2009 Toyota Corolla

Problems, recalls and owner-reported issues

Air bags is the leading concern among 1,533 owner complaints filed for this model year. This is the highest complaint count among 26 Corolla model years with reports.

Complaints by model year
  1. 1,533

Of the 2009 reports, 194 involved a crash and 13 involved a fire. 118 people were injured and 2 people died.

Primary concernAir bags592 reports · 39% of complaints
Owner complaints1,533Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags592
  2. Steering388
  3. Vehicle speed control204
  4. Service brakes124
  5. Engine104
  6. Electrical system93
  7. Hydraulic71
  8. Structure46

Recalls and investigations

  1. Air bags, frontal, passenger side, inflator moduleOct 17, 2019

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

    Campaign 19V741000 on NHTSA.gov

  2. Air bags, frontal, passenger side, inflator moduleJan 9, 2018

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

    Campaign 18V024000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleJan 9, 2017

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

    Campaign 17V006000 on NHTSA.gov

  4. Seats, front assembly, seat heater/coolerJun 2, 2016

    Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

    If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

    SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

    Campaign 16V396000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleMay 23, 2016

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

    Campaign 16V340000 on NHTSA.gov

  6. Visibility, power window devices and controlsOct 22, 2015

    Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

    If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

    Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

    Campaign 15V689000 on NHTSA.gov

  7. Air bags, frontal, driver side, inflator moduleApr 9, 2014

    Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.

    If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.

    Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.

    Campaign 14V168000 on NHTSA.gov

  8. Visibility, power window devices and controlsOct 10, 2012

    Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.

    If the switch overheats, it may melt, possibly resulting in a fire.

    Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.

    Campaign 12V491000 on NHTSA.gov

  9. Equipment, other, labelsFeb 3, 2010

    SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

    A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

    DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

    Campaign 10V036000 on NHTSA.gov

  10. Equipment, other, labelsFeb 3, 2010

    GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

    THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

    DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

    Campaign 10V035000 on NHTSA.gov

  11. Vehicle speed control, accelerator pedalJan 27, 2010

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).

    A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

    TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

    Campaign 10V023000 on NHTSA.gov

  12. Vehicle speed control, accelerator pedalJan 21, 2010

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.

    THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.

    DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

    Campaign 10V017000 on NHTSA.gov

  13. Service brakes, hydraulic, power assist, vacuumAug 27, 2009

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2009 SCION XD AND MY 2009-2010 COROLLA, AND COROLLA MATRIX VEHICLES EQUIPPED WITH 1.8L ENGINE AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, COLORADO, IDAHO, ILLINOIS, IOWA, KANSAS, MAINE, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. WHEN DRIVING UNDER CERTAIN UNIQUE CONDITIONS IN EXTREMELY LOW AMBIENT TEMPERATURES, THE INTAKE MANIFOLD SUCTION PORT FOR THE BRAKE VACUUM CAN BECOME BLOCKED DUE TO THE FREEZING OF CONDENSATION RESULTING FROM POSITIVE CRANKCASE VENTILATION.

    THIS COULD LEAD TO AN INCREASE IN VEHICLE STOPPING DISTANCE AND A CRASH COULD OCCUR.

    DEALERS WILL INSTALL A NEWLY DESIGNED INTAKE AIR CONNECTOR WHICH WILL RELOCATE THE BRAKE SYSTEM VACUUM PORT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 21, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

    Campaign 09V338000 on NHTSA.gov

Representative owner complaints

1,533 reports, newest first.

  1. Engine, Nov 20, 2012, fire

    TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH SHE HEARD A SCREECHING SOUND FROM THE ENGINE. THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND NOTICED THE VEHICLE HAD OVERHEATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE WATER PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

  2. Exterior lighting, Nov 19, 2012

    TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN ADDING A NEW BULB TO THE HEADLIGHTS FOR THE LOW BEAMS, THE BULBS WOULD ONLY LAST FOR TWO MONTHS BEFORE FAILING. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR MECHANIC. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 106,000.

  3. Service brakes, Nov 19, 2012

    TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SPIRAL CABLE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000.

  4. Service brakes, Nov 14, 2012

    THE FRONT BRAKES PRODUCE A VERY LOUD RATTLING NOISE, WHENEVER THE BRAKES ARE APPLIED AND ITS ALMOST AS IF THE CAR IS NOT GOING TO STOP AND CAUSE AN ACCIDENT. I AM AFRAID THE BRAKES ARE GOING TO COMPLETELY FAIL ONE DAY AND CAUSE AN ACCIDENT. WHEN I TOOK IT TO THE DEALER FOR A CHECKUP, THE DEALER INDICATED THAT TOYOTA IS INVESTIGATING THE NOISE, BUT IT MIGHT BE TOO LATE BEFORE THEY DO ANYTHING. PLEASE HELP BY INVESTIGATING THIS ISSUE. *TR

  5. Engine, Sep 21, 2012

    TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BATTERY AND CHECK ENGINE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP PULLEY AS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.

  6. Steering, Sep 11, 2012

    A WEEK AGO AFTER PICKING MY SON, I NOTICED THAT WHEN I TURNED THE STEERING WHEEL OF MY 2009 TOYOTA COROLLA TO A CERTAIN POINT, MY WHOLE STEERING WHEEL WAS MOVING AND MAKING A GRINDING NOISE. I BROUGHT IT TO COPELAND TOYOTA THE DEALERSHIP WHERE I PURCHASED MY NEW CAR BACK IN 2008. MON. 9/10 I CALLED TO OBTAIN THE STATUS OF MY VEHICLE. I WAS TOLD A BOLT CAME OUT OF THE STEERING COLUMN AND THEY WERE "TRYING" TO GET THE BOLT BACK IN. NORMAL WEAR AND TEAR WOULD SAY A BOLT FALLS OUT A NEW BOLT GOES IN, NOT "TRYING" TO GET BACK IN. I WAS ALSO TOLD THAT THE WORST THAT WOULD HAPPEN IS THAT THEY WOULD NEED TO REPLACE THE STEERING COLUMN. I FILED A CLAIM WITH TOYOTA AS I AM NO LONGER UNDER WARRANTY ( 1 YR AND 4,000 ML OVER). LATER MONDAY, TOYOTA STATED THAT THE BRACKET OF THE STEERING COLUMN IS THE ISSUE AND THE WHOLE UNIT WOULD NEED TO BE REPLACED. WHEN I ASKED THE SERVICE DEPT, I WAS DEALING WITH; IF THIS FELL UNDER "NORMAL WEAR AND TEAR" HE TOLD ME IT DID NOT. TUESDAY 9/11, I HEARD BACK THE TOYOTA CORPORATE OFFICE THAT THEY WOULD NOT BE PAYING FOR THIS AND THAT I WOULD BE RESPONSIBLE FOR THE BILL, THAT IS JUST OVER $2000.00. I SPOKE WITH [XXX] AT THE DEALERSHIP WHO IS THE SERVICE MANAGER & HE HIMSELF MENTIONED THAT THIS IS A "UNIQUE CASE." REGARDLESS IF IT COVERED UNDER WARRANTY OR NOT, THIS IS A SAFETY ISSUE, ONE THAT IS NOT FROM NORMAL WEAR AND TEAR AND I CERTAINLY DID NOT CREATE. I WAS TOLD THAT I HAVEN'T HAD MY CAR SERVICED THERE FOR A YEAR, EVERYONE KNOWS THAT DEALERSHIPS COSTS FOR PREVENTIVE MAINTENANCE IS EXTREMELY PRICEY AND I DIDN'T GO THERE FOR OIL CHANGES AND TIRE ROTATIONS, I DID BRING IT IN FOR THIS SPECIFIC ISSUE. WHEN HAVE YOU EVER HEARD OF ANY CAR COMPANY DROPPING YOUR STEERING COLUMN TO CHECK BOLTS DURING A ROUTINE MAINTENANCE CHECK? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  7. Electrical system, Structure, Sep 5, 2012, fire

    CAR WAS TURNED OFF AND PARKED IN A PARKING LOT ON A NORMAL DAY, I CAME BACK TO IT TURNED THE CAR ON AND SMOKE STARTED COMING OUT OF THE POWER WINDOW CONTROLS ON THE DRIVER SIDE, I TURNED OF THE CAR RIGHT AWAY, THE SMOKE GOT WORSE AND THEN THERE WERE FLAMES. I WAS PICKING UP A FRIEND FROM WORK AT A CAR DEALERSHIP AND SOME PEOPLE WORKING IN THE BODY SHOP HELP ME PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. THE WINDOW CONTROLS, DOOR HANDLE AND DOOR TO SOME EXTANT MELTED AND WERE DESTROYED. *TR

  8. Air bags, Aug 31, 2012

    WHEN SOMEONE SITS IN THE FRONT PASSENGER SEAT, THE AIRBAG SENSOR DOES NOT CORRECTLY JUDGE WHO IS SITTING THERE. THIS IS A COME-AND-GO PROBLEM. SOMETIMES THE ERROR LIGHTS COME ON WHEN THEY SHOULDN'T:THE "BUCKLE SEATBELT" LIGHT FLASHES EVEN WHEN THE SEAT BELT IS BUCKLED. THE "AIRBAG OFF" LIGHT ALSO FLASHES (THE LIGHTS COME ON TOGETHER), EVEN THOUGH THE PERSON IN THE SEAT IS A NORMAL-SIZED ADULT. THE (NON-DEALER) MECHANIC ALSO TOLD US IT WAS SOMETIMES SENSING A LARGER PERSON THAN WAS THERE, SO IT COULD TURN THE AIRBAG ON WHEN IT SHOULDN'T. THIS WOULD CLEARLY BE VERY DANGEROUS IN AND ACCIDENT. *TR

  9. Engine, Aug 21, 2012

    MY VEHICLE STARTED EMITTING A HIGH-PITCHED WHINE NOISE ON 8/17/12. I WENT TO THE LOCAL TOYOTA DEALER FIRST THING IN THE MORNING ON 8/18/12. THE SERVICE INTAKE PERSON VERIFIED THE PRESENCE OF A WHINE NOISE BUT COULD NOT IDENTIFY ITS CAUSE, SUSPECTING THAT IT MIGHT BE THE ALTERNATOR. HE COULD NOT TAKE CAR IN UNTIL MONDAY, 8/20/12, DUE TO A STAFF SHORTAGE. SINCE I WAS NOT TOLD THAT THE CAR WAS UNSAFE TO DRIVE, I CONTINUED DRIVING IT. LATE THAT SAME DAY, THE VEHICLE STARTED OVERHEATING. I PULLED TO THE CLOSEST AUTO SERVICE; THEY DIAGNOSED THE PROBLEM AND IMMEDIATELY REPLACED THE FAILED WATER PUMP. IT IS MY UNDERSTANDING THAT THIS IS COVERED UNDER THE POWERTRAIN WARRANTY. I NEEDED AN OPERABLE VEHICLE AND THE DEALERSHIP WAS CLOSED AT THAT TIME. I BELIEVE I HAVE A RIGHT TO GET REIMBURSED FOR THIS REPAIR BY THE TOYOTA DEALER. *TR

  10. Engine, Aug 10, 2012

    TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A RATTLING NOISE WHEN FIRST STARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS A PROBLEM WITH THE CAM SHAFT. THE DEALER STATED THE CAM SHAFT WOULD NEED TO BE REPLACED, BUT WANTED TO DO A 1,000 MILE OIL CONSUMPTION TEST INSTEAD. THE CONTACT WAS CONCERNED BECAUSE THE DEALER STATED THE ENGINE COULD ALSO FAIL. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 94,000.

  11. Electrical system, Jul 11, 2012, fire

    TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THERE WAS A FIRE INSIDE OF THE DRIVER'S SIDE DOOR PANEL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, HE SMELLED SMOKE. THE CONTACT THEN POURED WATER DOWN THE DOOR PANEL. THE CONTACT STATED THAT THE VEHICLE HAD NOT BEEN INSPECTED BECAUSE THE MANUFACTURER PLANNED ON DOING SO, BUT HAD NOT YET DONE THAT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 84,000.

  12. Steering, Jul 6, 2012

    VERY STRONG VIBRATION HAS BEEN PRESENT IN MY STEERING COLUMN. I TOOK IT TO THE DEALER WHICH TOLD ME IT WAS THE REAR STRUTS. REPLACED THEM $600.00. THE MECHANIC NOTED IN HIS NOTES THAT VIBRATION WAS STILL BAD UPON RELEASING THE CAR TO ME. I WAS TOLD I NEEDED NEW TIRES AND BALANCING. I TOOK IT ELSEWHERE AND HAD NEW TIRES AND BALANCING DONE. THE PROBLEM STILL PRESENT TODAY. I TOOK IT IN AGAIN TODAY AND WAS TOLD IT WAS NOW MY ROTERS. NEW PADS, ROTERS AND ANOTHER ALIGNMENT WITH REAR BRAKES CLEANED AND RE BALANCE ANOTHER $450.00. THIS WHOLE TIME I HAVE BEEN FEELING THAT THE PROBLEM IS IN THE STEERING COLUMN. NOW I LEARN THERE WAS AN INVESTIGATION REGUARDING MY MAKE AND MODEL FOR THAT YEAR. I AM TO GET MY CAR BACK THIS AFTERNOON AND WILL WANT SOMETHING INVESTIGATED IF THE PROBLEM IS STILL THERE. *TR

  13. Power train, Electrical system, Jun 27, 2012, fire

    I WAS DRIVING ON CA HWY 101 AT 7:30PM WHEN I SMELLED, THEN SAW SMOKE AND FLAMES COMING FROM THE DRIVER-SIDE DOOR. LUCKILY, I HAD A GALLON OF DRINKING WATER WITHIN REACH. I POURED IT ON THE FIRE WHILE SWERVING TO THE MARGIN SO AS TO AVOID COLLISION. I EXTINGUISHED THE FIRE AND DISCONNECTED THE WINDOWS-SWITCH PANEL. APPARENTLY, A SHORT-CIRCUIT IN THE WINDOW SWITCHES IGNITED THE SOUND-INSULATION MATERIAL THAT SHOULD HAVE BEEN FIRE-PROOF TO BEGIN WITH. THE FIRE MELTED MOST OF THE DRIVER-SIDE PLASTIC DOOR COVER AND PARTIALLY FRIED THE SWITCHES AND ASSOCIATED WIRING. I FOUND THE ARTICLE 'BURNING TOYOTA CAMRY/RAV4 WINDOW SWITCHES PROMPT NHTSA INVESTIGATION' AND MANY OTHERS THAT EXPLAINED EVERYTHING I NEEDED TO KNOW ABOUT THE CAUSE OF THE FIRE. THE NEXT DAY I WENT TO MY TOYOTA DEALER WHO INSPECTED THE CAR. I ASKED THE DEALER TO REPAIR THE CAR AT NO COST TO ME BECAUSE, OBVIOUSLY, THE FIRE RESULTED FROM AN INHERENT DEFECT. THE DEALER SAID HE WON'T REPAIR THE CAR FOR FREE. TOYOTA CUSTOMER SERVICE AND LEGAL COUNSEL DID NOT TAKE ANY RESPONSIBILITY EITHER, AND, BASICALLY, KEPT ON HARASSING ME OVER THE FOLLOWING 3 WEEKS WITH MANY PHONE CALLS REQUESTING THAT I BRING MY CAR HERE AND THERE AT THEIR WHIM. INCIDENTALLY, THIS HARASSMENT CAUSED ME TO LOSE MY JOB. I REPORTED THAT MUCH AND MORE TO TOYOTA ON THEIR FORM. HERE IS WHAT I REQUESTED: 1.REPAIR MY CAR AND GIVE ME A LOANER AT NO COST TO ME. 2.COMPENSATE ME MONETARILY, WITH $10,000, FOR THE EXTREME 'INCONVENIENCE' YOU HAVE BEEN CAUSING ME OVER THE LAST THREE (3) WEEKS. 3.CONGRATULATE ME FOR SURVIVING A VERY-CLOSE CALL. MIRACULOUSLY, NO ONE WAS HURT OR KILLED. *TR

  14. Seats, Jun 21, 2012

    MY HEAD RESTRAINT IN MY CAR PUSHES MY HEAD DOWN SO I CAN BARELY SEE OUT THE WINDSHIELD TO DRIVE. WHICH GOVERNMENT IDIOT CAME UP WITH THIS BRILLIANT IDEA OF REDESIGNING THE HEAD RESTRAINTS SO THEY STICK OUT SO FAR. DOES HE EVEN DRIVE A CAR? THE GOVERNMENT HAS NEVER DONE ANYTHING RIGHT, AND THIS IS JUST ANOTHER EXAMPLE. STOP FIGURING OUT YOUR EXCESSIVE PENSION PLANS AND ALL THE VACATION TIME YOU HAVE, GET OFF YOUR BUTS AND FIX THE PROBLEM YOU CAUSED. I THINK EVERYONE SHOULD SEND THEIR CHIROPRACTIC BILLS TO YOU CLOWNS. *TT

  15. Engine and engine cooling, Jun 19, 2012

    BAD SMELL (LIKE PEE) AT THE BEGINNING WHEN THE FAN IS TURNED ON. NOTHING IS CHANGED AFTER THE CABINET AIR FILTER IS REPLACED. *JS

  16. Electrical system, Latches/locks/linkages, Jun 16, 2012

    I HAVE AUTOMATIC LOCKS AND HAVE NEVER HAD ANY PROBLEMS WITH THEM UNTIL RECENTLY WHEN MY FRONT PASSENGER SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUT IN THE UNLOCKED POSITION. ALL OTHER DOORS WORK NORMALLY. I TRIED USING MY KEY TO UNLOCK IT AND THAT ALSO FAILED. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS A PROBLEM WITH A BROKEN CABLE WHICH THEY REPAIRED. IT WAS NOT COVERED UNDER WARRANTY. *JB

  17. Engine, Jun 4, 2012

    TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT HE CONSTANTLY HAD TO ADD OIL TO THE VEHICLE. THE CONTACT INFORMED THE DEALER OF THE ISSUE AND THE DEALER ADVISED THAT IT WAS NORMAL TO ADD ONE FULL QUART OF OIL TO THE VEHICLE FOR EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 40,000.

  18. Vehicle speed control, Jun 4, 2012

    ON MAY 30,2012 WHILE DRIVING MY 2009 TOYOTA COROLLA WITH 27,000 MILES , WE ARE THE ORIGINAL OWNERS, DOWN ROUTE ONE IN PEABODY, MASSACHUSETTS IN HEAVY FAST LANE TRAFFIC THE AUTO, FOR NO REASON SLOWED TO ALMOST A STOP AND COULD NOT BE ACCELERATED. WITH THE HAZARD LIGHTS ON IT WAS DIFFICULT TO GET TO THE SIDE OF THE HIGHWAY AS NO ONE SEEMED TO RECOGNIZE THE MEANING OF HAZARD LIGHTS.I LET THE CAR REST AND WHEN I STARTED IT EVERYTHING SEEMED FINE AND I DROVE TO REVERE WITHOUT A PROBLEM. I PARKED THE CAR IN THE NORTHGATE SHOPPING MALL AND WHEN I RETURNED A FEW HOURS LATER THE AUTO WAS TOTALLY DEAD AND I HAD TO HAVE IT TOWED TO WINTHROP. THEY COULD NOT DIAGNOSE THE PROBLEM BECAUSE OF THE DEAD BATTERY THAT THEY REPLACED AT A COST OF $129.00. THEY TOLD US TO DRIVE LOCALLY FOR A WHILE. SO FAR THE PROBLEM HAS NOT RECURRED. WHAT STARTED OUT A $20,000.00 PURCHASE FOR SAFETY AND RELIABILITY HAS BECOME SOMETHING ELSE. WE WOULD LIKE AN EXPLANATION ABOUT THIS PROBLEM AND WE UNDERSTAND THIS IS NOT AN ISOLATED INCIDENT. WE ARE NOW IN A SITUATION OF TRADING THE 2009 COROLLA ,(SOMETHING WE CANNOT AFFORD) OR SELLING IT TO SOME UNSUSPECTING PERSON, SOMETHING WE DO NOT CARE TO DO. EVEN IF IT NEVER HAPPENS AGAIN THE SEEDS OF FEAR HAVE BEEN PLANTED. *TR

  19. Steering, Jun 1, 2012

    I HAVE A 2009 TOYOTA COROLLA( PRE OWNED). SINCE DAY ONE I NOTICED THAT THE STEERING FELT LOOSE. IT FEELS LIKE THE WIND IS BLOWING THE CAR AROUND AND IT IS DIFFICULT TO KEEP IT GOING STRAIGHT. I NEED TO CONSTANTLY KEEP BOTH HANDS ON THE WHEEL. THIS CAR HAS ALL 4 BRAND NEW TIRES AND DEALERSHIP BALANCED THE TIRES AS WELL. WHEN SEARCHED ON TOYOTA SITE THERE IS NO RECALL INFORMATION. PLS HELP. *TR

  20. Steering, May 29, 2012

    STEERING LOST RESPONSE TO WHEELS, AFTER CORRECTION, STEERING WILL NOT COME BACK TO CENTER' CAR WANDERS FROM SIDE TO SIDE YOU MUST KEEP BOTH HANDS ON THE STEERING WHEEL AT ALL TIMES, PROBLEM HAS HAPPENED BEFORE.. WE HAD TIRES ROTATED, WHEEL ALIGNMENT, ALIGNMENT SHOP SAYS THE PROBLEM IS WITH ELECTRONIC COMPUTER WHICH CONTROLS STEERING. *TR

  21. Steering, May 19, 2012

    UNSTABLE STEERING, WHEN YOU ARE DRIVING OVER 60 MILES AN HOUR IT HAS A TENDANCY TO WANDER OVER THE WHOLE ROAD. IF THERE IS A CROSS WIND IT REALLY IS BAD. THE WIFE WILL NOT DRIVE IT. I HAVE TALKED TO OTHER CUSTOMERS THEY HAVE A SIMILAR COMPLAINT. SEEMS TO GET WORSE WITH AGE OF CAR. WHEN I TAKE THE CAR IN TO GET IT SERVICED I MENTION THE STEERING AND THEY SAY THERE IS NO PROBLEM. THEY DO NOT WRITE IT DOWN ON THE SERVICE REQUEST EITHER. I GUESS THEY DO NOT WANT A RECORD. THIS IS THE SECOND TIME TO DAY THE OTHER TIME IT QUIT IN THE MIDDLE. I AM REENTERING. *TR

  22. Equipment adaptive/mobility, May 15, 2012

    WHEN THE CAR IS TURNED ON, IT HAS A FOUL ORDER, PARTICULARLY IN SUMMER, WHEN THE WINDOWS HAVE BEEN ROLLED UP. IT SEEMS TO BE COMING FROM THE VENTILATION SYSTEM. WE DO NOT USE THE RECIRCULATION BUTTON, AS THE FRESH AIR SEEMS LIKE A BETTER IDEA SINCE THE VENTILATION SYSTEM ALREADY SMELLS FOUL. THE SMELL UPSETS MY STOMACH. WE HAVE TRIED REPLACING THE CABIN FILTER, AND THAT DID NOT HELP. WE HAVE ALSO USED PRODUCTS LIKE FEBREEZE ALL OVER THE CAR, BUT THAT IS ONLY A TEMPORARY HELP. *JS

  23. Air bags, Equipment adaptive/mobility, May 1, 2012, crash

    I WAS GOING TO TURN INTO A PARKING SPOT IN THE WORK PARKING GARAGE. AS I MOVED MY FOOT FROM THE GAS PEDAL TO THE BRAKE, MY FOOT KNOCKED THE FLOOR MAT CAUSING IT TO JAM UNDER THE GAS PEDAL. THIS CAUSED THE CAR TO ACCELERATE INTO A CONCRETE POLE DESPITE BOTH OF MY FEET BEING ON THE BRAKE. I HAD THE RECALL FIX DONE TO MY CAR TO INSERT THE PLASTIC PIECES TO HOLD THE MAT IN PLACE PROPERLY AND WAS ASSURED BY THE DEALERSHIP THAT THIS WOULD NEVER BE A PROBLEM; HOWEVER, THEY WERE SMALL PIECES OF PLASTIC AND THE MAT WAS COMPLETELY UNATTACHED FROM BOTH OF THEM. THE CAR CONTINUED TO ATTEMPT TO ACCELERATE AFTER IT WAS STUCK ON THE BARRIER UNTIL I WAS ABLE TO PULL THE FLOOR MAT OUT FROM UNDER THE ACCELERATOR. THE PIECES WERE ONLY INSERTED INTO THE CARPET AND NOT THE FLOOR BOARDS, AND THE RESPONDING OFFICER SAID THEY PULLED OUT REALLY EASILY. HE WAS ALSO CONCERNED THAT THE AIRBAG IN THE CAR DIDN'T DEPLOY IN THIS SITUATION DUE TO THE ACCELERATION AND AMOUNT OF FRONT END DAMAGE TO THE CAR AND SUGGESTED SOMETHING MIGHT ALSO BE WRONG WITH IT. *JS

  24. Steering, Apr 20, 2012

    ELECTRONIC POWER STEERING (EPS) TURNS OFF EVERY ONCE IN A WHILE. AS A RESULT, STEERING GET VERY HEAVY AND REQUIRES A LOT OF FORCE TO TURN THE STEERING WHEEL. I HAD TO TURN OFF THE CAR AND TURN IT BACK ON TO RESET THE EPS MOTOR. *JS

  25. Steering, Apr 17, 2012

    I JUST RECENTLY PURCHASED A CERTIFIED USED 2009 TOYOTA COROLLA WITH ONLY 25,000 MILES ON IT. I'VE NOTICED THAT STEERING THIS VEHICLE, ESPECIALLY AT HIGHWAY SPEEDS, CAN BE A CHALLENGE. THE CAR SEEMS TO HAVE A MIND OF ITS OWN SOMETIMES BECAUSE OUT OF NOWHERE THE CAR WILL ABRUPTLY VEER TO THE LEFT OR RIGHT. I'VE ALREADY TAKEN THIS VEHICLE BACK TO THE DEALER AND THEY CHECKED THE WHEEL ALIGNMENT, ROTATED THE TIRES, AND ADJUSTED THE TIRE AIR PRESSURE. THEY NOTIFIED ME THAT EVERYTHING WAS UP TO SPECIFICATION. ON APRIL 16, 2012 A BOX BLEW OUT OF THE BACK OF A TRUCK ON A HIGHWAY AND WHEN I SWERVED TO AVOID IT I ALMOST LOST CONTROL OF THE VEHICLE. WHEN I GOT HOME I GOT ONLINE AND FOUND A TON OF PEOPLE COMPLAINING ABOUT THE SAME ISSUE WITH THEIR 2009-2010 COROLLA. APPARENTLY IT HAS TO DO WITH THE NEW ELECTRONIC POWER STEERING THEY INITIATED IN 2009. PERHAPS THEY SHOULD GO BACK TO THE OLD HYDRAULIC POWER STEERING SYSTEM. PLEASE HELP!! *JS