2009 Toyota Camry
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 1,412 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Camry model years with reports.
Of the 2009 reports, 160 involved a crash and 22 involved a fire. 90 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Exterior lighting, brake lights, switchMar 7, 2012
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE PARK POSITION, OR THE VEHICLES BRAKE LIGHTS COULD BECOME INOPERATIVE.
INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 12V091000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Vehicle speed control, accelerator pedalOct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Campaign 09V388000 on NHTSA.gov
Representative owner complaints: structure
241 reports, newest first. Show all
Structure, Apr 19, 2019
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED DUE TO HEAT FROM THE SUNLIGHT. IN ADDITION, WHILE DRIVING AT NIGHT, A GLARE FROM THE DASHBOARD WOULD REFLECT ONTO THE WINDSHIELD, WHICH DISTRACTED THE CONTACT'S VIEW. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 154,000.
Structure, Mar 23, 2019
THE RUBBER BUTTON TO OPEN THE TRUNK MELTED, DOWN TO THE REAR BUMPER OF MY CAR (BLACK).
Structure, Engine, Jan 23, 2019, fire
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL IN A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 153,772.
Structure, Visibility/wiper, Oct 23, 2018
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING IN THE RAIN, THE WINDSHIELD FOGGED UP AND IMPAIRED THE CONTACT'S VISION. THE CONTACT STATED THAT THE DASHBOARD MATERIAL BECAME WORN OVER TIME DUE TO HEAT AND AFFECTED THE WINDSHIELD. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER STATED THAT A SPECIAL WARRANTY HAD JUST EXPIRED; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Structure, Oct 17, 2018
GLARE FROM DASHBOARD WHEN SUN SHINES ON IT THERE IS A WARRANTY ENCHANCEMENT PROGRAM WHICH EXPIRES AFTER TIME BUT THIS REMAINS HAZARD IF DASHBOARD IS NOT REPLACED
Structure, Aug 28, 2018
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED. TOYOTA OF LOUISVILLE (6514 DIXIE HWY, LOUISVILLE, KY 40258, (502) 276-0320) WAS CONTACTED AND STATED THAT THE VEHICLE WAS TOO OLD TO REPAIR THE DASHBOARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Structure, Aug 24, 2018
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND CAUSED A GLARE FROM THE SUN, WHICH OBSTRUCTED THE DRIVER'S VIEW. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 1808242592 WAS OPENED. THE MANUFACTURER ALSO INFORMED THE CONTACT OF AN UNKNOWN CLOSED MANUFACTURER RECALL FOR THE DASHBOARD FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Structure, Aug 10, 2018
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THERE WAS A STICKY RESIDUE AND A SHINY REFLECTION, WHICH IMPACTED THE DRIVER'S VISIBILITY. THE VEHICLE WAS TAKEN TO THOMPSON TOYOTA (1101 BUSINESS CENTER WAY, EDGEWOOD, MD 21040, (410) 679-1500) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE DEALER MENTIONED THAT THE VEHICLE WAS INCLUDED IN THE TOYOTA DASH MELTING, CRACKING WARRANTY EXTENSION (LSC ZE6) PROGRAM; HOWEVER, THE PROGRAM HAD EXPIRED. THE MANUFACTURER DECLINED TO AUTHORIZE THE DEALER TO COVER THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED HAVING THE DEALER REPLACE THE PART. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Structure, Other or unspecified, Jul 31, 2018
THE "DASH PANELS" OF MY CAR IS MELTING AND IT IS ALL STICKY, DUE TO THE HIGH TEMPERATURES, WHICH IS A DANGER BECAUSE IT CAN CAUSE A FIRE IN THE ELECTRICAL PARTS THAT ARE UNDER IT. I NEED YOUR IMMEDIATE INTERVENTION, SO THAT THE TOYOTA TAKES CHARGE OF CHANGING THIS PIECE FOR FREE AS IT IS A MANUFACTURING DEFECT
Structure, Other or unspecified, Apr 9, 2018
BOUGHT MY VEHICLE THIS YEAR AND NOTICED THE DASHBOARD MELTS AND IS SO STICKY. ATTEMPTED TO TAKE IT OFF BUT UNABLE TO.
Structure, Apr 7, 2018
SO MY DASHBOARD IS REFLECTIVE AND STICKY, I GO TO THE TOYOTA DEALER AND THEY SAY IT ISN'T THAT BAD, I THEN GO 6 MONTHS LATER AND FIND OUT MY WARRANTEE IS 26 DAYS OVER ITS EXPIRATION DATE.
Structure, Feb 19, 2018
TOYOTA CAMRY STICKY DASHBOARD MELTING DASHBOARDS TURN INTO SHINY GLARE DASHBORD. MY ENTIRE DASHBOARD HAS BEEN STICKY / TACKY FOR YEARS. I DO NOT KNOW WHY OR HOW IT GOT THIS WAY. IT ACCUMULATES DUST AND GRIME, AND I HAVE NO WAY TO PROPERLY CLEAN IT SINCE ALL TOWELS AND CLEANING CLOTHS, UNLESS EXTREMELY WET, GET CAUGHT ON IT, AND THEN IT ACCUMULATES FIBERS FROM THE CLEANING CLOTHS.
Structure, Feb 13, 2018
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A SUN GLARE REFLECTING OFF THE DASHBOARD. THE GLARE CREATED BLURRY VISION AND AN INABILITY TO SEE THE ROADWAY CLEARLY. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS MELTING AND VERY STICKY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. *TT *TR
Structure, Nov 25, 2017
TRUNK LEAKS DURING HEAVY RAINSTORMS. THERE'S MILDEW IN THE TRUNK SPACE, WHICH IS INFILTRATING THE CABIN AND I'M BREATHING IT IN. I'M CERTAIN THIS HAPPENS WHEN THE VEHICLE IS STATIONARY, BUT UNCERTAIN AS TO WHETHER IT HAPPENS WHILE THE VEHICLE IS IN MOTION. BELONGINGS THAT WERE LEFT IN THE TRUNK HAVE BEEN SOAKED THROUGH. THIS OCCURRED WHILE THE CAR WAS PARKED IN FRONT OF MY HOUSE ON A PUBLIC STREET. THIS HAS BEEN AN ONGOING PROBLEM FOR A FEW YEARS, SO THE DATE LISTED BELOW AS TO WHEN IT HAPPENED IS NOT A PINPOINTED DATE.
Structure, Visibility/wiper, Aug 14, 2017
I RECENTLY BOUGHT A USED 2009 CAMRY, WITH A MELTING DASHBOARD. THE CAR SALESPERSON TOLD ME IT'S JUST CLEANER, SO OF COURSE I BELIEVED THEM. ALTHOUGH, WHEN I GOT HOME I READ ALL ABOUT TOYOTA'S PROBLEM WITH MELTING DASHBOARDS. I AM VERY UPSET WITH THIS COMPANY'S INTERIOR MANUFACTURING. THERE IS AN INTENSE REFLECTION ON THE WINDSHIELD DUE TO THE STICKY DASHBOARD. THIS MAKES IT HARD TO SEE WHILE DRIVING.
Structure, Aug 14, 2017
I HAVE A 2009 TOYOTA CAMRY AND REALIZED THAT MY DASHBOARD IS BEGINNING TO MELT. THERE IS A VERY STICKY RESIDUE ON THE DASHBOARD AND IT WILL NOT COME OFF. I ALSO HAVE TRIED CALLING TOYOTA BUT HAVEN'T GOTTEN ANY WHERE WITH THE REPLACEMENT OF MY DASHBOARD. I WOULD JUST LIKE TO HAVE MY DASHBOARD REPLACED. IT ALSO CREATES A TERRIBLE GLARE IN THE DAY TIME AND IT OBSTRUCTS YOUR VISION. AT THIS POINT ITS A SAFETY CONCERN. WHEN WILL THEY REPLACE THESE DASHBOARDS???
Exterior lighting, Structure, Jun 30, 2017, fire
MY CAR WAS PARKED AT WORK IN MARCH, 2017. THE VEHICLE NEXT TO ME WAS A BMW SUV. ABOUT ONE HOUR AND FIFTEEN MINUTES LATER THE BMW BURST INTO FLAMES CAUSING FIRE DAMAGE TO MY VEHICLE. THE INSURANCE COMPANY FOR THE BMW HAS CLOSED THE CLAIM SAYING THE FIRE WAS NOT INTENTIONAL THEREFORE THEY ARE NOT PAYING ANYTHING FOR MY CLAIM. MY INSURANCE COMPANY IS PAYING FOR REPAIRS TO MY CAR, HOWEVER, I HAVE TO PAY THE DEDUCTIBLE AND COST OF A RENTAL CAR. AFTER THIS HAPPENED I SAW SEVERAL NEWS REPORTS OF BMW'S BURSTING INTO FLAMES AFTER BEING TURNED OFF FOR A WHILE. THEY SAID I WAS 0% AT FAULT (OBVIOUSLY), BUT IT DOES NOT SEEM FAIR THAT I HAVE TO PAY ANYTHING FOR THIS INCIDENT. ALL I DID WAS PARK MY CAR; MY CAR DID NOT HAVE ANY PROBLEMS WITH IT. I HOPE YOU WILL CONTINUE TO INVESTIGATE THIS PROBLEM. I FEEL SEVERAL INCIDENTS ARE FAR TOO MANY FOR BMW TO IGNORE. THEY CERTAINLY HAVE MORE MONEY THAN I DO. I HAVE PHOTOS, VIDEO, ETC.
Structure, Jun 18, 2017
DASHBOARD MELTING PRODUCING STICKINESS AND A GLARE ON WINDSHIELD
Structure, Visibility/wiper, May 16, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE DASHBOARD WOULD MELT DUE TO THE SUN'S REFLECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Exterior lighting, Structure, Apr 14, 2017
MY TRUNK IS LEAKING ON THE RIGHT SIDE DURING HEAVY DOWNPOURS. I WENT TO GET OUR FABRIC SHOPPING BAGS FROM THE TRUNK AND THEY WERE SOAKED. THE CAR IS SMELLING MUSTY, NOT GREAT FOR MY SINUSES AND ASTHMA. HEADLIGHT SEAL IS ALLOWING MOISTURE TO ENTER OR THE PLASTIC HAS BECOME POROUS. DURING A RECENT INSPECTION, THE HEADLIGHTS DID NOT PASS. WE PAID THE GAS STATION $32 TO CLEAN AND POLISH THE HEADLIGHTS TO PASS INSPECTION. THEY LOOKED GREAT AFTERWARDS AND PASSED INSPECTION. THEN MY HUSBAND TOOK THE CAR TO THE CAR WASH. NOW THE HEADLIGHT CASING IS CLOUDED AGAIN. I CAN SEE THE SOAP DRIPPINGS FROM THE CARWASH ON THE INSIDE OF THE PLASTIC. THE CAR IS PARKED ON THE STREET OR IN A DRIVEWAY, SINCE WE DON'T HAVE A GARAGE. THE VEHICLE WAS STATIONARY.
Structure, Apr 12, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING DURING THE DAYTIME, THE SUN CAUSED THE DASHBOARD TO MELT AND IT FELT STICKY WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE SUN CAUSED THE MELTED PART OF THE DASHBOARD TO PRODUCE A GLARE. THE CONTACT CALLED THE DEALER WHO STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Structure, Visibility/wiper, Apr 11, 2017, fire
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING 5 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM THE FRONT PASSENGER SIDE DOOR. THE CONTACT EXITED THE VEHICLE. THE FIRE DEPARTMENT WAS NOT CALLED AND THERE WAS NO FIRE REPORT. THERE WERE NO INJURIES. THE CONTACT DROVE THE VEHICLE AWAY FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V491000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Structure, Mar 17, 2017
THE INSIDE BOARD OF THE WAGON WITH THE SUN MELTS BECOMES STICKY AND THE LIGHT GOES DOWN AND I'M SCARED MAYBE I'M SCARED TO MAKE A SHORT CIRCUIT AND CATCH FIRE.
Structure, Aug 3, 2016
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED SEVERE MELTING. THE CONTACT STATED THAT A WARNING INDICATOR ILLUMINATED; HOWEVER, IT WAS NOT SPECIFIED. THE DEALER DIAGNOSED THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO INSUFFICIENT PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS NOT PROVIDED.
Structure, Jun 24, 2016
THE DASHBOARD OF MY CAR MELTS IN THE HEAT/HUMIDITY AND ALSO CAUSES A BRIGHT REFLECTION ONTO THE WINDSHIELD WHICH MAKES IT DIFFICULT TO SEE WHEN DRIVING ON A SUNNY DAY. IT HAPPENS WHEN IT IS SUNNY