2021 Toyota Camry
Problems, recalls and owner-reported issues
Air bags is the leading concern among 157 owner complaints filed for this model year. This is the 20th highest complaint count among 25 Camry model years with reports.
Of the 2021 reports, 21 involved a crash and 2 involved a fire. 16 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationDec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign 23V865000 on NHTSA.gov
Representative owner complaints
157 reports, newest first.
Air bags, Apr 23, 2024
We paid cash upfront for our vehicle and we no longer feel safe driving it because my wife is pregnant and her safety is extremely important to me. We reached out to Toyota but unfortunately they are ignoring our calls and so far there's no remedy for the defective airbag.
Air bags, Apr 21, 2024
Unknown
Other or unspecified, Lane departure, Apr 4, 2024
For three consecutive days, while driving on the highway (speed between 50-60 miles per hour, with a speed limit of 60 miles per hour), the car experienced unstable posture, skidding, and sudden severe shaking, as if it were traveling on water, especially frequent on bends! When driving at a lower speed (between 45-60 miles per hour, with a highway speed limit of 65 miles per hour), it feels like driving on a slippery road. The first time this happened, the road surface was normal and not slippery; the second day, the first occurrence was during rain, and I thought it was due to wet road conditions, but the second and especially the third time, the road surface was dry, and there were no wet or slippery road conditions. Today is the third day and the same issue occurred again. Personally, I suspect it may be the result of improper intervention by lane assist functions.This is the first time I've encountered this situation in all my years of driving."
Service brakes, Hydraulic, Apr 2, 2024
The contact owns a 2021 Toyota Camry. The contact stated while the vehicle was being parked in the residential garage, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was in reverse, and due to the failure, the vehicle crashed into a built-in heater in the garage. The passenger’s side rear above the bumper was damaged. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 14,284.
Air bags, Mar 28, 2024
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Mar 21, 2024
The contact's wife owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Other or unspecified, Mar 19, 2024
Android Auto is not connecting the first time or disconnecting constantly. creating hazardous situations to frequently stop and re-attempt multiple times to get it to work.
Fuel/propulsion system, Mar 13, 2024
Our 2021 Toyota Camry Hybrid is spurting gasoline out of the area where the gas cap is and the gas is flowing down the side of the car. The problem has something to do with overpressurizing the gas tank when the temperature changes outside from cold to warm. This can happen while the car is in motion and creates an explosion risk. On a cold morning if you let the car sit while the temperature rises you can actually video the gas dripping down from the gas cap. I have video of this happening and many photos of the resulting stains on the side of the car. The car is available for inspection. The dealership claims to not be able to reproduce the issue, but they do not deny the video because it's quite obvious. Toyota claims nobody has reported this issue and they only paid the dealership to fix the paint. There's a reddit article about Toyota Camry Hybrid gas ruptures. Everyone is at risk of this defect due to the explosion risk while driving and a cigarette could ignite the gas on the side of the car. The car has been inspect by Lou Fusz Toyota, but they are remiss to do anything to resolve the problem. I have requested a replacement car since ours only has 20,000 miles and is practically new. There were no warning lamps, messages, our only indication of this problem was a strong odor of gasoline, a visible stain down the side of the car often on days with large temperature changes from cold to hot, and the time when I actually took video of it while it was happening back in March 2023. I'm very concerned about the safety of this car and the dealership seems unable, or unwilling, to address the defect. They replaced the gas cap in March 2023 which resolved the issue temporarily, but it just overpressurizes the new one and now it's happening again on these Spring days where temperatures fluctuate. It's incredibly dangerous to drive a car that is leaking gasoline out the side. Please help us.
Air bags, Seat belts, Feb 19, 2024
There is a recall on my vehicle about the SRS light where it is not picking up the weight of the passenger which in turn is not allowing the passenger airbag to go off.
Air bags, Feb 12, 2024
I received a notice of a recall a couple months ago with a note that there was no remedy as of yet. I have been waiting to schedule the repair and driving the car less. I received another notice also stating there is no remedy but to contact them if any questions. I contacted the manufacturer and they told me to contact the dealership. The dealer ship, when I stated there was a recall on the passenger airbag and I didnt want to drive an unsafe car around, playing russian roulette on the safety equipment if we did get in an accident. The service advisor responded with asking if I drive around in the passenger seat. He then also told me to contact the manufacturer cause they cant do anything. This just happens to be with my Toyota Camry but unfortunately our other car ALSO has an airbag recall for the Driver side ALSO with NO REMEDY! (its a 2016 Buick Enclave) They wont make an appointment to do anything. Nobody seems to want to help me cause I am just the consumer, which means nothing to companies now. I just want my car safe. How can I get assistance getting this fixed?
Air bags, Seat belts, Feb 9, 2024
Light is on indicating that airbags are out
Air bags, Feb 8, 2024
I got a letter saying how certain Toyota models are having issues with their airbags. Why am I going to be paying so much for my car to be unsafe.
Air bags, Jan 24, 2024
This car was rented to me by Hertz and is still in my possession. This was after the most recent recall for 23TA15. I specifically asked Hertz if this recall applied to my vehicle and they stated they would not send out any vehicle with an Open Recall and yet, it turns out this one has the recall on it. They are knowingly rented dangerous vehicles. I have yet to be contacted to return the vehicle to their possession due to the open recall.
Other or unspecified, Jan 3, 2024
PANORAMIC SUNROOF. When opening it jams and starts making a loud popping noise. Others have reported it exploding sending shards of glass everywhere and Toyota refuses to issue a recall/ or fix the problem. They only told me they had no idea others were having this issue. I was 100 miles out of my warranty and they refuse to fix it for less than 10,000.00. This is a safety issue.
Steering, Lane departure, Nov 13, 2023
When I turn off the LTA switch, it stays on..in other words the steering is affected, and warning beeps sound when I cross into another lane. This is both irritating and dangerous. I brought it in to Orland Toyota for service. The service advisor related that the Technician who worked on it said the computer in the car shows that it’s working properly, and they are going with that. When I protested, he said there is nothing they can do about it..He further said that I would have to turn off the sway warning every time I turn on the car.The service manager told me that cars he drive home every night, sometimes have problems with the LTA. The only entry re this problem on my service receipt is: “Tech: HOUSE TECH (996) Internal”. The problem began right after the vehicle turned 24,000 miles and persists to the present. Thanks for your help..
Engine, Nov 7, 2023
Notice Oil Leak under the Vehicle i had done further investigation with it find the Engine Oil Pan leaking oil and upper Valve gasket i believe there is existing Investigation on it too and i file Complaint with Toyota they advise me since there is no Recall they charge $250 to Diagonstic fee i told them i ready have few mechanic shop look at it. please reference this [XXX] AND [XXX] . But Mechanic Advise if oil keep leak on the Muffler it could Cause Fire i'm in the process finding the part and get replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine, Oct 30, 2023
I notice oil Leak in my Garage Floor i went under the Vehicle i notice a lot of oil leak between the Oil Pan Gasket # 1 and oil Pan # 2 and light oil leak from the rear of the Valve Cover Gasket i contact Toyota via Reference Number #[XXX] I contact the toyota Dealership advise me i have to pay Diagnostic fee to get look at it then i decide to go with Firestone i paid $48.79 to get inspect they advise me same thing Oil Pan has major leak and advise me it need to get fix as soon as possible i had them order the part and get it replace due to Toyota is under investigation for the Oil pan and Valve cover. Tech Tip [XXX] [XXX] AND [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Structure, Oct 28, 2023
The recent recall on the 2020-2023 Toyota Highlander’s for the front fender/bumper clips is the same issue I am currently having with my 2021 Toyota Camry. There is potential risk of the bumper or fender falling off in traffic causing a traffic hazard. The vehicle is available for inspection upon request. I took my vehicle in a few months ago for a different issue(major railroad rust) and had the manager look at the clip issue to see if it would be fixed at the same time, he informed me that is a common issue they see however would need to be scheduled at the body shop and I would pay out of pocket for it. No the component has not been inspected by anyone else other than the manager at the Toyota dealership I purchased the car from.
Exterior lighting, Oct 23, 2023
The passenger side headlight is retaining moisture. Upon further inspection the retaining clips have pulled away and cracked. This causes the headlight to flicker from the moisture inside. Brought the vehicle into Clearwater Toyota in Clearwater, FL and warranty repair was refused with the service manager stating that I was in an accident. I wasn't. Was not repaired by dealer. Opened a claim with Insurance company. Body shop states that it appears to be a manufacturer issue as the screw securing the retaining clip is pushing through the plastic causing it to break.
Service brakes, Sep 7, 2023
When parking brake is set, the vehicle will begin to roll if put on an incline.
Other or unspecified, Sep 2, 2023
ENGENIER COVER
Other or unspecified, Sep 2, 2023
The engine under caver
Engine, Jul 15, 2023
Hybrid system failure. Vehicle lost power while stopped in congested traffic. When traffic resumed, Vehicle did not have power to make it to side of the road.
Visibility, Jun 28, 2023
The contact owns a 2021 Toyota Camry. The contact stated that the driver’s side sideview mirror assembly had melted. The vehicle was taken to the dealer and the dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 15,000.
Other or unspecified, Jun 11, 2023
My 2021 Camry XLE Hybrid spontaneously developed a crack in the windshield. It reaches from the top edge on the passenger side and extends around the area of the mirror attachment towards the driver side. It is approximately 20 inches in length. There was no impact, nothing hit the windshield and there are no signs of any damage. It happened while the car was in my garage while i was away traveling.