2007 Toyota Camry
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 3,615 owner complaints filed for this model year. This is the highest complaint count among 25 Camry model years with reports.
Of the 2007 reports, 314 involved a crash and 72 involved a fire. 199 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Vehicle speed control, accelerator pedalOct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Campaign 09V388000 on NHTSA.gov
EquipmentSep 26, 2007
CERTAIN ALL WEATHER FLOOR MATS (AWFM) SPECIFICALLY SOLD AS AN OPTIONAL ACCESSORY FOR USE ON THE 2007 AND 2008 MODEL YEAR LEXUS ES350 AND TOYOTA CAMRY VEHICLES. THE AWFM INCLUDES TWO GROMMET HOLES AND RETAINING HOOKS (CLIPS) TO SECURE THE MAT TO THE VEHICLE'S CARPET. IF THE AWFM IS NOT SECURED BY ITSELF OR IF IT IS PLACED ON TOP OF AN EXISTING CARPETING FLOOR MAT, THE MAT COULD MOVE FORWARD DURING THE VEHICLE USAGE AND IT MAY INTERFERE WITH THE ACCELERATOR PEDAL.
THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION WHEN RETURNING TO THE IDLE POSITION. IF THIS CONDITION OCCURS, IT MAY INCREASE THE POSSIBILITY OF A CRASH.
TOYOTA WILL NOTIFY OWNERS OF ALL 2007 AND 2008 LEXUS ES350 AND TOYOTA CAMRY VEHICLES ABOUT THE RECALL EVEN THOUGH NOT ALL OF THESE OWNERS WILL HAVE PURCHASED THE ALL WEATHER MATS. IF THE OWNER HAD NOT PURCHASED THE MATS, THEY ARE NOT AFFECTED BY THE RECALL. THIS LETTER WILL ADVISE OWNERS WHEN REPLACEMENT MATS WILL BE AVAILABLE OR HOW TO RETURN THE ALL WEATHER FLOOR MAT SET TO OBTAIN A REFUND. A SECOND LETTER WILL BE SENT AFTER MATS ARE AVAILABLE REQUESTING OWNERS TO RETURN THEIR MATS TO A LEXUS OR TOYOTA DEALER FOR EXCHANGE OF THE DRIVER'S SIDE MAT. THE FIRST LETTER IS EXPECTED TO BE SENT DURING EARLY OCTOBER 2007 AND THE SECOND IN LATE NOVEMBER 2007. OWNERS CAN CONTACT THE LEXUS CUSTOMER ASSISTANCE CENTER AT 1-800-255-3987 OR THE TOYOTA CUSTOMER EXPERIENCE CENTER AT 1-888-270-9371.
Campaign 07E082000 on NHTSA.gov
Air bagsApr 3, 2006
ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.
THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.
DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.
Campaign 06V096000 on NHTSA.gov
Representative owner complaints: other or unspecified
274 reports, newest first. Show all
Structure, Other or unspecified, Visibility/wiper, Oct 24, 2019
MELTING DASHBOARD, STICKY SHINY AND CREATES GLARE ON WINDSHIELD THAT IS UNSAFE.
Other or unspecified, Oct 16, 2019
MY SAFETY ISSUE IS THE MELTING RUBBER DASHBOARD ISSUE BECOMING STICKY, SHINY AND REFLECTING A GLARE REDUCING AND BLINDING MY VISIBILITY WHEN DRIVING. I PURCHASED IN 2016 A USED TOYOTA CAMRY LE FROM A USED CAR DEALERSHIP. IN SUMMER 2018 I NOTICED THE DASHBOARD WAS TACKY TO THE TOUCH. I ASKED AT A CAR SUPPLIES AND PARTS STORE IF THEY KNEW WHAT CAUSED THIS BUT NO ONE COULD HELP ME. I ASKED CARMAX ONE TIME ABOUT THIS AND TOLD IT MUST ME SOMETHING I PUT ON THE CAR WHICH I HAD NOT. THEN THIS SUMMER 2019 THE DASHBOARD BECAME SO STICKY AND SHINY WITH MELTING RUBBER AND GLARE SO BLINDING IT REDUCES MY VIEW OF THE ROAD AND NOW IS VERY DANGEROUS TO DRIVE IN ANY BRIGHT SUNSHINE OR ONCOMING CAR HEADLIGHTS. ON 10-13-2019 WHILE DRIVING I TURNED A CURVE ON A BUSY ROAD AND WAS COMPLETELY BLINDED BY GLARE AND NARROWLY MISSED HITTING AN ONCOMING CAR. I KEEP A CLEAN CAR AND ALL GLASS SO THIS IS NOT A BUILDUP ON THE GLASS. ON 10-14-2019 I BEGAN ONLINE RESEARCH AND FOUND THERE HAD INDEED BEEN A PROBLEM SO I WENT DIRECTLY TO TOYOTA CUSTOMER CARE AND EMAILED THIS PROBLEM AND REQUESTED ASSISTANCE. I THEN SPOKE WITH A CUSTOMER CARE PERSON THAT ADVISED ME THERE WAS A SPECIAL EXTENDED WARRANTY PROGRAM BUT THAT PROGRAM HAD EXPIRED AUGUST 2017 AND THERE WAS NOTHING THEY WOULD DO. I EXPRESSLY INQUIRED HOW COULD THEY KNOW THEY HAVE A DANGEROUS SITUATION IN CARS AND OFFER NO ASSISTANCE. THEY SAID THEY WENT TO EACH STATES DMV TO GET ADDRESS OF TOYOTA OWNERS OF AFFECTED CARS AND MAILED THEM. I EXPLAINED I BOUGHT THIS CAR IN 2016 AND WHAT DO THEY OFFER TO MAKE MY CAR SAFE. I GOT ONLY APOLOGIES. THIS IS EVIDENTLY A KNOWN AND LONG TERM SAFETY PROBLEM WITH TOYOTA CARS AND IS AT A DANGEROUS LEVEL FOR MANY OWNERS OF USED TOYOTA'S WITH NO CORRECTIVE STEPS AVAILABLE.
Other or unspecified, Oct 1, 2019
DASHBOARD ON 2007 TOYOTA CAMRY XLE IS MELTING. NOTICED SEVERAL MONTHS BACK THAT IT WAS TACKY TO THE TOUCH AND SEEMED TO GET WORSE AS THE WEATHER HEATED UP. GLARE IS BECOMING MORE OF A PROBLEM, SPECIFICALLY ON HOT SUNNY DAYS, MELTING DASHBOARD PUT A SMALL GOUGE IN THE DASHBOARD WHEN SOMETHING WAS SET ON IT AND THEN MOVED. DEBRIS AND DUST IS ALSO COLLECTING ON THE DASHBOARD. WILL BECOME MORE HAZARDOUS AS TIME GOES ON. CALLED BOTH TOYOTA AND THE DEALERSHIP. TOYOTA INFORMED ME THAT MY VEHICLE WAS NOT ON RECALL LIST AND TOO WAIT TO SEE IF ANOTHER RECALL WOULD BE ISSUED. DEALERSHIP WANTS TO CHARGE OVER $2,000 FOR PART AND LABOR. I HAVE KEPT MY CAR IN THE GARAGE AND DASHBOARD HAS SEEMED A LITTLE SLOWER TO DETERIORATE COMPARED TO OTHERS, BUT NOW THAT IT IS BREAKING DOWN, WILL MOST LIKELY DECLINE QUICKER. A PROBLEM CREATED BY TOYOTA ALSO AFFECTS RESALE AND TRADE IN VALUE OF THE VEHICLE AT NO FAULT OF THE OWNER.
Other or unspecified, Sep 29, 2019
DASHBOARD REPLACED AFTER RECALL..5 YEARS AGO ..SAME PROBLEM NOW MELTING CAUSING BAD VISIBILITY.. TOYOTA REFUSED HELP..DEALERSHIP REFUSED HELP
Other or unspecified, Sep 27, 2019
DRIVER SIDE SUN SHADE DOESNT STAY IN PLACE, BLOCKS VIEW AND KEEPS FALLING DOWN WHEN PUT BACK UP CAUSES A HAZARD WHILE DRIVING BY DISTRACTING DRIVER WHILE DRIVING. I REMOVED IT SO DONT HAVE A PICTURE OF IT DOWN.
Other or unspecified, Sep 16, 2019
THERE WAS ORIGINALLY A RECALL ON THE 2007 TOYOTA CAMRY THAT HAD A WARRANTY TO REPLACE THE MELTING DASHBOARD. THE MELTING DASHBOARD IS A SAFETY HAZARD DUE TO THE GLARE THAT IT PRODUCES. THE CAR OWNER SHOULD NOT BE MADE RESPONSIBLE FOR AN ERROR TOYOTA CREATED. MY COMPLAINT IS THAT A RECALL WARRANTY SHOULD NEVER EXPIRE FOR SOMEONE WHO PAID FOR A VEHICLE WITH EXPECTATIONS THAT THERE WOULD BE NO ISSUES.
Other or unspecified, Sep 16, 2019
THERE WAS ORIGINALLY A RECALL ON THE 2007 TOYOTA CAMRY THAT HAD A WARRANTY TO REPLACE THE MELTING DASHBOARD. THE MELTING DASHBOARD IS A SAFETY HAZARD DUE TO THE GLARE THAT IT PRODUCES. THE CAR OWNERS SHOULD BE MADE RESPONSIBLE TO PAY FOR AN ERROR THAT TOYOTA CREATED. MY COMPLAINT IS THAT A RECALL WARRANTY SHOULD NEVER EXPIRE FOR SOMEONE WHO PAID FOR A VEHICLE WITH EXPECTATIONS THAT THERE WOULD BE NO ISSUES.
Other or unspecified, Sep 16, 2019
THERE WAS ORIGINALLY A RECALL ON THE 2007 TOYOTA CAMRY THAT HAD A WARRANTY TO REPLACE THE MELTING DASHBOARD. THE MELTING DASHBOARD IS A SAFETY HAZARD DUE TO THE GLARE THAT IT PRODUCES. THE CAR OWNER SHOULD NOT BE MADE RESPONSIBLE FOR AN ERROR TOYOTA CREATED. MY COMPLAINT IS THAT A RECALL WARRANTY SHOULD NEVER EXPIRE FOR SOMEONE WHO PAID FOR A VEHICLE WITH EXPECTATIONS THAT THERE WOULD BE NO ISSUES.
Other or unspecified, Aug 27, 2019
THE DASH IS STICKY FROM THE HEAT AND IS A KNOWN ISSUE WITH TOYOTA CARS. REFLECTION IN DASH IS DANGEROUS WHEN DRIVING.
Other or unspecified, Visibility/wiper, Aug 19, 2019
...FORM # 3 REQUEST #215013 CHAT TRANSCRIPT (E-MAIL)THE TOYOTA STICKY DASHBOARD LAWSUIT WAS FILED IN THE U.S. DISTRICT COURT FOR THE DISTRICT OF SOUTH CAROLINA - WENDY GEORGE V. TOYOTA MOTOR CORP., ET AL. THE PLAINTIFF WAS REPRESENTED BY RICHARDSON, PATRICK, WESTBROOK & BRICKMAN, LLC. SAYS IT WILL TAKE ABOUT 16 YEARS TO REPAIR THE VEHICLES ON THE DEALER WAITING LIST. BY THAT TIME THE VEHICLES WOULD LIKELY "BE OUT OF USE"!!!!!!!!!!!! THERE WAS ALSO LAWSUIT FILED BY MELISSA GRAHAM, THE OWNER OF A 2009 TOYOTA CAMRY. THAT LAWSUIT, MELISSA GRAHAM V. TOYOTA MOTOR CORP., ET AL., WAS DISMISSED AFTER TOYOTA ANNOUNCED THE WARRANTY PROGRAM. BECAUSE THIS WAS NOT A RECALL TOYOTA MOTOR CORPORATION IS REFUSING TO REPLACE THE STICKY DASHBOARD RESULTING FROM HEAT OF SUMMER AND WINTER HEATING WHICH CAUSES EYE, THROAT AND LUNG IRRITATION, CLOUDING, GLARE OF WINDSHIELD AND EYEGLASSES. THE CLOCK MOUNTED ON THE DASHBOARD HAS A CLOUD OVER THE PLASTIC COVER MAKING IT ALMOST IMPOSSIBLE TO READ AS WELL AS PLASTIC COVER OVER DOME LIGHTS. I BROUGHT ALL OF THIS TO THE ATTENTION OF SERVICE ADVISOR PRIOR TO THE TOYOTA WARRANTY ENHANCEMENT WHICH ENDED MAY 2017, HOWEVER THE SERVICE ADVISOR TOLD ME IT WAS NOT A KNOWN ISSUE, DID NOT RECORD THE ISSUE AND SUGGESTED WHATEVER I USED TO CLEAN THE DASH, CLOCK AND DOME LIGHT CREATED THE PROBLEM. MY QUESTION, WHAT IS IT GOING TO TAKE TO MAKE TOYOTA MOTOR CORPORATION TAKE RESPONSIBILITY OF THIS HEALTH AND SAFETY HAZARD? PERHAPS ANOTHER CLASS ACTION SUIT NOW THAT IT IS WELL DOCUMENTED DEALERS ARE RESELLING THESE VEHICLES WITH THE DASHBOARD DEFECT AND DENYING REPLACEMENT DUE TO MAY 2017 EXPIRATION DATE TO THOSE OF US STILL DRIVING THESE VEHICLES .NO MANUFACTURER SHOULD BE ALLOWED TO DENY LIABILITY FOR A DEFECT THAT IS CLEARLY A HEALTH AND SAFETY HAZARD. I ALSO EXPLAINED REPEATEDLY TO SERVICE DIRECTOR AND CUSTOMER SERVICE NUMEROUS INVALID WARRANTIES WERE RECEIVED
Other or unspecified, Visibility/wiper, Aug 19, 2019
#1 08/19/19 REQUEST #215013 CHAT TRANSCRIPT (E-MAIL)N, DC 2059HIGHWAY #TRAFFIC S I REQUESTED AN EMAIL FOR THIS COMMUNICATION AND WAS DENIED BUT DIRECTED TO COMPLETE THE ONLINE FORM. AUG 9 2019, I COMMUNICATED VIA EMAIL WITH FRED ANDERSON TOYOTA JEFF DEMEYER | SERVICE DIRECTOR 803.796.6650 JDEMEYER@ANDERSON-AUTO.NET REGARDING STICKY MELTING DASHBOARD OF MY APPROX. 57,000 MI 2007 CAMRY. HIS REPLY " TOYOTA MOTORS NORTH AMERICA WILL NOT ALLOW A DEALER TO PERFORM ANY WARRANTY EXTENSIONS AFTER THEY HAVE EXPIRED. MY ADVISE WOULD BE TO CALL TOYOTA MOTORS AT (800)331-4331 AND START A CASE SEEKING REPLACEMENT OF THE DASH. IF APPROVED, THEY WILL NOTIFY US WITH AN AUTHORIZATION # AND WE CAN PROCEED WITH THE REPLACEMENT"AUG 10 2019, SPOKE WITH CUSTOMER SERVICE REPRESENTATIVE (SUSAN) @ TOYOTA MOTORS AT (800)331-4331 REGARDING DASH REPLACEMENT APPROVAL. SERVICE REQUEST DENIED!! OF COURSE THEY HAVE NO RECORD OF MY EVER DISCUSSING THIS MATTER WITH AN ADVISOR PRIOR TO THE WARRANTY NOTIFICATION. TO PARAPHRASE THE CUSTOMER SERVICE REPRESENTATIVE "TO PROVIDE AN EXCEPTION FOR ONE CUSTOMER WOULD MEAN THE EXCEPTION TO BE PROVIDED TO ALL CUSTOMERS", WE HAVE PARAMETERS IN PLACE WHICH DOES NOT ALLOW REPAIR BEYOND THE WARRANTY ENHANCEMENT EXPIRATION DATE".I HAVE REVIEWED THE COMPLAINTS @ TOYOTA MOTOR CORPORATION CUSTOMER CARE SERVICE. A CONSUMER POSTED A COMPLAINT JULY 2O 2019 REGARDING HIS 2007 CAMRY, "I JUST PURCHASED THIS CAR TWO WEEKS AGO AND NOTICED WITHIN A COUPLE OF DAYS A GLARE ON THE WINDSHIELD THAT NOT ONLY CAUSED A PROBLEM WITH BEING ABLE TO SEE THROUGH THE WINDSHIELD AT ON COMING TRAFFIC BUT IT ALSO CAUSED A HEADACHE FROM STRAINING TO SEE. UPON FURTHER INVESTIGATION, I NOTICED THE DASH WAS EXTREMELY STICKY, FINALLY REALIZING THE DASH WAS LITERALLY MELTING! THIS IS A TERRIBLE LIABILITY! THIS CAR ONLY HAD 138, 000 MILES WHEN I PURCHASED IT AND SHOULD STILL BE ELIGIBLE....FORM #2
Air bags, Other or unspecified, Engine, Aug 15, 2019
TAKATA RECALLS DASH BOARD IS STICKY AIR BAG SIGN OFF
Other or unspecified, Aug 11, 2019
I HAVE TOYOTA CAMRY 2007 AND I LIVE IN NORTH TEXAS. I WANTED TO CLEAN MY DASHBOARD ONCE IN SUMMER AND I SAW THAT IT'S COMING OFF AND IT'S STICKY AND I COULD SEE MY FINGERNAIL PRINTS ON THE DASHBOARD AND EVEN WHILE DRIVING IT EASILY GETS DENTED BY MY NAILS. BUGS AND DUST GET ATTACHED TO IT, AND THERE IS NO WAY FOR ME TO REMOVE THEM WHICH IS A HEALTH HAZARD. ALSO, ITS REFLECT ON THE WIND SHIELD SPECIALLY IN SUNNY DAYS, WHICH IS ALMOST EVERYDAY IN TEXAS, BLOCKS MY EYE SIGHT AND I HARDLY CAN SEE PASSENGERS OR TRAFFIC SIGNS WHICH IS REALLY DANGEROUS. AFTER SOME READINGS I FOUND THAT IT'S A COMMON PROBLEM AND THERE WAS A RECALL THAT I MISSED. I EMAILED TOYOTA AND FILED A COMPLAINT, BUT I GOT DISREGARDED. I CALLED AND YOU TOLD ME THAT THE WARRANTY OF YOUR CAR HAS BEEN EXPIRED WHICH WAS MAY 2017. I BOUGHT THE CAR IN OCTOBER 2016 AND BY MAY 2017 THERE WAS NO SUMMER OR HOT WEATHER. I NEVER GOT ANY EMAIL OR NOTICE FROM TOYOTA ABOUT THIS ISSUE. TOYOTA TOLD ME YOU MUST PAY FOR THAT BY YOURSELF. I AM JUST A STUDENT AND CANNOT EITHER AFFORD REPLACING THE DASHBOARD OR CHANGING MY CAR. IT'S BEEN ALMOST A YEAR SINCE I HAVE BEEN STRUGGLING WITH THIS ISSUE AND I COULD NOT FIND A REAL SOLUTION FOR MY MELTING DASHBOARD. THE MAKER SHOULD STAND BEHIND THEIR PRODUCTS WITH SUCH ISSUES.
Other or unspecified, Aug 4, 2019
MY 2007 TOYOTA CAMRY XLE DASHBOARD IS EXTREMELY TACKY WHICH IS CAUSING AN UNSAFE GLARE WHILE OPERATING MY VEHICLE. I AM AT THE POINT WHERE MY VEHICLE IS BECOMING INCREASINGLY UNSAFE TO DRIVE. NO IMAGE AVAILABLE AT THIS TIME.
Other or unspecified, Aug 3, 2019
THE DASBOARD HAS BEEN MELTING AND IS SO STICKY, THERE IS A GLARE IN THE WINDSHIELD, MAKES IT HARD TO DRIVE.
Other or unspecified, Aug 1, 2019
THE DASHBOARD IS IS SHINY AND SOFT LIKE IT'S MELTING. WE DID NOT RECEIVE ANY NOTICE FROM TOYOTA ABOUT THIS AND THEY SAY THEY WILL NOT COVER IT, BECAUSE WE DIDN'T GET IT LOOKED AT BEFORE THE DEADLINE. WE WERE NOT AWARE THAT IT WAS SOMETHING THAT WAS COVERED TO TAKE IT IN AND HAVE IT EVALUATED. NOT SURE OF WHEN IT STARTED.
Other or unspecified, Visibility/wiper, Aug 1, 2019
THE DASHBOARD APEARS TO BE MELTING.BECAUSE THE DASH IS MELTING IT GIVES OFF A GLARE ON THE WINDSHIELD THAT AFFECT VISIBILITY WHILE DRIVING. IT HAS TURNED INTO A STICKY MESS THAT NO STORE BOUGHT CLEANER CAN CLEAR/CLEAN OFF. I FELL THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AS IF AFFECT THE VISIBILITY OF THE DRIVER.
Other or unspecified, Visibility/wiper, Aug 1, 2019
I BOUGHT MY CAR NEW AND I HAVE NEVER HAD A PROBLEM WITH THE DASHBOARD UNTIL JUNE 2017. I TOOK IT TO THE TOYOTA DEALERSHIP BECUSE I READ ON THE INTERNET THAT THIS WAS A DEFECT WITH THE CAR. I ALSO NEVER REVEIVED A LETTER FROM TOYOTA REGARDING THE DASHBOARD. WHEN I TOOK THE CAR TO TOYOTA THEY SAID IT WAS STICKY AND THEY ORDERED A NEW DASHBOARD. I TOOK THE CAR IN THEN GOT A PHONECALL FROM THE SERVICE DEPARTMENT THAT TOYOTA WOULD NOT COVER THE COST BECAUSE IT WAS AFTER MAY 2017. NOW IT IS BECOMING A SAFTEY ISSUE BECASE OF THE MELTING IT IS REFLECTING ON MY WINDSHIELD WHICH IS A SAFTEY HAZARD WHEN I DRIVE THE CAR WHEN THE SUN IS OUT. TOYATA CORPORATE TOLD ME THEY MAKE NO EXCEPTIONS. WHAT CAN I DO?
Other or unspecified, Aug 1, 2019
THE DASHBOARD KEEP MELTING AND STICKY HENCE AFFECTING VISIBILITY WHEN DRIVING... I ACTUALLY TOOK IT TO FAMILY TOYOTA OF ARLINGTON BUT WAS TOLD THE RECALL WAS OVER AND I HAVE TO PAY $1100 WHICH I DO NOT HAVE AND CANT AFFORD.
Other or unspecified, Jul 31, 2019
EXCESSIVE GLARE ON WINDSHIELD LIMITING VISIBILITY WHILE DRIVING. FROM NEWS REPORTS AS SEEN ON LOCAL NBC-TV AFFILIATE (JULY 31,2019) TOYOTA ADMITTED THAT MELTING DASHBOARDS CONTRIBUTED TO THIS SAFETY CONCERN/ WINDSHIELD GLARE EFFECT. THE MELTING DASHBOARD HAD BEEN REPORTED TO TOYOTA (A FEW MONTHS AGO FOR THE SECOND TIME - ORIGINALLY REPORTED IN 2014 AND TOYOTA INDICATED THEY WILL REVIEW). THE SECOND NOTIFICATION RESULTED IN THE RESPONSE THAT TOYOTA WAS NOT AWARE OF THE ISSUE. ISSUE HAS BEEN GETTING WORSE OVER THE PAST FEW YEARS.
Other or unspecified, Jul 31, 2019
TAKATA RECALL - MY DASH HAS SUCH A BAD GLARE I HAVE TO PLACE SOMETHING OVER IT SO I CAN SEE SAFELY. THE DASH IS MELTING SO MUCH I CANNOT EVEN GET IT CLEANED BECAUSE THE DASH WIPES OFF WITH THE CLEANING RAGS. IT IS MELTING INTO MY SUN VISOR AND HAS A STRANGE ODOR IN THE CAR. THIS IS RIDICULOUS THAT CONSUMERS HAVE TO SUFFER AND BE BLINDED, THIS IS A MAJOR SAFETY ISSUE ESP EARLY IN THE MORNING WHEN THE SUB IS SO BRIGHT! THE DASH IS PEELING OFF IN PLACES AS WELL, IT POPS UP AND HAS PIECES COMING OFF OR WIPING OFF AS IF THEY WERE BOILED AND VERY FRAGILE. I HAVE ATTACHED PHOTOS OF THE GLARE, THE STICKINESS THAT MAKES EVERYTHING STICK TO IT AND YOU CANNOT CLEAN THE DASH AT ALL OR IT SMUDGES OFF AS MENTIONED EARLIER. THE PHOTOS ALSO SHOW THE DASH IS MELTING INTO MY SUN SHADES.
Other or unspecified, Jul 30, 2019
THE DASH HAS BEEN MELTING FOR YEARS IN MY 2007 TOYOTA CAMRY XLE. SINCE I BOUGHT THE VEHICLE , I HAVE USED THE SUN SHADES AND GARAGE AS WELL AND STILL MY DASH HAS SOFTEN, MELTED , CRACKED , CHUNKS COME OUT BY SIMPLY TOUCHING WITH FINGERNAIL ETC BY MISTAKE . I HAVE NEVER RECEIVED A RECALL AND OWNED THE CAR SINCE 2009 AND LIVED ST THE SAME ADDRESS FOR 15 YEARS UNTIL RECENTLY. IT WOULD BE NICE TO HAVE THE DEFECT FIXED !!!!! MY SECOND TOYOTA . PLEASE FIX IT !!
Other or unspecified, Engine, Fuel/propulsion system, Jul 30, 2019
TAKATA RECALL IVE BEEN WAITING FOR THE RECALL WHEN I SAW RECALL FOR THE YEAR AND MODEL AND MAKE I WAS LIKE FINALLY BUT COME TO FIND OUT THE VIN NUMBER WASN'T RECALLED BUT NEEDS TO BE. GOES OFF AND HAVE TO PULL OVER TO TURN BACK ON
Other or unspecified, Jul 29, 2019
TAKATA RECALL. DASHBOARD IS STICKY, AC IS BROKEN, NEEDS TO REPLACE EVAPORATOR ASSEMBLY. CD PLAYER IS NOT WORKING
Other or unspecified, Visibility/wiper, Jul 26, 2019
PASSENGER VISOR NOT WORKING