2021 Toyota Camry
Problems, recalls and owner-reported issues
Air bags is the leading concern among 157 owner complaints filed for this model year. This is the 20th highest complaint count among 25 Camry model years with reports.
Of the 2021 reports, 21 involved a crash and 2 involved a fire. 16 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationDec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign 23V865000 on NHTSA.gov
Representative owner complaints: air bags
78 reports, newest first. Show all
Air bags, Oct 2, 2024
Toyota announced a recall in December 2023, and has not yet provided a repair for this.
Air bags, Sep 25, 2024
The contact owns a 2021 Toyota Camry. The contact stated while driving 30 MPH, the SRS air bag system malfunction warning light illuminated, with an audible chime. The vehicle was taken to the local dealer but was not diagnosed. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Air bags, Seats, Other or unspecified, Sep 12, 2024
I started to get the ringing noise I do not have my seatbelt buckled and the SRS Airbag warning started popping up. I learned after taking my car in for service it is due to the recall related to the sensor under my passenger seat.
Air bags, Aug 28, 2024, crash
Air Bag malfunction, Car was total loss. Message of the car screen attach to this report.
Air bags, Aug 27, 2024
Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Toyota still does not have a remedy for this recall. It’s dangerous to have passengers in my vehicle and I haven’t been able to have anyone ride with me for almost 1 year.
Air bags, Aug 14, 2024
The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured.
Air bags, Jul 24, 2024
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Jul 19, 2024
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact stated while driving 40 MPH, the air bag warning light illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,600.
Air bags, Jul 11, 2024
I am trying to get this resolved as a preventative measure and there is no remedy yet.
Air bags, Jul 5, 2024
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Jun 24, 2024
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Air bags, Jun 11, 2024
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, May 21, 2024
I am a disabled individual and I have a pregnant wife which doesn't feel safe driving this vehicle with a defective airbag. We contacted but unfortunately they don't seem to care.
Air bags, May 6, 2024
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Apr 23, 2024
We paid cash upfront for our vehicle and we no longer feel safe driving it because my wife is pregnant and her safety is extremely important to me. We reached out to Toyota but unfortunately they are ignoring our calls and so far there's no remedy for the defective airbag.
Air bags, Apr 21, 2024
Unknown
Air bags, Mar 28, 2024
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Mar 21, 2024
The contact's wife owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Seat belts, Feb 19, 2024
There is a recall on my vehicle about the SRS light where it is not picking up the weight of the passenger which in turn is not allowing the passenger airbag to go off.
Air bags, Feb 12, 2024
I received a notice of a recall a couple months ago with a note that there was no remedy as of yet. I have been waiting to schedule the repair and driving the car less. I received another notice also stating there is no remedy but to contact them if any questions. I contacted the manufacturer and they told me to contact the dealership. The dealer ship, when I stated there was a recall on the passenger airbag and I didnt want to drive an unsafe car around, playing russian roulette on the safety equipment if we did get in an accident. The service advisor responded with asking if I drive around in the passenger seat. He then also told me to contact the manufacturer cause they cant do anything. This just happens to be with my Toyota Camry but unfortunately our other car ALSO has an airbag recall for the Driver side ALSO with NO REMEDY! (its a 2016 Buick Enclave) They wont make an appointment to do anything. Nobody seems to want to help me cause I am just the consumer, which means nothing to companies now. I just want my car safe. How can I get assistance getting this fixed?
Air bags, Seat belts, Feb 9, 2024
Light is on indicating that airbags are out
Air bags, Feb 8, 2024
I got a letter saying how certain Toyota models are having issues with their airbags. Why am I going to be paying so much for my car to be unsafe.
Air bags, Jan 24, 2024
This car was rented to me by Hertz and is still in my possession. This was after the most recent recall for 23TA15. I specifically asked Hertz if this recall applied to my vehicle and they stated they would not send out any vehicle with an Open Recall and yet, it turns out this one has the recall on it. They are knowingly rented dangerous vehicles. I have yet to be contacted to return the vehicle to their possession due to the open recall.
Air bags, Jan 19, 2023, crash
The contact owns a 2021 Toyota Camry. The contact stated that while driving approximately 45 mph, the brakes were activated but, it was T- boned by an unknown van and pushed across three lanes of traffic. There were no warning indicator lights illuminated. The air bags did not deploy. The contact sustained injuries to his arm, back, and neck. Medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to a collision center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure. The approximate failure mileage was 35,000.
Air bags, Oct 27, 2022, crash
The contact owned a 2021 Toyota Camry. The contact stated while driving at 35 MPH another vehicle struck the front passenger side of the contact vehicle and the air bags did not deploy. After the crash, an indicator for the air bags was defective. A dealer was contacted. The contact, the wife, and the daughter where severely injured and sought medical attention. The vehicle was towed and was deemed a total loss. A police report was filed. The manufacturer was contacted, and a case was filed. The failure mileage was not unavailable.