2016 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 214 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Corolla model years with reports.
Of the 2016 reports, 66 involved a crash and 1 involved a fire. 56 people were injured.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleJan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Campaign 20V024000 on NHTSA.gov
Representative owner complaints: air bags
65 reports, newest first. Show all
Air bags, Apr 2, 2020
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE HERITAGE TOYOTA LOCATED AT 6324 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (844) 315-0964, WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Seat belts, Mar 29, 2020, crash
I WAS IN CAR ACCIDENT AND REAR ENDED MY AIRBAGS FAILED DEPLOY AND SEAT BELT SEAT BELT PRETENSIONERS TO STOP FORCE MY BODY FELT RAGGED DOGGED AS BEING HIT MY NECK FELT IT WAS GOING SNAPPED I WAS SCARED FOR LIFE.I WAS ON CITY CITY STREET STOPPED AT RED LIGHT WHEN REAR ENDED BY LARGE SUV. I GOT LETTER FROM TOYOTA SAYING I NEED HAVE AIRBAG REPLACE, AND WHEN WENT DEALER ON FRIDAY 9:00 AM THE RECH JOHN KELLER REFUSE TO SERVICE FOR RECALL, AND TOLD ME HE LOOKED UP VIN AND MY CAR DIDN'T NEEDED IT TOYOTA OF HB REUSE TO REPAIR IT.
Air bags, Structure, Mar 25, 2020, crash
ON 08/11/2017 MY DAUGHTER WAS DRIVING THROUGH A INTERSECTION WHEN ANOTHER VEHICLE FAILED TO YIELD IN FRONT OF HER. SHE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIRBAGS DID NOT DEPLOY ON HER 2016 TOYOTA COROLLA. THE BODY SHOP SAID THE CAR SHOULD HAVE BEEN TOTALED BUT DUE TO THE AIRBAGS NOT DEPLOYING, THE INSURANCE COMPANY DID NOT TOTAL THE VEHICLE. I FEEL WE WERE TREATED UNFAIRLY DUE TO THIS. MY DAUGHTER ALSO SUFFERED INJURIES FROM THE INCIDENT. TWO YEARS LATER WE SEE THERE IS A RECALL FOR THE AIRBAGS.
Air bags, Seat belts, Mar 21, 2020
I RECEIVED A LETTER REQUESTING RECALL.
Air bags, Mar 19, 2020
VEHICLE WAS RECALLED 62 DAYS AGO UNDER NHTSA RECALL NUMBER20V024 AND NO REPAIR HAS BEEN IDENTIFIED. FOR A VITAL SAFETY FEATURE SUCH AS AN AIRBAG THIS IS UNACCEPTABLE.
Air bags, Mar 18, 2020
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE BEAMAN TOYOTA LOCATED AT (1525 BROADWAY, NASHVILLE, TN 37203) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 7, 2020
MY VEHICLE IS AFFECTED BY THE TAKATA AIRBAG ISSUE BUT THE TOYOTA DEALER IN ORLAND PARK ILLINOIS SAYS IT IS NOT. HOW DO I GET THE AIRBAG ISSUE FIXED?
Air bags, Seat belts, Mar 6, 2020
I CHECKED MY VIN NUMBER FOR RECALLS. MANUFACTURER RECALL NUMBER 20TB03, NHTSA RECALL NUMBER 20V024, DATED: JAN 17, 2020 AND READ; 'THE SUBJECT VEHICLES MAY BE EQUIPPED WITH AN ELECTRONIC CONTROL UNIT (ECU) FROM A SPECIFIC SUPPLIER DESIGNED TO RECEIVE SIGNALS FROM CRASH SENSORS AND DEPLOY THE AIRBAGS AND SEAT BELT PRETENSIONERS. THE ECU MAY NOT HAVE ADEQUATE PROTECTION AGAINST CERTAIN ELECTRICAL NOISE THAT CAN OCCUR IN CERTAIN CRASHES, SUCH AS SEVERE UNDERRIDE CRASHES. THIS CAN LEAD TO INCOMPLETE OR NONDEPLOYMENT OF THE AIRBAGS AND/OR SEAT BELT PRETENSIONERS.'
Air bags, Seat belts, Electronic stability control (ESC), Feb 25, 2020, crash
I WAS INVOLVED IN A CAR ACCIDENT ON 2/20/2020 MY VEHICLE WAS IN MOTION. I FELT MY 2016 TOYOTA COROLLA LOSE TRACTION ON THE ROAD AND START TO SLIP. MY TRACTION CONTROL LIGHT NEVER CAME ON AND I NEVER FELT IT ENGAGE. I HYDROPLANED, MY CAR HIT A GUARDRAIL HEAD ON, MY SEAT BELT DID NOT TIGHTEN WHICH CAUSED ME TO HIT MY HEAD AND CHEST ON THE STEERING WHEEL AND DASH AS WELL AS INJURIES TO MY NECK FROM BEING SLUNG FORWARD. MY VEHICLE CONTINUED TO IMPACT THE GUARDRAIL. MY AIR BAGS DIDN'T DEPLOY WHICH ALSO CAUSED ME TO HIT MY HEAD AND SHOULDER HARD ON THE DRIVER WINDOW/DOOR. UPON THE MULTIPLE IMPACTS AND DESPITE SENSORS BEING STRUCK, MY AIR BAGS FAILED TO DEPLOY THROUGHOUT MY VEHICLE AND MY SEAT BELT FAILED TO TIGHTEN. CAUSING INJURY TO DIFFERENT AREAS OF MY BODY.
Air bags, Seat belts, Feb 24, 2020
OPEN RECALL SINCE 1/17/2020. NHTSA RECALL# 20V024 MANUFACTURER RECALL# 20TB03 THERE IS A HUGE SAFETY RISK WITH MY VEHICLE'S AIRBAGS/SEATBELTS, THAT TOYOTA STILL HASN'T FOUND A REMEDY FOR??!! HOW AM I TO FEEL ABOUT MY WIFE AND 2-YEAR OLD SON RIDING IN THAT CAR DAILY? I HAVE A VEHICLE I'M MAKING PAYMENTS ON, BUT AM VERY HESITANT ABOUT USING? HOW MANY RESOURCES/HOURS ARE BEING DEDICATED TO FIXING THIS ISSUE? I DON'T UNDERSTAND HOW IT CAN BE TAKING SO LONG, FOR SUCH AN ENORMOUS SAFETY RISK.
Air bags, Seat belts, Feb 19, 2020
I'VE A RECALL ON MY 2 TOYOTA COROLLA 2015 AND 2016, THAT CAME OUT ON JAN 17 2020 AND IT HAS BEING MORE THAN 30 DAYS AND THERE'S NO REMEDY TO THE DATE . I DO AND MY FAMILY NOT FEEL SAFE TO DRIVES THOSE VEHICLES . WHAT SHOULD I DO ON THIS CASE .? PLEASE ADVICE . A SENSOR FROM THE AIR BAGS IS NOT SENDING SIGNAL TO THE AIR BAGS IN CASE IT NEED TO DEPLOY, ALSO THE SEAT BELTS ACCORDING WITH THE INFORMATION DOES NOT WORKING PROPERLY .
Air bags, Jan 27, 2020, crash
TL* THE CONTACT CALLED ON BEHALF OF HER DAUGHTER WHO OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 45 MPH, THE DRIVER SIDE TIRE BLOW, AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO SIX FENCES AND LANDED INTO A TREE. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED LEG AND NOSE INJURIES THAT REQUIRED MEDICAL ATTENTION. THERE WAS NO POLICE REPORT. THE VEHICLE WAS TOW TO THE CONTACT RESIDENCE AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Air bags, Jan 23, 2020, crash
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STRUCK A DEER. THE CONTACT STATED THAT NEITHER THE DRIVER NOR PASSENGER FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED HOWEVER, THE CONTACT SOUGHT MEDICAL ATTENTION A DAY LATER. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND THEN TOWED TO A REPAIR FACILITY THE FOLLOWING DAY. THE LOCAL DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Air bags, Jan 22, 2020, crash
WAS IN MAJOR ACCIDENT, FRONT FRAME BENT, RADIATOR CRUSH, WHOLE FRONT AND SIDE FENDERS SCHREDDED AND NEITHER DRIVER NOR PASSENGER AIRBAGS WERE DEPLOYED. WAS STATIONERY AT 4 WAY INTERSECTION, DRIVER RAN LIGHT, GOT HIT BY A TRUCK FROM THE SIDE, TOOK OFF FRONT OF CAR.
Air bags, Oct 9, 2019, crash
TL* THE CONTACT OWNED A 2016 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE DROVE OFF THE HIGHWAY INTO AND EMBANKMENT AND ROLLED OVER FOUR TIMES. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE FIRE DEPARTMENT ARRIVED AND PULLED THE CONTACT FROM THE VEHICLE. THE CONTACT WAS INJURED AND TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND WAS LATER RETRIEVED BY THE INSURANCE COMPANY WHERE IT WAS DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Air bags, Apr 24, 2019, crash
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT ANOTHER VEHICLE SCRAPED THE REAR OF THE CONTACT'S VEHICLE. THE OTHER VEHICLE THEN CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE AND TORE OFF THE BUMPER AND FRONT DRIVER'S SIDE LIGHTS. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE STATE POLICE AND TOWED FROM THE SCENE. THE CRASH WAS A HIT AND RUN AND THE OTHER VEHICLE FLED THE SCENE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
Air bags, Mar 24, 2019, crash
I HIT A DEER AND MY CAR IS POSSIBLE TOTALED, BUT NONE OF THE AIR BAG CAME OUT LIKE THEY SHOULD HAVE. I WAS DOING 55 MILES AN HOUR ON A 2 LANE RD WHEN A DEER JUMP OUT.
Air bags, Feb 25, 2019, crash
I WAS INVOLVED IN AN ACCIDENT AND MY AIRBAGS NEVER DEPLOYED. THEY SHOULD OF DEPLOYED!
Air bags, Jan 30, 2019, crash
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE UPPER BODY. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Air bags, Service brakes, Jan 9, 2019, crash
TAKATA RECALL, I WAS DRIVING HOME IN STOP IN GO TRAFFIC ON FREEWAY AND THE TRUCK IN FRONT OF ME SPEED UP. ONCE I ACCELERATED TO ABOUT 20-25 MILES AN HOUR THE TRUCK STOPPED, I SAW IT AND TRIED TO STOP BUT BRAKES WOULD NOT WORK. THERE WAS A GRINDING NOISE THAT YOU COULD FEEL AND HEAR AS WELL AS WOULDN'T LET YOU PUSH ALL THE WAY DOWN ON BRAKES. THIS RESULTED IN ME HITTING THE PERSON IN FRONT OF ME. HOOD IS PUSHED UP AND FRONT BUMPER COMPLETELY OFF AS WELL AS LIGHT DAMAGE AND MORE BUT NO AIRBAGS WERE DEPLOYED. ALL 3 OF MY CHILDREN WERE IN THE CAR WITH ME AND THIS IS A HUG SAFETY ISSUE.
Air bags, Seat belts, Other or unspecified, Aug 22, 2018
SRS LIGHT IS ON IN CAR INDICATOR. AND IT SHOWS THERE IS SOMETHING WRONG WITH AIR BAG. BU AFTER DIAGNOSED BY AT LEAST FOUR MECHANICS IT STILL DO NOT SHOW WHERE THE PROBLEM IS FROM? ( WHAT PART?) OR WHAT'S THE PROBLEM? OR WHY IS SRS LIGHT IS ON?
Air bags, Structure, Service brakes, Aug 15, 2018, crash
ON 08/07/2018, I WAS IN A CAR (2016 TOYOTA COROLLA) ACCIDENT WHERE ANOTHER CAR SLAMMED ME IN THE REAR AND I'VE HIT A CHEVY PICKUP IN THE BACK. THE PICK-UP WAS COMING TO A STOP WHICH I WAS SLOWING DOWN AS WELL AND I'M ASSUMING THE CAR THAT WAS BEHIND DID NOT PAID ATTENTION. THEREFORE, HE HIT ME BETWEEN 45-50 MPH IN THE BACK WHICH I'VE HIT THE TRUCK ABRUPTLY AT 30-35MPH. MY AIRBAGS DID NOT DEPLOY WHICH IS VERY SHOCKING AND MY SHOULDER ALONG WITH MY ARM SLAMMED INTO THE STEERING WHEEL. ALSO, I HAD A HARD TIME WITH MY BRAKES BECAUSE IT FELT LIKE IT WAS STUCK AND WOULDN'T GO DOWN AS I WAS PRESSING ON IT. I'M SUFFERING FROM INTENSE RIGHT LEG PAIN AS IF I'VE TORN THE MUSCLE BUT 10X'S WORST. EVER SINCE THE ACCIDENT, MY LEG HAS BEEN GOING NUMB QUITE FREQUENTLY WHICH GOES INTO MY TOES. I'M WALKING WITH A LIMP AND MY SHOULDER HAS SHARP PAIN AS WELL. I'M STARTING TO THINK THAT MY AIRBAGS WERE DEFECTIVE BECAUSE IT SHOULD HAVE DEPLOY AS SOON AS THE IMPACT OCCURRED BUT IT DIDN'T...
Air bags, Service brakes, Jun 18, 2018, crash
TAKATA RECALL. I WAS RECENTLY IN AN ACCIDENT ON FRIDAY 6/15. I WAS REAR ENDED BY A FORD EXPLORER GOING 60 MILES PER HOUR WHILE I WAS STOPPED IN TRAFFIC ON I495. THIS COLLISION CAUSED ME TO REAR END THE CAR IN FRONT OF ME. THE AIRBAGS DID NOT DEPLOY WHICH CAUSED ME TO SLAM MY HEAD INTO THE STEERING WHEEL. I WENT TO THE HOSPITAL WHERE I WAS DIAGNOSED WITH A CONCUSSION. SINCE THE ACCIDENT I HAVE STILL HAD HEADACHES AND SENSITIVITY TO LIGHT. I ALSO HAVE HAD SEVERE BRUISING DUE TO THE IMPACT. PRIOR TO THE COLLISION I HAD STICKY BRAKES WHICH SOMETIMES I WOULD BREAK AND THE BREAK WOULD NOT HALT PROPERLY,, BUT WHEN PRESSED AGAIN THE CAR WOULD BRAKE. DURING THE ACCIDENT THE BRAKES DID THIS STICKY EFFECT AND CAUSED THE IMPACT TO BE GREATER.
Air bags, Seat belts, May 18, 2018, crash
TAKATA RECALL? I WAS INVOLVED IN AN AUTO ACCIDENT WHERE MY 2016 TOYOTA COROLLA LE WAS T-BONED ON THE FRONT PASSENGER SIDE/FRONT CORNER(HEADLIGHT AREA) AND THEN THE OTHER VEHICLE ALSO HIT ME ALONG THE BACK HALF OF THE PASSENGER SIDE AS WELL. I WAS MAKING A LEFT TURN ON A CITY BLVD WHEN I WAS HIT. PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED. I WAS HIT AT A SPEED OR 40-55MPH. THE FRONT AIR BAGS DID NOT DEPLOY AND THE SEAT BELT LET ME GO FORWARD( (I BELIEVE I HIT THE STEERING WHEEL), I HAVE A BRUISED STERNUM AND AN AORTIC ANEURYSM IN MY DESCENDING AORTA AS A RESULT OF THE ACCIDENT.
Air bags, Seat belts, Apr 9, 2018, crash
I WAS RECENTLY IN AN ACCIDENT ON 1/19/2018. WHERE I WAS DRIVING BETWEEN 25-30 MPH. NEITHER MY AIRBAGS DEPLOY NOR DID MY SEATBELTS LOCK VERY WELL.