2021 Toyota Camry
Problems, recalls and owner-reported issues
Air bags is the leading concern among 157 owner complaints filed for this model year. This is the 20th highest complaint count among 25 Camry model years with reports.
Of the 2021 reports, 21 involved a crash and 2 involved a fire. 16 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationDec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign 23V865000 on NHTSA.gov
Representative owner complaints: air bags
78 reports, newest first. Show all
Air bags, Aug 19, 2026, crash
The contact owns a 2021 Toyota Camry. The contact stated that while driving approximately 40 MPH, a second vehicle T-boned the vehicle while driving approximately 60 MPH and crashed into the driver’s side of the vehicle. During the crash, no air bags had deployed inside the vehicle, including the side curtain air bags. Police and Emergency Services were called to the scene. The contact had to be extracted from the vehicle and was transported to a nearby hospital. During the crash, the contact sustained a concussion and left hip and left torso injuries. A Police report was filed at the scene, and the vehicle was towed to a nearby salvage yard. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 83,000.
Air bags, Jul 15, 2026
I went to a toyota dealership June 24th to have my car checked for the airbag recall. They told me my car did have the recall on it and that they would have to order the part. I haven't heard anything from them at all.
Air bags, Apr 7, 2026
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure.
Air bags, Mar 24, 2026
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Air bags, Mar 23, 2026
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part to do the recall repair was not yet available. The contact had not experienced a failure.
Air bags, Mar 5, 2026
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact had been calling the local dealer for more than two years after the air bag warning illuminated. The warning light remained illuminated while driving. The contact was advised by the dealer that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been contacted. The failure mileage was unknown.
Air bags, Feb 4, 2026
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer twic,e and the recall repair was not performed. The contact stated that the dealer had brushed him off. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Suspension, Air bags, Dec 12, 2025, crash
I was 165 mph and someone hit me and threw me into a sign that had big huge poles on it all the ones in California do I went right through it got banged all around I have to say the car is a tank because it got me home but it never deployed airbags when I know that it should have I’m pretty sure any other car would have the way that mine was wreck
Air bags, Dec 8, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Air bags, Dec 8, 2025
There is an airbag recall with no remedy available. I’m very concerned about driving my car without this being fixed. Toyota shows the parts should have been available by now. How can they allow this to go unfixed when they are putting lives at risk? I called my dealer and they said it wasn’t fixable yet.
Air bags, Nov 24, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Air bags, Oct 24, 2025
I own a 2021 Toyota Camry XSE (VIN: [XXX] ) with a malfunction in the SRS airbag system related to the front passenger seat frame Occupant Classification System (OCS) sensor. The airbag warning light remains on, and diagnostics indicate a failure in the OCS sensor that could prevent the passenger airbag from deploying correctly, or could deploy it at the wrong time during a collision. I contacted Toyota for assistance, but they declined to cover the repair, stating the vehicle is out of warranty and not covered under any current recall or extended warranty. However, this is a critical safety issue that affects the airbag system’s ability to protect occupants properly. I’ve discovered that Toyota has already issued multiple airbag- and sensor-related recalls in recent years, including: – The Takata inflator recall, affecting many Toyota models for potentially explosive airbag inflators. – A December 2023 recall for approximately 1 million Toyota and Lexus vehicles (model years 2020-2022) due to a front passenger seat OCS sensor defect—the same component involved in my Camry’s issue. – A June 2024 recall of about 145,000 U.S. vehicles (certain 2024 SUVs/hybrids) for side-curtain airbags that may not deploy correctly. – A January 2025 recall affecting 2023 Toyota and Lexus vehicles for steering-column spiral cable defects that could prevent the driver’s airbag from deploying. Given these ongoing airbag and OCS sensor problems across multiple Toyota models and years, it appears my 2021 Camry may suffer from a related or similar defect. I am requesting that NHTSA investigate whether this issue should be included in or trigger an expansion of existing Toyota airbag recalls. Toyota’s refusal to assist despite the safety risk raises concern that other 2021 Camry owners could be affected without being aware of the danger INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags, Oct 16, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, parts for the recall repair were not yet available. In addition, the contact stated that several times the vehicle was taken to the dealer for a scheduled service appointment, and the contact was informed that the parts were still not available for the recall repair. The contact stated that the recall was initiated in 2023, and that parts were still not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure regarding the unrepaired recall.
Air bags, Forward collision avoidance, Oct 2, 2025, crash
I was involved in a multi-impact collision while driving my 2021 Toyota Camry. Certified crash data from the Airbag Control Module (ACM) confirms five crash events including a frontal collision (delta-V of -9.3 mph) and a rollover (roll angle 9.8°, roll rate 45.6°/sec). Despite these conditions, no airbags deployed—not the frontal, knee, or curtain airbags. The driver was belted, there was no airbag warning light, and power was maintained. Toyota later stated the system worked “as designed” and found no defects. However, federal safety standards (FMVSS No. 208 and 226) suggest this type of crash should have triggered the airbags, especially due to the frontal delta-V and verified rollover. I request a formal investigation. Crash report available upon request.
Air bags, Sep 22, 2025
THIS FIRST PORTION OF THE DESCRIPTION IF AN ENGLISH TRANSLATION FROM THE LATTER PART, WHICH WAS RECEIVED IN SPANISH. Complaint to NHTSA – Unresolved Recall on 2021 Toyota Camry I own a used 2021 Toyota Camry purchased from an authorized Toyota dealer. After purchase, I discovered that the vehicle has an open recall related to the airbag system. According to information from NHTSA, there is currently no solution available from the manufacturer. My concern is twofold: 1. The vehicle makes a constant daily noise, apparently related to the problem reported in the recall, which increases my distrust in the car's safety. 2. The dealership did not inform me before purchase about the existence of this active, unrepaired recall, which I consider a serious lack of transparency and a safety risk to consumers. This puts me in a situation of road safety concerns, as I am driving a vehicle that does not meet minimum safety standards due to a defect recognized by the manufacturer, but with no available remedy. I request that NHTSA: Investigate the case and confirm whether Toyota and the dealership are complying with their notification and transparency obligations. Demand that the manufacturer provide a clear and timely solution to this recall, as consumers should not be driving a defective vehicle without alternatives. Strengthen consumer protection mechanisms so that no dealership can sell vehicles with open recalls and no repairs available without explicitly informing the buyer. I trust that NHTSA can intervene, as this is a public safety risk that affects not only me as the owner, but also my passengers and other drivers on the road. para NHTSA – Recall sin solución en Toyota Camry 2021 Soy propietario de un Toyota Camry 2021 (usado) adquirido en un concesionario oficial de Toyota. Después de la compra, descubrí que el vehículo tiene un recall abierto relacionado con el sistema de bolsas de aire. Según la información de NHTSA, actualmente no existe una solución disponible por parte del fabricante. Mi preocupación es doble: 1. El vehículo presenta un ruido diario constante, aparentemente relacionado con el problema reportado en el recall, lo que incrementa mi desconfianza en la seguridad del automóvil. 2. El concesionario no me informó antes de la compra sobre la existencia de este recall activo y sin reparación, lo que considero una falta grave de transparencia y un riesgo de seguridad para los consumidores. Esto me coloca en una situación de inseguridad vial, ya que manejo un vehículo que no cumple con los estándares mínimos de protección debido a un defecto reconocido por el fabricante, pero sin remedio disponible. Solicito que NHTSA: Investigue el caso y confirme si Toyota y el concesionario están cumpliendo con las obligaciones de notificación y transparencia. Exija al fabricante una solución clara y oportuna para este recall, ya que los consumidores no deberíamos circular con un vehículo defectuoso sin alternativas. Refuerce los mecanismos de protección al consumidor para que ningún concesionario pueda vender vehículos con recalls abiertos sin reparación disponible sin informar al comprador de manera explícita. Confío en que NHTSA pueda intervenir, ya que se trata de un riesgo de seguridad pública que no solo me afecta a mí como propietario, sino también a mis pasajeros y a otros conductores en la vía. Atentamente, [XXX] ] [Houston texas] [XXX] ] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags, Sep 18, 2025
Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Recall StatusRecall Incomplete, remedy not yet available
Air bags, Sep 18, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Air bags, Sep 8, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Air bags, Aug 26, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Air bags, Aug 1, 2025
Took my car in to the dealership when the SRS light came on. Dealership initially said it was due to damage to the electrical harness We paid over 8000 for repairs and got our car back. We had to take the vehicle back 2 more times as the light kept coming back on. The final fix the dealership did to finally make the SRS light stop coming back is the same thing for the fix for the recall for the SRS in Toyotas even though my vin is not on the list
Air bags, Jun 24, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The failure mileage was approximately 149,000. VIN tool confirms parts not available.
Air bags, Jun 23, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Jun 6, 2025, crash
My airbags didn’t deploy when chevy Silverado truck and collided into front end drivers side. Speed was 35 mph whole hood of my car is shifted and drives side front end is demolished. It’s been reported to at fault insurance and is supposed to go into body shop on the 16th of June. So available for inspection until then? There is a police report but not sure about inspection? No warnings or messages. I have whiplash and possible concussion
Air bags, May 29, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Air bags, May 22, 2025
Lack of solution for old recall