2020 Toyota Camry
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 274 owner complaints filed for this model year. This is the 17th highest complaint count among 25 Camry model years with reports.
Of the 2020 reports, 14 involved a crash and 2 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationDec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign 23V865000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpNov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign 20V682000 on NHTSA.gov
Engine and engine coolingFeb 6, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Campaign 20V064000 on NHTSA.gov
Representative owner complaints
274 reports, newest first.
Power train, Oct 6, 2025
2020 Toyota Camry 8 speed transmission hesitant and jerking This has led to me being unable to avoid accidents. It is unsafe to accelerate to avoid bad situations. Car has been back to Toyota and they can’t find the cause of the issue but have been able to reproduce it.
Power train, Oct 1, 2025
Transmission failed on a major parkway. A loud noise was heard and engine over-revved. Car started to vibrate and no forward gears worked. I had to drift across two lanes of a coming high speed traffic with no drive power. I eventually got to the side of the road. I put my hazards in as soon as it happened. The vehicle was towed to the location from which it was purchased new in 2020, and serviced at all intervals. The dealership has changed ownership and is now Ourisman Toyota of Richmond. They ran a diagnostic and confirmed that the transmission has failed. There were no warning lamps, however the day prior I noticed the transmission shifting seemed off. I made an appointment to take the car in for checking at the earliest available date. However the failure occurred two days before this date.the car’s mileage is just under 85k. We purchased a 6yr 75k VSP warranty however it has expired by mileage. Car is still financed by Toyota financing. Problem has been reported to Toyota Brand engagement center and has been escalated. We have not received a resolution yet and the case is still in queue after 3 business days:
Air bags, Sep 27, 2025
Unknown
Air bags, Sep 23, 2025
The contact owns a 2020 Toyota Camry. The contact stated that the Occupant Classification System (OCS) sensor was defective and failed to recognize when the seat was empty. The contact stated that the failure initially occurred with the front passenger’s seat; however, the rear seats also experienced the failure. The contact had to restart the vehicle or fasten all seat belts to prevent the seat belt chime from activating. Upon investigation, the contact discovered NHTSA Campaign Number: 23V865000 (Air Bags); and linked the failure to the recall. The dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Air bags, Sep 2, 2025
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Air bags, Seats, Aug 27, 2025
This is the Recall I am speaking about 23V865 for the 2020 Toyota Camry. This is a serious safety risk that I would like to have resolved. I drive around with my family and younger siblings and don't want there safety at risk. It's been 20 months since it was issued and there is no solution! This shouldn't still be any issue after 20 months.
Air bags, Aug 21, 2025
The contact owns a 2020 Toyota Camry. The contact was reviewing the vehicle registration and became aware that the VIN was included in NHTSA Campaign Number: 23V865000 (Air Bags). The contact called the local dealer, who confirmed that the parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. The manufacturer was not contacted.
Air bags, Aug 14, 2025, crash
Out side of charlotte North Carolina
Structure, Other or unspecified, Visibility/wiper, Aug 11, 2025
The panoramic sunroof on my 2020 Toyota Camry XSE failed to close on two separate occasions. The most recent incident occurred about three months ago. After opening the sunroof, the glass panel would not close, leaving the vehicle fully exposed during heavy rain. I had to cover the opening with plastic and tape while standing in the rain, which caused water to enter the vehicle and led to illness from exposure. This failure poses safety risks, including: Driver distraction if the failure occurs while driving. Possible water damage to electrical components, potentially affecting vehicle operation. Reduced visibility in heavy rain. Security risks if the vehicle cannot be secured. Online research and discussions with other owners revealed that this problem appears to be relatively common with Toyota Camry models equipped with a panoramic roof. My initial repair estimate was approximately $12,000, which is unreasonable given the vehicle’s value. I ultimately had the sunroof permanently sealed shut at my own expense. I have video evidence and documentation from both incidents, including an earlier occurrence on August 29, 2020, which was reported to a Toyota dealer but dismissed at the time. I believe this should be investigated as a potential recall.
Air bags, Aug 8, 2025
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Air bags, Forward collision avoidance, Jul 30, 2025, crash
I rear ended a stopped tractor pulling a hay baler at 50 mph. my braking system sent no alerts nor did it brake for me. May airbags did not deploy. I sufferered a broken hand as a result of the impact.
Vehicle speed control, Other or unspecified, Engine, Jul 23, 2025
Incident Highway Malfunction Occurs – [XXX] While driving at a steady speed on the highway, my 2020 Toyota Camry unexpectedly shifted gears on its own. I did not bump the gear shifter or interact with the controls in any abnormal way. The gear shift occurred without warning or driver input, while the vehicle was in motion. A “Drive Start Control Malfunction” warning appeared on the dashboard at the time of the incident. Vehicle Towed to Toyota Service Center – July 11 2025 Following the incident, I brought the car to a Toyota dealership for diagnosis and repair. I spoke with a service advisor named Rebecca, explained the situation, and clearly stated that I did not hit or touch the gear. The vehicle was kept for inspection, repair and I communicatied with Toyota. Vehicle Picked Up – July 16, 2025 I picked up my car from the Toyota dealership on Wednesday, July 16, 2025. I had not yet heard back from Toyota about coverage or resolution. I chose to wait for further communication regarding whether they would take responsibility for the malfunction. Toyota Corporate Follow-Up Call – July 23, 2025 On Tuesday, July 23, 2025, Toyota corporate called to inform me that the repair would not be covered, citing that the vehicle is out of warranty. What disturbed me most was that the representative claimed I had told Rebecca that I might have “bumped the gear,” which is completely false. I made it clear from the beginning that I never touched the gear shifter, and that the malfunction occurred while I was driving normally. This false statement was either a miscommunication or a lie — and it minimizes the seriousness of a potential safety defect. Response to Toyota’s Misrepresentation – July 23, 2025 During the call, I told Toyota that misrepresenting my account was unacceptable and dangerous. If Toyota is aware that this vehicle model may experience uncommanded gear changes while in motion and fails to report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Jul 23, 2025
On multiple occasions the doors have Locked or Unlocked automatically while driving. This puts my children at risk not knowing if doors will stay locked while driving. The problem has not been looked at a dealer. I doubt they could reproduce it being so random and infrequent. There were not any warning lamps or messages.
Air bags, Other or unspecified, Jul 14, 2025
Manufacturer has not been able to fix a safety recall on a timely manner .I read that air bags my not deployed and fatal injuries could be suffered if in an accident. It has been years since the recall came out and still no solution .
Air bags, Jul 8, 2025
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Seat belts, Jul 1, 2025, crash
I was in an accident, going about 40mph (about 30mph at time of impact), and no airbags were deployed. Police officer reported that he also did not see that the tension of the seat belt remained tense after the crash. Seems that there was a problem with both systems. The other vehicle had all their airbags deploy.
Vehicle speed control, Other or unspecified, Engine, Jun 24, 2025
This vehicle, and models with the same throttle body and air filter/air duct assembly have an issue. Where plastic parts from the vacuum box attached to the air duct come loose and get stuck in the throttle body. Causing the engine to rev up then die. I have dealt with this same issue twice in the last three weeks. Thank you for your time.
Lane departure, Forward collision avoidance, Jun 23, 2025
FORWARD FACING RADAR SYSTEM MALFUNCTION. IF VEHICLE IS PARKED IN THE SUN AND WINDSHIELD IS HOT THE FORWARD FACING RADAR IS OVERHEATED AND WHEN YOU START THE VEHICLE THE SAFETY SYSTEM FAIL TO BOOT UP. IF THIS ISN'T ENOUGH OF A SAFETY CONCERN THE ERROR MESSAGES OBSTRUCT YOUR INSTRUMENT CLUSTER SCREEN SO YOU CAN NOT SEE IMPORTANT THINGS LIKE YOUR SPEEDOMETER. YOU CAN CANCEL THE WARNING BUT WITH IN A FEW SECONDS IT REAPPEARS AND OBSTRUCTS YOUR VIEW. VEHICLE WAS TAKEN TO DEALERSHIP. THERE ARE NO RECALLS OR SAFETY BULLETINS ON IT FROM TOYOTA CORP AND NO KNOWN FIX. THIS PROBLEM DID NOT EXIST UNTIL TOYOTA MOVED FORWARD RADAR FROM GRILL AREA AND PLACED IT INSIDE WINDSHIELD TOP CENTER. IF I MANUALLY COOL THE AREA WITH COLD WATER OR PROLONGED FAN BLOWING ON THE AREA I CAN RESTART AND SAFETY SYSTEM BOOTS UP FINE. THIS CONTINUALLY HAPPENS OVER SEVERAL YEARS, AND YET STILL NO RECALL. SEVERAL DISCUSSIONS ON TOYOTA'S FORUM ABOUT THIS EXACT ISSUE. YET NEITHER TOYOTA OR NHTSA ARE ADDRESSING IT. LETS RECALL AND FIX THIS BEFORE SOMEONE DIES AS A RESULT OF THE SAFETY SYSTEM MALFUNCTION OR THE WARNING MESSAGE OBSTRUCTING THE INSTRUMENT CLUSTER.
Other or unspecified, Jun 14, 2025
Door Lock Actuators failed on all doors. At times they don't unlock or don't lock. Toyota informed not covered under Warranty, No Recall or Campaign Notice. For the safety of myself and family I had them replaced at a mechanic. My truck lock is also faulty but not replaced. This started in May 2023 with one lock and again in December of 2024 with the other 3 locks.
Air bags, Jun 1, 2025
I am filing a formal complaint regarding a longstanding and unresolved recall on my 2020 Toyota Camry XSE. The recall in question — NHTSA #23V865 / Toyota #23TB15 — was issued on December 19, 2023, and involves a critical defect: the passenger airbag may fail to deploy in a crash. As of today, nearly six months later, no remedy has been issued by Toyota. This puts myself and others at serious risk, and Toyota has made no accommodations to ensure my safety, such as a loaner vehicle. In addition, I am continuing to make payments on this vehicle through Toyota Financial Services, despite being unable to use it safely or as intended. I urge NHTSA to take immediate action to: •Investigate the reason for the extended delay in remedy •Pressure Toyota to offer protective measures or replacement vehicles •Ensure that automakers are held accountable when they fail to resolve serious recalls in a reasonable timeframe I expect a response or update from NHTSA and Toyota regarding the status of this recall and the lack of consumer support.
Air bags, May 29, 2025, crash
The contact owned a 2020 Toyota Camry. The contact stated that his wife was driving at 60 MPH, when another vehicle struck the rear driver's side, causing the vehicle to spin and crash into a semi-truck's trailer. The contact stated that the tires had caved in as a result of the collision. The air bags did not deploy. The contact's wife's head struck the steering wheel and the front driver's side window. The contact's wife suffered cuts, bruises, and bumps on her forehead, hands, and arms. The contact's parents were also present in the vehicle. The contact's father suffered head, hand, and wrist injuries, while the contact's mother suffered six broken ribs and two broken hands. The contact's wife and parents were transported to the hospital via ambulance. The vehicle was towed to the tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and after reviewing the crash report data, the contact was informed that the air bag system was operating properly, and the criteria were not met for the air bags to deploy. The failure mileage was approximately 35,000.
Steering, May 21, 2025
Description of the Problem: On May 19, 2025, the steering wheel intermediate shaft or column of my 2020 Toyota Camry LE Hybrid began to malfunction. The steering became unexpectedly hard and stuck, significantly affecting my ability to safely control the vehicle. This problem occurs intermittently but poses a serious safety risk as it can happen while the vehicle is in motion, especially during turns or lane changes. •The affected component is the steering column/intermediate shaft, and it is available for inspection upon request. •This malfunction put my safety and the safety of others at risk, as it limited my ability to steer accurately and could potentially result in a collision, especially in emergency or high-speed situations. •At this time, the issue has not yet been reproduced or confirmed by a Toyota dealership or an independent service center, but I am in the process of scheduling an inspection. •The vehicle has not yet been inspected by the manufacturer, police, insurance, or other parties, but I am prepared to provide access to the vehicle for a thorough inspection. •There were no warning lamps, error messages, or advance symptoms before the failure. The issue appeared suddenly on May 19, 2025, without any prior signs or indicators.
Engine, Apr 28, 2025
This was a recall due to the coolant valve Thursday, my vehicle had went in for the recall I picked up my vehicle Friday morning I checked to make sure the part that they have changed nothing wrong with it or not. When I looked at the part a day after I noticed pink stuff is leaking from around it this was announced by Toyota This is the New part they had just made I’m assuming and it is still leaking I have a 2020 Toyota Camry. With 141,000 miles. And now I am having issues. Toyota needs to redesign this piece or have a further investigation on it.
Fuel/propulsion system, Apr 18, 2025
engine coolant bypass valve 'a' control circuit/open: circuit short to battery or open I honestly feel like this is not safe. If you’re driving your engine could possibly overheat or it can crack the engine block and several different others I’m not a familiar mechanic this code just popped up My car is running a bit funny I would say that’s what made me do the scan in the first place Nobody has looked at it. I used a code scanner. I cleared the code and then I re-scanned it, and it was still there. Just for a future note, this is for a 2020 Toyota Corolla at 141,000 miles I have seen where the Toyota Corolla is having the same issue several different people at that so I do think they need to have a open investigation about this issue because it is an outgoing issue
Air bags, Apr 15, 2025
Recall issued in December 2023…Remedy was estimated to be available in Q3 of 2024. It is now Q2 of 2025, and remedy is still not available.