2007 Toyota Camry

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 3,615 owner complaints filed for this model year. This is the highest complaint count among 25 Camry model years with reports.

Complaints by model year
  1. 3,615

Of the 2007 reports, 314 involved a crash and 72 involved a fire. 199 people were injured and 4 people died.

Primary concernService brakes744 reports · 21% of complaints
Owner complaints3,615Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes744
  2. Vehicle speed control683
  3. Structure459
  4. Engine416
  5. Visibility340
  6. Electrical system290
  7. Power train282
  8. Other or unspecified274

Recalls and investigations

  1. Seats, front assembly, seat heater/coolerJun 2, 2016

    Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

    If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

    SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

    Campaign 16V396000 on NHTSA.gov

  2. Visibility, power window devices and controlsOct 22, 2015

    Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

    If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

    Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

    Campaign 15V689000 on NHTSA.gov

  3. Seats, front assembly, seat heater/coolerNov 19, 2014

    Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

    Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

    SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

    Campaign 14V743000 on NHTSA.gov

  4. Visibility, power window devices and controlsOct 10, 2012

    Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.

    If the switch overheats, it may melt, possibly resulting in a fire.

    Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.

    Campaign 12V491000 on NHTSA.gov

  5. Equipment, other, labelsFeb 3, 2010

    SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

    A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

    DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

    Campaign 10V036000 on NHTSA.gov

  6. Equipment, other, labelsFeb 3, 2010

    GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

    THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

    DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

    Campaign 10V035000 on NHTSA.gov

  7. Vehicle speed control, accelerator pedalJan 21, 2010

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.

    THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.

    DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

    Campaign 10V017000 on NHTSA.gov

  8. Vehicle speed control, accelerator pedalOct 5, 2009

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

    A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

    TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

    Campaign 09V388000 on NHTSA.gov

  9. EquipmentSep 26, 2007

    CERTAIN ALL WEATHER FLOOR MATS (AWFM) SPECIFICALLY SOLD AS AN OPTIONAL ACCESSORY FOR USE ON THE 2007 AND 2008 MODEL YEAR LEXUS ES350 AND TOYOTA CAMRY VEHICLES. THE AWFM INCLUDES TWO GROMMET HOLES AND RETAINING HOOKS (CLIPS) TO SECURE THE MAT TO THE VEHICLE'S CARPET. IF THE AWFM IS NOT SECURED BY ITSELF OR IF IT IS PLACED ON TOP OF AN EXISTING CARPETING FLOOR MAT, THE MAT COULD MOVE FORWARD DURING THE VEHICLE USAGE AND IT MAY INTERFERE WITH THE ACCELERATOR PEDAL.

    THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION WHEN RETURNING TO THE IDLE POSITION. IF THIS CONDITION OCCURS, IT MAY INCREASE THE POSSIBILITY OF A CRASH.

    TOYOTA WILL NOTIFY OWNERS OF ALL 2007 AND 2008 LEXUS ES350 AND TOYOTA CAMRY VEHICLES ABOUT THE RECALL EVEN THOUGH NOT ALL OF THESE OWNERS WILL HAVE PURCHASED THE ALL WEATHER MATS. IF THE OWNER HAD NOT PURCHASED THE MATS, THEY ARE NOT AFFECTED BY THE RECALL. THIS LETTER WILL ADVISE OWNERS WHEN REPLACEMENT MATS WILL BE AVAILABLE OR HOW TO RETURN THE ALL WEATHER FLOOR MAT SET TO OBTAIN A REFUND. A SECOND LETTER WILL BE SENT AFTER MATS ARE AVAILABLE REQUESTING OWNERS TO RETURN THEIR MATS TO A LEXUS OR TOYOTA DEALER FOR EXCHANGE OF THE DRIVER'S SIDE MAT. THE FIRST LETTER IS EXPECTED TO BE SENT DURING EARLY OCTOBER 2007 AND THE SECOND IN LATE NOVEMBER 2007. OWNERS CAN CONTACT THE LEXUS CUSTOMER ASSISTANCE CENTER AT 1-800-255-3987 OR THE TOYOTA CUSTOMER EXPERIENCE CENTER AT 1-888-270-9371.

    Campaign 07E082000 on NHTSA.gov

  10. Air bagsApr 3, 2006

    ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.

    THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.

    DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.

    Campaign 06V096000 on NHTSA.gov

Representative owner complaints

3,615 reports, newest first.

  1. Visibility/wiper, May 1, 2014

    AT ABOUT THIS DATE THE LEFT SIDE OF THE DASHBOARD COVER STARTED TO GET REAL STICKY, LIKE GLUE WAS POURED ON IT, AND I CAN'T GET RID OF IT. ON BRIGHT SUNNY DAYS SPOTS APPEAR ON THE WINDSHIELD MAKING IT HARD TO SEE AHEAD AT TIMES. I NEED TO KNOW WHY TOYOTA WON'T FIX THIS. IT'S NOT COMMON FOR THIS TO HAPPEN AND I DON'T FEEL I SHOULD HAVE TO PAY TO HAVE THIS FIXED AS I HAVE FOUND OTHERS WITH THE SAME PROBLEM. *TR

  2. Structure, May 1, 2014

    TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 66,800.

  3. Engine, Apr 30, 2014

    I PURCHASED MY CAR IN 2007 AS A MARK DOWN BECAUSE IT HAD BEEN RETURNED BY A BUSINESS BUT THE OIL LEAK PROBLEM WAS NOT FIXED BEFORE I BOUGHT IT NOR WAS I TOLD OF THE PROBLEM. SOON AFTER I BOUGHT IT I NOTICED THAT THE OIL WAS LOW BUT I COULDN'T FIND WHERE THE OIL WAS LEAKING FROM. THERE WAS NO BLACK SMOKE SO I TOOK IT TO THE DEALER. OVER AND OVER AGAIN I TOOK THE CAR IN AND COMPLAINED ABOUT THE MISSING OIL. ONE OF THE THINGS THEY TOLD ME WAS THAT THEY NEVER PUT THE REQUIRED AMOUNT IN BUT ALWAYS PUT IN FROM ONE HALF TO A FULL QUART LOW. I NEVER MISSED SCHEDULED MAINTENANCE AND EACH TIME I TOLD THEM ABOUT THE OIL PROBLEM BUT THEY NEVER FIXED IT. INSTEAD THEY ALWAYS OFFERED ME SOME EXCUSE. THE WARRANTY IS NOW EXPIRED BUT THE PROBLEM HAS BEEN CONTINUOUS FROM THE BEGINNING OF THE WARRANTY. I BELIEVE THE CAR SHOULD BE COVERED UNDER THE LEMON LAW. I WAS TAKEN ADVANTAGE OF BECAUSE I AM A WOMAN. I NEED YOU HELP BECAUSE I AM AT WITS END AND I DON'T THINK I SHOULD HAVE TO BE WORRIED ALL THE TIME AND ALWAYS HAVE TO CARRY SPARE OIL IN MY TRUNK. *JS

  4. Electronic stability control (ESC), Service brakes, Apr 30, 2014

    WHILE DRIVING TO A STOP ON A RESIDENTIAL STREET, CAR WAS NORMAL. AS SOON AS THE BRAKE WAS APPLIED, MULTIPLE WARNING LIGHTS ON THE DASH LIT UP, INCLUDING A MESSAGE STATING SOMETHING ABOUT A VSC SYSTEM PROBLEM. THE BRAKES SEEMED TO FAIL AND THE BRAKE PEDAL REQUIRED AN EXTREME AMOUNT OF PRESSURE TO BRING THE VEHICLE TO A COMPLETE STOP AND NARROWLY AVOID AN ACCIDENT WITH ANOTHER VEHICLE WHICH HAD RIGHT OF WAY AT THE INTERSECTION. HAD THE BRAKES NOT BEEN APPLIED WITH SUFFICIENT FORCE, I BELIEVE THE CAR WOULD HAVE ENTERED THE INTERSECTION AND CAUSED AN ACCIDENT. THIS IS UNACCEPTABLE AS MY THEN 4 MONTH OLD DAUGHTER WAS IN THE CAR WITH US. PLEASE CONDUCT A THOROUGH AND UNBIASED INVESTIGATION INTO THIS MATTER. THE DEALERSHIP IS ASKING $3300 TO FIX THIS ISSUE, THIS TOTALLY NEGATES ANY FUEL SAVINGS THE HYBRID FUNCTIONALITY HAS OFFERED. *JS

  5. Power train, Apr 29, 2014

    CAR, SINCE NEW, HAS AN ISSUE WHERE IT SEEMS TO STALL WHILE ACCELERATING MODERATELY TO WOT FROM A SPEED RANGE BEGINNING AROUND 30-35MPH TO AROUND 50MPH BASED ON CERTAIN CONDITIONS. MOSTLY HAPPENS WHEN ACCELERATING TO ENTER A HIGHWAY OR TO MAKE A LANE CHANGE/PASS. THE POWER OUTPUT OF THE ENGINE SEEMS TO BE PULLED BACK BY THE ECM (LIKE TOYOTA'S TRACTION CONTROL) AS IT DOES NOT SEEM TO LUG LIKE A MANUAL IN TOO HIGH A GEAR. THERE IS NO INITIAL SHIFT DOWN OF THE TRANSMISSION. IN JUST OVER A SECOND, THE TRANSMISSION FINALLY SHIFTS DOWN TO THE NEXT GEAR BUT IT IS STILL NOT ENOUGH AS THE ENGINE OUT PUT IS LOW DUE TO THAT GEAR BEING TOO LOW IN THE POWERBAND. SUDDENLY, THE TRANSMISSION SHIFTS DOWN TO THE NEXT GEAR, BEING THE APPROPRIATE GEAR FOR THE ENGINE LOAD/SPEED, THE POWER ON THE ENGINE KICKS UP (265BHP) AND CAUSES THE CAR TO LURCH FORWARD. IF THE WHEEL IS TURNED AS IF TO TAKE A LANE OR PASS, THIS BECOMES NEAR VIOLENT, STARTLING THE DRIVER AND POSSIBLE MEANS TO LOOSE CONTROL IN LESS TRACTABLE CONDITIONS. PLEASE NOTE THAT THIS IS WITH THE ACCELERATOR PEDAL HELD IN THE 60-100% RANGE. IF, WHEN THIS CONDITION ARISES, THE DRIVER TAKES THEIR FOOT OFF THE ACCELERATOR, THE POWERTRAIN SEEMS TO STALL AND STUTTER. TOOK TO THE DEALERSHIP SEVERAL TIMES. IT ALMOST CAUSED AN ACCIDENT 3 TIMES AS THE CAR NORMALLY HAS A LOT OF POWER (265BHP V6). TOYOTA CUSTOMER CARE WAS INVOLVED BUT BASED THEIR DECISION ON DEALER THAT DID NOTHING. IT TOOK ME A LONG WHILE TO FINALLY FIGURE OUT THE CIRCUMSTANCES NEEDED TO MAKE THIS ISSUE REPEAT AS NEEDED. THE TCU PUTS THE TRANSMISSION INTO 6TH GEAR AT TOO LOW A SPEED 30-50MPH AND POSSIBLY INTO LOCK-UP. NEITHER SHOULD HAPPEN. THE ECU SEES THE ENGINE STRUGGLING WITH THE LOAD AND PULLS BACK THE POWER TO PREVENT OVER-TORQUING AND DAMAGING THE POWER TRAIN. ANALOGOUS WITH TRYING TO TAKEOFF FROM A STOP WITH A MANUAL TRANS IN 3RD OR 4TH GEAR. *JS

  6. Structure, Apr 29, 2014

    TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY FROM MELTING IN THE SUN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.

  7. Electronic stability control (ESC), Service brakes, Apr 29, 2014

    TIMES AND MILEAGE ARE APPROXIMATE BECAUSE WE DID NOT KNOW AT THE BEGINNING THAT THIS WOULD BE A PERSISTENT PROBLEM. AROUND JANUARY 1, 2014, WHEN WE STARTED THE CAMRY AFTER LEAVING THE GROCERY STORE, FOUR DASH WARNING LIGHTS AND A MESSAGE DISPLAY WENT ON AND STAYED ON (BRAKE SYSTEM (RED), BRAKE SYSTEM (YELLOW), MASTER WARNING (RED), ANTI-LOCK BRAKE SYSTEM (YELLOW), AND "CHECK VSC SYSTEM" (IN DISPLAY)). DURING THIS TIME THE VEHICLE HAD NO POWER ASSIST BRAKES, NO ANTI-LOCK BRAKES, AND AS BEST WE CAN DETERMINE - NO VEHICLE STABILITY CONTROL SYSTEM; IT HAD ONLY MANUAL HYDRAULIC BRAKES THAT WERE HARD TO PUSH AND SLOW TO STOP THE CAR. WE DROVE THE CAR HOME CAREFULLY AND PARKED IT. WHEN WE NEXT STARTED THE CAMRY THE LIGHTS WERE NOT LIT, AND ALL SYSTEMS WORKED. WHEN THE SAME PROBLEM OCCURRED AT A LATER DATE WE TOOK THE CAR TO A LOCAL TOYOTA DEALER. THE LIGHTS WERE STILL ON WHEN WE DROPPED OFF THE CAR. THE DEALERSHIP REPORTED THAT THERE WERE NO WARNING LIGHTS LIT WHEN THEY INVESTIGATED THE PROBLEM; NO DIAGNOSTIC CODES WERE RECORDED BY THE VEHICLE'S ELECTRICAL SYSTEM. WE AGREED THAT UPON THE NEXT OCCURRENCE WE WOULD DRIVE THE CAMRY TO THE DEALER WITHOUT TURNING IT OFF. UNFORTUNATELY, AT THE NEXT OCCURRENCE THE LIGHTS ILLUMINATED, THE BRAKE ASSIST SYSTEMS WERE INACTIVE, BUT THE CONDITION REVERSED ITSELF AS WE DROVE TO THE DEALER (WITHOUT TURNING OFF ANY SYSTEMS). THE DEALER FOUND NO CODES UPON TESTING FOR THIS OCCURRENCE. WE AGREED THE DEALER WOULD COME TO THE CAR AT THE NEXT OCCURRENCE. UNFORTUNATELY THAT HAPPENED IN THE MIDDLE OF THE NIGHT ON THE HIGHWAY (65 MPH) AND THE DEALER WAS NOT AVAILABLE. THIS BRINGS US CURRENT TO 4/28/14. WE ARE CONCERNED ABOUT DRIVING THE CAR WITHOUT ABS OR VSC SYSTEMS, AND WE BELIEVE THAT THE MANUFACTURER SHOULD HAVE INFORMATION ABOUT HOW THESE CONDITIONS HAVE BEEN CORRECTED IN OTHER VEHICLES EVEN WITH NO DIAGNOSTIC CODES. *JS

  8. Electrical system, Apr 27, 2014

    STEREO DISPLAY GRADUALLY WENT BLANK IN ABOUT 20MIN. ITS A BASE MODEL, AND IS THE SECOND TIME IN THE PAST TWO YEARS. FIRST TIME WAS COVERED BY WARRANTY. SPEEDOMETER STOPPED WORKING TWO RANDOM TIMES WHILE DRIVING. AFTER THE CAR WAS TURNED OFF AND ON AGAIN SPEEDOMETER WAS FINE. *TR

  9. Service brakes, Hydraulic, Apr 24, 2014

    AS I WAS APPROACHING A PEDESTRIAN CROSSING, THE ABS LIGHT AND CHECK VSC LIGHT AND BRAKE LIGHT CAME ON. WHEN I TRIED TO APPLY THE BRAKES TO STOP, I REALIZED THAT THE BRAKES WERE NOT RESPONSIVE. THE CAR DID NOT GO INTO LIMP HOME MODE. THE ABS HAD COMPLETELY FAILED. UPDATED 05/12/14

  10. Vehicle speed control, Electronic stability control (ESC), Service brakes, Apr 24, 2014

    PLEASE INVESTIGATE THE ABS SYSTEM ON THE HYBRID 2007 CAMRY. I ALMOST KILLED MYSELF ABOUT 2 MONTHS AGO. I WAS GOING ABOUT 60MPH WHEN I HIT ON THE BRAKES TO SLOW DOWN ON A CURVE THE BRAKES WOULD NOT RESPOND, IT WAS LIKE THE BRAKES WERE REALLY HARD TO STEP ON, AND TO CONTROL THE STEERING WHEEL. THE LIGHTS TO CHECK THE VSC SYSTEM CAME ON, CHECK ABS, THE EMERGENCY BRAKE LIGHT. AFTER A FEW SECONDS EVERYTHING WOULD GO BACK TO NORMAL. I HAVE DONE EXTENSIVE RESEARCH AND THERE ARE SO MANY COMPLAINTS WITH THE SAME PROBLEMS ON THE 2007 CAMRY HYBRID. PLEASE DO SOMETHING ABOUT IT SO TOYOTA CAN RECALL AND FIX THE PROBLEM BEFORE SOMEONE GETS KILLED. AFTER TAKING IT TO TOYOTA FOR THE LAST 5 MONTHS WITHOUT FINDING A PROBLEM, BECAUSE THE COMPUTER WOULD NOT REGISTER ANYTHING AND THEY COULDN'T DUPLICATE THE PROBLEM, NOW THEY ARE SAYING ITS THE ABS SYSTEM AND IT COST $4,000 TO FIX IT. THEY ARE NOT DOING ANYTHING TO INVESTIGATE THE PROBLEM BECAUSE THEY CLAIM THAT NOT ENOUGH PEOPLE HAVE REGISTERED COMPLAINTS. SO I ASK HOW MANY PEOPLE HAVE TO DIE BEFORE WE GET ANY ATTENTION. *TR

  11. Air bags, Structure, Apr 22, 2014

    ON MY 2007 TOYOTA CAMRY I HAVE NOTICED THAT THE FRONT DASHBOARD BECAME VERY SHINY AND BECOME VERY STICKY AND HAS SINCE STARTED TO DETERIORATE. THE SHINE COMING FROM THE DASHBOARD REFLECTS AND CAUSES A HARSH GLARE WHICH MAKES IT VERY HARD TO SEE THROUGH THE WINDSHIELD. ALSO, THE PASSENGER SIDE AIR BAG SENSOR IS NOT WORKING, IT REMAINS OFF NO MATTER WHAT. NOT SURE IF THIS IS RELATED TO THE DASHBOARD MELTING BUT I HAVE SEARCHED THE INTERNET AND HAVE SEEN SEVERAL COMPLAINTS OF THIS SAME ISSUE. *TR

  12. Structure, Apr 22, 2014

    WHEN I BOUGHT THE CAR I DIDN'T NOTICE THAT THE DASH WAS SO STICKY. IT IS REALLY BAD LIKE IT IS MELTING AND IF YOU TOUCH IT AND YOUR NAIL HITS IT. IT TAKES A BIG CHUCK OUT OF THE DASHBOARD SO UPSET ABOUT THIS. I NOTICED ALOT OF COMPLAINTS SO SAD. IT JUST LOOKS TERRIBLE AND DUSTY CAUSE YOU CAN NOT TOUCH IT UNLESS YOUR HAND STICKS TO IT. *TR

  13. Engine, Apr 22, 2014

    I BOUGHT THIS CAR AT 78000 ABOUT 2 MONTHS AFTER I NOTICED I HAD TO PUT OIL LIKE ONCE A MONTH THE CAR IS NOT LEAKING OIL. NOW A YEAR LATER I HAVE TO PUT A QUART IN AND THE CAR IS NOT LEAKING OIL AND BLOWING ANY DARK SMOKE. THIS IS A PROBLEM. *TR

  14. Vehicle speed control, Service brakes, Apr 22, 2014

    ABS ACTUATORS IS FAILURES ON 2007 TOYOTA CAMRY HYBRID 71K MILES: ABS LIGHT IS ON, THE E-BRAKE LIGHT IS ON EVEN WHEN THE E-BRAKE IS DISENGAGED, AND THE CAR IS SAYING TO CHECK THE VSC SYSTEM. THE BRAKES ARE ALSO NOTICEABLY WEAKER TO THE EXTENT THAT I AM AFRAID TO DRIVE MY KIDS!!!!! *TR

  15. Seat belts, Apr 22, 2014

    ON 4/05/2014, ALL 5 SEAT BELTS LOCKED AFTER PULLED OUT SO FAR. A WEEK LATER ON 04/12/2014 THE REAR PASSENGER BELT WOULD NOT LOCK AND COULD BE PULLED OUT AS FAR AS THE BELT CAN GO WITHOUT EVER LOCKING. I THEN CHECKED THE OTHER 4 BELTS AND THEY ALL DO NOT LOCK. AS MY ONLY MEANS OF TRANSPORTATION I HAVE NO CHOICE BUT TO KEEP DRIVING THE VEHICLE AND HAVE BEEN HOPING THAT THIS PROBLEM WOULD RESOLVE ITSELF AS THERE ARE NO WARNING LIGHTS ON THE DASH, NONE FLASH OR STAY ON AN EXTENDED TIME WHEN FIRST STARTED UP & THERE HAS BEEN NO DAMAGE/INCIDENTS WHICH COULD CAUSE THIS PROBLEM. TONIGHT I HAD A DEER STOP IN THE ROAD IN FRONT OF ME WHILE GOING 55 MPH AND HAD TO SLAM ON THE BRAKES. I HAD HOPED THAT THE SEAT BELT WOULD AT LEAST FUNCTION IN THIS SITUATION AND IT DID NOT. WILL BE CONTACTING DEALERSHIP ABOUT THIS ISSUE BECAUSE I BELIEVE THAT THE SAFETY BELT SYSTEM HAS FAILED IN THE CAR WHICH HAS BEEN IN NO ACCIDENTS SO THERE IS NO LEGITIMATE REASON FOR THEM TO HAVE FAILED! THE CAR IS AN 2007 TOYOTA CAMRY LE/4 CYL/AUTO. *TR

  16. Structure, Visibility/wiper, Apr 21, 2014

    TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD HAD AN EXTREME GLARE AND WAS CAUSING DIFFICULTY WITH VISIBILITY WHILE THE CONTACT WAS TRAVELING AT ANY SPEED. THE DASHBOARD ALSO EXHIBITED CRACKS AND WAS TO THE POINT OF DETERIORATION. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

  17. Steering, Vehicle speed control, Electronic stability control (ESC), Service brakes, Apr 20, 2014

    I WAS DRIVING ON STREET THAT HAD SEVERAL POTHOLES IN BOTH LANES. LANES WERE BLOCKED BY BARRELS BECAUSE OF THE ROADWORK BEING DONE. THERE WERE TOO MANY POTHOLES TO DODGE AND NONE SEEMED SIGNIFICANTLY BIGGER THAN THE REST. SINCE I WAS UNABLE TO SWERVE, BECAUSE OF TRAFFIC GOING THE OTHER WAY IN THE LANE BESIDE ME, I HIT A SERIES OF POTHOLES. AFTER THE LAST ONE, WHICH SEEMED A LITTLE BIGGER THAN THE OTHERS, I HEARD A BEEP AND THE DISPLAY READ, "CHECK VSC," WHICH I KNOW FROM THE LAST TIME THIS HAPPENED MEANS "VEHICLE STABILITY CONTROL." THE PARKING BRAKE LIGHT SEEMED TO COME ON AT THAT TIME. I COULD NOT GET THE CAR TO ROLL ANY BUT INSTEAD HAD TO HIT THE ACCELERATOR TO MOVE AT ALL. THE BRAKE WAS NOT AS POWERFUL, SO I HAD TO BE SURE TO BRAKE IN PLENTY OF TIME. THE STEERING SEEMED MORE RESTRICTED ALSO, AND THERE WAS A HIGH-PITCHED BUZZING THAT CONTINUED ALL THE TIME UNLESS THE CAR WAS OFF WITH ALL DOORS SHUT. I LIVE CLOSE BY, SO I WAS ABLE TO GET MY CAR BACK HOME BUT DID NOT THINK IT WAS SAFE TO DRIVE IT TO THE DEALERSHIP. I HAD AAA TOW IT A FEW DAYS LATER. THEY TOLD ME AT THE DEALERSHIP THAT A PART OF THE ANTI-LOCK BRAKE SYSTEM WOULD HAVE TO BE REPLACED. THEY LATER FOUND THAT ONE OF THE LINES INVOLVED IN KEEPING THE ENGINE COOL WAS LEAKING AND THE WATER PUMP HAD TO BE REPLACED. *TR

  18. Vehicle speed control, Service brakes, Apr 20, 2014

    A WEEK BEFORE THE INCIDENT, HEARD A HUMMING NOISE COMING FROM THE BRAKE DISTRIBUTOR AREA OF THE ENGINE WHEN THE CAR WAS STARTED. IT CONTINUED AT ABOUT 1-MINUTE INTERVALS WHILE THE CAR WAS IN MOTION AND ALSO WHEN PARKED AND TURNED OFF. IT WOULD END WITHIN ABOUT 5 MINUTES OF BEING TURNED OFF. IT SEEMED AS THOUGH THE BRAKES WERE TRYING TO ENGAGE OR THERE WAS INSUFFICIENT PRESSURE TO THEM. A DAY BEFORE THE INCIDENT, WHEN THE BRAKES WERE ENGAGED WHILE DRIVING, THERE WOULD BE A CHIRPING NOISE AS WELL. THEN WHILE DRIVING ON THE HIGHWAY, EVERY BRAKE-RELATED WARNING LIGHT ON THE DASHBOARD LIT UP AND A MESSAGE APPEARED SAYING, "MAINTENANCE REQUIRED. CHECK VSC SYSTEM." THE BRAKES DIDN'T FAIL, THOUGH, SO I WAS ABLE TO MAKE IT HOME. THIS IS NOT THE FIRST TIME I HAVE HAD VSC SYSTEM ISSUES IN THIS CAR. 3 YEARS AGO THE VERY SAME THING HAPPENED, AGAIN ON THE HIGHWAY, WHERE THE BRAKE WARNING LIGHTS LIT UP ON THE DASHBOARD AND THE VSC WARNING MESSAGE CAME ON AS WELL. FOR ABOUT 3 WEEKS BEFORE THAT, THE BRAKES WERE CHIRPING WHEN ENGAGED AND ALSO WHEN THE CAR WAS SHUT OFF AND PARKED, THEY WOULD CHIRP FOR A LONG TIME AS IF THEY WERE TRYING TO ENGAGE THEN TOO. IT COST ME $2100 TO REPLACE THE MODULE. NOW IT'S HAPPENING AGAIN. I AM NOT PREPARED TO RISK BRAKE FAILURE NOR PAY AN EXORBITANT AMOUNT OF MONEY ON THE BRAKING SYSTEM FOR THIS CAR, AGAIN. TOYOTA NEEDS TO TAKE RESPONSIBILITY FOR POOR, SHODDY DESIGN AND FIX THIS ISSUE IMMEDIATELY! *TR

  19. Service brakes, Apr 18, 2014

    TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY RESPOND TO DECELERATION ATTEMPTS. THE CONTACT INDICATED THAT THE VEHICLE STABILITY CONTROL, BRAKES FAILED, AND ABS FAILED LIGHTS ILLUMINATED DURING THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES BUT THE DEFECT COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.

  20. Structure, Apr 18, 2014

    MY HUSBAND AND I OWN A 2007 TOYOTA CAMRY WHICH WE PURCHASED IN 2007 FROM MIKE ERDMAN TOYOTA IN MERRITT ISLAND, FL. IN 2009, WHILE CLEANING THE DASHBOARD WITH A DAMP CLOTH WITH WATER, I NOTICED THE TOP OF THE DASHBOARD WAS GUMMY AND STICKY. I GOOGLED INFORMATION ON THIS IN 2009, BUT THERE WASN'T A LOT OF INFORMATION ON IT BACK THEN. SINCE THEN, MY DASHBOARD HAD GOTTEN WORSE AND THERE IS A GLARE ON MY WINDSHIELD THAT MAKES IT VERY DANGEROUS TO DRIVE. ON APRIL 17, 2014, I CALLED MIKE ERDMAN TOYOTA WHERE WE PURCHASED THE CAR AND THE SERVICE AREA REPRESENTATIVE, [XXX] TOLD ME THAT THEY ARE AWARE OF THE PROBLEM BUT THEY WERE INFORMED BY TOYOTA THAT ONLY CUSTOMERS THAT HAVE BEEN "LOYAL" CUSTOMERS WHO HAVE HAD THEIR MAINTENANCE AND SERVICE WORK DONE AT THE DEALERSHIP WOULD HAVE THE PROBLEM FIXED. I WAS APPALLED THAT SHE WOULD SAY THAT TO ME. I TOLD HER THAT I GO WHERE I WANT TO GO TO GET MY CAR SERVICED AND I FELT THAT WHAT SHE JUST SAID TO ME WAS LIKE BLACKMAIL. I ASKED TO SPEAK WITH A MANAGER BUT SHE SAID SHE WOULD TALK TO HIM. SHE CALLED ME BACK THE SAME DAY AND SAID THE MANAGER WOULD GIVE ME AN ANSWER TOMORROW (4/18/14). BY 5:00 ON 4/18/14 WHEN I DIDN'T GET A CALL BACK, I CALLED [XXX]. SHE SAID HER BOSS SAID THE COST OF THE JOB WOULD BE $1,652. AND THAT THEY WOULD GIVE ME 20% OFF ($330.). I SAID WHY WOULD I HAVE TO PAY ANYTHING FOR A DEFECTIVE PART? SHE SAID SHE DIDN'T KNOW IF IT WAS DEFECTIVE. I SAID IT IS. ALL SHE HAD TO DO IS GOOGLE TOYOTA CAMRY STICKY DASHBOARDS AND SHE WILL COME UP WITH A WHOLE LOT OF PEOPLE WITH THE SAME EXACT PROBLEM. SHE SAID SHE DOESN'T BELIEVE EVERYTHING SHE READS ON THE INTERNET. SHE ADMITTED TO ME THE DAY BEFORE THAT THERE WAS INDEED A PROBLEM. I INFORMED HER I WAS GOING TO GET IN TOUCH WITH TOYOTA AND SHE SAID "FINE". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  21. Steering, Vehicle speed control, Service brakes, Apr 18, 2014

    ON APRIL 12, 2014, AS THE CAR WAS BEING DRIVEN AT AROUND 30-35 MILES PER HOUR, I WAS APPROACHING A STOP SIGN AND BEGAN PRESSING DOWN ON THE BRAKES TO COME TO A STOP. AS I PRESSED ON THE BRAKES, THEY SEEMED NOT TO WORK. I HAD TO KEEP PUSHING DOWN ON THE BRAKES WITH FORCE TO FINALLY GET TRY TO GET THE CAR TO STOP, AT WHICH POINT THE BRAKE LIGHTS SENSOR, THE ABS SENSOR,AND THE VSC SENSORS ALL LIT UP ON THE DASHBOARD. AS I WAS TRYING TO GET THE CAR TO STOP, THE CAR BEGAN SWERVING AND I COULDN'T GET IMMEDIATE CONTROL OF THE CAR. THE CAR FELT AS THOUGH IT WAS SLIDING, THE STABILITY OF THE CAR WAS COMPROMISED. I HONESTLY THOUGHT I WAS GOING TO CRASH. ON APRIL 17TH, 2014,IN A SEPARATE INCIDENT, AS I WAS PULLING INTO A PARKING LOT, I BEGAN TO SLOW DOWN, ONLY TO APPLY MY BRAKES AND THEY APPEARED TO NOT WORK. ONCE AGAIN I HAD TO REALLY PUSH DOWN ON THE BRAKES FOR THEM TO FINALLY WORK. AGAIN, ALL OF THE LIGHTS LIT UP ON THE DASHBOARD (BRAKES, ABS, VSC). IT WAS ALSO DIFFICULT TO CONTROL THE CAR AND AGAIN, I FELT AS THOUGH I WAS GOING TO CRASH. *TR

  22. Engine, Apr 17, 2014

    APPROXIMATELY TOWARD THE END OF 2012 AND INTO 2013 WE STARTED TO NOTICE THAT THE ENGINE OIL LIGHT WAS COMING ON PERIODICALLY - ROUGHLY AROUND THE 65 - 70,000 MILEAGE POINT. WE BEGAN ADDING OIL, AND RE-CHECKING THE OIL AND FOUND THAT THE CAR WAS CONSUMING OIL AT A RATE OF ABOUT 1 QUART PER 2 WEEKS. I WOULD ESTIMATE BASED ON THE DISTANCE TO EMPLOYMENT THAT IT COMES TO ABOUT 1 QUART PER 600-700 MILES. A COUPLE TIMES THE ENGINE OIL DIP-STICK WAS ALMOST DRY & COVERED IN TAR - WHICH I HAD TO RUB VIGOROUSLY TO GET OFF AFTER ADDING OIL? NOW, WE KEEP CLOSE TRACK OF THE LEVEL. WE TOOK THE CAR INTO THE DEALER ON 5/31/13 AND THE DEALER HAD NO ANSWER FOR THE INCREASED OIL CONSUMPTION OTHER THAN TO VERIFY THAT WERE NO LEAKS OR OIL IN THE COOLING SYSTEM. *TT

  23. Service brakes, Apr 17, 2014

    BRAKES STARTED ACTING FUNNY AND MAKING STRANGE NOISES. I TOOK IT IN TO GET IT LOOKED AT AND WAS INFORMED THAT IT WOULD COST $3000 TO REPLACE THE ABS ACTUATOR AND THAT IF I DIDN'T, THE BRAKES COULD FAIL AT ANY TIME.

  24. Service brakes, Apr 16, 2014

    WHEN I WAS DRIVING AT APPROX. 45 MILES AND TRIED TO APPLY BRAKES TO STOP, I REALIZED THAT THE BRAKE PEDAL RESPONDED VERY SLOWLY AND ALMOST FAILED TO STOP PROPERLY ON NOVEMBER 25, 2013. I MANAGED TO BRING THE CAR TO TOYOTA DEALER SERVICES ON THAT DAY. THEY COULD NOT FIND ANYTHING WRONG. THEY RECORDED THAT C1202 STORED IN ECU, LOW BRAKE FLUID WARNING, ABS PUMP MOTOR OPERATION SUSPE TOPPED OFF BRAKE FLUID. I STARTED HEARING A CREAKING NOISE IN MARCH 2014 WHEN I STEPPED ON THE BRAKE. I BROUGHT THE CAR TO THE TOYOTA DEALER SERVICES ON APRIL 2, 2014. INITIALLY THEY COULD NOT FIND ANYTHING WRONG, HOWEVER, I INSISTED ON TESTING IT FURTHER. EVENTUALLY, THEY FOUND THAT THERE WAS A PROBLEM WITH AN ACTUATOR IN THE BRAKING SYSTEM. I HAD TO REPLACE THE ACTUATOR IN THE BRAKING SYSTEM AND WAS NOT COVERED BY A WARRANTY. I HAD TO PAY OVER $3300 INCLUDING TAX. AFTER UNDERSTANDING HOW AN ACTUATOR WORKS IN BRAKING SYSTEM, I BELIEVE THAT THE INCIDENT ON NOVEMBER 25, 2013 MUST BE CAUSED BY AN ACTUATOR ISSUE. I URGE TOYOTA TO RECALL THE ACTUATOR IN BRAKING SYSTEM FOR THE FOLLOWING REASONS. FIRST, EVEN TRAINED TECHNICIANS AT TOYOTA DEALER COULD NOT FIND AN ISSUE EASILY. THEY FINALLY FOUND IT AFTER THEY FAILED TWICE IN OUR CASE (IT TOOK NEARLY TWO DAYS). THOSE TECHNICIANS SHOULD BE INFORMED, SO THEY CAN DEAL WITH CUSTOMERS LIKE US QUICKLY AND PROPERLY. SECOND, A SIGN OF ACTUATOR PROBLEM CAN BE EASILY NEGLECTED. A CREAKING NOISE, WHICH CAUSED US TO BRING A CAR TO THE DEALER WAS PRETTY SUBTLE. THIRD A BRAKE FAILURE MAY LEAD FATAL CAR ACCIDENTS. I WAS VERY SCARED WHEN THE BRAKE ALMOST FAILED TO WORK. THIS MAY BE A LUCKY CASE SINCE I DID NOT HAVE A CAR ACCIDENT. *TT

  25. Service brakes, Apr 16, 2014

    APRIL 5, 2014' BRAKE ACTUATOR MALFUNCTION. THE VISUAL OF THIS PROBLEM OCCURRED ON THREE SEPARATE OCCASIONS WHILE DRIVING AT VARYING SPEEDS. ON EACH OCCASION THE EMERGENCY BRAKE LIGHT CAME ON AND WITHIN A FEW MINUTES MANY OF THE WARNING/EMERGENCY LIGHTS (ENGINE CHECK, ABS, VCS, BRAKE, ETC.) ON THE DASHBOARD CAME ON. THE BRAKES THEN BECAME VERY SPONGY TO THE POINT I HAD TO PRESS VERY HARD TO GET THE CAMRY TO STOP. IT COULD HAVE BEEN DISASTROUS IF I HAD HAD TO STOP TO AVOID A CRASH. AFTER THE FIRST OCCURRENCE, I TOOK THE CAMRY TO TEJAS TOYOTA TO HAVE IT CHECKED. THE DIAGNOSTIC INFORMATION FROM THE COMPUTER INDICATED NOTHING WAS WRONG. I WAS INSTRUCTED BY THE TOYOTA SERVICE MANAGER TO BRING IT IN WHILE IT WAS HAPPENING, IF POSSIBLE, SO THEY COULD SEE WHAT WAS GOING ON. ON APRIL 5TH, THE PROBLEM OCCURRED AGAIN AND WE DROVE IT DIRECTLY TO TEJAS. THE PROBLEM WAS STILL OCCURRING WHEN THEY CONNECTED THEIR COMPUTER TO CHECK THE VEHICLES ONBOARD COMPUTER. THEIR COMPUTER DIAGNOSED THE BRAKE ACTUATOR ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED, AND DUE TO THE FAULTY ACTUATOR, THE BRAKE PADS ON THE BOTH FRONT AND REAR HAD TO BE REPLACED AND THE BRAKING SYSTEM FLUSHED. THE COST OF THE ACTUATOR WITH LABOR TO INSTALL WAS OVER $3,500, TOTAL BILL ALMOST $4,200. TEJAS PERSONNEL DID A GREAT JOB REPAIRING THE PROBLEM AND GETTING THE VEHICLE BACK TO ME. I CALLED THE TOYOTA MAIN CUSTOMER SERVICE NUMBER AND SPOKE WITH ONE OF THEIR REPRESENTATIVES, [XXX]. HE CREATED CASE # 1404141818 AND I WAS INSTRUCTED TO FAX (NOT EMAIL BUT FAX) A COPY OF THE INVOICE I RECEIVED FROM TEJAS TO HIM. WHICH I DID. HE SPOKE TO THE HIGHER UPS IN TOYOTA AND CALLED ME BACK TODAY (4/16). TOYOTA MANAGEMENT DENIED IT WAS THEIR RESPONSIBILITY TO PAY THE REPAIR COSTS BECAUSE THE VEHICLE WAS PAST THE INITIAL WARRANTY PERIOD. I BELIEVE TOYOTA IS RESPONSIBLE DUE TO FAULTY DESIGN OF THEIR ACTUATOR. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT