2007 Toyota Camry
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 3,615 owner complaints filed for this model year. This is the highest complaint count among 25 Camry model years with reports.
Of the 2007 reports, 314 involved a crash and 72 involved a fire. 199 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Vehicle speed control, accelerator pedalOct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Campaign 09V388000 on NHTSA.gov
EquipmentSep 26, 2007
CERTAIN ALL WEATHER FLOOR MATS (AWFM) SPECIFICALLY SOLD AS AN OPTIONAL ACCESSORY FOR USE ON THE 2007 AND 2008 MODEL YEAR LEXUS ES350 AND TOYOTA CAMRY VEHICLES. THE AWFM INCLUDES TWO GROMMET HOLES AND RETAINING HOOKS (CLIPS) TO SECURE THE MAT TO THE VEHICLE'S CARPET. IF THE AWFM IS NOT SECURED BY ITSELF OR IF IT IS PLACED ON TOP OF AN EXISTING CARPETING FLOOR MAT, THE MAT COULD MOVE FORWARD DURING THE VEHICLE USAGE AND IT MAY INTERFERE WITH THE ACCELERATOR PEDAL.
THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION WHEN RETURNING TO THE IDLE POSITION. IF THIS CONDITION OCCURS, IT MAY INCREASE THE POSSIBILITY OF A CRASH.
TOYOTA WILL NOTIFY OWNERS OF ALL 2007 AND 2008 LEXUS ES350 AND TOYOTA CAMRY VEHICLES ABOUT THE RECALL EVEN THOUGH NOT ALL OF THESE OWNERS WILL HAVE PURCHASED THE ALL WEATHER MATS. IF THE OWNER HAD NOT PURCHASED THE MATS, THEY ARE NOT AFFECTED BY THE RECALL. THIS LETTER WILL ADVISE OWNERS WHEN REPLACEMENT MATS WILL BE AVAILABLE OR HOW TO RETURN THE ALL WEATHER FLOOR MAT SET TO OBTAIN A REFUND. A SECOND LETTER WILL BE SENT AFTER MATS ARE AVAILABLE REQUESTING OWNERS TO RETURN THEIR MATS TO A LEXUS OR TOYOTA DEALER FOR EXCHANGE OF THE DRIVER'S SIDE MAT. THE FIRST LETTER IS EXPECTED TO BE SENT DURING EARLY OCTOBER 2007 AND THE SECOND IN LATE NOVEMBER 2007. OWNERS CAN CONTACT THE LEXUS CUSTOMER ASSISTANCE CENTER AT 1-800-255-3987 OR THE TOYOTA CUSTOMER EXPERIENCE CENTER AT 1-888-270-9371.
Campaign 07E082000 on NHTSA.gov
Air bagsApr 3, 2006
ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.
THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.
DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.
Campaign 06V096000 on NHTSA.gov
Representative owner complaints: visibility
581 reports, newest first. Show all
Structure, Other or unspecified, Visibility/wiper, Oct 24, 2019
MELTING DASHBOARD, STICKY SHINY AND CREATES GLARE ON WINDSHIELD THAT IS UNSAFE.
Visibility/wiper, Oct 3, 2019
THE MELTING DASHBOARD IS CAUSING TREMENDOUS GLARE FROM SUN CAUSING A SAFETY HAZARD. TOYOTA IS AWARE AND HAD A VOLUNTARY RECALL, BUT I DID NOT GET THE LETTER. WHEN I FOUND OUT ABOUT THE RECALL, I THOUGHT DATE OF FIRST USE WAS WHEN I BEGAN DRIVING THE CAR, IT IS NOT. THE SECONDARY COVERAGE FOR 10 YEARS AFTER DATE OF FIRST USE WAS 8/3/17. I CALLED TOYOTA ON 11/17/17 AND THEY SAID TOO LATE. I WENT TO TOYOTA AND CALLED CORPORATE ON 5-30-18, BUT THEY WOULD DO NOTHING. I USE A SUNSHIELD AND CAR IS MOSTLY GARAGED, BUT IT IS THE TEXAS HEAT CAUSING IT, AND I CAN'T STOP IT. I RECENTLY SAW THIS PROBLEM ON THE NEWS WITH NISSAN AND TOYOTA AND HOW DANGEROUS IT IS. THIS IS WHY I AM NOT FILING THIS REPORT.
Visibility/wiper, Sep 16, 2019
SUN VISOR (PASSENGER SIDE) HAS ROTATED SLOWLY DOWNWARD BLOCKING MY VIEW OF THE ROAD. APPARENTLY THE SPRING TENSION MECHANISM FAILED CAUSING THE VISOR TO HANG DOWNWARD OBSTRUCTING MY VIEW OF THE ROAD. NOTE: THE SUN VISOR AND SUN VISOR BRACKET WAS PREVIOUSLY INVOLVED IN A TOYOTA WARRANTY ENHANCEMENT NOTICE INVOLVING THIS SAME VEHICLE.
Visibility/wiper, Sep 13, 2019
THE SUN VISOR DROPPED, BLINDING MY SIGHT WHILE DRIVING. THIS IS DANGEROUS AND A CLEAR SAFETY ISSUE. TOYOTA HAD PREVIOUSLY ISSUED A WARRANTY ENHANCEMENT, BUT HAD SAID AT THE TIME THAT IF THE ISSUE HAS NOT YET APPEARED, WE SHOULD NOT DO ANYTHING. NOW THAT THE WARRANTY ENHANCEMENT PERIOD HAS EXPIRED, THEY ARE NOT PREPARED TO DO ANYTHING. THIS IS A CLEAR SAFETY CONCERN. A RECALL IS WARRANTED. NOT ONLY IS VISIBILITY SEVERELY IMPAIRED WHILE DRIVING, BUT ALSO REMOVING THE VISOR EXPOSES THE DRIVER TO STRONG SUN GLARES THAT MAKE IT DIFFICULT TO DRIVE SAFELY.
Structure, Visibility/wiper, Sep 12, 2019
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND AFFECTED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO TOYOTA OF HOLLYWOOD (1841 N STATE ROAD 7, HOLLYWOOD, FL 33021, 855-472-9747) WHERE THE DASHBOARD WAS REPLACED. THE CONTACT WAS CHARGED A $250 SERVICE FEE FOR THE LABOR REQUIRED FOR THE REPAIR. AFTER THE DASHBOARD WAS REPLACED, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY), WHICH WAS RELATED TO THE INITIAL DASHBOARD FAILURE. THE CONTACT DROVE THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE DASHBOARD WAS REPLACED. THE DEALER STATED THAT THE RECALL DID NOT APPLY TO THE CONTACT'S VEHICLE BECAUSE THE DASHBOARD HAD ALREADY BEEN REPLACED. RECENTLY, THE DASHBOARD BEGAN TO MELT AGAIN AND AFFECTED THE CONTACT'S VISIBILITY WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE RECALL AND OFFERED NO ASSISTANCE WITH HAVING THE DASHBOARD REPLACED. THE MANUFACTURER DID NOTIFY THE CONTACT THAT SHE WOULD BE ENTITLED TO A REIMBURSEMENT FOR THE INITIAL FEE FOR THE FIRST REPAIR. THE CONTACT SUBMITTED THE NECESSARY PAPERWORK TO RECEIVE REIMBURSEMENT, BUT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Other or unspecified, Visibility/wiper, Aug 19, 2019
...FORM # 3 REQUEST #215013 CHAT TRANSCRIPT (E-MAIL)THE TOYOTA STICKY DASHBOARD LAWSUIT WAS FILED IN THE U.S. DISTRICT COURT FOR THE DISTRICT OF SOUTH CAROLINA - WENDY GEORGE V. TOYOTA MOTOR CORP., ET AL. THE PLAINTIFF WAS REPRESENTED BY RICHARDSON, PATRICK, WESTBROOK & BRICKMAN, LLC. SAYS IT WILL TAKE ABOUT 16 YEARS TO REPAIR THE VEHICLES ON THE DEALER WAITING LIST. BY THAT TIME THE VEHICLES WOULD LIKELY "BE OUT OF USE"!!!!!!!!!!!! THERE WAS ALSO LAWSUIT FILED BY MELISSA GRAHAM, THE OWNER OF A 2009 TOYOTA CAMRY. THAT LAWSUIT, MELISSA GRAHAM V. TOYOTA MOTOR CORP., ET AL., WAS DISMISSED AFTER TOYOTA ANNOUNCED THE WARRANTY PROGRAM. BECAUSE THIS WAS NOT A RECALL TOYOTA MOTOR CORPORATION IS REFUSING TO REPLACE THE STICKY DASHBOARD RESULTING FROM HEAT OF SUMMER AND WINTER HEATING WHICH CAUSES EYE, THROAT AND LUNG IRRITATION, CLOUDING, GLARE OF WINDSHIELD AND EYEGLASSES. THE CLOCK MOUNTED ON THE DASHBOARD HAS A CLOUD OVER THE PLASTIC COVER MAKING IT ALMOST IMPOSSIBLE TO READ AS WELL AS PLASTIC COVER OVER DOME LIGHTS. I BROUGHT ALL OF THIS TO THE ATTENTION OF SERVICE ADVISOR PRIOR TO THE TOYOTA WARRANTY ENHANCEMENT WHICH ENDED MAY 2017, HOWEVER THE SERVICE ADVISOR TOLD ME IT WAS NOT A KNOWN ISSUE, DID NOT RECORD THE ISSUE AND SUGGESTED WHATEVER I USED TO CLEAN THE DASH, CLOCK AND DOME LIGHT CREATED THE PROBLEM. MY QUESTION, WHAT IS IT GOING TO TAKE TO MAKE TOYOTA MOTOR CORPORATION TAKE RESPONSIBILITY OF THIS HEALTH AND SAFETY HAZARD? PERHAPS ANOTHER CLASS ACTION SUIT NOW THAT IT IS WELL DOCUMENTED DEALERS ARE RESELLING THESE VEHICLES WITH THE DASHBOARD DEFECT AND DENYING REPLACEMENT DUE TO MAY 2017 EXPIRATION DATE TO THOSE OF US STILL DRIVING THESE VEHICLES .NO MANUFACTURER SHOULD BE ALLOWED TO DENY LIABILITY FOR A DEFECT THAT IS CLEARLY A HEALTH AND SAFETY HAZARD. I ALSO EXPLAINED REPEATEDLY TO SERVICE DIRECTOR AND CUSTOMER SERVICE NUMEROUS INVALID WARRANTIES WERE RECEIVED
Other or unspecified, Visibility/wiper, Aug 19, 2019
#1 08/19/19 REQUEST #215013 CHAT TRANSCRIPT (E-MAIL)N, DC 2059HIGHWAY #TRAFFIC S I REQUESTED AN EMAIL FOR THIS COMMUNICATION AND WAS DENIED BUT DIRECTED TO COMPLETE THE ONLINE FORM. AUG 9 2019, I COMMUNICATED VIA EMAIL WITH FRED ANDERSON TOYOTA JEFF DEMEYER | SERVICE DIRECTOR 803.796.6650 JDEMEYER@ANDERSON-AUTO.NET REGARDING STICKY MELTING DASHBOARD OF MY APPROX. 57,000 MI 2007 CAMRY. HIS REPLY " TOYOTA MOTORS NORTH AMERICA WILL NOT ALLOW A DEALER TO PERFORM ANY WARRANTY EXTENSIONS AFTER THEY HAVE EXPIRED. MY ADVISE WOULD BE TO CALL TOYOTA MOTORS AT (800)331-4331 AND START A CASE SEEKING REPLACEMENT OF THE DASH. IF APPROVED, THEY WILL NOTIFY US WITH AN AUTHORIZATION # AND WE CAN PROCEED WITH THE REPLACEMENT"AUG 10 2019, SPOKE WITH CUSTOMER SERVICE REPRESENTATIVE (SUSAN) @ TOYOTA MOTORS AT (800)331-4331 REGARDING DASH REPLACEMENT APPROVAL. SERVICE REQUEST DENIED!! OF COURSE THEY HAVE NO RECORD OF MY EVER DISCUSSING THIS MATTER WITH AN ADVISOR PRIOR TO THE WARRANTY NOTIFICATION. TO PARAPHRASE THE CUSTOMER SERVICE REPRESENTATIVE "TO PROVIDE AN EXCEPTION FOR ONE CUSTOMER WOULD MEAN THE EXCEPTION TO BE PROVIDED TO ALL CUSTOMERS", WE HAVE PARAMETERS IN PLACE WHICH DOES NOT ALLOW REPAIR BEYOND THE WARRANTY ENHANCEMENT EXPIRATION DATE".I HAVE REVIEWED THE COMPLAINTS @ TOYOTA MOTOR CORPORATION CUSTOMER CARE SERVICE. A CONSUMER POSTED A COMPLAINT JULY 2O 2019 REGARDING HIS 2007 CAMRY, "I JUST PURCHASED THIS CAR TWO WEEKS AGO AND NOTICED WITHIN A COUPLE OF DAYS A GLARE ON THE WINDSHIELD THAT NOT ONLY CAUSED A PROBLEM WITH BEING ABLE TO SEE THROUGH THE WINDSHIELD AT ON COMING TRAFFIC BUT IT ALSO CAUSED A HEADACHE FROM STRAINING TO SEE. UPON FURTHER INVESTIGATION, I NOTICED THE DASH WAS EXTREMELY STICKY, FINALLY REALIZING THE DASH WAS LITERALLY MELTING! THIS IS A TERRIBLE LIABILITY! THIS CAR ONLY HAD 138, 000 MILES WHEN I PURCHASED IT AND SHOULD STILL BE ELIGIBLE....FORM #2
Other or unspecified, Visibility/wiper, Aug 1, 2019
THE DASHBOARD APEARS TO BE MELTING.BECAUSE THE DASH IS MELTING IT GIVES OFF A GLARE ON THE WINDSHIELD THAT AFFECT VISIBILITY WHILE DRIVING. IT HAS TURNED INTO A STICKY MESS THAT NO STORE BOUGHT CLEANER CAN CLEAR/CLEAN OFF. I FELL THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AS IF AFFECT THE VISIBILITY OF THE DRIVER.
Other or unspecified, Visibility/wiper, Aug 1, 2019
I BOUGHT MY CAR NEW AND I HAVE NEVER HAD A PROBLEM WITH THE DASHBOARD UNTIL JUNE 2017. I TOOK IT TO THE TOYOTA DEALERSHIP BECUSE I READ ON THE INTERNET THAT THIS WAS A DEFECT WITH THE CAR. I ALSO NEVER REVEIVED A LETTER FROM TOYOTA REGARDING THE DASHBOARD. WHEN I TOOK THE CAR TO TOYOTA THEY SAID IT WAS STICKY AND THEY ORDERED A NEW DASHBOARD. I TOOK THE CAR IN THEN GOT A PHONECALL FROM THE SERVICE DEPARTMENT THAT TOYOTA WOULD NOT COVER THE COST BECAUSE IT WAS AFTER MAY 2017. NOW IT IS BECOMING A SAFTEY ISSUE BECASE OF THE MELTING IT IS REFLECTING ON MY WINDSHIELD WHICH IS A SAFTEY HAZARD WHEN I DRIVE THE CAR WHEN THE SUN IS OUT. TOYATA CORPORATE TOLD ME THEY MAKE NO EXCEPTIONS. WHAT CAN I DO?
Other or unspecified, Visibility/wiper, Jul 26, 2019
PASSENGER VISOR NOT WORKING
Visibility/wiper, Jun 15, 2019, crash
THE DASH MELTS IN THE HEAT CAUSING IT TO BECOME VERY SHINY CAUSING HUGE AREAS WHEN THE SUN SHINES TO REFLECT ONTO THE WINDSHIELD. THIS GLARE IS SO BAD IT'S ALMOST IMPOSSIBLE TO SEE ANYTHING IN FRONT OF THE CAR OTHER THAN THE REFLECTION OF THE DASH
Other or unspecified, Visibility/wiper, Jun 14, 2019
I BOUGHT MY 2007 CAMRY IN 2006 AND IT HAS BEEN GREAT TILL THE LAST 6 MONTHS WHEN THE DASH BOARD STARTED TO GET STICKY AND IS NOW FULLY STICKY AND GLOSSY TO THE POINT WHERE THE SUN REFLECTS OFF IT AND IS BLINDING. TOYOTA SAID THEY HAD A RECALL WHICH I WAS NEVER NOTIFIED. THE ADDRESS WHEN I BOUGHT MY CAR IS THE SAME IN MY DRIVER'S LICENSE AND I NEVER CHANGED IT. I LIVE IN BUENA PARK SINCE 1991 AND MY DRIVERS LICENSE HAS THAT ADDRESS SINCE I WAS 18 (18 YEARS AGO). I CALLED TOYOTA AND THEY SAID THE RECALL NEEDED AND ITS. OT THEIR CONCERN. I FIND IT IRRESPONSIBLE THAT TOYOTA TAKES NO ACTION FOR FAULTY MANUFACTURING OF THEIR PRODUCTS AND SHIFTS THE FAULT TO THE CONSUMER WHEN I HAD NO IDEA THERE WAS ANY ISSUES. SECONDLY WHEN THEY HAD THE GAS PEDAL RECALL I TOOK MY CAR IN FOR MAINTENANCE AND WHEN I GOT IT BACK THEY CUT THE PEDAL WITHOUT MY KNOWLEDGE AND SAID A REPLACEMENT WAS ON BACK ORDER. I HAVE SINCE 2010 REQUESTED THE REPLACEMENT TILL 2011 AND THEY ALWAYS SAID IT IN BACK ORDER. I GAVE UP ASKING BECAUSE I GOT EXCUSES. WHEN I'M DRIVING MY FOOT SLIPS OFF THE GAS PEDAL BECAUSE ITS SHORTER. ITS HAZARDOUS WHEN YOUR MAKING A TURN AND THE CAR LOSES ACCELERATION AND YOU HAVE TO QUICKLY HIT THE GAS AGAIN. THIS IS DANGEROUS WHEN THE ROAD IS SLIPPERY IN A FRONT WHEEL DRIVE. I HAVE CONTACTED TOYOTA WITH THESE CONCERNS AND ALL THEY SAY IS THAT THERE ISNT ANYTHING THEY CAN DO.
Visibility/wiper, Jun 13, 2019
THE DASHBOARD HAS BECOME EXTREMELY STICKY, CAUSING A SEVERE REFLECTION ON MY DRIVER'S SIDE WINDSHIELD. I CONTACTED TOYOTA, THEY SAID THE WARRANTY FOR THIS HAS EXPIRED. CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Visibility, Jun 9, 2019
THE DASHBOARD ON MY CAMRY IS MELTING CAUSING A STICKY RESIDUE. MY SAFETY CONCERN IS WHILE DRIVING THE CAR, SUN CAUSES A GLARE ON TO THE WINDSHIELD PREVENTING ME FROM SEEING ANY ON COMING TRAFFIC, OR OBJECTS. WITHOUT CLEAR VISIBILITY DRIVING THIS CAR HAS CAUSED ME SEVERAL NEAR HEAD ON COLLISIONS WITH ONGOING TRAFFIC. DRIVING THIS CAR I PURCHASED SCARES ME THAT THIS IS ISSUE WILL CAUSE ME AN ACCIDENT WHICH COULD TAKE MY LIFE OR SOMEONE ELSE ON ROAD I MAY HIT. TOYOTA WAS AWARE OF THE DASH ISSUE YEARS PRIOR BUT ONLY FIXED SOME OF THIS DEFECTED DASHES BY CREATING A WARRANTY ENHANCEMENT. IF THE PROBLEM WAS PRESENT OR KNOWN IT WAS REPLACEABLE WITH IN THEIR WINDOW OF TIME, THEY WILL NOT MAKE THEIR DEFECTED DASH CORRECT. I REALIZE OVER TIME ALL COMPONENTS OF A CAR HAVE WEAR AND TEAR. THIS IS NOT THAT ISSUE AT ALL. THIS IS A ISSUE OF A DASH BEING USED THAT HAS A CHEMICAL WHILE IN SUN MELTS. THERE WAS TWO PRIOR CLASS ACTION LAWSUITS AND TO PREVENT A RECALL AND NOTIFYING ALL OWNERS OF THIS DEFECT AND CORRECTING IT FOR THE SAFETY OF DRIVERS IN THEIR PRODUCT BUT ALSO DRIVERS IN OTHER AUTOS WHICH ARE NOW AT DANGER IF THIS VIABILITY CAUSES A CAMRY DRIVER TO COLLIDE WITH THEIR AUTO. THIS DEFECT EFFECTS ALL DRIVERS ON THE HIGHWAY NOT JUST THE TOYOTA DRIVERS. I HAVE BEEN TO AND CALLED TOYOTA SEVERAL TIMES PERTAINING TO THIS ISSUE AND MY FEAR OF DRIVING. I HAVE SIMPLY BEEN ABLE TO GET NO RECOURSE FOR THIS DEFECT. I AM VERY AWARE OF THE COST TO FIX THIS DEFECT HOWEVER I FEEL THE COST OF EVERY LIFE REPLACING THIS DASH SAVES IS WORTH WELL MORE THAN THE COST TO REPLACE THE DEFECTED DASH. I PLEAD FOR YOU TO INVESTIGATE A HUGE PROBLEM & THE TRAP INVOLVED WITH THE WARRANTY ENHANCEMENT TOYOTA IMPLEMENTED VERSUS RECALLING THE DASHBOARDS, GETTING THEM OFF THE ROAD TO MAKE HIGHWAY DRIVING SAFER FOR NON TOYOTA OWNERS SIMPLY DRIVING & OWNERS WHICH COULD POTENTIALLY PAY WITH THEIR LIFE. THANKS
Other or unspecified, Visibility/wiper, Feb 6, 2019
I PURCHASED THIS CAR BRAND NEW FROM THE DEALER WHO REGISTERED IT AND GAVE ME PAPERWORK LISTING MY ADDRESS ON ALL OF THE FORMS. I JUST RECENTLY FOUND OUT THAT THERE WAS AN EXTENDED WARRANTY PROGRAM FOR THE DRIVER SIDE VISOR DEFECT. I HAD BEEN HAVING ISSUES WITH IT FOR A FEW YEARS BUT SINCE I RARELY DRIVE DURING THE DAYTIME IT WASN'T AN ISSUE UNTIL MY SHIFT CHANGED. SO NOW IT'S BROKEN AND TODAY, YEARS LATER, TOYOTA TELLS ME THAT THE WARRANTY INFORMATION WAS SENT TO AN ADDRESS OTHER THAN THE ONE I HAVE LIVED SINCE I PURCHASED THIS CAR. SINCE I DIDN'T REGISTER THE CAR AND ALL OF MY PAPERWORK HAD MY THEN AND STILL ADDRESS ON IT, I FEEL THAT THEY SHOULD HONOR THE WARRANTY BECAUSE THEY SENT IT TO AN ADDRESS THAT WASN'T MINE. THEY WILL NOT GIVE ME THE ADDRESS BUT REFERRED ME TO MY STATE' DMV, WHO ALSO WILL NOT GIVE ME THIS PHANTOM ADDRESS WHERE MY INFO WAS SENT. COLONIAL TOYOTA REGISTERED THE CAR FOR ME SO I HAVE NO IDEA WHAT MISTAKES WERE MADE IN THE REGISTRATION PROCESS AND NO WAY OF GETTING THE INFORMATION. TOYOTA IS DOING WHAT ALL BIG COMPANIES DO, PASS THE MISTAKES THEY MADE TO THE CONSUMER. I WILL NEVER PURCHASE ANYTHING FROM ATOYOTA DEALER EVER AGAIN.
Visibility/wiper, Nov 14, 2018
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SUN VISORS FAILED. THE PASSENGER SIDE SUN VISOR ASSEMBLY DETACHED AND THE SUN VISOR COULD NOT BE USED. THE DRIVER'S SIDE SUN VISOR ASSEMBLY DID NOT ALLOW THE SUN VISOR TO REMAIN IN ONE POSITION TO PROTECT AGAINST THE SUN. BOTH SUN VISORS WERE REPLACED BY A MANUFACTURER WARRANTED REPAIR APPROXIMATELY FOUR YEARS AGO, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Structure, Visibility/wiper, Nov 1, 2018
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE VEHICLE WAS TAKEN TO THE DEALER BROWN'S TOYOTA OF GLEN BURNIE (7167 RITCHIE HWY, GLEN BURNIE, MD 21061 (855)-424-4897) WHERE A DIAGNOSTIC TEST WAS PERFORMED AND DETERMINE THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. *TT CONSUMER STATED DEALER EXTENDED THE WARRANTY TO 2017 BUT CONSUMER DIDN'T GET THIS EFFECT UNTIL 2018.*JB
Visibility/wiper, Oct 29, 2018
DASH PAD IS STICKY AND SHINY AND LIGHTS FROM CARS, AND STREET LIGHTS REFLECT OFF OF IT INTO THE DRIVER'S EYES. IT OCCURS FROM ONCOMING VEHICLES WHEN ON NARROW ROADS AND LIGHTS FROM STORES AND STREET LIGHTS IN COMMERCIAL AREAS
Visibility/wiper, Sep 7, 2018
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WAS FAULTY, FELL DOWN, AND BLOCKED THE CONTACT'S VISION WHILE DRIVING. THE CONTACT MENTIONED THAT THERE WAS AN EXTENDED WARRANTY, BUT THE VIN WAS NOT INCLUDED AND THE WARRANTY WAS EXPIRED. THE DEALER (JONES JUNCTION TOYOTA, 1508 BEL AIR ROAD #2000, BEL AIR, MD, 410-879-6400) AND THE MANUFACTURER CONFIRMED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000. **TR CONSUMER STATED SINCE OUR ORGINAL TELEPHONE CALL WITH YOUR OFFICE, WE HAD THE BROKE VISOR REPLACED. WE HAD NO CHOICE SINCE WE COULDN'T SEE PROPERLY WITH THE VISOR IN THE WAY-THIS WAS A SAFETY ISSUE. ATTACHED IS THE RECEIPT. THE DEALER GAVE US A SMALL DISCOUNT FROM THE REGULAR PRICE, BUT WE FEEL THIS SHOULD HAVE BEEN COVERED BY TOYOTA AT NO COST TO US. UPDATED 10/30/18*JB
Other or unspecified, Visibility/wiper, Sep 5, 2018
ON MONDAY JULY 30TH, I TOOK MY 2008 TOYOTA SOLARA CONVERTIBLE INTO HILAND TOYOTA'S DEALERSHIP IN MOLINE, ILLINOIS AND DISCUSSED THE PROBLEM OF THE DEFECTIVE DASHBOARD THAT IS CURRENTLY MELTING IN MY CAR. I HAVE NOTICED THIS STARTING TO OCCUR SINCE JULY 16TH, 2018 WHEN I WAS MAKING A TURN AND MY FINGERNAIL GOT CAUGHT WITHIN THE DASHBOARD. I AM ALSO BLINDED BY THE REFLECTIONS ON THE WINDSHIELD CAUSED BY THE STICKY DASHBOARD AND IT'S CREATING A FILM ON THE INSIDE OF THE WINDSHIELD THAT IS DIFFICULT TO SEE THROUGH, EVEN WITH MULTIPLE CLEANINGS. HILAND TOYOTA OBSERVED THE DEFECTIVE DASHBOARD AND OFFERED NO ASSISTANCE SINCE IT WAS AFTER THE MAY 31ST, 2017 EXTENDED WARRANTY. I HAVE ALSO ATTACHED PICTURES OF THE WINDSHIELD THAT IS FILMED UP AFTER CLEANING IT THE DAY BEFORE, AND OF THE FINGERNAIL PRINT. THIS PROBLEM HAS AFFECTED NUMEROUS TOYOTA AND LEXUS OWNERS AND TOYOTA HAS NOT DONE MUCH ABOUT THIS ISSUE. EVEN WITH THE EXTENDED WARRANTY OF MAY 31ST, 2017, MULTIPLE CLASS ACTION LAWSUITS HAVE MENTIONED THAT TOYOTA DOESN'T HAVE THE REPLACEMENT PARTS AND SAID OWNERS ARE WAITING YEARS AFTER FIRST CONTACT TO GET REPAIRS STARTED. IN MY CASE, I CONTACTED TOYOTA (FILE NUMBER #1808222394) ABOUT FIXING THE DEFECTIVE DASHBOARD AND THEY RESPONDED THAT AFTER MAY 31ST, 2017, THEY REFUSE TO DO ANYTHING ABOUT IT. THIS IS THE FIRST TOYOTA THAT I HAVE PURCHASED, HOWEVER, THIS DEFECTIVE DASHBOARD IS MAKING IT UNSAFE TO DRIVE MY CAR AND MANY OTHERS AGREE, RESULTING IN LEGAL CONSEQUENCES. I AM CURRENTLY FILLING OUT A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, IN CASE SOMETHING DOES HAPPEN. I AM ALSO APPALLED THAT A COMPANY THAT REGARDS ITSELF AS A 'LEADER' IN THE AUTO INDUSTRY CAN LET PEOPLE WALK OFF THEIR DEALERSHIP DRIVING AN UNSAFE CAR THAT THEY ENGINEERED, PRODUCED, AND OBVIOUSLY DON'T STAND BEHIND.
Other or unspecified, Visibility/wiper, Aug 28, 2018
THE DASHBOARD OF MY CAMRY IS MELTING AND GIVING OFF FUMES THAT WE CAN SMELL AND COULD BE HAZARDOUS TO OUR HEALTH. WE HAVE DEVELOPED A COUGHS SINCE THIS HAPPENED. THE FUMES ARE COATING THE INSIDE OF OUR WINDSHIELD AND MAKES IT DIFFICULT TO SEE. I HAVE CONTACTED TOYOTA USA AND TOYOTA JAPAN AND THEY REFUSE TO DO ANYTHING ABOUT IT.THE VEHICLE WAS IN MOTION WHEN WE HAD DIFFICULTY SEEING THROUGH THE WINDSHIELD.
Visibility/wiper, Aug 28, 2018
TAKATA RECALL..MY 2007 TOYOTA CAMRY HAS DEVELOPED A SHINY STICKY COAT OVER SEVERAL MONTHS WHICH COVERS THE ENTIRE DASH. THE SHININESS OBSTRUCTS DRIVING VISIBILITY AND I HAVE FOUND NOTHING ON THE MARKET TO CLEAN THIS AREA. THE CAR ORIGINALLY CAME FROM FLORIDA AND WAS GARAGE KEPT WHEN I PURCHASED. SEEMS LIKE SOME SORT OF MANUFACTURER DEFECT.
Visibility/wiper, Aug 25, 2018
ALMOST A COLLISION. I HAVE A DASH THAT IS STICKY AND THE GLARE FROM THE SUN REFLECTING OFF THE STICKY DASH IS A VERY BAD SAFETY HAZARD. ON 3 DIFFERENT OCCASIONS I COULD HAVE HAD AN ACCIDENT. IT EVEN HAPPENS ACCIDENT NIGHT WHEN THE STREET LIGHTS REFLECT OFF THE DASH. I HAVE HAD THE CAT IN MOTION AND STABLE AND HAVE HAD NEAR ACCIDENTS. PLEASE LET ME KNOW IF THERE IS ANYTHING I CAN DO ABOUT THIS. IT IS OUT OF WARRANTY. BIT THIS NEEDS TO BE RECALLED AND FIXED BY THE MAKER. I HOPE AND PRAY IT DOES NOT TAKE A DEATH OR SEVERAL DEATHS BEFORE ACTION IS TAKEN TO GET THIS MAJOR SAFETY PROBLEM FIXED. THANK YOU. (XXXXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Visibility/wiper, Aug 23, 2018
II HAVE A 2007 CAMRY THAT HAS A DEFECTIVE SUN VISOR AS IT NOW HANGS AND OBSTRUCTS MY VISIBILITY. THIS IS A SAFETY HAZARD AND I WOULD EXPECT TOYOTA TO HONOR IT AND FIX IT WITHOUT CHARGE TO THE CONSUMER.
Visibility, Other or unspecified, Aug 11, 2018
TAKATA RECALL SUN VISORS FALLING DOWN