2004 Toyota Camry
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 799 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Camry model years with reports.
Of the 2004 reports, 223 involved a crash and 13 involved a fire. 145 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingNov 9, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V539000 on NHTSA.gov
Seat belts, front, buckle assemblyDec 15, 2004
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A FRONT PASSENGER POWER SEAT, WHEN INSTALLING CERTAIN REAR-FACING INFANT CHILD SEAT BASES ONTO THE SEAT WITH AN EXCESSIVELY HIGH SEATBELT TENSION, IT MAY BE POSSIBLE TO UNSEAT A COMPONENT CALLED THE BUCKLE STATUS SWITCH FROM THE SEAT BELT BUCKLE.
IF THE SWITCH BECOMES UNSEATED, THE FRONT PASSENGER OCCUPANT CLASSIFICATION SYSTEM MAY MISTAKE THE REAR-FACING CHILD RESTRAINT FOR AN UNBELTED ADULT OCCUPANT, AND MAY NOT SUPPRESS THE DEPLOYMENT OF THE FRONT PASSENGER AIRBAG.
DEALERS WILL REPLACE THE FRONT PASSENGER SEATBELT BUCKLE STATUS SWITCH. THIS SAFETY IMPROVEMENT CAMPAIGN (SSC 40M) BEGAN ON DECEMBER 20, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987..
Campaign 04V595000 on NHTSA.gov
Air bags, side/windowJul 13, 2004
ON CERTAIN VEHICLES EQUIPPED WITH CURTAIN SHIELD AIR BAGS (CSA), ONE OR BOTH OF THE CURTAIN AIR BAGS MAY BE TWISTED NEAR THE INFLATOR DUE TO IMPROPER ASSEMBLY.
IF THIS OCCURS, THE CSA MAY NOT DEPLOY RAPIDLY ENOUGH WHEN ACTIVATED IN A SIDE IMPACT COLLISION. THIS MAY RESULT IN FAILURE TO PROVIDE THE INTENDED HEAD PROTECTION, INCREASING THE RISK OF INJURY.
DEALERS WILL INSPECT THE CSAS AND REPLACE THE AIR BAG ASSEMBLY IF NECESSARY. THE RECALL BEGAN ON AUGUST 6, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 04V346000 on NHTSA.gov
Representative owner complaints: steering
110 reports, newest first. Show all
Steering, Jan 22, 2011
AT AROUND 48,000 MILES, I STARTED TO FEEL AND HEAR A CLICKING IN THE STEERING. IT OCCURS ANY TIME THE STEERING WHEEL IS MOVED,(PARKED OR DRIVING). I HAD A MECHANIC CHECK IT OUT AND WAS TOLD THAT THE INTERMEDIATE SLIDE SHAFT IS CAUSING THE PROBLEM. AS I SEARCHED THROUGH YOUR COMPLAINT LIST, I SEE THERE ARE A LOT OF COMPLAINTS AGAINST THIS MODEL AND YEAR. IT SEEMS TOYOTA DOES NOT WANT TO TAKE RESPONSIBILITY. I WAS TOLD THAT THERE ARE OTHER MANUFACTURERS THAT HAVE THE SAME TYPE OF PROBLEMS AND HAVE MADE REPAIRS TO THEIR VEHICLES. ALSO THERE ARE THIRD PARTY REPLACEMENT PARTS TO FIX THIS PROBLEM (AT THE OWNERS' EXPENSE). HOW MANY FAILURES, CRASHES OR POSSIBLY DEATHS WILL IT TAKE TO MAKE TOYOTA ISSUE A RECALL TO REPAIR THIS? TOYOTA CLAIMS IT IS NOT A SAFETY ISSUE, YET THERE SEEMS TO BE A LOT OF LETTERS STATING THAT THEIR SAFETY WAS AT RISK. IT IS UNCOMFORTABLE TO HEAR AND FEEL THAT NOISE EVERY TIME MY WIFE OR I ARE DRIVING THIS VEHICLE. *TR
Steering, Oct 8, 2010
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN UNUSUAL NOISE WHEN ATTEMPTING A TURN IN EITHER DIRECTION. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD NOT REMAIN STRAIGHT WHEN ATTEMPTING TO TURN, WHICH WAS A CONSTANT FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN WAS REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT HE WOULD BE REIMBURSED FOR PARTIAL REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000 AND THE CURRENT MILEAGE WAS 39,027.
Steering, Fuel system, Gasoline, Vehicle speed control, Oct 3, 2010, crash
I OWN A 2004 TOYOTA CAMRY. IT HAS A DEFECTIVE THROTTLE BODY WHICH HAS LEFT MY WIFE STRANDED AND COST $1000 TO FIX FROM THE DEALER. THIS IS A COMMON PROBLEM AND A FEW OF MY FRIENDS HAVE HAD TO PAY TWICE TO GET THIS FIXED. THE OTHER ISSUE IS THERE A DEFECTIVE PART IN THE STEERING LINKAGE THAT POPS WHEN YOU TURN. THIS EVENTUALLY LEADS TO SLOP IN THE STEERING AND IT CAUSE MY TO GO IN THE DITCH. THIS ACCIDENT HAS GIVEN ME A CHRONIC BACK CONDITION AND PREVENTED ME FROM COMMISSIONING IN THE MILITARY. THIS ISSUE IS ALSO KNOWN TO BE A PROBLEM WITH THE CAMRYS BUT TOYOTA REFUSES TO DO ANYTHING ABOUT IT. *TR
Steering, Electronic stability control (ESC), Sep 24, 2010
STEERING SHAFT BOLT SNAPPED IN HALF WHILE MAKING LEFT TURN. STEERING SHAFT WAS DISASSEMBLED, AND NEW SHAFT BOLT REPLACED FOR OLD RUSTED OUT SHAFT BOLT. TWO HOURS LABOR. *TR
Steering, Aug 10, 2010
2004 TOYOTA CAMRY HAS A CLICKING SOUND IN THE STEERING COLUMN. *TR
Steering, Jul 7, 2010
TL*THE CONTACT OWNS A 2004 TOYOTA CAMRY. THE CONTACT STATED THAT THE STEERING WHEEL SHAFT FAILED BECAUSE OF THE BEARINGS AND CAUSED THE STEERING WHEEL TO FEEL EXTREMELY TIGHT. THE DEALER STATED THAT THE STEERING WHEEL COULD LOCK WHILE DRIVING. THE STEERING COLUMN, STEERING ASSEMBLY AND THE BEARINGS WERE REPLACED AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 26,000. UPDATED 8/25/10 *CN UPDATED 08/27/10 UPDATED 08/30/10*JB
Steering, Apr 21, 2010
NOISE IN STEERING COLUMN AND TOO MUCH PLAY IN STEERING. REPLACED INTERMEDIATE STEERING COLUMN SHAFT. MAJOR ISSUE AVERTED SINCE MY MECHANIC PICKED UP ON THE ISSUE. SIGNIFICANT AUTOMOBILE PART, SHOULD NOT HAVE FAILED. TOYOTA HAS A SERVICE BULLETIN BUT NOT A RECALL ON THIS ISSUE. *TR
Steering, Mar 18, 2010
FAX ON BEHALF OF RE HER DEFECTIVE 2004 TOYOTA CAMRY: DEFECTIVE STEERING SHAFT WAS REPLACE BUT NOISE HAS RETURNED; REPLY ATTN: CAPE CORAL DISTRICT OFFICE. *KB THE CONSUMER STATED THE VEHICLE MADE A DISTINCTIVE NOISE WHEN THE STEERING WHEEL WAS TURNED. THE PROBLEM RETURNED SIX MONTHS LATER.
Steering, Air bags, Mar 3, 2010, crash
THE FRONT LEFT OF THE CAR WAS MAKING NOISE. WHEN I DRIVE, THE STEERING WHEEL WAS VIBRATING WHEN I PRESS THE BRAKE. WHEN I WAS DRIVING ON THE FREEWAY, THE STEERING WHEEL STOPPED WORKING. AS THE STEERING WHEEL DID NOT WORK, I TRIED TO STOPPED THE CAR BY PRESSING THE BRAKES, BUT THAT DID NOT STOP THE CAR. THE FRONT OF MY CAR HIT INTO THE CENTER DIVIDER ON THE FREEWAY AND THEN THE BACK OF MY CAR ALSO HIT THE DIVIDER. WHEN THE CAR FINALLY STOPPED I WAS BLOCKING 3 LANES ON A 5 LANE FREEWAY FACING TRAFFIC. THE AIR BAGS DID NOT DEPLOY EVEN THOUGH I WAS DRIVING 55 MPH. THE FRONT BUMPER COMPLETELY DETACHED FROM THE CAR. I SUFFERED WHIPLASH INCLUDING NECK AND SHOULDER PAINS. I JUST HAD MY CAR MAINTAINED ABOUT A MONTH AGO. *TR
Steering, Mar 1, 2010, crash
TL*THE CONTACT OWNS A 2004 TOYOTA CAMRY LE. THE CONTACT LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING WHEEL MALFUNCTIONED ON THE VEHICLE. THE CONTACT WAS NOT INJURED IN THE CRASH. THE CONTACT WAS NOT ABLE TO GIVE MORE DETAILS OF WHAT CAUSED THE VEHICLE TO LOSE CONTROL. THE CONSUMER WAS TRAVELING 55 MPH WHEN THE CRASH OCCURRED. THE FAILURE MILEAGE WAS 39,000. THE VEHICLE WAS DESTROYED. UPDATED 4/26/10 *CN UPDATED 04/30/10. *JB
Steering, Feb 24, 2010
I PREVIOUSLY PURCHASED A 2004 NEW CAMRY AT A CAR DEALERSHIP IN CALIFORNIA. AT 17,000 MILES I NOTICED A THUMPING SOUND AND VIBRATION IN THE STEERING COLUMN. I WAS INFORMED THAT THIS YEAR CAR WAS EXPERIENCING PROBLEMS AND THE STEERING COLUMN WAS FIXED. THE REPAIR WAS MADE UNDER WARRANTY. JUST RECENTLY AT 49, 000 MILES, THE SAME PROBLEM OCCURRED AGAIN. I WAS TOLD THAT THE STEERING COULD HAVE GONE OUT ANY TIME AND I WOULD HAVE LOST COMPLETE CONTROL. I WAS AGAIN INFORMED THAT THE 2004 CAMRY'S HAD A PROBLEM WITH THE STEERING COLUMN. THIS TIME I HAD TO PAY OVER $600 AS THE CAR IS OUT OF WARRANTY. I HAVE WRITTEN TO TOYOTA COMPANY ASKING THEM TO PAY FOR THE REPAIR, SINCE IT SHOULD HAVE NEVER OCCURRED AGAIN. I HAVE NOT RECEIVED A RESPONSE. *TR
Steering, Feb 19, 2010
STEERING HARD TO TURN,STEERING WHEEL VERY STIFF. *TR
Steering, Feb 17, 2010
WELL ITS ABOUT TIME NHTSA IS DOING SOMETHING ABOUT TOYOTA. I'VE BEEN COMPLAINING ABOUT UNSAFE STEERING PULL ON MY 2004 CAMERY SOLARA SINCE I BOUGHT IT AND SO HAVE LOTS OF OTHER FOLKS. TOYOTA HAS REFUSED TO DO A THING ABOUT IT. *TR
Steering, Suspension, Feb 4, 2010
THE INNER STEERING COLUMN SHAFT BECAME DETATCHED ON MY 2004 TOYOTA CAMRY 4 DR LE SEDAN. IT STARTED MAKING A NOISE AND THE COMPLETE STEERING COLUMN HAD TO BE REPLACED AT A COST OF $950.00. TOYOTA WOULD DO NOTHING BECAUSE THEY SAID THE CAR HAD 60,000 MILES ON IT AND IT WAS OUT OF WARRANTY. ALSO THE REAR STRUTS WORE OUT AT ABOUT 30,000 MILES. *JB
Steering, Jan 27, 2010
WHILE DRIVING MY 2004 TOYOTA CAMRY (ABOUT 83,000 MILES ON IT), THE POWER STEERING WENT OUT, THE CAR REQUIRED GREAT FORCE TO STEER, AND "STEAM" WAS COMING FROM UNDER THE HOOD. I SLOWLY PULLED TO THE CURB TO LOOK UNDER THE HOOD AND THEN DROVE ABOUT A QUARTER MILE (WITH GREAT DIFFICULTY) TO A NEARBY TOYOTA DEALER. THE FOLLOWING DAY I WAS INFORMED THAT AN ALTERNATOR BOLT HAD "BACKED OUT." THIS CAUSED THE ALTERNATOR TO LOOSEN WHICH RELEASED THE SERPENTINE BELT. AS A RESULT THE WATER PUMP AND ALTERNATOR WERE DAMAGED AND COOLANT SPRAYED OVER THE ENGINE. TOYOTA WANTED ABOUT $1100 TO REPAIR ALL OF THE DAMAGE. I COMPLAINED AND THE COST WAS REDUCED BY THE PRICE OF A RECONDITIONED ALTERNATOR, I.E., $400. THE SERVICE MANAGER TOLD ME THAT THEY RECENTLY HAD A SIMILAR PROBLEM. MY CAR HAD BEEN IN FOR SERVICE TO THE SAME TOYOTA DEALER JUST 3 WEEKS EARLIER. HAD I BEEN DRIVING ON A FREEWAY (INSTEAD OF A LOCAL STREET WHERE I SLOWLY PULLED TO THE CURB), MY TOYOTA COULD HAVE BEEN STRUCK BY ANOTHER VEHICLE, SINCE I COULD HARDLY STEER THE CAR. THIS IS POTENTIALLY A VERY DANGEROUS DEFECT/PROBLEM WHICH I HAVE NEVER HEARD OF BEFORE.*CW
Steering, Jan 26, 2010
STEERING COLUMN MAKES BAD NOISES WHEN IT IS TURNED. THE NOISES CONTINUE AND STEERING IS ROUGH. *TR
Steering, Engine and engine cooling, Vehicle speed control, Jan 21, 2010
ACCELERATION ON MY 2004 TOYOTA CAMRY BEGAN TO FLUCTUATE WILDLY WHILE I WAS DRIVING DOWN THE ROAD. CAR WOULD SUDDENLY ACCELERATE, THEN DECELERATE ALMOST NON-STOP. I SHUT ENGINE OFF, CALLED TOYOTA AND HAD THE CAR TOWED IN. I WAS TOLD THAT THE ENGINE CONTROL MODULE (ECM) WAS DEFECTIVE AND WOULD BE REPLACED UNDER A FEDERALLY MANDATED WARRANTY - CAR HAD 76,000 MILES, AND WARRANTY WAS GOOD TO 80,000 MILES. HOWEVER THEY ALSO TOLD ME THAT THE ACCELERATOR PEDAL ASSEMBLY HAD SIMULTANEOUSLY FAILED. THAT WOULD COST ME $681. TOYOTA'S OWN TECHNICIAN SAID THAT THE ECM FAILURE CAUSED THE ACCELERATOR PEDAL ASSEMBLY TO FAIL. TOYOTA CORPORATE, HOWEVER, TOLD ME THAT THE TWO INCIDENTS WERE UNRELATED. AFTER READING ABOUT THE "ACCELERATOR PEDAL STICKING" PROBLEM IN THE NEWS LATELY, I WONDER IF MY PROBLEM IS NOT PART OF A MUCH LARGER PROBLEM INVOLVING THE ECM ON TOYOTAS CARS. IF I WAS NOT WISE ENOUGH TO SHUT OFF MY ENGINE WHEN THE PROBLEM OCCURRED, A SERIOUS ACCIDENT COULD EASILY HAVE OCCURRED. PLEASE CONTINUE TO INVESTIGATE THE ECM PROBLEM, AS I BELIEVE THAT TOYOTA IS NOT FORTHCOMING WITH THE FULL STORY HERE. *TR THE CONSUMER ALSO STATED THERE WEAS AN ENGINE KNOCK COMING FROM THE VEHICLE. THE DEALER REPALCED THE TENSIONER, AND BELT. THE WATER PUMP WAS WEARING PREMATURELY, THERE WAS A NOISE COMING FROM THE STEERING COLUMN WHEN TURNING THE WHEEL. THE DEALER REPLACED THE INTERMEDIATE STEERING SHAFT. THE CHECK ENGINE LIGHT WAS ON ALL THE TIME. THE DEALER REPLACED THE CATALYTIC CONVERTER. THE ECM AND ACCELERATOR PEDAL WERE REPLACED. UPDATED IVOQ 04/15/11
Steering, Dec 27, 2009
DURING ROUTINE VEHICLE MAINTENANCE TOYOTA MECHANIC REPORTED LOOSE STEERING COLUMN. LOTS OF PLAY IN STEERING WHEEL WHEN DRIVING - VERY POOR RESPONSIVENESS. VEHICLE TAKEN TO TOYOTA DEALER - NEW INTERMEDIATE STEERING SHAFT REPLACED AT MY COST. *TR
Steering, Oct 9, 2009
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY. THE STEERING COLUMN MAKES A THUMPING NOISE WHILE TURNING THE STEERING WHEEL. AN INDEPENDENT MECHANIC CONCLUDED THAT THE INTERMEDIATE STEERING SHAFT FAILED; HOWEVER, THE TECHNICIAN FROM THE DEALER STATED THAT ON HIS PARTICULAR MODEL THE ENTIRE STEERING SHAFT WOULD NEED TO BE REPLACED TO REMEDY THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS UNDER 60,000. THE CURRENT WAS 66,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Steering, Aug 6, 2009
STEERING LOOSE WHEN MOVING WHEEL BACK AND FORTH SLOWLY. HARDLY NOTICED AT FIRST. I DROVE THE CAR TODAY. I HAVE NOT DRIVEN IT FOR SEVERAL MONTHS. STEERING WAS MORE LOOSE AND THE WHEELS ALSO VIBRATED ALONG WITH THE STEERING WHEEL AT ABOUT 60MPH. I GOOGLED THE PROBLEM AND FOUND LOTS OF INFORMATION, SEE LINK: YES, SEARCH THIS FORUM FOR "STEERING NOISE" AND YOU'LL FIND A FEW THREADS. THIS IS WHERE THEY NAILED IT: HTTP://WWW.TOYOTANATION.COM/FORUM/SH...=155639&PAGE=2. *TR
Steering, Jan 5, 2009
THE STEERING COLUMN HAS FAILED ON MY 2004 CAMRY. A LITTLE BROWSING OF THE INTERNET REVEALS THAT THIS IS A COMMON PROBLEM WITH THE CAMRY MODEL. MY DEALER IN COVINGTON, LA HAS SAID THAT ABOUT 1 IN 8 CAMRY'S HAVE THIS PROBLEM, BUT WOULD NOT OFFER TO HELD REPAIR MY VEHICLE SINCE ONLY THE POWERTRAIN WARRANTY REMAINS. A CALL TO TOYOTA CUSTOMER ASSISTANCE YIELDED THE SAME RESULTS. THE STEERING WHEEL MAKE A GRINDING NOISE AT SLOW SPEEDS, AND THE DEALER (NORTHSHORE TOYOTA IN COVINGTON, LA) HAS TOLD ME MY STEERING BEARINGS ARE "SHOT." THIS PROBLEM WAS FIRST REPORTED TO MY DEALER AT ABOUT 50,000 MILES. *TR
Steering, Dec 9, 2008
TL*THE CONTACT OWNS A 2004 TOYOTA CAMRY. WHILE MAKING A TURN AT APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD CLICKING NOISE COMING FROM THE STEERING COLUMN FOLLOWED BY A SHAKING SENSATION. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE STEERING COLUMN ASSEMBLY. THE STEERING COLUMN WAS REPLACED UNDER THE SERVICE WARRANTY. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS RETURNED TO THE AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 29,944 AND CURRENT MILEAGE WAS 72,000.
Steering, Jul 27, 2008
THERE IS A KNOCKING SOUND IN THE STEERING WHEEL. THE SOUND COMES WHEN THE STEERING TURNS RIGHT OR LEFT. IT STARTED AT AROUND 30K MILES. THIS SEEMS TO BE A FACTORY DEFECT. *TR
Steering, Mar 21, 2008
MY CAR HAS BEEN MAKING A STEERING WELL/UNDER THE HOOD POPING NOISE SINCE THE DAY I PURCHASED IT. THE DEALERSHIP WHERE I PURCHASED IT KNOWS WHERE IT IS COMING FROM, THE STEERING WHEEL AND POSSIBLY TENSION BELT, BUT HAS TOLD ME TO HOLD OFF UNTIL A RECALL. MY MOTHER IN ANOTHER STATE, AS WELL AS MY COUSIN HAS THE SAME ISSUE. IF TOYOTA HAS A LEAD ON THE MARKET, WHY CAN'T THEY HONESTLY HONOR THEIR REPAIRS. *TR
Steering, Jan 14, 2008
TL*THE CONTACT OWNS A 2004 TOYOTA CAMRY. THE CONTACT HEARD A KNOCKING SOUND IN THE STEERING COLUMN WHEN HE TURNED THE STEERING WHEEL. WHEN HE TURNED THE STEERING WHEEL ALL THE WAY AROUND, IT SEEMED TO MALFUNCTION AS WELL. THE DEALER STATED THAT THE INTERMEDIATE SHAFT MALFUNCTIONED AND THAT THERE WAS A SERVICE BULLETIN AVAILABLE, BUT NO RECALL. THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 26,828 AND FAILURE MILEAGE WAS APPROXIMATELY 25,000. UPDATED 02-14-08. *KB UPDATED 02/14/08 *TR