPOINT THE PROBLEM. I ENQUIRED WHETHER THE PROBLEM COULD BE RELATED TO THE CURRENT INVESTIGATION OF THE THROTTLE VALVE ON 2002 SOLARA'S AND COULD NOT GET A STRAIGHT ANSWER FROM THE SERVICE MANAGER. IN THE MEANTIME, I HAD BEEN TOLD THE VEHICLE WAS DRIVABLE WHEN THE PROBLEM SEEMED TO BE THE SHIFT SOLENOID SO I HAD BEEN DRIVING THE VEHICLE FOR A WEEK WITH THE CHECK ENGINE LIGHT ILLUMINATED, ASSURED BY THE DEALERSHIP THAT THE PROBLEM HAD NOTHING TO DO WITH THE DRIVABILITY OF THE VEHICLE. UPON DISCOVERING THE PROBLEM MAY BE RELATED TO THE TRANSMISSION, THEY INSISTED ON KEEPING THE VEHICLE, AND HAVE BEEN "RUNNING TESTS" ON IT SINCE YESTERDAY, WITH STILL NO ANSWER AS TO THE EXACT PROBLEM. MEANWHLE, I AM WITHOUT A VEHICLE.*AK
Vehicle speed control, Mar 10, 2004
WHILE WAITING AT AN INTERSECTION VEHICLE SUDDENLY ACCELERATED. DRIVER'S FOOT WAS PLACED ON THE BRAKE AT THIS TIME OF THE INCIDENT. DRIVER TURNED OFF THE VEHICLE ,AND WAS ABLE TO RESTART, AND DRIVE IT TO THE TO DEALER FOR INSPECTION. MECHANIC WAS NOT ABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK
Vehicle speed control, Mar 10, 2004
WHILE DRIVING AT 5 MPH VEHICLE SUDDENLY ACCELERATED. *AK
Service brakes, Hydraulic, Mar 10, 2004
CONSUMER WILL PROVIDE DETAILS INFORMATION ON THE ABS BRAKE SYSTEM PROBLEM. *AK
Power train, Equipment, Mar 10, 2004
THE VEHICLE IS SLIPPING OUT OF GEAR. THERE IS A LEAK IN THE TRANSMISSION LINE. THIS IS CAUSING A DELAY IN ACCELERATION. DEALER REPLACED THE TRANSMISSION LINE, AND 5,000 MILES LATER TRANSMISSION LINE WAS LEAKING AGAIN. ALSO, RADIO WAS REPLACED THREE TIMES DUE TO BURNING SMELL, AND RADIO STAYING ON WHEN ENGINE IS OFF. *AK
Service brakes, Hydraulic, Mar 10, 2004, crash
WHILE DRIVING AT 25 MPH AND ENTERING A TURN LANE CONSUMER PRESSED THE BRAKES AND VEHICLE NEVER SLOWED DOWN. BUT, SURGED FORWARD, AND COLLIDED WITH THE VEHICLE IN FRONT. THERE WERE NO INJURIES. THERE IS A FEDERAL INVESTIGATION CONCERNING THIS PROBLEM. *AK
Vehicle speed control, Mar 10, 2004
WHILE SITTING AT A RED LIGHT WITH THE AIR CONDITIONER ON THE CAR SURGED FORWARD. THIS HAS HAPPENED SEVERAL TIMES, ALTHOUGH NO INJURIES OR WRECKS HAVE STEMMED FROM ANY OF THIS INCIDENTS. ALSO WHEN I PUT THE CARE IN DRIVE FROM REVERSE SOMETIMES THE CAR SURGES FORWARD WITHOUT APPLYING PRESSURE TO THE ACCELERATOR.*AK
Power train, Mar 10, 2004
2002 TOYOTA CAMRY 2.4L, AUTOMATIC SUDDEN ENGINE RACING, ONCE AT 17,000 MLS. AND AGAIN AT 18,030. THE FIRST TIME ,MY FOOT WAS ON THE BRAKE ,I SHIFTED OUT OF PARK INTO D , WHEN I LET OFF THE BRAKE ,THE ENGINE RACED PAST 5000 RPMS. THE CAR JUMPED FORWARD ,BUT BECAUSE MY FOOT WAS STILL OVER THE BRAKE PEDAL I ONLY HAD TO PUSHED HARD AS POSSIBLE ON THE BRAKE. THE ENGINE RACED ON ,THE CAR WAS STRAINING TO COLLIDE WITH THE CAR PARKED IN FRONT OF ME. I SLAMMED THE SHIFTER INTO PARK.THE CAR STOPPED MOVING BUT THE ENGINE WENT TO REDLINE, I TURNED THE CAR OFF.I CHECKED WHICH PEDAL MY FOOT WAS ON AND IT WAS STILL PRESSED FIRMLY ON THE BRAKES. I TURNED THE CAR BACK ON,THE CAR BEHAVED NORMALLY. I THINK WHEN SHIFTING OUT OF PARK THE DRIVE-BY-WIRE COMPUTER IS MALFUNTIONING. RECALL THEM BEFORE SOMEONE DIES AND OR GETS HURT. I THINK TOYOTA KNOWS ABOUT THE PROBLEM AND HOW TO FIX IT. I PITY THE PERSON WHO RENTS A CAMRY AN IS UNAWARE OF THE DEFECT AND DOESN'T HAVE THERE FOOT READY ON THE BRAKE AND PREPARED TO SHUT OF THE IGNITION SAFELY. *AK
Service brakes, Hydraulic, Mar 9, 2004, crash
WHILE APPLYING BRAKES VEHICLE SURGED FORWARD WITHOUT WARNING. AS A RESULT, VEHICLE COLLIDED INTO A ANOTHER VEHICLE. NO INJURIES REPORTED. *AK
Service brakes, Hydraulic, Mar 9, 2004
WHEN THE BRAKE PEDAL IS DEPRESSED PEDAL FLUTTERS, AND IT FEELS LIKE THE VEHICLE WILL NOT STOP. *AK
Vehicle speed control, Mar 9, 2004
SUDDEN ACCELARATION ON FREEWAY IN TOYOTA CAMRY LE. JUST AFTER I HAD BOUGHT THE TOYOTA I NOTICED THIS HAPPENING AND DID WRITE AN E-MAIL TO THE MAIN WEB SITE OF TOYOTA JUST TO KNOW IF THEY WERE AWARE OF THE PROBLEM. THEY REFERRED ME TO THEIR DEALER TO HAVE IT CHECKED OUT. I NEVER MENTIONED IT DURING SERVICE APPOINTMENT BECAUSE AFTER THE FIRST FEW MONTHS THE PROBLEM DID NOT SEEMS TO OCCUR TOO OFTEN. IT MAINLY HAPPENS AT HIGHER SPEEDS. NEVER NOTICED IT A LOWER SPEEDS.
Power train, Vehicle speed control, Mar 9, 2004
I SAW AN ARTICLE TODAY ON WWW.CNNFN.COM ABOUT TOYOTA CAMRY SAFETY INVESTIGATION REGARDING SUDDEN ACCELERATION. MY 2002 TOYOTA CAMRY LE HAS THAT PROBLEM. IT HAPPENED TO ME 3 OR 4 TIMES ALREADY DURING LOW SPEED DRIVING. I DID NOT WRITE DOWN THE DATES WHEN IT HAPPENED, SO I PLACED 12/01/03 BELOW. UPDATED 10/22/10 *BF I AM ALSO GOING TO REPORT THIS PROBLEM TO MY SERVICE AS SOON AS I CAN. THE CONSUMER WOULD LIKE THE COMPLAINT TO REMAIN ACTIVATED. UPDATED IVOQ 10/26/10*JB
Power train, Vehicle speed control, Mar 9, 2004
(IN REFERENCE TO YOUR OPEN INVESTIGATION PE04021) I HAVE A 2002 TOYOTA CAMRY, RECENTLY I TOOK THE CAR TO THE DEALERSHIP (15,000 MILES), MY COMPLAINT WAS THAT THE CAR HAS SUDDEN AND SHORT SURGES OF EXCELERATION WHILE AT A FULL STOP. I HAVE BEEN ABLE TO AVOID ACCIDENT OR INJURY TO OTHERS BY KEEPING MY FOOT COMPLETELY AND FIRMLY DEPRESSED ON THE BRAKE PETAL. THIS SITUATION HAS HAPPENED IN BOTH DRIVE AND REVERSE. THE DEALER WAS UNABLE TO ADDRESS THIS PROBLEM BECAUSE THEY COULD NOT RE-CREATE THE CONDITION. DEALER STATED THAT THEY HAD NO PROCEDURE TO DIAGNOSE THIS PROBLEM AND THAT IF IT CONTINUED THEY WOULD HAVE TO CONTRACT TOYOTA HEADQUARTERS FOR ADVISE. I REQUESTED THAT THIS BE DOCUMENTED ON THE CARS HISTORY. AFTER HEARING OF THE NHTSA INVESTIGATION, I CONTACTED TOYOTA CUSTOMER RELATIONS TO OPEN A CASE TO GET THIS PROBLEM RESOLVE. THE DEALERSHIP CUSTOMER RALATIONS MANAGER (COLLEEN) IS TO CONTACT ME BY THE END OF THE WEEK.
Other or unspecified, Mar 9, 2004
FORWARD SURGE OF THE VEHICLE WHILE STOPPED WITH FOOT ON THE BRAKE. THERE HAVE BEEN MANY INCIDENTS OF THE SAME.
Engine and engine cooling, Power train, Vehicle speed control, Mar 9, 2004
I HAVE A 2002 TOYOTA CAMRY XLE, SINCE I GOT THE CAR NEW IT STARTED TO LUNGE SEVERAL TIMES WHILE SITTING AT STOP LIGHTS/SIGNS. I WENT TO TWO DIFFERENT TOYOTA DEALERS AND WAS TOLD THAT THE CAR IS RUNNING AS MANUFACTURED. I SAID THIS CAN CAUSE AN ACCIDENT. THEY SAID NOTHING WAS WRONG. ALSO, SINCE I BOUGHT THE CAR NEW IT WANTS TO STALL WHEN COMING TO A STOP. AGAIN, NO DEALER WILL HELP. SOMETHING IS WRONG BUT THE DEALERS WON'T HELP. I DO NOT HAVE TIME TO KEEP RUNNING TO DEALERS, THAT IS WHY I BOUGHT A NEW CAR. THERE IS A DEFINITE PROBLEM WITH THESE CARS. AS TIMES GOES BY, IT'S GETTING WORSE, ESPECIALLY IN WARM WEATHER CONDITIONS.
Service brakes, Air, Mar 5, 2004, crash
2002 TOYOTA CAMRY BRAKE FAILURE. I WAS TRAVELING APPROXIMATELY 50 MILES AN HOUR WHEN A CAR ENTERED THE LANE TWO CARS AHEAD OF ME. AS THEY STEPPED ON THEIR BRAKES, I ALSO DID. ONLY MY BRAKES DID NOT ENGAGE PROPERLY AND THE CAR STARTED TO SKID OUT OF CONTROL. THE CONDITIONS WERE DRY. I WAS STRUCK BY ANOTHER CAR - CAUSING EXTENSIVE DAMAGE TO MY RIGHT FRONT SECTION OF THE CAR. I CALLED THE TOYOTA BODY SHOP TODAY WHO TOLD ME THAT THEY FOUND NO PROBLEM IN THE ABS SYSTEM. I WILL NOT DRIVE THIS CAR AGAIN UNTIL I AM ABSOLUTELY SURE THEY DISCOVER WHY MY BRAKES FAILED TO ENGAGE. *AK
Engine and engine cooling, Mar 3, 2004
DRIVER SIDE WINDOW DID NOT ROLL SMOOTHLY. SQUEAKED BUT WAS ONLY FIXED AFTER TAKING THE CAR A DEALER A THIRD TIME. SPUTTERING/RATTLING SOUND SEEMS TO BE COMING FROM THE ENGINE WHEN THE CAR IS IDLE OR UPON COLD START. SOUND GETS PROGRESSIVELY LOUDER. DEALER CLAIMS THAT NO SOUNDS WERE HEARD. CAR ALSO HESITATES WHEN RESPONDING TO ACCELERATION. IN RESEARCHING FOR ANSWERS, I FOUND THAT THE DRIVER'S SIDE AIRBAG HAS A RECALL. I WAS IN DISBELIEF WHEN I FOUND THAT NO EFFORTS WERE MADE IN CONTACTING ME ABOUT AN AIRBAG RECALL! I FEEL UTTERLY DISAPPOINTED. I'D COME FROM A "HONDA" FAMILY AND DECIDED TO GIVE TOYOTA A TRY. I HAVE LEARNT MY LESSON NOW THAT BUYING A BRAND NEW TOYOTA MEANS HAVING TO CHECK UP ON RECALLS AND PROBLEMS.*AK
Engine and engine cooling, Structure, Tires, Feb 26, 2004
ROTTEN EGG SMELL SINCE THE CAR WAS PURCHASED. COMPLAINED TO TOYOTA DEALERSHIP AND THE REGIONAL REP WITHOUT A RESOLUTION. THE REP SUGGESTION WAS TO JUST PUT PREMIUM GAS IN IT. CERTAINLY NOT WHAT I EXPECTED FROM TOYOTA BUT I HAVE BEEN PUTTING PREMIUM GAS IN THE CAR AND IT DOES SEEMS TO TAME THE SMELL SOMEWHAT. IN ADDITION WE HAVE HAD PROBLEMS WITH THE FRONT ALIGNMENT AND THE CAR PULLS TO THE LEFT. HAVE PURCHASED A LIFE TIME ALIGNMENT WARRANTY BUT IT STILL SEEMS TO GO OUT OF ALIGNMENT QUICKLY. ALSO HAVE A CONSTANT WIND PROBLEM WITH THE DRIVER SIDE FRONT DOOR. BEEN REPAIRED ONCE, GOING INTO THE SHOP AGAIN TO REPAIR. ALSO THE ORIGINAL TIRES HAD TO BE REPLACED AT 24,000 MILES. I WOULDN'T CONSIDER A TOYOTA IN FUTURE CAR PURCHASES.*AK
Service brakes, Hydraulic, Feb 24, 2004, crash
ON TWO SEPARATE OCCASIONS BRAKES FAILED. ON 12/1/2003, WHILE DRIVING UPHILL, BRAKES MALFUNCTIONED, AND CONSUMER'S VEHICLE BUMPED THE REAR OF ANOTHER VEHICLE. ON 1/27/2004, WHILE DRIVING DOWN HILL, BRAKES FAILED. VEHICLE WENT ONTO A SMALL INCLINE AND SLOWED DOWN, AND BRAKES STARTED TO OPERATE AGAIN. DEALER COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE PROBLEM. *AK *MR
Service brakes, Hydraulic, Feb 19, 2004
VEHICLE HAS A VERY LOW BRAKE PEDAL, WHEN APPLIED IT STOPPED BELOW THE LEVEL OF THE ACCELERATOR PEDAL. *LA THE DEALER INFORMED THE CONSUMER THE BRAKES WERE NORMAL. THE DRUMS WERE CLEANED. HOWEVER THAT DID NOT REMEDY THE PROBLEM. THE CONSUMER ALSO HAS A SECOND 2002 TOYOTA CAMRY VIN# [XXX] WITH THE SAME BRAKE ISSUE. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR