2013 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 201 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Corolla model years with reports.
Of the 2013 reports, 46 involved a crash and 1 involved a fire. 51 people were injured.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleJan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Campaign 20V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleOct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Campaign 19V741000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Campaign 19V005000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Campaign 18V024000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Representative owner complaints
201 reports, newest first.
Air bags, Jan 15, 2014, crash
I WAS ATTEMPTING TO MAKE A LEFT TURN, A CAR WAS SPEEDING AND TBONED ME SPUN ME 180 DEGREES. NO AIR BAG DEPLOYMENT, CAR TOTALED BY INSURANCE COMPANY. SEAT BELT DID NOT LOCK. SUFFERED CONCUSSION AND PERSONAL INJURY TO HEAD, RIGHT SHOULDER, BACK AND NECK. *TR
Air bags, Structure, Dec 5, 2013, crash
I STOPPED ON A SLOW GOING TRAFFIC ON A HIGHWAY.SUDDENLY, A FORD EXPLORER HIT ME ON THE BACK TRUNK AND REAR GLASS DAMAGED SUDDENLY AND PUSHED MY CAR TO HIT THE CAR IN FRONT OF ME. IT DAMAGED THE FRONT BADLY. IF I HAVE PASSENGERS IN THE BACK, IT WILL HURT THEM BADLY OR SUDDEN DEATH BECAUSE OF THE BACK IS NOT STRONG WHICH CAUSE THE GLASSES TO BREAK AND BEND THE TRUNK AND SUN ROOF. THE AIR BAG DID NOT POP UP. IT IS NOT SAFE!! MY HEAD, NECK, BACK, SPINAL CORD WERE PAINFUL. THERE WERE NO DAMAGE ON THE FORD EXPLORER. TOYOTA WAS EASILY DAMAGE AND ROLLED/PUSHED TO THE FRONT CAR. PLEASE TESTED THE BACK/TRUNK/BUMPER/AIRBAG. RECENTLY ABOUT 5 MONTHS AGO, MY 2006 COROLLA WAS HIT BEHIND FROM A HONDA ACCORD THAT WAS GOING 5MPH AFTER MAKING A STOP AT A STOPLIGHT. MY CAR WAS BADLY DAMAGED AT THE BUMPER AND HEAD LIGHTS, WHILE THE OTHER CAR WAS HARDLY DAMAGED. THIS IS THE 3RD ACCIDENTS IN 4 MONTH WITH COROLLA BODY PARTS. AFTER THESE ACCIDENTS, I DO NOT WANT TO OWN ANOTHER TOYOTA!! I'M SCARED FOR MY LIFE. *TR
Tires, Nov 7, 2013
WE BOUGHT TWO NEW CARS AND THESE TIRES WERE STANDARD EQUIPMENT ON BOTH OF THEM.WE HAD TWO BLOWOUTS IN LESS THAN TWO MONTHS.BOTH SET OF TIRES COVERED 3500/2117 MILES RESPECTIVELY.TIRES VALVES WERE CHECKED ONE SET OF TIRES IS LOSING PRESSURE CONSTANTLY.MY NEXT STEP IS TO FILE COMPLAINT WITH NHTSA TO TRIGGER A INVESTIGATION.MY ADVICE IS IF YOU HAD ISSUES WITH THESE TIRES IS TO FILE A COMPLAINT WITH NHTSA TO PREVENT ANY BODY FROM GETTING INJURED. *TR
Air bags, Seat belts, Nov 1, 2013, crash
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING 45 MPH A VEHICLE CRASHED INTO THE CONTACT AND CAUSED THE CONTACT TO CRASH INTO A WALL. DURING THE CRASH THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT LOCK. THE CONTACT SUFFERED INJURIES TO THE BACK AND THE PASSENGER SUFFERED INJURIES TO THE BACK AND ARM. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER STATED IN ORDER FOR THEM TO INSPECT THE VEHICLE IT HAD TO BE REPAIRED. THE FAILURE MILEAGE WAS 14,838.
Seats, Oct 10, 2013
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT THERE WAS A WIRE THAT RAN HORIZONTALLY ACROSS THE INSIDE OF THE DRIVER'S FRONT SEAT AND CAUSED THE CONTACT TO SUSTAIN BACK PAIN. THE DEFECT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Steering, Sep 22, 2013
WHEN DRIVING ON HIGHWAY AT 55 MPH, THE VEHICLE SWAYS AND DRIFTS BY ITSELF TO THE RIGHT LANE OR SOMTIMES THE LEFT LANE WITHOUT MUCH DRIVER EFFORT. I FEEL THAT THE CAR IS BEING PUSHED OFF THE ROAD AS IM DRIVING.I HAVE NOTIFIED MY DEALER MILLENNIUM. TOYOTA IN HEMPSTEAD NY BUT THEY CANT SEEM TO FIND THE PROBLEM. IT SEEMS THOUGH ON YOUR WEBSITE THAT THERE WERE MULTIPLE COMPLAINTS ABOUT THE 2013 TOYOTA COROLLA AND THIS PARTICULAR. PROBLEM. THE PROBLEM IS WITH THE ELECTRIC POWER STEERING SYSTEM. TOYOTA 2 TIMES SAID THEY CANT FIND THE PROBLEM AND SAID THEY JUST ADJUSTED TIRE INFLATION TO 32 PSI.WHEN I BROUGHT VECHICLE THE FIRST DAY, IT HAD 50 PSI ON EACH TIRE AND THE DEALER ASKED ME IF THE TPMS LIGHT CAME ON AND I SAID NO. IM SURPRISED. THAT THE DEALER HAS NO INFO ON THIS STEERING PROBLEM. IM AFRAID FOR MY LIFE AND MY FAMILY THAT WE MAY DIE IN THIS CAR. THE DEALER IS COMPLETELY IGNORING THE PROBLEM. I EVEN SAW A CLASS ACTION LAWSUIT ONLINE REGARDING THIS ISSUE. HOW COME TOYOTA IS NOT ADVISING THERE CUSTOMERS OF THIS PROBLEM. WE THE CUSTOMER BUYS TOYOTS FOR RELIABILITY AND SAFETY AND I DONT KNOW IF I WILL EVER BE SAFE IN A TOYOTA COROLLA AGAIN.
Engine and engine cooling, Structure, Sep 17, 2013
FOR THREE WEEKS WE HAVE BEEN WONDERING WHY OUR NEW TOYOTA COROLLA IS STEAMING HOT INSIDE. SINCE WE USE IT SOLELY TO COMMUTE TO SCHOOL WHICH IS JUST 2 MILES AWAY, WE SOLVE THE PROBLEM BY WINDING DOWN THE WINDOWS. THE KIDS WERE COMPLAINING THAT THIS CAR IS EXCEPTIONALLY HOT AND WE THOUGHT IT ABSORBS AND RETAINS THE SUMMER HEAT DUE TO ITS DARKER COLOR. LAST WEEKEND, WE DECIDED TO DRIVE AN HOUR AWAY FROM HOME. BY THE TIME WE HEADED FOR HOME, IT WAS AFTERNOON AND THE VEHICLE WAS PARKED UNDER THE SUN FOR ABOUT FIVE HOURS. WE TURNED ON THE AC IN THE HOPE TO COOL IT DOWN. FIFTEEN MINUTES LATER, I FELT DIZZY AND DROWSY. I STRUGGLED TO KEEP MYSELF AWAKE. I WAS TERRIFIED TO FIND THAT THE AC IS NOT JUST FAILING TO COOL THE CAR DOWN, IT WAS EMITTING STEAMING HOT AIR. WE QUICKLY WIND DOWN THE WINDOWS TO LET THE SUMMER AIR IN, WHICH FELT MUCH COOLER IN COMPARISON. THE KIDS WERE VERY QUIET AND SCARED. AS SOON AS WE REACHED HOME, MY SON COMPLAINED THAT HIS EYES FELT VERY HOT. HIS WHOLE BODY FELT VERY HOT. HE FELT VERY TIRED AND SLEEPY. FIRST THING MONDAY MORNING, I SENT THE CAR BACK TO THE DEALER. THEY FOUND A LEAK AND HAD THE PARTS ORDERED. I HAVE TO DRIVE THE CAR HOME UNFIXED UNTIL THE PARTS ARRIVE. I AM NOW STILL DRIVING A NEW DEFECTIVE CAR WITHOUT AC. THREE DAYS LATER, MY SON IS STILL RUNNING A LOW GRADE FEVER AND I DARE NOT LET HIM SIT IN THE CAR WITH SUCH POOR VENTILATION UNDER THE HOT SUMMER SUN. I COME TO REALIZE THAT THE AC WAS BROKEN WHEN THE CAR WAS SOLD TO ME BRAND NEW. *TR
Air bags, Sep 13, 2013, crash
I REAR ENDED A A CHEVY TAHOE, AT AOUND 20-35 MPH, THE VEHICLE RECEIVED HEAVY DAMAGE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS DECLARED TOTAL LOSS. I THE DRIVER RECEIVED A CONCUSSION. MY FACED MANAGE TO HIT THE STEERING WHEEL, THE AIR BAGS FROM THIS VEHICLE DID NOT DEPLOY. *TR
Steering, Sep 9, 2013
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE WOULD DRIFT TO THE RIGHT. THE STEERING WHEEL WAS ALSO ABNORMALLY LOOSE AND THE CONTACT HAD TO CONSTANTLY CORRECT THE STEERING WHEEL TO AVOID CRASHING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80. THE VIN WAS UNAVAILABLE.
Steering, Sep 3, 2013
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT THE EPS, ABS, AND THE VSA WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 10,163.
Steering, Aug 28, 2013
NEW 2013 COROLLA L. 1ST TIME DRIVING ON HIGHWAY. HAD TO CONSTANTLY CORRECT STEERING, FELT LIKE WIND BUFFETING THE CAR. ANY LIGHT TOUCH ON STEERING WHEEL CAUSED CAR TO SHIFT DIRECTION. AT ONE POINT, THE CAR VEERED INTO ANOTHER LANE WITH JUST A VERY LIGHT TOUCH ON THE STEERING WHEEL. NOW I LEARN ABOUT A 2010 RECALL, & READ MANY COMPLAINTS ABOUT FATIGUE FROM CONSTANTLY HANDLING THE STEERING WHEEL, UNEXPECTED DIRECTION CHANGES, AND EVEN ACCIDENTS. UNIMPRESSIVE! AND DANGEROUS! *TT
Steering, Engine, Aug 17, 2013
*STEERING* I WENT TO VISIT MY DAD & RUN SOME ERRANDS IN LA COUNTY ON JULY 6TH 2013. I RESIDE IN ORANGE COUNTY SO I HAD TO GET ON THE FREEWAY. THE SPEED LIMIT ON CALIFORNIA FREEWAYS IS 65 MILES PER HOUR. WHEN I GOT UP TO 65 MILES PER HOUR MY CAR STARTED VEERING OFF TO THE LEFT & I HAD KEEP A FIRM GRIP ON THE STEERING WHEEL WITH BOTH HANDS TO KEEP THE CAR IN MY LANE. THE SPEED LIMIT IN IRVINE ON MOST STREETS IS 50 MILES PER HOUR. I DON'T SEEM TO HAVE THE VEERING PROBLEM AT 50 MILES PER HOUR OR LESS LIKE I DID AT 65 MILES PER HOUR. VERY SCARY. *ENGINE PROBLEMS 2 TIMES SO FAR* ON 8/14/13 I TRIED TO START MY CAR TO RUN AN ERRAND & IT WOULDN'T START. I TURNED THE KEY TOWARDS ME & TRIED TO START IT AGAIN THEN IT STARTED RIGHT UP. I THOUGHT THAT IT WAS A ONE TIME INCIDENT SO I LET IT GO. EARLIER TODAY 8/17/13 THE SAME THING HAPPENED. I PUT THE KEY IN THE IGNITION, TURNED THE KEY & NOTHING HAPPENED, IT DIDN'T START UP. ONCE AGAIN I TURNED THE KEY TOWARDS ME THEN TURNED IT IN THE OPPOSITE DIRECTION & IT STARTED RIGHT UP. I JUST BOUGHT THIS CAR ON 6/9/13 & AFTER THE TEST DRIVE IT HAD 5 MILES ON IT WHEN I DROVE OFF OF THE DEALER'S LOT "POWER TOYOTA CERRITOS" AKA AUTONATION. I CURRENTLY HAVE 649 MILES ON MY CAR. I PLAN ON CONTACTING THE DEALERSHIP SERVICE DEPT ON 8/19/13 TO MAKE AN APPOINTMENT TO HAVE MY VEHICLE INSPECTED. IF THIS PROBLEM PERSISTS I'M GOING TO CONTACT A LEMON LAW ATTORNEY. I HAVE A DISABLED CHILD THAT I USE THIS VEHICLE TO TRANSPORT TO & FROM DOCTOR'S APPOINTMENTS. I BOUGHT A TOYOTA BECAUSE OF THE REPUTATION OF DEPENDABILITY THAT THE NAME CARRIES. NOW I'M NOT SO SURE. *TR
Air bags, Seat belts, Jul 16, 2013
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DIAGNOSTIC TESTING WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE SEAT BELT ASSEMBLY SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 930.
Steering, Jul 15, 2013
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VEERED OUT OF THE LANE INDEPENDENTLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION AND WHEN THE CONTACT WAS DRIVING AT ANY SPEED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Steering, Jun 24, 2013
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY VEERED INTO ANOTHER LANE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THERE WAS AN ELECTRONIC STEERING FAILURE BUT THEY WERE UNABLE REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *TR
Steering, Jun 21, 2013
I BOUGHT MY 2013 COROLLA NEW SEVERAL HUNDRED MILES FROM HOME. DRIVING IT HOME, IT WAS IMPOSSIBLE NOT TO NOTICE THAT IT WAS VERY TWITCHY OR DARTY WHEN TRYING TO KEEP IT GOING STRAIGHT DOWN THE ROAD. KEEPING THE CAR GOING STRAIGHT WAS A CONSTANT CHORE- MY PREVIOUS 2005 COROLLA WAS EXCELLENT IN THAT REGARD- NO PROBLEMS, JUST LIKE EVERY CAR OR TRUCK I'VE DRIVEN IN MY LIFE, GOING BACK TO LATE 1960'S DESIGNS TO MY 2005 COROLLA. THAT WEEK, I MADE AN APPOINTMENT AT MY LOCAL TOYOTA DEALER TO FIX WHAT I FIGURED WAS A MIS-ADJUSTED TOE ON THE FRONT. THEY SAID THAT EVERYTHING WAS WITHIN SPEC AND THAT IT DROVE JUST LIKE THE OTHER COROLLAS ON THE LOT. THROUGH SOME INTERNET SEARCHING, I LEARNED THAT MY PREVIOUS 2005 COROLLA HAD HYDRAULIC POWER ASSIST STEERING AND THAT THIS NEW ONE HAD ELECTRIC POWER STEERING. I CAN'T BELIEVE THAT TOYOTA WOULD RELEASE THIS DESIGN INTO PRODUCTION- MY TOYOTA LOYALTY HAS BEEN SHATTERED. WORSE, THERE IS A TSB TO FIX IT, BUT ONLY IF ONE OWNS A 2009 OR 2010. YET MY 2013 IS STILL PLAGUED WITH THIS ISSUE AS TOYOTA DIDN'T CHANGE ANYTHING IN PRODUCTION AS FAR AS I CAN TELL BY HOW MY 2013 DRIVES AND THE INFORMATION I HAVE COME ACROSS ON THE INTERNET. *TR
Visibility/wiper, Jun 10, 2013
I BOUGHT A NEW TOYOTA COROLLA 2013 CAR ON NOVEMBER 14, 2012 FROM THE TOYOTA OF MANHATTAN DEALERSHIP LOCATED ON 645 11TH AVE NEW YORK NY 10036. IN A MONTH, I DISCOVERED THAT THE TOP SEGMENT OF THE REAR DEFOGGER IS NOT DEFOGGING THE REAR WINDOW. IT IS ABSOLUTELY IMPOSSIBLE TO USE A REAR VIEW MIRROR BECAUSE OF THAT WHEN THE REAR WINDOW IS FOGGED. IT IS BECAUSE THE REAR HEAD RESTS OBSTRUCT THE BOTTOM AND THE MIDDLE PARTS OF THE REAR WINDOW, AND THE ONLY PART OF THE REAR WINDOW WITHOUT THE OBSTRUCTION IS A TOP PART, WHICH IS NOT BEING CLEARED BY THE THREADS OF THE DEFOGGER. IT IS VERY UNSAFE TO DRIVE THE CAR THAT HAS THIS FLAW. *TR
Air bags, Jun 6, 2013, crash
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER'S SIDE DOOR. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A DISLOCATED SHOULDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 13,000.
Steering, May 30, 2013
THE VEHICLE WANDERS ON THE ROAD VERY DANGEROUSLY AT SPEEDS ABOVE 40 MPH. THIS IS A DANGEROUS CAR THAT REQUIRES THE DRIVER TO PAY MORE ATTENTION TO KEEPING THE CAR CENTERED IN THE LANE LEAVING LESS TIME FOR HIM TO BE MONITORING THE TRAFFIC AROUND HIM. I HAVE ON MULTIPLE OCCASIONS FOUND MYSELF CROSSING OVER INTO THE OTHER LANE AT HIGHWAY SPEEDS. LUCKY FOR ME THERE HAS BEEN NO OTHER CAR DIRECTLY BESIDE ME WHEN THIS HAS OCCURRED; OTHERWISE, I SUSPECT I WOULD HAVE HIT THE OTHER CAR. I SEE THAT THIS PROBLEM HAS BEEN CONTINUOUSLY REPORTED SINCE 2009 AND WHEN I BOUGHT MY CAR LAST MONTH I WAS NOT INFORMED OF THE COMPLAINTS BY DEALER. THIS IS A DANGEROUS CAR THAT NEEDS IMMEDIATE ATTENTION TO A THOROUGH REVIEW BY THE NHTSA. *TR
Steering, Suspension, Apr 20, 2013
I JUST BOUGHT A 2013 TOYOTA COROLLA ON FRIDAY 4/12/13 AND NOTICED WHILE DRIVING OFF THE LOT THE STEERING WHEEL WAS COCKED TO THE LEFT A LITTLE AND IF STRAIGHTENED THE CAR WOULD VEER TO THE RIGHT. I FIGURED I WOULD TAKE IT IN NEXT WEEK TO GET FIXED BUT WASN'T TOO WORRIED ABOUT IT. THE NEXT NIGHT I WAS DRIVING FOR THE FIRST TIME ON THE FREEWAY AROUND 65-70 MPH AND FELT LIKE THE CAR WAS ALL OVER THE ROAD AND IT WAS VERY HARD TO KEEP IT STRAIGHT IN THE LANE. IT FELT LIKE IT WAS REALLY WINDY AND THE CAR WAS BEING PUSHED LEFT AND RIGHT EVEN IF I KEPT THE WHEEL STRAIGHT. I IMMEDIATELY CONTACTED THE SALES MANAGER AND TOLD HIM I WAS TAKING THE VEHICLE BACK THE NEXT DAY. I BROUGHT THE VEHICLE IN AND THE SALES MANAGER TEST DROVE THE CAR WITH ME IN IT AND HE FELT THE SAME THING I FELT. THE CAR STAYED OVERNIGHT UNTIL SERVICE DEPT WAS OPEN FOR MONDAY. I CAME TO PICK UP THE VEHICLE THE NEXT DAY AND SAW THAT THE STEERING WHEEL WAS FIXED, BUT ONCE ON THE FREEWAY IT DID THE EXACT SAME THING SO I TOOK IT BACK IMMEDIATELY AND HAD THE SERVICE MANAGER TEST DRIVE THE VEHICLE, HE TOO FELT THE PROBLEM AND SAID TO BRING IT BACK WEDNESDAY BECAUSE A REP FROM TOYOTA WAS COMING AND HE'LL HAVE HIM TAKE A LOOK AT IT. THE REP CAME OUT AND SAID THE VEHICLE WAS PERFORMING AS STANDARD PER WIND AND ROAD CONDITIONS AND SINCE IT WAS DESIGNED TO BE A LIGHTWEIGHT VEHICLE THAT IT WOULD FEEL LIKE THAT. I TOLD THEM I DIDN'T FEEL SAFE IN THE VEHICLE AND I NO LONGER WANTED IT, THE GM SAID TO LEAVE IT ANOTHER DAY UNTIL THEY CAN RESOLVE THE ISSUE. WHEN I CAME IN THE NEXT AFTERNOON I DID A TEST DRIVE WITH THE GM AND THE CAR WAS PRETTY MUCH FIXED IT STILL HAD THE PROBLEM BUT WAS BARELY NOTICEABLE. THEY STATED ALL THEY DID WAS TAKE THE AIR IN THE TIRES DOWN FROM 35 PSI TO 32 PSI. THEY CLAIMED THAT IS ALL THEY DID! SO I TOLD THEM I AM SATISFIED FOR NOW BUT IF THE ISSUE RECURS I WILL BE TAKING IT BACK! *TR
Vehicle speed control, Apr 8, 2013, crash
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE AT A STOP WITH THE BRAKES DEPRESSED, THE VEHICLE ACCELERATED AND THE CONTACT CRASHED INTO THE WALL OF A PRIVATE RESIDENCE. THE CONTACT SUSTAINED INJURES TO THE RIGHT LEG AND THE FRONT PASSENGER SUSTAINED A SPRAINED BACK MUSCLE. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR BODY REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,164. *TR
Steering, Mar 24, 2013
WHEN DRIVING AT 55+ MPH THE STEERING WANDERS. IT WILL PULL TO THE LEFT OR RIGHT BY ITSELF. VERY HARD TO KEEP IT STRAIGHT WITHIN MY LANE. I JUST BOUGHT IT BRAND NEW, SO I TOOK IT INTO THE DEALER TO SEE IF THEY COULD FIX IT. THEY TOLD ME NOTHING WAS WRONG WITH IT. I TOLD MY SALESMAN AND WE DECIDED TO DRIVE SOME OTHER VEHICLES TO SEE IF IT WAS JUST THE COROLLA OR NOT. I DROVE A CAMRY AND AVALON WITH NO PROBLEMS AT ALL, THE SALESMAN DROVE MY COROLLA AND WAS SHOCKED IMMEDIATELY AT HOW MUCH IT WANDERED AND HOW HARD IT WAS TO KEEP IN HIS LANE. SAME DAY, SAME ROAD CONDITIONS, SAME WIND. I DID SOME RESEARCH ONLINE AND FOUND HUNDREDS OF COMPLAINS ABOUT THIS NEW EPS (ELECTRIC-ASSIST POWER STEERING SYSTEM) ON THE COROLLAS SINCE 2009 TO CURRENT. STILL NO RESOLUTIONS THAT I HAVE FOUND. I TOLD THE MANAGER THAT IT WAS DANGEROUS TO DRIVE BUT HE WOULD NOT GIVE ME AN EVEN TRADE ON ANY VEHICLE, NOT EVEN A USED. IT IS ONLY 1 MONTH OLD AND HE WANTED TO DOCK ME $4000 DOLLARS OFF WHAT I PAID FOR IT! NEEDLESS TO SAY, THE TOYOTA DEALER DID NOT MAKE IT RIGHT. I GUESS I WILL TRY AND CHECK ON OUR STATE LEMON LAWS TO SEE WHAT CAN BE DONE. *TR
Steering, Mar 5, 2013
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE STEERING WHEEL HAD BECOME LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 30. THE CURRENT MILEAGE WAS APPROXIMATELY 1,200. THE VIN WAS UNAVAILABLE. *TR
Visibility, Jan 29, 2013
I PARK MY CAR AT A BANK AND WHEN I RETURNED THERE WAS A HAIRLINE CRACK IN THE LOWER PORTION OF THE DRIVER'S SIDE WINDSHIELD. *TR
Steering, Jan 21, 2013
I NOTICED A RATTLE SOUND AROUND STEERING WHEEL SO I TOOK COROLLA TO SERVICE DEPARTMENT. TECHNICIAN WAS ABLE TO FIND THE RATTLE. DEALERSHIP SERVICE CENTER CONTACTED TOYOTA AND THEY WE'RE ADVISED TO REPLACE MY ENTIRE STEERING WHEEL COLUMN. THE RATTLE SOUND IS GONE BUT SINCE THEY REPLACED THE STEERING WHEEL COLUMN THERE SEEMS TO BE OVER ROTATION OF THE STEERING WHEEL (MEANING I HAVE TO TURN THE WHEEL MORE THAN USUAL TO MAKE A RIGHT OR LEFT HAND TURN), STEERING WHEEL WILL NOT RETURN TO THE CENTER LIKE NORMAL AND MAKES A RUBBING SOUND WHEN I TURN LEFT OR RIGHT WHILE PARKED OR DRIVING AT VERY LOW SPEEDS 5-10 MPH. TECHNICIAN AND SERVICE ADVISOR STATED THEY FELT THE CAR DROVE FINE AND THAT THEY DID EVERYTHING THEY COULD TO REMEDY THE PROBLEM. I WILL BE TAKING MY CAR TO SERVICE DEPARTMENT ONE MORE TIME TO SEE IF THEY CAN FIGURE OUT WHAT THE RUBBING NOISE IS AND WHY MY VEHICLE STEERING IS NOT AS IT SHOULD BE. *TR