2011 Toyota Camry
Problems, recalls and owner-reported issues
Visibility/wiper is the leading concern among 623 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Camry model years with reports.
Of the 2011 reports, 110 involved a crash and 7 involved a fire. 91 people were injured.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, front, control arm, lower armNov 13, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011 Toyota Camry vehicles manufactured March 8, 2011, to July 20, 2011. In the affected vehicles, the rubber boot on the front suspension lower arm ball joint may have been damaged during manufacturing. The damage could cause the boot to leak lubricant grease which could then cause the ball joint to wear and loosen prematurely.
A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect and replace the ball joint, free of charge. The recall began on December 16, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 14V732000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Representative owner complaints: service brakes
56 reports, newest first. Show all
Service brakes, Hydraulic, Exterior lighting, Jul 29, 2014
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE AT A STOP, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE STALLED WHILE ENTERING AN INTERSECTION. THE CONTACT ALSO STATED THAT THE ABS AND THE TRACTION WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE ABRUPTLY ACCELERATED WHEN THE ACCELERATOR PEDAL WAS APPLIED WITH FORCE. AFTER THE ACCELERATOR PEDAL WAS APPLIED TO THE FLOORBOARD, THE VEHICLE RESUMED NORMALLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 9/19/14*CN UPDATED 02/12/2015 *JS
Service brakes, Apr 7, 2014, crash
DURING WINTER PERIOD BELOW 30 DEGREES F IT IS NECESSARY TO APPLY A LOT OF PRESSURE TO BRAKE PEDAL, IT FEELS AS IF THE BRAKES ARE NOT APPLYING PROPERLY. THIS RESULTED IN SNOWY CONDITION THE CAR SLID AND RESULTED IN ACCIDENT. THIS HAS OCCURRED MULTIPLE TIMES, IN COLD WEATHER. *TR
Power train, Vehicle speed control, Service brakes, Mar 9, 2014
NEW BRAKES WERE PUT ON MY CAR ON 11/23/13. A SHORT TIME LATER, I WAS APPROACHING A RED LIGHT AND BEGAN TO SLOW DOWN. UPON DOING SO THE ABS SYSTEM KICKED IN AND WHEN I APPLIED MY FOOT TO THE BREAKS THEY WOULD NOT WORK. AS I APPROACHED THE INTERSECTION, I MADE A SHARP RIGHT 90 DEGREE TURN TO AVOID GOING THROUGH THE RED LIGHT AS THE VEHICLE WOULD NOT STOP AND I WOULD HAVE BEEN IN A TERRIBLE ACCIDENT. THE ROAD WAS NOT WET BUT IT HAD RAINED EARLIER IN THE DAY AND THE ROAD WAS DRY. I RETURNED VEHICLE TO DEALER AND WAS TOLD THEY COULD NOT REPEAT THE SITUATION AND EVERYTHING WAS OKAY. THEY TOLD ME THAT EVEN IF THE ROAD IS DRY ONCE IT RAINS, THE ROAD CAN STILL HAVE PARTICLES ON IT THAT CAUSE THE ABS TO KICK IN. THIS CONTINUED TO HAPPEN INTERMITTENTLY ABOUT ONCE A MONTH. IN THE PAST MONTH, IT HAS HAPPENED EVERY FEW DAYS. MY SON WAS DRIVING THE CAR IN LATE FEB. AND HE WENT OVER A VERY SMALL PILE OF LEAVES THAT WOULD NOT WARRANT THE ABS TO KICK IN. HE TOO WAS ALMOST INVOLVED IN A WRECK. CAR WENT BACK TO DEALER BUT DEALER CAN FIND WHAT WAS WRONG. THE ABS SEVERELY REACTS WHEN IT SHOULD NOT BE DOING SO. THE ABS IS ENGAGING WHEN IT SHOULD NOT BE DOING SO. IF ONE GOES OVER A ROAD THAT IS BARELY WET OR A SMALL PATCH OF DRIVE LEAVES, AS I DID THE OTHER NIGHT, THE ABS KICKS IN AND LOCKS UP THE CAR. WHEN I TOUCH ON THE BREAKS LIGHTLY COMING TO A STOP, THERE ARE NO BREAKS AND THEN THEY SUDDENLY GRAB REALLY HARD. BREAKS FEEL LIKE AIR IS IN THE LINE. THIS DID NOT OCCUR UNTIL THEY PUT NEW BREAKS IN MY CAR AT 30,000 MILES. IN ADDITION, THE TRANSMISSION IS WHINING, SHIFTING ROUGHLY AND NOT SHIFTING WHEN IT IS SUPPOSED TO. MY VEHICLE HAS BEEN AT THE DEALERSHIP FOR OVER A WEEK AND THEY SAID THEY WILL BE KEEPING IT AT LEAST UNTIL THIS COMING WED. WHEN A TOYOTA FIELD INSPECTOR WILL BE COMING TO INSPECT THE CAR. *TR
Steering, Service brakes, Feb 19, 2014
ABS INDICATOR AND SLIP INDICATOR LIGHTS CAME ON. TOOK IT TO THE DEALER AND WAS TOLD THAT MY ABS ACTUATOR/STEERING ANGLE SENSOR NEEDS TO BE REPLACED AT A COST OF 3400.00. I ONLY HAVE 21000 MILES ON THE CAR. I WAS WONDERING IF THERE ARE OTHER 2011 CAMRY'S WITH THIS PROBLEM. *TR
Service brakes, Nov 4, 2013, crash
DRIVING DOWN RD WENT TO BRAKE WOULDN'T STOP STEERING THREW US IN A DITCH-FIELD HIT A SIGN STILL COULD NOT STOP. *TR
Service brakes, Sep 24, 2013
THE BRAKES WERE MAKING NOISE. TOOK IN THE CAR TO A LOCAL AUTOMOTIVE BRAKE SHOP AND THEY SAID THE REAR BRAKES WERE HANGING UP. THE RIGHT REAR BRAKE PADS WERE DISCOLORED. THE RIGHT REAR CALIPERS HAD BLACK MATERIAL ON THE INSIDE NEXT TO THE PADS. THE PADS AND CALIPERS ON BOTH REAR TIRES WERE REPLACED. YOU CAN TELL THE DIFFERENCE AFTER THE WORK WAS COMPLETED. *JS
Vehicle speed control, Service brakes, Sep 22, 2013, crash
I WAS SLOWLY PULLING INTO A PARKING SPACE ADJACENT TO THE PUTTING GREEN AT MY CONDOMINIUM. MY FOOT WAS ON THE BRAKE PEDAL WHEN THE CAR SUDDENLY SURGED FORWARD, JUMPED THE CURB, AND HIT A CONCRETE BENCH PLACED AT THE EDGE OF THE GREEN. THE BRAKE DID NOT WORK. THE IMPACT WAS SO FORCEFUL IT DESTROYED THE BENCH, AND THE CAR HAD TO BE JACKED UP TO GET IT OFF A LARGE PIECE OF CONCRETE. THANK GOODNESS THE GOLFER WAS NOT CLOSE TO THE CAR. THE CAR WAS SUBSEQUENTLY REPAIRED FOR $2,410.58 IN DAMAGES. BEING AFRAID THAT THIS "SUDDEN ACCELERATION" WOULD OCCUR AGAIN, I TRADED THE CAR IN FOR A DIFFERENT BRAND. BECAUSE OF "FRAME DAMAGE" (WHICH GOES TO SHOW THE FORCE AND SPEED OF IMPACT), I ONLY RECEIVED $10,000 FOR MY TRADE-IN INSTEAD OF THE $14,000 BLUE BOOK/EDMUNDS/NADA VALUE.
Service brakes, Jul 22, 2013
DRIVING ON THE FREEWAY AND APPLYING BRAKES THERE IS A STRONG PULSING AND VIBRATION IN THE CAR AND MAKES SLOWING DOWN UNSTABLE. BRAKES WERE JUST CHECKED AND ARE FINE ACCORDING TO THE DEALER. SINCE CAR WAS NEW, THERE IS A LOUD KNOCK THAT DEALER SAYS IS ABS SYSTEM RESETTING WHEN YOU START CAR. ALSO TIRES WEAR OUT MUCH TOO FAST WHICH DEALER SAYS IS A COMMON PROBLEM WITH CAMRY SE DUE TO TUNING OF SUSPENSION, AS WELL HAS CAUSING RAPID WEARING OF BRAKE ROTORS. *TR
Wheels, Service brakes, Jun 2, 2013
I EXPERIENCED A SITUATION WITH BRAKE NO RESPONSES AFTER I STEP BRAKE SEVERAL TIMES AND FELT LIKE CAR ACCELERATING ON MAY 19TH, SUNDAY AFTERNOON ON A HIGHWAY WITH CAMRY 2011. IT WAS RAINING AND THE DEALER CUSTOMER SERVICE TOLD ME IT COULD HAPPEN??. THE DEALER CHECKED THE DATA AND LET A FIELD TECHNICIAN CHECKED, THEN TOLD ME WHEN I WAS TRYING TO PUMP THE BRAKE TO REDUCE SPEED, THE CAR SMARTLY LET THE ABS SYSTEM ENGAGED IN TO AVOID LOCKING THE WHEEL, WHICH IS THE REASON WHAT I WAS FEELING BRAKE DID NOT RESPONSE AND ACCELERATING. BUT I ACTED SO QUICKLY TO TURN THE CAR ONTO THE HIGHWAY CURB TO AVOID CRASH INTO THE FRONT CAR, AFTER SEVERAL DAYS CHECK THE DEALER CONFIRMED WITH ME THE CAMRY FUNCTIONED NOTHING WRONG AND IT WAS NOTHING TO DO WITH THE QUALITY RECALL REGARDING THE TOYOTA ACCELERATOR ISSUE! MAYBE IT IS TRUE, BUT AT LEAST THEY DID NOT CONVINCE ME WHY BRAKES SYSTEM DID NOT WORK ONCE ABS ENGAGED. I THINK THERE MUST BE A BUG IN THE ELECTRONIC DEVICE ABS SYSTEM CAUSING BRAKES NO PRESSURE NO RESPONSE AT ALL DURING THAT CRITICAL MOMENT. HOW DEALER CAN NOT FIND ANYTHING WRONG LIKE THAT IN MY CAMRY 2011 ?? *TR
Air bags, Vehicle speed control, Service brakes, Jan 16, 2013, crash
VEHICLE WAS BEING DRIVEN ON A DIRT ROAD, GOING AROUND A CORNER, THE VEHICLE DID NOT SLOW DOWN AND WENT OFF THE ROAD AND SKIDDED ALONGSIDE THE ROAD FOR ABOUT 30 FT. THE VEHICLE THEN HIT A FEW SMALL STUMPS, STILL WITHOUT SLOWING DOWN, AND FINALLY SLAMMED INTO A LARGE TREE. THE IMPACT IN WHICH THE CAR HIT THE TREE WAS SO STRONG THAT THE BACK END OF THE CAR ROSE UP INTO THE AIR AND STAYED IN THAT VERTICAL POSITION. ONLY THE TAIL LIGHTS WERE STILL VISIBLE FROM THE ROAD AFTER THE CAR SLAMMED INTO THE TREE AND STOPPED. IF THE TREE HADN'T BEEN HIT, THE CAR WOULD HAVE CONTINUED DOWN THE HILLSIDE INTO THE BOTTOM OF A RAVINE, ABOUT ANOTHER 40 FT. THE ENTIRE FRONT DRIVERS SIDE WAS SHOVED ALMOST TO THE WINDSHIELD AND NOT ONE OF THE AIRBAGS DEPLOYED. THE ENTIRE DRIVERS SIDE OF THE MOTOR AND HOOD WERE DESTROYED, THE BATTERY WAS CRUSHED AND LEAKING ACID EVERYWHERE AND WAS SITTING BEHIND THE FRONT TIRE AND THE HOOD WAS "V" SHAPED AND PUSHED INTO THE WINDSHIELD. THERE WERE NO SKID MARKS SO CLEARLY THE BRAKES WEREN'T FUNCTIONING PROPERLY EITHER, ALSO THE SPEED IN WHICH THE VEHICLE WENT INTO THE TREE SHOWS THAT THE ACCELERATION WAS FAULTY BECAUSE THE VEHICLE WOULDN'T SLOW DOWN. THE DRIVERS FACE SLAMMED INTO THE STEERING WHEEL AND BROKE HER NOSE AND RECEIVED A POSSIBLE CONCUSSION BECAUSE THE AIRBAGS FAILED TO DEPLOY, ALONG WITH NUMEROUS BRUISES AND SCRATCHES. THE DAMAGE IS SO SEVERE THAT THE CAR IS A TOTAL LOSS BUT STILL WE ARE LEFT WONDERING WHY THE AIRBAGS DIDN'T GO OFF. IF THE DRIVER HADN'T BEEN WEARING HER SEATBELT, IT IS VERY LIKELY THAT SHE WOULD HAVE BEEN THROWN STRAIGHT THROUGH THE WINDSHIELD AND IT WOULD HAVE BEEN A FATALITY. WE HAVE PICTURES OF THE VEHICLE AND THE SCENE OF THE ACCIDENT TO SHOW JUST HOW SERIOUS AND DANGEROUS THIS IS. WE WOULD LIKE TO HAVE ANSWERS AS TO WHY A VEHICLE WITH SUCH HIGH CRASH TEST RATINGS WOULD FAIL TO PROVIDE ADEQUATE SAFETY TO THE DRIVER. *TR
Service brakes, Engine, Jan 3, 2013, crash
THERE WAS A LOUD ENGINE RUNNING ALL OF SUDDEN AND THE CAR TOOK OFF BY ITSELF. IT WAS VERY QUICK SPURT OF ACCELERATION AND SLAMMING ON BRAKE DID NOT SLOW DOWN THE CAR. THE CAR WAS TOTALLY UNCONTROLLABLE. THE CAR RAN OVER SIDE WALK AND RAMMED INTO THE SCHOOL FENCE. MY CAR WAS TOTALED. IT WAS TOYOTA'S "SUDDEN ACCELERATION" DEFECT HAPPENED TO ME. *TR
Service brakes, Dec 10, 2012
A VERY VERY BAD BURNING SMELL IS COMING FROM THE BRAKES. I SMELL IT EVERYTIME I GET OUT OF MY CAR. STARTED A FEW WEEKS AGO. *TR
Vehicle speed control, Service brakes, Dec 7, 2012
THIS HAS HAPPENED SEVERAL TIMES IN VIRTUALLY IDENTICAL SCENARIOS BUT THE MOST RECENT WAS AS FOLLOWS: I WAS DRIVING IN MODERATELY HEAVY TRAFFIC ON A THREE LANE DIVIDED STREET WITH TRAFFIC SIGNALS. TRAFFIC WAS FLUCTUATING BETWEEN "STOP & GO" AND APPROXIMATELY 30 MPH. AFTER A TRAFFIC LIGHT TURNED GREEN, I BEGAN ACCELERATING AT A RELATIVELY RAPID PACE WHEN A VEHICLE CUT DIRECTLY IN FRONT OF ME AND BRAKED. I IMMEDIATELY STEPPED ON THE BRAKE BUT FELT A TREMENDOUS AMOUNT OF RESISTANCE FROM THE PEDAL AND THE CAR WAS BARELY ABLE TO STOP IN TIME TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I NOTICED THAT AS I WAS ATTEMPTING TO BRAKE, THE ENGINE WAS STILL REVVING AT A HIGH RATE FROM THE ACCELERATION ATTEMPT. IT SEEMS THAT THERE IS SOME TYPE OF PROBLEM WITH THE BRAKING SYSTEM WHEREBY IF THE ENGINE IS REVVING THE BRAKE WILL FAIL EVEN IF THE ACCELERATOR PEDAL IS NO LONGER BEING PRESSED. A VERY IMPORTANT DETAIL IS THAT EACH TIME THIS HAS HAPPENED IT HAS BEEN WITHIN THE FIRST FEW SECONDS OF A QUICK ACCELERATION FROM A COMPLETE STOP OR A CRAWL. I HAVE NEVER HAD THIS PROBLEM WHEN TRYING TO STOP FROM A NORMAL SPEED. *TR
Service brakes, Oct 18, 2012
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT AS THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR TIRES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE REAR DRIVER'S SIDE BRAKE PAD HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WOULD NOT BE REPAIRED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Service brakes, Sep 3, 2012
I WENT IN TO DO THE LAST FREE OIL CHANGE I HAD WITH TOYOTA AND THEY CAME IN AND TELL ME THEY CAN'T LET ME DRIVE MY CAR IT IS NOT SAFE AS ONE BRAKE PAD IS TOTALLY WORN AND THE OTHER ISN'T AND SHOWS NORMAL WEAR AND TEAR SO I ASK HOW THAT HAPPENS AND THEY SAY THE BRAKE WAS STUCK AND PAD WORE OUT BECAUSE I DRIVING AROUND WITH A BRAKE ON THE LEFT SIDE OF MY CAR WHICH WAS STUCK DOWN ALL THE TIME WHICH IS WHY IT WORE AT THE TIME I BROUGHT IT IN IT WAS NOT STUCK THIS WAS MY BACK BRAKES. ONE MORNING ON THE WAY TO WORK I HAD TO QUICKLY GO INTO THE LANE NEXT TO WHERE I WAS DRIVING BECAUSE A WOMAN WHO WAS ON THE PHONE CAME INTO THE LANE I WAS IN I TRIED TO SLOW DOWN MY CAR NOT TO HIT THE PERSON IN FRONT OF ME AND THE CAR WAS PULLING TOWARD THE LEFT WHICH WAS THE BRAKE THAT WAS NOT WORKING I WAS LUCKY I GOT CONTROL OF CAR NO ACCIDENT. AFTER BEING TOLD I HAD A STUCK BRAKE WHAT HAPPENED THAT MORNING MADE MORE SENSE TO ME. TOYOTA FEELS THIS IS NORMAL ONE BRAKE PAD TOTALLY WORN THE OTHER SHOWING NORMAL WEAR A STUCK BRAKE THAT IS NOT NORMAL. THAT IS A DEFECT IN THAT BRAKE. I HAVE WRITTEN AND EMAIL TOYOTA SPOKEN TO SOMEONE IN DEALERSHIP THEY SAY THIS IS NORMAL. I WAS LUCKY IT WAS ONLY ONE BRAKE THAT STUCK. TOYOTA HAS TO TAKE OWNERSHIP OF THE PROBLEM BEFORE SOMEONE GETS HURT . *TR
Service brakes, Aug 13, 2012
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE OIL CHANGE WHEN THE MECHANIC ADVISED THAT THE BRAKES WERE DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 23,706 AND THE CURRENT MILEAGE 24,000.
Power train, Service brakes, Engine, Jul 17, 2012
EVERY TIME I RELEASE OR PUSH ACCELERATION MORE THAN 50 MILES CAR GETS PULSE.(EXAMPLE : GENERATOR MOVE FORWARD AND BACKWARD EVERY TIME PISTON GOES UP AND DOWN) I FELL LIKE ENGINE WILL DROP. REPRODUCE STEPS : DRIVE CAR AT ABOUT 60 MILES/HR ON GOOD ROAD SO YOU CAN FEEL PULSE. NOW WE WANT KEEP SPEED 60 MILES SO WE WILL PRESS PEDAL TO MAINTAIN SPEED NOW AS SOON AS YOU WILL REMOVE PEDAL YOU WILL FEEL PULSE. NOW, YOU REMOVED PEDAL SO SPEED GOING DOWN SO AS SOON AS YOU TRYING TO MAINTAIN SPEED YOU WILL FELL PULSE AGAIN. REPRODUCE RATE ABOUT 85%. I AM HAVING THIS PROBLEM SINCE AUGUST 2011. I HAD PUT MY CAR AT TOYOTA DEALER MORE THAN 5 TIMES AND THEY ADMIT THAT THEY ARE NOT FEELING THIS PULSE. THAN I PUT CASE TO NCDS FOR REVIEW. BUT TOYOTA RESET MY COMPUTER RIGHT BEFORE INSPECTION SO NCDS PERSON DIDN'T TEST DRIVE AND REFUSE MY CASE. AT TIME OF CASE, ONE TECHNICIAN FROM CHICAGO ADMIT THIS PROBLEM IN SOME DIFFERENT DIRECTION LIKE THIS PULSE IS NORMAL(WHICH IS VERY SCARY). ITS DEPEND ON WHERE YOU DRIVING (ITS EASY TO REPRODUCE IN HWY, I ALSO FEEL IN CITY TO BUT THEY TOLD ME THAT ITS CHANGING GEAR SO IT'S NORMAL) ITS DEPEND ON DRIVER( I TOLD HIM TO DRIVE AND FIX THIS ISSUE IF I AM NOT GOOD DRIVER). NOW THIS IS VERY SIMPLE ANSWER FOR TOYOTA TO GIVE YOU CUSTOMER AND REJECT CASE. ONCE THEY RESET COMPUTER OF MY CAR THEY TOLD ME TO WAIT TILL CAR COMPUTER LEARN DRIVER PATTERN. I WAIT 2MONTH , 1500 MILES. I ALSO ASK THEM THAT HOW LONG ? HOW MANY MILES ? BUT THEY TOLD ME THAT IT'S DEPEND ON DRIVER. THEY ALSO TOLD ME THAT IF ANYTHING WRING WE WILL HAPPY TO HELP IF ANYTHING WRONG IN ENGINE/TRANSMISSION. I ALSO DECIDE TO GO COURT BUT IF THEY ARE GOING TO INSPECT MY CAR AGAIN THEN THEY WILL ADMIT THAT NOTHING HAPPENED. SO, PLEASE HELP ME FOR THIS PROBLEM I SPEND 24000 DOLLAR. I DESERVER BETTER ANSWER THAN THIS ABOVE CRAZY ANSWER. *TR
Suspension, Service brakes, Hydraulic, Wheels, Jun 16, 2012
VIBRATION @ VARIOUS SPEEDS: 10/7/10 (MGE 16): PURCHASED (MISCONSTRUED VIBRATION FOR ROAD CONDITIONS). 10/8/10 (MGE 49) ALL SPEEDS, BROUGHT TO DEALER. PER DEALER: FLAT SPOTS ON TIRES DUE TO CAR SITTING TO LONG. SOLUTION: OVER-INFLATE & INSTRUCTED TO DRIVE. ALSO, DISC WERE OUT OF ROUND. 10/11 (MGE 89) DISCS SERVICED, VIBRATION STILL PRESENT. DEALER DENIES PRESENCE. 11/15 (MGE 975) DEALER ACKNOWLEDGES VIBRATION, TIRES REPLACED, VIBRATION STILL PRESENT @ HIGHWAY SPEEDS. 2/19/11 (MGE 5160) 5K MAINT., VIBRATION STILL PRESENT, CAR PULLING LEFT WHEN BRAKING/ACCELERATING. SERVICE REP CLAIMS TO HAVE DRIVEN THE CAR IN ADDITION TO MECHANIC. DENIED PRESENCE OF VIBRATION, EXACT QUOTE "IT DRIVES LIKE A CAMRY". 2/21/11: CAR HIT IN REAR DRIVER TIRE, WHEEL ASSEMBLY REPLACED, NEW RIM, NEW BUMPER NEEDED. NO CHANGE IN VIBRATION, STILL PRESENT AT HIGHWAY SPEEDS. 7/12 (MGE 10127) 10K MAINT., VIBRATION STILL PRESENT. AGAIN DEALER DENIES PRESENCE OF VIBRATION. 11/4 (MGE 15355) 15K MAINT. ADVISED VIBRATION STILL PRESENT. AGAIN DEALER DENIES PRESENCE OF VIBRATION. 3/22/12 (MGE 19973) 20K MAINT., VIBRATION STILL PRESENT, NOW SEVERE PULSE WHEN BRAKING. PULSE ACKNOWLEDGED, ROTORS RESURFACED. AGAIN DEALER DENIES PRESENCE OF INITIAL VIBRATION. 06/8 (MGE 24949) VIBRATION NOW FELT AT LOWER SPEEDS DS 50+ W/ INCREASES INTENSITY WITH SPEEDS & @ 19-25 MPH. PER DEALER UNABLE TO VALIDATE LOW SPEED, BUT NOTED SLIGHT PULSE AT HIGHWAY SPEEDS. DEALER CALLED FACTORY REP. 6/10: DEALER ADVISED THEY WENT OVER CAR'S HX WITH REP, NO FURTHER ACTION, TIRES TOO WARN TO EVALUATE. (LF UNEVEN WEAR; OTHER 3 OK). INSTRUCTED TO BUY TIRES FOR EVAL. 6/12 (MGE 25087): CALLED TOYOTA; CASE # 1206120145. 6/13/12 TOYOTA REP ADVISED DO NOT WARRANTY TIRES, FACTORY REP CAN'T ASSESS W/DEFECTIVE EQUIPMENT. BUT, CALL DEALER TO SEE IF TEMP TIRES COULD BE USED FOR EVAL SINCE COMPLAINT WAS NOTED UPON TAKING OWNERSHIP. IMMEDIATE OPTIONS: WAIT FOR DEALER RESPONSE, BUY TIRES TO SEE IF THE VIBRATION IS PRESENT OR CONTACT BRIDGESTONE. *JB
Service brakes, May 11, 2012, crash
TL* THE CONTACT OWNS 2011 TOYOTA CAMRY. THE CONTACT WAS DRIVING UPHILL AT 20 MPH AND APPLIED THE BRAKES, BUT THE BRAKES DID NOT RESPOND. THE CONTACT CRASHED INTO A FENCE AS A RESULT. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT FREQUENTLY, HE WOULD HAVE TO DEPRESS THE BRAKES ABRUPTLY AND WITH TWO FEET BEFORE THE VEHICLE WOULD RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE DEALER WAS UNABLE TO DETERMINE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 5,000
Service brakes, Hydraulic, Vehicle speed control, Feb 27, 2012, crash
I WAS RETURNING HOME FROM THE MALL IN POTTSVILLE, PA. I DROVE DOWN THE ROADWAY NEXT TO THE MALL TO THE STOP SIGN. I WAS ABLE TO STOP THE CAR AT THAT TIME. I PROCEEDED TO TURN TO THE LEFT OUT THE DRIVEWAY OF THE MALL. THE DRIVEWAY OF THE MALL IS PRETTY LONG AND ON A STEEP HILL. I ATTEMPTED TO APPLY MY BRAKES AT THE TOP OF THE HILL. THERE WAS PRESSURE ON THE BRAKE BUT NOTHING HAPPENED. THE CAR CONTINUED TO ACCELERATE FORWARD. I DIDN'T WANT TO CONTINUE DOWN THE STEEP HILL KNOWING THE BRAKES WEREN'T WORKING AND CRASH INTO THE VAN AT THE BOTTOM OF THE HILL SO I DECIDED TO TURN TO THE RIGHT SHARPLY ON A DRIVE THAT CURVED AROUND TO A NEIGHBORING STORE NEXT TO THE MALL (GOING ALMOST BACK UPHILL AT THIS TIME). STILL NO BRAKES SO I DECIDED TO HIT THE CURB TO STOP THE VEHICLE AND PREVENT HITTING ANY OTHER VEHICLE. WHAT IS EXTREMELY ODD IS THAT EVEN THOUGH MY FOOT WAS NOT ON THE ACCELERATOR AND WAS ON THE BRAKE PEDAL AND I TURNED SHARPLY AND GOING SLIGHTLY UPHILL THERE WAS NO CHANGE IN THE ACCELERATION OF THE CAR. I HAD NO CHOICE BUT TO HIT THE CURB TO STOP THE CAR. I PUT THE CAR IN REVERSE AND BACK OFF OF THE CURB. I PROCEEDED DOWN THE HILL AGAIN. STILL NO BRAKES. I COULD FEEL THE PRESSURE ON THE BRAKE PEDAL BUT THE BRAKES JUST DIDN'T WORK. I HAD TO TURN THE CAR TO THE RIGHT AND HIT THE CURB AGAIN NEXT TO THE LANE I WAS IN. SO WHEN THERE WAS NO TRAFFIC AND THE LIGHT AT THE BOTTOM OF THE HILL TURNED GREEN I PROCEEDED DOWN THE HILL AND TURNED RIGHT ONTO RT 61 S. I IMMEDIATELY TRIED THE BRAKE AGAIN AND NOTHING. SO IN ORDER TO STOP THE CAR I APPLIED THE EMERGENCY BRAKE. THIS OF COURSE CAUSED THE CAR TO SPIN BUT AT LEAST THE CAR STOPPED. I PUT THE CAR IN NEUTRAL AND THEN USED THE CLUTCH LESS SHIFTING TO CONTROL THE SPEED OF THE CAR AND RETURNED HOME. TOYOTA HAS RETAINED AN INSPECTOR TO INSPECT THE CAR TODAY AT THE DEALERSHIP TODAY 2/27/12. *TR
Service brakes, Hydraulic, Vehicle speed control, Feb 9, 2012, crash
THE DRIVER WAS IN PARKING LOT OF REHAB CENTER PICKING UP PATIENT AND SAYS THE CAR LOST CONTROL GOING 6 MILES PER HOUR RAN INTO THE REHAB CENTER INCURRING OVER $10,000 IN DAMAGES TO THE CAR NOT INCLUDING DAMAGES TO THE REHAB CENTER FRONT GLASS DOOR. THE 2011 TOYOTA CAMRY PURCHASED IN SEPTERMBER OF 2011 NEW FROM THE LOT AT MECHANICSVILLE VA TOYOTA DEALERSHIP. WE CALLED THE TOYOTA MAIN OFFICE AND THEY SENT OUT A REPRESENTITIVE FOR INSPECTION OF THE CAR ON JANUARY 26TH OR 27TH 2012 PRIOR TO ANY WORK BEING DONE TO REPAIR THE CAR. WE HAVE NOT HEARD BACK FROM TOYOTA AS IT TAKES UP TO 30 DAYS. THE CAR IS CURRENTLY UNDER FULL REPAIR FROM THE COLLISION. *TR
Service brakes, Hydraulic, Power train, Vehicle speed control, Dec 16, 2011
AT LOW SPEED (15-39 MPH), THE TRANSMISSION SHIFT ROUGHLY. THE CAR WAS EITHER PULLED BACK (1) BY THE ENGINE OR JUMPED (2,WHILE MY FOOT ON THE BREAK PEDAL) DURING THE DOWN SHIFT. THE PULLING BACK (1) GIVES THE SAME EFFECT AS USING ENGINE BREAKING IN THE MANUAL TRANSMISSION. BASED ON THE SIGNS THAT I HAVE SEEN ON INTERSTATE, STATE LAWS (IN SOME STATES) PROHIBIT DRIVER TO USE ENGINE BREAKING. THE JUMPING (2) WAS VERY BAD. THE CAR NEEDED APPROXIMATELY 3-10 FEET MORE TO STOP DUE TO THE UNPREDICTABLE JUMPING BEHAVIOR. WELL 3-10 FEET DOES NOT SEEM TO BE A LOT BUT LET SAY IF YOU ARE 1 FOOT AWAY FROM RUNNING OVER A LIVING THING.......... THIS PROBLEM HAVE HAPPENED SINCE I BOUGHT THE CAR NEW AND THEY STILL BE A SERIOUS PROBLEM. I HAVE BEEN DRIVEN ABOUT 10-20 CARS (INCLUDING RENTALS) BUT I HAVE NEVER EXPERIENCED THE JUMPING (2, WHILE MY FOOT ON THE BREAK PEDAL) UNTIL I BOUGHT THIS CAMRY. AFTER READING THE REVIEWS ONLINE, THIS SEEMS TO BE A COMMON PROBLEM FOR THIS MODEL. THIS PROBLEM NEEDS IMMEDIATE ATTENTIONS. *TR
Service brakes, Hydraulic, Other or unspecified, Nov 17, 2011, crash
THIS VEHICLE WAS INVOLVED IN A PREVIOUS ACCIDENT IN THE HOME DRIVEWAY OF THE OWNERS OF THE VEHICLE. AS THE OWNER WAS TURNING INTO HIS DRIVEWAY, A TIRE BLEW OUT ON THE VEHICLE'S RIGHT FRONT PASSENGER SIDE. AS THE DRIVER/OWNER HIT THE BRAKE THE CAR ACCELERATED INTO THE SIDE ROCK BARRIER OF THE DRIVEWAY. ACCORDING TO TOYOTA WHO INVESTIGATED THE INCIDENT, THERE WAS NO ISSUE WITH VEHICLE. BUT ANOTHER INCIDENT HAS RECENTLY HAPPENED INVOLVING THE CAR THIS YEAR ON THE INCIDENT DATE LISTED ON THIS FORM. THE WIFE OF THE OWNER OF THE VEHICLE WAS IN THE DRIVEWAY OPERATING THE TOYOTA CAMRY 2011 TO PARK THE VEHICLE. AS THE CAR WAS TURNING TO PARK IN THE DRIVEWAY THE OPERATOR PRESSED ON THE BRAKE TO BACK THE VEHICLE BACK WHEN ALL OF A SUDDEN WITHOUT WARNING THE VEHICLE LEAPED FORWARD HITTING THE AN EXTERIOR DOOR TO THEIR BASEMENT WHICH IS SURROUNDED BY THE ROCK THAT COVERS THEIR HOME. THE CAR WAS SEVERELY DAMAGED, AIR BAGS WERE DEPLOYED AND THE OPERATOR SUSTAINED SOME INJURIES WHICH CAUSED HER TO VISIT THE HOSPITAL AND HAVE MEDICATION PRESCRIBED TO HER. THE IMPACT ON THIS SECOND ACCIDENT WAS SO SEVERE THAT IS SHOWN PICTURES OF THE INCIDENT YOU HAVE TO WONDER HOW SUCH AN IMPACT COULD HAPPEN UNLESS THEIR WAS FAULT IN THE VEHICLE. THIS TIME WE ARE AWAITING RESPONSE FROM TOYOTA TO INVESTIGATE THIS PROBLEM. WE ALSO WANTED TO CONTACT THE GOVERNMENT TO MAKE KNOWN OF THIS RECURRING ISSUE WITH THE BRAKING OR UNINTENDED ACCELERATION OF THE VEHICLE. *TR
Service brakes, Hydraulic, Vehicle speed control, Nov 17, 2011, crash
THIS VEHICLE WAS INVOLVED IN AN ACCIDENT IN THE HOME DRIVEWAY OF THE OWNERS OF THE VEHICLE. AS THE OWNER WAS TURNING INTO HIS DRIVEWAY, A TIRE BLEW OUT ON THE VEHICLE'S RIGHT FRONT PASSENGER SIDE. AS THE DRIVER/OWNER HIT THE BRAKE THE CAR ACCELERATED INTO THE SIDE ROCK BARRIER OF THE DRIVEWAY. ACCORDING TO TOYOTA WHO INVESTIGATED THE INCIDENT, THERE WAS NO ISSUE WITH VEHICLE. BUT ANOTHER INCIDENT HAS RECENTLY HAPPENED INVOLVING THE CAR THIS YEAR WHICH WILL BE REPORTED ON A SEPARATE FORM WHICH SHOWS US THEIR IS AN UNSAFE ISSUE WITH THE VEHICLE THAT REQUIRES TOYOTA TO BE INVESTIGATED. *TR
Service brakes, Hydraulic, Jul 27, 2011, crash
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT WAS DRIVING 55 MPH AND ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE DID NOT STOP AND EXHIBITED AN ABNORMAL NOISE. AS A RESULT, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE FAILURE WAS DUE TO HER DEPRESSING THE ACCELERATOR AND BRAKE PEDALS SIMULTANEOUSLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,600.