2011 Toyota Camry
Problems, recalls and owner-reported issues
Visibility/wiper is the leading concern among 623 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Camry model years with reports.
Of the 2011 reports, 110 involved a crash and 7 involved a fire. 91 people were injured.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, front, control arm, lower armNov 13, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011 Toyota Camry vehicles manufactured March 8, 2011, to July 20, 2011. In the affected vehicles, the rubber boot on the front suspension lower arm ball joint may have been damaged during manufacturing. The damage could cause the boot to leak lubricant grease which could then cause the ball joint to wear and loosen prematurely.
A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect and replace the ball joint, free of charge. The recall began on December 16, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 14V732000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Representative owner complaints
623 reports, newest first.
Other or unspecified, Sep 17, 2021
UNKNOWN Dashborad on my Toyota is very sticky and Toyota customer service told me that there was a recall back in April 2018 and it expired in Dec 2020. They mailed me a notice but I never recieved that noticed. Because during the same time I sold my property and moved to TEXAS from California. May be that is why I did not recieved that noticed. So now my concern is What causing the dashboard to be sticky? Is there any chemical that causing the dashboard to be sticky and how it may effect if somebody's health if he is keep driving the car with sticky dashboard? Is there any way to get recall details of why the dashboard is sticky? Toyota don't want to answere any of these questions.The only thing they told me that "It was not a safety recall, it was a part of customer support program". How they decide that it was not a safety issue? Have they done any investigation and proof that it is not a safety issue? If they did then why can't they give that information to customer? So I will please request NHTSA to investigate this sticky dashboard issue to make sure there is no health safety issue. Otherwise I will be putting my and my family health on risk. If there is any health issue due to any chemical in dashboard which cause it to be sticky then this recall should have been mandotary which usually don't have any expiry. I will appreciate your cooperation and any information regarding the recall regarding this sticky dashboard and how it effect on somebody health. thanks
Other or unspecified, Visibility/wiper, Sep 9, 2021
Over a period of time lately the dashboard has become shiny and sticky. The glare off of the shiny area from the sun blocks the drivers vision
Vehicle speed control, Sep 2, 2021, crash
Upon backing up out of a parking space, the car was put in drive and accelerated excessively. It accelerated and didnt allow actions to control the vehicle. The airbags were deployed so we assumed it accelerated to at least 35 mph. The vehicle slammed into a brick wall. The driver was injured upon impact suffering seven fractured ribs, a broken sternum and severe lacerations and bruising from the knees down. The vehicle has been inspected by the material damage adjuster of the insurance company. It has not been inspected by the manufacturer to date. There were on warnings prior to the accident.
Other or unspecified, Aug 31, 2021
-The dashboard has become very sticky and shiny and started to chip off. I noticed this after having my tire repaired the worker placed a number tag on top of dashboard and half of it was still stuck to it. When I pulled it off a couple of chunks of the dashboard came off with it. -I had noticed the dashboard was super shiny and reflected pretty bad on my windshield making it hard to see clearly while driving. I am also started noticing a weird smell when I get in my car. Like a vinegar smell. So I am also concern about inhaling any bad fumes that the melting dashboard may be emitting. -I called Toyota in Redlands about the dashboard they said Camry’s 2011 models had had issues with the dashboard and that there had been a customer support program that were fixing the dashboard and had been extended twice but I missed the last extension by a month. I had never received a notice that there was an issue with the dashboards. Supposedly Toyota sent the extended warranty in 2018. - I did inform the Toyota in Claremont after my tire service that the dashboard had been damaged after someone placed a number tag on it and they sent over a person who fixes dashboard and he was the one who also notified me that the dashboards were having an issue with the stickiness. That they had some type of recall. He ended up coming by to fix the areas that were pulled off from the paper number tag and was able to cover up the shine on the drivers side. There are still some areas that need to be filled in but he noticed that after he was done covering it up. He said I could call him if it bugs me to work on it again. The areas he filled in are noticeable.How long will the coverage even last? - I’ve been getting service done at the same location for about 10 years now and no one has ever brought to my attention that there was a recall on the dashboards or any issues with it. So I feel that Toyota was hiding this issue from consumers until we noticed something about it ourselves.
Other or unspecified, Aug 4, 2021
Richardson Toyota Service manager Brad Clark 1221 N Central Expy, Richardson, TX 75080 . District attorney Frank Crowley Courts Building - 133 N. Riverfront Boulevard, LB 19, Dallas, TX 75207 John Creuzot Texas Department of Motor Vehicles Consumer complaints P.O. Box 259001 Plano tx 75025 Dear Mr. Creuzot, CEO Toyota, Mr. Clark, and Texas Department of Motor Vehicles, There is an issue where my safety is at risk. I learned about the recall for Toyota’s sticky dashboard while I was away as a student, and I was not able to bring in my car at the time I was notified. The condition of the car is dangerous, driving at night, there is a bright glare, in addition there are fumes and there is a smell that comes from the melting dashboard creating is a health and safety issue. I am asking please that my car be recalled as I was not informed nor notified until the very end of the recall. The dealership is negligent in its response to correct this recalling. I am putting them on notice as this egregious lack of response against public policy. Please correct my vehicle so it is safe and healthy to drive. Thank you
Other or unspecified, Jul 16, 2021
I have a defective 'shiny' dashboard on my 2011 Toyota Camry. Apparently a recall was issued by Toyota but this was not an active campaign. The dash is so shiny that on bright days the reflection of the sun onto the front windshield is concerning. A friend recently told me about the recall but when I took the car to my local Toyota dealer I was told the recall campaign for my vehicle expired earlier in 2021. So, I want to lodge a complaint on the basis that while my Toyota dealer routinely sends me mail asking to buy back my 2011 Camry they never once told me about the recall. Clearly the dealer knows my address and many details about the vehicle I purchased from them but still they avoided telling me about my participation in the shiny dash recall.
Visibility, Jul 15, 2021
The contact owns a 2011 Toyota Camry. The contact stated that there was an abnormal knocking sound coming from the sunroof while driving at various speeds. The contact scheduled an appointment with the dealer to have the vehicle inspected. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Engine, Jun 15, 2021
The contact owns a 2011 Toyota Camry. The contact stated while driving at various speeds, there was a knocking sound coming from the engine compartment. The contact also stated that the vehicle was consuming an excessive amount of oil requiring the contact to add a quart of oil every 3,000 miles. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the exhaust and the brakes needing to be replaced. The vehicle was repaired however, the failure recurred. The contact then took the vehicle back to the dealer where it was diagnosed with the torque converter needing to be replaced. The vehicle was repaired however, the failure persisted. The contact then took the vehicle back to the dealer for the third time where it was diagnosed with needing a tune up and an oil change. The vehicle was repaired and the failure persisted. The contact wanted a second opinion so she took the vehicle to an independent mechanic where it was diagnosed with the engine needing to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure and a complaint was filed. The failure mileage was approximately 149,255.
Electrical system, Wheels, Engine, Jun 13, 2021
I got my 150,000 tune, which included a computer refresh and alignment as well...well I asked for a replacement battery for my key fog and they gave a me a hard time about the battery...I just the need the battery changed on it and they said they would take care of it free of charge...when I got there they tried charging me $165 to change the battery in my key fog...which uses a round standard battery...and then they threaten me to take out the battery and then put the old one back in if I didn't comply. I ask to speak to the manager and he went ahead and did it for me like he originally had said....my dashboard after the computer refresh and key battery change my dashboard lights up with errors messages. And the car glitches and starts and shuts off when it wants to...and my alinement I got just before closing time and they reassuried me that it was good to go...and when I started driving it off the lot...it have another tire alignment on the opposite side of the car now....I've called them multiple times over and over and I've never heard anything back from them....
Other or unspecified, May 24, 2021
My Vin # does not seem to have any recalls about the sticky melting dashboard but my dash is completely sticky and getting worse day by day I have reached out to the local dealership on many different occasions but never get anywhere due to my vin # not having any open recalls what do I need to do?
Visibility/wiper, May 14, 2021
DASHBOARD HAS BECOME SHINY AND EXTREMELY STICKY. ON SUNNY DAYS OR AT KNIGHT LIGHT CAN REFLECT OFF THE DASHBOARD INTO THE WINDSHIELD. THIS CAUSES AN INTENSE GLARE MAKING IT EXTREMELY DIFFICULT TO SEE FORWARD. THIS EFFECT CAN BE SEEN STATIONARY OR IN MOTION IN CITIES OR ON THE HIGHWAY. TOYOTA ISSUED AN ENHANCED WARRANTY HOWEVER MANY OLDER CARS ARE NO LONGER COVERED AND THE ISSUES STILL PERSIST. I PURCHASED MY CAR USED FROM A THIRD PARTY AND WAS NEVER INFORMED ABOUT THE ENHANCED WARRANTY THAT COVERED THIS ISSUE. WHEN I LEARNED THAT THIS WARRANTY EXISTED IT WAS TOO LATE AND MAR CAR WAS NO LONGER COVERED.
Structure, Apr 26, 2021
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD DROP DOWN INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT HE HAD TO MANUALLY HOLD UP THE SUN VISOR WHILE DRIVING. THE CONTACT STATED THAT THE FAILURE CAUSED HIS VISION TO BE OBSTRUCTED WHILE DRIVING. MODESTO TOYOTA (4513 MCHENRY AVE, MODESTO, CA 95356, (209) 529-2933) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC TEST BUT DECLINED TO DO SO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,100.
Suspension, Power train, Wheels, Apr 23, 2021
THE CAR IT'S HARD TO TURN NOW, IT MAKE NOISE WHEN I ACCELERATE, LIKING GREASE-OIL ON THE BALL JOINTS. IT SOUNDS LIKE THE PROBLEM WITH THE RECALL , BUT MY CAR IS 2-11.. A MONTH BEFORE THE RECALL ( THAT STARTS IN 3 -11).. SO I TOOK IT TO DEALERSHIP, AND THEY DIDN'T WANTED TO HELP ME WITH THAT. THEY WANT TO CHARGE ME LIKE $800. WHAT CAN I DO??
Power train, Engine, Apr 21, 2021
MY CAMRY IS USING EXCESSIVE OIL AND IT HAS THE SAME ENGINE NUMBER INCLUDED IN ALL THE OTHER COMPLAINTS. I TOOK MY CAR IN TO HAVE THE OIL CONSUMPTION TEST DONE. NO LEAKS WERE FOUND, OIL CHANGE WAS DONE AND I WAS TOLD TO COME BACK IN A WEEK. THE FIRST CHECK UP OIL WAS ADDED BY THE TECHNICIAN (II WAS NOT TOLD HOW MUCH) AND I WAS ASKED TO RETURN IN 1000 MILES. I WAS TOLD TO ADD OIL IF NEEDED. WHEN I RETURNED FOR THIS CHECK, UP, I LET THEM KNOW THAT I HAD TO ADD A QUART OF OIL BETWEEN THE CHECK UPS. WHEN THE CSR RETURNED HE SAID WE WERE ALL SET. THE AMOUNT OF OIL BEING CONSUMED WAS "WITHIN THE PARAMETERS ". I KNOW THIS IS NOT CORRECT! THEY SAY NOTHING IS TO BE DONE. I CAN HEAR THE TAPPING NOISES FROM THE PISTONS IN MY ENGINE ABOUT EVERY 3 DAYS OF DRIVING BECAUSE OF THE LACK OF OIL. MY CAR LOOSES POWER AND STARTS ACTING SLUGGISH ETC...THIS IS DAMAGING MY VEHICLE! I HAVE TAKEN EXCELLENT CARE OF MY CAR. I HOUGHT IT BRAND NEW. OIL CHANGED ON TIME ALONG WITH ALL SUGGESTED MAINTENANCE. PLEASE INVESTIGATE THESE COMPLAINTS ON THIS TOYOTA' ENGINE. BY 2011 THIS PROBLEM SHOULD HAVE ALREADY BEEN CORRECTED. NOW I SEE THAT SOME OF THE CARS HAVE BEEN FIXED WHILE OTHERS HAVE NOT BEEN. IF ALL HAVE THE SAME PROBLEM, TOYOTA NEEDS TO BE HELD ACCOUNTABLE. MY CAR'S VALUE IS LOWER DUE TO THIS PROBLEM AND I WILL HAVE TO KEEP ADDING 3-4 QUARTS OF OIL BETWEEN OIL CHANGES (@ $13 00 A QUART) AS I CANNOT AFFORD TO PURCHASE ANOTHER AT THIS TIME.
Structure, Mar 15, 2021
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SUN VISOR FELL OWN AND MOMENTARILY OBSTRUCTED HIS VIEW. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Visibility/wiper, Feb 4, 2021
THE DRIVERS SIDE SUN VISOR, WHILE POSITIONED IN TRHE RETAINING CLIP, CONTINUES TO ROTATE DOWNWARD, HAMPERING THE DRIVERS VIEW. CONDITION IS WORSENING WITH TIME.
Suspension, Jan 24, 2021
MY YEAR OF TOYOTA AND MAKE HAD A RECALL ON THE FRONT DRIVER'S SIDE BALL JOINT AND MY BALL JOINT IS ABOUT READY TO SNAP BECAUSE IT IS A FAULTY FACTORY BALL JOINT. I WOULD LIKE THIS TO BE CHECKED OUT BECAUSE I HAVE KIDS AND I DON'T WANT TO HURT ANY OF US. THANK YOU FOR YOUR TIME AND CONSIDERATION. FAMILIES ARE FOREVER!!
Engine, Nov 12, 2020
VERY LOUD RATTLE WHEN FIRST STARTED ESPECIALLY WHEN COLD. EVEN WHEN IT IS IDLING AFTER RUNNING FOR A WHILE IT STILL HAS A SLIGHT RATTLE JUST A LOT QUIETER.
Suspension, Wheels, Electronic stability control (ESC), Oct 13, 2020
FRONT RIGHT AXLE BOOT LEAKS GREASE TO THE CONTROL ARM SUSPENSION CAUSING THE VEHICLE TO BE UN STABLE/VIBRATION PUTS ME IN FEAR. DEALERSHIP DOES NOT WANT TO DO ANYTHING ABOUT IT. I AM VERY SCARED. THE VEHICLE IS IN MOTION
Air bags, Sep 16, 2020, crash
TL* THE CONTACT OWNED A 2011 TOYOTA CAMRY. THE CONTACT STATED WHILE HER SON WAS DRIVING AT 65 MPH, WHEN A TRUCK INTERSECTED THE MIDDLE LANE. THE DRIVER STATED HE WAS TRYING TO PREVENT GETTING HIT BY THE TRUCK AND BEGAN TO SWERVE BUT CRASHED INTO THE REAR SIDE OF THE TRUCK. THE DRIVER STATED HE LOST CONTROL OF THE VEHICLE AND SPUN TWO TIMES BEFORE CRASHING INTO A HIGHWAY RAIL. THE DRIVER STATED THE VEHICLE WAS DAMAGED ON THE FRONT, PASSENGER SIDE AND REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A HEAD INJURED BY HITTING HIS HEAD ON THE FRONT DRIVER SIDE DOOR AND ALSO SUFFERED BACK PAINS AND SEEK MEDICAL ATTENTION AT THE ER AND URGENT CARE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED HER RESIDENCE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS.THE VEHICLE WAS TOWED OT JUNK YARD. THE CONTACT CALLED LOCAL DEALER NEWBOLD TOYOTA LOCATED AT 1282 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 628-7000 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Other or unspecified, Sep 14, 2020
I NOTICED THE WINDOWS GETTING HAZY WITH A DIFFICULT TO REMOVE "FILM" AND NEVER KNEW WHY UNTIL I DISCOVERED THAT THE DASHBOARD IS BECOMING STICKY AND SHINY. I SUSPECT THE HAZY FILM IS COMING FROM THE DISINTEGRATING DASH BOARD. IT IS ALSO BECOMING SHINY AND THIS IS REFLECTING IN THE WINDSHIELD. SEEMS LIKE A REPEAT OF WHAT HAPPENED TO MY 2007 CAMRY.
Other or unspecified, Aug 4, 2020
MY DRIVERS SIDE SUN VISOR ALL OF A SUDDEN STARTED TO FALL, AND IT HAS BECOME A OBSTRUCTION WHILE I AM DRIVING. IT WILL NOT STAY UP
Visibility/wiper, Jul 31, 2020
WHILE DRIVING, THE DRIVER-SIDE SUN VISOR DROOPED DOWN AND COULD NO LONGER SUPPORT ITSELF. THIS SAFETY ISSUE RESULTED IN A DANGEROUS OBSTRUCTION OF VIEW. I'VE HAD TO REMOVE THE SUN VISOR UNTIL IT CAN BE REPAIRED.
Other or unspecified, Jul 29, 2020, crash
MY DASHBOARD IS BECOMING A GOOEY MESS. THERE IS SOMETHING THAT SEEMS TO BE EATING AWAY THE PLASTIC AND IF YOU TOUCH IT YOU'LL STICK TO IT LEAVING BEHIND AN INDENTION FOR LIFE. THE STICKY FILM HAS CAUSED A GLARE, FROM THE SUN, ONTO THE WINDSHIELD, CAUSING ME TO HIT A CONCRETE BARRICADE THAT WOULD OTHERWISE BE VISIBLE. I HAD A CRASH WITH THIS CONCRETE AND IT TORE OFF PART OF THE FENDER AND HEADLIGHT. I REPLACED THE HEADLIGHT BUT NOT THE FENDER. PLEASE FIX THIS SAFETY HAZARD SO I CAN DRIVE MY GRANDDAUGHTER AROUND SOON.
Structure, Jul 20, 2020
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE DASHBOARD WAS VERY STICKY AND THE SUN GLARE REFLECTED OFF THE DASHBOARD UNTO THE WINDSHIELD, CAUSING BLURRY VISION AND THE INABILITY TO SEE THE ROADWAY CLEARLY WHILE DRIVING. THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THE DEALER OF THE FAILURE. THE DEALER STATED THAT THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,035.