2004 Toyota Camry
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 799 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Camry model years with reports.
Of the 2004 reports, 223 involved a crash and 13 involved a fire. 145 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingNov 9, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V539000 on NHTSA.gov
Seat belts, front, buckle assemblyDec 15, 2004
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A FRONT PASSENGER POWER SEAT, WHEN INSTALLING CERTAIN REAR-FACING INFANT CHILD SEAT BASES ONTO THE SEAT WITH AN EXCESSIVELY HIGH SEATBELT TENSION, IT MAY BE POSSIBLE TO UNSEAT A COMPONENT CALLED THE BUCKLE STATUS SWITCH FROM THE SEAT BELT BUCKLE.
IF THE SWITCH BECOMES UNSEATED, THE FRONT PASSENGER OCCUPANT CLASSIFICATION SYSTEM MAY MISTAKE THE REAR-FACING CHILD RESTRAINT FOR AN UNBELTED ADULT OCCUPANT, AND MAY NOT SUPPRESS THE DEPLOYMENT OF THE FRONT PASSENGER AIRBAG.
DEALERS WILL REPLACE THE FRONT PASSENGER SEATBELT BUCKLE STATUS SWITCH. THIS SAFETY IMPROVEMENT CAMPAIGN (SSC 40M) BEGAN ON DECEMBER 20, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987..
Campaign 04V595000 on NHTSA.gov
Air bags, side/windowJul 13, 2004
ON CERTAIN VEHICLES EQUIPPED WITH CURTAIN SHIELD AIR BAGS (CSA), ONE OR BOTH OF THE CURTAIN AIR BAGS MAY BE TWISTED NEAR THE INFLATOR DUE TO IMPROPER ASSEMBLY.
IF THIS OCCURS, THE CSA MAY NOT DEPLOY RAPIDLY ENOUGH WHEN ACTIVATED IN A SIDE IMPACT COLLISION. THIS MAY RESULT IN FAILURE TO PROVIDE THE INTENDED HEAD PROTECTION, INCREASING THE RISK OF INJURY.
DEALERS WILL INSPECT THE CSAS AND REPLACE THE AIR BAG ASSEMBLY IF NECESSARY. THE RECALL BEGAN ON AUGUST 6, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 04V346000 on NHTSA.gov
Representative owner complaints
799 reports, newest first.
Other or unspecified, Engine, Fuel/propulsion system, Feb 26, 2015, crash
CAR ACCELERATED BY ITSELF WHEN PARKING AND WOUND UP ON SIDEWALK. COULD NOT BRAKE. CAR WAS PUT IN PARK WHILE MOVING AND THEN STOPPED WHILE STILL APPLYING BRAKES.
Structure, Feb 3, 2015
I PURCHASED MY CAR IN 2004, NEW FROM LIPTON TOYOTA. AFTER THE WARRANTY EXPIRED, THE DASHBOARD KEEPS MELTING AND PEELING AND CRACKING. I COMPLAINED TO LIPTON TOYOTA TO NO AVAIL. IT IS REALLY UNFAIR TO PAY SO MUCH FOR SOMETHING AND HAVE IT FALLING APART IN A MATTER OF YEARS. I THINK TOYOTA SHOULD OWN THIS CLAIM AND FIX MY CAR. *TR
Air bags, Jan 8, 2015, crash
TL* THE CONTACT OWNED A 2004 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND ANOTHER OCCUPANT SUSTAINED UNKNOWN INJURIES AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE VIN WAS UNAVAILABLE.
Service brakes, Dec 22, 2014
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH DURING RAINY WEATHER, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND AVOID A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Seat belts, Structure, Latches/locks/linkages, Dec 15, 2014
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS FAILED TO ADJUST PROPERLY. THE CONTACT ALSO STATED THAT THE SEAT BELTS JAMMED MULTIPLE TIMES WHEN THE SEAT BELTS WERE EJECTED FROM THE BUCKLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON MULTIPLE OCCASIONS WHERE THE SEAT BELTS WERE TAKEN APART AND REINSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 2/3/15*CN UPDATED 02/09/15*LJ THE CONSUMER STATED THE FRONT END OF THE VEHICLE WAS LOW. UPDATED 03/03.15 UPDATED 6/9/2015 *JS
Structure, Nov 19, 2014
THE DASHBOARD IS SEVERELY CRACKED ON BOTH THE PASSENGER SIDE AND DRIVER SIDE. THE CRACKS HAVE BEEN REPAIRED, BUT THEN HAVE RE-OPENED AGAIN. THEY ARE UNSIGHTLY AND I HAVE FURTHER CONCERNS THAT THEY MAY INTERFERE WITH ELECTRICAL FUNCTIONS AND OTHER PARTS UNDER THE DASHBOARD SHOULD THE CRACKS CONTINUE TO GROW. I HAVE ADDITIONAL CONCERNS THAT THE CRACKS MAY RESULT IN AIR BAG DEPLOYMENT ISSUES. THE CRACKS HAVE BEEN EVIDENT SINCE APPROXIMATELY 2006. *TR
Air bags, Nov 15, 2014
DASHBOARD OF MY VEHICLE IS SO SEVERELY CRACKED FROM THE DRIVERS SIDE TO THE PASSENGER SIDE, I AM CONCERNED THE AIRBAG COULD BE DEPLOYED WITHOUT CAUSE. *TR
Air bags, Nov 8, 2014
TL-THE CONTACT OWNS A 2004 TOYOTA CAMRY. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD STARTED TO DETERIORATE AROUND THE AIR BAG AREA. THE DEALER DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Steering, Nov 6, 2014, crash
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY SOLARA. THE CONTACT STATED THAT WHILE TURNING RIGHT AT APPROXIMATELY 35 MPH. THE STEERING WHEEL LOCKED AND CAUSED THE VEHICLE TO GO OVER AN EMBANKMENT AND INTO THE WATER. THE FRONT PASSENGER SUFFERED INJURIES TO THE BACK AND NECK. THE CONTACT STATED THAT THIS WAS THE SECOND CRASH CAUSED BY THE STEERING WHEEL. THE DEALER REPLACED THE RACK AND PINION, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Structure, Nov 2, 2014, crash
I, WITH MY WIFE AND DAUGHTER, WAS IN LOWER MANHATTAN CAUGHT IN LANES OF BUMPER-TO-BUMPER STOP-AND-GO TRAFFIC CRAWLING TOWARD THE ENTRANCE TO THE HOLLAND TUNNEL.THE CAR DIRECTLY IN FRONT OF ME WAS A YARD OR LESS AHEAD. I DON'T KNOW IF MY FOOT WAS ON THE BRAKE OR IF I WAS GENTLY FEEDING A LITTLE GAS -- THERE WERE NO OTHER CHOICES -- WHEN SUDDENLY WE HEARD A SURGING ROAR AND OUR CAR SLAMMED FORWARD INTO THE CAR I WAS FOLLOWING. IT NECESSITATED REPAIRS OF OVER $600 ON THE REAR END OF THAT CAR. THIS HAS BEEN AT LEAST THE THIRD INCIDENCE OF UNINTENDED ACCELERATION BY OUR 2004 CAMRY.THE LAST TIME, ON MAY 13, 2012, WHILE PARALLEL-PARKING MY CAR, IT SURGED AND STRUCK THE BMW PARKED JUST IN FRONT OF ME WITH SUCH FORCE THAT THE BMW'S BUMPER AND CRASH ABSORPTION SYSTEM SUFFERED SUBSTANTIAL DAMAGE. SEVERAL YEARS EARLIER IN A HOME DEPOT PARKING LOT, AS I WAS STARTING MY CAR, IT SURGED FORWARD UNCONTROLLABLY BETWEEN SEVERAL CARS BEFORE I COULD GET IT TO STOP. OTHER THAN INSPECTING THE CAR AND FINDING EVERYTHING OK, TOYOTA WILL DO NOTHING. ISN'T IT TIME TO ORDER A RECALL? *TR
Service brakes, Oct 31, 2014
I WAS IN A FAST FOOD DRIVE THRU. AS THE LINE MOVED, I TAPPED MY GAS LIGHTLY TO MOVE A BIT FORWARD AND THE CAR LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE CAR CONTINUED TO LUNGE FORWARD EVEN THOUGH I HAD MY FOOT ON THE BRAKE! I HAD TO TURN THE CAR OFF TOTALLY. I MADE MY REPORT TO ALLSTATE. I ALSO CALLED TOYOTA AND THEY TOLD ME MY CAR WAS NOT ONE OF THE CARS RECALLED WITH THAT TYPE OF PROBLEM, AND HUNG UP ON ME. A FEW MONTHS LATER, A NEWS REPORT SHOWED JUST THE OPPOSITE. THEY STILL HAVE NOT INSPECTED MY CAR. ALSO, THE ENGINE LIGHT COMES ON AND STAYS ON ALTHOUGH WE HAVE HAD THE CAR CHECKED AND THE MECHANIC CANNOT FIND A PROBLEM ASSOCIATED WITH THE LIGHT STAYING ON. *TR
Engine and engine cooling, Air bags, Oct 25, 2014
.......JUST NEED TO ASK A QUESTION, IN LIGHT OF THE STORIES ON AIR BAG,THE LIGHT ON MY DASHBOARD SAYS..."PASSENGER AIR BAG OFF"......I CALLED TOYOTA AND THEY ASKED IF I WERE NEARBY AND COULD I COME IN WHEN I CALLED (ABOUT 4 PM).... I SAID I WAS NEARBY AND DROVE DIRECTLY THERE (67TH WESTERN, CHICAGO. ONE OF THE TECH'S LOOKED AT THE LIGHT AND SAID "OH THAT LIGHT WILL GO OFF WHEN SOME ONE SITS IN THE PASSENGER SEAT ( KNEW IT WOULDN'T)....HE IMMEDIATELY WENT TO THE PASSENGER SIDE, SAT DOWN AND THE LIGHT DIDN'T GO OFF.....THEN HE SAID OH, UR AIRBAG LIGHT IS ON (BEHIND THE STEERING WHEEL) . HE THEN SAID SINCE UR CAR IS NOT ON THE RE-CALL LIST, WE HAVE TO CONDUCT AN INSPECTION..ABOUT $110 DOLLARS, AND THEN IF WE FIND SOMETHING, THE $110 WILL BE APPLIED TO THE CHARGES. I SAID LIKE WHAT, HE SAID IT MIGHT BE A SENSOR, IT MIGHT BE SOMETHING ELSE WE DON'T KNOW UNTIL WE INSPECT IT............................SO, MY QUESTION TO YOU IS HOW DO YOU KNOW THAT 2004 CAMRY'S ARE NOT INCLUDED, AND WHETHER OR NOT,TOYOTA JUST WANTS TO CHARGE ME FOR SOMETHING THAT THEY SHOULD HAVE COVERED.... SECONDLY, 2 ITEMS ON YOUR RECALL LIST, I DON'T BELIEVE WERE DONE A) NHTSA #11V539000, NOV. 9, 2011..........................AND B)NHTSA#04V346000, JULY 13, 2004.......................THANK YOU FOR YOUR ASSISTANCE AND ADVICE. *TR
Structure, Oct 16, 2014
ALTHOUGH CAR HAS ALWAYS BEEN GARAGED THE DASHBOARD IS CRACKED AND MELTING AND EVERY DAY THE MATERIAL CRACKS ARE GETTING WIDER. *TR
Structure, Sep 22, 2014
THE DASHBOARD IS CRACKING AND MELTING--IT HAS AFFECTED THE GPS AND I AM AFRAID OTHER INSTRUMENTS MAY BE AFFECTED AS WELL-- THE MELTING CAUSES A TERRIBLE GLARE IN THE WINDSHIELD MAKING DRIVING IT SAFELY IALMOST IMPOSSIBLE--THIS IS A ONE OWNER-WELL MAINTAINED AUTO--I CONTACTED THE DEALER AND WAS TOLD THIS IS A RELATIVELY COMMON PROBLEM WITH '04 SOLARAS AND A REPAIR WAS OFFERED FOR ABOUT $3,000. *TR
Structure, Aug 30, 2014
A LITTLE OVER A YEAR AFTER I PURCHASED THE VEHICLE NEW, I NOTICED A SMALL CRACK IN THE DASHBOARD AND STICKINESS OF THE DASHBOARD. I ASKED AT HOLLYWOOD TOYOTA AND GOT NO SATISFACTION AND THINK I CALLED THE 800 NUMBER TOO. OVER THE YEARS, ONE HALF OF THE ENTIRE DASHBOARD HAS BECOME VERY NOTICEABLY CRACKED AND DAMAGED AND NOW THE COVERING AT THE BOTTOM OF THE WINDOWS IS PEELING OFF THE DOORS. THE REST OF THE INTERIOR LOOKS PRISTINE. THE DASHBOARD CRACKED IN MY PREVIOUS CAMRY TOO BUT NOT TO THIS DEGREE; TO ADD INSULT TO INJURY, TOYOTA PAID ME $1000 LESS THAT I WOULD HAVE GOTTEN FOR THE TURN-IN PRICE BECAUSE OF THE DASHBOARD OF THE OLD CAMRY CAR WHEN I SOLD IT BACK TO THEM WHEN I BOUGHT MY CURRENT SOLARA IN 2004. AT LEAST A DOZEN PEOPLE HAVE COME UP TO ME AND TOLD ME THEY ALSO EXPERIENCED SIMILAR PROBLEMS WITH THEIR SOLARAS. ONE PERSON SAID THEY HAD 2 SOLARAS; ONE KEPT IN THE GARAGE AND ON THE STREET, AND BOTH DASHBOARDS CRACKED. I HAVE MADE AN EFFORT ALL THE TIME TO COVER THE WINDSHIELD FROM THE SUN INSIDE BUT IT HASN'T HELPED. I HOPE TOYOTA ISSUES A RECALL, AS I THINK THEY SHOULD. *TR
Vehicle speed control, Aug 14, 2014, crash
2004 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED AS SHE PULLED INTO HER DRIVEWAY, THOUGH A SECURITY GATE, THE VEHICLE SUDDENLY ACCELERATED AND HIT A STONE POST IN FRONT OF HER HOUSE. THE IMPACT SEVERELY DAMAGED THE LEFT FRONT OF THE VEHICLE AND ALSO CHIPPED OUT SEVERAL PIECES OF THE STONE FROM THE POST. *JB
Electrical system, Other or unspecified, Aug 10, 2014
FOR SOME REASON CAR WOULD NOT START AND NO ONE KNOWS WHY. *TR
Power train, Structure, Engine, Aug 9, 2014
I HAVE A 2004 TOYOTA CAMRY LE EQUIPPED WITH THE 2AZ FE I4. AT FIRST I STARTED HEARING WATER SLOSHING FROM UNDERNEATH THE DASHBOARD EVERY TIME I STOPPED. ON 1/30/2014 WHILE STOPPING FOR A FEW MINUTES IN A PARKING LOT THE CARS TEMPERATURE GAUGE STARTED TO RISE. I IMMEDIATELY SHUT THE CAR OFF, AND OPENED UP THE HOOD TO FIND COOLANT HAD BEEN PUSHED OUT THE OVERFLOW CONTAINER, THEN I SUBSEQUENTLY BROUGHT IT TO A MECHANIC. THE MECHANIC STATED THE HEAD GASKET WAS BLOWN. AFTER A FEW DAYS THE MECHANIC GOT BACK TO ME, TELLING ME THE HEAD BOLTS HAD STRIPPED AND THE ENGINE WAS UNREPAIRABLE. I WOULD NEED TO REPLACE THE ENGINE. THIS IS A MAJOR PROBLEM, ESPECIALLY IF IT GAVE AWAY WHEN GOING DOWN THE FREEWAY. TOYOTA NEEDS TO STEP UP AND FIX THIS ISSUE THAT IS NOW BECOMING A VERY BIG PROBLEM. TOYOTA DID RELEASE A TSB FOR DEALERS ABOUT THIS BUT IT SAYS TO USE TIMESERTS OR REPLACE THE BLOCK. *TR
Air bags, Service brakes, Aug 7, 2014, crash
TL* THE CONTACT OWNED A 2004 TOYOTA CAMRY. WHILE DRIVING IN REVERSE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BRUISED RIB ON THE RIGHT SIDE, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Steering, Aug 1, 2014
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED AND REQUIRED EXCESSIVE FORCE TO CONTROL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Vehicle speed control, Jul 29, 2014, crash
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK AT 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. AS A RESULT, THE CONTACT CRASHED INTO A PARKING BARRIER AND THROUGH A CONCRETE WALL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Air bags, Wheels, Jul 17, 2014, crash
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE THEN REVERSED AND CRASHED INTO THE VEHCLE A SECOND TIME FROM THE FRONT END. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND ONE INJURY WAS REPORTED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER WHEEL FELT ABNORMAL AND AS A RESULT THE CONTACT CRASHED INTO AN EMBANKMENT. THE AIR BAGS AGAIN DID NOT DEPLOY AND THE CONTACT INJURED HER BACK AND LEGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
Air bags, Jul 7, 2014
ON JULY 6TH I NOTICE PASSENGER SIDE AIR BAG ON MY TOYOTA CAMRY 2004 MODEL IS CRACK ABOUT 6 INCHES AND LOOK LIKE IT GOING TO EXPLORE I'M EXTREMELY CONCERN ABOUT THIS BECAUSE I DO NOT WANT ANYONE TO GET HURT ESPECIALLY WHEN IT CAN BE AVOID. I CONTACT TOYOTA THEY TOLD ME TO TAKE TO THE DEALER FOR AN EVALUATION. I'M FEARFUL BECAUSE SOME TIME MY DAUGHTER SITS IN THE PASSENGER SIDE OF THIS CAR AND DO NOT WANT HER TO GET HURT. TOYOTA TOLD ME THAT THERE IS NO RECALL FOR THIS PROBLEM. TOYOTA ALSO TOLD ME THAT THE CAR IS OLD AND THEY MIGHT NOT BE RESPONSIBLE TO FIX...I AM A CONFUSE BY THEIR RESPOND BECAUSE THIS IS A MANUFACTURE PROBLEM NOT THE CUSTOMER. I CAN SEND PICTURE, PLEASE LET ME KNOW HOW I CAN DO THAT. MY HUSBAND WILL TAKE THE CAR TO THE DEALER ON JULY 8TH PLEASE CONTACT ME WITH THE PROCESS TO REPAIR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 2/6/2015 *JS
Electrical system, Vehicle speed control, Electronic stability control (ESC), Jun 15, 2014
ON 6/2/2014 I WAS ON MY WAY TO WORK. AS I PULLED OUT MY DIRT ROAD ONTO THE MAIN HIGHWAY, MY CHECK ENGINE LIGHT CAME ON AND MY CAR AUTOMATICALLY SHUT OFF. MIND YOU MY CAR WAS STILL ROLLING, BUT I MANAGE TO PULL ON THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRY TO STEP ON GAS PEDDLE BUT CAR WOULD NOT ACCELERATE. SO I WAITED A FEW MINTUES ON SIDE OF ROAD BEFORE ATTEMPTING TO RE-START MY CAR. ONCE I GOT IT CRANKED, I DROVE 10 TO 15 MILES TO GET MY CAR BACK IN MY YARD. AT THIS POINT IN TIME, I CANT DRIVE IT UNTIL IT GETS FIX. *JS
Structure, May 14, 2014
ABOUT 4 YEARS AFTER OWNERSHIP THE WHOLE DASHBOARD STARTED TO CRACK TO A POINT WHERE IT LOOKS LIKE A PUZZLE. WE TOOK A RIDE TO PALM BEACH TOYOTA, WHICH IS WHERE WE PURCHASED THE CAR, AND ONE OF THEIR WORKERS ASKED WHY WE WERE THERE. MY HUSBAND EXPLAINED THE PROBLEM AND HE TOLD MY HUSBAND NOT TO WASTE HIS TIME CAUSE OTHER PEOPLE HAD GONE IN WITH THE SAME PROBLEM AND THEY WERE DOING NOTHING ABOUT IT BECAUSE IT'S CAUSED BY THE SUN. THE CAR IS ALWAYS IN THE GARAGE. MY HUSBAND WAS SO UPSET HE LEFT THE DEALER. WE ARE VERY UPSET BECAUSE WE PAID A LOT OF MONEY FOR THIS VEHICLE. WE HAVE HAD LOTS OF CARS AND NOTHING LIKE THIS HAVE EVER HAPPENED. I TRULY BELIEVE TOYOTA SHOULD BE HELD RESPONSIBLE FOR THE REPAIR AND ALSO SURE THAT LOTS OF OTHER PEOPLE HAVE THE SAME PROBLEM. THANK YOU FOR ANY HELP YOU CAN PROVIDE. *TR