2010 Toyota Camry
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 612 owner complaints filed for this model year. This is the 11th highest complaint count among 25 Camry model years with reports.
Of the 2010 reports, 101 involved a crash and 1 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Service brakes, hydraulicFeb 9, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 CAMRYS. THE LENGTH OF THE POWER STEERING PRESSURE HOSE ON VEHICLES EQUIPPED WITH THE 4-CYLINDER (2AR-FE) ENGINE MAY BE INSUFFICIENT, SUCH THAT THE GAP BETWEEN THE CRIMP ON THE PRESSURE HOSE AND THE BRAKE TUBE FOR THE LEFT REAR BRAKE MAY BE INSUFFICIENT. UNDER THESE CIRCUMSTANCES THE BRAKE TUBE MAY INTERFERE WITH THE CRIMP AND MAY WEAR AND THEN PERFORATE.
A BRAKE TUBE PERFORATION MAY RESULT IN BRAKE FLUID LEAKAGE. A LEAK IN BRAKE FLUID MAY IMPACT BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND, IF NECESSARY, DEALERS WILL REPLACE OR ADJUST THE BRAKE TUBE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 4, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V040000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Vehicle speed control, accelerator pedalOct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Campaign 09V388000 on NHTSA.gov
Representative owner complaints: other or unspecified
82 reports, newest first. Show all
Other or unspecified, Jul 14, 2017
SUN VISOR HAS DROPPED AND CAN FEEL SEPARATION ON SPINE OF VISOR.
Other or unspecified, Jul 13, 2017
I HAVE A 2010 TOYOTA CAMRY, AND THIS IS THE 3RD TIME I'M HAVING TO REPLACE THE VISORS IN THE CAR. THE LAST REPLACEMENT ONLY 3 YEARS AGO (JULY 2014). THE SPRINGS KEEP BREAKING, AND THE VISORS WILL NOT STAY UP NOR WILL THEY STAY ALL THE WAY DOWN. THEREFORE, IT IS OBSTRUCTING MY VISIBILITY WHILE DRIVING. I HAVE NEVER DRIVEN WITH MY VISORS DOWN. THE ONLY REASON I EVER PUT THEM DOWN IS WHEN I PUT A THIN LITTLE SHADE IN THE WINDSHIELD WHILE AT WORK. OF ALL THE VEHICLES I HAVE EVER OWNED, I HAVE NEVER HAD TO REPLACE VISORS, MUCH LESS 3 TIMES.
Other or unspecified, Jul 10, 2017
MY DASHBOARD HAS BECOME STICKY. IT APPEARS THAT IT IS MELTING.
Other or unspecified, May 16, 2017
DRIVER SIDE VISOR DOES NOT STAY UP BUT FALLS INTO VIEW OF DRIVER OBSTRUCTING VISIBILITY. TOYOTA RECALLED BUT IT RECURRED WITH 12 MONTHS. SERIOUS PROBLEM AS IT HAPPENS AT ALL SPEEDS, INCLUDING HIGHWAY SPEEDS. IT COST $200.00 TO REPAIR AND REPAIR WILL BE DELAYED FOR MANY CAUSING HAZARD ON HIGHWAY. TOYOTA ACKNOWLEDGED PROBLEM BY RECALL BUT ADVISES THAT THEY WILL FIX PROBLEM ONLY ONCE.
Other or unspecified, Visibility/wiper, Apr 3, 2017
PASSENGER SIDE SUN VISOR BROKEN.
Other or unspecified, Nov 5, 2016
ALTHOUGH WE DID NOT NOTICE IT AT FIRST, AS THE SUMMER WORE ON THE DASH BECAME MORE OF A PROBLEM. I WAS HEADED FROM NORTH CAROLINA TO OHIO FOR MY GRANDMOTHER'S FUNERAL WHEN I NOTICED THE PROBLEM WAS MORE THAN JUST A STICKY DASHBOARD. WHEN DRIVING AT NIGHT THE GLARE FROM THE DASHBOARD REFLECTS ON THE WINDOW CREATING A SIGNIFICANT HAZARD WHEN DRIVING. NOT EXACTLY AN IDEAL TIME TO FIND OUT THE CAR YOU HAD RECENTLY PURCHASED WAS BARELY DRIVE-ABLE AT NIGHT!
Other or unspecified, Visibility/wiper, Oct 27, 2016
"TAKATA RECALL" I HAVE A 2010 TOYOTA CAMRY. AUGUST 2016 I STARTED NOTICING THAT THE SUN VISOR ON THE DIVERS SIDE WAS SLIGHTLY RETRACTING BACK INTO POSITION (HALF POSITION). BY SEPTEMBER 2016, IT WAS NO LONGER RETRACTING AT ALL MAKING IT HARD FOR ME WHAT WAS GOING ON AROUND ME IN TRAFFIC. BY THE END OF SEPTEMBER 2016, THE VISOR IS COMPLETELY OFF.
Other or unspecified, Visibility/wiper, Oct 13, 2016
SUN VISORS WILL NOT STAY IN THE UP POSITION; IT AFFECTS MY VISUAL RANGE. DASH BOARD STICKY; LEAVE IN AREA WHERE TEMPERATURE REACHES OVER 115* F.
Other or unspecified, Nov 18, 2015
THE SUNVISOR ON BOTH SIDE FLOPS DOWN WHEN DRIVING ,L CALL MY DEALERSHIP THEY SAID THERE'S NO RECALL
Other or unspecified, Oct 21, 2015
I FEEL LIKE YOUR DEALERSHIP LIED3 SALES MEN HAS BEEN FIRED ON THE COUNT OF THIS SITUATION I DONT LIKE THE DEAL OR WARRANTY THATHAT WAS OFFERED DUE TO THE COLOR OF MY SKIN
Other or unspecified, Sep 23, 2015
THE DASH IS LIFTING IN THE SAME SUCH MANOR FROM OTHER RECALLS FROM OTHER VEHICLES THAT HAD THE RECALL AND I BELIEVE THIS SHOULD BE UNDER THAT RECALL AS FROM THE HEAT IT MAKE THE DASH START TO LIFT IN SPOTS
Power train, Other or unspecified, Engine, Sep 5, 2015
OUR TOYOTA CAMRY HAS BEEN MAKING EXTREMELY LOUD NOISES AND KNOCKING NOISES FOR OVER A YEAR NOW. KEEP GETTING TOLD OUR CAMRY IS NOT A RECALL BUT ALL THE OTHER TOYOTAS THAT HAVE THIS SAME PROBLEM HAVE BEEN SERVICED AND FIXED AND RECALLED OR A TSB BULLETIN HAS BEEN ISSUED.. JUST NOT OURS ? THIS IS RIDICULOUS. I WILL NEVER BUY ANOTHER TOYOTA EVER NOW.
Other or unspecified, Aug 17, 2015
THE DRIVER SIDE SUN VISOR (COMPARTMENT) WAS BROKEN AND FELL DOWN UNDER NORMAL USE. SINCE THE VISOR EDGE IS POINTING TO MY FOREHEAD DIRECTLY NOW AS I AM NOT ABLE TO PUT IT BACK TO ITS ORIGINAL POSITION, THIS IS GOING TO BE LIFE-THREATENING IN CASE OF A CAR CRASH OR ANYTHING LIKE THIS. CHECKED ON THE INTERNET, AND FOUND A LOT OF COMPLAINTS ON THE SAME ISSUE TOO. UNFORTUNATELY, THIS IS NOT UNDER ANY OF TOYOTA'S EXTENDED WARRANTY OR RECALL PROGRAMS. I STRONGLY BELIEVE THIS IS MANUFACTURING DEFECT AND SHOULD BE RECALLED BY TOYOTA. I WOULD REQUEST THAT PROPER ACTIONS BE TAKEN BEFORE THE ISSUE MANIFESTS ITSELF IN A HAZARDOUS SITUATION.
Other or unspecified, Visibility/wiper, Aug 3, 2015
THE DASH IS COVERED WITH A STICKY SUBSTANCE. IT WAS JUST AN ANNOYANCE BUT NOW IN THE SUNSHINE, IT GLARES BACK ON THE WINDSHIELD AND IS VERY HARD TO SEE. THERE HAS BEEN MORE THAN ONCE I HAVE HAD TO SLOW DOWN OR STOP BECAUSE I COULDN'T SEE.
Other or unspecified, Dec 1, 2014
2010 TOYOTA CAMRY XLE HAS A MELTING DASHBOARD DURING SUN EXPOSURE. THE DASHBOARD IS STICKY AND HAS A VERY SHINY SURFACE, MAKING DRIVING DIFFICULT DUE TO REFLECTIONS. THIS IS A SAFETY HAZARD! *JS
Other or unspecified, May 29, 2014
MY PHONE DOESN'T RECONNECT TO THE HEAD UNIT AFTER TURNING THE BLUETOOTH OFF AND THEN ON AGAIN (FROM STAND STILL AND DRIVING SITUATION). THE ONLY WAY TO RECONNECT THE PHONE IS BY TURNING THE CAR OFF AND BACK ON AGAIN.
Other or unspecified, Apr 1, 2014
COLD START NOISE
Other or unspecified, Sep 22, 2013
WHEN I OPERATE MY HEAT OR AIR CONDITIONING IN MY 2010 TOYOTA CAMRY I GET A STRONG SMELL OF SULFUR IN THE CABIN OF MY CAR. I OWNED MY CAR FOR 4 YEARS NOW AND THE PROBLEM STARTED ABOUT 3 YEARS AGO. NO ONE CAN TELL ME THE EXACT CAUSE OF THE PROBLEM.
Other or unspecified, Mar 15, 2011
2010 TOYOTA CAMRY HYBRID. CONSUMER STATES ODOMETER MALFUNCTION *TGW THE CONSUMER STATED WHEN THE VEHICLE WAS TAKEN TO THE DEALER THE ODOMETER READ 15,562 MILES AND WHEN THE VEHICLE WAS RETURNED IT READ 19,296 MILES.
Other or unspecified, Feb 23, 2011, crash
FRONT END SUPPORT BRACKET NOT WELDED TO FRAME SUPPORT. THIS PROBLEM REPORTED TO TOYOTA MOTOR SALES ON 08/29/10. THE VEHICLE WAS PURCHASED 08/25/10. I ALSO NOTIFIED THE DEALERSHIP OF THIS SAFETY DEFECT THE SAME DAY. THE VEHICLE WAS SOLD TO ME AS A CERTIFIED PRE-OWNED VEHICLE WITH NO ACCIDENT HISTORY. THE DEALERSHIP GAVE ME A CLEAN CARFAX HISTORY REPORT WHICH I HAVE ON HAND IF NEEDED. TOYOTA MOTORS SALES AND SOUTHEAST TOYOTA DEERFIELD FL. HAVE BEEN NOTIFIED AND E-MAILED PICTURES OF THIS PROBLEM. I HAVE NOT RECEIVED MUCH COOPERATION WITH THIS PROBLEM FROM THE MANUFACTURER OR DISTRIBUTOR. SOUTHEAST OFFERED TO BUY THE CAR BACK FOR $4212. THIS IS A 2010 TOYOTA CAMRY WITH 26777 MILES. THE CAR WAS INVOLVED IN AN ACCIDENT ON 04/12/10 IN SAVANNAH GA. LETTER ABOUT THE ACCIDENT IS ENCLOSED FROM SERVICE MGR. AS WELL AS PICTURES. I WANT TO INITIATE A CONSUMER COMPLAINT FOR DECEPTIVE TRADE PRACTICES AND DEFICIENCY IN SERVICE. UPDATED 03/10/11 *BF
Other or unspecified, Jul 8, 2010
2010 TOYOTA CAMRY. CONSUMER EXPRESSES DISCONTENT REGARDING TOYOTA RECALLS *TGW
Other or unspecified, Apr 2, 2010
S10 APPROPRIATE HANDLING RE TOYOTA VEHICLES SUDDEN ACCELERATION PROBLEM AND OTHER RECALL NOTICES PUBLISHED BY TOYOTA. *KB*ADDED INFORMATION 5 PAGES*CW THE CONSUMER STATED HE EXAMINED HIS RECENTLY PURCHASED VEHICLE AND HE FOUND IT VIRTUALLY IMPOSSIBLE FOR THE GAS PEDAL AND FLOOR MAT TO BECOME INTERMINGLED. THE CONSUMER STATED THE PROBLEM IS MUCH MORE SERIOUS THAN SHORTENING THEE GAS PEDAL AND REPLACING A FLOOR MAT AS INDICATED IN THE RECALL. *JB UPDATED 03/17/10 THE CONSUMER DID NOT STATE HE EXPERIENCED ANY PROBLEMS, BUT DUE TO THE NEWS REPORTS THE VEHICLE HAS BEEN GARAGED. UPDATED 04/06/10
Other or unspecified, Mar 15, 2010
2010 TOYOTA CAMRY. LOSS OF VALUE BECAUSE OF RECALLS. *TR
Other or unspecified, Mar 15, 2010
2010 TOYOTA CAMRY OWNER SCARED TO DRIVE VEHICLE DUE TO THE RECALL ABOUT THE ACCELERATOR PEDAL AND WOULD LIKE A REFUND. *KB
Other or unspecified, Equipment adaptive/mobility, Mar 10, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) FROM:[XXX] SUBJECT:TOYOTA COMMENTS: I RECALL A SIMILAR PROBLEM WITH MILITARY AIRCRAFT, IN WHICH THE ENGINEERS (MYSELF INCLUDED), COULD NOT ISOLATE A SYSTEM ERROR. IT WAS REPEATEDLY FIXED WITH NO SUCCESS. THE PROBLEM FELL DOWN TO A FIRMWARE ERROR, ON WHICH THE SOFTWARE WAS RUNNING. THE FIRMWARE LOGIC CODE WAS A THIRD PARTY PROVISION TO THE SYSTEM, AND NONE OF THE ENGINEERS HAD REAL ACCESS TO THE LOGIC CIRCUITRY. THE FIRMWARE TESTED FINE, AND RAN THE TEST CODE AS WELL, WITH NO ERRORS. IT WASN'T UNTIL THE SYSTEM WAS FULLY OPERATIONAL, THAT THE SYSTEM THREW THE ERRORS. SINCE IT WAS THE FIRMWARE THAT THREW THE ERRORS, NONE OF THE SENSORS OR ANY OF THE SYSTEM LOGS CAUGHT THE PROBLEM. THE VENDOR OF THE FIRMWARE "ASSUMED" IT WAS ALWAYS THE USER CODE "THE OEM" THAT WAS AT FAULT, AND ANY LOG WAS AIMED AT MONITORING THE SOFTWARE EXECUTION, AND NOT THE FIRMWARE PROCESSING. IN WATCHING THE MAJOR AUTO MANUFACTURER COME TO HIS KNEES, IT STRUCK ME AS TO HOW SIMILAR, THE SITUATION SEEMS IN THIS CASE, TO WHAT WE EXPERIENCED, IN THE AIR FORCE. PERHAPS THERE SHOULD BE SOME MODICUM OF CONSIDERATION TO THE FIRMWARE ARCHITECTURE IN YOUR INVESTIGATION, AND NOT JUST THE SOFTWARE. JUST A THOUGHT FOR YOU TO HAVE FUN WITH. DAVEC FROM NHTSA WEB SITE. *TR