2013 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 201 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Corolla model years with reports.
Of the 2013 reports, 46 involved a crash and 1 involved a fire. 51 people were injured.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleJan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Campaign 20V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleOct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Campaign 19V741000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Campaign 19V005000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Campaign 18V024000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Representative owner complaints: air bags
72 reports, newest first. Show all
Air bags, Apr 27, 2018
I HAVE BEEN TRYING TO SCHEDULE AN APPOINTMENT WITH TOYOTA OF HOLLYWOOD, FL AND HAVE LEFT MESSAGES FOR SERVICE ADVISORS WHO DO NOT RETURN CALLS. I RECEIVED THE RECALL NOTICE TWO MONTHS AGO AND HAVE BEEN TOLD THE ONLY WAY TO GET AN APPOINTMENT IS WITH A SERVICE ADVISOR. DO I HAVE TO TAKE TIME OUT OF MY BUSY SCHEDULE TO DRIVE TO THE DEALER TO MAKE AN APPOINTMENT?
Air bags, Apr 5, 2018
TAKATA RECALL. STONE MOUNTAIN TOYOTA HAS BEEN EXTREMELY UNRESPONSIVE IN MY EFFORTS TO GET THE TAKATA RECALL ON MY VEHICLE ACCOMPLISHED. MY VEHICLE WAS PURCHASED AT THIS DEALERSHIP AND THEY SEEM TO TRY TO DELAY OR IMPEDE THE PROCESS OF REPLACING THE AFFECTED PART. THEY CLAIM, FROM THE BEGINNING, THAT I MUST LEAVE MY VEHICLE WITH THEM OVERNIGHT TO GET THE WORK DONE. I KNOW THAT THE ACTUAL REPAIR TIME IS 10 MINUTES AND THAT THE DEALER HAS UP TO 1 1/2 HOURS TO DO THE WORK, ALSO, THE FACT THAT I MADE AN APPOINTMENT FOR THE WORK TO BE DONE SO THAT THEY CAN SCHEDULE THE NECESSARY PERSONNEL TO COMPLETE THE WORK SHOULD BE ADEQUATE FOR THEM TO DO THE WORK NEEDED. MY APPOINTMENT WAS MARCH 26, 2018 AT 3:00 PM AND WHEN I ARRIVED THEY INFORMED ME THAT THE CAR HAD TO BE LEFT AT THE DEALERSHIP OVERNIGHT. THIS IS UNACCEPTABLE SINCE I NEED THE VEHICLE TO GO TO WORK. THEY MAKE NO EFFORT TO COMPLETE THE REPAIRS IN A REASONABLE TIME FRAME. THE ADDRESS FOR STONE MOUNTAIN TOYOTA IS 4400 US HIGHWAY 78, LILBURN, GA 30047 AND THEIR PHONE NUMBER IS 770-736-0030.
Air bags, Mar 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *JS
Air bags, Mar 7, 2018
TAKATA RECALL
Air bags, Feb 17, 2018, crash, fire
SUNDAY, FEBRUARY 4 AT ABOUT 7 PM, IT HAD BEEN A RAINY DAY WITH A LOT OF HUMIDITY, LEAVING MY PARENTS' HOUSE A BLOCK BEFORE THE TRAFFIC LIGHTS I DO NOT UNDERSTAND HOW THE AIR BAGS WERE ACTIVATED AND AS A RESULT OF THAT I LOST CONTROL OF MY VEHICLE AND I CAUGHT THE LIGHT IN RED. AS A RESULT ALMOST A FATAL ACCIDENT MY MOTHER WAS IN THE HOSPITAL IN INTENSIVE CARE FOR 3 DAYS, ME AND MY NEPHEWS WITH MANY BLOWS, THANK GOD NOT VERY SERIOUS. BUT THE PEOPLE WHO IMPACTED ME AS A RESULT OF NOT STOPPING AT THE RED LIGHT, ALSO SUFFERED MANY INJURIES. THAT I HAVE TO DO? THANK YOU
Air bags, Feb 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE VEHICLE WAS DROPPED OFF AT THE DEALER, BUT THE CONTACT WAS INFORMED FOUR HOURS LATER THAT THE DEALER DID NOT HAVE TIME TO REPAIR THE RECALL BECAUSE IT WAS CLOSING TIME. THE DEALER INFORMED THE CONTACT THAT A LOANER VEHICLE WOULD BE AVAILABLE TO DRIVE UNTIL THE RECALL WAS REPAIRED. UPON ARRIVAL, THE DEALER EXPRESSED THAT THERE WERE NO MORE LOANER VEHICLES. THE VEHICLE WAS NOT REPAIRED AND THERE WAS NO ESTIMATED TIMEFRAME FOR THE REPAIR. THE DEALER INFORMATION WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 11, 2018
TAKATA RECALL. I HAVE NEVER RECEIVED A RECALL NOTICE FROM TOYOTA FOR MY CAR. I JUST RAN THE VIN NUMBER AND IT IS LISTED AS HAVE THE TAKATA AIRBAG AND NOW I AM CONCERNED. SHOULD I CONTACT TOYOTA DIRECTLY? THANKS, ERIC
Air bags, Feb 1, 2018
TAKATA RECALL I MADE AN APPOINTMENT 2 WEEKS AGO TO FIX THE PROBALEM AND THE NEXT AVAILABLE IS FEB. 24, I WOULD LIKE THIS PROBLEM TO BE FIXED SOONER OR HAVE A REPLACEMENT CAR IN THE MEANTIME. THE SAFETY RISK IS RIDICULOUS.
Air bags, Jan 10, 2018
MY CAR IS IN RECALL LIST DUE TO AIRBAG PROBLEM. HOW TO REPLACE IT?
Air bags, Jan 10, 2018
TAKATA RECALL
Air bags, Other or unspecified, Jan 9, 2018
TOYOTA RECALL: TAKATA AIR BAG INFLATOR PURCHASED DEC 2 2016 AT RON CARTER CADILLAC. AT TIME OF PURCHASE I ASKED IF IT HAD ANY TAKATA PARTS. ANSWER WAS NO. NO MENTION OF INFLATORS BEING TAKATA! CALLED TOYOTA TO SEE IF IT HAD ANY RECALLS LAST SPRING AND I WAS TOLD I WOULD RECEIVE ANY RECALL NOTICE... I ASKED AGAIN IF ANY TAKATA PARTS AND WAS TOLD NO AGAIN BUT WOULD BE CONTACTED IF SO IN FUTURE IF RECALLS. SO TOYOTA DID KNOW THEY WERE ON MY VEHICLE ! I AM DISABLED FROM BACK INJURY PERMANENTLY AND NEED TO HAVE A SAFE CAR. PLEASE CONTACT ME AT [XXX] FOR FURTHER INFORMATION.. THERE HAS BEEN SO MUCH ABOUT TAKATA AIRBAGS AND INFLATORS - HOW CAN THEY HIDE INFORMATION AND GIVE OUT FALSE INFO WHEN QUESTIONED !!! FORTUNATELY NO INCIDENTS SO FAR !!! I WILL UPDATE MY COMPLAINT WHEN I CAN. WILL PUT IN TODAY'S DATE AS RECALL WAS ON CBS NEWS THIS EVENING 1/9/2018. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Nov 28, 2017
TAKATA RECALL--CAR MAKE AND MODEL ARE LISTED ON RECALL LIST--LOCAL TOYOTA DEALER SAYS NO--BUT DON'T TRUST THAT STATEMENT. CHECKED WITH COLONIAL TOYOTA, INDIANA PA 15701--WAS REPEATEDLY TOLD NO.
Air bags, Sep 25, 2017
TAKATA RECALL
Air bags, Sep 23, 2017
THE AIRBAG LIGHT HAS BEEN COMING ON EVERY DAY FOR OVER 3 MONTHS.
Air bags, Sep 18, 2017
TAKATA RECALL
Air bags, Sep 3, 2017, crash
DRIVER WAS IN A SERIOUS ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS GOING 25-30 MPH AND HIT A LARGER VEHICLE FROM BEHIND. AIR BAGS DID NOT DEPLOY FOR THE DRIVER. NO PASSENGER IN CAR. DRIVER WAS PROVIDED EMERGENCY MEDIAL ATTENTION AT THE SCENE.
Air bags, Aug 14, 2017
TAKATA AIR BAG RECALL. IT MAY SPRAY METAL DEBRIS TOWARD VEHICLE OCCUPANTS AND MAY CAUSE SERIOUS INJURY
Air bags, Other or unspecified, Aug 4, 2017
TAKATA RECALL NOTICE NOTHING HAPPENED
Power train, Air bags, Service brakes, Jan 2, 2017
PREOWNED 2013 TOYOTA COROLLA IN THIS CAR HAVE A CARFAX REPORT THAT SAYS IN 2 PREVIOUS ACCIDENTS THE AIR BAGS NEVER DEPLOYDED. AS ITS 3RD OWNER PURCHASED WITH 46958MILES I HAVE NOTICED THAT I THE VEHICLE BRAKES TO HARD. AND WHEN I STEP LIGHTLY ON THE BRAKE IT CONTINUES TO DRIVE TILL I STEP HARTER ON THE BRAKE. ITS HARDLY NOTICEABLE AND TO CATCH. 3RD ISHU IS THAT WHEN I US THE AC IT USES TOO MUCH FULE. ALSO WITH THE AC TURNED OFF IT IS STILL BLOWING OUT COOL AIR AT A LOW LEVEL THAT COULD BE SENSED BY PLACING YOUR HANDS BY THE AIR VENTS.
Air bags, Service brakes, Dec 28, 2016, crash
I HAD A WRECK AND I RAN INTO ANOTHER CAR GOING ABOUT 25 MPH AND MY AIR BAG DID NOT DEPLOY. I HIT SOMEONE FROM BEHIND, I THOUGHT I HIT THE BRAKE BUT IT DID NOT STOP AND ACTED LIKE I HAD THE ACCELERATOR ON. SO I AM ASKING ABOUT AIR BAG & BRAKE PROBLEMS
Air bags, Dec 10, 2016
TAKATA RECALL THIS RECALL CAME OUT IN MAY, AND I CANNOT EVEN HAVE ANYONE SIT IN THE FRONT SEAT, AS THERE IS A RISK IF THERE IS A FRONT IMPACT THAT METAL SHARDS WILL GO INTO THE OCCUPANTS FACE FROM THE AIRBAG.
Air bags, Dec 6, 2016, crash
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING 55 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARDRAIL. THE VEHICLE ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. MINOR INJURIES WERE SUSTAINED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A YARD AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 51,000.
Air bags, Aug 20, 2016, crash
I HAD A VERY BAD ACCIDENT ON 8-11-2016 MY CAR IS TOTAL LOSS. MY AIRBAG DID NOT DEPLOY.
Air bags, Aug 8, 2016
WHEN THE PASSENGER SEAT IS OCCUPIED BY AN ADULT AND THE CHARGING PORT IS USED, THE PASSENGER SIDE AIRBAG DEACTIVATES. EVEN THOUGH THE SEAT BELT IS FASTENED AND THE PASSENGER SEAT IS OCCUPIED, THE FASTEN SEAT BELT LIGHT COMES ON, THE PASSENGER AIRBAG SHOWS OFF, AND THE AIRBAG LIGHT ON THE DASH COMES ON. I TOOK IT TO THE TOYOTA DEALERSHIP AND THEY COULD NOT REPLICATE THE PROBLEM. I PLUGGED IN A CHARGER FOR A CELL PHONE IN ORDER TO REPLICATE THE PROBLEM. THE SERVICE ADVISER SAW THE LIGHTS COME ON. THE SERVICE ADVISER CONTACTED TOYOTA ASSISTANCE AND WAS TOLD THAT THEY ARE AWARE OF THE ISSUE AND HAVE NO CURRENT FIX FOR THE PROBLEM. THIS IS A SAFETY ISSUE THAT DEACTIVATES THE PASSENGER SIDE AIRBAG ON THE VEHICLE. THEY MENTIONED THAT THEY HAVE APPROXIMATELY 20 COMPLAINTS FOR THIS ISSUE, YET THEY ARE NOT ABLE TO FIX THE PROBLEM. THE ONLY SOLUTION GIVEN AT THIS POINT IS TO NOT USE THE CHARGING PORTS WHILE THE PASSENGER SEAT IS OCCUPIED.
Air bags, Jun 15, 2016
I RECENTLY PURCHASED MY CAR ON THE 4TH OF NOVEMBER 2015, FIRST EVERYTHING WAS FINE; BUT NOW WHEN I DRIVE, AT THE MOST RANDOM TIMES THE ALARM FOR THE PASSENGER SIDE AIR BAG GOES OFF (WHILE NO ONE IS SITTING THERE) AND ALSO IF SOMEONE IS SITTING IN THE PASSENGER SIDE, IT WILL READ "AIRBAG OFF".