2017 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 189 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Corolla model years with reports.
Of the 2017 reports, 47 involved a crash and 1 involved a fire. 44 people were injured.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleJan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Campaign 20V024000 on NHTSA.gov
Equipment, other, labelsJun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Campaign 19V503000 on NHTSA.gov
Tires, temporary/emergency spare tireMay 2, 2017
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
Campaign 17V295000 on NHTSA.gov
Representative owner complaints
189 reports, newest first.
Vehicle speed control, Dec 22, 2018
THE CVT TRANSMISSION MAKE A SOUND UNKNOW THE DEALER SAY ME THAT IS ALL NORMAL IN THE CAR FOR ME IS NOT NORMAL OTHER CARS CONTAIN CVT TRANSMISSION AND THIS SOUND NOT MAKE IN OTHERS CVT TRANSMISSION IS MORE MAKING SOUND IN CLIMB AND WHEN ON AIR CONDITIONER
Vehicle speed control, Service brakes, Visibility/wiper, Dec 20, 2018
WHILE COMING OUT OF A REVERED POSITION, I WAS DRIVING FORWARD AND MY BRAKES VIBRATED. THIS CAUSED MY CAR TO STALL WHILE IN THE DRIVING POSITION.
Exterior lighting, Dec 9, 2018
THE AUTO HIGH BEAM HEADLIGHTS WILL DIM FOR AN ONCOMING CAR AND QUITE OFTEN NOT GO BACK TO BRIGHT FOR QUITE SOME TIME (MINUTES/MILES). WHEN DRIVING DARK, TWO LANE ROADS I HAVE TO TURN MY HEADLIGHTS OFF OF AUTO SETTING, THUS COMPLETELY SWITCHING THEM OFF AS I TWIST THE KNOB FORWARD TO ON INSTEAD OF AUTO. THEN I HAVE TO FLICK THE HIGH BEAMS ON MANUALLY. THIS PROCESS TAKES A FEW SECONDS WHILE DRIVING AT 55+MPH WHICH IS VERY DANGEROUS. THE AUTO HIGH BEAM INDICATOR ALSO COMPLETELY DISAPPEARS WHEN THIS ISSUE HAPPENS EVEN THOUGH THE LIGHT IS TOGGLED FORWARD TO THE HIGH BEAM SETTING.
Air bags, Structure, Wheels, Other or unspecified, Nov 9, 2018, crash
TAKATA RECALL IT WAS A REGULAR WEDNESDAY MORNING DRIVE TO MY OFFICE. I WAS IN HIGHWAY 101 N AND IN THE MOTION OF APPROX 30MPH DUE TO TRAFFIC. SUDDENLY AT AROUND 8AM, DUE TO THE TRAFFIC AHEAD I HAD TO BRAKE MY CAR. MY CAR WAS HALT AT A SAFE DISTANCE FROM THE CAR AHEAD OF ME WHEN I HEARD THE EMERGENCY BEEP OF MY CAR AND WHILE I WAS BEING CONFUSED AS TO WHY THE BEEP WENT OFF BECAUSE MY CAR WAS AT A SAFE DISTANCE OF THE CAR AHEAD OF ME, MY CAR WAS SEVERELY HIT FROM BEHIND.THE IMPACT WAS SO SEVERE TOWARDS THE TRUNK THAT MY CAR WAS DRAGGED FORWARD SUCH THAT THE FRONT OF MY CAR WENT ONTO HIT THE BACK OF THE CAR THAT WAS AT A SAFE DISTANCE FROM MY CAR.THIS WAS FOLLOWED BY SHIFT OF MY CAR FROM THE SECOND LANE WHERE THE IMPACT TOOK PLACE TO THE THIRD LANE OF THE HIGHWAY. MY CAR WAS TOTALED BECAUSE OF THIS ACCIDENT. DURING THIS ACCIDENTAL EVENT MY FRONT CAR AND BACK CAR BOTH AIR BAG DEPLOYED EXCEPT MY CAR AIR BAG DIDN'T GET DEPLOYED AND BECAUSE OF THIS I WENT THROUGH SERIOUS MULTIPLE INJURIES CAUSING SOME LONG TERM BODILY DAMAGES.
Exterior lighting, Nov 6, 2018
THE AUTOMATIC HIGH/LOW BEAM HEADLIGHT SYSTEM INTERMITTENTLY STOPS WORKING. WITH THE SWITCH IN CORRECT POSITION, EVERYTHING IS WORKING AS EXPECTED, THEN THE AUTO INDICATOR ON DASH GOES OFF AND THE LIGHTS STAY ON LOW BEAMS, EVEN THOUGH THERE IS NO ONCOMING TRAFFIC OR TAIL LIGHTS AHEAD. THIS MAY ONLY BE FOR ABOUT A MINUTE TO SEVERAL MINUTES. WITH THE AUTO INDICATOR OFF, I AM STUCK ON LOW BEAMS. WHEN THE AUTO INDICATOR COMES BACK ON, THE SYSTEM FUNCTIONS NORMALLY. DURING THE TIME THE AUTO INDICATOR IS OFF, I CANNOT GET HIGH BEAMS UNLESS I TURN THE HEADLIGHT SWITCH FROM AUTO TO ON. THIS IS DANGEROUS BECAUSE I HAVE TO MANUALLY CHANGE THE SWITCH SETTING AND THE LIGHTS GO OFF WHILE THE SWITCH IS MOVED. THIS HAS HAPPENED SEVERAL TIMES WITH THE LAST TIME BEING 11/5/2018.
Vehicle speed control, Electronic stability control (ESC), Service brakes, Oct 12, 2018
RED BRAKE LIGHT, ABS, VSC, POWER STEERING, AND MIL LIGHTS CAME ON. DTC'S U0129.
Electrical system, Oct 12, 2018
SPEEDOMETER AND ODOMETER STOPPED WORKING AT RANDOM. DTC'S P0500 AND B2283.
Engine, Oct 12, 2018
CAR STALLED WHILE DRIVING. GAVE DTC P0113, P0013, P1603, P1605.
Electronic stability control (ESC), Oct 11, 2018
ABS, VSC, MIL, MULTIPLE WARNING MESSAGES INCLUDING PRE COLLISION SYSTEM MALFUNCTION, LANE DEPARTURE ALERT MALFUNCTION, FRONT CAMERA UNAVAILABLE, CRUISE CONTROL MALFUNCTION. C1336 ERROR CODE. ZERO POINT CALIBRATION UNDONE. HAS HAPPENED 3 TIMES.
Engine, Sep 15, 2018
VEHICLE IN DRIVE STOPPED AND AT AN IDLE THE RPM WILL FLUCTUATE BETWEEN 800 TO 400RPMS ALMOST STALLING.
Power train, Vehicle speed control, Engine, Sep 15, 2018
FROM A COMPLETE STOP WHEN ATTEMPTING TO ACCELERATE YOU CAN PUSH THE ACCELERATOR ALL THE WAY TO THE FLOOR AND IT WILL ACCELERATE EXTREMELY SLOW THEN WILL TAKE OFF CREATING ONE OF TWO SAFETY CONCERNS. EITHER YOU MUST FLOOR THE ACCELERATOR TO EVEN ATTEMPT TO KEEP UP WITH TRAFFIC OR FEATHER THE ACCELERATOR AND GET RUN OVER FROM BEHIND.
Other or unspecified, Electronic stability control (ESC), Service brakes, Aug 31, 2018
CAR HAS SEVERAL ISSUES, ONE IS DEFINITELY THE VEHICLE WARNING LIGHTS IN DASH, THE WARNING LIGHTS POP UP AT DIFFERENT TIMES FOR NO REASON OCCASIONALLY AND DEALERS CAN'T FIND ISSUES, CAR ALSO HAS ISSUES WITH BRAKING SYSTEM. SEVERAL TIMES WENT AROUND CURVES IT ON STOPS AND CAR LOCKED UP AND WENT SIDEWAYS, DEALER SAID TESTED BUT LESS THAN A MILE PUT ON CAR?? CAR DOES NOT ACT LIKE IT HAS NORMAL ABS AND ALMOST GOT IN SEVERAL ACCIDENTS WITH MY KIDS AND GRANDSON BECAUSE OF IT MY STOPPING OR LOCKING UP!! ALSO HAVE ISSUES SINCE I BOUGHT IT WITH RADIO/FEATURES/DISPLAY. THINGS SHOW UP HALF WAY OR IT TURNS OFF AT TIMES AND ALSO CALLS OUT EVEN WHEN UNTOUCHED. WORRIED ABOUT GPS CUTTING OUT WHEN NEEDED TOO. ALSO PLASTIC PART UNDER PASSAGED SIDE GLOVE BOX CONTINUOUSLY FALLS OFF, TOOK TO DEALER AND THEY JUST PUT BACK IN, DIDN'T REPLACE BUT YOU COULD SEE THE BEND WHERE HOOK WAS. AND GAS MILEAGE AND THE RECENT CVT RECALL, THEY UPDATED, NOT REPLACED AFTER I ASKED AND DESCRIBED HOW IT WAS DRIVING, AND STILL HAVING ISSUES BECAUSE THEY DIDN'T REPLACE AFTER I SAID IT WOULDN'T GO OVER A CERTAIN SPEED DURING HIGHWAY TRAVEL OR ROADS REQUIRING OVER 45 MPH. THE DRIVING WARNING THING WHEN YOU GO OVER LINES DOESN'T ALWAYS WORK EITHER, IT DOES 50% OF THE TIME. EXPLAINED THAT TOO BUT NOTHING DONE. VERY CONCERNED ABOUT THIS CAR!! HAD SINCE 11/2016 AND BARELY DROVE BECAUSE OF ISSUES AND SAFETY CONCERNS. IT OUT HAS 8000 MILES BECAUSE OF IT.
Vehicle speed control, Aug 30, 2018
AS OTHERS HAVE REPORTED THE CRUISE CONTROL ON A DOWN HILL SLOPE GOES OUT OF CONTROL. AS I REACH THE TOP OF THE HILL AND START DOWN THE CRUISE CONTROL WILL ACCELERATE TO 4000 RPM AND THE SPEED WILL INCREASE 10-15 MPH OVER WHAT THE CRUISE CONTROL IS SET AT. I MUST TURN OFF THE CRUISE CONTROL TO REGAIN CONTROL OVER THE SPEED. SOMETHING IS WRONG WITH THE PROGRAMMING OF THE CRUISE CONTROL. ON DOWN HILL THE CRUISE CONTROL SHOULD BE REDUCING FUEL TO MAINTAIN SPEED NOT INCREASE IT. I AM A POLICE OFFICER AND THIS CRUISE CONTROL IS A HAZARD.
Service brakes, Aug 21, 2018, crash
I'M A TROOPER WITH THE OREGON STATE POLICE. I COVERED A CRASH TODAY WHERE THE MENTIONED VEHICLE BRAKED FOR THE DRIVER, BUT THE BRAKE LIGHTS NEVER ENGAGED. I SPOKE TO ANOTHER TOYOTA OWNER ON SCENE WHO STATED HIS TOYOTA DOES THE SAME WHEN THE VEHICLE IS BRAKING FOR HIM. THE DRIVER BEHIND THIS TOYOTA WAS ABLE TO STOP IN TIME, BUT I CAN SEE THIS LACK OF BRAKE LIGHTS AS A PROBLEM.
Other or unspecified, Fuel/propulsion system, Aug 19, 2018
I HAVE OWNED MY CAR JUST UNDER A YEAR. I HAVE HAD CONTINUOUS ISSUES WITH THE TRANSMISSION RANDOMLY DOWN SHIFTING AT STOPS AND NOW I GET A CHECK ENGINE LIGHT SO I PULL INTO MY CLOSEST AUTO PARTS STORE SINCE IT'S SUNDAY. BOOM 17 CODES FOR EMISSION CONTROL FAILURE. THIS IS RIDICULOUS LESS THAN A YEAR AND IM ALREADY SHOWING TRANSMISSION FAILURE AND EMISSION CONTROL ISSUES. THIS IS NOT A GOOD SIGN FOR FUTURE YEARS TO COME. THERE WAS A RECALL EARLIER THIS YEAR INVOLVING THE TRANSMISSION AND NOW ITS SUDDENLY DISAPPEARED. I FIND IT STRANGE ESPECIALLY SINCE TOYOTA KEEPS DOWNPLAYING EVERYTHING EVERY TIME I GO IN.
Service brakes, Hydraulic, Jul 16, 2018
TL* THE CONTACT OWNS A 2017 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE NEAREST DEALER. THE VEHICLE WAS TAKEN TO MOJAVE CHRYSLER, DODGE, JEEP, RAM, TOYOTA OF BARSTOW (631 MAIN ST, BARSTOW, CA 92311, 760-256-3502) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE TECHNICIAN ORDERED THE PARTS, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT PROVIDED.
Power train, Vehicle speed control, Jun 29, 2018
WHILE DRIVING DOWN A DOWNGRADE WITH THE CRUISE CONTROL ENGAGED AND SET TO 65MPH, THE CVT TRANSMISSION SEEMED TO DOWNSHIFT, THE RPM'S INCREASED AND THE VEHICLE ACCELERATED TO WELL OVER THE SPEED LIMIT. IT FELT LIKE I WAS LOSING CONTROL. I HAD TO ACTIVATE THE BRAKES TO DISENGAGE THE CRUISE CONTROL IN ORDER TO REDUCE MY SPEED TO BELOW THE POSTED SPEED LIMIT. I TRIED IT AGAIN ON ANOTHER DOWNGRADE AND THE SAME SITUATION WAS DUPLICATED. I DID NOT TAKE THE CAR INTO A DEALER SINCE THE ISSUE HAS BEEN REPORTED TO DEALERSHIPS WITH A SOLUTION TO THIS PROBLEM.
Electrical system, Seats, Jun 25, 2018
TL* THE CONTACT OWNS A 2017 TOYOTA COROLLA. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE REAR DRIVER SIDE SEAT FAILED TO LATCH CORRECTLY TO THE FLOORBOARD AND BECAME LOOSE. IN ADDITION, THE REAR PASSENGER SIDE SEAT ADJUSTMENT LATCH FRACTURED. HENDRICK TOYOTA SCION WILMINGTON (5640 MARKET ST, WILMINGTON, NC) WAS NOTIFIED, BUT THE FAILURES COULD NOT BE DUPLICATED. FURTHERMORE, THE CONTACT HAD TO REPLACE THE VEHICLE BATTERY SHORTLY AFTER PURCHASING THE VEHICLE. KENDALL TOYOTA (10943 S DIXIE HWY, MIAMI, FL) WAS ALSO MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Wheels, Other or unspecified, Engine, May 31, 2018
WHEN THE VEHICLE IS STOPPED AT A STOP LIGHT, THE CAR WILL JERK HARD LIKE SOMEONE IS PUSHING THE ACCELERATOR DOWN ALL THE WAY WHILE I HAVE THE BRAKES ENGAGED. THIS HAS HAPPENED ONLY 5 TIMES IN THE PAST 2 YEARS.... BUT IT IS ENOUGH TIMES THAT IS REALLY SCARES MYSELF AND MY KIDS. THE FILTERS (CABIN FILTER?) ALWAYS STINKS LIKE MOLD. MY SON HAS ACUTE ASTHMA AND I HAVE TO CHANGE IT OUT EVERY 2 OR 3 MONTHS TO KEEP HIM FROM HAVING AN ASTHMA ATTACK. THE BLUE TOOTH (HANDS FREE PHONE), THE CALLER ON THE OTHER END CAN NOT HEAR ANYTHING, BUT A WINDY NOISE LIKE I AM IN A WIND TUNNEL--- AND FORGET ABOUT EVEN TALKING ON IT ABOVE SPEEDS OF 40 MPH!! THE ROAD NOISE IS WORSE THAN MY 2002 SEBRING CONVERTIBLE THAT I USED TO HAVE. THE STEERING WHEEL WILL NOT LET ME SCROLL DOWN THE PHONE NUMBERS LIKE MY 2015 COROLLA USED TO LET ME DO. I WILL PROBABLY NEVER PAY FOR A 2017 CORROLLA CASH AGAIN. TOO MANY ISSUES.
Visibility, Other or unspecified, May 27, 2018
I PURCHASED BRAND NEW COROLLA 2017 LAST YEAR AND IT IS OFFCOURSE UNDER WARRANTY AND I HAVE REGULAR SERVICE AS ASKED BY DEALER. THIS EVENING I PLAN WITH MY FAMILY TO GO OUT AND ONCE I GET NEAR TO MY CAR I SAW MY REAR SCREEN IS SHATTERED AND I WONDERED WHAT CAUSE THIS AND FOUND NO IMPACT BY ANYTHING EXTERNAL. I TOOK SOME PICS AND LOOK MORE IN DETAIL AND FOUND THAT IT WAS SHATTERED ITSELF DESPITE IT WAS NOT VERY HOT OR COLD WEATHER. I AM CONCERNED ABOUT IT AS WHAT IT HAVE HAPPENED HAVING MY LITTLE KID IN CAR OR MY WIFE. PAYING REASONABLE COST OF VEHICLE AND GETTING POOR SAFETY MAKE ME THINK OF LOGGING THIS COMPLAINT AND I AM SURE SOMEONE WILL LOOK IN TO IT AND WILL RAISE THIS CONCERN WITH AUTHORITIES AND PUBLIC SAFETY NOTICE TOO WITH COROLLA OWNERS/DRIVERS. ONE MORE THING IT WAS PARKED AS USUAL AND IT WAS PARKED IN PRIVATE AREA.
Visibility/wiper, May 26, 2018
THE VEHICLE WAS STATIONARY AND WHEN I WENT TO DRIVE MY VEHICLE I FOUND A STRESS CRACK ON THE WIND SHIELD STARTING FROM THE TOP AT THE PASSENGER SIDE AND IT CRACKED TOWARD THE DRIVER SIDE. I FOUND THIS TO BE A SAFETY ISSUE, SO I CONDUCTED SOME RESEARCH AND FOUND THAT THIS IS NOT THE FIRST TIME THAT A STRESS CRACK HAS OCCURRED IN THE TOYOTA VEHICLES SO THIS WAS NOT AN ISOLATED INCIDENT. I TOOK THE VEHICLE TO THE TOYOTA DEALER, WHERE I PURCHASED IT AND A GLASS SPECIALIST CONDUCTED AN INSPECTION AND HE CONFIRMED THAT IT WAS A MANUFACTURED DEFECT. THIS IS CAUSE FOR CONCERN BECAUSE I WAS TOLD THAT EVEN THOUGH IT WAS DEEMED AS A MANUFACTURED DEFECT THAT THE WINDSHIELD WILL NOT BE REPLACED BY THE DEALER. SO THROUGH NO FAULT OF MY OWN, I WAS TOLD THAT I HAD TO PUT IN AN INSURANCE CLAIM BY A TOYOTA MANAGER. THIS IS A SAFETY ISSUE AND AN INVESTIGATION SHOULD BE CONDUCTED ON THESE VEHICLES.
Vehicle speed control, Other or unspecified, Engine, May 26, 2018
BOUGHT THE CAR LAST APRIL, IT HAS GIVEN ME NO PROBLEMS, UNTIL NOW. THE CAR START TO LOOSE ACCELERATION WHEN DRIVING ALMOST GOT INTO TWO CAR ACCIDENT ON THE ROAD, CALLED TOYOTA BUT THEY WANT TO CHARGE ME TO INSPECT THE CAR, THE CAR SEEMS TO BE STUCK ON GEARS LIKE IF IT WAS ON NEATRUAL.
Service brakes, May 7, 2018
THE AUTOMATIC EMERGENCY BRAKING DOES NOT APPEAR TO BE WORKING. I HAVE NEVER NOTICED THE VEHICLE AUTOMATICALLY APPLY THE BRAKES TO SLOW DOWN THE VEHICLE WHEN APPROACHING ANOTHER VEHICLE. THE VEHICLE ONLY AUTOMATICALLY SLOWS DOWN WHEN I AM USING AUTONOMOUS CRUISE CONTROL.
Vehicle speed control, Fuel/propulsion system, Apr 17, 2018
WAS DRIVING IN MIDDLE LANE OF INTERSTATE 10 WHEN VEHICLE LOST POWER. CAR WOULD NOT ACCELERATE. CAR COASTED FOR APPROX. 5 MINUTES. HAD TO PUT ON EMERGENCY FLASHER, PUT CAR IN PARK TO RESTART ENGINE. CARS COMING UP BEHIND ME DOING 75/80/85 MILES PER HOUR AND HAD TO SWERVE IMMEDIATELY TO KEEP FROM HITTING MY VEHICLE. I HAD A FRIEND IN PASSENGER SEAT AND WE WERE BOTH SCARED FOR OUR LIVES. TO THIS DAY, I AM AFRAID TO DRIVE ON INTERSTATE OR ANY OTHER BUSY HIGHWAY BECAUSE TOYOTA SAID THEY COULD NOT FIND ANY PROBLEM.
Visibility/wiper, Apr 4, 2018
1917 TOYOTA COROLLA HAS A DESIGN FLAW. WHEN SUN SHINES ON WINDSHIELD THE DASHBOARD IMAGE APPEARS ON WINDSHIELD AND IMPEDE VISIBILITY. I REPORTED MATTER TO TOYOTA CORPORATION AND A CASE NO. 1800320050 WAS SET UP BY ONE PATTY. HER PHONE NO 1-800-331-4331. I WAS SEND TO LIBERTY TOYOTA THE DEALER BUT THEY COULD NOT DO ANYTHING ABOUT IT, AND REFER THE MATTER TO TOYOTA HEADQUARTERS.