2020 Toyota Camry
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 274 owner complaints filed for this model year. This is the 17th highest complaint count among 25 Camry model years with reports.
Of the 2020 reports, 14 involved a crash and 2 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationDec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign 23V865000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpNov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign 20V682000 on NHTSA.gov
Engine and engine coolingFeb 6, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Campaign 20V064000 on NHTSA.gov
Representative owner complaints: other or unspecified
45 reports, newest first. Show all
Other or unspecified, Dec 10, 2022
My sunroof exploded with outward shards for no apparent reason while driving so an impact from road debris seem unlikely. Dealer.inspected and says it's not a warranty issue and to file a comprehensive claim with my insurance. I have read that exploding sunroofs are a problem with some Toyotas. But Toyota refuses to address the problem. Thankfully as startling as the incident was it didn't make me have an accident but could see others may not be so lucky
Structure, Other or unspecified, Sep 5, 2022
Front bumper and side view mirror cover (passenger side) have been badly deformed with in past few months and getting worse for a vehicle which is still under warranty (~2 year old and under 36,000 miles). Side view mirror cover (driver side) has also started to deform. Side view mirror cover (passenger side) has been deformed to an extent that a slight hand touch or push detaches it from the vehicle body which means it can become falling or flying object when vehicle is in motion and cause safety hazard. Parts are available for inspection (pictures are also attached). I claimed the manufacturer warranty through a local Toyota dealership and after sending me from one dealership to another, my warranty claim was denied based on the reason that deformation is possibly due to heat reflection which is an outside influence. Other than taking pictures, dealership and manufacturer have not tried to replicate the failure of parts. Dealership & Manufacturer have also failed to rule out any safety issues due to deformed components. As a Toyota customer and vehicle owner, I am highly concerned about (1) If front bumper will function under deformed conditions as it is designed to function and will not cause any safety issues to the vehicle and its occupants (2) Deformed components (One of side view mirror is already started to detach) will not completely detach and become safety hazard. I am requesting NHTSA to investigate this matter which looks like a product failure and should be covered under manufacturer warranty or recall.
Other or unspecified, Nov 11, 2021
The component or system that failed and malfunctioned, is the air conditioning drain hose that leaked water into the bottom of the inside of the car, causing extensive damage to the rugs, padding, soundproof insulation, and damage to the metal frame of the bottom of the car. Corrosion of the electrical system. The safety was at risk due to the sickening mildew swampy odor coming from inside the car from an accumulation of stagnant water. It caused me headaches, sinus infections, and aggravated my asthma. Yes, Toyota dealership and SERV PRO and independent lab. Yes, the vehicle component has been inspected by the Insurance company and dealership and SERV PRO, and independent Lab. Yes, there were warnings and symptoms of the problem which appeared less than a year after the new 2020 Toyota camry was bought.
Electrical system, Other or unspecified, Engine, Aug 28, 2021
First time went to get in my vehicle and the car would not even open, not even the trunk. Had been parked over night. The car was deader than a door nail. The Toyota dealer had a tow truck dispatched to me with a charge box. The charge box would not even crank the vehicle. Had to use his tow truck to jump the car took to Toyota they said it needed a software update. Did it seemed fine now fast forward several months later now when it cranks doesn’t want to crank, dies then have to try again finally it crank. Took in today at dealer they tested battery said it’s showing 100% testing so not the battery then they say the update didn’t take back months ago so needs to be updated again . So now I’ve been shuttled home as it will take 2 plus hours. I’ve googled and seen so many complaints that are identical to mine and wondering why my vehicle has no recall when my vehicle has same issues apparently or I’m being lied to by the dealer cause I’ve got a complete lemon. I’ve owned many Toyota’s and never once had issues like this.
Electrical system, Other or unspecified, Aug 19, 2021
As I was driving Monday morning August 16 2021, Check engine light and chip failure light showed up. When shifting the vehicle in reverse, but it showed in drive. Took the car to Toyota dealer, and diagnosis reveals "Vehicle has green death in connections to shift indicator. This problem costing $4,585.25 to fix the problem.
Other or unspecified, Jul 26, 2021
While opening the trunk from either the key fob or inside button release on the dash, the trunk lid flies open at high speed and hits the rear window of the car. It appears it's either a shock dampener failure or lack of one. I entered the date it occurred as the date I purchased the car.
Other or unspecified, Feb 17, 2021
AFTER A FEW MONTHS OF PURCHASING THE VEHICLE I HAD A HORRIBLE SMELL IN THE VEHICLE AND AFTER INVESTIGATING THERE WAS WATER POOLING IN THE BACK PASSENGER SEAT UNDER THE WEATHERTEC FLOOR MAT. THERE HAD BEEN A FEW DAYS OF RAIN BEFORE THIS.THIS HAPPENED AGAIN AFTER A FEW WEEKS AND BECAUSE OF THE WEATHER THE WATER UNDER THE MATT IN THE BACK SEAT WAS FROZEN. THERE HAD BEEN SNOW IN MY AREA AT THIS TIME ALSO. THE DEALERSHIP SAYS THAT THEY CAN NOT DUPLICATE IT AND NOW THEY ARE HOLDING ME RESPONSIBLE FOR IT.
Other or unspecified, Service brakes, Forward collision avoidance, Jan 22, 2021
I BOUGHT A NEW TOYOTA CAMRY 2020 SE ON OCTOBER 2020 FROM TOYOTA DOWNTOWN LOS ANGELES LESS THAN 3 MONTHS LATER. I'VE ONLY DRIVEN IT 800MILES. TODAY AS I WAS DRIVING TO WORK I NOTICED THAT I HAD TO PRESS ON THE BREAK HARDER THAN USUAL. ALSO IT LAGS WHEN STARTING UP.
Other or unspecified, Engine, Dec 8, 2020
ENGINE SMELLS OF COOLANT. ENGINE JERKS BRAKES GO DOWN FAR. BRAND NEW CAR
Other or unspecified, Engine, Dec 8, 2020
ENGINE JERKS. BRAKES GO DOWN FAR. ENGINE SMELLS OF COOLANT. BRAND NEW CAR
Other or unspecified, Engine, Dec 8, 2020
SMELL OF COOLANT AND ENGINE JERKS AND BRAKES GO DOWN FAR ON BRAND NEW CAR
Electrical system, Other or unspecified, Engine, Nov 17, 2020
WOULD NOT START, 25,000 . HYBRID MALFUNCTION WARNING, OCS WARMING, PRE-COLLISION WARNING, BRAKE SYSTEM WARNING. DEALER CLAIMED SOFTWARE UPDATE ISSUE. HAD TO BE TOWED, LATE TO WORK URGENT CARE/COVID, UBER TO DEALER TO GET LOANER, UPSET. FRIDAY IT HAPPENED AGAIN AND I HAD SURGERY SCHEDULED. HYBRID MALFUNCTION WARNING PRE-COLLISION WARNING, DO NOT DRIVE, CALL DEALER, TOW TRUCK TESTED BATTERY AND IT WAS GOOD. LIGHTS, BELLS, STEREO WORKED, HELD KEY FOB TO PUSH START NO. 40,000 CAR AND DEALER TODAY SAID, OH, WE PUT IN A NEW BATTERY? IN A NEW CAR? AND FOR IT TO NOT START DUE TO SOFTWARE UPDATE???? I GO 100 OUT OF CITY WITH DOGS, NO CELL AND WOULD HAVE BEEN STRANDED IN A BRAND NEW CAR DUE TO NO NOTIFICATION OF HEY THERE ARE PROBLEMS, YOUR CAR WONT START, SOFTWARE UPDATE? ANYTHING? SECOND TIME 6 WEEKS LATER, MISSED MY SURGERY APPT!!!!!!!! TOW IT AGAIN, THEY NOW SAY THAT TOYOTA HAS FIXED ON 2021 AND DEALER HAD LIST OF VEHICLES WITH ISSUES BY VIN. GREAT. WHY NOT TELL ME. ONE MORE LEMON LAW WISCONSIN. I DON'T EVEN WANT TO GO PICK IT UP. ITS GOING TO HAPPEN AGAIN. I THINK IT IS ELECTRICAL, STARTER, HYBRID. BYW WHY NOT REPLACE HYBRID BATTERY? BECAUSE THEY ARE TOO EXPENSIVE. THERE ARE RECALLS FOR 2020 COMPLETE ENGINES. I WANT IT GONE. IT WAS PARKED IN MY DRIVEWAY WOULD NOT START AT CRITICAL TIMES. I DO NOT FEEL SAFE IN IT, BRAKE MALFUNCTION WARNING? PRE CRASH WARNING, HYBRID?
Steering, Electrical system, Other or unspecified, Oct 1, 2020
WITHIN 2 WEEKS OF PURCHASING THE CAR I HAD THE FOLLOWING ISSUES: THE KEYLESS KEY NOT WORKING, ENGINE IMMOBILIZER SYSTEM LIGHT WAS ON, ELECTRIC POWER STEERING SYSTEM WARNING LIGHT WAS ON AND THE CAR BATTERY WAS COMPLETELY DRAINED. CAR WAS STOPPED
Other or unspecified, Sep 21, 2020
FROM I BOUGHT THIS CAR I'VE NOTICED A HEAVY JERK OR SHIFT WITHIN THE ENGINE / TRANSMISSION I TOOK THE VEHICLE BACK TO TOYOTA 3 DIFFERENT TIMES COMPLAINING ABOUT THE PROBLEM THEY TOLD ME THAT THEY RESET THE TRANSMISSION BUT HAD ONLY DOCUMENTED ONE TIME , SO ON THE 2ND OF SEPTEMBER I WAS DOWN IN FTLAUDERDALE FL AT THE TRAFFIC LIGHT OF 31ST & MCNAB THE LIGHT WAS RED THEN TURNED GREEN I DROVE OFF THEN I HEARD A SOUND SAW SO MUCH SMOKE I COULDN'T SEE NOTHING OUTSIDE SO I STOPPED TURNED OFF THE IGNITION SAW THAT THE SIGNS ON THE DASH SAYING THE ENGINE IS DEAD WAITED UNTIL I COULD SAFELY EXITED THE VEHICLE WENT OUTSIDE SAW A LOT OF ANTIFREEZE ON THE GROUND BUT NO OIL SO I OPENED THE HOOD SAW ANTIFREEZE ALL OVER & A LITTLE OLD SO I CALLED TOYOTA THEY TOLD ME TO HAVE THE VEHICLE TOWED TO THE NEAREST DEALER AFTER BEING THERE FOR A FEW HOURS THEY TOLD ME I HAD A HOLE IN THE ENGINE I REPLIED THAT COULDN'T BE POSSIBLE I HAVEN'T DRIVEN OVER ANYTHING MATT THE SERVICE REP TOLD ME IT COULD BE 3 THINGS ONE BEING MY NEGLIGENCE BY DRIVING THE VEHICLE WITHOUT OIL I SAID THAT CAN'T BE POSSIBLE THE OIL WAS CHANGED AT 10,000 MILES THEN HE SAID IT COULD BE HYDROLOCK MEANING I'VE DRIVEN THROUGH 3-4 FEET OF WATER I REPLIED IMPOSSIBLE LOOK AT MY CAR DO YOU SEE HOW CLEAN IT IS THEN HE SAY IT ALSO COULD BE FACTORY DEFECT BUT THEY WOULD HAVE TO PULL THE ENGINE DOWN TO SEE & THEY WOULD HAVE RESULTS IN 2 DAY I CONTACT THEM IN 2 DAYS THEY SAID THAT THEY'RE STILL DIAGNOSING THE PROBLEM SO ON MONDAY SEPTEMBER 7 THEY CONTACTED ME SAYING THE VEHICLE IS HYDROLOCK AND IT'S AN INSURANCE CLAIM I SAID IT'S IMPOSSIBLE HE SAID THAT'S THE ONLY WAY TO GO SO I CONTACT MY INSURANCE THEY WENT & LOOK AT MY CAR & DECIDED THAT IT WASN'T DRIVEN THROUGH WATER I WAS DRIVING WHEN THE PROBLEM HAPPENED I THOUGHT THAT THE VEHICLE WAS GOING TO BLOW UP DUE TO THE AMOUNT OF SMOKE DIDN'T KNOW THAT A NEW CAR BY TOYOTA WO
Other or unspecified, Electronic stability control (ESC), Sep 3, 2020
MY TOYOTA CAMRY XSE 2020 BATTERY WAS DEAD. I BEEN DRIVING IT FOR ALMOST 6 WEEKS AND I GOT STRANDED TODAY WHEN IT DIDN'T TURNED ON. IT'S BEEN HAPPENING TO MANY 2020 MODELS AND WE NEED ANSWERS AND SOLUTIONS. I DO NOT WANT TO BE LEFT STRANDED AGAIN.
Other or unspecified, Jul 30, 2020
NEW VEHICLE, PRISTINE CONDITION. HIGHWAY DRIVING, OPEN SPACE, STRAIGHT LINE. NO TREES, CARS, TRUCKS, OVERPASSES, ETC. IN VICINITY. WEATHER OVERCAST, NO RAIN. WITHOUT WARNING, SUNROOF GLASS EXPLODED OUTWARD. GLASS PIECES DID FALL INSIDE, BUT MOSTLY BLEW OUT AND BACK, GOUGING REAR WINDOW AND CAUSING SIGNIFICANT PAINT DAMAGE ON TRUNK. SIZE OF BLOWOUT HOLE APPROXIMATELY 24"X13". TOYOTA SAYS NOT THEIR FAULT, CLEARLY A ROCK HIT IT.
Other or unspecified, Jul 6, 2020
CAR SUDDENLY ACCELERATES BY ITSELF . I APPLY BRAKES AND IT STILL PROPELS ITSELF. I LOSE CONTROL OF THE VEHICLE AND FEEL THAT I AM LUCKY THAT I DO NOT HIT A PEDESTRIAN OR ANOTHER CAR BECAUSE THE SUDDEN ACCELERATION EVENTUALLY STOPS. THE CAR IS NEW WITH ONLY 900MILES . I AM SCARED TO DEATH TO DRIVE IT. TOMORROW I AM BRINGING CAR BACK TO THE DEALER FOR ADVICE. THIS SUDDEN ACCELERATION HAS HAPPENED TWICE. OF COURSE THIS OCCURS WHEN I AM DRIVING AT SLOW SPEEDS.
Structure, Other or unspecified, Jun 15, 2020
THE DAY WAS PARTLY CLOUDY. THE LOCATION WAS MARYLAND. THE VEHICLE WAS A NEW 2020 TOYOTA CAMRY SE 4DOOR. WHILE DRIVING WITH MY SUNROOF EXTERIOR FLAT GLASS AND INTERIOR DOOR ASSEMBLY BOTH COMPLETELY CLOSED, MY DAUGHTER AND I SUDDENLY HEARD A BOOM EXPLOSION. WHILE DRIVING TRYING TO SAFELY EXIT, HUGE BLACK CHUNKS WERE FLYING BEHIND US, THAT WAS LATER IDENTIFIED AS BROKEN SUNROOF GLASS FLYING BEHIND US HITTING THE VEHICLES TRAVELING BEHIND US. WE PULLED OVER AND GOT OUT OF THE CAR. WE DISCOVERED THAT MY VEHICLE'S SUNROOF HAD EXPLODED. INSTEAD OF THE REMAINING BROKEN SUNROOF GLASS EDGES EXHIBITING A CONCAVE DOWNWARD APPEARANCE, THE REMAINING SHATTERED GLASS EXHIBITED A CONVEX OUTWARD APPEARANCE INDICATING AN EXPLOSION HAD OCCURRED. TOOK THE VEHICLE TO A LOCAL MARYLAND TOYOTA DEALER FOR HELP AND WAS TOLD BECAUSE THE VEHICLE WASN'T PURCHASED FROM THEIR DEALERSHIP THEY COULDN'T HELP ME. HENCE THE OEM GLASS REPLACEMENT COSTS WERE COVERED BY MY AUTO INSURANCE, WITH A $500 DEDUCTIBLE. A FEW DAYS LATER AFTER I RETURNING HOME, THE NEW OEM GLASS AND SUNROOF ASSEMBLY BEGAN TO SCREECH AND CRACKLED AS IF IT WAS COMING APART. THE TOYOTA DEALERSHIP WHERE I PURCHASED MY VEHICLE RENIGGED ON THEIR PROMISE TO MAKE MY SUNROOF ASSEMBLY NEW AGAIN AT NO COSTS SINCE THE VEHICLE WAS STILL UNDER WARRANTY. NOW I DEAL WITH A CRACKLING AND SQUEAKING SUNROOF ASSEMBLY THAT MAKES ME FEARFUL OF THE SUNROOF EXPLODING AGAIN. NOTE: THE PURCHASING DEALERSHIP FAILED TO COMPLY WITH MY AUTO SUNROOF GLASS AND ASSEMBLY THAT WAS STILL UNDER WARRANTY AND REFUND MY AUTO INSURER AND ME AS THEY HAD PROMISED. HAD DIFFICULTY UPLOADING PHOTOS (5) *TR
Suspension, Structure, Other or unspecified, May 23, 2020
MY 2020 CAMRY /TOYOTA IS BUILT SO LOW IT KNOTTED THE CLAPS A LOOSE FROM UNDER THE FRONT PART OF THE VEHICLE... DUE TO HOW LOW THE VEHICLE WAS BUILT ANY SLIGHT UNEVENNESS IN THE ROAD YOU CAN HEAR AND FEEL THE FRONT OF THE CAR SCRAPE THE FRONT END OF THE CAR. *TR
Vehicle speed control, Other or unspecified, Fuel/propulsion system, Jan 30, 2020
SLOW ACCELERATION DURING 1ST 1 OR 2 GEARS. ALMOST HAD MULTIPLE ACCIDENTS IN HIGHWAY DUE TO SLOW ACCELERATION WHEN CHANGING LANES. THE VEHICLE DOES NOT IMMEDIATELY RESPOND TO ACCELERATION WHEN ACCELERATOR PEDAL IS USED. THE VEHICLE HAS A COUPLE OF SECONDS DELAY UNTIL IT CHANGING INTO NEXT GEAR. DEALER NON RESPONSIVE. I BROUGHT IT INTO MY TOYOTA DEALER AND THE SERVICE TECHNICIAN DROVE MY CAR WITH ME IN THE PASSENGER SEAT. I EXPLAINED THAT MY PREVIOUS (3) V6 TOYOTA CAMRY'S DID NOT HAVE ANY PROBLEMS WITH ACCELERATION, HE TOTALLY UNDERSTOOD. THE NEW 8- SPEED TRANSMISSION HAS DIFFERENT SHIFT SETTINGS WHICH EXPLAINS THE ACCELERATION DELAY AND SOMETIMES CAUSES A JERKY MOTION FROM A DEAD STOP, DRIVING IN STOP & GO TRAFFIC OR WHILE ENTERING A HIGHWAY. ACCORDING TO THE TECH, THEY HAVE BEEN PROVIDED WITH NO FIXES FOR THIS PROBLEM AND THAT THE CAR WILL "LEARN" MY DRIVING HABITS THE MORE I DRIVE IT.