2009 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,533 owner complaints filed for this model year. This is the highest complaint count among 26 Corolla model years with reports.
Of the 2009 reports, 194 involved a crash and 13 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleOct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Campaign 19V741000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Campaign 18V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
Campaign 17V006000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Campaign 16V340000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V023000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumAug 27, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2009 SCION XD AND MY 2009-2010 COROLLA, AND COROLLA MATRIX VEHICLES EQUIPPED WITH 1.8L ENGINE AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, COLORADO, IDAHO, ILLINOIS, IOWA, KANSAS, MAINE, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. WHEN DRIVING UNDER CERTAIN UNIQUE CONDITIONS IN EXTREMELY LOW AMBIENT TEMPERATURES, THE INTAKE MANIFOLD SUCTION PORT FOR THE BRAKE VACUUM CAN BECOME BLOCKED DUE TO THE FREEZING OF CONDENSATION RESULTING FROM POSITIVE CRANKCASE VENTILATION.
THIS COULD LEAD TO AN INCREASE IN VEHICLE STOPPING DISTANCE AND A CRASH COULD OCCUR.
DEALERS WILL INSTALL A NEWLY DESIGNED INTAKE AIR CONNECTOR WHICH WILL RELOCATE THE BRAKE SYSTEM VACUUM PORT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 21, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 09V338000 on NHTSA.gov
Representative owner complaints
1,533 reports, newest first.
Engine, May 30, 2015
TL-THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THE VEHICLE ACCELERATED WHEN ATTEMPTED TO PARK CAUSING THE CONTACT TO CRASH INTO A CHURCH WALL. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.AW
Electrical system, Exterior lighting, Vehicle speed control, May 27, 2015
THE HIGH BEAMS ON THE HEADLIGHTS COME ON WITHOUT THE CONTROL BEING TOUCHED. THIS BEGAN WHEN I FIRST BOUGHT THE CAR & STILL DOES. AT FIRST IT WOULD HAPPEN AT ANY TIME OF THE DAY BUT NOW IT HAPPENS ONLY WHEN IT IS DARK OR GETTING DARK. THIS COULD IMPAIR THE VISION OF THE DRIVER OF AN ONCOMING VEHICLE. IT IS MOST DANGEROUS ON NARROW STREETS. THERE ARE OTHER ELECTRICAL PROBLEMS THAT OCCUR FROM TIME TO TIME SUCH AS THE CRUISE CONTROL, POWER MIRRORS, AIR CONDITIONER, DRIVING & DASH LIGHTS NOT WORKING. ALSO THE DOME LIGHT HAS REMAINED ON CAUSING THE BATTERY TO RUN DOWN .THESE LATTER PROBLEMS DO NOT SEEM TO POSE THE THREAT THAT THE HEADLIGHTS DO BUT THEY SEEM TO BE CONNECTED & THEY ARE A DISTRACTION THAT COULD CAUSE PROBLEMS. I HAVE TAKEN MY CAR TO THE DEALER MANY TIMES BUT THEY NEVER CORRECTED THE PROBLEM.
Air bags, May 21, 2015
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, May 19, 2015
ENGINE LIGHT ON. BELT FELL OFF VEHICLE. ENGINE OVERHEATED. WATERPUMP FAILURE.
Other or unspecified, Engine, May 8, 2015
I WAS DRIVING AND WAS CLOSE TO MY DESTINATION WHEN I HEAR SOMETHING GO WRONG. I PARK AT MY DESTINATION AND I SEE A POOL OF WHAT I THINK WAS COOLANT ON THE GROUND. IT ALSO FELT LIKE IT WAS OVERHEATING SO I DID NOT WANT TO RISK THE CAR BLOWING UP SO I HAD IT TOWED. THE PROBLEM WAS THAT THE WATER PUMP CEASED WHICH CAUSED THE SERPENTINE BELT TO ALSO BREAK. I SEARCHED ONLINE AND FOUND THIS TO BE A COMMON PROBLEM AND I AM SURPRISED THAT THERE HAVE NOT BEEN ANY RECALLS.
Air bags, May 5, 2015
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Apr 25, 2015
MY MOTHER IS 75 YEARS OLD. HERE COROLLA IS 6 YEARS OLD. SHE TOOK IT TO TOYOTA ON APRIL 23RD, 2015 FOR THE RECALL OF THE AIRBAG (SPIRAL CABLE SUB ASSEMBLY AND CABLE KIT) AND UPDATED SOFTWARE AND INSTALL UPDATE LABEL (SMART STOP TECHNOLOGY AND ELSBOS UPDATE ECM SOFTWARE) TO CORRECT THE RECALL ISSUE. SHE WAS SENT HOME AS IT WAS SUPPOSED TO BE FIXED. ON FRIDAY APRIL 24TH, 2015 AT 10PM SHE WAS DRIVING HOME FROM AN EVENT AT APPROX 45 MPH THE VEHICLE STALLED. SHE TOOK IT TO TOYOTA THE NEXT DATE ON SATURDAY APRIL 25TH, 2015 AT 11:00 AM. TOYOTA INSPECTED THE VEHICLE AND SENT HER HOME. ON THE WAY THE HOME THE SAME DAY AT 5:26PM SHE WAS GOING APPROX 10 MPH COMING THROUGH A LIGHT AND IT STALLED AGAIN. THE ENGINE KICKED BACK IN AND THEN IT STALLED AGAIN. HER VEHICLE WAS RUNNING FINE UNTIL TOYOTA CHANGED OUT THE RECALL PARTS. THERE IS SOMETHING VERY WRONG WITH THIS AND NEEDS ATTENTION. ALTHOUGH THERE WAS NOT ACCIDENT IT WAS A CLOSE CALL SHE WAS ALMOST REAR ENDED. I AM WRITING NOW BECAUSE SOMETHING NEEDS TO BE ADDRESSED WITH TOYOTA AND HER CAR NEEDS TO BE FIXED IN THE SAME CONDITION THAT IT WAS PRIOR TO GOING TO TOYOTA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Visibility/wiper, Apr 11, 2015
WIPERS STOPPED WORKING ON ALL SPEEDS. THIS IMPACTS DRIVING IN THE RAIN, ESPECIALLY AT HIGH SPEEDS. WIPERS ARE NOW ONLY ONE SPEED AND I NEED TO PULL OVER IF IT IS POURING. THIS IS ALSO A SAFETY HAZARD, ESPECIALLY ON THE INTERSTATE WHEN IT IS POURING RAIN AND VISIBILITY IS LOW FOR ALL DRIVERS CONCERNED. *TR
Engine, Apr 10, 2015
CAR WAS PURCHASED NEW AND HAS BEEN MAINTAINED. TOOK CAR TO DEALERSHIP TO IDENTIFY SPORADIC ODD "GRINDING" NOISE UPON COLD START. WAS FIRST TOLD IT WAS THE SERPENTINE BELT. REPLACED AND NEXT DAY NOISE WAS STILL THERE UPON COLD START. RETURNED AND DEALER THEN STATED IT WAS THE BENDIX IN THE STARTER. REPLACED STARTER. A MONTH LATER THE NOISE HAPPENED AGAIN AND SQUEALING FROM SERPENTINE BELT WAS STILL OCCURRING. THIRD TRIP TO DEALERSHIP AND I'M NOW TOLD THAT, LIKE MANY OTHER 2009 TOYOTA COROLLA OWNERS, THAT IT'S THE GEAR IN THE CAMSHAFT. THE SERPENTINE BELT SQUEAL IS FROM MY WATER PUMP LEAKING. NOW REPLACING WATER PUMP AND CAMSHAFT GEAR. $2000 IN REPAIRS THAT, FROM READING, TOYOTA IS AWARE OF! RIDICULOUS! THERE SHOULD BE A RECALL. IF THE DEALERSHIPS STATE THAT THEIR TECHNICIANS ARE "CERTIFIED" THEN THEY SHOULD KNOW OF THIS PROBLEM AND NOT HAVE TO FIX THINGS THAT AREN'T BROKEN AT MY EXPENSE! *TR
Vehicle speed control, Apr 9, 2015
I WAS DRIVING ABOUT 5 MPH ON A PARKING LOT WITH A SLIGHT INCLINE WHEN THE CAR SUDDENLY SURGED. I WAS ABLE TO APPLY THE BRAKES, BUT THE VEHICLE TRAVELED FORWARD ABOUT 6 TO 10 FEET. *TR
Fuel/propulsion system, Mar 31, 2015
AFTER FILLING THE GAS TANK AND DRIVING UP A HILL THE CHECK ENGINE LIGHT (CEL) CAME ON AND THE ENGINE RAN ROUGH. I NURSED THE CAR UP THE HILL AND DROVE HOME. I FOUND THE GAS CAP WAS NOT TIGHT EVEN THOUGH IT HAD BEEN CLICKED ONE TIME WHEN THE TANK WAS FILLED JUST A FEW MINUTES EARLIER. A SEARCH FOR THIS ON THE INTERNET REVEALED THAT OTHERS HAVE HAD THIS SAME PROBLEM. I TIGHTENED IT TO ONE CLICK, OF COURSE. A FEW DAYS LATER I BOUGHT A TOYOTA GAS CAP AT A LOCAL TOYOTA DEALERSHIP. THIS SEQUENCE REPEATED MULTIPLE TIMES; CEL TURNED ON, ENGINE RUNS ROUGH, LOSE OF ENGINE POWER. IN ONE INSTANCE I WAS PASSING A CAR ON A FOUR LANE HIGHWAY WHEN THE ENGINE HESITATED AND THE CEL TURNED ON. IN ANOTHER INSTANCE I WAS TURNING LEFT TO GO SLOWLY UP A STEEP HILL WHEN IT HAPPENED AGAIN. IN EVERY INSTANCE THE GAS CAP WAS LOOSE. IT HAPPENED ONCE WHEN I STARTED THE ENGINE IN A PARKING LOT. I'VE COME TO THE POINT OF CHECKING THE GAS CAP TO BE SURE IT WAS TIGHT EVERY TIME BEFORE I START THE ENGINE. IN EARLY 2015 I BOUGHT ANOTHER NEW TOYOTA GAS CAP AT A TOYOTA DEALER. IT'S NOW MARCH 31. THIS SAME SEQUENCE OF EVENTS... CEL COMES ON, ENGINE RUNS ROUGH, LOSE OF POWER FOR ABOUT 15 SECONDS... HAS HAPPENED ABOUT 12 TIMES WITH THIS NEWEST GAS CAP IN LESS THAN THREE MONTHS. I ALWAYS TIGHTEN THE GAS CAP TO THE FIRST CLICK AS IT SHOULD BE. THIS CAN BE DANGEROUS IF IT HAPPENS WHEN WE NEED MAXIMUM ENGINE POWER, AS IN PASSING. A SEARCH ON THE INTERNET SHOWS THAT OTHERS HAVE HAD THIS SAME PROBLEM. COMMENTS ON BUYING NEW TOYOTA GAS CAPS AT AMAZON SHOW THAT STILL OTHERS ARE STRUGGLING WITH THIS. I CAN UNDERSTAND FAIR WEAR AND TEAR ON THE "O" RING IN THE CAP. BUT WHEN TWO NEW CAPS COME LOOSE AFTER BEING CLICKED AS INSTRUCTED THEN SOMETHING IS NOT RIGHT. MECHANICS AT THE DEALERSHIP DON'T HAVE A GOOD ANSWER FOR THIS. *TR
Electrical system, Mar 19, 2015
AT 89,000 MILES, THE BATTERY LIGHT CAME ON EARLY IN THE DAY BUT I CONTINUED TO DRIVE IT AFTER STOPPING AT TOYOTA WHO CONFIRMED IT WAS A "BATTERY LIGHT." LATER IN THE DAY, WHILE TRAVELING CLOSE TO HOME AT ABOUT 25MPH, ALL THE LIGHTS CAME ON IN THE DASHBOARD AND THE CAR STARTED TO SEIZE UP: STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND I COULD BARELY GET THE CAR OVER TO THE CURB (IT HAPPENED WITHIN MINUTES). THE CAR COMPLETELY SHUT DOWN. IT TURNED OUT TO BE AN ALTERNATOR GONE BAD. FRIGHTENING EXPERIENCE BUT I AM GLAD IT HAPPENED AT 25 MPH AND NOT ON THE FREEWAY EARLIER IN THE DAY, OR IT COULD HAVE CAUSED AN ACCIDENT. IN THE FUTURE, I WILL GET ALL WARNING LIGHTS CHECKED OUT PROMPTLY AND NOT ASSUME THAT A BATTERY SYMBOL MEANS ONLY THE BATTERY IS DYING. PERHAPS TOYOTA NEEDS AN "ALTERNATOR LIGHT" AS WELL, AS THIS IS A SERIOUS SITUATION. *TR
Engine, Mar 11, 2015
IN 2013, WE DISCOVERED THAT MY 2009 TOYOTA COROLLA S WAS USING EXCESSIVE OIL. WE REPORTED THIS TO OUR LOCAL DEALERSHIP SERVICE DEPARTMENT AND THEY ADDED A NOTE TO MY SERVICE RECORD, BUT NOTHING WAS DONE ABOUT IT. SINCE WE ALWAYS HAVE OUR SERVICE DONE THERE, AND I HAVE THE OIL CHANGED LONG BEFORE IT'S DUE, WE DON'T NORMALLY CHECK THE OIL OURSELVES. HOWEVER, WHILE WASHING THE CAR ON SUNDAY, 03/08/2015, MY HUSBAND CHECKED IT AND HAD TO PUT IN 1-1/2 QUARTS OF OIL. ON MONDAY, 03/09/2015, I TOOK THE CAR IN FOR AN OIL CHANGE AND APPRISED THE SERVICE DEPARTMENT AGAIN OF THE EXCESSIVE OIL USE. THEY AGAIN MADE A NOTE TO MY SERVICE RECORD. THE SERVICE TECH TOLD ME SHE HAD A LOT OF CARS IN WITH THE SAME PROBLEM AND THAT TOYOTA DID NOT HAVE A FIX FOR IT. SHE SAID MINE WAS NOT ONE LISTED AS HAVING THIS PROBLEM, BUT IT IS. SHE ALSO STATED THAT THEY HAD TO PUT IN 1-1/2 QUARTS OF OIL. I WAS ADVISED TO BRING IT BACK IN FOR A CHECK AT THE NEXT 1,100 MILES. THE WORST PART IS THAT MY CAR WAS STILL UNDER WARRANTY WHEN FIRST REPORTED. WARRANTY HAS NOW EXPIRED SO IF MY ENGINE BLOWS I COULD BE LOOKING AT THOUSANDS OF DOLLARS TO HAVE MY ENGINE REPLACED!!!!! SHAME ON YOU, TOYOTA!!! I THOUGHT I HAD PURCHASED A TRUSTWORTHY VEHICLE FROM A TRUSTWORTHY MANUFACTURER! *TR
Engine, Mar 2, 2015
WHILE DRIVING ON INTERSTATE 395 IN CONNECTICUT THE ENGINE DIED. I WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD AND AFTER MULTIPLE TRIES THE CAR STATED. I DROVE A LITTLE FURTHER AND THE ENGINE DIED ONCE AGAIN WHILE I WAS DRIVING. I WAS ABLE TO START THE CAR AND GET IT TO MY MECHANIC. THE ENGINE ERROR CODE STATED THAT 2 OF THE 4 STARTER COILS FAILED. THE MECHANIC REPLACED THE 2 STARTER COILS AND THE CAR DROVE FINE. AFTER THE CAR SPENT THE NIGHT IN MY GARAGE IT WOULD NOT START AGAIN. I HAD THE CAR TOWED TO MECHANIC AND HE REPLACED THE CRANK SHAFT SENSOR. THE CAR AGAIN RAN FINE FOR 1 DAY THAN AFTER THE OVERNIGHT IN THE GARAGE THE CAR WOULD NOT START. AT THE RECOMMENDATION OF MY MECHANIC I HAD THE CAR TOWED TO VALENTI TOYOTA IN WESTERLY. RI WHERE I PURCHASED THE CAR. THEY KEPT THE CAR FOR A WEEK FIRST STATING THAT THE COMPUTER WAS BAD AND NEEDED TO BE REPLACED. I POINTED OUT THAT TOYOTA HAD A RECALL OF COMPUTERS IN 2008 COROLLA AND SINCE MY CAR WAS BUILT IN 2008 DID THEY USE THE SAME FAULTY COMPUTERS? THEY STATED NO AND WOULD ORDER A NEW COMPUTER AND HAVE IT THE NEXT DAY. I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT TOYOTA WOULD NOT RELEASE THE PART TO THEM AND THEY WOULD BE DEALING WITH THE REGIONAL PARTS ENGINEER. AFTER 4 DAYS AND STILL NO COMPUTER VALENTI TOYOTA CALLED ME BACK AND STATED THAT ALL 4 STARTER COILS NEEDED REPLACING AND THAT THE CAR IS RUNNING NOW. THE CHARGE FOR THE REPAIR WAS $768.52 (CUSTOMER #20437 AND INVOICE #TOCS275417) THIS DOES NOT MAKE A LOT OF SENSE TO ME AS I HAVE NEVER HEARD OF A COMPANY NOT RELEASING PARTS TO ITS OWN DEALERSHIP. MY QUESTION IS DID MY CAR HAVE A FAULTY COMPUTER AND IS THIS A COVER-UP? WHY WOULD THE CAR ENGINE JUST STOP WHEN DRIVING AT A SPEED OF 60 MPH? LUCKILY I HAD NO ONE BEHIND ME AND WAS ABLE TO COAST TO SAFETY. *TR
Engine, Feb 25, 2015
MULTIPLE EPISODES OF ENGINE STALL WITHOUT WARNING. INSTRUMENT PANEL GOES BLACK AND COMPLETE LOSS OF POWER. A FEW TIMES IT SPUTTERED AND BUCKED BEFORE IT STALLED. HAVE HAD IT IN TO TOYOTA TWICE NOW. THE FIRST TIME THEY WERE ABLE TO REPLICATE THE MALFUNCTION AND SAID IT WAS A LOOSE FUSE. I PICKED UP THE CAR AND IT STALLED AGAIN WHILE DRIVING ANOTHER 4 TIMES. IN THE MIDDLE OF A BUSY INTERSECTION WITH MY TODDLER GRANDSON IN THE BACK SEAT. ANOTHER TIME I WAS COMING OUT OF A DARK TUNNEL WITH A BLIND TURN DOING APPROX 55MPH AND ONLY BY THE GRACE OF GOD DID SOMEBODY NOT PLOW INTO THE BACK OF ME. IT COULD HAVE BEEN DEADLY. THE CAR IS BACK IN THE TOYOTA DEALERSHIP AND HAS BEEN THERE FOR 4 WEEKS. THE SERVICE DEPARTMENT SAYS THEY CAN'T PERFORM ANY REPAIRS IF THEY ARE UNABLE TO REPLICATE THE MALFUNCTION. I AM LEFT WONDERING IF THE 2005-2008 RECALLS FOR THIS VERY ISSUES SHOULD INDEED BE EXPANDED TO INCLUDE THE 2009 AS WELL. *JS
Steering, Feb 5, 2015
WELL I RECEIVED A RECALL LETTER IN MAY 2014 STATING MY COROLLA WAS RECALLED FOR A SPIRAL CABLE ASSEMBLY AND TO THIS DAY I STILL HAVE NOT HEARD FROM TOYOTA REGARDING THIS RECALL AND IT WILL BE A YEAR AND IM NOT GETTING ANYWHERE WITH THEN. PLEASE LOOK INTO THIS MATTER. THANK YOU *TR
Engine, Feb 5, 2015
I PURCHASED THE CAR USED 12/3/11 WITH 12,716 MILES. WITHIN 6 MONTHS I WOULD HEAR A GRINDING/SCREECHING NOISE WHEN STARTING THE CAR. THIS WOULD HAPPEN INTERMITTENTLY ON COLD STARTS. I HAD TO LEAVE THE VEHICLE WITH THE DEALERSHIP FOR OVER A WEEK FOR THEM TO FINALLY ACKNOWLEDGE THE ISSUE. ON 7/13/12 THEY REPLACED THE TIMING GEAR ASSEMBLY AND THE CAMSHAFT GEAR. TO DATE, THE CAR HAS ONLY 52,700 MILES AND THE NOISE APPEARS TO HAVE COME BACK. I HAVE CHECKED THE BATTERY, ALTERNATOR AND STARTER AND THEY ARE FINE. I HAD ORIGINALLY PURCHASED AN EXTENDED WARRANTY WITH 6 YEAR/100,000 MILES AND WAS TOLD THAT JANUARY 1, 2015 THAT EXPIRED. SO, I HAVE A DEFECTIVE CAR WITH CAMSHAFT ISSUE THAT RETURNS? I AM FRUSTRATED BECAUSE THERE ARE MANY STORIES OF PEOPLE HAVING THIS RE-OCCURRING ISSUE EVERY 30,000 MILES (HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/COROLLA/2009/ENGINE/ENGINE.SHTML). I KNOW THERE IS A TOYOTA SERVICE BULLETIN ON THE CAMSHAFT, BUT FEEL IT SHOULD HAVE BEEN A RECALL. NEITHER THE CUSTOMER SERVICE OR WARRANTY CARRIER ARE WILLING TO WORK WITH ME AND THIS IS DANGEROUS BECAUSE ONE CAN BECOME STRANDED OR BLOW A ROD DRIVING DOWN THE STREET. *TR
Suspension, Vehicle speed control, Electronic stability control (ESC), Feb 3, 2015
THE VSC LIGHT, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT ALL ARE ON. CANNOT GET TO TURN OFF. *TR
Service brakes, Jan 31, 2015
ABS AND BRAKE LIGHTS CAME ON. THE MECHANIC TELLS ME THAT BOTH REAR ABS SENSORS ARE BAD (CODES C0210 AND C0215). THIS IS A TOYOTA COROLLA 2009 LE WITH ONLY 81K MILES AND I HEAR THE SAME PROBLEM EXISTS IN SOME FRIEND'S CARS. WE HAVE LOTS OF SNOW IN CLEVELAND AREA AND IT IS RIDICULOUS NOT TO HAVE ABS WORKING BECAUSE OF THIS PROBLEM. LOOKING AT DISCUSSION GROUPS, THIS SOUNDS LIKE A RECALL TO ME. *TR
Steering, Jan 21, 2015
THERE IS A LOUD CLUNKING NOISE COMING FROM THE STEERING COLUMN. THE ROAD SURFACES CAUSES THE STEERING WHEEL TO JERK AND CREATES A RATTLING CLUNK NOISE AND LOW SPEEDS. IF THE STEERING WHEEL SHOOK SIDE TO SIDE, THE APPARENT NOISE IS CLICKING. I SUSPECT THIS IS A FAULTY STEERING INTERMEDIATE SHAFT. AT HIGHWAY SPEEDS, THE CAR TENDS TO DRIFT OUT OF THE LANE. UNEVEN ROAD SURFACES CAUSES THE WHEEL TO JERK AT CITY AND HIGHWAY SPEEDS. WHEEL BALANCING AND VEHICLE ALIGNMENT WERE PERFORMED. THE ISSUE HAS NOT BEEN FIXED. REPLACING THE INTERMEDIATE SHAFT SHOULD BE A RECALL AS WELL AS THE REPLACEMENT/REPROGRAM OF THE EPS MODULE. *TR
Electrical system, Jan 8, 2015, fire
MY 2009 TOYOTA COROLLA, WHICH I BOUGHT NEW IN 2009, POWER WINDOW PANEL, CAUGHT FIRE ON DECEMBER 30 WHILE I WAS DRIVING IT AND WHEN I BROUGHT IT TO THE FRANCHISE I PURCHASED IT FROM ON DECEMBER 31, THEY TOLD ME, IT WAS REGULAR WEAR AND TEAR AND THAT MY CAR WAS OLD AND I WOULD HAVE TO PAY FOR IT MYSELF. *TR
Electronic stability control (ESC), Dec 29, 2014
MY 2009 TOYOTA COROLLA IS EXTREMELY HARD TO HANDLE ON THE ROAD IE, STAYING IN MY OWN LANE, MAINTAINING SPEED, WHEN THERE IS ANY TYPE OF CROSSWIND OR HIGH WIND. *TR
Engine, Dec 29, 2014
AFTER THE SMART TECHNOLOGY SOFTWARE WAS INSTALLED ON MY VEHICLE THE CHECK ENGINE LIGHT CAME ON. WITH THE RECALLS TOYOTA HAS BEEN HAVING I FELT IT WAS NECESSARY TO TAKE MY CAR TO AN OUTSIDE ENTITY SO I TOOK MY CAR TO NTB FOR A DIAGNOSIS AND WAS TOLD THAT THE 02 SENSOR ON MY VEHICLE WAS FAILING, THE P02420 CATALYST WAS BELOW THRESHOLD. THE CONSENSUS WAS THAT WHEN THE SMART STOP WAS INSTALLED THAT THE 02 SENSORS SHOULD OF BEEN REPLACED AS WELL. IN ADDITION THE CODES WERE FLAGGED SHORTLY AFTER ECU UPDATE. WHY WAS THIS NOT DONE AS PART OF THE RECALL? THESE TWO GO HAND IN HAND. THE SMART STOP RECALL NEEDS TO BE RECALLED OR UPGRADED TO INCLUDE THE SENSORS. MY CAR SHUTTERS NOW WHEN COMING TO A STOP OR START, WHICH DID NOT OCCUR PRIOR TO THE SOFTWARE UPGRADE. I AM AFRAID TO DRIVE IT.. I DON'T KNOW WHEN IT WILL STOP ALTOGETHER AND NOT RESTART. WILL I BE ON THE HIGHWAY?? THIS WAS NOT THOUGHT THROUGH AND RUSHED INTO. AS A CONSUMER, I AM LOOKING AT A HUGE REPAIR BILL THAT I SHOULDN'T HAVE TO IF THE RECALL WAS DONE PROPERLY. *TR
Engine, Dec 11, 2014
DEALER DID SMART STOP TECHNOLOGY, UPON PICKING UP CAR NOTICED IT RUNNING ROUGH. AFTER DRIVING A FEW MILES IT SEEMED TO IMPROVE. OVER A PERIOD OF A FEW MONTHS AND APPROX 3000 MILES ENGINE PERFORMANCE AND FUEL MILEAGE HAVE GOTTEN MUCH WORSE, MILEAGE HAS DROPPED OFF ALMOST 10 MPG! TOOK THE CAR IN FOR NYSI TODAY AND ASKED DEALER ABOUT THIS. WAS TOLD BY SERVICE ADVISOR THAT THE CAR HAD TO RELEARN CERTAIN FUNCTIONS. ASKED HOW LONG THIS SHOULD TAKE AND WAS TOLD A FEW MONTHS? I SAID TO THEM THEY IT HAS ALREADY BEEN A FEW MONTHS AND ABOUT 3000 MILES. TO ME THIS IS UNACCEPTABLE. I WILL GIVE IT A COUPLE THOUSAND MORE MILES AND SEE WHAT HAPPENS. IF I SEE NO IMPROVEMENT I WILL BE BACK TO THE DEALER LOOKING FOR ANSWERS. DRIVING HABITS HAVE NOT CHANGED FROM PRE SMART STOP. THIS IS ALSO A HIGHLY MAINTAINED VEHICLE AND HAS BEEN SERVICED AT THE SAME DEALER SINCE NEW. *TR
Vehicle speed control, Dec 8, 2014
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO WORK. THE DEALER DIAGNOSED THAT THE SPIRAL CABLE ASSEMBLY NEEDED TO BE REPLACED DUE TO THE CABLE NOT BEING CONNECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SPIRAL CABLE ASSEMBLY. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V168000 (STEERING). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.