2012 Toyota Camry
Problems, recalls and owner-reported issues
Power train is the leading concern among 644 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Camry model years with reports.
Of the 2012 reports, 95 involved a crash and 6 involved a fire. 80 people were injured.
What owners report most often
Recalls and investigations
Electrical systemOct 17, 2013
Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.
A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.
Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.
Campaign 13V442000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Representative owner complaints
644 reports, newest first.
Vehicle speed control, Service brakes, Mar 15, 2014
I WAS AT A STOP LIGHT AND AS SOON AS THE LIGHT TURNED GREEN, I PRESSED ON THE ACCELERATOR BUT TO NO AVAIL. THE CAR DID NOT MOVE AS USUAL, SO I MOVED MY FOOT OFF THE ACCELERATOR. ONCE MY FOOT WAS OFF THE GAS PEDAL, THE CAR TOOK A CERTAIN SPRING AND UNINTENDED ACCELERATION. I WAS TAKING BY SURPRISED AND QUICKLY ACTED TO CONTROL THE VEHICLE TO SAFETY. I WILL BE REPORTING THIS INCIDENT TO TOYOTA OF NORTH AMERICA AND WILL WAIT FOR THEM TO INSTRUCT ME AS TO WHAT TO DO. SAFETY IS A GREAT CONCERN TO ME AND MY FAMILY AND HOPE THAT TOYOTA DOES THE RIGHT THING AND MAKES SURE TO PROVIDE US AN ANSWER AND REPAIRS OUR VEHICLE. *TR
Fuel/propulsion system, Mar 15, 2014
SIR, MY HYBRID CAMRY CONCERN IS ON YOUTUBE PARTS 1-3 (PUNXSUTAWNEY WINTER DRIVING A 2012 CAMRY HYBRID XLE). I ALLEGE THAT ITS PROPULSION SYSTEM COULD BE THE CAUSE OF FATALITIES PAST OR FUTURE. *TR
Service brakes, Mar 13, 2014, crash
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING AND THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO A HOSPITAL FOR TREATMENT OF HEAD INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 2,300.
Latches/locks/linkages, Mar 11, 2014
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE SITTING AT A STOP SIGN WITH THE DOORS LOCKED, THE FRONT PASSENGER'S SIDE DOOR WAS ABLE TO BE OPENED FROM THE EXTERIOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,361. THE VIN WAS UNAVAILABLE. *TR
Visibility, Structure, Mar 3, 2014
A RATTLE OR POPPING NOISE COMING FROM THE MOONROOF ABOVE FRONT PASSENGER SEAT. ON 2/7/13 A REPAIR WAS MADE AND WAS TOLD THAT WELDING DEBRIS WAS FOUND ON A CONTACT POINT IN THE MOONROOF. REPAIR STATED THAT THE MOONROOF MOUNTINGS WERE CLEANED AND THE MOONROOF WAS RE-TORQUED. AFTER THE REPAIR WE HEARD A CREAKING SOUND ON OCCASION WHEN MAKING TURNS AND ON ROUGH ROADS BUT DIDN'T FEEL IT WAS BAD ENOUGH TO TAKE BACK FOR REPAIR. NOW A YEAR LATER ON 3/3/14, THE NOISE HAS RETURNED AND TOOK IT IN AGAIN FOR REPAIR. WAS TOLD THAT PLASTIC SHIMS HAD TO BE ORDERED AND THAT THEY WOULD CALL WHEN THEY COME IN. I'LL TAKE MY CAR IN AGAIN WHEN THE PARTS ARRIVE AND LET THE SERVICE DEPARTMENT RE-ATTEMPT TO MAKE THE REPAIR AGAIN. THIS IS A KNOWN PROBLEM WITH ALL 2012 TOYOTA CAMRY'S. IF YOU GOOGLE MOONROOF POPPING OR RATTLING ON 2012 TOYOTA CAMRY'S, YOU'LL FIND THAT THIS IS A RECURRING PROBLEM THAT TOYOTA IS HAVING WITH THEIR MOONROOF. HOPEFULLY, THE NEXT REPAIR RESOLVES THIS PROBLEM. *TR
Fuel system, Gasoline, Mar 1, 2014
FUEL PUMP RUNS WITH CAMRY SITTING IDLE (OFF) IN GARAGE, WITH IGNITION OFF (HUMMING NOISE COMING FROM LOWER REAR OF CAR). HAPPEN FREQUENTLY AND AFTER CAR HAS BEEN SITTING UNUSED FOR HOURS SOMETIMES. NO FUEL LEAKS NOTED. WORRIED THIS COULD BE A FIRE HAZARD. *TR
Structure, Feb 28, 2014
TL* THE CONTACT RENTED A 2012 TOYOTA CAMRY. THE CONTACT WAS LIFTING A WALKER FROM THE TRUNK WHEN THE TRUNK DOOR ABRUPTLY FELL AND STRUCK THE CONTACT ON THE HEAD. THE FAILURE CAUSED AN INTENSE, SEVERE PAIN TO THE CONTACT. THREE DAYS LATER, THE CONTACT BEGAN SEEING INK SPOTS IN HER VISION, SHOOTING LIGHTS, AND VERY TINY LIGHT SPOTS. THE CONTACT WAS SEEN BY A RETINA SPECIALIST AND WAS IMMEDIATELY REFERRED TO THE EMERGENCY ROOM. THE CONTACT WAS THEN SEEN BY A MEDICAL PROFESSIONAL AND WAS ADVISED THAT SHE WAS IN NEED OF EMERGENCY SURGERY TO CORRECT A TORN RETINA AND BLOOD CLOTS IN THE EYE, CAUSED BY THE IMPACT OF THE TRUNK STRIKING THE CONTACT ON THE HEAD. THE CONSUMER ALSO HAD A PARTIALLY TORN ROTATOR CUP IN THE SHOULDER. THE RENTAL COMPANY WAS ADVISED OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURE WAS CONTACTED AND PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE. UPDATED 04/04/14*LJ UPDATED 4/9/14 MA UPDATED 04/11/2014 *JS *TR
Power train, Feb 26, 2014
MY CAR ONLY HAS A YEAR ON THE ROAD; WE BOUGHT IT NEW JANUARY 2013 AND STARTED HAVING ISSUES SINCE THEN. IT HESITATES AND SLIPPING, AND ITS BEEN MORE THAN COUPLE OF TIMES THAT I ALMOST HIT OTHER CARS OR THEY ALMOST HIT ME ON THE REAR BECAUSE THE CARS STAYS IN NEUTRAL. WE'VE BEEN AT THE DEALERSHIP MORE THAN SIX TIMES FOR THE SAME PROBLEM AND THEY SAID THEY CANNOT FIND THE ISSUE BECAUSE THE COMPUTER IS NOT GIVING THEM ANY CODE. WE DROVE IT WITH THE SHOP FOREMAN OF THE DEALERSHIP AND HE SAID HE FELT IT TOO BUT DIDN'T WANT TO DO ANYTHING BECAUSE HE DIDN'T GET A CODE ON THE COMPUTER. THE DEALERSHIP HAS ADJUSTED THE TRANSMISSION FLUID AND IT HELPED FOR A WEEK BUT THE PROBLEM COMES BACK AGAIN. ME AND MY FAMILY DON'T FEEL SECURE USING THIS CAR WHICH IS ALMOST NEW AND NOBODY DO NOTHING ABOUT, EVEN WHEN WE HAVE WARRANTY. *TR
Visibility, Structure, Feb 23, 2014
ON 02-18-2014, I WAS DRIVING ON INTERSTATE 55 AND THE SUNROOF/MOONROOF ON MY 2012 TOYOTA CAMRY SUDDENLY, AND WITHOUT APPARENT REASON, IMPLODED. BECAUSE I HAD THE SUNROOF SHADE OPEN, GLASS FLEW INTO THE CABIN OF THE CAR. FORTUNATELY, ALTHOUGH I COULD FEEL GLASS STICKING IN MY FOREARM AND PALM, I WAS NOT CUT AND THERE WERE NO OTHER PASSENGERS IN THE CAR. ALSO, TRAFFIC WAS LIGHT AND I DID NOT CRASH AS A RESULT OF IT. WHEN THE GLASS BROKE, THERE WAS A LOUD NOISE THAT SOUNDED LIKE AN EXPLOSION. THE SITUATION COULD HAVE EASILY CAUSED A MAJOR ACCIDENT. I HAVE SEARCHED IN AND AROUND MY CAR BUT HAVE NOT FOUND ANY OBJECT THAT COULD HAVE CAUSED THIS TO HAPPEN. I BELIEVE THAT THIS IS DUE TO A DEFECT IN EITHER THE SUNROOF OR THE GLASS. LAST APRIL, TOYOTA HAD TO ADJUST MY SUNROOF BECAUSE IT WAS RATTLING. THE REPAIR INCLUDED ADDING SOME SHIMS TO IT. I WAS TOLD THAT BY THE TOYOTA SERVICE DEPARTMENT THAT THE SUNROOF RATTLE WAS A COMMON ISSUE WITH THIS MODEL CAR. I BELIEVE THAT THE SUNROOF WAS DEFECTIVE. *TR
Seats, Feb 19, 2014
2012 TOYOTA CAMRY & 2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO BOTH VEHICLES HEATED SEAT ISSUES. *SMD THE CONSUMER WANTED TO KNOW, HOW COULD A VEHICLE NOT SOLD, POSSIBLY BE DEEMED NOT UP TO VEHICLE SAFETY STANDARDS, BUT A VEHICLE SOLD WITH THE EXACT SAME ISSUE BE DEEMED NOT TO BE SUBJECT TO A SAFETY ISSUE.
Service brakes, Feb 17, 2014
I HAVE A 2012 TOYOTA CAMRY, I WAS DRIVING ON THE FREEWAY AND THERE WAS AN ACCIDENT UP AHEAD AND I HAD TO BREAK SUDDENLY. ALL MY BRAKES DID WAS MAKE A LOUD STUTTERING SOUND WHICH I COULD ACTUALLY FEEL IN THE BRAKE PEDAL AND SLOWED VERY SO SLIGHTLY I HAD LITTLE TO NO CONTROL OF MY BRAKES. I THOUGHT IT WAS ALL OVER BECAUSE IT DIDN'T APPEAR THAT I WAS GOING TO STOP BUT I MANAGED TO JUST MISS THE CAR IN FRONT OF ME STEERING OFF TO THE SHOULDER OF THE FREEWAY JUST IN TIME AND MY CAR FINALLY STOPPED. AT THE TIME, I THOUGHT IT MIGHT OF BEEN THE WAY I APPLIED MY BREAKS, OR AN ISOLATED INCIDENT UNTIL READING AN ARTICLE ABOUT A LEXUS RECALL WHICH SOUNDS LIKE THE SAME PROBLEM. THIS ISN'T MY FIRST CAR WITH ANTI-LOCK BRAKES SO I AM FAMILIAR WITH THE WAY THEY'RE SUPPOSED TO WORK. IT APPEARS THAT TOYOTA MAY NEED ADD ONE MORE VEHICLE TO IT'S LIST BEFORE SOMEONE IS KILLED. *TR
Electrical system, Engine, Feb 11, 2014
RECENTLY I EXPERIENCED TWO EVENTS WHICH STARTED ME THINKING ABOUT ONE SAFETY FEATURE OF THE NEW AUTOMOBILE IGNITION SYSTEMS. I HAVE A 2012 TOYOTA CAMRY WHICH HAS AN IGNITION KEY (?) WHICH DOES NOT HAVE TO BE INSERTED INTO AN IGNITION KEYHOLE FOR STARTING THE ENGINE. ONE HAS TO PUSH THE START/STOP BUTTON WHILE DEPRESSING THE BRAKE PEDAL TO START THE ENGINE, AND JUST HAVE TO PUSH THE START/STOP BUTTON TO TURN OFF THE ENGINE. (THIS IS NOW STANDARD FOR MOST NEW VEHICLES.). ON TWO RECENT OCCASIONS I PARKED MY CAR AND WALKED AWAY WITHOUT PUSHING THE START/STOP BUTTON. I DID NOT REALIZE WHAT I DID FOR TWO REASONS: (1) THE ENGINE RUNS EXTREMELY QUIETLY, (2) MORE IMPORTANTLY, I WAS NOT REQUIRED TO TURN OFF THE ENGINE BY TURNING THE IGNITION KEY WHICH IS SOMETHING THAT I HAVE BEEN DOING ALMOST SUBCONSCIOUSLY. ON BOTH OCCASIONS I DID NOT COME BACK UNTIL ABOUT HALF AN HOUR LATER TO DISCOVER THAT THE ENGINE WAS NOT TURNED OFF. THE SAFETY ISSUE ARISES FROM THE FOLLOWING SCENARIO. SUPPOSE I CAME BACK HOME AT NIGHT, PARKED THE CAR IN THE GARAGE UNDER THE HOUSE, GONE INSIDE THE HOUSE AND RETIRED FOR THE NIGHT. THE PRESENCE OF THE KEY IN MY POCKET DOES NOT GUARANTEE THAT THE CAR IS NOT IDLING. THIS IS THE BIG CHANGE BROUGHT ON BY THE NEW IGNITION KEYS. THE ENGINE RUNNING IN THE GARAGE CAN CREATE AN EXTREMELY DANGEROUS CARBON MONOXIDE POISONING SITUATION FOR THE INHABITANTS OF THE HOUSE. A SIMPLE SOLUTION TO THIS POSSIBLE CARBON MONOXIDE BUILD-UP PROBLEM WOULD BE TO INSTALL AN AUTOMATIC ENGINE SHUT-OFF FEATURE IN THE CAR AFTER A CERTAIN AMOUNT OF TIME (~20-30 MINUTES) THAT THE ENGINE HAS BEEN IDLING. WHEN I CONTACTED TOYOTA THEY SAID THAT SUCH A FEATURE DOES NOT EXIST IN MY MODEL OF THE CAR. I HOPE YOU WILL STUDY THIS POSSIBLE SAFETY PROBLEM AND COME UP WITH A FEASIBLE SOLUTION. *TR
Air bags, Feb 3, 2014, crash
FRONT COLLISION WITH A FORD FOCUS AT APPROXIMATELY 35 MPH WHILE DRIVING A 2012 TOYOTA CAMRY LE. AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO FIVE PASSENGERS. WILL FILE A FORMAL COMPLAINT WITH TOYOTA CORPORATION. A POLICE REPORT WAS RECORDED OF ACCIDENT. *TR
Service brakes, Jan 30, 2014
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH ON AN ICY ROADWAY, THE BRAKES FAILED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE AND THE BRAKES RESUMED NORMALLY. THE CONTACT HAD NOT YET TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000 MILES.
Exterior lighting, Service brakes, Jan 30, 2014
I HAVE NOTICED THAT THE REAR BRAKE LIGHT IS NOT TURNED ON WHEN I PLACE MY FOOT ON BRAKE PEDAL. IN ORDER TO TURN ON THE LIGHT, I HAD TO PUSH LITTLE MORE THAN I USED TO DO ON THE OTHER NON-HYBRID CAR. BECAUSE THIS VEHICLE HAS REGENERATIVE BRAKE SYSTEM, IT ACTIVATES WHENEVER MY FOOT IS OFF FROM GAS PEDAL, AND STARTS TO SLOW DOWN. ON THE OTHER NON-HYBRID VEHICLE, THE LIGHT IS TURNED ON AS SOON AS I TOUCH THE BRAKE PEDAL, HOWEVER, ON THIS HYBRID VEHICLE, I HAVE TO PUSH MORE TO TURN IT ON. EVEN I CAN STOP THIS CAR WITHOUT TURNING ON THE BRAKE LIGHTS. I ASKED THE DEALER ABOUT THIS ISSUE, BUT THEY TOLD ME IT IS WITH IN NORMAL RANGE. BUT I FEEL THIS IS VERY SERIOUS SAFETY ISSUE. FOR INSTANCE, A FOLLOWING DRIVER BEHIND THIS VEHICLE MAY NOT BE ABLE TO NOTICE THAT IT IS SLOWING DOWN BECAUSE BRAKE LIGHTS ARE NOT ON, BUT ACTUALLY THE CAR IS STOPPING. PLEASE REVIEW THIS ISSUE AND COMPARE TO OTHER HYBRID VEHICLE WITH REGENERATIVE BRAKE SYSTEM. *TR
Structure, Service brakes, Jan 21, 2014, crash
MY SON WAS DRIVING ABOUT 1/2 MILE AWAY FROM HOME WHILE TURNING THE BRAKE FAILED AND HE HIT THE CENTER CURB AND FURTHER TO AN ON COMING (STOPPED) VEHICLE. WHEN HE REALIZED THAT THE BRAKES ARE NOT WORKING HE PRESSED THE EMERGENCY BRAKES THAT SLOWED THE CAR. BUT THE DAMAGE HAD ALREADY OCCURRED. OUR TOYOTA IS 2012 AND HAS BEEN ROUTINELY MAINTAINED BY TOYOTA DEALERSHIPS. BRAKES SHOULD NOT FAIL. WE ARE GLAD THAT THERE WAS NO APPARENT INJURY BUT THE CAR IS LIKELY TO BE TOTALED. I REQUEST TOYOTA TO DO AN INVESTIGATION ON WHAT MIGHT HAVE CAUSED THE BRAKES TO FAIL. *TR
Air bags, Equipment, Jan 20, 2014
WE RECEIVED THE RECALL NOTICE IN EARLY DECEMBER, 2013 REGARDING NHTSA CAMPAIGN NUMBER: 13V442000 DEALING WITH THE AIR BAG CONTROL MODULE. AT THAT TIME, WE CALLED OUR TOYOTA DEALER FOR THE RELATED SERVICE AND WERE TOLD THE REPLACEMENT PARTS WERE IN LIMITED SUPPLY AND THE EARLIEST WE COULD HAVE THIS SAFETY ISSUE FIXED WAS IN FEBRUARY, 2014. WE MADE THE APPOINTMENT. WE RECEIVED A PHONE CALL TODAY, 1/20/2014, THAT THE APPOINTMENT WAS BEING CANCELLED AS TOYOTA COULD NOT MEET THE CURRENT DEMAND FOR THE REPLACEMENT PART. WE WERE TOLD TO CHECK BACK IN A COUPLE OF WEEKS TO SEE IF THE SITUATION HAS CHANGED. WE ASKED WHAT TO DO IF A PROBLEM OCCURS IN THE MEANTIME AND WE WERE TOLD TO THEN CALL THE SERVICE DEPARTMENT AND THEY WOULD FIX THE PROBLEM. WHEN WE ASKED HOW THEY WOULD FIX THE PROBLEM SINCE THEY ARE SAYING REPLACEMENT PARTS AREN'T AVAILABLE, THE QUESTION WAS LEFT UNANSWERED. *TR
Engine, Jan 20, 2014
I CALLED SPARKS DEALERSHIP ABOUT RECALL ON CAR 12/30/13. THEY PUT ME ON LIST SAYING THEY DO NOT HAVE PART FROM COMPANY. I CALLED TODAY 1/20/14 AND THEY SAID THEY STILL DO NOT HAVE PART. *TR
Steering, Electrical system, Air bags, Jan 13, 2014
I RECEIVED A RECALL NOTICE FOR THE HVAC ASSEMBLY. I CALLED MY DEALER AND VERIFIED MY VIN AND SCHEDULED AN APPOINTMENT TO HAVE THE ASSEMBLY REPLACED ON 1/2/2014. WHEN I ARRIVED AT THE DEALERSHIP I WAS TOLD THAT THEY DID NOT HAVE THE PART AND THE ASST SVC MGR [XXX] TOLD ME HE WOULD GET THE PART AND CALL ME. I HAVE NOT HEARD FROM HIM AND WHEN I CALL HE IS ON VACATION. I CALLED THE SERVICE MGR AND LEFT MY INFO AND HAVE NOT RECEIVED A CALL BACK. I NEED TO HAVE THIS REPLACED AS IT IS AN EXTREME SAFETY ISSUE AND I NEED THIS CAR FOR SCHOOL. THE DEALERSHIP IS TOYOTA OF HOLLYWOOD, 1841 N STATE RD 7, HOLLYWOOD, FL 33021. PHONE 954-893-4667. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Jan 8, 2014
2012 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO NOT RECEIVING CERTIFIED USED VEHICLE WARRANTY SUPPLEMENT FROM MANUFACTURER. *SMD
Air bags, Jan 7, 2014
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V442000 (AIR BAGS , ELECTRICAL SYSTEM , EQUIPMENT) BUT THE AIR BAG WARNING LAMP CONTINUE TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 14,900.
Steering, Air bags, Jan 5, 2014
AS SOON I GOT THE SAFETY RECALL FOR THE TOYOTA CAMRY, I IMMEDIATELY CALLED UP BINGHAM TOYOTA. THE GUY WHOM I SPOKE WITH SAID, "HE ASKED FOR THEN NAME OF THE CAR AND PHONE NUMBER, NEXT GIVE ME A SEC TO LOOK IT UP AND THEN TOLD ME THAT THE PART IS A SPECIAL ONE WHICH REQUIRED A SPECIAL ORDER," I ASKED HOW LONG WILL THAT TAKE HE SAID, "ONE WEEK." NOW ITS 2014 AND I STILL HAVEN'T HEARD A CALL YET, AS I WAS TOLD THAT ONCE THE PARTS CAME IN I WOULD BE NOTIFY BY THE NUMBER I GAVE HIM. *TR
Air bags, Jan 5, 2014
WHEN I AM DRIVING THE CAR, AIRBAG LIGHT TURNS ON AND REMAINS ON ALL THE TIME WHILE I AM DRIVING THE CAR. I TOOK CAR TO LOCAL TOYOTA DEALER AND THEY HAVE NO CLUE ON HOW TO FIX AIRBAG ON WARNING. THEY RESET THE ERROR MESSAGE .... BUT AFTER DRIVING FOR 10 MILES, AIRBAG ON LIGHT AGAIN COMES UP AND STAYS ON ALL THE TIME WHILE I AM DRIVING THE CAR. *TR
Air bags, Jan 4, 2014
I RECEIVED A RECALL NOTIFICATION FOR MY 2012 TOYOTA CAMRY, THAT INVOLVES THE HVAC HOUSING AND THE AIRBAG CONTROL MODULE. I MADE AN APPOINTMENT AT MY REGULAR SERVICE DEALERSHIP (BRONX TOYOTA) AND TOOK THE CAR IN FOR INSPECTION. I WAS INFORMED BY THE SERVICE CONSULTANT, THAT THE INSPECTION AND POSSIBLE REPAIR COULD TAKE THREE TO FIVE DAYS.WHEN I ASKED, HOW WILL I BE COMPENSATED FOR THIS INCONVENIENCE, I WAS TOLD THAT I WILL HAVE TO TAKE THAT UP WITH THE MANUFACTURER. I CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER ( 888 270 9371) AND WAS TOLD THAT I SHOULD TAKE THE VEHICLE TO ANOTHER DEALER FOR A SECOND OPINION. I DRIVE TWENTY MILES ONE WAY TO WORK, MONDAYS TO FRIDAYS. I LEAVE HOME ABOUT 8 AM AND RETURN ABOUT 7 PM. I DEPEND ON MY VEHICLE FOR MY LIVELIHOOD, THAT IS WHY I DRIVE A TOYOTA. IT IS NOT FAIR TO BE GOING AROUND IN CIRCLES, JUST TO GET TRANSPORTATION TO GO TO WORK WHILE THEY REPAIR MY VEHICLE FROM A RECALL. WHO ELSE DO I NEED TO CONTACT? PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Vehicle speed control, Engine, Jan 2, 2014
P/O RESPONSE LTR TO TOYOTA CORP. RE 2012 CAMRYDATE: DECEMBER 26, 2013 - ...FURTHERMORE,MY BROTHER AND I HAVE STRESSED TO EVERYONE WE HAVE SPOKEN WITH SINCE OUR FIRST CONTACT ON DEC16, 2013 WITH TOYOTA REGARDING THESE DANGEROUS MECHANICAL PROBLEMS I.E., THE UNINTENDED ACCELERATION, STEERING PULLING TO THE RIGHT AS WELL AS THE OFFENSIVE ODOR THAT OCCURS WHEN THE AC IS TURNED ON. ...NO ONE WILL ASSIST US UNTIL JANUARY 6, 2014...WE CANNOT IMAGINE THAT CEO [XXX]... WOULD FIND IT ACCEPTABLE TO WAIT THREE (3) WEEKS - UNTIL JANUARY 6, 2014- TO FIRST BEGIN AN INVESTIGATION WHILE BEING LEFT WITH A DEFECTIVE AND DAMAGED TOYOTA CAMRY. [XXX]. DID NOT RESPOND TO OUR PHONE CALL EITHER. WE LOCATED NOV 16 2012 DETAILS AND FWD TO TOYOTA CORP: NOV 16, 2012- AT APPROXIMATELY 11:15PM ON THE 405S, ALL TRAFFIC WAS STOPPED BY THE POLICE NORTH OF THE SKIRBALL. WE WERE STANDING STILL FOR ABOUT 10 MINUTES. SUDDENLY, OUR CAR LUNGED FORWARD DUE TO UNINTENDED ACCELERATION. AS THE CAR VEERED TO THE RIGHT, I MANAGED, WITH GREAT EFFORT, TO STEER THE CAR AS WE WENT INTO THE LANE TO THE RIGHT OF US. AFTER TRAVELING MORE THAN 100 FEET, I WAS FINALLY ABLE TO GET THE CAR TO COME TO A STOP. THANKFULLY, WE DID NOT HIT AND WERE NOT HIT BY PASSING POLICE AND FIRE VEHICLES. WE ALSO SMELLED SOMETHING BURNING IN OUR CAR FOR A COUPLE OF MINUTES. ON NOVEMBER 17, 2012, WE WENT INTO TOYOTA SERVICE TO REPORT WHAT HAD OCCURRED THE NIGHT BEFORE. WE WANTED TOYOTA TO KNOW WHAT HAD HAPPENED BECAUSE IT WAS VERY FRIGHTENING AND WE WERE CONCERNED ABOUT OUR SAFETY. WE ALSO WANTED TO KNOW HOW MANY OTHER PEOPLE HAD EXPERIENCED THIS PROBLEM AND HOW TOYOTA HAD RESOLVED THIS DANGEROUS, SAFETY PROBLEM. TOYOTA SERVICE CHECKED AND RESPONDED THAT THERE WAS NO RECALL FOR THIS UNINTENDED ACCELERATION IN THE 2012 CAMRY. UNFORTUNATELY, WE ACCEPTED THAT THIS WAS AN ISOLATED INCIDENT EXPERIENCED ONLY BY US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR